Best Businesses in Phoenix, AZ

Zeke from Cactus CleanPro is the best in the business. He takes care of his customers and always does an excellant job. He's the kind of business you can trust to clean your carpets correctly. I recommend him and Cactus CleanPro to all of my friends and family.

I have been very happy to work with Casey at Dry Now Services. The nicest part is that you are working directly with the owner every step of the way.

Fantabulous service by Allen and his crew.  Workmanship and attention to every detail was a cut above and the finished product was second to none. Referred by Scottsdale Air, my HVAC co., they did not disappoint.  I will let my friends and family know what this first class service crew did for me and I will surely call them back next time for another thorough cleaning.

You rock!!! ALLEN...
Thank you for taking care of me and my family!

I came home to a hot water leak and didn't know who to call.  Looked up hot water heater leak and Arizona Restoration Specialist came up.  Called Doug and him and his son were here within 30 minutes.  I cannot emphasis how amazing his entire family has been thru this process.  Not only were they here on time and ready to go they were clean, fast and trustworthy.  They had the plumber and the construction guys ready to go and I didn't have to worry about a thing.  Being a single woman you don't know who to trust and who you can rely on and they are the BEST!  Thank you so much for putting my house back together!

Thank you BOR Best Option Restoration!!!  they did mold remediation at my house and were awesome!  great communication, right on time, super thorough and when they found the problem was not nearly as bad as first thought - they lowered the estimate SUBSTANTIALLY and did a beautiful clean up job!   Thank you family Allen!

I noticed my favorite general contractor wasn't on Yelp but thought that everybody should know how great they are. Good contractors are super hard to find, and perhaps I'll save someone else the trouble of weeding out the awful ones since once you've got this team, you won't want anyone else touching your house.

So, Greg and his team have done a lot of work on our properties, including on a 100-year-old foreclosure. They've done the works: tiling, electrical work (updating fixtures, re-wiring, adding new plates), plumbing (new toilets, faucets, running new piping, fixing leaks), to interior stuff (painting, fixing cracks), exteriors (stucco, drywall, new ventilation) and landscaping (irrigation, pruning, gravelwork and trimming). I had a huge list of stuff that needed to be done and they knocked each line item out of the park. I'd trust them with any project, hands down.

The rates are totally reasonable. We've done it both ways where we pay a fixed sum per project, and we've also paid by the hour. They get things done in a fair amount of time, and they always show up when they say they will.

What I also greatly appreciate is Greg's willingness to give us honest, great advice about the state of the home. For example, we asked him if the foundation needed improvement, and he said no... even though we would have been willing to pay thousands to him if he said yes, and we'd have been nine the wiser. There are several examples like this that really show the team's character and integrity. They've also been great about re-doing something that turned out not as I'd hoped (aesthetically,  to quality-wise), like re-painting a bathroom. Oh, and he gave me a copy of a lease that has been super useful!

All Property Solutions is amazing. I wouldn't think of using anyone else.

The Drywall Guy remodeled an outdated built-in for me yesterday, they did the demo, framing, installed new drywall, and a few repairs. I'm very impressed with their work, perfect and beyond my exception. They are also very fairly priced. I highly recommend them.

Phoenix Trim-A-Tree provided excellent customer service with ease of scheduling, a knowledgeable staff and quality work! Thank you to Carlos and his crew for
working so efficiently to remove three large trees from our property.

Joe, the owner, has restored my faith in humanity.  I asked for an estimate to haul away an old tube TV, a broken recliner and some pieces of an old entertainment center.  He came over and told me that it was so small of a load that it would be too expensive for me.  He then offered to come over with his son and move the stuff to the curb so that the Peoria bulk pickup would take it all.  He and his son refused to take any money, try as I might to give them some. He is an amazing man and I would not hesitate to hire him for any sort of job that I might have.

We had a dishwasher leak at a rental property in Flagstaff and called ServPro of Yavapai County for the water remediation but was communicating with the ServPro of Northwest Phoenix/Anthem since they were setting up the appointments. There were no tenants at the time and  live in Phoenix, two hours away. After completion I drove up to see the work and was surprised to see the toe kick boards missing at the bottom of the cabinets. They scheduled another appointment to have this repaired the following week. After taking off work and driving up again, I received a phone call at the time the project manager was supposed to meet me, saying he had an emergency and could not make it. We rescheduled for the following week and I again took off work to make the trip. After driving 2 hours to meet him, I received a call from the office to say he was canceling again due to another emergency. We rescheduled for the 3rd time but later the office called to say the job is too small so they did not want to do it. Wish I'd known this before making two trips up there just to be stood up! Needless to say, I do not recommend ServPro.

Danny is who the word professional is meant to describe. He reached out to confirm appointment and arrived right on time. He was very careful with my newly painted walls and baseboards by adding a rubber buffer so his hoses wouldn't damage anything. He also laid down covers on top of my flooring to help keep the area clean. As for the work - he was very thorough and paid attention to detail. The furniture came out like new. The fragrance he uses is not overpowering at all although he does ask if you would like it used or not since everyone has a personal preference. He even asked me to look over everything before he packed up in case I wanted anything touched up. He cleaned a sectional and two mattresses and I will not hesitate to call Danny and recommend him to my friends. This is a great company to choose for your carpet, furniture or mattress cleaning.

