Best Businesses in Phoenix, AZ

We moved into our new house spring 2020.  We knew ahead of time the AC unit was on its last leg.   Last summer was awful.  The unit did cool, but only half of the house stayed at a decent temp, coils froze many times and the old unit was loud, you could hear it from a mile away, lol.  I was so stressed about surviving another summer with the old unit.  In Dec we decided it was time to consider replacing the unit.  We found Larson based on their great Yelp reviews.  We were not sure if we were ready to purchase yet, but we decided to have them come out for an estimate.  Ish did a very thorough overview of what we had going on.  He gave us an estimate of 4 different price points of new units along with prices of various options to help with energy efficiency.  It was nice to have options.  The proposals included installation and taxes, so there were no surprises at all on what the final price would be.  There was absolutely no pressure.  We decided to pull the trigger and move forward.   The installation was set up for a few days later.  Everything moved like clockwork.  The techs were prompt, professional,  thorough, efficient and friendly.   We love our new quiet unit.  They even have someone come by a week or so later to review the work done and to make sure we had no questions or issues.  This last week we decided to have them come out again and seal ducts and add blown in insulation into our attic.   Again, the techs that came out were awesome.   We are very pleased with the work done.  We are really looking forward to a nice cool summer :)  We would definitely use Larson for all future AC related needs.

First let me say that the work they did was great. The gentlemen that came they were great too. Their truck did break down and they didn't call us until the day of our appointment and they needed to switch it which was not a big deal. The reason for the one star is we have been customers of theirs since we moved to Arizona.  We referred my mother we have had the water system put in both of our homes we've had them out to do our vents and we have them out to do the filters every year when   I called to schedule my appointment and I had a super friendly girl and she gave us a 5% discount for being good customers. When my mom called to schedule her appointment she asked about the discount and the girl said no. I called to explain the situation and the girl checked with the manager and they still said no. But the girl did say that they give senior citizen discounts. So I said well my mom is a senior citizen. And she said OK let me go check.  After she just got done telling me the breath before that they give senior citizen discounts.She came back and said sorry discounts are on equipment only. Now all of this wouldn't of been such a big deal except for I had referred my mom  for the cleaning explaining to her about the discount. We could've used another company that's for sure but we like to give people our business that we trust. Well no longer will they be getting my business. And I will not refer, not one single person , to them. What a major disappointment this is turned out to be because I really thought this was like a company.

First Choice provided me the most economical of option of two quotes.  When Lennox blamed ADT for a coil issue on a three year old AC still under warranty and ADT blamed Lennox, 1st choice stepped in and met with Lennox directly to get a resolution.  The work is scheduled for completion later this week.  1st Choice are great at communicating and following up, regardless of the news.

Our ac unit had been acting up for about a week (this was this past summer) and so I knew we had to hire a professional to fix our problem. Our thermostat was set to 79 between 12 and 7, but the inside air was getting warm, going from 80 to 83/484 and not cooling down until about 10pm at night. Our ac was just RUNNING for hours. My dad called these guys and they came out the same day and fixed our problem. We needed freon and our motor needed to be adjusted. They also dusted off our ac unit. Everything is working perfectly now! Thank you. Phillip, my dad has your number saved on his phone.. you got our business. Sorry for the late review.

Johnny is the BEST ! He is honest, prompt, thorough and knowledgable. I recommend him HIGHLY.

Part 2...Hays Cooling & Heating came out after I booted out the first company I called (search my name for my part 1 review). Mike came out and quickly realized that the ONLY thing that was needed to be changed was the capacitor. THE CAPACITOR, that's it. Oh and he also realized that some wires were fused together (fixed) when the capacitor burned out. I was so impressed with Mike's honesty that I signed up for their maintenance contract for 1yr on the spot. Even Mike said that he joined Hays because they are above board and do not expect the techs to sell but to fix (what a great concept)! Hays, you have a customer for life and with my big mouth, I will be extolling your virtues for many years to come. Thank you for cooling us off!!!

I can't say enough good things about my recent experience with AZ air experts. We had been told by a previous air co. that we needed over $1500 -$3,000 worth of work done, but air experts came in and fixed the problem for $330. They were extremely knowledgeable and trustworthy. They took the time to troubleshoot the problem and explain all of it in detail. It is so refreshing to find a company that is honest and straightforward. I will recommend them to anyone that needs a recommendation for their A/C!! Thank you!!! Thank you!!!

