Best Businesses in Phoenix, AZ

When our old builder-grade air conditioner recently went on the blink during a long 110-plus-degree week, we immediately contacted Larson Air  Conditioning LLC, Scottsdale, for quick help.

Anyone who has lived in Arizona for a length of time knows that you shouldn't mess around with shopping an HVAC service provider. This is especially true during the hottest Arizona summer on record and during a pandemic to boot. (Their techs donned booties and face masks in our home.) There's no cutting corners on so important a provider.

We'd used Larson as we tried to squeeze the last bit of life out of our old builder AC/heating unit with good results. Larson's service staff obliged, adding that we would likely need a new unit sometime in the future. No pressure. (Face it, an air conditioner is not exactly a sexy purchase, and a quality unit is a rather large, albeit, important, investment for home, comfort, and health.)  

Then came the vibration on a recent hot night. I thought a helicopter was hovering over our roof or that the bathroom overhead exhaust fan had suddenly had it. Larson techs confirmed early the the next morning that It was our old rooftop AC unit taking its last breaths.

Larson handled everything from there: Payment options, product options, scheduling--everything.

We soon had a new quality (Trane) AC unit with a maintenance-free Halo whole home air filtration system. We now have airflow in our home we didn't know had been missing. We sleep cooler and live cooler with better disbursed cool air throughout the home. Maybe it is a sexy purchase.

As for Larson Air Conditioning, they operate a tight ship. If you want clean, respectful, knowledgeable service techs and staff throughout the process, call Larson. They show up exactly when they say they will, come through with everything they promise, and offer a solid, honest deal on service and product.

First let me say that the work they did was great. The gentlemen that came they were great too. Their truck did break down and they didn't call us until the day of our appointment and they needed to switch it which was not a big deal. The reason for the one star is we have been customers of theirs since we moved to Arizona.  We referred my mother we have had the water system put in both of our homes we've had them out to do our vents and we have them out to do the filters every year when   I called to schedule my appointment and I had a super friendly girl and she gave us a 5% discount for being good customers. When my mom called to schedule her appointment she asked about the discount and the girl said no. I called to explain the situation and the girl checked with the manager and they still said no. But the girl did say that they give senior citizen discounts. So I said well my mom is a senior citizen. And she said OK let me go check.  After she just got done telling me the breath before that they give senior citizen discounts.She came back and said sorry discounts are on equipment only. Now all of this wouldn't of been such a big deal except for I had referred my mom  for the cleaning explaining to her about the discount. We could've used another company that's for sure but we like to give people our business that we trust. Well no longer will they be getting my business. And I will not refer, not one single person , to them. What a major disappointment this is turned out to be because I really thought this was like a company.

James was super helpful with the wiring box for the AC, he got here on time and provided me with an honest estimate. Definitely recommend

Awesome experience working with this family owned business ! I received a quote from another company to fix my AC unit for over $3,500. I reached out via Yelp for a second opinion and Boldt responded quickly and came out the next day! Philip was professional and kind and got my AC running that day for only $65!!! I was blown away! They were honest and took the time to explain to me what happened and how they fixed it. I cannot recommend this company enough and will definitely be using them in the future !!!!

OUTSTANDING!!!  In and industry that is known for poor business ethics Johnny is a shining star .   Called at 7PM Memorial day expecting to get a voice mail and sure enough Johnny answered.  He said he would be out first thing in the morning and would call 10 minutes before he was due to show up. 7:45AM I got the call and said he would be here at 8AM.  At 8AM he showed up right on time.  The blower motor was not workng and he checked the capacitor first and found that it was bad.  Replaced it and the a/c was flowing again.  He checked temperatures at the vents and said I did not need any additional services like adding refrigerant.  What could have been $450 for blower motor + $75+ for tune up services etc ended up costing $160.  

Johnny does not sell new a/c units so you will not have to worry about the this unit is not worth repairing bait and switch.

Johnny's honesty, experiance are exceptionally fast service deserves 6 stars      .  Feel confident in calling Johnny for your repair.

We just installed our replacement Trane Air Conditioner after 20 years of faithful service in the Phoenix Desert. Over the past 2 years Hays serviced the old unit and said you still don't need to replace yet. Finally it was time and their crew did a spectacular job. Arrived at 7 and Done by 1pm. House was clean as could be and this included an attic install of the air exchanger. Looking forward to many years with our new Trane

DONT BUY UNTIL YOU SEE HAYS
Great Price, Great Service, honest representation and a team that just gets it done right.

These guys were awesome!  I originally called another company just to service the a/c and he was a no show so I forgot to call another company and today my air stopped working.  I called Arizona Air Experts and they came out and fixed my air.  They discovered there was a short that caused my thermostat to break.  They fixed the short and replaced my thermostat and didn't charge and arm and a leg.  I will only be using them in the future.

