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Johnny's Air Conditioning and Heating

Johnny's Air Conditioning and Heating


Scottsdale, AZ 85251

Description


we specialize in air conditioning service & repair!

HISTORY


Established in 2005.
We have been an air conditioning service & repair business since 2005

SERVICES


Reviews


Brooklin M.
Brooklin M.
4/23/2023
Fantastic! I'll never use anyone again! Came out the same day, honest, didn't overcharge and had it fixed super quick! Thank you!!

Lauren H.
Lauren H.
12/12/2022 12:00:00 SA
Johnny was absolutely fantastic. I won't spend too much time here, as he already has over 150 five star reviews here (and not surprised by that at all). Honest, quick, affordable and just the sweetest man! Needless to say I've already added him to my phone book, and I'm  thankful to have a new trustworthy AC repairman to depend on!

Marc T.
Marc T.
07/02/2022 12:00:00 SA
Johnny is amazing. I called ready to accept the payment I'd have to make to get the air conditioner working in this hot summer, and he told me days. Big facts. He said my batteries might be too weak and go get some juicier ones. I figured that was right cuz Amazon isn't a battery company.

I swapped it out with duracells and it still didn't work. I called him back and he told me how to take off the thermostat and replace it myself because he was on the other side of town.

Lo and behold I got it off, saw what was wrong (the battery wasn't touching the terminal), pushed the battery into place, out the thermostat back on and BAM my A/C works.

Although we never met, Johnny consulted me at no cost and I got my thermostat working.

THANK YOU!!!

Emily C.
Emily C.
9/29/2022
I called because I had some concerns regarding my AC and they told me to check my filter. It was a simple fix and they saved me money and time. They said to call if it didn't fix the problem. I really appreciate their help! Honest and helpful! :)

Michelle D.
Michelle D.
8/23/2022
Over past 5 years, today was the 2nd time having Johnnys out to my condo for emergency service. Both times they have been extremely fast to respond, arrive, and helpful and honest work. Recommend!

Thomas M.
Thomas M.
8/23/2022
Johnny is the best! Fair, reliable and years of experience. Definitely recommend them if you have any A/C issues.

Sean W.
Sean W.
8/14/2022
Our AC unit was making a loud noise for a couple days, then stopped working. My normal AC repair guy was unavailable, and I was really worried I would have to pay extra for a Sunday job. But I'm really glad I called Johnny. He answered the phone right away, quoted me $80 for the diagnosis, and arrived in under an hour. He had the problem figured out within a few minutes. It was a loose wire that was touching the coolant pipe. He said we were lucky it didn't burn through the pipe. The total cost was only $150, which seemed totally reasonable to me. I checked in with my normal repair guy, and he agreed that Johnny did a great job.

Craig S.
Craig S.
09/04/2021 12:00:00 SA
Called him on a Saturday afternoon over the Labor Day weekend.  He was at my house in about 45 minutes.  Spent about 45 minutes on the roof.  Didn't try to up-sell me.  Fixed the AC.  Told me he hoped it worked forever, and was gone.

Perfect experience.

Judy R.
Judy R.
07/12/2022 12:00:00 SA
Johnny's Air Conditioning is FANTASTIC!!  This is the second time I have had an A/C stop working on an extremely hot day.  The first call was in 2021 and, after calling several companies, I called Johnny and was delighted by the quick response, quality work, and fair pricing.

I had another breakdown today (different property), and this time, my first and only call was to Johnny's.  I called at 12:36 p.m. and Johnny arrived 30 minutes later.  He diagnosed the problem, replaced a part, and in under an hour, had my unit working again.

In today's world, service like Johnny's is almost unheard of.  He is the BEST and has my highest recommendation.  Thank you, Johnny!!

Ron E.
Ron E.
09/09/2021 12:00:00 SA
Called Johnny at 7am, here by 9am fixed by 9:45am!  When other companies said due to the age of the unit, parts were no longer available, Johnny diagnosed the problem, had the parts in his truck and fixed it for less than any other AC issue I ever had.
Johnny and his co-worked are punctual, knowledgeable and personable.
Highly recommend.

Parani G.
Parani G.
6/18/2021
Called them as my AC died on the hottest day of the year. Told them clearly it was in a very nasty area on my roof. Two old guys came in, I was frankly worried about them climbing and getting hurt. They did climb up, called me after 20 min that they couldn't access the electrical, charged me 60 bux no work done.

*** Update: they had damaged my unit when they went up there to check, pried the door open, bent it, instead of taking it apart, and they had left it open and left, I have pictures from my other mechanic. ***

I don't know what their objective is, this is vandalism at best, scam/ criminal behavior at worst.

Jennifer L.
Jennifer L.
6/19/2021
If I could give more stars I would!
AC stopped working on what was going to be a 117 degree day. House was heating up fast! Started calling down the list of AC repair companies on Yelp leaving messages or given appointment times days later.
Fate brought me to Johnny's AC listing - Called, phone answered immediately, took our address and was here within an hour.
Straight forward diagnosis, price given, work done, no up-selling,
no non-sense. Great guys! The kind of people you know instantly you can trust. They keep a good inventory on their truck so no running out to get your parts. Clean, professional work.
I highly recommend them!

Greg B.
Greg B.
05/06/2022 12:00:00 SA
Johnny's, cares about his customer's, on time, honest straight shooter, explains the service and any issues. Reasonably priced, down to earth type of person. We'll definitely use him again.

Nina W.
Nina W.
5/24/2021
Ac was blowing warm. Johnny was able to come out the next day and on time. Had the ac blowing cool in no time. Definitely recommend to others.

Joseph S.
Joseph S.
6/15/2021
It never fails.  On the hottest day (so far and many more coming) the main A/C unit failed after a power surge.  I called a couple companies, and they were happy to send someone out, but they needed to get back to me.  I called Johnny's to check on availability, and I was pleasantly surprised when I was told they would be here in an hour.

Turned out, it was less than an hour.  They diagnosed the issue, quoted a fair price and got the unit running in less than 45 minutes.

There really are hardworking folks in business getting things taken care of.  It's a breath of fresh air!

Luke R.
Luke R.
10/15/2022
Had an AC issue on a Saturday and called Johnny he came out within an hour and quickly diagnosed and fixed the issue for a good price.

Alissa M.
Alissa M.
06/07/2020 12:00:00 SA
Woke up this morning and thought it felt warm in the bedroom especially since I had the AC at 72. After getting out of bed and walking through the rest of the house, I realized it wasn't just the bedroom. And after putting my hand up to the vent, I realized warm air was blowing out.

Quickly got on Yelp and found Johnny's. My husband called around 8:30, and someone was out here by 9:30. The tech diagnosed a broken motor and had everything fixed and ready to go by 11:30.

Can't thank Johnny's enough for their quick and professional service! They also did not charge us anything extra for an emergency response or it being Sunday. There's nothing worse than a broken AC in Phoenix summer, and I'm thankful we only had to suffer for 3 hours.

Margarita S.
Margarita S.
07/03/2022 12:00:00 SA
Johnny just saved me a ton of money. My AC wasn't working and he was able to diagnose it over the phone. He called me back several times to check in on me and the system. Once it came back on he gave all the details on what I needed to do. Not only is he knowledgeable but kind and helpful. Thank you Johnny for helping me out! Can't wait to meet you when you come and do the maintenance.

Kyle B.
Kyle B.
08/04/2022 12:00:00 SA
Late this past Saturday night, our AC started short cycling, in the morning we called two larger-owned businesses who advertised weekend and emergency service, but got little or no response. We called Johnny - he answered immediately himself, and was to our place in less than 40 mins. The repair was completed in about 20 mins, giving us a very, very fair price, and some good education on how our particular system functioned. Good people, good work - give them a call!

Kylie S.
Kylie S.
6/18/2022
Our AC stopped blowing cool air last night (which in Arizona is a death sentence in the summer). I called seven different AC repair people that CLAIMED to be 24/7 and not a single one answered or called me back. Johnny answered on the first ring and came the FIRST thing the next morning. He saw the issue within 20 minutes and fixed the part we needed immediately and was gone in less than an hour. He also didn't overcharge us! He was so sweet and really knows what he's doing. Can't recommend him enough.

Cailene P.
Cailene P.
7/13/2022
Johnny is amazing! Our A/C went out around noon when it was 112 degrees outside. He answered my phone call and arrived at the house in less than an hour! He was able to get the A/C working within about 30 minutes.  He was able to explain the problem he saw, what he was doing to fix it, and why it had happened.  He was kind, honest, and has incredible customer service. I am so grateful for him! Would recommend 100%!!

Julie G.
Julie G.
3/28/2022
Johnny was quick to respond and very friendly. I will definitely contact him again if I need his services.

Patti S.
Patti S.
6/19/2022
Wish I could give more than five stars, Johnny deserves it! My air conditioner went out on a Sunday afternoon. When I called he was immediately responsive, was at my place within 40 minutes, and had the problem fixed in less than 20 minutes. I will be using him for all my service calls in the future!

