Ideal Air Conditioning and Insulation

Ideal Air is highly professional and they go above and beyond to ensure the homeowner's issues are addressed. Our insulation was lacking and improperly installed. Brandon provides a thorough estimate not only addressing our concerns but always detailing other issues. Other companies only wanted to blow insulation when we had other issues. Jordan performed the work in a timely, efficient and professional manner. They also give discounts to military and cash paying customers. Best experience working with an HVAC company ever.

My house is 75 years old and poorly insulated, which means I am hot all summer long and cold all winter. The worst room is our master bedroom, which is where we spend 1/3 of our time! Our main AC unit is 5 years old and the ductwork has been adjusted to improve airflow throughout the home. We've installed new windows and added as much insulation as our attic will hold, but it's impossible to compensate for poor construction. After 3 years in the house, we were fed up and ready to do something to make our master bedroom more comfortable. Enter Ideal Air, my new favorite company.

I realized that our best option to cool down our master bedroom was to install a ductless mini split AC unit so I reached out to a couple companies for quotes. Out of the four quotes I received, Ideal Air provided the best option. They weren't the cheapest, but the quote they gave was incredibly thorough, the salesman Wes was patient with my questions, and the zero-interest financing option was an added bonus! We decided to go with a mid-range Mitsubishi unit. Once we decided to move forward, our install was scheduled within 48 hours - awesome!

We were so impressed with the work done by our installers Cristian and Brandon. The two of them were on-site for over 9 hours completing the job. They kept the interior workspace clean, covering all our furniture and carpets with plastic. The exterior patio was swept when all work was complete, and they took all their trash with them. Cristian and Brandon were super professional and friendly (even when my dogs were barking non-stop at them!!), and they made the whole install experience easy and pleasant.

It's been 5 days since our mini split AC unit was installed and I couldn't be happier. Our master bedroom is so cold now - such a treat compared to how it was before! I'm thrilled that we will be cool and comfortable all summer, and I'm looking forward to staying warm this winter! Thanks Ideal Air!! Thank you Wes, Cristian and Brandon!!

After having scheduled a service appointment for a number of days, a representative contacted me by text and phone and wanted to reschedule the service appointment because of an unexpected heat wave and extreme demand. This is a total lack of respect for commitment to customers. In the end I had to cancel my appointment with this company.

We are so incredibly happy with our experience with Ideal. We renovated our 1954 ranch style block home about 1.5 years ago, which included adding all new ducting and new AC unit. Ideal did not do that work, our general contractor did. We noticed when we moved back in that the AC was VERY loud. Well, then we didn't use it from November - April and forgot about the noise. We turned on our AC again for this summer and were blown away by how loud it was. We had to turn on captions on the TV because it was so loud and it was really affecting our quality of life. I couldn't even hear my husband talking if he was 6 ft from me. We decided to call Ideal to come take a look.

They were very quick to send a tech out who pretty quickly diagnosed our issue as a high static pressure problem - essentially, our new AC unit was way too powerful for the one air return vent we had and it was like our AC unit was trying to drink an extra thick milkshake through a straw to get air returned. We then had the audit/sales guy come out who confirmed the problem as well as some additional technical stuff I don't remember. He presented us with 3 solutions at different price points, which I really appreciated. The no interest financing option allowed us to get this project done ASAP.

The work crew arrived right on time and provided us two phone calls on their way - which seems like not a lot to ask for but wow so refreshing! The crew got along great and went right to work. We could hear them problem solving as they figured out how the heck to fix all our issues and install a second air return while navigating a small old 1950s attic with zero crawl space. The guys managed to fix our issues and install a second air return and we literally can barely even tell our AC is on now. We went from jet engine comparable noise to barely any noise. So thankful for this competent company and for how quick and creatively they were able to solve our problem!

AMAZING AMAZING AMAZING! If I could give 10 stars I would! I hired a contractor to build a recording studio in my garage. There were multiple issues with the build, but the biggest issue was the installation of the Samsung mini-split. The unit wouldn't keep the room cool (especially on hot days) even though it was brand new.

When I called Ideal Air Conditioning for help, Chris came out to troubleshoot the existing unit. He found multiple leaks and gave me a variety of options to repair/replace.

Ultimately, I decided to swap out the wall mounted mini split for a single cassette ceiling AC (less intrusive for my space). The team at Ideal was a breath of fresh air. When I let Chris know I was leaning towards a full replacement, he sent out an auditor (also named Chris and who was just as amazing) to ensure the unit would fit properly in the space.

The day of the installation, Chris and his team arrived right on time. They took painstaking efforts to wrap and protect all of my equipment and left the studio spotless. The installation went great and the room is cooling perfectly. The additional insulation they added in my ceiling has also been a game changer.

The quality of work is top notch - I just wish I would have hired them in the first place!! Huge thank you to both Chris', Elena, Maxine and the entire team at Ideal Air. I'm a very happy customer, can't recommend them highly enough!

Amazing service. Air conditioning stopped cooling so went to Yelp and just was looking through the different suggestions and this company had high ratings. Called them at 2pm and Adam Wilczynski was here by 3pm on the same day.  Very nice young man and very professional. The company should be proud to have him working for them.

I came home to a very toasty house today - it was 10 degrees warmer than it should have been.  I called Ideal and they had Adam scheduled to arrive same day (thank goodness, it would have been a long hot night for me and my pup).   He diagnosed the issue (a dirty coil) and never tried to sell me anything extra or unneeded.  

I was a bit surprised because we had a company out not too long ago to clean the coil and service the unit but they obviously didn't do a thorough job.  

The house already feels cooler!   If you need heating or air work done call this company.   100% you won't regret it.

Adam W. is so awesome. He's been by working on our finicky system three times now and we appreciate him so much. We'll be using for all our AC needs.

So did the work they got done worked? It seems like it. But combined with other fixes in the house it's hard to pinpoint the effect.

They were a bit of a mess. It seems the auditor and the install/work crew don't communicate very well. On paper it said something but then they said you were not charged for it so they need to remove what they just installed. But because it was on paper they partially honored it.

They seem to oversell things to just fall short when the time comes. In other words make sure the auditor you get puts everything in paper. Such as follow up to your installs etc. If there is work to be done make sure it's written.

The company did make us feel like you came second if another big job came up that paid more basically, which means rescheduling.

Again, make sure it's all on paper.

Wes came out for my energy audit.  Very thorough and professional with photos and extensive information.

The work crew was wonderful!  Michael, Jordan, Camari and Keaton worked so well as a team.  It's the sign of a good company when you hear laughter and camaraderie working in a hot attic!  
They prepped and completed work and explained what they were doing.  They listened to my concerns for hotspots in the house and educated me during the process (which I appreciated).

Thank you for not only doing great work, but being so positive.

If you're looking for a top of the line AC contractor, look no further. When our old AC unit finally died, we called Ideal Energy to come look at it and see if there was a fix. They sent out their tech quickly and texted and emailed us with a two hour window when to expect their tech to arrive. The text contained a picture of the technician, so we knew who to look for. When the tech was on his way, we got a second text letting us know he was arriving shortly. So nice!! The tech was knowledgeable and tried to repair the issue, but sadly, our VERY OLD unit was beyond help. Ideal helped us pick a new unit, discussing all the pros and cons of staying with a 5-ton unit instead of other options, which might be more energy-efficient. They even added a smart thermostat so our new AC unit would run as efficiently as possible.
The new AC unit is whisper quiet and super efficient! I would recommend Ideal Energy for anyone needing an A++ expert team for their AC or energy efficiency issues.

Recently our 30 year old AC stopped working and I called Ideal Energy to come out an assess it.  The sent a technician named Chris, who was very knowledgeable and trustworthy, diagnosed that the compressor was indeed dead.  

