Best Businesses in Phoenix, AZ

Great service.  Showed up on time, communicated throughout, did good work, and followed up well.

I called for an inspection to my Trane AC unit as required per warranty policy.
The office replied promptly and a technician was dispatched the same day. He showed up punctually, was friendly and very professional. The inspection was conducted, everything was fine ok and I signed up for the annual service agreement.
I thought the service was very professional and reasonably priced.

I found 1st Choice Mechanical on Yelp due to their great reviews. I was completely down and out after previously being scammed by a horrible company and happened upon 1st Choice. I spoke with Tori and she was so kind and caring and let me blab and cry about the horrible situation I was in. She said she would try and call her father Michael and asked if he would come on Saturday, a day they are normally closed. Immediately she called back and said he would be there. Michael showed up promptly and was so friendly and knowledgeable. I felt at ease and confident in his skill set. He was done within an hour. Having just moved here and being a first time home owner, I knew nothing. Now I know a great family owned company who I will go back with time and time again.

Very honest and very reasonable. Appreciate the owner who came out to service our AC did not try to sell me something we didn't need on a Sunday at that!

I am SO impressed with Johnny's Air Conditioning & Heating.  While away on business my son called to say the AC broke and it was 120 degrees. I called around to see which AC company would be able to repair my AC the same day.  In the busy AZ summer season Johnny was able to squeeze me in and within an hour from the initial call Johnny repaired my AC.  Thank you so much Johnny for your professionalism and true efficiency!

As a manager of a window and door company, I have been in the sales and customer service business for most of my work life. When I was in need of a new AC, after my 20 year old unit finally failed. I proceeded to get estimates from a few different companies. This gave me an experience being on the consumer side rather than the business side of things. I let all the visiting  AC company representatives know that I was in sales, and that I only plan on living in the home for a couple of years, and that I needed a good AC at a reasonable price and didn't need anything fancy just the bare minimum.  This pretty much fell on deaf ears. They have a saying Never sale a salesman every up sale and pitch you could ever hear of from most of the appointments. Until Bill from Hays cooling and heating came through my door. Very punctual, professional, listened to my needs. Very soft approach.  Ultimately didn't try to sell me. Was very reasonably priced and was so impressed with the experience I moved forward with the purchase right away. They were very quick on installing the new AC a few days later just in time for the 115 degree weather. Workman where clean courteous and professional. Very pleased with the whole experience.  The Icing on the cake was a few weeks later my small rental property I owned unfortunately the AC  failed also, I didn't hesitate to call Hays again. It was nice to see Bill again, and as before listened to my needs and Hays hit a second home run with me. I highly recommend Hays cooling and heating,  and will not hesitate to refer to friends or family , and or call them for all my future AC needs. Very highly recommended.

Called and scheduled Caleb, the owner, to stop by for a check up before summer. Caleb is the owner if his own company so he does not work on commission. He is not trying to make a commissions and up-sell his customer. He wants the best so 'we' continue to call him back. I've had a quote from another reputable company and he completely invalidated the quote and when he looked further, advised that the parts are all fine and accomplished a minor fix that was much lower than the quote. Overall you can tell Caleb is a genuine good guy running a good company trying to provide exceptional professional service to his customers.

Developed a Freon leak on the hottest day of the year called and scheduled same day appt. Got a call that they could actually arrive sooner than scheduled. They arrived, and quickly found and repaired the leak. Dakota (the service tech) was pleasant as well, he actually adjusted my fan blade, tested the capacitors and compressor. I was back up and running in a couple of hours of his arrival! I have peace of mind that the job was done right and that I have an HVAC contractor that I can trust to call for any future problems. Keep up the good work!!!

My evap motor finally failed and found Arctic Fox via the web. Showed up during the scheduled time and confirmed the motor needed replacement. Immediately after installation, a noticeable hum was coming from the motor as well as heard throughout the house. Arctic Fox returned the motor and installed another and the hum was still there. Obviously, no noise was heard from the motor before. The tech attempted several adjustments to the tension on the belt but still a noticeable hum and that is where it was left. Considering the cost and getting a new motor that sounded worse than the first, the service was sub-standard. The tech was there to install a motor and that happened. But, to troubleshoot with the customer interest in mind..unsatisfied. Over the week-end, my neighbor and I spent no more than an hour determining that the problem wasn't with the motor but with the vibration itself. We tightened the tension and the hum was gone. Arctic Fox will do the job it's called out to do but beyond that, doing the job right, not impressed. That might be enough for some, but based on my first experience with Arctic Fox, it will be my last

They came out first thing in the morning after I left a message. Told me what was wrong and promptly fixed it. The technician explained everything to me what was wrong and why extremely helpful in just knowing what and why.

One of our AC units sprung a leak in the evaporator coil. Both units were over 20 years old and we decided to replace both units. We contacted a few reputable firms for quotes. After careful evaluation, we selected Arizona Dukes of Air to provide the services. Their price was very competitive and included necessary updates to some of the duct work. Dustin was very thorough in explaining the quote and answered all of our questions.

The replacement was prompt and completed withing two days. The installation crew was very professional, courteous and kept us up to date on the installation progress.  Manny, Luis, Freddy, Beto, and Kailam worked tirelessly in the attic heat to insure that by the end of the first day that at least one of units would be running.

I am very pleased with the outcome of the installation.

I contacted Biltmore Mechanical and David came out the next day to troubleshoot my AC UNIT. It seems that the 2 stage function was unplugged and never wired inside the unit and my thermostat. David quickly troubleshooted and fixed the issue. Will use again for future needs.

