Best Businesses in Phoenix, AZ

I'm writing this review on behalf of my parents -

Our AC unit went out and we had another well-known company in the area come out to give us an estimate on fixing what was wrong, which happened to be the compressor. They gave us an astronomical price, so we called Jaycox, whom we had service our unit in the past. We were thankful that Patrick was able to help us over the phone and quoted us a much more reasonable price (less than half of what the other company had quoted us). Shane, the technician who came out to replace our compressor and complete the job, was very knowledgeable and helpful. We were very thankful Jaycox was able to help us and not charge us an arm and a leg for the same exact part and labor/installation. We highly recommend them to anyone needing AC/Heating services.

When my AC stopped working I contacted Jorge Flores to evaluate the problem of my 20 year old system. Fearing the worst, I knew it wasn't going to be pretty. Jorge was very honest and thorough and after going over my options I decided to get a new unit. We couldn't be happier with our decision. We got an excellent new Train unit and couldn't be happier. We were extremely pleased with the service that was provided to us by Jorge Flores and his crew. Extremely knowledgeable and professional service is what you get when you contact Jorge. Jorge and his crew were on time and followed covid guidelines. We were very impressed at how quick Jorge and his technicians came and changed our our entire system. Great companies that are dependable and honest are hard to find these days. Thank you Jorge for your awesome service and my entire family will be using you again in the future for all our AC needs.

Sold our house, and the buyers inspection revealed a couple of issues we didn't know about. A/C drip pan in the attic rusty, and drain line possibly plugged.
Since I had such a good experience with this company a couple of years ago, gave them a call.
Efficiently scheduled appointment. Technician showed up on time. Thoroughly professional gent fixed the problems for the price I was originally quoted. I highly recommend this Company. Their standards and behavior have been exceptional!

Robert did an awesome job for a reasonable price. Good attitude, worked super hard, got it done in a timely fashion. Will definitely be using him again for anything we need hvac related. Recommend him highly. He replaced our air handler and condenser and relocated it all in one day.

Very helpful and honest company. They were able to complete the requested work very quickly. I would definitely use them again.

Their technicians serviced my 25+ year old AC unit and repaired some leaky ductwork.  They showed up on time and kept me informed at every phase of the work.  Increased the functionability of my older unit and it was able to keep up with the record heat we are experiencing. Great job!

One word sums it up...CROOKS!

Ten years ago I removed the swamp cooler and had Hobaica replace it with an a/c unit. They were not the cheapest but seemed to be the most honest. Years of great customer service, then things became a nightmare quickly. I had issues with the a/c unit just shutting off and not turning back on. They blamed it on me due to installing Nest which btw was done by a professional. Ok no problem. I took Nest off and replaced it with the thermostat which was on previously. Still a/c shut off. Again they came out with a senior tech and the manager. Come to find out, it was not my fault but a technician had wired the unit improperly during a visit several months before when I had a capacitor replaced. Do you think they reimbursed me any of those charges for having a tech come out to diagnose. Nope! Two of the trips were an after hours charge so def more expensive. Sadly I let it slide and didn't pursue reimbursement. So I had them come out as I normally do for the annual service. Come to my surprise I needed the exact same part, the Capitator that was just put on 8 months prior. I told the technician to have the supervisor call me to discuss. Something didn't feel right. I told the tech I'm happy to pay for the appointment only after talking to his supervisor. Surprisingly a week later there was no call so I called and left a message for a supervisor to call me back. Another week went by and I called and left a message on their VM. Still no call back! Several weeks later I get my credit card statement and there was the a charge for service! As you could imagine I was in total disbelief.  I hadn't given anyone my credit card info. Looking through my prior receipts from them, they actually used my credit card info I had used to pay for a service earlier that year. Again, I called and asked to speak with a supervisor. ANOTHER week went by and of course no call. So, I put in a dispute with the credit card company as an unauthorized charge. Well, that got Hobaica's attention and less than a week later I got an EMAIL stating they had a charge back. And I politely replied and says yes it's true and please have a supervisor call me.  Of course no call but I did get an email from a supervisor who had the audacity to ask me what the problem was that, in fact, I should pay since I received a service. I was dumbfounded! I told him no one had permission to run a prior card that WAS NOT on file which was pulled and used from a transaction a year prior, I went on to say I've been waiting for a call back now for weeks. He replied and stated there was no record of me ever contacting them. Lies! I addressed the issue of the repeated charges which were not my fault but also during this last visit I was told the same part needed replacing. I got a reply back from the supervisor stating it was another similar part that needed replacing. Ok I'm not that dumb so I hired a different a/c company to come out. NO SURPRISE, the part that they said needed replacing was nothing but a sham! A way to extort more money out of me. This a/c company said, they could tell one was replaced but by all means nothing else needed replacing. As a matter of fact, the tech stated it didn't appear anyone flushed out the drain and it as so clogged he spent more time than necessary to unclog it, he went on to say it hadn't been done in a long time. He shared picks with me of the build up  along with filth and dirt that a simple hose should've washed out within the unit. This tech said, if you had someone come out annually to do a tune up it shouldn't be this filthy. Anyway, that's the long story of it how Hobaica is nothing but a sham. I'm now filing a claim with the BBB.

