Best Businesses in Phoenix, AZ

We became familiar with Larson Air because SRP assigned Larson to our home to conduct an energy audit that we requested. A little background about the audit: SRP offers a $99.00 audit (which I later learned usually runs $400.00+); when I first read about the offer, I was skeptical of both the usefulness of an audit and any contractor that we might get assigned to our home, but our curiosity overrode our skepticism. Here's the summary of that process: I'm now a convert to having an audit done, and to working with Larson. The audit was fantastic, and Larson Air made the experience a real pleasure.

Now for working with the lovely people at Larson. After SRP assigned them to our audit, but before I spoke with them, I looked at the reviews here. As I said above, I was skeptical of potential contractors. But the reviews here on Yelp were stellar, so I was hopeful. Then I spoke with Jamie. She was professional, friendly, and knowledgeable; moreover, she seemed enthusiastic about what an audit could do for us. I explained to her that we are aware that we don't have an efficient a/c or pool pump, but that we were not in the market at this time to replace either; that instead, we were interested in finding out problems with our home that we could solve with less expense than replacing an a/c. She didn't seem annoyed by the fact that we weren't planning to use them to replace our a/c, which was gratifying (but I was still concerned that once we had the audit done, the person doing the audit would try to pressure us into making such a purchase).

She set up the appointment and told me that the process would take 3-5 hours. After I got past my initial stunned reaction-- I really expected a quick run-through of our house with some basic hints--e.g., change your light bulbs to LEDs. You really need a new a/c. Put some insulation in your roof. Good-bye.-- I told her that my dad would probably be in town visiting and would like to watch. I was prepared for her to express some doubt or annoyance, but she brightened up and said, We encourage people to walk around with technicians and see what they're doing and what they find! She was not wrong on either count. The process took a little longer than 5 hours, and the technician encouraged my significant other (S.O.) to walk around with him. My S.O. thoroughly enjoyed the process, and thoroughly enjoyed talking with John, our knowledgeable and helpful technician.

Why did the process take 5+ hours? Because John brought all kinds of equipment, including infrared cameras, and a fake door with a fan in it! He put the fake door in place of our front door, and then used the monstrous fan to pull a draft through the entire house so we could see where all the leaks are. (Oh, there are many. So.Many.) He crawled around in the attic. Poked around here, there, and everywhere. Looked at every possible factor relating to energy efficiency. And when he was finished, he had fantastic recommendations. What about the hard-sell for a new unit? None. Not a bit. He said, I know that yall aren't in a position to replace your a/c or pool pump at this time, so here's what you can do now. Wow. Seriously? No pressure? Again, stunned.  

But wait -- that's not all. John sent a follow-up email and asked for our 12-month SRP usage; once we get those data to him, he will then complete a full audit report and send it to us.

One other nice touch: on the day of the appointment, I received both an email and a text that included the name and photo of the technician who would be arriving. That's a reassuring approach that lets one feel more comfortable about opening the door to someone one hasn't met before.

If we ever  need a/c work done that's not covered by our home warranty, we will use these wonderful people. And I will be recommending them to anyone who needs work done.

Bottom line: If SRP is your electrical-utility supplier, take advantage of the energy audit. And cross your fingers that you get Larson Air. They are knowledgeable, professional, and genuinely lovely people with whom to work.

This review is easy. To sum it up,  American Homewater set the bar for many home service providers to strive to. kudo to them.

Mike is fantastic to work with - knowledgeable, thorough and provided quick reasonable service! We were so happy that we're already scheduling routine maintenance! Will call again and certainly buy a new system from when the time comes.  Thanks again and so glad we found you!

Called because our AC was having a hard time keeping cool. I get super stressed over these things but after dealing w Boldt felt much better! Fair, honest, and friendly. I have an old unit that will soon need replacing and I will definitely be calling them when that time I comes. Highly recommend this company!

I recently came back from NYE vacation and found my HAVAC unit was only blowing cold air. It was working prior to my trip. After seeing the reviews for Johnny's page, I decided to each out. Described my issue and gave model info. He responded promptly with a service quote which was excellent. But also, gave troubleshooting recommendation for my issue. Needless to say, his suggestions fixed my issue without the need for a visit! I will definitely be using his service from now on when I need it! Great experience and honest service! Do yourself a favor and reach out!

I live out of state and the AC in my Peoria rental home needed to have the indoor coil replaced (in the middle of a June heat wave, of course!) Hays was very accommodating & their staff was superb! The receptionists, Veronica & Tanya, were very pleasant & professional. The two techs we'd dealt with between the couple of visits that had to be made to my home were Jerry & Mike, both were quite knowledgeable and extremely courteous and professional over the phone. The only thing I could suggest is to give an itemized estimate for jobs. We had to spend $2800 on our AC & would have liked to know what we were spending it on. Being out of state, we had to put our trust in Hays so the job could be completed as soon as possible (we have a tenant who's pregnant) & didn't have time to collect alternative estimates.

It is clear that Hays has high service standards and engagement among their employees, definitely an under appreciated quality of small businesses.

Thank You!

The technician Randy showed up to my home in less than an hour and it was a simple fix due to a wiring malfunction. He didnt try and up sell, he was in and out in less than 30 mins. Very satisfied and will defiantly use Arizona Experts in the future.