About a month ago I had Bumblebee come out to my house, it is a rental and my daughter lives and manages the house, we rent by room. My daughter texted me that the air went out around 8am in the morning. So I wen to Yelp and started reading reviews, I was leaning to go with one of the big air conditioner companies in Phoenix which constantly advertise on TV. However when I checked their Yelp reviews the big AC companies had mediocre reviews even though their TV ads were pretty good. I checked out the top Yelp AC companies in Tempe Az and their was several with really good star ratings. Bumblebee reviews, not just the ratings, were fascinating to read, it really sounded like the owner's of this company knew, understood and practiced customer service, it wasn't just words. Anyways I emailed my daughter the several AC companies I was looking at on Yelp, she read the reviews and also decided on Bumblebee. Bumblebee came out to the house around 1pm and stated they needed to go into the house cause the AC problem wasn't on the unit on the roof. My daughter had left instructions to Bumblebee dispatcher to call me 30minutes before they reached my rental home and I would meet them but the dispatcher didn't relay that information, luckily the Bumblebee service technician (I believe it was Steve, but I am not sure of his name) had my phone # and texted me that he needed to get into the house. I thought it was awesome that the AC technician would text me instead of leaving, I texted the Bumblebee technician it would take 30 minutes for me to get their and he said he would wait. After arriving at my rental I opened the door and the Bumblebee technician found out it was a faulty thermostat, I payed something around $180 dollars for the new thermostat and to have it installed, which was what I was OK with.

However this is where the problems began, I asked Steve for a receipt (btw I was really impressed with Steve or what ever his name was, he gave me a biography of his work experience and what I was impressed with was that Bumblebee wanted and recruited the best technicians, which I consider awesome). I asked for a receipt, the problem was Steve couldn't give me a receipt then cause the billing company for some technical reason wouldn't allow Steve to email me a receipt, because of this I gave Steve my personal email address and he stated he would email the receipt later. After a couple of days waiting for the receipt and not getting any I called Bumblebee and the dispatcher told me they would relay the message to the owners, which I believe is Lisa, I said OK. However about 2 weeks went by and I had no receipt, so I called the dispatcher and told them I wanted a receipt that day or I was going to write up a bad Yelp review. I got a response very quickly from Lisa saying a receipt would be emailed to me, however I got no receipt, it turned out Bumblebee had been emailing my receipt to my daughter and not me, after this got cleared up Bumblebee emailed me an invoice which I finally got; again there was a problem because on the invoice there wasn't anything which could be plainly seen by the IRS or my accountant that the invoice had been payed. By this time Bumblebee was texting me and I was texting them and I was actually receiving several invoices in my email so several people at Bumblebee must of been trying to get me a receipt. I texted Bumblebee that the receipt was totally inadequate, that what I wanted is an invoice emailed to me with Payed in Full clearly stamped on it, some thing that the IRS would understand as a receipt. This was during lunch hour and I guess Bumblebee staff/owners were out to lunch but they said they would do this as soon as they got back. Within about 30minutes of Bumblebees text about being at lunch, I got several receipts with Payed in full stamped on it in my email. Lisa then texted me that the billing software and company, they had just recently gotten, fulfills all of Bumblebees internal accounting requirements, however she said my case clearly showed that they need a new billing software/company and she assured me they would fix this problem for future customers.

I tell this story not to discourage people to call Bumblebee, but quite the contrary, please call them they are a excellent company. It is very very very rare that you have a company that is truly concerned about their reputation and the service they provide each customer. Even though I had technical billing problems with Bumblebee, once they realized the problem they bent over backwards to fix it, it truly was a breath of fresh air to me. I wish this company ALL the SUCCESS in the world it was truly amazing to work with them.

Mike is AMAZING! Quick to respond and knowledgeable!    
I woke up and my A/C wasn't working. Called Mike and told him what was going on. He came and fixed things within 20 min. Sweet bliss in over 100 degree heat!

Alan's Air was amazing. Alan answered my call on a Saturday. He then checked out what we needed to get done the following day Sunday. Then he got Bill to come out that next day Monday and he started working on our vents!

We needed our job done quick and with no notice. Alan's Air was there to save us. Every other company that came out to the job kept saying we needed a new A/C unit; which was SO not the case. We knew we only needed new duct work. Alan's Air was one of the only companies that actually listened to what we needed done. On top of that, they were extremely well priced!

Bill was super communicative and so nice. I really enjoyed working with them and will continue to seek out their services for our future projects; as well as, recommend them to my family, friends and clients.

I could not of asked for a better experience than working with Ideal Energy. They communicated when they were coming they showed up went on time. They sent me text with pictures of the people that would be there. they perform the highest quality work that I've ever seen done by an AC service company no wonder they are nationally recognized for their work  I am so happy with the results my house went from a 5 ton unit to a 3 ton unit due to the improvements made in my ductwork and insulation. Plus and am saving lots of money on my electric bill  Alex Chris Kurt and the entire team did a phenomenal job. They made sure everything was exactly as I expected it at the end of the job. There is no reason to ever call someone else. 5 stars is not a high enough recommendation.

I could not recommend this company more. My techs name was Fidel and he was very helpful considerate and took my call in the evening on a Saturday for an emergency. Not only was he able to help me on Sunday but he was actually early so fantastic company to work with!

There are many restoration companies available in the Phoenix area so it is important to know & trust the people that will be in your home.   That is what you get when you call Melanie and work with her team.  Having damage to your home is never fun but dealing with a company like Silver City can at least make it easy.   I do recommend.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

Don't use them (him) Craig comes off very profession at 1st but once he runs and cashes your check you will never get him to respond back or call you back. Also changed his name to CMS restoration because his rating was so bad. He's a shiester. Don't trust him. When it drys is when you can tell it's a very poor job and he's already ran to the bank.