They quickly gave me a few different options and I chose to go with their recommended options, which was a much more energy efficient new unit.

A few days later Chris came back with the new unit and installed it.

I couldn't be happier with the results.  The new unit works so well!  It cools our house within minutes and doesn't make a sound!

I will definitely be recommending Ideal to everyone I know who has AC issues.

Ideal Air Conditioning just amazed us.  We had a new system put in several years ago but Ideal Energy and they did a great job installing the system at that time.  But fast forward to Tuesday this week and our AC went out!!  It is miserable in Phoenix right now and we were furious, stressed and miserable.  We called Ideal Air and Adam came out Wednesday to fix the system he did some repairs they system was up and running!  However, but the time we got home the system had gone down again.  We called Ideal Air again and they said they were going to have to replace the compressor but that would take a few weeks due to ordering and shipping.  We obviously can't wait 2 weeks for a compressor so we set up a call with the owner of Ideal Air Alex and we went over all the issues we were experiences and some were our fault (as the customer) not being timely replacing the filters but there was an error on the companies side as well with setting up maintenance.  So we did have quite a few issues to work through, but we did and Alex wanted to make us happy, and he succeeded!  He had Adam come out Thursday morning to replace the whole AC unit we have a brand new Tran AC unit and they (Adam and a few other technicians) installed in less then 4 hours.  We honestly could not be happier with this outcome.  Alex really made everything right for us.  We will not be using another company again, we will be customer's for life due to the companies hard work and dedication to us customers.   Thank you Ideal Air for getting us a new system, being so cooperative, responsive and customer friendly.  Alex and Adam have really gone above and beyond for us and we are beyond grateful.

Wow, start to finish this company is impressive. They are reliable, on-time, and trustworthy. We had Ideal Energy come over and perform an energy audit on our house and we knew we had a ductwork/balance issue with our house. The quote for the work was clear and concise. The day of the project they finished on time and cleaned up everything. Ideal replaced all the ductwork in our house and the airflow issues are completely fixed. The best part was every employee that I interacted with was friendly and professional!

Call this company, you won't be disappointed!

Adam Wilczynski is very patient and professional, I am very thankful he came and help fix the AC issue.

I want to thank Ideal Energy for their integrity, and professionalism. We have used Ideal for any A/C, vent, duct , heater work that had come up in the last years. In the early spring, my husband had scheduled some work to be done and paid half of the total expected bill. Shortly my husband was diagnosed with terminal cancer, he lived only 90 days.
The team promptly refund our payment, when I decide to proceed with the work, I will absolutely use Ideal.

I've used Ideal at two separate properties and they provided excellent AC repair services at both.  Very happy with the work that was done and their responsiveness and professionalism.  They also have the best front office support I've ever experience with a contractor.  I will definitely keep using them.

I ordered a Home Energy Audit from Ideal Energy and was not all that impressed.

To start, the original appointment was canceled the day of, an hour before the appointment time for a truck being in the shop. While I understand that shit happens - if a truck is in the shop then you probably knew this before 1hr prior to my appointment. So why wait? Luckily I am very flexible and could do it the following day. The following day they were on time.

Secondly, prior to the appointment they want your SRP number and also a copy of the last year's bills. I gave them the number and a printout of 12 of my last bills. Once the final report was given, it seemed like absolutely no attention was given to all the past bills.

I'm not sure if I fully understood what the audit was supposed to be and not be. I expected a report to be given of this is your house, this is what you can do to save money, these are what things cost, and these are your best options with the best ROI. What I felt I received was here is a new quote for a new AC and new ducting

Uh, thanks?

In their defense, I know that my A/C and ducting is rigged and not in the best shape. If it was in good shape, they probably wouldn't have been there doing an audit. What bothered me about their audit conclusion was that they estimated my A/C units age, SEER, and efficiency. It literally says estimated on the report. Why is it estimated? Because they didn't want to bother with finding out the details of what the condenser unit and air handler unit's SPECs were. The stickers for both are plainly visible on both units so why couldn't you do diligence and cross reference the serial numbers? I think the most they did was look at the units and say that one unit was a Rheem and one unit was a Ruud and therefore they were not a matched unit and therefore not compatible. Likewise, with the ducts - the ductwork is not top notch, so get new shit.

Again, for granted - I knew before the audit that the insulation and ductwork needed redone and that the AC was not top notch. But again my report was your AC is old, so you need new. Your ductwork is not how we do ductwork today, so it needs replaced. your insulation is not thick enough so get some more. There was no mention of other power sucking sources in the house, despite having a pool. No mention of the quality or presence of windows, sun shades, solar panels, water heaters, or energy saving devices... Just, you need a new A/C, new ducting, and new insulation.

What I wanted for was an audit. What I received was a quote for a new AC.

Came out quick and got me up and running. Can't ask for more than that when the house is 100. The technician was kind and helpful.

I haven't actually gotten service done yet but plan to do so for air duct sealing and insulation. Just want to make it known that this is so far a great company to deal with. Chris Wontorski came out for our walkthrough with estimate and gave us a detailed email with different options. He is professional, courteous and explains everything well. He is good about keeping in touch with people as I have emailed back and forth with him many times now since the walk through.

This recommendation is long over due. Alex and staff at Ideal Energy saved us from a pinch this summer when our AC unit stopped working. It was during the peak of the heat season at above 115. To top it off, the issue happened in the evening around 7pm. I contacted Alex that evening and he responded immediately. We were helped and a technician came by the next morning at 6am. We were so appreciative that we were seen so quickly and didn't have to suffer through the tough heat. Thank you!! Thank you!! Good people there and I highly recommend them for all your AC needs.

I'm so impressed! Same day service, incredibly friendly people all around from the girl I spoke to on the phone as well as Adam who serviced our unit. I also really appreciated getting a text with Adam's photo and some background information prior to him coming so I knew who to expect. Will definitely use Ideal Air again! Thanks!

Update to last review -
After the energy audit was conducted, some serious issues were identified. It was determined that for all intents and purposes, I might as well have had a 14 hole in my wall, just pumping cool air to the street.  I was provided with a full report and a very reasonable quote to bring all of my insulation and ducting up to standards.  I was also given a reasonable quote for upgrading my pool pump to a more efficient model.  Long story short, when the work was all done, I compared the previous month's bill to the current month.  The savings was, well...take a look.  
August billing cycle:  $467
September billing cycle: $297
And I haven't even had the pump replaced...yet!  
Also to note, they helped me get all of the available rebates that I qualified for with SRP.
I'll be calling Ideal Energy when I'm ready to upgrade the pool pump soon!

I could not of asked for a better experience than working with Ideal Energy. They communicated when they were coming they showed up went on time. They sent me text with pictures of the people that would be there. they perform the highest quality work that I've ever seen done by an AC service company no wonder they are nationally recognized for their work  I am so happy with the results my house went from a 5 ton unit to a 3 ton unit due to the improvements made in my ductwork and insulation. Plus and am saving lots of money on my electric bill  Alex Chris Kurt and the entire team did a phenomenal job. They made sure everything was exactly as I expected it at the end of the job. There is no reason to ever call someone else. 5 stars is not a high enough recommendation.

So just to be honest we haven't technically gotten any services besides a free quote done by Ideal Energy but after having NUMEROUS air conditioning repair guys out I just had to review to say how thorough and professional Tanner was. Some of the guys today didn't even look in our attic, let alone measure our windows. Tanner, however, provided pictures and gave me more information than any other company. I wish I had the ladies name who called us from Ideal bc she was also thorough and professional but she mostly spoke with my husband.

