Best Businesses in Phoenix, AZ

Sam was very professional and did an excellent job. He showed me everything he did every step of the way. Larson AC made sure I knew when he was going to be here, and he was here right on time. I couldn't ask for more courteous and Professional Service. I would recommend them to anyone.

I had a leak in my garage which I assumed was my old water softener which turned out to be a leak in my air handler.  HIGI was the tech and was able to stop the leak.  We did have a very old water softener so we asked them to install a new one.  I spoke to the owner, Tom and he was able to have HIGI out to my house within 3 hours of talking to him on the phone.  Great customer service and very professional from the top down.  Thank you HIGI and Tom

I am so impressed with Mike and this company! We had a really, really bad experience with a different appliance company. This other appliance company came out 5 different time and couldn't fix our dishwasher.  1st choice mechanical came out once and were able to resolve the problem! They were honest and professional. I would highly recommend them! We were be using 1st Choice Mechanical for our future appliance or AC needs!

Thank you Fran for answering my call at 7:30 AM. this morning! I had to sweat it out a full night {July 25th} as the company I was using didn't return my call for 14 hours! Juan was excellent and had the cool air a blowin' in under an hour. He came at 8:30 AM, and I really appreciate that because I had to get to work. I realize that sometimes you do have to wait but when dealing with this company Boldt: you're dealing with real people. I'll keep using this company for my A/C needs. They exceeded my expectations.

If I could give more stars I would!
AC stopped working on what was going to be a 117 degree day. House was heating up fast! Started calling down the list of AC repair companies on Yelp leaving messages or given appointment times days later.
Fate brought me to Johnny's AC listing - Called, phone answered immediately, took our address and was here within an hour.
Straight forward diagnosis, price given, work done, no up-selling,
no non-sense. Great guys! The kind of people you know instantly you can trust. They keep a good inventory on their truck so no running out to get your parts. Clean, professional work.
I highly recommend them!

The company did a great job. The process starts with a quote, and I think this process was fair. Instead of just recommending the highest cost unit, they listened to how we will use the unit, and recommended one that will be cheaper to run and eventually fix. Ultimately they weren't the cheapest prices, but it was reasonable for the work they did.

Then install day arrived and I think they did a great job and it was a quality installation. Chris the owner also visited to check how things were going.

One negative is that after the unit was installed, they just closed the door and turned it on to measure the temperature. They were never in the attic after it was powered, nor did they check the outside unit.  Yes eventually they will come back a few months later to check it more, but I would have preferred more operational checks before they left. I've had my share of AC companies that said it was all fixed and left, only to find out it really wasn't really fixed. Only time will tell if everything is working perfectly, and I have no indication it isn't. If things should turn out differently I will update my review. But to date, all looks good.

These guys were awesome!  I originally called another company just to service the a/c and he was a no show so I forgot to call another company and today my air stopped working.  I called Arizona Air Experts and they came out and fixed my air.  They discovered there was a short that caused my thermostat to break.  They fixed the short and replaced my thermostat and didn't charge and arm and a leg.  I will only be using them in the future.

Patrick is amazing! First I used the yelp app to reach out and get some basic idea. I feel that cool zone air was pretty quick with their response time. And it was not the cheapest estimate I got but how they handled my business is what got them the 5 stars. On time with their estimated time with the phone call before letting us know they were on their way. Very honest with what needed to be done and not over priced. They asked us about their service program but did not push the issue. I will use them from now on!!

We had a packrat take up residence in our 8-year old Mitsubishi ductless mini-split HVAC unit to our bedroom. WTF??? Called the original contractor, their estimate for replacement was astronomical. My wife called her BFF for a referral, and she recommended Arctic Fox. Tim contacted us immediately, offered to replace the system for a reasonable cost, and was there two days later with everything ready to go. Tim and Keith spent literally the entire day installing the new system, including careful sealing of the required new access hole, making sure all wiring and connectors were weather (and rodent) proof, as well as completely repairing the old hole (which was a rough hole that the prior contractor had simply punched through the wall, without any finishing, sealing or weather-proofing). Very happy with the result, I highly recommend them. Bye, George!