Brooke H.
Brooke H.
7/14/2021
Our air conditioner died on a Sunday afternoon and we called Johnny to come check it out. He was there within 2 hours and had our unit back up and running within 1.5 hours. He was such a lifesaver!!!

Rebecca E.
Rebecca E.
09/08/2020 12:00:00 SA
Johnny and his partner were quick to answer my call, prompt to respond and fixed my ac motor within the hour. I'm so happy with them and will recommend them to my friends and neighbors. Arizona is so hot right now- I'm glad it was overcast for them while they worked. :)

S E.
S E.
8/26/2020
I would highly recommend these guys to anyone.
Quick, efficient, reasonably priced, prompt, knowledgeable and friendly.
Support small and local business when you can.
I discovered this company from the Nextdoor app and they're used throughout the neighborhood.  Give them a call!

Brianna H.
Brianna H.
6/18/2021
Where to begin... If I could give 10 stars I would. Our outside condenser unit just stopped working yesterday afternoon when it was 116° and I called around to a bunch of other places and I either had to leave a message or couldn't get an appointment for a few days.

Then, I called Johnny. *The* Johnny answered the phone (what??) and was so nice. He said he was on another job and it was a big one but would call me back when he was done to see if we still needed him to come out.

Get this, he actually called back and asked if we still needed him. I said, yes! And he said he'd be to our house in about an hour...and he was...with an assistant. He was here for no more than 15 minutes in total and in those 15 minutes he figured out the problem, had the necessary parts on hand, and made the repair!  And the amount he charged us was beyond reasonable, especially considering it was an after hours emergency repair.

It does not get any better than Johnny's Air Conditioning and Heating.

Michelle W.
Michelle W.
7/17/2021
Honest & reliable! Exceeded my expectations in both price & hast for the job I needed done. Will not hesitate to call on this company for any air needs I will have in the future.

Nicole N.
Nicole N.
7/23/2021
Look no further, these are the guys you want to call to come check out your AC unit. Johnny answered our call at 5:45am! He was professional, and I could immediately tell he knew what he was talking about. He instructed me to do a couple things over the phone to diagnose the problem, guaranteeing to have the parts needed when he came out within the hour! That immediately blew me away!! Within the hour ya'll! I can't hate on his hustle! He had my AC back running in an hour and a half! He also recommended filters I should use instead of the ones I had for my type of a/c. Plus he offered some helpful tips I can do yearly. They also told me they do AC checkups! I definitely will call them !

David S.
David S.
07/10/2021 12:00:00 SA
I called Johnny at 8:30 a.m. on a Saturday. He arrived at 9:45 a.m. and my Lennox AC was repaired and working by 10:20 a.m. He had the parts in his van. Good job, Johnny!

Melly T.
Melly T.
7/27/2020
Call him!! Johnny is such a great and reliable guy. Called him on a Saturday because one of our AC was struggling. He squeezed us in between his other appointment and was over at our house within an hour. Apparently our AC had gotten frozen so he asked us to switch it off till Monday to let it thaw.

Monday came around, he called early in the AM to let us know he would be over around 9-10am. Guess what? He was right on time! We ended up having him service the other units.

He's so straightforward and no BS kinda guy, a quality which I appreciate. He wasn't one of those who would scare you in buying new AC or service more than what's needed.

By the way his fees are super reasonable. He didn't charge us twice; or extra when he came out on the weekend. We'll be calling him again for our regular tune up.

Zach B.
Zach B.
06/05/2021 12:00:00 SA
Really nice guys that came out within an hour of our air conditioning going out! Tried troubleshooting on the phone even in order to help us out in advance! Even though it looks like it needs to replace the units which they don't do, they helped steer us in the right direction with ballpark pricing and what to look for. Would trust them for our future needs!

Thomas H.
Thomas H.
8/14/2020
Johnny's is the best for HVAC !   Honest, Fast and Reliable.

We have used them for years and recommend them to everyone.

John Q.
John Q.
03/10/2021 12:00:00 SA
These guys are awesome. Trustworthy, professional and very knowledgeable. Also, came within one hour of my call. Much appreciated!

Heidi M.
Heidi M.
06/11/2018 12:00:00 SA
Had an excellent experience with Johnny's Air Conditioning and Repair.  I received a text that my tenant was without air conditioning on a 107 degree day:(  I reached out to Johnny's on a Sunday morning and by 11am my tenant was sitting cool in her condo.

Very professional.  They called me and went over the issue and quoted me price to repair.  Their prices seem fair and work came with 1 year warranty to boot!

J B.
J B.
08/08/2021 12:00:00 SA
Highest possible recommendation. I called Johnny at 8:30 on a Monday morning in August and he arrived about an hour later!  It took him 5 minutes to determine the start capacitor was out on the compressor. He got a new capacitor from his truck, fabricated a new bracket, put everything back together and the unit was up and running by 10:30!  Johnny is honest, skips all the BS and his pricing is very, very fair.  I literally paid him more than he asked! He is basically the opposite of everyone trying to sell you a new unit. When I mentioned how old the AC units were, his reply was, hey, as long as they still keep the house cold - no need to replace them.   I've been in construction my whole life and this man is the real deal. - Thank you Johnny!

Meghan H.
Meghan H.
07/10/2020 12:00:00 SA
Over the phone gave me an easy to do suggestion to try to solve my issue. Sure enough it worked! Most other companies wouldn't have done that!
Thank u Johnny!

Steve P.
Steve P.
8/22/2020
Unit went out around 3 PM on Saturday and called Johnny's. They were out in a hour and had me up and running. That's what I call service.
Thanks Guys ... I'll through your service around.

Rudolph O.
Rudolph O.
01/03/2021 12:00:00 SA
I recently came back from NYE vacation and found my HAVAC unit was only blowing cold air. It was working prior to my trip. After seeing the reviews for Johnny's page, I decided to each out. Described my issue and gave model info. He responded promptly with a service quote which was excellent. But also, gave troubleshooting recommendation for my issue. Needless to say, his suggestions fixed my issue without the need for a visit! I will definitely be using his service from now on when I need it! Great experience and honest service! Do yourself a favor and reach out!

Chelsea S.
Chelsea S.
12/07/2020 12:00:00 SA
Please prepare for a long review....

I am SO thrilled I found this local company. I have absolutely found someone I will be using in the future that is quick, honest, and has good pricing. That being said, these are the reasons I feel that way:

1. I originally contacted them Fourth of July weekend when my ac stopped working. I explained the issue to them and they quickly told me what they thought it was and how I could troubleshoot it myself in order to save money. Their steps works and my ac was running great again. It was a five minute phone call and did not cost me a thing.

2. My heater has not worked in my house for literally ten years. I have called 3 of the large corporate ac companies throughout the last decade  to look at it. Each one of them told me in order for it to be fixed, I needed to get an entirely new unit. My ac is amazing (which in ac is the more important part honestly) and so we just dealt with the no heat. However, this winter we have a newborn and heat is now more important. I remembered this company from my July experience and my gut told me to just give them a call just to see if by chance they could fix it.

I called at 8am Friday and they were on my roof by 10:30am Friday. More importantly my heater was working by 10:38am Friday. I was floored!!

It was the same part that the other companies had told me was broken, but they knew how to quickly fix it and for only $80. I'm still shocked I went a DECADE without a heater when it was a five minute fix and $80 cost. I wish I had found them sooner.

The last way they showed me their honesty is due to something that happened when they were leaving. I paid the bill in cash and being so happy with their services I gave extra cash as aholiday thank you. He must not have heard me say there was a holiday tip and as  he was walking away he counted the cash and turned around to tell me that it was too much. It was cash. He could've not said a single thing. I know with confidence if I ever overpaid by accident in the future they would let me know. I don't believe other companies would do the same. I also don't feel they will ever push me to a new unit for their gain, unlike the THREE other companies that tried to do that.

If you are looking for an honest, fast,  good priced ac company, I cannot recommend them any higher. I truly hope this review helps someone decide to book them, as they deserve any new customers they can get from it.

Sal M.
Sal M.
11/10/2020 12:00:00 SA
I have to give this business 5 stars based on conversations with owner. Johnny walked me through a few steps and to check multiple issues before needing HVAC service. After diagnosing the unit myself. I found the circuit breaker to be the issue. Thanks to Johnny's assistance I saved $$$ by taking care of the problem myself.

Sarah B.
Sarah B.
8/24/2020
I came home from work to a baby, dog, and grandma all hot and sweaty. Our AC had gone out. I called Johnny at 5:30 pm and our AC was working by 6:30pm. He came over right away, diagnosed the problem, and replaced a broken part all within the hour. We are all feeling cooler and very relieved. I am so grateful!! I certainly will be calling the next time we have any AC issues in the future. Would certainly recommend them to anyone!!

Kathleen M.
Kathleen M.
8/16/2019
I know why Johnny and crew get great reviews.  They are print and honest.  My AC was not blowing.  They had me turn off the unit for a few hours to make sure that it was not just frozen.  They could have just charged a service fee and take advantage.  When I called later in the evening to let them know that the unit was not blowing, they were at my place by 6am.  I would recommend their services.