My Evaporative cooler was not working and causing a breaker to trip. I reported the problem to Danette at Cool Zone and made an appointment for repairs to be made.  On 04/25/2019 a technician (unknown name) arrived, and I told him to proceed with the repairs (without asking for a cost estimate).  He completed the work and presented me with an invoice for $826.97 which included the cost of a 3/4, 115V blower motor @ $666. I thought  the cost was extremely high, but paid it, as I had no idea how much the motor should cost. However, I later checked with Lo
we's and Home Depot and found the motors retail for between $85 and $150. I discussed the above with my niece, Kathy, who called Danette and suggested there may have been an error in the billing.  Kathy was told there was no mistake and they would not make any adjustments to the billing. I would not recommend doing business with Cool Zone.  I would be glad to re-think this review if CoolZone would furnish me with a copy of the invoice showing exactly how much they paid for the blower motor.

Great service and knowledgeable technicians. We've had companies charge a initial visit fee only to tell us that they don't know how to fix the AC unit we have (commercial Carrier). These guys have only ever sent technicians who know what they are doing. And they are always super-nice and polite. Happy are we found we them.

Came out on time knocked out the job for a fair price and didn't get the runaround and bs with the last place I called that was advertised on tv

The Dukes of Air Team is as solid as they come. From the moment Tonya answered my call and questions, she was very concerned and genuinely cared about my a/c issue. John came out to evaluate my issue @ 3 hrs earlier than projected on a Saturday. Robert is a very knowledgeable, top technician.  Overall this team showed professionalism and compassion, not to mention saved me thousands of dollars, as quoted from a competitor.  I would highly recommend this team to my friends and family.

So my AC broke suddenly and was no longer blowing out cool air. I picked Biltmore Mechanical because it was the only business listed as being right in my neighborhood. Well, I called the next day and David showed up after I got off work--in fact he happened to be early. Very un-repairman like, LOL.

Well, first off, David is a genuinely nice guy which is important to me. He also never made me feel weird as a female asking him to explain the mechanics of the problem and how the AC unit operates in general. I also feel that he charged me a fair price that included a new part and the labor. And there was definitely labor involved! He didn't complain when it was made clear that he would have to climb onto the roof of my complex in 108 degree heat to get to my AC unit. I would definitely call him the next time I'm in a bind.

Helped me several times -- recommended cheaper alternatives when others wanted to just replace the system.  Honest, dependable.  Good people.

An update. Mike came over, not due to a problem, but for Maintenance as we soon enter 'that Season' when Air Conditioning will likely be called on.
He throughly checked out, and cleaned each of my 3 Units, and determined that each, albeit over 20 years old, is functioning well. He is professional, and
gives one assurance. You cannot wish for more.

I called customer service to set an appointment for an estimate because i needed a new hvac system to replace the old worn out one. Bill arrived and was the one who installed the new system. He was very professional and he knew his stuff he was not a pressure sales person and i felt comfortable with his knowledge. The next day i got a reasonable estimate i was happy with. The installation went smooth and the system is blowing ice cold air.

Amazing service. Air conditioning stopped cooling so went to Yelp and just was looking through the different suggestions and this company had high ratings. Called them at 2pm and Adam Wilczynski was here by 3pm on the same day.  Very nice young man and very professional. The company should be proud to have him working for them.

Thursday night, I returned home, and my house thermostat was showing 85 degrees. I tried everything I knew to do without success. My husband searched for an AC repair company, saw the 5-star reviews for Desert Comfort Mechanical, and gave them a call. He called three companies, and Desert Comfort was the only one to call him back. They called back within 30 minutes. It was 9:00 pm by this time. Fidel said they could be out that same night or at 5:00 am. Since it was so late, already I opted for the early morning appointment. Fidel and another gentleman arrived when they said they would and, within 20 minutes, knew what the trouble was. They were both extremely professional and offered several options with reasonable pricing. They made the repairs the same day, provided me with Duct Cleaning company referrals, and even checked on me that evening to see if everything had cooled down and was working great.

I will refer Desert Comfort to anyone asking if I know a good AC company and be a loyal customer from here on out. Desert Comfort is a perfect example of great customer service.

Damaged my oak cabinets and teplaced oak panels with plywood.  Cut shelves after I told them not to. Treated me with extreme disrespect. They knew I had just lost my husband and they took advantage of the situation. Charged for work they had not done.  I refused to have them in my home to finish the job as they did more damage than good. I had to raise concerns to the insurance adjuster's manager to get honest, reputable people to fix their damages.  I would NEVER recommend them to anyone.  
 As for John's comment about physical abuse, it's totally absurd, but exactly what I would expect from Silver City Restoration.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

We paid a great deal of money to have our pavers sealed by this company 1 1/2 years ago. Six months later they looked terrible, We have called for 1 1/2 years and they have never returned the call. Stay away from this business. It is a scam. They have now changed their name to CMS Stone Restoration..