Description
We specialize in the repair, maintenance or complete replacement of your homes air conditioning & heating system we also give you free LIFETIME Warranty on all parts we install !
HISTORY
Established in 2008.
Arizona Air Experts has been a pillar of honest and quality work in the Phoenix area for over 8 years, specializing in Residential, Commercial HVAC and Plumbing Services. Here at Arizona Air Experts & Plumbing Services, we consider our customers to be like family and make a point to treat everyone with the highest level of respect and importance. We run our business based on the principles of hard work and honesty. Our Technicians, who are NOT Commission based, won't quit until the problem is fixed or a solution is agreed upon and you will never be surprised with hidden fees. We are always up front about cost and won't perform a repair or installation until you have been presented with every option and give approval on the course of action. Our fully staffed team of skilled technicians offer quality and dependable HVAC & Plumbin
ABOUT BUSINESS OWNER
The Owners of Arizona Air Experts & Plumbing Services, Marija, Darrin and Randy have a combined experience of 57 years in the
Residential & Commercial HVAC Field. Our Plumbing Division has 34 years experience.
SERVICES
A/C Repair, Commercial Services, Heater Repair, Ductless A/C Services, Electric Furnace Repair, Gas Furnace Installation, Heater Installation, Residential Services, A/C Installation, Air Duct Repair, Air Duct Installation, Electric Furnace Installation, Flame Sensor Repair, Gas Furnace Repair, System Maintenance, Thermostat Repair, ,
Reviews
Amazing service!!
Got home to find my AC wasn't working, made a quick call and just a few hours later Mr Maneth was here to get us back up and running! Probably the most friendly technician I have ever worked with. He stayed until after 9:15pm just to be sure my family and I could be comfortable tonight.
I can't speak high enough of the service we received, without hesitation I would recommend them to anyone!
This business does not want to communicate via Yelp. It wasn't a good fit I guess? Contacted this business for an HVAC service quote at my remodel. In the screenshot you can see I replied with the requested information and a wide open schedule.
Our air conditioning unit went out this summer, so we needed a brand new unit. After getting several quotes we chose to go with Arizona Air Experts, and we are glad we did. We spent lots of time researching air conditioning units and installers, and we feel we ended up with a great product for our needs, and also at a really great price. Some other companies came and some sounded great and offered some white glove touches, but Arizona Air Experts also included pretty much all of the same things, but the cost for a great quality product (American Standard) was significantly less expensive. We ended up replacing two units because the cost was reasonable for both. Very happy with the service and care of the installers. Start to finish, it was a great experience.
I called several places when our AC stopped working at 8pm on a hot Phoenix June night. No one answered or called me back except Arizona Air Experts, they came out that next morning and fixed our unit in under 30minutes and at a reasonable price. Highly recommend!
What a great experience. Darrin and his crew did a fantastic job. They could have replaced what we had, the way it already was and been done. But Instead, they reconfigured duct work and the furnaces for us to get maximum air flow. We couldn't believe the difference.
This company is extremely professional and goes above and beyond. It was a great customer experience.
Paul L.
09/11/2021 12:00:00 SA
Based on other Yelp reviews, we called Arizona Air Experts when our A/C unit was not performing well. We were impressed with the response time and professionalism of their team. We needed a new unit to replace the 19 year old unit we had. They promised a date and time for the new unit and were there as scheduled to install the new unit. We join the other Yelp reviewers in recommending Arizona Air Experts.
Brett K.
06/05/2020 12:00:00 SA
This company is top notch. I'm also in a customer service business so have very high expectations. Randy and his crew were extremely professional, honest, did a great job, cleaned up perfectly and were priced extremely reasonably. My neighbor recommended them and I couldn't be happier to have this crew swap out 2 complete units for me. Thanks so much to the entire team!
I live in Fl has a rental in Surprise AZ. The property needs an AC replacement. I found great reviews for Az Air expert so I gave them a chance and it was a great experience. I got everything done the next day. Thank you Maria and the AC Tech Randy for making the process painless. And most of all the price was very fair.