Great service experience with Gabe and Christine of Gladiate AC. After reading all the positive reviews on Yelp I decided to try them out to service the AC units for my duplex in Phoenix. Gabe was extremely helpful in explaining the process and went above and beyond to get the job done. I will use their services again for regular AC maintenance in my duplex. Christine was very efficient in setting up the appointment and explaining the AC maintenance procedures. Thank you Gabe and Christine!

I have been using Dukes Of Air for a year and a half now trying to eek out more time on a lemon of unit. (NOT from Dukes) When Robert came out this time it became pretty obvious I was throwing good money after bad. I got three estimates with Dukes being just slightly more than the cheapest but with 10 times better reviews. They got the new one ordered quick and loaned me a room unit for the fiery hot house.  
Manny Luis Kalman Freddy and Beto were in and out superfast super polite super clean and I'm up and running
Thanks Dukes of Air
Wish I found you 6 yrs ago

Great service!  The the owner takes pride in quality, honesty, and integrity.  I highly recommend this company for all of your heating/cooling/handyman needs!

Excellent service! Our AC went out at 8pm. Called Bumblebee and was able to get an appointment for the next morning at 7am. The tech showered up on time, was friendly and professional, and explained exactly what work he was doing. He replaced a couple of fuses and my unit was up and running. Huge relief to have some cool air in August, especially with a family at home all day. The cost was very reasonable as well. We will definitely use Bumblebee in the future for maintenance and repairs.

Michael has come to our house twice and by far undercut the prices of everyone else and the severity of what our problem was. He was out this week when we thought our air conditioner was done and he charged us $110. Basically a service charge to reconnect some wiring that we didn't know came loose. How many other companies would've tried to convince you that you needed a new air conditioning unit when yours is 20+ years old? He has my business for as long as I live here.

Great service. Showed up on time and in a timely manner. Fixed my ac a few months ago and so far so good. Price was also reasonable. Glad I finally found a good company I can rely on.

** NOTE: I did a decent amount of research on AC units and other aspects of HVAC systems prior to calling companies for quotes. I definitely don't know or understand it all, but I definitely learned enough to be dangerous (a.k.a. a real annoyance for anyone who doesn't have the patience and/or lacks the ability to explain the answers to my questions). I fully realize I am not an easy customer, which should say a lot for Ideal Energy in meeting (and exceeding) all of my expectations. ***

My wife and I wanted to look into the possibility of a new AC unit for our home. Ours was old, inefficient and was installed poorly, to say the least. We contacted 3 different companies for recommendations and quotes - 1 big box store and 2 local companies (both of which can perform SRP energy audits). All of the companies that came out provided free, in-home evaluations with quotes.

I was not impressed with the company working with the big box store. They did some quick measurements of the house and came to the conclusion that the best solution was to replace my existing units for identically sized units. When I questioned why their load calculations didn't mesh with the size of the units they were recommending, the technician responded with ...I've been in the business a long time, and I just know.. IMO, you should be very wary when someone takes the time to measure your home, input those values into a software program which calculates heating/cooling loads (and ultimately feeds into how much cooling your home needs) and then ignores the software output to say they know best.

The two local companies that came out were both very professional and knowledgable. We chose to move forward with Ideal Energy based on our overall level of comfort with their total solution. To note, they were the only company of the three that could perform all the work we wanted completed (attic insulation, air-sealing and a new HVAC unit) without having to use sub-contractors. Price, of course, is another factor to compare, but Ideal Energy had the best price of the three when comparing apples to apples (like identical HVAC units, etc.). Their recommendation was to remove my existing units (one 5-ton and one 3-ton) and replace them both with a single 5-ton unit, insisting my current setup was over-sized for my home.  It is now almost September and I can say that it has had no problem keeping the house cool through the hot summer months of July and August.

