Best Plumbing Services in Phoenix, AZ

They did a wonderful job. I was a last-minute add-on For a broken water main. Excellent workmanship, entertaining technician, job well done.

We were very disappointed. We had a pipe break on a Friday night. I called Diamondback's emergency number. The girl who answered sounded annoyed, but told me Ozzy would call me right back. Never heard a word from Ozzy or anyone else at the company. Found another plumber who actually HAD emergency service and he came and fixed the leak within an hour.

Needed a kitchen faucet replaced. Richard F. arrived early and finished the job quickly -- will use Hansen as my go-to for any future plumbing needs.

It's hard to find a good plumbing company but I took a chance on Lawson Family Plumbing. They were able to come that day and fix a pipe that was leaking in my wall. Ken was awesome very respectful and knew exactly what needed to be done. He did a beautiful job and the price was very reasonable.

I would highly recommend this company.

Chris was very responsive, texted when he was on his way, and came within the 3 hr timeframe that was given. After explaining about the leak from the unit above and talking with the owners, he said it wasn't a plumbing issue and it was determined it was the owner's washing machine that caused the leak.  So even though Chris didn't end up doing any plumbing work for me, I was very happy with the customer service and will call him again for future plumbing issues.

Bumble Bee is a wonderful company. They did SO MUCH MORE than this form allows me to fill in! I had representatives from 3 other companies look at my job, and Mike at Bumble Bee was immediately the favorite.  He was a friendly, authentic person-- not a salesman trying to push or impress. Moreover, he was truly interested and curious about our issue, and listened to every detail and concern that we had. Most important, he was supremely knowledgeable and competent, systematically troubleshooting our complex issue. When he and his 2 helpers came the next day to do the entire bathroom demo, they arrived exactly on time even though that was 7:00am!  They took care to protect the rest of the house from the demo mess, went right to work, and worked straight through until about 3:00pm with only about a 15 or 20 minute break for lunch. Mike gave me clear and reasonable updates throughout the day, showing me exactly what he was finding and what the next steps would be. Besides the demo, they also had to jackhammer past the concrete to cut out a bad shower drain and replace it with new, functional parts. They installed fresh copper tubing and valves to replace corroded leaky parts---all super clean, excellent work. When they were finished, they hauled away all the piles of demolished shower, vanity and tile, and tidied up thoroughly before they left.  And the cherry on top was that Mike and his team were actually cheerful the whole day!  They even kept me in a good mood about the whole project!  Not only was the plumber team top notch, but the dispatch team who kept in contact with me over the phone was also helpful and communicative beyond the call of duty.  I recommend Mike and Bumble Bee Plumbing whole heartedly!  Thanks so much to all of you at Bumble Bee.  Your refreshing integrity and extra effort IS noted AND APPRECIATED!

Tanner with Lawson family plumbing came early ( with permission) as he was close to the house on a prior appointment. When he arrived he was very energetic and enthusiastic to help in any way he could. We presented him
With our issues with the faucet having a weak stream and he said all we needed was an aerator and didn't need a new sink. He said they can't do it but he did remove our aerators from our 5 sinks which he needed a tool for,and didn't charge us for that and the price he quoted me to replace the 2 shower heads was EXTREMELY reasonable. I was very happy dealing with him and he even suggested we go to Ace hardware as it's cheaper than Lowe's to get the Aerators. Who does that? He didn't try to sell me a new sink when it wasn't necessary. Great job Tanner and Lawson Family Plumbing 5 out of 5.

We decided to go with ProSkill for our AC replacement after receiving bids from several different local companies. Based on our interaction with ProSkill and their commitment to customer satisfaction, we decided to go with them for our 4 ton Trane XV18i unit. The installation went smoothly and they were able to complete all the work in one day and add the duct run that we requested. Over all, we are very satisfied with the work and the function of the unit. We'd be coming back for our AC needs.

Can't recommend them.  Called, and arranged a specific date and time for service.  They called halfway through their arrival time to say they weren't coming.  Unbelievable...and unreliable!

Dave within a couple days and was able to rebuild our custom copper fixture that needed replaced to do a slow leak! Really nice and accommodating as well!

I've used Michael on a number of occasions and he has been nothing but the most professional contractor (not just plumber) that I've ever hired, and I hire contractors for a living. He's exceptionally clean, communicative, and second to none when it comes to customer service.

Best of the best! We needed to get our water softener removed and pipe bounding done. Very quickly I heard back from Dianna, who scheduled an appointment for the following day to get a quote. Brian came out on time, even sent a message notifying us that he was en route. He evaluated the work needed to be done, provided us a quote and was back few days later to get is all done. Hands one one of the most professional, friendly and honest services around!

We needed a broken spigot on the side of our house fixed asap as it was leaking water pretty quickly. We called them this morning and they were out here within a few hours and replaced the whole thing! McKinley was great to work with and got the job done quickly. We were recommended them on Nextdoor and we can see why. Highly recommend!

