Best Businesses in Phoenix, AZ

This company came across as the answer to all of our problems....$2000 later..... MORE PROBLEMS.  I want to cry problems.  
Our Tile was installed beautifully with the wrong color grout.  We found Mexican Tile Restoration who said they could stain our grout to any color that we wanted.
The day the crew came my husband told Dave (owner) that the floor needed to be  vacuumed  (we have dogs) and even offered to do so himself. Dave assured him that the floor would be thoroughly vacuumed before they stained the grout. The tile would need to be sealed for a final time after they fixed the grout.  My husband has been diligently working on sealing the grout and its been taking forever.  I decide its time I try to help and get things moving a little faster which is very hard when you have a toddler and a baby.  The closer I get to it, the more I realize that this job is a total, complete scam.  There is dog hair woven all through out the new  grout color.  They did not vacuum.  They did not prep.  I approached my husband and he said that he had gone through all of the emotions I was feeling right now and thats what has been taking him so long.  He was going through and picking out each solitary hair with a knife  before he could lay down the sealer.  Hours and hours of extended prep work to do a normal sealant job.  It would have taken less time to change the grout color ourselves.  When my husband confronted Dave, he said that they vacuumed the floor 3 times before staining the grout. He claimed every time they moved furniture there was more dog hair and they couldn't do anything about it. Keep in mind we only have 2 dogs and they stay in a back room and don't have free run of the house. Also, the pictures taken here are in the hallway and there is absolutely no furniture in the hallway. In addition to the dog hair problems, they were quite sloppy with the grout stain. See this picture where grout joints were completely missed and tiles were painted with grout stain (are they drunk?) Overall, Dave is a smooth talker, who talks about how sloppy every other crew is, but in reality him and his crew are just careless slobs as well. I would not recommend this company if you are somebody who cares about detail.

Great job, very professional.  My tile floors look brand new.  Thanks so much

Angel from Chaos Restoration is literally my Angel. My AC condenser in my attic was overflowing and water was dripping through my vent in my upstairs bathroom. It quickly escalated and I was so afraid my ceiling was going to cave in and the water would go through to my first floor. Angel came out seriously within 20 minutes of me making a phone call and was able to get all the drywall down and the fans drying everything out while his brother Ruben from Mosqueda Refrigeration stabilized the AC. I can't even tell you how relieved I was. They guys were all so nice and the bathroom looks brand new now. Thanks guys!

I give Ernie a 10+ for communicating in a timely matter . He showed up on time and was very respectful of my home. Did a great job and cleaned up as well and was very pleasant person.

This company & staff are the best!  I am a realtor and this company was hired to rehab my client's house after a fire.  From the attic down - each and every surface was redone and the quality of workmanship was truly outstanding.  Two years later, when my client sold the house, an inspector found a few minor things that needed adjusting with the home (not pertaining to the remodel necessarily), Doug Kingsbury of Seymore blds went to the home the day after my call and took care of all items at no charge.  This is an exceptional company!

We had a main water line break in our office building.  The SERVPRO team did a great job during our time of need.  They where professional and efficient.  I highly recommend this organization for your emergency flooding needs.

I had a broken water heater in my garage and used Synergy Restoration to do the repair of damage.  They were extremely reasonable in price, worked with schedule, and I'd highly recommend them.
Maria

Had to have my floors replaced, amongst other things, after a pipe burst in my home. The job was done horribly. I was fortunate enough to be able to visit my home while the construction was taking placed to call out all the short cuts that were being taken. It took about three months for the project to be completed. However, I had to call them back to fix the floating floor; there were about seven soft spots.  Even after coming back to fix the floors I could still feel the spaces where they didn't put self leveling, causing the floor to uneven and soft a variety of spots. The manger was extremely nice and responsive but at the end of the day the work was terrible.As a result, I'm going to have to come out of pocket to get my floors fix because its clear that they won't get it right. Nice guys but will NOT use again!

Paegon and her crew with Cardinal Clean were fantastic!  They were both communicative and courteous.  The pack up and pack back went smoothly.

Tavisha and her team did a fantastic job handling my claim for water damage with the insurance company. Throughout the whole claims process, they was professional, honest, and meticulous. Besides being a total delight to work with, the folks at Property Claim Adjusters know their stuff. They were able to advocate for a fair settlement ($5,000 when the insurance company originally offered 44 cents. That's right, 44 cents!). Tavisha's team had to work with some very challenging circumstances and difficult individuals in this process but they handled it likes pros. Personally speaking, Tavisha is just wonderful, and I'll happily use her if I need representation in the future. I'm very happy with Property Claim Adjusters' work.

Kelly and her team are handling a major fire restoration on a client's rental property, total gut job and rehab needed and everything has been great. her team has been on time, professional, and helpful every step of the way. dealing with the insurance companyn is always the hardets part, and they have been on top pf the communication in between, wich makes my life so much easier. thanks ServPro

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