Best Businesses in Phoenix, AZ

It was refreshing to not have a technician tell me that I need to get a new unit or upsell me on other parts. He showed up on time, was very polite and friendly, fixed the unit and checked my coolant level and other parts I said were replaced by another company last summer. I've already recommended them to a friend.

Wonderful experience with this company. Our unit was 17 years old and died. We knew it was coming. My daughter found this company for me, called them and they were at my house in 10 minutes. That being said, they are close to me. Anyway, they ran a diagnostic and advised us something about pressure being too high coming from the compressor. They advised I need a Y in my duct work with larger duct work. They gave me a quote of $8500 for a 5 ton Trane. We paid $5800 17 years ago for the Trane. We got our money's worth! I thought it was WAY beyond reasonable given the scope of the work and the unit itself. I could not be more pleased. There were as many as 10 different workers doing a great job, some of which were foreman I'm sure. Super professional, clean, friendly and TIMELY! They were here the next morning at 8am to install.

1st Choice did a great job.  The were professional, they were friendly, they delivered as promised.  They followed through.   I would definitely recommend and plan to use them again in the future for all our A/C needs.  Thanks Tori, Jimmy and the whole crew at 1st Choice

Great response time! I called them and they said they could be out to my home the same day although that didn't work for me so I scheduled for the following day. The technician Phillip needs to be commended for his knowledge and expertise. He was on time and straight to the point! He was honest about my unit (another company said I should replace it) and reassured me it wasn't time yet to replace. The price was right and I'll be using this company again and referring them to family. Thanks Phillip for being thorough and honest!

The ONLY reliable person on a Sunday. With no exaggeration, I called every AC repair on yelp within the Phoenix metro area, and no one wants to answer or call us back. Even the companies with 24/7 on their bio. Thanks Johnny! You saved us!

I hope everyone sees this review.  I just moved to Arizona from Georgia, not knowing anyone.  The AC unit on the condo I purchased died a few weeks after I arrived.  I wasn't in a position to purchase a new unit, but with 106 degree temps I had to figure something out.  Not knowing who to call, I simply responded to an add on the radio and hoped for the best.  Hays immediately came out and did the best they could to keep my current unit running to help me have a little time to figure out what to do, then once it would no longer run they connected me with Jack Zwiers.  He immediately came to the rescue, did I mention it was July 4th, when every other company refused to work?  He was knowledgeable, professional, and was able to answer all of my questions.  Hays offers great financing and made it where I could get my new unit installed immediately. Their prices are competitive and the service you receive is outstanding.  My home has been wonderfully cool and just when I thought everything was done I receive a call from Hays scheduling a quality check. Even though everything is running good, they still come out afterwards and make certain everything is running properly.  I'm definitely one that believes if it's too good to be true, it probably isn't, but please believe me when I tell you Hays Cooling is legit.  I'm already recommending coworkers at my new job to them.

Based on other Yelp reviews, we called Arizona Air Experts when our A/C unit was not performing well.  We were impressed with the response time and professionalism of their team.  We needed a new unit to replace the 19 year old unit we had.  They promised a date and time for the new unit and were there as scheduled to install the new unit.  We join the other Yelp reviewers in recommending Arizona Air Experts.

I have used Cool Zone for about a year and a half.  They installed a split system (for the previous owners of our home), which I couldn't figure out how to use.  I had another (redacted name company) out to replace a condensate line and to check the split system.  The other company indicated that the split system wasn't working and that they'd need to fix it.  I contacted Cool Zone since I found the split paperwork showing they had installed it and I was hoping it was under warranty.  Dave (owner) came out and showed me how to use the split system (no charge) and that it was working fine.  Since then, we've had them install a two stage system to address an issue with poor cooling of an area of the house, install Ecobee thermostats, do general checks and tune ups, and address a weird leak.  I've got nothing but great things to say about this company.  They are probably not the cheapest in town, but they show up on time, do the work correctly, and don't try to up sell.  Their prices seem about average, and less than (redacted company).  On a personal note, everyone I've interacted with in the company: Dave, Byron, Ryan, and Danette are great people as well.  

Support this local small business.  You will not be disappointed.

In the 5 years that I have used this company for my house remodeling they have earned this five Star rating - If you need ac or heating or evap cooler work or ductwork or plumbing from repairs to new install this company will not waste your time or money ,I shopped around a lot before my new install ac /gas  heat  combo  ,others wanted more for less work and or tried to lie to me about what all was needed to install unit I have built homes I know what's needed ,In my thirty years of owning homes for my self and several others I rented out to people ,This company is the best I have ever hired .Not a  greedy large company working on commission .

They came out first thing in the morning after I left a message. Told me what was wrong and promptly fixed it. The technician explained everything to me what was wrong and why extremely helpful in just knowing what and why.

Have used this company twice this summer and both times were 5+ in regards to service and quality of work!

The owner actually came out to my senior moms house and could have really taken advantage if the situation,  but was honest and replaced her T stat, even sat and visited with her for a bit. Super nice guy!