Having dealt with a home warranty who doesn't want to replace our unit, the multiple techs that they've sent out who also didn't want to do the work, and then the guys who have been out all day today giving us quotes, I can quite honestly say it was an absolute pleasure getting a quote from Ideal Energy. It seems like more than a few guys know we live in AZ and pretty much have no other choice (especially when your ac poops out and you're in a 89-94 degree house). Thank you again, if you haven't just gotten a new client, you have definitely gained a new cheerleader!

UPDATE:

we went with Ideal and are very happy with their services. We would suggest them to anyone in the future.

Contacted Ideal Energy for a service I needed done right away. The receptionist stated they were a week out but when she sensed the desperation in my voice she took my number and said she would call me back. Called back 15 minutes later a said a tech would be at my property within the next few hours. I received a text before arrival introducing the technician Chris along with a photo. Chris arrived on time and got right to work. Within an hour everything was solved. He was very professional, knowledgeable and his customer service was top notch. Ideal Energy has definitely earned my business. You'll be glad you used these guys!

I can't say enough good things about this company and the people who represent it!  The entire staff, from the installers to the project coordinator to the estimator to the designer were all sensitive to our needs and truly concerned in reaching the best solution for our situation.  The attention to detail, the little things, set this company head and shoulders above their competitors.  It was noticed and very appreciated!  Thank you, all of you guys, for doing a spectacular job on our demo and install!

Ideal Energy was one of the companies that provided me a quote to simply supplement insulation in my attic. The quote was over the phone with no visual inspection.  They recommended removing 1/2 the insulation in the attic with no clear explanation why that was recommended (at a cost of over $2K).  The quote was significantly higher (almost 5 times) than the other companies that quoted me.  My interactions with them were very limited, and they were professional.

My house was built in 81. On the suggestion of my electric company I decided to get my ductwork inspected. Alex came out and suggested a decent overhaul of the old system. New registers, new flex duct work, removal of swamp cooler ducts and sealed throughout. While the job wasn't cheap, I am amazed by the results. Mike Weaver and his crew came out and had a very professional, yet relaxed demeanor. He brought a crew of 6 young men who were very knowledgeable and allowed me to ask questions throughout. My AC units efficiency has improved dramatically. The amount of air I was losing has left me regretting not getting this done sooner. The sheer amount of new air being processed is unreal. Moreover, the noisy unit has become very calm and quiet. I cannot wait to see how much this also improves the quality of air in my home, as they removed old insulation and blew in 1400 more sq ft. Thank you to the crew. I highly recommend them. Top notch. They also left my home as it was before they came.

Update July 23rd. New posted pic shows energy savings.

Couldn't be happier with our service from Ideal Energy. Less than 24 hours ago, I'd never heard of this company. Due to an issue with the sensor linked to one of our thermostats, I gave Ideal Energy a call yesterday, in the late afternoon. They were able to add us to the schedule for first thing this morning. Today, around 7:30 am, I received an email and text message to let us know that Chris, the technician, was on his way. These alerts included Chris' photo and key information about him, e.g., his professional background and experience, number of years with the company, ROC number, etc. I've never seen this done before, but it set the stage for a great service call and ensured that it was a familiar face standing on our doorstep a few minutes later.

Chris was professional, friendly, and competent. He assessed the situation with condensation build-up near the sensor and also helped us with a separate issue we were having with another thermostat (linked to a different A/C unit) in the house. (For the latter issue, we knew that the thermostat would need to be replaced entirely, based on a lengthy phone call with the manufacturer a month earlier.) Chris gave us straightforward information about our thermostat replacement options, with details about pricing and the pros and cons of different models. He also offered to do touch up paint, if we happened to have any spare paint on hand, in the event that the model we chose took up less wall space than our previous one. He left to buy the thermostat that seemed like the best fit for our price point and home needs, as it was not one that he had on hand.

Less than two hours later, we had a sensor replaced for one thermostat and a new thermostat installed in another part of our house. The total price seemed reasonable and in line with (loose) estimates that I'd received when calling a few other A/C repair companies the day before. The $95 diagnostic charge for the appointment was applied toward the parts and labor of the work that Chris performed. We received an electronic copy of our invoice a minute or two after Chris left, to keep on file, and everything about the service call, from start to finish, was outstanding.

We couldn't have asked for a more competent and professional technician or a more positive experience overall. I'm happy that I reached out to Ideal Energy yesterday and trusted all of their 5-star reviews on Yelp. We couldn't have had a better experience.

I held off on my review because I wanted to see the how well it worked in the hottest part of the year, and the results are in, it's fantastic.

We have an older home (1940s) in central Phoenix and in looking at some solar systems, one of the companies discussed sealing our ducts and removing and replacing the insulation (with blown fiberglass). I wasn't convinced by them, but got Ideal Energy to come out and do an analysis. Wes came in November crawled all through our attics, and put together a very detailed proposal to replace the ductwork and insulation. The quote was not cheap, but reasonable considering the extent of the work involved. The things that sold me on the proposal were: the existing ductwork was put in when there was an evap cooler and were now too large for a modern AC system and no amount of sealing and external insulation was going to make them perform correctly. They used blown in cellulosic insulation which is what I preferred for environmental and health preferences. They sealed and insulated the vertical knee walls as well.

We scheduled the insulation for the last week of December and Mike and the crew (6 guys in total) were fantastic. Prepping and cleaning the house every day they came out, fantastic communication, flexible when we needed to change something last minute, and polite. When I saw how much work went into the project, the cost became even more reasonable.

The first thing I noticed was how quiet the house became, and that we could hardly tell when the heater came on (due to silence and infrequency). Now that we have made it out to 110+ days of real summer, every room in the house is now at a perfect temperature. Our main bedroom used to get hot at night in the summer, now it maintains a perfect temperature and our electric bill is at least 20% lower. Having a home that is now evenly comfortable and the energy savings is what we hoped for.

Also a couple follow up questions I had (where to order the filters, and finding a source for the insulation boards for my workshop) were handled quickly and professionally.

I am so pleased we decided to use Ideal Energy.

Ideal Energy did an amazing job and were professional and courteous from start to finish. I initially met with Alex, who did a thorough energy audit of my house and gave a detailed explanation of the current status of my A/C, duct work and insulation. I had a lot of questions and Alex was able to provide me with detailed answers, which made me feel confident in choosing Ideal Energy to seal my attic and replace my duct work and insulation. Tony and his crew came out and were able to complete the project in only two days! They did a great job and left my house cleaner than when they arrived. Tony was very professional and answered any questions we had. Ideal Energy went above and I highly recommend them.

Ideal Energy has excellent customer service.  I had my air ducts and insulation replaced and that went great. Everyone I worked with was great. The overall cost was pretty pricey but did fall in line with the other estimates I'd received. The only issue I had was after the air ducts and insulation had been replaced, by whole house smelled like gingerbread.  They came out to check it out and said everything was fine. I'm not sure where the smell was coming from but I do know it wasn't there before the ducts had been replaced.  It's since disappeared though so that's good.   Every so often, when the air kicks on, I'll hear crinkling noises coming from the vents but I think that just the new duct work moving.   I don't know how well I'll do on my electric bills as it's not peak time yet but time will tell if this was a good investment.

Great service.  Called them last night after my AC unit started to blow hot air and they were able to come by 6 am the next morning.  The Tech, called on his way to my house to let me know he'd be there in about 20 minutes.  He went through my system and was able to determine what the problem was..... a fuse blew out and also noticed that they had an improper fuse, luckily my compressor didn't go.  He replaced both fuses made sure the system was running properly.  He didn't try to bang me out for some unnecessary repairs.  Sad thing is i had another company here the day before and asked them to look at that unit besides the one that also went out and they didn't catch the problem.

So i would definitely recommend Ideal Energy.