Sean M.
Sean M.
09/02/2020 12:00:00 SA
Had a problem with the AC in the addition to my home where a guest was staying. Called Johnny's and was able to schedule a time for service on a Sunday.
Repairman showed up and fixed the problem promptly. Gave status report on the unit and the charge was reasonable. Couldn't ask for more on a weekend urgent situation!
Will definitely us Johnny's again!

Suzanne C.
Suzanne C.
8/24/2020
We can't say enough great things about Johnny! We came home from a quick trip away in August and the house was at 93 at 10am already, and the air was not working...every Arizonan's worst nightmare! Johnny was here within an hour of calling him, and they had a diagnosis and new part installed within 2 hours of calling him! After they left, Johnny called us to check in, make sure it was running ok and asked to call him if there were any issues. We won't be using anyone else for any future HVAC needs. Thanks so much Johnny!

Tor T.
Tor T.
7/14/2019
AC went out on Sunday morning so i specifically looked for a AC repair weekend emergency when i called.

The reviews were very positive and i can see why.

As soon as i called early Sunday morning, he was the only business i called that answered right away instead of making me leave a emergency voicemail and waiting for a call back like other businesses.

This was good because i definitely needed to have a game plan together to prepare for the incoming heat, it was going to be 110 out that I was not looking forward to.

When he answered he immediately made plans with me to respond in a few hours and was here right on time when he said he would be.

He was, in and out, fixed our problem and seemed very affordable. The diagnosis was included in with the cost for repair if we chose to allow him to do the repair.

Saving him as a favorite now in case we have future issues.

Peter A.
Peter A.
05/04/2021 12:00:00 SA
Unicorns, Bigfoot and Leprechauns may exist!
If you're reading this review it's most likely that, like me, you've had pretty dodgy air conditioning guys try to price gouge you for something you're not even sure is needed; you probably, again like me, think that an honest, ethical and highly skilled HVAC technician is an urban legend.
I spent a few days this time trying to make sure that wasn't going to happen to me again and I read hundreds of reviews for HVAC companies so you don't have to, aren't I kind?
Beware of all those 5 star rated companies that somehow manage to have an abundance of 1 star reviews at the end of all their normal reviews that aren't included as they're 'not currently recommended' - I only found out about this anomaly after reading 198 mostly positive reviews of another company only to find 72 'not currently recommended' reviews containing absolute horror stories.
Another company had 420 mostly lovely reviews but then, again, at the end of all those were 377 more 'not currently recommended' reviews containing some hair curling reviews that would have people like me and you avoiding them at all costs!  
I called Johnny last Friday afternoon expecting to leave message and to my surprise he answered, I thought I would be leaving a message - I told him I wanted my two units to be serviced and that I was in no rush; I thought he would tell me he wouldn't be able to come out for a week or two as I'd left it too late as the heat has already ramped up, nope, Johnny said he'd be out yesterday, Monday morning.
Johnny showed up on time, was courteous and set about servicing my units in a most professional and knowledgable way; he and his partner gave me advice on temperatures to maintain my home and how often to change the filters so as to maximize the life span of my units, they also gave me the diagnostic readings and showed them to me when I enquired whether the numbers were within normal range - I've never experienced a HVAC engineer willing to share this before.
There was no rushing through the service to get to the next job, just thorough and thoughtful professional service.
If you look at my reviews I have only posted a few of them as I am naturally lazy, you have to be really great or truly, epically awful for me to bother: Johnny is absolutely deserving of all of his 5 star reviews and I am thrilled I found him - hopefully you will be able to use him and, like me, have the anxiety of calling a HVAC person removed without having to rely on Xanax to get you through the process!

Sid S.
Sid S.
09/06/2020 12:00:00 SA
Fantastic service! Our air conditioning completely went out yesterday. We sent messages to a few AC companies. We heard back from Johnny almost immediately. This morning at 9am, we called and got right through. He tried to talk me through it, but it still wouldn't work. Johnny was at my house by 10:45am and after replacing a part in our HVAC, the AC was working again by 11:30! Fast service, very accessible and fairly priced. He is our AC technician from now on!

Christie S.
Christie S.
8/22/2019
Fast reponse, on time, professional & HONEST.
I called Johnny to service our rental home in central phoenix (based only on his + reviews). He answered right away, said he could be out within an hour or so and he did, showed up right on time. He diagnosed said I would need a blower motor (ac was not heating) and a capacitor and quoted me which I found to be reasonable, I approved the repairs, then he called back to tell me that in fact I DID NOT need a motor and only a couple of capacitors and that he got it running. I appreciated the honesty as he had already gotten approval from me for $500+ ended up costing me $320. Integrity is a rareity these days and I really appreciate his. Got a 1yr warranty on parts/labor to top off the experience. Johhny will be my go to AC repair company from here on out and will tell everyone I know to call him first!

Alison R.
Alison R.
6/20/2021
We called Johnny on the hottest day of the year when our air conditioner wasn't cooling. Johnny answered my call on a Saturday and was able to come out that afternoon. We really appreciated his responsiveness and going out of his way to help us, all when it was over 115 degrees out. What a wonderful person.

Aydin A.
Aydin A.
08/03/2020 12:00:00 SA
Johnny took care of my Tennant 's broken AC in this hot AZ summer..   He answered his phone at 6:14am and was on the scene fast!
Prompt, good service and good price!   Very very happy with their service, and will call again when I need help!

Michael H.
Michael H.
6/20/2021
10/10 would recommend!!! Great customer servicer, very knowledgeable and on time to our appointment. Very reasonably priced as well during this horrible heat. Extremely professional and courteous. Especially safe by using covid precautions

Morgan Q.
Morgan Q.
5/29/2020
These guys are great came out within an hour to fix our AC! They are honest and fair no ridiculous markup prices for just coming out like most big companies. These guys will definitely be our go to ac repair company!

Alex W.
Alex W.
7/19/2020
WOW! Life savers. I called at 7am on Sunday morning & they had everything fixed & good to go by 9am same day! Hottest day of the year & no AC not a good combo but these guys saved the day. They are no BS & straight to point. Great price too!!! Will 100% use them again!

Gary M.
Gary M.
06/02/2021 12:00:00 SA
Used them 2x now.... Couldn't ask for a better air conditioning company. Hard working and very honest which is extremely hard to come by these days.

Alex R.
Alex R.
4/26/2020
Amazing and HONEST!!!! I called him in a panic early Sunday morning on a 106 degree day because our unit stopped working and had ice on it. I barely slept last night worried about the cost. Johnny picked up the phone at 7 AM and right away ran me through a series of troubleshooting steps, gave me excellent detailed information, and got my unit working on the phone for no fee. He saved me so much money and was so kind. You can tell he's a good honest man. I will be working with Johnny moving forward on any AC/Heating issues we may have in the future. If I had called someone else, they would have charged me a lot of fees and probably tried to sell me services or parts that I don't need. Thank you Johnny!!

Katie H.
Katie H.
01/02/2019 12:00:00 SA
We had an emergency issue with the heaters in our VRBO. We called several companies and due to the drop in temps we were told it would be next week. I called Johnny and he was amazing! He immediately looked at his schedule and said he could fit us in that day as we had tenants with a half working heater. Unfortunately it was raining at the time he was heading out so he had to cancel. However he promised 9am the following day.

The heater ended up fixing itself when he got out there but his excellent customer service and reliability made us fans. We will definitely be giving him our business on the next one. Thanks Johnny!

Steve K.
Steve K.
5/31/2020
I woke very early Saturday to find both my AC units had failed.  Called Johnny at 4:30 AM expecting to get an answering machine but Johnny answered and said he would be there (a 45 minute drive from his location) by 9 AM.  He showed up an hour early and fixed both units quickly. Asked if he would mind checking my 3rd unit and he agreed.  Found that was going bad and fixed as well with no extra charge.  Gave me instructions on replacing some parts on my older units that could fail soon so as to not have another emergency this summer.

Best AC repair experience having lived in Phoenix for 30 years.

THANKS JOHNNY AND TEAM

Eric W.
Eric W.
05/02/2021 12:00:00 SA
A+++ Very prompt, helpful, and great value! Every other place didn't answer my call and took a day or more to respond.

Alice T.
Alice T.
4/20/2018
My unit wasn't blowing cold air so I called Johnny's Air due to his high reviews here on Yelp.  My experience with Johnny was consistent with that of his other Yelp clients.  I found him honest and thorough.  He was extremely responsive (I left a message around 11pm on a Saturday night, and he called me back Sunday around 7am), moreso than the 2 or 3 other companies I reached out to.  He was available to swing by on a Sunday, and was running late but was really good with staying in communication so that I knew what was going on.  It ended up that my unit was well-beyond its years, and he wished he could have helped by refreshing it with freon, but was honest by stating that this would be a short-term fix and my money wouldn't be well-spent.  

Shortly after, I hired a company to install a new unit, and we had issues with the power to the second unit.  We actually called Johnny to see if he could help, and he took the time to help us troubleshoot the problem, which he had no obligation whatsoever to do.  