After my original post we had Justin check into it and did find that a mistake was made and they took care of it. No instead of the original bill for the $1,196.46 they corrected it to be $677.56 much closer to the amount I guess it would be.  So thank you to Justin for the correction I really appreciate it.

This company violated several best practices: (1.) They did the testing and provided the quote for the cleanup. The testing and quote should be done by independent companies. This being the first time I dealt with a remediation/abatement, I wasn't aware of this and they took advantage of my lack of knowledge.  (2.) The documentation of the sampling was non-existent. They said they took several samples and when my second testing company reviewed the house, they found no indications of any sampling. When I inquired about the sampling locations, the EES rep (Chris) said he found the material on the ground and didn't actually take it from the listed location. (3.) The other testing companies independently agreed that the lab used by EES falsified the results.

Bruce is extremely knowledgeable and responsive, however, that doesn't mean much when the company is using scare tactics to inflate the scope of the project beyond what's truly needed. They might do a good job cleaning up a site but don't make the same mistake I did. Have the sampling done by a 3rd party.

They told me they were going to restore the damaged of a hole in the ceiling caused by a leak in the AC System.  Turns out that cleaned out the mess and turned some fans on, and then just left the job. They left the gaping hole in the ceiling.  And charged the insurance company  $xxxx. They told me I had to find another company to fix the hole in the ceiling.  I asked what sort of restoration is that?  If you need a restoration company to repair your damaged facility...find another company.

Hercules Contractor - Warning DO NOT use this contractor!
1. 2020 Laundry Room Remodel with Hercules - Oct 28, 2020 to Dec 1, 2020. Further work had to be done to complete remodel because homeowner no longer wanted to continue with Hercules Contractor.
2. Hercules Estimate exceeded final price by $8000.00 plus. Materials listed in price included purchased materials but returns that Hercules laborers took back were never credited on final invoice. Hercules added 15% upcharge for materials. Errors resulted in additional two weeks of labor charges that Hercules owner said he would not charge for since it was their errors but the labor hours were added anyway to final price. The Hercules invoice was the most unprofessional that I have ever seen.
3. Rework, project lead errors, miscommunication between all management & labors, labors unskilled, subcontractors unskilled. Lead manager of project totally unqualified.
4. One day notice they arrived to do demo. No drawings or plans for laundry room remodel even after walls demo'd and hot water heater removed. Space was totally open however lead project manager measured space available wrong. Homeowner provided rough drawings & plans and revised work as demo continued for walls, concrete for plumbing & new sink, dryer venting & electrical. Homeowner looked for advice and guidance by contractor but management only directed labors to make changes based on homeowner ideas despite lack of space in the area to complete.
5. Hercules plumber rerouting plumbing after digging out concrete advised homeowner to cut off existing access to hot/cold water at old sink/drain plumbing based on licensed plumbing guidelines but his evaluation and estimates were wrong. Resulting in no access to plumbing of hot/cold water and drainage from old system once concrete poured limiting new plumbing design.
6. Hercules never secured a written contract with the plumbing subcontractors for Navien tankless hot water heater. Original plumbing subcontractor quit. Original plumber installed Tankless Hotwater heater improperly (resulted in delay of new tankless hot water heater installation and work could not proceed until completed). Navien Sales Rep was called at least 4 times to diagnose possible installation errors, however, he admitted he was not a plumbing installer.
7. Hercules brought in another plumbing contractor to complete installation. They were called many times by Lead Project Manager to come out to homeowner's house to make changes to Navien tankless hotwater heater & system however, Lead PM knew nothing about plumbing and was directing this plumbing contractor to make changes, such as, drainage that was never properly connected or replumb connections and dipswitch changes.
8. Completed drywall was torn down at many locations for rework, new plumbing for new sink was changed many times. Sink that Lead Project Manager said would fit in corner space could not fit. Walls again had to be torn down and reopened that took space from garage to fit a new sink. Hercules Owner said he would pay for it, however, he added all labor changes to final bill. Owner directed laborer to use 2x6 to frame new space taken from the garage for the new sink. 2x6 used approx. 1  1/2 more inches of space that was desperately need for  a sink to fit. Only one small bar sink size was able to fit in the space now and cost approx. $300.
9. On 1/8/21, homeowner hired Mark One Plumbing, Navien Service Specialist:   one of several Specialists listed on Navien website - to check that Navien Tankless Waterheater was installed correctly. This is what Mark One plumbing stated:
a. NaviCirc recycle valve was installed by Hercules - MarkOne plumbing stated internal Waterheater setting and Dipswitches were not set as required in the installation and operating instructions manual. Mark One made the necessary adjustments.
b. Exhaust aluminum and pvc pipe coming off the unit was not angled properly and excess moisture and steam would have accumulated in it; causing the moisture to go back into the unit and require the motor to work harder and eventually destroy the motor.

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