This past weekend our AC went out, I guess all week of 115°+ took its toll on our unit.  Dustin came out and fixed it. He too was a really nice guy, very professional and explained everything,  and fixed what was broken, without trying to create more to repair than needed.

I would highly recommend this company and trust them not to over charge or take advantage. A+ for the Duke!

Thank you!

I utilized Biltmore Mechanical to replace my unit on my condo. I based my decision on the paucity of negative reviews on yelp (people that are dissatisfied are much more likely to leave reviews than people that receive the level of service they expected). That and the fact that the other company that I had bid on the work only offered a 1 year warranty whereas Biltmore Mechanical offered a 10 year parts warranty (and I considered a 1 yr warranty unacceptable as a quality unit properly installed and maintained should last significantly more than 10 years in my opinion).  The job went perfectly, and I am confident that Biltmore Mechanical will assist me if I should have any difficulty with my AC in the next 15 years.

In July our AC unit was blowing only warm air - yuck! Bumble Bee was very quick to send a crew to assess the situation. A new unit was needed - we knew this was likely to be the year the AC died. The crew did a great job installing the new one and we were cool and comfortable in as short a time as possible! (Lots has been happening in our life since then so that's why the later than normal review!)

Mike at this company was called at 8 pm last night after our company, Sonoran Mechanical left me hanging with no air for over 24 hrs. The sonoran guy came and couldn't fix and told us it needed 3 parts and that the company would call in am. Called Cave Creek. Mike picked up call and came in 20 min.  In 20 min it was fixed!!! He had to replace the capacitor that Sonoran had just put in, and a starter which the other guy couldn't be bothered to do. I highly recommend this company and Mike as he is honest, efficient, reliable. He'll be our guy going forward. The other company mever called us and we were club members.

Fast, Friendly, Effect, Professional. Had Alan himself who found my two problems, had all the replacement parts in his truck & within 28 minutes I had my air conditioner up & running again. Afterwards we started chatting about Health Care & I provided him the contact information from my agent. Hope he contacted her!

They're customer service was top notch. Everyone I spoke to was super responsive, friendly, and accommodating. The gentlemen that came over for my quote on the new AC was incredibly thorough, showed us pictures of problem areas in the attic, and walked us through all our questions. They had my new ac installed two days after the quote and got the job done quickly and cleanly.

The four stars is because we recently noticed the ac runoff was placed directly above our electrical panel, which may be a problem in the future.

Genuine applause and gratitude for your services, expediency, and integrity.

As a lesbian couple and as a woman veteran myself, thank you for your professionalism and respect for our home. We have had other service providers come for repairs who have tried to nickel and dime us with potential emergencies that need a man to remedy if nothing else.

All we want is an honest effective repair without the added drama or headache of worry. Thank you, Fidel, for arranging the service call, for forewarning us of potential delays, for calling before arriving, for arriving on schedule, for patiently listening to our concerns and assessments, for carefully inspecting the entirety of our furnace system, for thoroughly explaining the scale of the problems and most of all, for offering us fair options to resolve our HVAC issues.

I wish more repair technicians and business owners were real leaders in the services like you are.

Unsatisfied in many ways, although the reps for silvercity seemed very helpful and worked fast in many ways their end job of poor at best. They didn't replace what our insurance (USAA) told them was covered. They reset broken or damaged property then told us we would have to pay out of packet to get what our insurance said should of been replaced. They cut and tore into our carpet then when reset they blamed our dogs for the damage and said they wouldn't replace it. The list goes on and we are still fighting with there company to fix or replace damaged items. They couldn't even reset the damaged cabinets level with one another. End

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

This has been smoldering with me for a number of months. This was a disaster. Craig came out and talked big on how they were called out to fix Coit failures on travertine floors and told me how he would be able to fill cracks and pop outs as if they were not there. He would use top of the line products and our floors would look very nice. He quoted me a price that was what seemed a little high however ensured excellent quality work. Included in the price was furniture moving. When he came out he showed up alone (said his crews were on other jobs) and I had to leave work to help him move furniture. He then cleaned and stripped the floors. When I went back to work he was short with my wife when she asked about filling the cracks and pop outs. He stated he had not planned having to take care of all of the pop outs. He then proceeded to use sanded caulk grout for filling the imperfections instead of travertine filler. He made a mess on the floors with the caulk and did not clean the excess up. Needless to say the filling was horrible. Then he applied a sealer which he apparently was not familiar with and made a tacky mess of my floors. It took 8 days for my floors to dry and by that time they were a dirty mess from dust blowing in.  I contacted him to come back out and clean the floors and he was very short and upset. He did come back out and did a light strip on the floors (again I had to help move furniture), which helped some but far from the result he promised. When he left after the re-clean he never even asked if we were satisfied and just disappeared. What even makes it worse is he stated We should have ground the floors and redid them which would have only been about $1000 more than the $1900 for the clean and seal however he initially told me it would be several thousand more to grind the floors. Also he apparently forgot what he charged me for the original job, $2250. This guy was a joke. I did call another company and they stated the could come out and fix his work for about $750. I guess I have learned an expensive lesson and everyone needs to watch out for this guy....