Johnny has definitely earned my trust and if I have any future concerns, I would call him first.

Prasad S.
Prasad S.
12/29/2019
Great work! I appreciate their old school work ethic and no nonsense style. They picked up the phone on Sat night when I was hoping to just leave a message, and they came in next day - Sunday - and fixed my ac unit, for a really reasonable and fair price, and well below the quote given by another company. They really get that people are usually freezing or roasting when their ac goes out, and they don't take advantage of people in that situation - they just fix what needs fixing, do it at a fair price, and they do it as soon as possible. Very commendable.

Ken W.
Ken W.
05/04/2021 12:00:00 SA
He's prompt with answering and returning calls. There's no nonsense, no price gouging or upsells - he doesn't try to sell you maintenance plans. He's competent and explains what's wrong and how to fix it. The icing on the cake is very fair pricing.

John E.
John E.
10/17/2020
Amazing guys very entertaining as well! Like abbot and castelo! Then never lie or over charge. Very honest people. Know what they are doing. And if you ac is dead they don't waist you money.

Lauren M.
Lauren M.
07/09/2018 12:00:00 SA
Pregnant in July = not the best time for my A/C unit to give me problems. Alas, my thermostat showed the indoor temperature getting warmer as the day progressed, so I turned to Yelp in desperate need to find someone who wouldn't take advantage of a miserable (and overheated) pregnant woman.

I am SO GLAD I stumbled upon Johnny's! They picked up my call immediately and told me they could be there within an hour. They arrived and got to work right away, diagnosing the problem within the first 10 minutes of being there. They gave me honest pricing with two options to fix and had everything working again within 30 minutes!

It is so refreshing (literally and figuratively) to meet honest, friendly technicians. I plan on using Johnny's for all of my heating and cooling needs!

Steve H.
Steve H.
8/24/2020
Thanks for the fast response. One of our AC units stopped working. Johnny was able to get us back up and running within a couple of hours. Then thoroughly tested to make sure it was running right. Can't recommend highly enough.

Christy A.
Christy A.
8/22/2020
If you want honest hard working employees these are your guys.  My AC unit is unrepairable... they wrote down exactly what I needed so I would not overpay.  They were at my door fast on a Saturday morning.  I would highly recommend them to anyone and will use them again without hesitation!!!

Thomas M.
Thomas M.
6/25/2018
I had Johnny come over to fix my A/C unit after the thermostat reported a problem. When he came over, he discovered that there was no problem with the unit and just needed a filter change. He was very knowledgeable and gave good advice about caring for the A/C unit.

Since there was no problem with the A/C unit (and he was already nearby), he didn't charge me for the visit. I am definitely going to use him for all of my future climate control needs. It is always a pleasure working with honest craftsmen.

Ramin A.
Ramin A.
3/29/2018
I wanted a second opinion for AC unit that was not blowing cold air. when the first company I called wanted $1700 to just add gas to the unit. I called Johnny  He was very helpful straight forward and Honest. He recommend one of his friends. And he call me back the next day to make sure that I was able to fix my ac unit with his recommendation.
I SAVED $1400 just because I called Johnny. I wish I could give him 10 Stars. Thanks for being honest and a professional.

Ari M.
Ari M.
8/17/2019
I called at 7am after my AC stopped working. Johnny answered, he was very polite and gave me a short window until his arrival, and then said he could get here quicker and did. Awesome!!!

Sara D.
Sara D.
09/04/2019 12:00:00 SA
Wish I could give more than 5 stars. Amazing and quick service! I have a rental property in Tempe and my tenants called me letting me know when they got home from work the AC wasn't working. Summer in AZ is no joke so I tried to find someone to hopefully come out in the next 24 hours, then found Johnny. I called Johnny at 6:15pm and he was out to the property and fixed the issue all by 8:15pm! Super quick, super affordable, and a really nice guy! Can't say enough good things about him! You won't be disappointed.

Jeff F.
Jeff F.
4/24/2018
Johnny finds your problem and fixes your unit. Super nice, honest, and trying hard to save you money. Johnny fixes the problem and charges you​ as little as possible.

Imagine an auto mechanic trying to sell you a new car every time you brought yours in for a tune-up​. What​ you really want is someone to fix the one you already have. That is what Johnny will do. Find your problem and fix it. I am NEVER calling anyone else.

Teresa G.
Teresa G.
08/03/2020 12:00:00 SA
Record heat and my AC goes out at 1:30 am! Called another 24/7 Company first and they were not available until 1 pm. Called Johnnys at 6 pm and AC fixed by 7:30 am! Fast, courteous,  professional and saved the day! Highly recommend! Call Johnny's first!

Ken P.
Ken P.
5/30/2020
Called these guys on a Saturday afternoon when my AC unit stopped blowing cold. They picked up the phone while on another job and said they would be out as soon as they were done with their current job. Sure enough, they came out less than an hour later. Fixed my AC quickly and didn't try to sell me anything else. I will never call anyone else for AC repairs in the future.

Ronald S.
Ronald S.
8/21/2019
I very seldom post reviews.  Only when I am find someone worthy.

Having been in real estate in the past, I have met or talked to dozens of hvac repair companies over the years.  Johnny is at the top of the list.  Honest (very important to me), reliable, knowledgeable and affordable.  If anyone can top that I'd be surprised.

Igor Z.
Igor Z.
08/11/2020 12:00:00 SA
I called them at 7 AM, and they showed up before 8 AM, fixed my old A/C unit in 30 min, and said it does not need a replacement. Great service!

Lisa W.
Lisa W.
08/06/2020 12:00:00 SA
I called Johnny's Air Conditioning and Repair during off hours as the AC stopped working during the night. He was here before most businesses opened. Johnny and his team trouble shot, diagnosed and fixed the unit with in an hour. His price was fair and his team professional.  I would use Johnnys AC and repair again.  I'll also refer him to friends and family!  Lisa W

David W.
David W.
7/13/2020
Johnny's provided great service when my air conditioner died on a Sunday morning on the hottest day of the year. I called that morning and they came over as soon as they could, had the right parts on hand, and quoted me a fair price. They were friendly, professional, and upfront about the repairs needed and approximate timeframe required. I would absolutely recommend them to anyone who is having A/C or heating issues in their home. I will definitely be using them again for any A/C tuneups or future repairs!

Daniel S.
Daniel S.
05/06/2019 12:00:00 SA
Very friendly, prompt, and accommodating with a last-minute maintenance request. Did not have an immediate solution to my AC problem, but did not charge.

Lonnie B.
Lonnie B.
06/10/2019 12:00:00 SA
I don't often write reviews. However, I am compelled to do this after returning from dinner on Friday evening (with out of town guest) and finding the A/C was not cooling, I called George Brazil, Parker and sons and several other big name companies that promoted 24 hour service. Not one of them returned my calls. Early on Saturday, I tried again with no results. After searching on Yelp for reviews I came across Johnny's...who actually answered the phone himself. Committed to be there by 9 a.m. , but called back and said he would be there earlier.  Arrived at 8:30 and 30 minutes later found and replaced the part at a very reasonable price. I strongly recommend not counting on the big guys and there advertising to get the job down when independents like Johnny's are happy to please.

Youri L.
Youri L.
10/25/2018
Used another company with great reviews but had a little sticker shock when they quoted me on the repairs (recommend but necessary). Spent $250 to replace a compressor and was told it would be $650 for a motor. A little steep in my opinion. Got some quotes and found Johnny's reviews. Him and his coworker are definitely old school but it doesn't take away from their knowledge and expertise. They gave me a quote and were kind enough to allow me to contact them back a few days later when ready for the repair. I spent $200 less on the motor then with the high tech (iPad quotes with pics etc, emailed receipts) type guys. Highly recommend them if you like good quality service and honest people without all the bells and whistles many of us expect today (and that seems to increase the price of service).

Patrick S.
Patrick S.
5/26/2019
Johnny and his partner did a great job diagnosing why my AC was only cooling sometimes, and fixed it. They took their time trying out different combinations of new parts, and never made me feel like they were rushing to get out of there. Johnny was affordable, friendly, and gave me insight about air conditioners along the way.

Would highly recommend!

Darwin C.
Darwin C.
11/08/2015 12:00:00 SA
These guys are, in a word....awesome.  I've got a few properties around the valley that are rentals/etc, and I had them out to do 3 service calls.  They were great about scheduling (big plus), showed up on time, did a very thorough job, and didn't cost too much!

An added bonus, they took the time to explain to me the ideal maintenance schedule for the AC units to keep them running in top shape for years - big plus in my book!  

Bottom line - they're great!  Use them, yelp them, share it around.

Lance L.
Lance L.
03/10/2018 12:00:00 SA
Called Johnny at 7 am on a Saturday morning.  He arrived as promised at 10 am with a two man crew.  Was clear they were looking to find the least expensive solution.  Guys spent extra time and resolved our issue as a loose wire. Wow. Very reasonable price.  Very happy.  Will call Johnny again if ever any new issues.