My experience with Ideal Energy was very good from my first call to the arrival of Adam the tech. I liked that they sent a picture of their employee and also a little write up/resume on him, I was very impressed. I appreciate Adams honesty, knowledge and professionalism. I would highly recommend Ideal Energy!

We knew we needed more insulation when we bought the house. So we got the energy audit from one of the SRP approved contractors. And they also submitted a bid to do the work. Then we sought bids from two other companies.

If you need to go down this route too, then do what we didn't do: check the licenses of the SRP approved contractors with AZROC. Because, of the three companies we dealt with, Ideal was the only company that had an HVAC license. If you're going to have major HVAC work done, wouldn't you want to be dealing with people that make the effort ot get licensed for it?

Ideal was the only company that sealed the ducts the old-fashioned way -- with mastic and tape. The other two companies wanted to blow in some chemical product. You can read all about it online. You might like it. But it is more expensive.

So what about Ideal?

Everything went well from dealing with Brian, the salesman/estimator, to the work done by the crew. They handled all of the SRP rebates so I didn't have to wait for them -- they do! They added an extra air-return required by our heat pump. The other two companies didn't notice that. And they were half as expensive as the other companies that bid.

The money we saved is being invested in xeric plants to shade the house and the yard. The money saved will also pay for sealing leaks around windows and doors.

Here's the short version:

My experience with Ideal Energy was absolutely beyond my expectations. They were professional, on time, and I couldn't be happier with my home's new AC and Furnace. If you're shopping for HVAC services, don't hesitate to call these guys.  

If you want the details:
We purchased an older home. Built in the 1980's and it had its quirks; its had things break. We've had multiple contractors to our house to fix and install various things around the home. Windows repaired, blinds installed, drywall repaired, patio installations. We had a few AC quotes prior to working with Ideal Energy. We needed new duct-work. Our house had add-ons that just weren't getting air properly. We voiced our concerns to other HVAC companies, but all they wanted to so was replace our AC unit. This would have left our 35-year-old furnace and 35-year-old duct-work in place to run a brand-new AC unit. In my mind that was like putting a new engine in a 35-year-old car, and not bothering to replace the worn-out tires. We said we wanted all of it fixed, but with other contractors it fell on deaf ears. I can do the AC but we don't to ducts. I've had contractors come in with wild ideas to save money, including going and purchasing the AC unit myself, so I can save money with credit card points. I've got quotes written down on blank sheets of paper with no real explanation or break down for what I was buying. I've had contractors, in fact nearly all of them, fail to follow up when they said they would.
My experience with Alex and Ideal Energy left the competition in the dark. Alex showed up not only in the window he had promised, he gave my updates as to when exactly he would arrive. He showed up with a power point presentation outlying MY HOUSE. My floor plan was in his power-point. He explained the problems with my current duct working. He explained several solutions we could implement with various price points. He calculates the exact tonnage required for my home, based on computer simulations. Not a generalized rule of thumb like every other HVAC company that showed up had offered.

We settled on a state-of-the-art Zoned AC system. I can individually monitor and change the temperatures in various parts of my home. I can opt to cool infrequently used rooms less and keep the Master chilly at night without cooling my living room as much. While only using the single AC unit. It's absolutely incredible. (Ask them about it, its super cool... No pun intended) I didn't even know something like this existed. Alex's crew showed up on time with a convoy of trucks to remove my old system and install the new one. The task was a huge undertaking. His crew spent the better part of 3 solid days in the attic ensuring everything was good to go. I'm chilly in rooms of my house that have never been cold before.

An AC is a big investment. Let Ideal Energy take care of you. This has been the most streamlined, turnkey process I've had done to my house. Which is amazing. Considering its by far the biggest project I've had done. Don't hesitate to call them, they'll take care of you.

This company has been awesome to me from beginning to end. When my AC compressor went out in the middle of July, they were the only company that was able to come out same day. The tech that came out, Adam, was friendly and it was clear that he loves his job and did his best to take care of me as the customer. Brandon then came out to do my energy audit, also the same day, and was incredibly thorough in explaining my options and associated costs for replacing my AC system. I was worried about the steep costs, but was reassured about how it was a long term investment in efficiency and energy savings. When the installation team came out the next day, they were patient, meticulous, thorough and friendly. It took longer than expected, but they worked after hours to make sure I had my system set up that day. Overall, this is some of the best money I've spent, and I would recommend them to my family and friends in a heartbeat.

We chose to have Ideal Energy bid on a project that included having an SRP approved Energy Audit completed, adding insulation and the possibility of installing a new HVAC system for our home based on the stellar reviews of previous customers here on Yelp. All I can say is WOW!!! First of all, this company knows how to communicate with it's customers and every single person I encountered via phone or person was always professional, courteous and attentive with any questions/concerns.

Alex (Co-Owner) was always on time for appointments, very thorough when completing the energy audit and NEVER made myself or my wife feel pressured to buy ANYTHING. He explained how and what could be done but more importantly, what needed to be done to make our home more energy efficient. Elena (Co-Owner) was extremely helpful with setting up the SRP Rebate process which was streamlined and extremely easy, helping set up the funding PROMO for the project w/ local bank (0% APR 60mo - No early payoff penalty), and was able to get us scheduled 22 days ahead of our initial scheduled construction date. Chris (Construction Manager) and his crew ALWAYS showed up on time, displayed professionalism at all times and did a thorough clean up at the end of each construction day that went above and beyond what I've come to expect from most companies. Attitudes were great, they take pride in there work with keen attention to detail and NO CUTTING CORNERS ensuring a job done right. Construction was completed a day ahead of schedule because every single employee on the construction site busted his/her tail to get the job done right the first time.

After construction was completed, Chris gave a relaxed (not rushed) tutorial of how to use the new thermostat (which is the brains of the system). Chris also advised my wife and I that it isn't uncommon to have small adjustments made to a new system install as each customer or project has different demands that aren't realized until after the new system is up and running. After a few days of testing out our new HVAC system it was determined that a few minor tweeks needed to be made to the on board computer system which controls air flow, fan speed, how much etc. It's a smart system that has set parameters that only technicians can access. Chris and another technician came back the next day, on time and quickly was able to change certain parameters and verify. PERFECT!

We used to have a few hot rooms and a cold master bedroom upstairs with no control as our old thermostat was located in the hall. Our master bedroom would be consistently 2º cooler than the temp at the thermostat and our hot rooms easily 8º warmer than the temp at the thermostat. What a waste of energy...  NOT ANY MORE! Now we can control the temperature in individual rooms so nobody is too hot or too cold. It truly has been a wonderful experience having Ideal Energy as our contractor.

Ideal Energy was fantastic!!! We had them perform an energy audit and our house feels amazing.  The employees were always professional and courteous.  The work was completed very quickly and they explained every part of the process in a way that I could understand.  Besides their amazing work, another benefit of using their services was that they complete the paperwork needed to get the SRP rebate : )

We had an energy assessment done through Ideal Energy because our electric bill went up x4.  Wes came out and did a very complete assessment and told us what we needed.  The repairs were going to be quite costly and Wes called one of their technicians out to look at our AC unit before we replaced a good unit.  Keep in mind that our AC is 20 years old and we know replacement is coming soon.  The AC unit was only putting out 87 degree air even when turned way down.
Adam Wilczynski showed up to our house on short notice, after hours and on a Friday.  We really figured we would have to wait until Monday to get someone out.  Adam did a complete check of the system and said pressures, amps and levels were all good.  Adam was concerned that our condenser looked like it had a lot of debris in it so he completely cleaned it (and didn't charge any extra).  Once Adam was done with everything, we had 41 degree air coming through the vents.
So...We were prepare (not happy) to change the AC until Adam did his magic.  We and Adam both were very polite and respectful.  They both knew exactly what they were talking about and neither tried to take advantage of us.  
Ideal Energy will be the only place we call in the future for AC work.
Thank you Wes and Andy.