My wife and I finally decided to kick on the heater and when we did it just kicked out cold air. I requested a few appointments first thing the following morning and cool zone responded first, the next call from another company was hours later. They had a tech here in my home within hours to see what the issue was. After the inspection was complete we were given the unfortunate news that the compressor had given out on us. Our tech verified the unit was under warranty still, gave us a quote on what we would have to pay and got us setup for the next day. To have a job be complete from diagnosis to complete in less than a day made us very happy. From quick response and job well done to having a warm house our experience couldn't have been better. Big and many thanks to y'all

I contacted Arctic Fox per a recommendation from someone who had excellent feedback about the experience with the company, so naturally - I already felt a little bit more comfortable reaching out. I called about midday and nobody answered the call but we left a message for a call back, and we received a call back within 10 minutes. It was a Saturday and we scheduled for a Monday service call on the two units we have for the house. The upstairs unit was sporadically working and wasn't providing cold air so we wanted them to also take a look at that.

The person that came out at 9am was cordial, clear, and expansive in the sharing he provided about what he was doing, what he was looking for, and what we were hoping for. It was a bunch of gibberish to me because hvac isn't my jam but it was helpful information to have later so I could explain to my cousin who does know HVAC. By around noon he was able to determine what the issue was, tell us what part/s were needed and given us a quote for the service. He was going to be able to fix it before the end of the day and something excellent to note is that our old unit (original from '98) still had parts! (Something 2 other companies that had come out wanting us to purchase brand new units had boasted and made us fear!) That in itself made us trust that he was actually trying to help us and not just sell us a new AC unit in the middle of an AZ summer!

He left and came back with parts, a partner to help, and was finished right about 4pm or so. The price seemed fair for the service, parts, labor and overall the experience we had was positive so I was thrilled that by the end of the day, our old original unit (both of them for that matter) felt like they'd gotten a refresh and were back up and running again! Also, the warranty for service covered a year for the parts and 2 years for the service.

Overall a super positive experience and thrilled we didn't have to buy a new unit, that we fixed the issue, and that we feel covered for the next year! Thank you to Arctic Fox for the excellent service.

Fantastic! They came out on a Sunday morning and fixed my air conditioner in about an hour. Super professional! They are my new go to for my air conditioning needs!

we needed to call someone for a breakdown on our 4ton york heat pump on june 29th at 7 am. our unit was installed in 2008 and was very efficient and a well built unit. i checked on a neighbor that does refrigeration service. he was not available. so checked yelp for good results and found a five star company, dukes of hazzard, whoops, i mean dukes of air. was concerned i might run into boss hog but was surprised to be able to talk to a live person and not just a recording. with a 96 yo mom in law in our home with us, i didnt want to spend a day without air considering the high 110 degree days. we were set for an appt for 11-1 pm which was great. chris called about 15 minutes before he showed in person. immediately went to the rooftop unit and found the ecm blower fan had failed after eight years. he checked on availability and found only one unit in california and could be had in 7-10 days. so he replaced the fan unit with a temporary fixed speed fan until the new one arrived. came this morning, 7-13-2017 about one hour before the agreed time and mentioned that the part sent was the wrong part  so it took a few days longer to get the unit in two shipments. hit the roof almost immediately and took less than 10 minutes up there. altogether was here about 45 minutes. this company, including the personable chris and the efficient and friendly staff on the phone plus the email followup detailing the visits show very professional attitude on their part. will be recommending this company to all people needing ac service and can be sure they will get 5 star service from them. thanks again, dukes.

Long story shortened, had one of the big companies out for routine maintenance and quoted me and outlandish price to repair 4 items. A friend recommended David at Biltmore Mechanical, and I couldn't be more thankful he did! Basically he said 3 of the parts need to be monitored, but not replaced yet. I'm not kidding people, the big company quoted me $830 per capacitor to replace for a total of $3320 plus the $600 for the maintenance on my 5 units! David replaced one for a total of $299 including the trip charge.

David and Biltmore are definitely my heating and cooling people from now on!

Amazing service!!! We used them last year to replace a part that was broken on our air conditioning. We had an issue with it again this year. They came out the same day to check it,  although they were already booked for the day, knowing that we had a baby at home with this heat!
Dylan was amazing and helped in every way he could.  He even brought us a portable air unit to use until we got the unit repaired with our warranty company. They have amazing customer service and we will definitely use them and refer them to everyone we know.  Thanks again!