John Z.
John Z.
6/21/2016
My AC started blowing warm air on a 120+ degree day on a Sunday, the very next day i called various companies and they all put me off until the following business day. Johnny was able to come out the same day i called...

They climbed on my roof and had the issue fixed within 1/2 hour...I am very happy with the service & advice they provided....Not to mention a very, very reasonable price...

Highly recommended and will definitely call them back again in the future...

Thanks Johnny!!

Kate S.
Kate S.
01/06/2020 12:00:00 SA
The reviews did not let me down. Great experience, reasonable prices and what seemed like honest opinions. They even suggested I bring a former AC company back to get their input on something they installed, even though Johnny's AC could charge me for the same service. Highly recommended.

Paul K.
Paul K.
6/26/2016
These guys are the best! A/C was out!!! House so hot!!!!!
Sunday morning - they climbed up on the roof and replaced a burnt out wire.

***The homeowners company was estimating that their people couldn't come for two days!!!!!

Johnny's guys came within an hour of my call. They rule!!!!!
Now my house is nice and cool again!!!!!

Shep W.
Shep W.
03/07/2018 12:00:00 SA
It is rare to find people willing to truly help, especially in regards to HVAC.  This guy is the REAL deal. After having others come and charge me $80 to look at the problem, and immediately wanting to charge me $500 to fix a part that Johnny says would cost $300, Johnny walked me through other options to keep the part operational.  Now having someone walk you through repairing your own unit might not be for everyone, but for certain situations it makes sense.  I have experienced HVAC people take advantage (you need it NOW after all) and would rather just replace the part with a hefty markup.  This is wasteful and expensive. If the world had more repair folks like Johnny it would be a better place. End of story.

Sarah M.
Sarah M.
8/26/2017
I am beyond impressed with Johnny! Yesterday, our tenant's AC went out. In a panic, I called Johnny based on his outstanding Yelp reviews. It took Johnny exactly 1 hour and 10 minutes from start to finish, and everything was fixed good as new! By the way, when I say 70 minutes, I don't mean 70 minutes to make the repair. I mean 70 minutes TOTAL, from hanging up the phone, Johnny getting in touch with our tenant for more info, driving to our tenant's house for a service call, diagnosing the problem, and fixing then problem.... he did all of THAT in 1 hour and 10 minutes! All at a very reasonable price, by the way! Johnny explained concisely the repairs he was making and why. No swindling us for more money, even though the AC unit is about 20 years old. Very impressed, and our tenant was beyond happy as well! Thank you again Johnny!

Dave B.
Dave B.
02/11/2019 12:00:00 SA
Best Customer Service Ever.   Heater stopped working so I googled A/C-Heater repair.  Johnny's had a 5 star rating....that's usually for a reason.  I called them, they answered and said they could make it out right away.  That's awesome right there.  I explained the problem and was given a very reasonable price.  

Then Johnny asked me to try something before he came out.  It worked and the heater is now working.  He could have come out, done the job and got paid.  Instead, he saved me time and money.  THAT'S GREAT CUSTOMER SERVICE.   Johnny's is now my Go-To A/C-Heater guy.  Thank You.

Donard T.
Donard T.
09/08/2016 12:00:00 SA
I live in Las Vegas where I am a real estate agent.
I called Johnny in the later AM and said Help, my 80 year old Mom's AC is out in Scottsdale!
Johnny came over in the early PM, same day, fixed it quickly and accurately.
Gave me a good price, which my Las Vegas A/C guy said was a good price.
As of Johnny fixing Mom's A/C last week, he is our A/C guy for the Phoenix Valley!
Thank you Johnny!
Donard Twardowski, REALTOR® 1(702)860-2778
Pulse Realty Group LLC
Las Vegas, NV

Mike J.
Mike J.
6/20/2018
Johnny is an absolute Rockstar. He walked me through troubleshooting my non-working air conditioner. We finally determined that it was a fuse. Jonny walk me through changing out the fuse and all this after business hours. Now I can sleep without sweating all night! The problem is fixed he didn't charge  a thing. I'm definitely calling Johnny again.

Marjon F.
Marjon F.
08/07/2018 12:00:00 SA
I called Johnny out to help with my 2 AC units on a new home that were having problems. They arrived within the hour and worked for 2 days to try every possible repair and way to save the units. They had a very reasonable price and I paid in cash. Later the same day it became apparent as they had mentioned that the units may fail due to their age and condition. Of course they did unfortunately. These guys were honest enough to meet me the next day and return back half of my cash which was more than fair with all
Of their time and efforts to save the units. Bottom line they are the most honest and the best in the business. You won't find anyone more reasonably
priced and with the same integrity that Johnny has! I will use them for all of my ac repairs in the future and refer them to all!

Alicia S.
Alicia S.
04/04/2018 12:00:00 SA
Johnny is very honest and quick.  Tuned up the AC at a reasonable price without trying to sell us a new unit or service we didn't need.

Lori B.
Lori B.
6/25/2018
Came quick and was able to fix. Would recommend for repairs. Sadly need a new unit but he at least got it temporarily working.

Corey R.
Corey R.
4/14/2018
Johnny came within an hour of my call and we are in N. Scottsdale. He diagnosed the problem and tried everything possible to save me money, but alas, it was a dead compressor, so I am off to buy a new unit.  I can't say enough about Johnny's integrity and honesty.  You want to call him first before you try any of the larger companies who try to sell you the most expensive thing they can.

Matt L.
Matt L.
5/27/2017
Quick response, friendly service and on a weekend, at that! Will definitely recommend.

Scott V.
Scott V.
3/15/2018
These guys are the best. Incredibly honest. My AC stopped working and it was just because of a filter. He checked the system to be sure, and said if the motor were to go out, the fee we paid for him to come out would be applied to the motor. Great experience. Highly recommended.

S F.
S F.
9/15/2018
We arrived in Scottsdale to find our air not working. It of course was on a Saturday in September the temp was 107. We came across Johnnys number online, they called us right back and were at our house within 30 min the job took 20 min. Extremely knowledgeable!!!  
Sean

KC K.
KC K.
12/29/2019
****** (that's more stars). This guy is unbelievable. It's Sunday morning, 8:30 a.m. and my furnace is blowing cold air. It's 32 degrees outside. It's getting pretty cold in the house. I hop on Yelp and find Johnny's. Johnny, himself, answers the phone. He tells me to turn the unit off and he'll be here within the hour. He calls me back 10 minutes later and says, Turn it back on. It was really cold last night. It may have gone into defrost mode. Sure enough, I turn it on and it's blowing heat. Johnny says, You don't need me. Johnny--you're the best. I am definitely keeping your number.

Audra F.
Audra F.
7/26/2015
My AC unit stopped working today, Sunday afternoon (July 26, 2015) at 5 PM. So I called right away and they showed up within 30 minutes of our phone call.  They found the problem within minutes, told me the cost, and replaced the broken fan motor on site! Very reasonable and efficient. It took about an hour for them to fix and my AC is on and working !!

I would recommend them to all.  Great service!

Lauri H.
Lauri H.
08/09/2016 12:00:00 SA
Johnny came out the very next day and fixed our problem for under $200. In the past, by more unscrupulous companies, they say our unit is old and it needs to be replaced.
I trust Johnny because his prices are fair and he resolves the issue. Call Johnny first before you call those larger companies who are out to make a quick buck.

Matt I.
Matt I.
07/05/2017 12:00:00 SA
The guys did an excellent job.   They fixed my air conditioning in less than an hour after I called.  I will use these guys again if I ever have a problem.  They also warranted their work which is nice.

Jace L.
Jace L.
6/30/2017
He is one of the most honest Air Conditioning Mechanic there is in the valley. I come to him for advice and education when it comes to A/C units. Sure wish he lived closer though, I would have him as my primary mechanic. Thanks again Johnny!

Daniel D.
Daniel D.
7/22/2018
Johnny is awesome I always count on him giving me an honest quote and opinion on my ac wouldn't concider calling anyone Else him and his partner are great people

DW S.
DW S.
04/06/2017 12:00:00 SA
FANTASTIC!! Our usual A/C was too busy and out was getting hot, I called Jonny and he was over in just over an hour. The problem ended up being the least expensive thing and he didn't try any of the usual up-sell scams the other guys use on you. A very small service fee later and we were off and running again!!

Pawan G.
Pawan G.
5/27/2018
Johnny is very reasonable and fast. I had a problem with my AC on Friday just before the long weekend. I called a number of other AC technicians. They were giving me quotes between $700 and $1200. I called Johnny and explained the problem to him. Over the phone he gave me a quotation of $450 to replace the condenser motor and fan. However, when he went to the site and looked at it, he was able to diagnose the problem and fix it using the existing motor and fan and had the AC running. Instead of the agreed amount of $450, he told me that he was only going to charge me $150.  Johnny is honest and a good AC technician. I am sure to call him again.