This company is simply amazing! It's the only AC company I trust anymore. I had issues with my AC not working at all today, I called them and they came out within an hour. They explained all the problems to me and were able to fix everything that was wrong. They are honest, reliable, and trustworthy people.

The experience working with Ideal Energy to correct our dated builder grade duct system was amazing. From the beginning to end every individual team member excelled at there position for the front desk, duct design, to the 2 day installation. Most impressive was the installation team. Mikie Weaver and his crew were like the NASCAR crew of ductwork! There efficiency, communication, cleanliness, detail oriented service was exemplary. Ideal Energy and there team members are a top notch service oriented company and I would highly-highly recommend. - Tracy B.

2014- We had the energy audit done with a different company and when they quote their price for the repairs we started shopping around. We had more than a half dozen companies come review the audit and our house and decided to go with ideal energy. They did a fantastic job with everything up front. Alex and Chris were always professional and timely and we were promised that everything would be perfect when they were done. After the ac replacement and hvac repairs were completed was when the difficulty started. They were slow to respond to balancing the air flow around the house and replacing our gable vent (that they bent when they removed it) It was all eventually fixed but it took a lot of follow up calls etc to get it right. I'll be shopping around when we buy our next house.

2016 UPDATE- Since our last review we have bought and moved into a new (to us) home that was older and in need of a lot of help. Alex and his team came in before closing and gave us a great idea as to what we were looking at and how we could phase the work, as it was a big project. We had a few others come in for estimates and decided to stay with IE because they seemed like the most knowledgeable at the the best price. We got started on the first phase and everything went very smoothly. His team is courteous and professional. When we r ready for the next phase they will be our first call.
2017- now we needed a new unit, they went above and beyond to make sure everything was right, for the actual u it to the instal and service. I recommend them every chance I get.

Great service. Communicated well with options. Service man, Chris was on time and showed very reputable customer service.

Very professional and timely. Thorough and gave me several price options.  They prioritized my ac because mine had broken so they felt it was urgent.  The workers were very good at covering the floor and cleaning after they were done. I only wish they had spent time explaining my system and discussing the maintenance.

My AC was blowing warm air the day after it hit triple digits, so I called for help. I checked yelp for someone who was close by and highly rated.

Alex returned my call within 15 minutes, and shortly after that was at my place. He was friendly and worked efficiently to diagnose the problem. He explained clearly what needed to be done, and what the options and costs were. Overall, I'm very happy with the service and the reasonable cost.

They're customer service was top notch. Everyone I spoke to was super responsive, friendly, and accommodating. The gentlemen that came over for my quote on the new AC was incredibly thorough, showed us pictures of problem areas in the attic, and walked us through all our questions. They had my new ac installed two days after the quote and got the job done quickly and cleanly.

The four stars is because we recently noticed the ac runoff was placed directly above our electrical panel, which may be a problem in the future.

After 12 years of owning a 1950's red brick house I finally decided to focus on my comfort, especially during the summer. I purchased a new AC several years ago from a different company and expected a huge improvement in my comfort and electric bill. NOPE.  I had Ideal Energy come out and do an energy audit on my home, which clearly detailed why even a new AC was not making a difference. My old duct system was a mess, I had very little insulation and needed a larger main return plus an additional return in the hot bedroom.

They fixed everything and finished 4 days ago. The process went smoothly and I did not have any problems with any of the people I interacted with. Very professional company.

The BEST thing is that I finally have a very comfortable, even cold, house with outdoor temps over 110. My AC is running 8-10 hours less per day!!

I would like to start off on saying that our overall experience with Ideal Energy was phenomenal! It's very hard to say that in this day and age but it's true.

Quote Process...
To start off, our first contact with the company was for an energy audit. We had planned to get a quote (winter project) for updated ducts and insulation for a 1983 house that had the original swamp cooler duct work and possibly the same insulation. I had an appointment scheduled with Wes for 8am. On the appointment day, I received the on my way call from him 30 min prior to arriving which was great and he was on-time. During his visit, he took his time, explained everything to us and happily answered all of our questions and offered recommendations on what to do even if we do not go with them or if we waited until winter when I had planned to do it. The day before, our AC unit had issues but we had another company out to fix that problem. Long story short, AC unit ended up needed to be replaced while we were waiting on the proposal from Wes. I texted Wes to add a AC unit onto the bid, he called me up and gave a few options and gave us 2 quotes. The quotes that were sent to us had write-ups for each picture that was taken during the audit (very detailed).  We ended up accepting one of the quotes for all the work (AC, duct work and insulation) and a time slot had opened up for us 4 days later. Alex (Owner) stopped by on Monday to get a few measurements and offered us a portable AC unit to get us by thru the whole process, which we gladly accepted.

Installation Process Day 1 (Tuesday)...
I was told Chris (Lead) would be doing the AC install and would be there at 5am to start removing the unit. Chris called to give me the on my way call and was there on-time as well. The rest of the workers (Marty and Ernesto) came by about an hour later as scheduled to start removing the duct work. They were very considerate, as I told them the family was getting ready and if they could wait about 15 minutes, which they had no problem. Once all was clear, they got to work, taped up the house, laid tarps and sheets everywhere to make the clean-up process easier. All workers busted their butts all day without even taking a lunch. After the 1st day, they got the AC up and running, got half the house going with AC (much better than it was when it was actually working), added 6 new registers and cleaned up everything.

Day 2 (Wednesday)...Workers got to the house very early and continued working hard. Once again, they waited until the family was done getting ready for work and school. This time Tony (Lead) was there along with Marty and Ernesto. They kept us updated on what was going on and what was expected of them to be completed by end of day. By end of day 2, the AC, all duct work was completed and old register holes were drywalled up. Once again, they cleaned everything up as if they weren't even in the house.

Day 3 (Thursday)...Tony, Marty and Andrew got there early once again and was hard at work. This ended up being only a half day of work. All registers were sealed, drywall was now all patched up, return vent upgraded and all the new insulation added. To top everything off, we had to have our pup at the house and she is a little crazy around strangers but she really warmed up to them being in the house after they took their time to let her sniff them out.  After everything was said and done, I received a call from Alex on how everything went and if we had any questions.

Summary...
We were so excited with how we were treated as person throughout this whole process. Not one worker showed disgust or any negativity with all the questions (there was many) that we asked during the 3 day process and even took their time to explain technical stuff very easy for us to understand. A week and half later our house is still freezing cold and it's amazing that the thermostat is set at a higher temp then it was before.

My A/C was making a lot of noise and I was worried it was about to die. I called Ideal Energy and they came out immediately.
I live in Canada and rent the house out and the technician from Ideal Energy identified the problem and called me in Canada to let me know the problem even before my tenant came home to meet him. The whole process from calling them to having it fixed only took a few hours. The cost of the repairs seemed very reasonable and I was able to pay over the phone. If I ever have any A/C issues in the future I know I can trust this company.

Best service I've ever received from a service company. Their staff was friendly, professional and  very good at what they do!  I had them add more cellulose insulation, seal ducts, and add dampers for balancing and they did a great job!  Highly recommended!  Thank you Ideal Energy.

When we bought our house last year we knew that the Air conditioner was old, and that we could barely feel any air coming out of the vents.  I called Ideal energy to do an energy audit after I read some reviews and visited their website. Alex arrived at our home on time and walked me through the energy audit process, after the audit was complete they gave me a full report including pictures of the ducts in my attic.  They offered several different options to repair and improve the duct work and the AC system.  The quoted prices were very competitive so we decided to fix our leaky ducts and add insulation to the attic.