Michael came for a yearly inspection and did a very thorough job, answered all my questions and was very professional. My AC unit was in dire need of maintenance and the prices were extremely reasonable and maintenance packages are also available. I will continue to use Cave Creek Cooling Company in the future whether it be for maintenance or repairs.

We had Alan's Air come out to give us an estimate on a new AC unit and they were quick and answered my questions. We ended up going with another company but were pleased with the response and speed of service from Alan's. Thanks guys!

I don't know where to start but long story short, I initially contacted Alex and Elena at ideal energy because my summer cooling bills were ridiculous and some rooms in the house were warmer than others. I was sent Theo for a 3 hour thorough inspection and analysis and Theo knew exactly what he was doing. This was a guy who was a subject matter expert and provided me with a dozen page report detailing everything. It turned out that my insulation in the attic and the duct system was all messed up. So I scheduled an appointment for them to take care of all of those issues.
A whole crew was sent out to my house, i think 6-7 people with the crew lead Kristian who is definitely an expert at what he does. Each and every one of them was professional and well mannered, very knowledgeable, they did an amazing job and an amazing cleanup after they were done and all with a smile on their faces, which you don't see too often these days. Alex contacted me later in the afternoon to make sure that everything went well as i would expect from any business that knows how to take of customers. I have noticed a big change with the added comfort and i will definitely be contacting them again in the future.
Big thanks to Alex, Elena, Theo, Kristian and the rest of the team.

I was calling around to get estimates on having an evaporative cooler removed.  Desert Comfort Mechanical immediately stood out because the person answering the phone knew exactly what they were talking about.  We discussed capping or totally removing the system.  I appreciated a professional opinion.   They also gave me an instant quote. This gave me comfort that they must do this type of work frequently.   The other companies I contacted didn't know immediately if they did this type of work and of course couldn't give me a quote.
The crew showed up on schedule.  I had received a call letting me know they were on their way.  They were very professional and completed the work with the removal and capping.   Once the work was finished, one of the technicians showed me everything that had been done, making sure I was happy with the work.
Best part was that as I was paying my bill I was asked if I was a veteran.  I was using my USAA card.  I told him I was and he gave me a 10% discount off of the quoted price!
Finding honest, professional help isn't always easy.  I think I found a good one.  I would definitely use them again and would recommend them highly to others.

Horrible company to deal with. Their work is horrible and half asked. If you can get a call back then consider yourself lucky. Our experience with this company has been horrendous. 9 months later and we still don't have a working oven. They fixed our black cabinets with brown. Doesn't even come close to matching our original. They were suppose to paint walls doors and ceilings. They left the paint for us to finish. Don't even waste your time with this company. It's nothing but pain and anguish.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

This has been smoldering with me for a number of months. This was a disaster. Craig came out and talked big on how they were called out to fix Coit failures on travertine floors and told me how he would be able to fill cracks and pop outs as if they were not there. He would use top of the line products and our floors would look very nice. He quoted me a price that was what seemed a little high however ensured excellent quality work. Included in the price was furniture moving. When he came out he showed up alone (said his crews were on other jobs) and I had to leave work to help him move furniture. He then cleaned and stripped the floors. When I went back to work he was short with my wife when she asked about filling the cracks and pop outs. He stated he had not planned having to take care of all of the pop outs. He then proceeded to use sanded caulk grout for filling the imperfections instead of travertine filler. He made a mess on the floors with the caulk and did not clean the excess up. Needless to say the filling was horrible. Then he applied a sealer which he apparently was not familiar with and made a tacky mess of my floors. It took 8 days for my floors to dry and by that time they were a dirty mess from dust blowing in.  I contacted him to come back out and clean the floors and he was very short and upset. He did come back out and did a light strip on the floors (again I had to help move furniture), which helped some but far from the result he promised. When he left after the re-clean he never even asked if we were satisfied and just disappeared. What even makes it worse is he stated We should have ground the floors and redid them which would have only been about $1000 more than the $1900 for the clean and seal however he initially told me it would be several thousand more to grind the floors. Also he apparently forgot what he charged me for the original job, $2250. This guy was a joke. I did call another company and they stated the could come out and fix his work for about $750. I guess I have learned an expensive lesson and everyone needs to watch out for this guy....