Best Damage Restorations in Phoenix, AZ

Honestly, a bad experience. Tech sent was inexperienced and failed to identify the full scope of water damage which led to failure of independent mold testing. Additionally, dealing with Deborah in the office was a constant challenge. I cannot recommend this company.

The purpose of this review is simply to share how impressed I was with the level of Customer Service, which Shane with Zona Restoration provided, even though he knew immediately that his company would not be able to provide the type of service I required. To experience this level of Customer Service in today's atmosphere was more impressive than words can say!

Based on their name, Zona Restoration, I had hoped that they might be able to help me with a bizarre, previous small animal hole, which had opened up after our torrential storms this year and was now going under my retaining wall. Unfortunately, after reading their reviews, I realized that the type of restoration work they specialized in was for inside of the home types of damage.

Unfortunately, as I was having no luck at all in finding the right type of contractor to help me out with this, I gave them a call anyway. Just on the off chance that they might be able to recommend someone who could help me with both this issue, as well as a number of landscaping problems.

I spoke with Shane who was extremely pleasant and, although he confirmed that their company would not be the one to help me out, he asked if I could send him pictures of the situation and he would do some research to see if he could provide me with a referral or recommendation.

To my amazement, Shane called me back very quickly, after reviewing the photos with his boss, and provided me with the name of a company they felt comfortable in recommending.

Even though Shane was aware from the beginning that Zona Restoration would not be able to help me at this time, his level of Customer Service guarantees that they will be the company I will call on should the interior of my home ever need the type of services they do provide!

Diane S-S

ATH was extremely professional throughout the entire process. Right from scoping, negotiating with insurance and completing the repair work. We had a water heater leak which spread to three walls and inside the house and garage. They did the whole work seamlessly in 2 days without much inconvenience and completed the work with such quality. Will surely recommend them in future and will use them if needed in future.

Michael was very friendly and professional. He cleaned our light grey sectional & did a great job at getting all of the stains out & made them look brand new again! My fiancé and I were very pleased with his service & he did it in a timely manner & even gave us advice on our flooring grout. I recommend his services to anyone!

Top notch service and quality. Mike contacted me immediately and scheduled the repairs within days of my request. No added fees, no cancelled appointments. It was the easiest and best service I ever scheduled. I highly recommend!

Wow - I just had the oddest call with this business. I wanted to get a straight answer on pricing because I am concerned I am being exposed to mold in either my office or my home. Instead, the person I spoke to was completely arguing with everything I had to say and then told me I worked for a competitor and to never call them again.

Jared and his team were beyond incredible. I've had a lot of experience with different contractors and home service providers over the years and there are a very few I would give 5 stars to.

Communication was amazing. They always showed up on time (with a text when on their way), and they were very thorough in their estimate and describing the scope of services.

Our scope of work started with mold, but when asbestos was found, unfortunately they weren't able to service our home. I was actually disappointed that I wouldn't be able to use them! Good Times will for sure be my first call if we ever experience an issue with our home in the future!

Mike & Lindsay are amazing!! Honest, reliable,  and communication was great! We are very happy!!

If we could give more than 5 stars we would.  I called and left a voice mail and received a call back immediately.  Taylor was professional and showed up when he said he would.  The process from start to finish was very smooth.  We would recommend 24 Hour Flood Pros to anyone!!

Javier and crew did a thorough job on walking me through the steps they were taking and what the process looked like.  Thankfully no mold was found so turned into more preventative measures than deep treatment but glad that was the case.

Scott, Derek, Rick, and Scotts helper (forgot his name) were incredibly helpful throughout the demolition of a shared bathroom wall and our kitchen cabinets. Rick gave us a great overview of the work that needed to be done, and gave us great advice on dealing with our insurance. Derek was always very quick to respond in our communications (and I like alot of updates) and made me feel comfortable through the whole experience. He was also very helpful answering any questions I had since this was the first time I had a major water damage repair in the house. Scott and his helper communicated frequently with us about what stage we were at in the work, gave us great advice in the early stages of the repair, and were always kind and courteous throughout the work in our home. I was even told by several contractors that they would not be able to save our granite countertops and would have to replace them, but Alldry assured me they could save them. They were successful in doing so. Would highly recommend these guys!

Alex and his crew are top notch.  Extremely knowledgeable about water damage and mold cleanup.  This was our first experience dealing with mold and they helped us through it quickly and smoothly.  We spoke to a few other companies, but it was their expertise, and professionalism that really stood out.  I would definitely use their services again in the future.  Thank you!!

Jose sandblasted off a thick layer of stucco and paint on an interior wall of my house. We love the results and they did an amazing job. Reasonable pricing, awesome service, and totally will have him back for future work.

I would give Chris 10 Stars if I could!
Skilled, friendly, punctual, fair and straightforward are words that come to mind.

My dogs destroyed a transition piece of carpet as it met tile.  Chris repaired the damage quickly, cleanly...perfect!

This guy is good...use him...keep him in business!!!

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

Shane has a niche business in the valley! Other window companies only want to sell you windows. Shane's expertise in REPAIRING, is superb! Had him do a repair at a property I listed for sale and a repair at my own home. REALTORS, put Shane, Valiant Window Repair in your inspection repair toolbox. Quick response, great work and reasonably priced!

Worker's were not on time and didn't even speak English! They looked at me like I was in a foreign country!

I'm skeptical your team will reach out.. Seems like you post this same comment every time it's negative !!!  -  it's now over 16 days later and nothing -  their business model is a total scam !!

If you have any fire issues this is the place to go. My home was partly burned, I didn't know what to do next. I contacted Adams who went step by step on my options. They were quick to check with asbestos and helped me understand my insurance. They explained everything better than my agent. They were never pushy or try to sugarcoat anything. They were straight forward and returned my calls quickly. I appreciate they're honesty.

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