 Three days after our audit they had a team replacing the old duct work, adding a couple new vents, adding insulation and most importantly installing it the correct way.  They provided me with pictures of their work, and they ran another test on the house to see how much it improved.  The test numbers showed huge improvement but the real test was that the house had an even temperature and the AC unit didn't run as often.  They did an amazing job.

Almost forgot, two days after the Audit my AC unit stopped working, Alex showed up less than an hour after I called and he was up on the roof replacing one of the motors. Had to mention that because it was great technical and customer service!

So now a year and a half later my old AC unit finally completely broke down and I knew it was time to replace it and not fix it.  I knew I wanted to go with Ideal energy but I also like getting a good deal so I got a couple quotes and Ideal energy not only offered the best price but they offered a better AC unit (Trane).  I called Thursday afternoon and Alex showed up that evening to get measurements, by Friday afternoon I had a new AC unit completely installed, up and running.  Ideal Energy is a great company, they are professional, and they do exceptional work at a great price!

** NOTE: I did a decent amount of research on AC units and other aspects of HVAC systems prior to calling companies for quotes. I definitely don't know or understand it all, but I definitely learned enough to be dangerous (a.k.a. a real annoyance for anyone who doesn't have the patience and/or lacks the ability to explain the answers to my questions). I fully realize I am not an easy customer, which should say a lot for Ideal Energy in meeting (and exceeding) all of my expectations. ***

My wife and I wanted to look into the possibility of a new AC unit for our home. Ours was old, inefficient and was installed poorly, to say the least. We contacted 3 different companies for recommendations and quotes - 1 big box store and 2 local companies (both of which can perform SRP energy audits). All of the companies that came out provided free, in-home evaluations with quotes.

I was not impressed with the company working with the big box store. They did some quick measurements of the house and came to the conclusion that the best solution was to replace my existing units for identically sized units. When I questioned why their load calculations didn't mesh with the size of the units they were recommending, the technician responded with ...I've been in the business a long time, and I just know.. IMO, you should be very wary when someone takes the time to measure your home, input those values into a software program which calculates heating/cooling loads (and ultimately feeds into how much cooling your home needs) and then ignores the software output to say they know best.

The two local companies that came out were both very professional and knowledgable. We chose to move forward with Ideal Energy based on our overall level of comfort with their total solution. To note, they were the only company of the three that could perform all the work we wanted completed (attic insulation, air-sealing and a new HVAC unit) without having to use sub-contractors. Price, of course, is another factor to compare, but Ideal Energy had the best price of the three when comparing apples to apples (like identical HVAC units, etc.). Their recommendation was to remove my existing units (one 5-ton and one 3-ton) and replace them both with a single 5-ton unit, insisting my current setup was over-sized for my home.  It is now almost September and I can say that it has had no problem keeping the house cool through the hot summer months of July and August.

Alex and his team did a great job on communicating their recommendations and answering all of my questions (and, trust me, I had plenty). On our install day, there were no surprises. All the employees were courteous and cleaned up after themselves. After the initial installation, they have been back a few times to make adjustments based on my feedback at no charge to me. Alex always seems legitimately interested in my feedback and I've never felt like they would not do what they promise.

** When I logged into SRP's website this month and looked at where my monthly electric bill stands compared to nearby homes with the same square footage and a pool, it shows my electric bill is 57% less than the AVERAGE electric bill.

August 2015 bill: $320.
August 2016 bill: $154.

Happy customer!

We had several companies  come out to give us a quote on a new A/C System and Alex was the only one that took the time to go over our entire house ( Attic, Insulation , Windows etc) . He was also the only one that said that we can go with a smaller system if we updated our insulation. When they came out to do the replacement they were extremely clean and professional. I am very happy that we went with Ideal Energy and I highly recommend them to anyone that is searching for a new A/C.

First off let me say that Alex is nothing short of fantastic. I originally called them to get a quote on just insulation for my attic.  I had just gotten new windows and I had another company come in and give me an energy audit, however their price was outrageously expensive. They may as well have asked for a kidney as part of payment or my first born!
Alex came in and did an overview free of charge and brought me the results of his findings.  They were the same of course, however his solution wasn't going to cost me near as much money, not to mention I didn't need to do everything the other company was suggesting.  
Alex was honest and up front about everything, a very genuine person which in these businesses there aren't very many of - they all want to raid your pocketbook because everyone needs AC! But not Ideal Energy! Not once did he try and up sell me things or recommend things I really didn't need, he actually worked with what I had, and told me I didn't need the huge unit that was being almost force fed by the other company.
He took the time with me and explained everything in full detail, gave me his opinions and his solution was almost half of what I was previously quoted.

I was nervous about taking the chance, but I am very glad that I did. His team of guys are all very polite, they knew what they were doing, fixed the hiccups they ran into, they work very well together. Chris the lead guy communicated with me the whole time, and he and Alex discuss each job so he knew the little things that needed to be taken care of when he got there. He even patched my walls for me just because he had time, he went above and beyond for me.
After the job was done Chris went through everything with me, the team did an energy audit on my house after everything was finished and the numbers were almost perfect.
I am so happy with the work they did, as well as the people that represent the company as a whole. I would recommend them to anyone that needed work to be done without hesitation.  
I won't go anywhere else, I am so very grateful to have found them.

I found Ideal Energy while sitting in my living room, scrolling through yelp reviews as the temperature was continuing to rise inside my house. I figured it would be at least a few days or more because it's summertime in Arizona! Functioning air conditioning is in high demand! Ideal energy surpassed my expectations! They were efficient and organized over the phone-they sent Chris out right away on the day that worked best with my work schedule, he was very knowledgeable and diagnosed the problem within an hour and gave me some helpful tips for keeping my AC unit in good condition. They were so quick to communicate and respond to my questions and emailed me an invoice for estimate and repair instantly. They were able to complete repairs the next day while I was at work. I really appreciated that. Everything was handled so well and so professionally. Thank you so much for repairing my AC and for making the process so easy!

Great company. Had my AC replaced over the winter after a bad summer. Wanted to wait till summer for the review. Anyhow long story short more comfortable and a 40% reduction in cooling costs based on their recommendations.

Contacted Ideal Energy through Yelp late in the evening looking for some attic insulation and bathroom exhaust fans installed.  They responded back to me first thing in the morning with a phone call and an email.  Extremely professional and gave me a ton of great info and even told me about some rebates that could save me a lot of money....which is actually a lot of extra paperwork for them but they are willing to do what is best for the customer.  I will always go to Ideal Energy for any estimates or service I need with my HVAC systems.

Best company to work with EVER!! I was spending $700 a month in the summer months on my A/C. I have a historic home and was bleeding money on my A/C bill every summer. Ideal Energy came out and was able to save me $100-$115 on my bill in the summer by making my home more efficient. I don't know if the savings will be as significant in the Winter. I am a curious person so I was asking a lot of questions and their rep Alex was super helpful and patient.

Ideal Energy LLC sets the standard for a customer oriented business.  Forget those adds you see on TV Elena, Alex and thier crew are the real deal.  On time, fairly priced, and thorough.  They found things previous installers never even made us aware of.  The work this company performed was neat and clean and they went out of their way to explain every step of the process.  I also appreciate them coming all the way out towards Casa Grande to complete this work.

I would HIGHLY recommend them to anyone looking for a home energy audit and the followup work to follow.

Wow! Where do I begin with this company? A+++++ as far as honesty, caring, and customer service! We purchased a house last month, moved in, and voila! A/C stopped working.... of course! After tossing a guy out from George Brazil (do not use those guys....) who literally spent 5 minutes diagnosing the system and then immediately went into a sales pitch trying to sell me an $11,000 unit, I called Ideal Energy as they came highly recommended, and they did not disappoint! They got right in here and did an entire system evaluation (turns out we had several problems going on...) Because of the sweltering heat, they went above and beyond to make our repair top priority, even coming early mornings and on a Saturday to make sure we weren't without cooling. The communication and follow up were top notch! They may not be the least expensive operator out there, but they take pride in everything they do and provide a professional quality, honest work and service. Worth every penny for peace of mind and to know the job was done right! We won't use anyone else!