GO H.
GO H.
12/04/2018 12:00:00 SA
HERE'S THE DEAL, I got to my unit late last week, ok, the heat is out, damn. So I suffer through a few days because I was in and out, and I can do pretty well just from the fire place. but,... when you are expecting guests in the next couple of weeks, you'd better find someone to fix it. I just bought this place not that long ago, and was really hesitant to call someone that was going to tell me a bunch of bad news about the old unit that  I inherited, and or worse, how much it's going to cost me to have it replaced!,  so, dilemma.  I'm not from around here, who ya gonna call?? ...So I google A/C/ furnace repair, and Johnny's pops up with almost 100% satisfied customers. OK, let's try the little guy and see how long it's going to be before they can get over here to help me. Wow, you can be here in two hours??? I'm expecting two weeks! NICE! Well Johnny and his assistant show up, I'm thinking geez two guys ? for a furnace repair? how much is this going to cost me. Truth is, we had one guy on the roof with the unit, another downstairs working the thermostat.  The problem is quickly identified not as a furnace problem, but a loose wire in my thermostat. My unit checks out, and I'm told that I inherited a fairly new and excellent unit. they change my filters, scold me for not changing them sooner, and I'm out the door for under a hundred bucks?? When does that ever happen, ??
Thanks guys!!! if it ever really does break, I'll be calling back.
G

Heather L.
Heather L.
8/13/2017
Ahh Sunday. A day of rest and relaxation and also the ONLY day kids and pets seem to get sick or your AC breaks down.  After a 7am text from my tenant letting me know the AC had stopped working, I headed over to yelp to look for someone with top reviews who also happened to have emergency Sunday morning hours.
Johnny answered right away even though it was before 8am (and again, did I mention it was Sunday?) He told me he would be out to the house before noon, but would get there ASAP, which he did. He coordinated between the client and myself, got there earlier than promised, diagnosed the problem and has the parts available to fix it same day.  He did it for a very affordable price and I also thought I would have a service charge as well as the repair charge, but he had included it all in the repair price, so I was pleasantly surprised to get a lower bill than I expected. Overall it was a great experience and I highly recommend Johnny for fair and fast service!

Chad F.
Chad F.
5/30/2017
OUTSTANDING!!!  In and industry that is known for poor business ethics Johnny is a shining star .   Called at 7PM Memorial day expecting to get a voice mail and sure enough Johnny answered.  He said he would be out first thing in the morning and would call 10 minutes before he was due to show up. 7:45AM I got the call and said he would be here at 8AM.  At 8AM he showed up right on time.  The blower motor was not workng and he checked the capacitor first and found that it was bad.  Replaced it and the a/c was flowing again.  He checked temperatures at the vents and said I did not need any additional services like adding refrigerant.  What could have been $450 for blower motor + $75+ for tune up services etc ended up costing $160.  

Johnny does not sell new a/c units so you will not have to worry about the this unit is not worth repairing bait and switch.

Johnny's honesty, experiance are exceptionally fast service deserves 6 stars      .  Feel confident in calling Johnny for your repair.

Stephanie E.
Stephanie E.
9/16/2017
Not much to say that hasn't already been said! Easy to get a hold of, arrived within an hour (late afternoon, mid-summer!), professional, and honest to boot. Got the A/C going for the time-being, but they fully explained that we may need a larger repair in the near future. Fair pricing and friendly service. Thank you, guys! We'll be recommending you to friends and neighbors and won't hesitate to call if we need help again!

Hol S.
Hol S.
7/21/2014
Johnny is the real deal!
He saved me last week when my tenant's AC went out.  He was very upfront and honest about my situation and suggested that I get a new ac rather than use his help to repair.  He doesn't sell AC units so he was sacrificing making more money from me for the betterment of the situation.  REALLY?!  What a great guy!   He even followed up with me a couple times to be sure I was getting a good price on the new unit I found.

I have 10 properties in the valley that constantly need updating and help. I will be keeping Johnny's number on my speed dial in case another AC issue comes up again.  I HIGHLY recommend him if you're looking for honest help.  

Oh, and I should mention he came out to rescue my tenants AC on a Sunday!  This guy takes no days off.  Incredible!

Janell H.
Janell H.
2/28/2018
These two men are wonderful! After my heat kept going off they came and checked everything very throughly, spent awhile trying to make sure they pinpointed the problem. They gave us some pointers and some options on how best to fix the issues. I am so happy to say that it was not a huge fix but you can tell they try their best to help you anyway they can without having to pay more than you need to! I STRONGLY recommend them and will only use them from now on!

Adam I.
Adam I.
08/04/2017 12:00:00 SA
We just came home from being out of town and our A/C was blowing hot air. Called Goettl because we had worked with them in the past. They said the fan motor was busted and we needed a new one. Cost would be more than $1,000. It didn't seem right to me so I called Johnny. He quoted $350 for a new motor over the phone, then when he and Claude came out first thing this morning they said the motor was fine; it was actually the capacitor that needed to be replaced. They replaced that and added a hard start kit to extend the life of the compressor, and the total cost was only $240. They were in and out in an hour. Lesson learned: Goettl will over charge you for the biggest ticket item they can; Johnny will tell you the truth and fix the real problem at a fair price. Go with Johnny.

Nadine E.
Nadine E.
7/31/2017
Johnny is awesome! I called on a Sunday night and he actually answered! He came out Monday morning and was able to point us the right direction! Thank you Johnny!

Sherri K.
Sherri K.
09/04/2016 12:00:00 SA
Wow! These guys are the best. AC went out Sunday morning before Labor Day 2016. After calling 3 companies who would get back to me or couldn't come for 2 days. Johnny answered the phone and came an hour later. Charged under $200 to replace a part. You can't get better than that! Super nice guys! Thank you!!!!!!

Gus L.
Gus L.
5/30/2016
I am shocked at all the five star reviews. Pros: Johnny and his guy came out on a Saturday on short notice, fixed an issue I was having with my AC unit. Cons: They were generally unprofessional- being loud and cursing to boot - while they knew I had an infant trying to sleep in the next room. They left a big mess and made minimal effort to clean it, while charging me for about twice the time they actually spent working on the problem. They also made several recommendations that were plumbing-related that a licensed plumber rebuffed.

Marcus P.
Marcus P.
07/11/2019 12:00:00 SA
Johnny saved the day for me after our Nest thermostat installation didn't go according to plan. After an hour of trying to troubleshoot, I called Johnny and he walked me through it within 5 minutes. This is the 3rd time I've used him for AC tune up & repair so I highly recommend.

Art E.
Art E.
7/17/2017
Imagine that the NPR 'Car Talk' guys showed up to your house to help you out at the worst time.  That's exactly how it is with Johnny's.  We called and within 1 hour they were up on our roof trouble-shooting the problem.  Johnny wouldn't give up on our 15 yr old unit and in the end, we have that same unit blowing cold air.  We won't call anyone else for our future needs!  Thanks guys!

Michael S.
Michael S.
08/04/2017 12:00:00 SA
These guys were great. Came out quickly in the middle of the summer after hours to take a look at our unit. Had it up an running and in no time for almost nothing. Couldn't recommend them enough.

Matt M.
Matt M.
7/16/2017
Johnny was awesome! When the companies that my home warranty sent my claim to said they could not come for a week Johnny was at my house in an hour. Johnny was great, affordable and really nice.

Terri M.
Terri M.
6/22/2017
Johnny was great!  He was prompt, courteous and honest!  We will definitely use him again!

Richard P.
Richard P.
06/06/2016 12:00:00 SA
I really appreciate the knowledge and integrity of Johnny's. Air conditioning went out in the heat wave and Johnny came out within a day and did not do anything that was not necessary. I have been around sales most of my life and have a strong sense when someone plays fair and only does what is necessary, Johnny did not try to sell me something I did not need, rather dealt with the issue and resolved it for us, and educated me in the process. I would not hesitate to use him again.

Derrick S.
Derrick S.
3/15/2016
They were recommended by a friend and I like to support local small businesses so I gave them a chance. I called them at 830am to schedule and get a price for an AC preseason tune-up. He quoted me a very fair starting price and said he could be out at 1030am. Showed up on time, was very friendly and knowledgeable didn't try selling additional services or tell us there was something wrong with the system and it would cost x dollars more to repair, like most AC company try to. Did the work timely at the original quoted price. Rare to find good companies I will definitely use them again in the future. I recommend giving them a chance.

Brittany R.
Brittany R.
12/30/2015
They fixed my heating in a timely manner. Winning.

Cyndee L.
Cyndee L.
04/01/2019 12:00:00 SA
I've had Johnny's number in my phone based on Yelp reviews and called yesterday when my system started blowing hot air.  After speaking for a time about the issues, he helped me troubleshoot and determined that there probably wasn't going to be good news.  In addition, I was out of his area so he couldn't service the unit, but he continued to coach me over the phone.  The only negative is that I'm too far away for him because I'd love to actually deal with Johnny in person.

Ami P.
Ami P.
12/21/2016
This review is only based on customer service. I called johnny for a quote for a new unit for my casita. Unfortunately, they don't do install but he gave me some pointers on what to look out for and some other companies he recommended. He also, called me back after we hung up to give me some more suggestions. I'm amazed at how much time and consideration he gave me even when he knew he couldn't get any of my business.