A+ service

Developed a Freon leak on the hottest day of the year called and scheduled same day appt. Got a call that they could actually arrive sooner than scheduled. They arrived, and quickly found and repaired the leak. Dakota (the service tech) was pleasant as well, he actually adjusted my fan blade, tested the capacitors and compressor. I was back up and running in a couple of hours of his arrival! I have peace of mind that the job was done right and that I have an HVAC contractor that I can trust to call for any future problems. Keep up the good work!!!

Simply the best AC/Heating company in the Valley. I had several quotes from different companies. Arctic Fox had the best price for the heat pump we were looking for. I signed the contract on a Monday and Tuesday afternoon the unit was up and running. The impeccable service, and quality craftsmanship we received was second to none. If you want your AC/Heating replaced have anyone do it. If you want you AC/Heating replaced with fantastic service from a truly honest and reliable company call Arctic Fox. Thanks you Arctic Fox!

Came out on time knocked out the job for a fair price and didn't get the runaround and bs with the last place I called that was advertised on tv

Serviceman's very knowledgeable and helpful. They don't work on commission so they don't pressure you to buy. He was able to let me know what I needed and get me the best price. Very satisfied will continue to use as my service company going forward.

I was incredibly impressed with Biltmore Mechanical!  David answered my call immediately and was able to come over the same day.  He diagnosed my problem within about 5 minutes and  discussed with me the deficiencies of my system.  He was able to get my system up and running that very same day and also  got me two new automated thermostats.  He was very reasonably priced.  I was extremely happy with him.  Biltmore Mechanical is now my go to HVAC company.  Highly recommend!!!!

Another great experience with this company!! The repairmen are respectful and don't try to upsell on a bunch of unnecessary repairs. Love that I can text to set an appointment and get confirmation. They even send a little bio about the person coming to work! I have been using this company for about seven years and have never been disappointed!

Finally, guys who will fix your AC without replacing the whole thing for thousands of dollars.  I called out this company after trying another company that told me I need a new AC system (and they lied about its condition).  Cave Creek Cooling came out and replaced the fan blower motor and everything works perfectly.  If I listened to the other guys, I'd be replacing my AC every 3 years.  Cave Creek Cooling sells you what you need.  Honest repair people.  Skilled at what they do.  And rates are very competitive.  And yes, they can replace everything too if you really need that.  But they are happy to work with you even if you need a relatively simple repair to get you going.  That's almost rare in Arizona these days.  Would recommend to others.

Wow. Alan was absolutely terrific! Quickly diagnosed the AC problem and now my unit runs like a clock. Terrific service and a very fair price. My highest recommendation! I'd call him again in a heartbeat!

Ideal Energy did an amazing job and were professional and courteous from start to finish. I initially met with Alex, who did a thorough energy audit of my house and gave a detailed explanation of the current status of my A/C, duct work and insulation. I had a lot of questions and Alex was able to provide me with detailed answers, which made me feel confident in choosing Ideal Energy to seal my attic and replace my duct work and insulation. Tony and his crew came out and were able to complete the project in only two days! They did a great job and left my house cleaner than when they arrived. Tony was very professional and answered any questions we had. Ideal Energy went above and I highly recommend them.

I called late on Thursday and Fadel listen and understand exactly what I needed. Showed up the next morning even earlier than appointment time and solved all of our concerns. What a great experience and the price was even better.

Fadel is extremely considerate and over the top knowledgeable!!!

Call Desert comfort Mechanical today, if you need help with your heating and air conditioning needs.

Silver City Restoration did an excellent job when they worked on my rental condo. Melanie Hunt was very helpful and responsive. I would definitely use them again!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I hired this company's other entity CMS STONE RESTORATION to restore my Saltillo tiles patio. That apparently meant power washing the patio and sealing it.
I honestly was expecting more for what he was charging for such a small patio. I though he was gonna make it look like the before/after pictures on their website.. you know??
Craig showed up all enthusiastic on how this small job was going to be so easy and would be done in no time.
He was right! It took him not time at all!! I paid him by check (a pretty hefty amount for such a small job) and he left.
Only after my patio dried I realized that he had ruined it completely! He etched every tile by power washing it, sandblasting it and creating all kinds of swirls on the tiles that could not be washed off because the water pressure ate the tile away...
When I texted the photos he was totally great about how he will take care of everything and fix all the damage on my patio.
He showed up the next day and power washed again!!! as if that would change anything and said he would be back to seal with a different/better sealer.
At this point the check hadn't clear yet.
I knew that I had to do something more to fix this before sealer went on, so I spent the weekend hand sanding each tile. All 400sqft worth. One by one!
Monday I texted as to when he would come, and he replied towards the end of the week.
I should have canceled the check right there and then!
Thursday I got a text that he would show at 7:30am next morning. He never showed and I texted at 8 to let him know not to bother as landscapers next door were blowing stuff all over and I would have to clean the patio before he came... but this time the check had cleared and I never heard back from him. Not a single word. Not an ok, I ll come an other time, nothing! I still haven't heard from him.
I found out he was originally this carpet cleaning company now doing something else to branch out...
The fact that his company's name now is CMSstonerestorationscott… and not registered on Yelp (they are registered there under CMS cleaning) should have been my first clue as their site doesn't allow reviews.. and they pick which ones to show on their new website... I wonder why?
I would have been ok if he offered partial refund and told me I should find someone else, after he ruined my patio, but he chose to be petty and take the money and run!
He has lost my business for good and I am notifying everyone I can in Phoenix, including all the neighbors on next door app as well, so none of you fall victim of this company.