We recently moved into an older home and didn't want to face the hot summer months with an old AC and not so adequate insulation.  We chose to have an energy audit done through Ideal Energy.  And I am so happy I went with this company.  From the audit with Brian to the work performed by Chris, Mike and the team these guys showed outstanding customer service from start to finish.  Brian was very upfront with his findings and was able to put together different quotes for me based on the cost concern.  Scheduling the work was very simple, Elena was in communication the whole time and available for questions.  As soon as the work started I was blown away by the professionalism and care and concern for me as their customer to the email and phone call letting me know they are arriving to walking me through the process and work every step of the way.  They were so amazing with clean up making sure everything was just the way they found it, like they were never there doing two full days of work.  If you want to have an outstanding customer experience with a company you can trust call Ideal Energy.

Alex has a great talent for hiring great talent.

His team (no matter the function or role) handle themselves in a positive, professional, knowledgeable and friendly way. Everyone on the team I interacted with was diverse in character and shared a common mentality: treating their customer interactions as if the business was their own.

I used them as part of the SRP energy audit process and priced out their subsequent recommendations. Not only was their quality and customer service there, but they hit the mark on cost as well.

They've earned this customer's trust and I will be calling them back for other services and maintenance in the future.

I downsized to a new house in September 2017. My previous house was 2 story but had a separate HVAC system for upstairs and downstairs. The new house is 2 story but only one HVAC system that was 11 years old but worked. I quickly noticed the house was very cold downstairs when the ac was on and much warmer upstairs...about a 6 degree very noticeable difference between upstairs and downstairs and and the master bedroom was about 3 degrees warmer than the rest of the upstairs and maybe 8 degrees warmer than the downstairs. I was told by another HVAC company that a variable speed unit would help with the uneven temperatures but they didn't recommend anything else and their price seemed high. So I started calling other companies and found the other HVAC company's price they quoted was truly high. I had Ideal Energy come out and they recommended remodeling and sealing the duct work and a few other things. I asked about a new system because the house has the original ac from the builder and probably would last another couple years at the most. I was advised that the Trane Variable Speed system would work best. And I was quoted a better price than the other company. So, I had all the work done...Duct work and Trane Variable speed system.
What an amazing difference! The house now has even temperatures...upstairs, downstairs, and master bedroom. You don't have to live with uneven temperatures in a 2 story house. It can be corrected!
All of the employees were very nice and polite. They covered my carpets and cleaned up everything very well when they were done...and I'm picky about cleaning so if I say it was done well that says a lot.

My experience with Ideal Energy was exceptional.

I would highly recommend any home/condo owner to contact IdealEnergy for a $99 home energy audit and then to follow through with IdealEnergy to conduct repairs.  Here my story:

My home was initially evaluated by a 'certified' contractor for the APS/SRP home energy program and rebates.

The resulting data/report/estimate that was presented to me was confusing, and the proposal for repairs and service was limited in detail and difficult to understand...even though I consider myself an intelligent consumer, especially as it relates to energy conservation and being 'green-aware.'

As I did not have 100% confidence in my initial contractor - I contacted Foundation for Senior Living (the group that oversees the SRP & APS rebate program) and asked for three other 'certified' contractors.

I asked each contractor to review the existing data collected, inspect my home, and submit a bid for repair. Based on the three new bids and again interviewing each contractor, I learned there are big differences between contractors' knowledge of A/C, air handling, insulation and what it takes to repair and maximize efficiency under a roof.

IdealEnergy provided the most thorough assessment of A/C and air-handling efficiency and then identified and explained in simple terms the best way to maximize efficiency and minimize A/C cooling loss.

Their proposal included pictures of MY home (not another person's home/attic) and explained how each repair would contribute toward efficiency- energy wise.

Further - Alex - was easy to reach when I called to ask any question...I ask a lot of questions - I called Alex at least 3 times after getting the IdealEnergy proposal and each time he was patient and answered questions thoroughly.

I even price-checked Alex's estimate with another contractor friend - IdealEnergy's pricing was in range. I asked Alex for a discount as I had a referral in my back pocket....Alex did not waiver - he stated that he gives his best price the first time and that his margin is slim, mostly because he pays his crew a good wage on account of the difficult work they perform. Seriously after 3 minutes in any attic during summer months in Phoenix (crew members spent 2 hours at a time in the attic)- they deserve a just wage.

After all this research and knowing that my home desperately needed efficiency attic/duct work, I chose IdealEnergy.

FYI, my home is 1990s build - part of a larger community of 1,2,3 bedroom units. Back then, the builder installed the SAME split unit (handler/coil) into each unit...of course the builder skimped on the A/C and air handler quality ...the duct work was pretty shoddy too...needless to say - nearly every unit in my development could benefit from IdealEnergy's assessment.

In my case, the most important lesson, was understanding the air handler needs to 'breathe' and, as is often the case in older buildings, the A/C air return is too small or impeded (by small grill), or both. Thus, there is the need to open more return vent space for A/C air return is needed (plus they have the test numbers to prove it).  

If , for example, you neglect increasing the A/C air return - you will find that despite resealing all duct work to keep out 'attic air' it will cause the air handler work harder and will ultimately create additional/more leaks in the duct system - and you're back to an inefficient unit in no time.

Prior to having the work completed - I met each of the crew members who worked on my home...they were attentive to my concerns as they prepared to come into my home.  They clearly stated the work they would perform and why....everything matched up with the proposal.

The work took 2-full days (6 am - 2 pm) and was a bit messy, but the crew did their best to partition off the area where they worked and cleaned up before they left each day.

It has been 2 weeks since about  1/2 of attic insulation was removed, duct & A/C handling repairs were performed, another energy audit showed the duct work is delivering cool air (and not attic air) and new cellulose blown in over the top of duct repairs and ceiling.

During the past week (115, 113, 112 and expected 110+), the weather has really tested the improvements of my A/C system. The temperature in my home is balanced - there are areas that remain cooler than others - but there is not the extreme change in temperature as was the case before IdealEnergy did their work.

Overall - I am very satisfied with IdealEnergy and would highly recommend Alex and his crew to address energy efficiency within your home or business.

Final FYI - I am a social worker - I do not make a lot of $$ - and I rely on others' recommendation for goods and services...and I will be a personal reference for anyone who needs more information about Ideal - simply ask Alex for my contact info.  

The only problem I have with Alex is that he is ASU alum....GO WILDCATS!!

I contacted Alex and Elena at Ideal Energy when my AC didn't seem to be working correctly.  I got an immediate response from them, and Alex was able to come take a look at my AC in an extremely timely manner. He explained what some of the issues were that he could immediately see.  He took the model number of my OLD unit and went home to do a bit more research on the make and model for what I currently had.  He updated me on what he had conlucded and explained everything to me. I eneded up replacing everything because it was necessary. He kept me up to date with what was happening during the process of when the new parts were arriving and when they could get it installed.  I would recommened them to anybody that needed any AC work done. I have never met a more professional group of workers, as well as a more professional business!