Alex and his team did a great job on communicating their recommendations and answering all of my questions (and, trust me, I had plenty). On our install day, there were no surprises. All the employees were courteous and cleaned up after themselves. After the initial installation, they have been back a few times to make adjustments based on my feedback at no charge to me. Alex always seems legitimately interested in my feedback and I've never felt like they would not do what they promise.

** When I logged into SRP's website this month and looked at where my monthly electric bill stands compared to nearby homes with the same square footage and a pool, it shows my electric bill is 57% less than the AVERAGE electric bill.

August 2015 bill: $320.
August 2016 bill: $154.

Happy customer!

Genuine applause and gratitude for your services, expediency, and integrity.

As a lesbian couple and as a woman veteran myself, thank you for your professionalism and respect for our home. We have had other service providers come for repairs who have tried to nickel and dime us with potential emergencies that need a man to remedy if nothing else.

All we want is an honest effective repair without the added drama or headache of worry. Thank you, Fidel, for arranging the service call, for forewarning us of potential delays, for calling before arriving, for arriving on schedule, for patiently listening to our concerns and assessments, for carefully inspecting the entirety of our furnace system, for thoroughly explaining the scale of the problems and most of all, for offering us fair options to resolve our HVAC issues.

I wish more repair technicians and business owners were real leaders in the services like you are.

Posting for a friend who doesn't have social media (I personally haven't done any business with Silver City).  It's been a nightmare dealing with Silver City.  They were assigned by USAA to restore his house after the July monsoon flooding.  SC came out early in August and tested ceiling for asbestos, and even removed the popcorn ceiling, exposing the interior roof.  About a month later, they came back to test the flooring for asbestos (why couldn't SC test the floor and ceiling at the same time?) and removed some of the damaged carpet.  It's now October, and my friend called and left several messages and never heard back, so he drove to visit SC's office personally to complain about about why there's no communication from them.  My friend was told SC will reassign his case to a different project mgr.  Finally around Thanksgiving, my friend gets a call giving him a move out date to a nearby hotel so SC could work on his house, and was told the repairs would be done around the first week of January.  SC packed up his house and moved the rest of his personal possessions into a huge storage unit located on his driveway, removed the old carpet, scraped  and removed the asbestos laden popcorn ceiling off and covered the exposed area with plastic, and put plastic around his big screen tv and refrigerator, and removed the oven and dishwasher and moved it into his garage, as well as took out his toilets.

In December, my friend is spending the holidays staying at a nearby hotel.  But no work is being performed on his house.  Maybe because it's the holidays, SC decided to take the holidays off.  Shortly after the new year, SC finally calls my friend after not communicating with him since he moved to the hotel, to tell him he'll call him in a few days w/ an update.  A few days goes by but SC never called him back.  Just last Thursday the adjustor from USAA called my friend to ask his permission to fire SC because apparently USAA tried to reach out to SC several times also and left several messages, and SC didn't return USAA's calls either.  So USAA said they're done dealing with SC and assigned a new restoration company to fix his house.  And now my friend has to start the wait all over again.  The USAA adjustor is well aware that my friend has been living in a hotel since Thanksgiving weekend and couldn't be more apologetic for all the delays and no communication and (almost) no work done by SC.  I just hope SC doesn't keep my friends possessions they put in the storage unit hostage.

Read the Yelp reviews here.  I notice many positive reviews are at least a couple years ago, so the quality of their customer service has declined during the pandemic.  Sure, there are supply chain issues now, however SC's problem is their lack of communication to the customer AND TO USAA.  Why USAA still continues to assign SC to their members in spite of the negative reviews here is beyond me.  If your insurance company assigns Silver City to be your restoration company, you may want to pass and either ask for a different company, or if you do your research, you may find another company that has better reviews and doesn't blow off their customers.  USAA originally trusted SC to repair my friend's house, and then fired them. That should tell you something about the integrity of SC.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

We paid a great deal of money to have our pavers sealed by this company 1 1/2 years ago. Six months later they looked terrible, We have called for 1 1/2 years and they have never returned the call. Stay away from this business. It is a scam. They have now changed their name to CMS Stone Restoration..