Best Deck & Railing Contractors in Phoenix, AZ

We had been introduced to Ben at All Star Stair Railing through our contractor. We were in the middle of a big renovation and decided we could not live with the ugly pony walls that we had through out the house. Ben texted me right away. Came out to measure the following day. Sent his quote out hours later. Worked out our design and adjustment and we were off and running. He was able to start earlier than projected. They take real pride in craftsmanship and what a pleasure to work with.

We used IMS to add decorative iron gates to the front courtyard of new home. We got a couple of quotes, but IMS was more competitive.  They were completed and installed just as estimated. The finished product is beautiful!  The gates really add elegance and character to the front of our home. Alex was super nice and very professional. We are very impressed with the quality of the gates and their installation. Highly recommend.

If you are looking for the best deck builder in Phoenix, give Isaac a call. He's super friendly, super honest and super reliable. You'll be glad you chose them!

Thank you Mario, Georgina and the whole team at Hernandez Ironworks!! Your willingness to take my design idea and make it real means a lot to us. Thank you for delivering this beautiful gate so fast. We will always think of your great service and quality as we enjoy our new gate. Thanks again to the whole team that made this possible.

Someone on Nextdoor recommend Pool Remodeling Brothers. Based on their recommendation I reached out to Jose for an estimate. They were responsive and got our pool fixed within a week of contacting them. We had some cracks in our pebble in the steps and we couldn't get anyone to call us back or do the job because it wasn't worth their time for what they would make on the job. Because they took on our little job we will be using them for our pool remodel in 2-3 years because our pebble is old and wearing out.

Great work! Just had my pool deck recoated yesterday. Still drying but looks great so far. Thank you Dave!

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

I can't say enough good things about Ray and his guys.  Aztec Decks is the company that you hope to find and work with.  They are there when they say they will be and are very hard workers and talented craftsmen.  We used Aztec Decks to redo our pool cooldecking with travertine, fill in our out dated spa, replace the pool cap tile with travertine veneers and install a new water and fire feature.  Ray understood our vision and had some really good ideas to make it even better.   Glad he made an 'executive decision' on something he knew would look better.  He was right.  Highly recommend!

Josh responded immediately to our request we will meet him next week to look at our project.

Adam was great! He did a really great job on our deck which ended up being a lot more work than anticipated and the weather was uncooperative! He was professional, communicative, and did a good job for a reasonable price.

Jonas did an awesome job of repairing after I had some plumbing work done through the middle of my pool decking.He was priced reasonably and very efficient got the job done in more than a reasonable amount of time I would certainly recommend and use him again.

Simply, the best I've worked with. Brings great attitude and energy, he also considers you as a client foremost.  I couldn't get anyone to work on my exterior door without having to buy a whole new door, because other guys don't have the skill or the willingness to do the actual carpentry work.  Jason is fantastic, it was energizing to me to see a master craftsman at work, I can't rate him highly enough.

This company is great! Not only do they do a wonderful job, they are a joy to work with. Everyone who has seen my new patio are very impressed and we are really happy with our investment.

Matt got our 12' pool, Kool deck, motor, valves and removal of Oleanders done in two weeks. I had 3 other quotes. Matt us the guy to go with! 623-255-2239

Beautiful door.  Don't buy from them if you still want your doorbell to work.  The installer pulled our wires loose somewhere in our home and it's not repairable.
The sales person told me to make sure there was extra wire and they'd put the doorbell aside and it would be okay.  Well, not true.  A call to  the company got me no where.  No compensation for the damage.  They hide behind their disclaimer and won't accept any responsibility.  
Sad that they don't care any more about their customers.  If you are looking for a security door, go somewhere else!  There are lots of other choices.

**UPDATE**  
After filing this review and a complaint  with the BBB, they finally wanted to hear about my problem.  The first person that called offered me a wireless doorbell which wasn't a solution for us as we needed the power source to work for a camera doorbell we were about to have installed.  Then a customer service manger called me.  She knew where I worked (not sure how) and brought my place of employment into the conversation as she lectured me on don't I know how bad reviews hurt a small family-owned business?.  Finally after about 10 minutes of her trying to shame me for writing an honest review of our experience with this company, I told her to wrap up the conversation as she wasn't even going to give me an idea of what they were willing to do to correct this situation until I took down my review and withdrew my complaint with the BBB.  I wasn't willing to do that.  More shaming and no resolution over the course of every conversation and email with them.  Then they told me they'd pay part of the repair but only if I'd remove this review and my BBB complaint.  I still wasn't willing to do that.    So we had 3 electricians look at the doorbell and all 3 stated that the new First Impression door was in the way so they were unable to even give me a good estimate as it depended on what they uncovered under the door.  I contacted First Impressions who continued their attempts to shame me for reviewing them, however they were even unwilling to uninstall the door so we could get the doorbell fixed.  The director of customer service proceeded to tell me just exactly how to fix the doorbell although he is not an electrician and was never at our house. After telling him that if he could fix it that easily, to please do so, they closed the BBB complaint and cited their disclaimer.  
This is the worst lack of customer service I've ever seen and quite frankly shocking.  How many unhappy customers do they shame into taking down bad reviews and complaints?

I found G's Hone Services on Yelp, requested a quote, he got back to me within 20mins of my request & quoted me a fair price. I hired him for the job & he nailed it. Great service, great work, I highly recommend.

My wife and I were hesitant to use First Impression's at first, but we are happy we chose them in the long run. Initially we met with a sales rep in Scottsdale and we were not impressed with the customer service he provided so we chose to go with another company. We then received a call from Paula (Customer Service) who said she would get us another sales rep. We also expressed our concern over the online reviews and she assured us they no longer used those installers. We agreed to meet Thomas (Sales rep) who was enthusiastic and easy to work with. Thomas got us a great deal and we bought the Naples door. We then received a call for the install date. Our concern grew when the install date was changed twice but we were advised it was because the door didn't pass quality inspection. The install day finally came and Thurman (Installer) installed our door. Thurman was awesome! We told him the handle he was installing was wrong and he assured that this would be corrected soon. We received a call from Jennifer (Customer Service) the next day who said there was a miscommunication about the door handle and that she would get it corrected. Two days later the correct door handle was installed. Apparently Thurman went out of his way to pick up the correct handle. Prior to all of this, Jennifer had also gone out of her way to pick up the correct handle. I would like to thank Paula, Thomas, Jennifer and Thurman for a job well done. Thank you First Impressions!!

We just used First Impression to install a security door and custom gate for us. We had used them several years ago for a similar project, so we were a return customer. We are glad we used them again! We just had a door and gate installed for our new house and they did a great job from sales to installation. Adam helped us pick out our door and assured us that the installation issues noted by others had been resolved. We picked out a door, designed a custom gate and supporting fence and placed our order. In a matter of weeks our installation team, Flo and Sylvester, called. They installed our door, fencing and gate, and cleaned up the area once they were done with the job. Everyone involved with our job was professional and experienced. We are more than pleased with the new look. We will be calling them again when we decide to install another door!!

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