Rock solid company. I am super happy with the work they were able to do at my house! I highly recommend this company.

We had a sewer line blockage and flooding.  They gave us a quote saying that our insurance would cover most of the cost.  They recommended green sky finance company which the lead got me to sign to cover the costs that insurance was not going to cover.  
They processed the financed cost before they did the work without my authorization.  They quoted me $10k and then charged me 18k.  

Don't trust these scumbags. They subcontracted the work to another plumber that they probably picked up from the car park of Home Depot.  Left our house in a shambles.  Dust and dirt everywhere and even left our old toilet in the front yard for the 2months it took them to fix the issue.  The owners denied that they did a unprofessional job.  They didn't care because they paid themselves before the job was done.  I filed a complaint with them and the finance company. 2 years later I get notified that there is a class action suit from the finance company processing unauthorized loans from contractors like ROOTER RANGER LLC.  
I'm grateful that I lodged a formal complaint, as I can now claim costs that I did not approve.  

STAY FAR AWAY FROM THESE PLUMBERS.  

They will scam you with the finance company and pay themselves before the job is done.

They fixed a leak from our toilet this week, and they were quick with a response and and we're able to get it fixed within the same day I called. They are next going to replace my water heater and then hopefully replace my water softener so I will continue to use their services for anything that my house may need.

Jake was a great plumber! He came out to house very quick and gave us our estimate. He was very thorough and knew right away what was wrong. They only the hire the best and the price is very fair! We will definitely use them for all our plumbing needs.

I have used Option One three times.  The last two times I have waited for more than 3 hours.  Last night it was a 6 hour wait with no call from the technician.  I called another company who arrived this afternoon on time and fixed everything within an hours time.  Most of the problems had to do with Option One's shoddy work.  I had to replace all of the faucets in my baths because Option One had placed everything in the wrong position.  I will never call them and hope that you don't either.

(note, it is not my name but my partner's name that Hay's has on file for this work, our
zipcode:  85085)

We had a service appointment for 5-7pm last Friday June 6th.  (our upstairs AC vents were not blowing properly in our multi zone house).

A lady from the office called us around 6pm to say that our service person was running a bit late as he had to pick up some parts.
**After that phone call...nothing.  
**No service person, no other phone call to let us know what happened.  It's tough being stood up :)

We called the on call number the next day (Saturday) to ask what happened and to get a message to the company.  The on call person was very nice and apologetic and promised to get the message passed on right away.
**Again...no phone call, no communication.  We received no call back.
**We awaited a call from the office on Monday.  
**Again....nothing, no communication from Hay's.

So, yet again, we called.  They didn't apologize nor acknowledge the missed appointment, but they did schedule a service person (who showed up!).

Michael was very polite and courteous.  And- BONUS- he put booties on over his shoes while he was in our house (love that).  
**He said our AC unit was way undersized (it was 4 tons, and we absolutely needed 5 tons) for our house.   This is not the case at all and would not logically explain our issue.  This would not explain why only one zone was not cooling. The other two zones cooled like champs!

This technician then said a comfort specialist would be in touch with us with to discuss remedies.

Out of the blue, another person from Haye's called us, saying he'd read the notes and he wanted to send out someone who specialized in multi zone systems.  The notes did not seem correct to him.
**Why was this not done in the first place?  Our notes from our initial call were very clear that we had a 3 zone house.
**Had this person not happened to read our notes, this would've gone undetected and we'd have gone down a road of repairs that would perhaps not fix our issue.

The zone specialist -Mike-came out today.   He was phenomenal.  (kind and courteous as was the prior technician)
As we initially expected, the problem is with the damper not closing / opening properly.
He was great and we already have the quote and are awaiting scheduling.

Overall, we are disappointed in this experience.  We understand things happen and appointments cannot be kept.  But, this must be communicated.
At the very least, please acknowledge the inconvenience and the issue.  We waited 3 + hours on a Friday night.

Secondly, I'd expect our notes to be read thoroughly and a qualified, multi zone technician be sent out.

*EDIT to respond to the owner's message*
There were zero missed calls from Hay's to us.  I have the call logs.
Last communication from Hay's to us was Friday evening around 6pm or so- as i mentioned letting us know the driver had to make a stop for items.
There is no way 6 calls were missed, as they stated.  It's absurd.  
Additionally, why was there no follow up after we phoned the on call service on Saturday?
The fact that we had to keep chasing you down- making yet another call on Monday to find out what's going on is unacceptable.
A no show is acceptable as long as there is sufficient communication.
Please don't state 6 calls were made to us that were unanswered as that's demonstrably false.
Let's pretend that IS true.  Why were there no voice messages left?

Today was my second time being thoroughly impressed by this company. They were able to come out to my house within a couple hours of calling, they were highly professional and were able to successfully fix my a/c quickly.

I highly recommend this company!