Thank you
They were very reaposive and gave us info to help get the blower replaced. Maria was awesome, kind and good follow up. Thank you your old school customer service.
Triix N.
05/03/2017 12:00:00 SA
The technician Randy showed up to my home in less than an hour and it was a simple fix due to a wiring malfunction. He didnt try and up sell, he was in and out in less than 30 mins. Very satisfied and will defiantly use Arizona Experts in the future.
A+ service
When I called this morning at 6am, the man on the phone was very nice. I explained that I have 3 dogs, so I had to be home and safe. He told me to turn off my air conditioner and someone would be out by 9.
At 8:30am, I got a phone call from one of the rudest people I can remember speaking to. He asked if I had called other places. I said, 'No, I didn't know that I was supposed to.' At that point he got so argumentative with me, and every question he asked he got angrier at my responses. I cancelled the service. No way would I recommend that repairman. Based on the initial phone call, other repair people might be great, so I'm giving it a middle rating, in an attempt at fairness.
Jeff L.
10/06/2018 12:00:00 SA
Great company. I called them on a Friday at 1:30 PM and the were able to get to my house at 6:30 PM. The blower motor on my second floor AC was out. They needed to get the part and were at my house by 11:00 on Saturday. Everything working great by 12:00. Great price, response, and service. Will definitely continue to do business with Arizona Air Experts. Thanks Jeff Lundy
DK T.
07/02/2017 12:00:00 SA
If there were more stars to give this company would have each one! From the star of contacting them till the end of the service, Arizona Air Experts were excellent! The lady who helped me get an appointment the same day was sweet and has great customer service and great communication, she called every step of the way. Darrin was our technician and he was AWESOME. Very honest, friendly and helpful. He showed us every step of the way of what he was doing and how to help the performance of our AC unit. He was also very patient with us as we had to go through our home warranty for authorization for our reimbursement process. Great company and I will most definitely be using them for our maintenance on our AC and any plumbing service! Thank you so much, your company made our day!
Barb M.
06/06/2016 12:00:00 SA
I met Caleb several years ago when I rented a house in surprise and he did all the spring checks on my unit.
When I bought my home in 2012 I trusted him so much I had him come to check my AC for me. I use Caleb every year for my spring check ups and any other work that needs to get done that is not covered under my home warranty.
Recently my air went out and he had two portable units he let me borrow them while I waited for the warranty department to get back with me.
Caleb and Misty have always been professional, on time and gone above and beyond for me .
I highly recommend AZ Air experts. If I did not have a warranty I would use them 100% for everything. I will NOT use anyone else.
Gina J.
07/08/2019 12:00:00 SA
These guys were awesome! I originally called another company just to service the a/c and he was a no show so I forgot to call another company and today my air stopped working. I called Arizona Air Experts and they came out and fixed my air. They discovered there was a short that caused my thermostat to break. They fixed the short and replaced my thermostat and didn't charge and arm and a leg. I will only be using them in the future.
I can't say enough good things about my recent experience with AZ air experts. We had been told by a previous air co. that we needed over $1500 -$3,000 worth of work done, but air experts came in and fixed the problem for $330. They were extremely knowledgeable and trustworthy. They took the time to troubleshoot the problem and explain all of it in detail. It is so refreshing to find a company that is honest and straightforward. I will recommend them to anyone that needs a recommendation for their A/C!! Thank you!!! Thank you!!!
Cannot give this local company enough compliments for its gold standards in customer service! They will go above and beyond for the customer. I have a rental property which needed an AC replacement, and needed prompt and reliable service. The tenant was not the most hospitable, but Randy, one of the co-owners of the company, was extremely professional in inspecting the property and getting back to me with his recommendations. Their pricing is extremely fair, but the communication and trustworthiness with their customers is what will always bring back repeat clients! So many businesses could learn from them! Thank you Randy, Darrin, and Marija for your excellence!