My parents purchased a home and needed a new unit and new ductwork. LRG did a fantastic job. The pricing was fair and the work was completed fairly quickly. Very professional. LRG is the way to go!

I highly recommended comfort experts! They were able to come out on the same day and quickly diagnosed and fixed our issue. The price was very reasonable and they were willing to answer questions and give us information. They also gave us a call ahead to let us know when they would arrive and they were right on time!

I am so happy and very satisfied with the service of Jake C. and his brother Finley of Transcend Air heating and cooling.
He came in a same day I called him,
he's very knowledgeable and told me about the cause of the issue and what to do and don't.
I will definitely recommend him and transcend to family and friends. I appreciate you Jake C.

Please give them a call.

They were quick in diagnosing and finding a solution for our vent issue. At first I was hesitant because the vent they used to replace my old vent looks the same, but they assured me that the change will make a difference in the room temp. Sure enough, within a few hours the room was at least 5 degrees cooler than before. Thank you!

This sounds like more disinformation for sure. I believed that I was taken and I did diligent research to determine the facts before I even considered writing a review like this. I was never told what size my original unit was, that is the question that was asked and never answered. Never were the words load test even mentioned to me, it was more like a big secret as to what size my unit was and I still don't know. My neighbors unit has nothing to do with mine at all so why would you assume anything about size from that, so you can drop that double talk. If you did your due diligence and answered my questions I would have been a more informed consumer. I know that the facts were deliberately withheld from me to help your Professional sell me a larger unit. I was sold a larger unit then I originally had. The unit could have been a little undersized for the house but not by much. Nice try though I'm sure your double talk will work on most people. If that salesman still works for you then you have a decision to make. He is a trained killer bent on the up-sell based on wrong information, withheld         information, deception and lies. I stand firm on all of the information included in my original review as well as this one.

Had some opportunities with another A/C contractor, so I returned to yelp to find another. They were very professional, organized, reasonably priced, responsive, and catered to my specific needs. I will use them again.

We had Day and Night install 2 new units on our house in May 2013.  We had problems with one of the units from day one and they told us they would take care of the problem.  This went on for a couple of months, they even had the Amana Rep out.  After replacing a couple of parts, they decided to replace the unit. Day and Night made the decision to replace it with a bigger unit at NO COST to us. They went above and beyond to help us and to make sure we were happy. Everyone they sent out was very professional and cleaned everything up when they were finished.  Great company to work with and would highly recommend them.

Both of our AC units were on their last leg, house is about 20yrs old. I got quotes from 5 different companies, many of which were much larger, lots of the larger ones sent out dedicated sales people which was kind of a red flag for me that they need to charge higher prices for all of their extra employees. I'm really glad that I found DeModica Air, Jon Jon came out the day after I called him, explained all of my options, including patching my existing units which he said he could get them to last probably another 3 years. But he recommended replacement and we are glad we went with his recommendation. He had both units replaced, along with the air handlers in just 2 days. I highly recommend giving them a shot, at least invite them to give you a quote.