Sharon G.
Sharon G.
05/02/2019 12:00:00 SA
I spoke to Johnny over the phone.  I had had an air conditioning company come to my house and gotten some information I was not sure about.  I cold called Johnny.  Without even coming to my house or seeing me in person, he answered all my questions.  He gave me a lot of time and was very honest and all without knowing me or being hired by me.  He gave me valuable information, which I have been able to use to our benefit.  I am very appreciative to him for his time and knowledge.  It is very rare to find a professional who will help you for free.  Thank you, Johnny.  We will call you for our air conditioning needs in the future.

Mike G.
Mike G.
3/18/2016
Most honest HVAC guy you'll find.  I'll be using him again for maintenance/repair of my AC unit.  Responded fast, super nice guy, responsive and VERY fair.

Justin G.
Justin G.
1/13/2016
Our heater was blowing cold air so we called Johnny.  He came by as scheduled to find that hat air was blowing out of the unit.  He explained that the unit will do that sometimes to remove built up frost on the outdoor coil.  Johnny charged us nothing for this visit!

Jody S.
Jody S.
11/18/2018
I highly recommend Johnny!  He actually scheduled an appointment (not the usual 2-4 hour window) and arrived promptly at the given time. He was thorough in explaining both the anticipated charges and what he would be checking. The work was completed efficiently and he made sure both heating units were operating correctly before he left.  I felt his charges were very reasonable, especially on such short notice AND on Saturday.

Dennis E.
Dennis E.
03/11/2017 12:00:00 SA
I needed help with the wiring on my nest thermostat and Johnny did what the nest help desk could not.  He walked me though the fix for my wiring issue.  Super nice and helpful, would totally recommend his services.

Donna F.
Donna F.
07/10/2018 12:00:00 SA
Everything about the experience was perfect. We came home around midnight to our AC blowing hot air. I immediately set about looking at options to call on a Sunday after midnight. Johnny's popped up on yelp with impressive reviews and I decided to set my alarm for 6am to call rather than trying in the middle of the night. If I were in AC repair that sounds like a much better time!  Johnny picked up right away and gave me a time frame of 9am. I explained the issue and that my husband said the condenser wasn't working. Johnny gave advice that we could let it blow air but to turn it off outside. About 10 minutes later he called back to say he could be come to me first and would be over in 10 minutes. Sure enough he showed up with a team member found the capacitor wasn't working and had a new part installed and was on his way by 6:50. Cold air abounds and Johnny's info is in the hands of everyone I know.

Rainboe D.
Rainboe D.
9/20/2015
The ONLY reliable person on a Sunday. With no exaggeration, I called every AC repair on yelp within the Phoenix metro area, and no one wants to answer or call us back. Even the companies with 24/7 on their bio. Thanks Johnny! You saved us!

Jon K.
Jon K.
07/08/2015 12:00:00 SA
Service and HONESTY! If you need a repair call them. I know Johnny will take care of ya.

Jessica K.
Jessica K.
7/22/2017
Caution! These people are shady. I had fan problems and asked them to check the freon level. They didn't even look at the fan, just told me I needed freon. I asked them to fix the fan first. They said they had to put freon in first. Initially they said the freon would be around $160/pound for reclaimed freon. When I complained about the price (knowing the price should be between $40-100 max), that's when they said I needed 3.5 lbs. I was not on the roof to verify anything! They wouldn't take a credit card so I had to go to the bank to get cash. By the time I got home, the unit wasn't working. I called them back, wherein they said Oh, you probably need a new fan.
I called a different company. They fixed the fan FIRST, then put in 5.5 pounds of freon! I witnessed this. They had a sensor that showed there is no leak in the coils. There is no evidence of a leak. I'd say I was ripped off by Johnny's.

Carol K.
Carol K.
02/03/2019 12:00:00 SA
Johnny is the BEST ! He is honest, prompt, thorough and knowledgable. I recommend him HIGHLY.

Robert D.
Robert D.
8/24/2015
Johnny came out to the house at 8pm late August to fix the air conditioning unit. They had it fixed in about 15 minutes. Very satisfactory service.

Judy K.
Judy K.
12/13/2018
I just had two units installed at two locations everything was installed as quoted. The workers were pretty much on time and very courteous, they explained what they were doing and timeline for the work to be done. A little messy, but insulation sticks to everything.

Susan H.
Susan H.
06/10/2017 12:00:00 SA
JOHNNY'S is the absolute BEST!  I called them at 8:30 AM and they were at my house by 9:10 AM. I am beyond thrilled with the their customer service, integrity and prices.   As a customer  you want to  feel important and Johnny's  did just that. I felt like they genuinely cared about me as a customer  especially when giving  me some tips  on how to care for my AC. I  not say enough good things about this company!

Max M.
Max M.
8/18/2018
Call these guys up. AC went out on a Saturday with pets in the house and Johnny came by with his partner in about an hour when 5-6 other companies had told me 5+ hours. They checked a few different things and had it fixed within 2 hours. They told me what parts were getting old but didn't try to push replacing everything to make more money. Honest dudes that know exactly what they're doing.

Shaun B.
Shaun B.
7/23/2018
My AC went out on Saturday night in the middle of Summer. I called Johnny Sunday morning at 7:30 AM and he was there by 9:00 AM. They fixed my AC at a reasonable cost, gave great advice for caring for the AC and seemed to care more about fixing the AC than making a profit. You will also get a couple of good laughs during your conversation with Johnny. I cannot recommend these guys enough.

John R.
John R.
07/07/2018 12:00:00 SA
I called Johnny on one of the hottest days of the year when our AC went out.  I called him because of the wonderful reviews that he has received.  He came out in an hour ( ! ) and said that all that was needed was to re-connect an electrical wire.  He only charged us for the service call.  As hot as it was, we would have almost paid anything to get the air back on.  His honesty and professionalism would have earned him 6 stars is they were available.  Wonderful experience.  Can't recommend him higher.

Melanie B.
Melanie B.
06/04/2018 12:00:00 SA
My AC unit stopped working over the weekend and Johnny came out on Sunday, was there when he said he would be there and had it fixed quickly. He was very fair with what he charges and you don't feel like you were taken advantage of. Also gave me some additional tips that will help with cooling my house down better. Will continue to use him for all of my HVAC needs as well as recommend him family and friends.

Marie K.
Marie K.
9/15/2013
Johnny's came to our rescue on a Sunday morning in the heat of the summer. Called him and was at my house assessing the problem with in an hour.  I Highly recommend Johnny and his crew for anything with repairing your ac unit. He does not do installs or sales, but does do honest repair work.

Lee T.
Lee T.
8/13/2017
Johnny and Claude came out on a Sunday morning to fix our AC - which had died the evening before. Within 90 minutes the motor was changed out and we were back in business. Good price and great service!

Justin R.
Justin R.
4/29/2018
This guy was amazing.  Don't expect some slick, well dressed, rip you off AC repair guy.  This is the most down to earth, honest man I've ever met.  I think his pants almost fell off twice during his latter climb.  Lol I should have given him a belt as part of the payment.  But seriously, he could have taken me for anything on my AC, but I walked away with a $60 service charge after he spent 15 minutes on my roof and another 10 in the house and then narrowed it down to low batteries in my thermostat.  Enough juice to light the display, but not enough to trip the AC, he said. Happens all the time. I laughed at that.  Make sure to check you batteries.  But also remember, this is the mechanic who tells you that you don't need something repaired. Would definitely use again.  Thanks Johnny!!

John B.
John B.
04/12/2018 12:00:00 SA
Johnny is fantastic. I called him at 8 am -- he was here by 10 am. He figured out the problem in five minutes and charged only 90 bucks to get the AC going again. He is incredibly proficient and efficient, kind and nice, honest and fair. I will call Johnny whenever I'm having an AC or Heating problem. No need to look anywhere else!! I wish there was a 10 star option!! Thanks Johnny!!

Charlie H.
Charlie H.
7/30/2017
I feel like I'm repeating what others have already said about Johnny's but here goes. They are great! My A/C went out around 9 p.m. It took me a little while to find them on Yelp. I called around 10 at night thinking I would leave a message. NOPE. Johnny answered and was as nice as could be. Within a minute or two he told me what the problem probably was and we set a time for the next morning. He even called me back a few minutes after we first talked to ask me to check if the part was still under warranty. He was willing to lose the repair job if it meant I would save money! Johnny and Johnny were here the next morning on time, found out the problem was a related but much less expensive part and my A/C was back up and running. I've dealt with a lot of repair companies and this was by far the best experience I've had. I wish all companies were like them.

Tara P.
Tara P.
8/30/2015
My AC went out on Friday evening and of course it was over 110. We called all of the big companies but no one would come out on the weekend or they were closed. We have a home warranty but they were no help, they refused to let me call an outside vendor. By mid Saturday we were dying!  I got on craigslist and found Johnny's AC. He was so nice, came out the next morning, had my AC back up and running within 30 min !!!!!  He didn't charge me extra for the weekend and his rates were very reasonable. I absolutely recommend him!    Thanks Johnny !