Adam G.
10/10/2013 12:00:00 SA
Caleb is simply the best in the business. He was extremely prompt and professional. He gave my full A/C and heating system a look over. His inspection lasted about an hour. He then gave me a full list of things that needed to be done, in order of precedence. He told me honestly what should be addressed and what could wait.
He is extremely cautions to work cleanly. When he brought in a ladder to access the attic, he laid down a rug so his ladder wouldn't touch our floors. When he came in to give us the bill, he took his shoes off.
I would highly recommend Arizona Air Experts to anyone. All said and done, and inspection plus cleaning only costed $90.
Kurt A.
06/10/2016 12:00:00 SA
It's very refreshing to met a honest AC repair company. I have used other AC companies in the past due to free or extremely cheap AC system inspection the repairman always turn into salesman. Celeb was straightforward and found part that was starting to weaken but did not pressure to replace it.
I would recommend this company to everyone! Caleb and Misty are awesome :-) Misty always called and kept me in the loop about our services and Caleb was always polite and very knowledgeable. Great family business! We had to wait for our new unit to be ordered and delivered but Caleb was nice enough to go back to his shop to see if he had portable ac units to make my family comfortable. Thank you thank you!
We had other companies come out and look at our AC unit because it had stopped working. We were told by 3 different companies we had a bad unit, and a leak in our system because we were missing about 10 pounds of coolant. All three companies recommended replacing the AC unit, which would have cost about $8000 to get our AC working again.
Upon a referral from a friend, we called Arizona Air Experts. Caleb came out and spent almost 2 hours investigating the issue. We had a value that was creating a blockage, so our system wasn't working correctly.
Caleb came by the next night after 6pm and stayed until he replaced the bad part in our system, and added the coolant that was needed.
He could have tried to up sell us like the 3 other companies with saying we needed 10 pounds of coolant, at $150 a pound. He could have said we needed a whole new AC unit, which would have cost thousands of dollars, just like the other 3 companies said.
He didn't. He simply was honest, found the root cause of our issue and fixed it. The whole job was about 15% of what the 3 other companies wanted to charge.
It was great working with someone who really takes pride in their work, is knowledgable and honest. I won't call any other AC company again, and will refer anyone and everyone I know to Arizona Air Experts!
Eric M.
10/03/2012 12:00:00 SA
Very fast, on time very positive attitude. Best of all fixed my problem. Thanks Caleb
Christopher M.
04/12/2016 12:00:00 SA
Called and scheduled Caleb, the owner, to stop by for a check up before summer. Caleb is the owner if his own company so he does not work on commission. He is not trying to make a commissions and up-sell his customer. He wants the best so 'we' continue to call him back. I've had a quote from another reputable company and he completely invalidated the quote and when he looked further, advised that the parts are all fine and accomplished a minor fix that was much lower than the quote. Overall you can tell Caleb is a genuine good guy running a good company trying to provide exceptional professional service to his customers.
Ok, I just purchased a home, shortly after my AC united pooped out. I had called 3 other people and then called Arizona Air Experts. I spoke to Misty in the office she was super warm and professional she scheduled my appointment for Caleb to come out. As soon as I spoke to him I knew they were the company I wanted to replace my old unit. Misty would always keep me posted on when and what was going on. She is on it and lets you know whats going on before you have time to even realize. When I met Caleb the owner, I knew he was confident and knowledgeable and just knew what was up. I hired him to replace my unit. Him and his crew were great. Even his crew was warm and professional I loved them. After they got the job done, Caleb explained things to me about my new unit and told me if I had any questions or concerns to call them. I know for a fact I picked the right people to do this job and to do business with. How often can you say that? So, if you want a company with integrity and professionalism that is unparalleled, look no further, these are the people. I am telling my neighbors about them and anyone else asking or looking for AC/Heating company. They are a phenomenal company!!!!!!!!!!!
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