So I purchased a mini split to go in my garage.  I called Stay Cool the owner Garrett was prompt in calling me back and gave me a great price to install it.  He was here yesterday.  Garrett installed the unit in about 3 hours.  Great to have a cool garage for my home workout. Would definitely recommend Stay Cool for any need.

Last month our a/c stopped working. We filed a claim with our home warranty company on a Saturday and I was so worried that we were going to be without a/c for several days. Being August, 8 months pregnant, and also having a 1 year old I was very concerned! My husband left a message on Sunday, and someone contacted him back letting him know they would be out early Monday. The communication was great and the tech who came had the part we needed on hand and fixed it right away. I was so thankful! Great customer service and no further problems, couldn't ask for better!

I have a fairly new home, built less than 2 years ago, and my tankless water heater went out a few weeks ago. The company charged me for a part I didn't need that was still under warranty. It took two weeks for them to finally fix it and all it needed was an electronic master reset.

I reached out to ask about why they charged me for a part I didn't need and they said due to all the time they spent here and on the phone with tech support.

Here's the issue I hope you correct going forward so it doesn't impact future customers:

1) Your technician didn't spend more than 5 minutes here the first time. He didn't troubleshoot anything. I told him the code and what I looked up online that led me to calling you. He said yup that's it. Then he left.

2) Had he troubleshot the issue it could've been resolved that day and we wouldn't have been without hot water for two weeks. Also, this would've prevented the ordering of a part that was unnecessary.

3) The second technician said he's not a plumber, rather he's an HVAC guy. I think having the properly trained technician would have sped up the job, reducing time wasted on troubleshooting a master reset.

I am giving 2 stars instead of 1 because  I am thankful the last technician that came out was honest and was able to resolve it and get the water heater working.

EDIT - Tech came out  - Aaron - the Tech was EXCELLENT - quick and honest repair and reasonable price.
Bumped to 3 stars because of the professionalism / speed of the tech.

Management needs some review, tech's are solid.

_____

Precision Air and Heating - HORRIBLE SERVICE!

Have had a call in since Sunday (5 days ago) and they company gave us a 5-9 block for yesterday.
Around 5 yesterday they called to say it would be closer to 9.
9 comes and goes, no call and no ones shows up, so around 10pm we call and they have to page the on call guy (they only have 1 guy working at night) and he gets back to us around 10:30 saying he's still on a job for another few hours in Scottsdale (we are in Avondale!), so he could show up around 1am (maybe) told them this was not acceptable and he says he would call the office to have someone out in the morning.
We hear nothing from the office when they open, so when we call to ask on status they tell us there are NO OPEN SPOTS for us today since we declined service yesterday... apparently them overbooking and not making the 5-9 was my fault, basically we should have just accepted the 1am time frame that was so reasonable from the companies perspective (we have young children who are asleep so someone banging around in the attic from 1-3 am is not going to work when the time promised was 5-9pm).
Asked the manager to make us a priority today and she said that they will NOT do that and they can try and send someone but cant give a time and it might be yesterday all over again and the tech might show up after 9pm. ... WOW.
Mind you, the unit we have on our home is one from Precision Air that we bought new VERY recently and is still under warranty.
But I'm not a priority as a customer. Overbooking (ala UNITED AIRLINES) and missing appointments doesn't make a customer a priority, previous purchases from this company won't make you a priority, having the company hold you hostage for a week not also doesn't make you a priority.
What I've learned, this company, just doesn't care about you.

---Update---

Precision Air and Heating ... what a joke.

Now I'm being told that the owner is too busy to speak with me, after being assured he would be able to call me today by management to resolve this issue...  but she was able to relay a message from him
That they felt they did their best to get someone out to me yesterday.
NO ONE SHOWED UP AT THE TIME PROMISED, they missed a four hour window.
The vents have been blowing warm air since Sunday when we called and this company has done their best w/ a 4 day wait and then blowing off my scheduled appt time.
I would love to see what not their best is if this is the best they can offer.
Also, they MIGHT have someone out to me today by 3pm.
I won't hold my breathe.

But she offered to allow me to use another company if i prefer - proof they don't care about my business.

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