Lee Y.
Lee Y.
4/23/2015
Johnny and his partner, also Johnny repaired my a/c yesterday. Using old school old fashioned knowledge and expertise, they figured out the problem with systematic logic. They replaced the broken worn out contact device, checked my unit for any leaking of freon and generally made sure everything was alright. Best part of all, the bill was very fair and reasonable. These guys are good! 5stars.

Fit O.
Fit O.
6/21/2017
I am SO impressed with Johnny's Air Conditioning & Heating.  While away on business my son called to say the AC broke and it was 120 degrees. I called around to see which AC company would be able to repair my AC the same day.  In the busy AZ summer season Johnny was able to squeeze me in and within an hour from the initial call Johnny repaired my AC.  Thank you so much Johnny for your professionalism and true efficiency!

ABBY D.
ABBY D.
7/19/2016
Can't help if you're in a two story building or taller?!  Based on the initial phone call, I really wanted to be impressed.  However, after several days waiting for my appointment and being told to shut off my A/C that morning so it could thaw (which was appropriate), I sat in my hot house only to receive a call from the company saying they were at my complex, but don't have a ladder for a two story building.  Ever.  I was dumbfounded and frustrated.  Please ask folks when they book the appointment, so both parties don't waste time!  Or get a taller ladder...

Sheila C.
Sheila C.
10/25/2017
These guys are incredibly honest, on time and reliable.  Their prices are very reasonable and they stand behind their work. I would certainly use them again!

Kate L.
Kate L.
8/20/2017
I called Johnny's air conditioning on a Sunday afternoon and he answered promptly. I explained my problem, my act was blowing warm air. He told me he could come out Monday morning. About an hour later he called and said he could come by that day. Johnny fixed my problem in about an hour. His prices were very reasonable. He is the kind of guy you know has worked hard his whole life and he knows what he is doing. He won't try to upsell or you tell you need something you don't need. I highly recommend you call him first before calling one of the big guys.

Matthew V.
Matthew V.
8/19/2017
Johnny answers the phone when you call and is very polite. He gave me a ballpark quote for what I needed over the phone, sight unseen. He showed up quickly and completed the job just as fast and he honored the ballpark price (which was very competitive with other estimates I had received). He did a good job and then called me after to follow up that I was satisfied. I will definitely call Johnny again the next time I need AC work done.

Adam S.
Adam S.
08/11/2017 12:00:00 SA
These guys are awesome, Johnny and his partner were extremely helpful, honest and straight to the point. You can tell they generally care.

Alyssa S.
Alyssa S.
7/13/2016
It was incredibly hot yesterday and my air went out. Found these fellows on yelp and wanted to give them a try. Today the two Johnny's came and to fix my air conditioning. They tried to save me money by going with the lesser option and offerred to apply the original payment in case I ended up needing a new fan motor. Worked great for a few hours before it went out again. The guys came back out immediately after I called and installed the fan applying the first call totals to the new fan motor. Excellent service and two super nice guys. Fairly priced as well. I am so freaking happy my house that felt like a sauna is starting to come back to life.

Wendy W.
Wendy W.
8/17/2018
Called Johnny at 7am this morning and he was here at 8:30am to see why my ac started blowing heater temp air last night.  He determined it was the fan motor.  He replaced it and it made a horrible noise only audible from the exterior of the home. Inside it sounded fine. He had to leave (without payment) to get to his next appointment and stated he would return.  I was perfectly fine with that. He returned timely and after trouble shooting realized a few old bolts needed to be tightened in the casing the fan motor sat in.  It is such an old unit.  The drain was clogged and they were able to clear that up. They confirmed the Freon was full.  Johnny was diligent in insisting the unit run smoothly and as quietly as possible, in spite of it's age. He explained things to me as he worked. He also cleaned up after he left.  The price seemed on point for the fan motor which I determined with a quick web search.  What a nice, down to earth, honest set of guys.  I offered him a credit card and he frowned. Ha!  He's old school. Have your check book handy.  I will definitely be using Johnny in the future, as well as recommend him to friends and neighbors.

Tim M.
Tim M.
6/14/2015
Johnny and his side kick were awesome to work with. I already had a quote from another AC repair company that wanted to charge me almost $800 for a fan motor and capacitor. I called Johhny for a 2nd opinion. I told him that my fan motor needed to be replaced and instead of just coming to my house to replace the motor, they first tried other more inexpensive options like adjusting the emergency shut off switch and testing the capacitor. In the end the fan motor was faulty and they replaced it for less than $300, about $500 less than the other guys *cough George Brazil cough*. I would recommend these guys to my own mother, so you know they're good.

Matt M.
Matt M.
03/11/2017 12:00:00 SA
Gave Johnny a call based on his wonderful Yelp reviews. He definitely didn't let me down. Was able to come out the next morning, give me a fair price to fix the blower motor in a 25-year-old AC unit. Courteous, responsive, easy to work with. Thanks Johnny!!

Cali M.
Cali M.
08/08/2012 12:00:00 SA
They came out and were very upfront and honest and fixed things as soon as possible.

Adam L.
Adam L.
11/19/2015
Guys arrived right on time, which was about 90 minutes after I contacted them. Were very helpful explaining my HVAC system, which I appreciated as a new home owner. They completed the minor repairs (kinked hose) for a very reasonable price. Don't bother looking for another company!

Josh E.
Josh E.
8/31/2017
Wow, wow, wow. I just cannot speak highly enough of Johnny and his technicians. Last year my AC went out in the middle of summer and the house was 100 degrees. Luckily, (or so I thought) I had American home shield (who is just awful by the way). AHS gave me the run around and told me the soonest they could have someone out for something like 4 days. AWESOME!  Maybe I'll still be alive 4 days from now to let them take a look! There was no way I was waiting. I took to Yelp and found Johnny's who had awesome reviews. I call them and told them I had an emergency. They were at my house WITHIN THE HOUR. 20-30 minutes later they had the problem fixed and my AC was blowing cold again. Great, I thought to myself, is this going to cost me 1 or 2 legs? It ended up being something like $120-$130. Are you kidding me!?! So not only did they come right out, fix the problem immediately, but they were almost the same price as my American Home Shield deductible? Not only that but Johnny even offered to write me up something to give to AHS where I could potentially be reimbursed by AHS. Now, fast forward to today. AC goes out again, I have AHS still. I have a bad compressor which is very expensive. AHS is going to cover it, hooray! I find out from the AC repair company that bc they are replacing the compressor, they have to replace all the freon and OF COURSE AHS doesn't cover freon. No big deal, right? WRONG! It turns out the company is charging me $60 per lb of freon and I need 11.5 lbs!!! I feel like I'm getting ripped off. I called Johnny and he tells me that believe it or not that's actually a good deal and I should definitely take it. He tells me that a lot of other companies charge even more and to definitely take advantage and use them to replace it. Ok cool, at least I know I'm not getting ripped off. The day goes on and I have 2 other people tell me that I probably don't need new freon, that the freon in my system can probably be reused and I can save myself $600+ and that this AHS AC company is just trying to rip me off. Panic mode sets in again bc now I'm thinking I can pay Johnny or some other company $100-$200 to drain and reuse the freon instead of spending $600+ on new freon that I don't need. This other AC company is coming out to do the work in the morning and so I'm panicking. I called Johnny at 8:30 at night. I'll repeat that. I called Johnny at 8:30 at night and asked him if he could help me drain and reuse my freon. He spent 15 minutes of his night, politely going into depth and explaining why I did want to use new freon and why I shouldn't try to reuse the freon I already have. He probably worked a 12 hour day in 108 degree weather and was sitting on his couch eating dinner and he took my call and helped me out even when it wasn't going to benefit him. I really just cannot begin to describe how awesome he is. Johnny is 100% my AC for the rest of my life and I'm referring him to everyone i know. He is the best and if you want an honest, helpful, trustworthy, reasonable AC technician who knows his stuff, Johnny and his techs are your guys! Thanks again Johnny! Your 5 star reviews are legit!!!

Ross W.
Ross W.
08/10/2015 12:00:00 SA
Johnny's was great to work with. My AC failed, called them up on a Sunday morning and they were here before 9AM. It needed a circuit board that they couldn't get till Monday morning, they were back first thing in the morning, installed in minutes and everything was good to go. Very reasonable, high quality servicing and repair, even warrantied the work for a year. Would use again for any HVAC repairs in the future!

John W.
John W.
6/20/2016
i have never left a review in my whole internet existence but today was a one for the books..today is 6/20/2016 the first day of summer and thee hottest day on record. my ac chose the wrong time to quit working..but thanks to the two johnnys i was up and running in no time..these guys are the best they earned their five star rating..if you need competent professionals that will treat you with respect and HONESTY these guys are the best..if you need low cost friendly and helpful hvac specialist in a dire situation call them you will not be disappointed..and to the two johnnys if you can read this thank you from the bottom of my heart may your business be prosperous. best regards john

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