Another company that really don't want to say any prices over the phone but ball parked me 5 to 8 g on 14, 4 ton unit, without telling me anything else .. No interest in doing the business unless they can come and get their free 100 dollars to say yes, it's not working

My family and I moved into a 1950's home in N.Central Phx 2 years ago. We knew the home had issues--10 tons of AC for 3500 sq ft of living space in all the wrong areas.  Old Hard Duct mixed in with flex ducts that had very little air flow in parts of the home.  Insulation that was spotty and not complete.   I started the process of finding a solution to our comfort issues in our home.  The journey was not easy.  In February this year, I started with the reputable HVAC companies in my area.  I had 2 smaller HVAC contractors and Howard Air, Day and Night Air, Hobaica (was the worst), and Larson Air(good).  Alex was the ONLY contractor who provided a complete solution to the many problems.  The other companies either provided a partial solution or did not even follow-up because the scope of the work was too much for their busy schedule.  Alex was the only one who crawled up into my attic space on a 105 degree day and provided solutions to insulate areas of my attic and roof that others did not even suggest or recommend.  He did his J-Load Calculations and recommended 7 tons of ac for my home, along with proper size ducts and insulation.  At first I was worried that the tonnage was undersized because other contractors had recommended that I maintain 10 tons of ac.  The team at Ideal Energy along with the project managers were all professional.  They made sure to place protective plastic and blankets over the work area every day and they vacuumed and cleaned up at the end of the day.  The entire project took 6 days.  The whole team was very professional.  They showed up on time. They were very receptive to any questions I had.  And they did all of this on the hottest week of June when the temperatures were over 110 degrees.   My family are I are now 1 month into our newly updated home by Ideal Energy, and the improvement is amazing.  The overall cost was on par if not better than the few partial quotes I received.  The flexible payment plan along with the APS rebates made the total cost much easier to manage.  My experience with Alex and his team was flawless, and it's nice to see that my monthly APS bill is going to be $200 less than last year.  Thanks so much!

these guys came HIGHLY recomended from SRP board members to preform a home energy audit.  they were very professional, timly, honest, and nice.  Alex and his team did a great job and were a pleqasure to deal with.  i would recomend them to anyone looking at a home audit

in addtion my AC actually went out and they were there at the drop of a hat to get it fixed.  i really like the team there and will be working with them in the future.

Once I realized I needed a new air conditioning system, I contact 4 companies for quotes. Ideal Energy was the company I chose, based on the information provided, as well as their excellent customer service. The installation went well and I am extremely satisfied. This company goes above and beyond to make certain their customers are completely satisfied. I recommend Ideal Energy to anyone looking to replace their air conditioning system!

I have not used this company. After having an energy audit with another company I called ideal energy to get a quote from them on the work recommended by the energy audit. The first available appointment was 2 months from now. I was surprised since all the yelp reviews indicate how fast they are able to schedule and do work. This does not appear to apply to attic insulation and ac duct work. If they have a 2 month wait list I assume they do good work. However, 2 months is a little too long of a wait.

We had an excellent experience with Ideal Energy. Alex and his team are very professional, timely, and did a fantastic job improving our home's energy efficiency. Also, their prices were very reasonable and competitive. Can't believe how hard the AC blows now. Should have done it a long time ago!

Thanks Alex!

We have had many issues with our AC and just as many issues finding a great company to help us. We decided to find a new company to help. Alex and Ideal Energy, are absolutely the best. They fixed our nagging coil issue (correctly, unlike the previous company) and did fantastic work. They made us a priority and took great care of us. I highly recommend them! Beyond their great work, they communicated very well with us and their customer service is top notch! I couldn't be happier with our choice. Thank you!

Alex and Elena did an energy audit on our home. They are so professional and friendly. They did a great job explaining our options and informing us just where our problem areas were. We decided on replacing our very old A/C unit as well as insulating and adding ducts. Their crew led by Chis were efficient, knowledgeable and very clean. We now have a very comfortable home and an efficient system. We appreciate their suggestions and so very happy with the work they did. We highly recommend using Ideal Energy!

Conducted an audit, identified a lack of insulation in a room that consistently was too hot (summer) or too cold (winter).  Professional staff, worked extremely hard to install a new unit.  Felt comfortable with them in the home around spouse and kids.

This company is fantastic!  I can't say enough good things: they are timely in their communication, they charge fair prices and are completely honest in their work (telling us our old, old unit is still good for awhile rather than trying to talk us into to buying a new one.)  They also take their time with their work once they are at your home.  If you need a great air conditioning company, this is it. You won't be disappointed!

I had Ideal come and just do a checkup on our 3 ton. To my surprise, the owner Alex was the technician. Once again, Ideal has surpassed my expectations. Alex gave me the details of what was needed to be done at a very fair price. Do yourselves a favor and call Ideal for all your HVAC needs. You won't be disappointed.

AMAZING COMPANY! We had them come out and do an energy audit for our house to figure out why our APS bills are SO CRAZY high. They spent almost two hours checking our house and our scorching hot attic and presented us with a detailed print out complete with pictures and commentary about the issues with our home. Needless to say, we decided to proceed with their recommendations and the crew of gentlemen that were here today were so great. Proffesional, respectful, kind (humored my 20 month old and repeatedly answered his hello's with a nice response) clean, and friendly. I HIGHLY recommend this company! We will be using them again in the future!

Chris was very professional and cleaned up after he was done. He brought plastic to cover the clothes in the closet, wore shoe covers when in the house, and vacuumed up after he was done. He explained what was wrong, how he fixed it, and prevention. I needed my primary drain cleaned out and had a secondary shut off switch installed. They are a local small business that I would support again! Thank you :)

Five Stars and more!  From first phone call to final billing, this experience was exceptional.  Alex and Elena were fantastic during the initial consult and home energy review.  They answered all of my many questions from efficiency to implementation.  Chris and his crew were prompt, professional, and efficient.  They even finished a day earlier than estimated and left my home exactly as they found it!  Ideal Energy has earned a lifetime customer from me for all of my HVAC and energy efficiency needs.  I could not give them a high enough recommendation!

While my husband and I love our new home, it is definitely not energy efficient so one of the first things we did when we moved in was research companies to conduct an energy audit through SRP's discounted audits. Ideal Energy stood out to us so we gave them a call and are so glad we did. Our attic is very poorly insulated and there are holes in the duct work so they will replace the duct work and install new insulation; their assessment was thorough and they provided us with detailed information about the work that was needed.

In addition, they promptly responded to my call regarding one of our air conditioning units, which stopped working after receiving some water damage from the excessive rains we recently had. They were very honest about what needed to be fixed instead of trying to sell additional work that did not need to be done. Very professional and courteous and I definitely recommend them!

I always turn to Yelp for help! :)  
So I hope I can be helpful to others too!
Alex  really went out of his way to fix our two AC units!!!
He came after business hours, he fixed one; came back the next morning at 7am to fix the other...way before business hours!! He worked with our time and did not turn us down just because we couldn't be home during normal business hours.

Definitely recommend this business!!

P.S  I also got great hiking tips from him!

Thank you Alex and wish you all the best!

Alex and Cris (project manager) were outstanding.  From the energy review to installing attic insulation,  and new AC unit.   This company not only thought of changing our old,  inefficient (24 year) unit.   These guys did an energy review (scientific, state of the art tools) and recommended a smaller energy efficient unit (3.5 ton Vs. 4 ton) that combined with the new insulation would save us money now and later - we have seen a savings in our monthly compared to last year already in the summer months!  Lastly, they took care of all the rebates that arrived very promptly.   No mud slinging but we are so happy to not have gone with the big orange store.

We had our rental house AC unit replaced by Ideal Energy. We were so impressed by their work, we had our main home's entire system replaced and upgraded. Not an easy job to say the least. But Chris and the crew did an outstanding job. They replaced all ducting and added insulation, sealed up unused swamp up ducts, replaced 2-30 year old units with 1 unit that has 3 zones. We cannot be happier with our new system. The best part-no more dust blowing into the house. We're relieved now that we have a trusted team to assist with any needs down the road.

We had this business come out to replace out old poorly installed air conditioner. They did an amazing job. Alex was awesome did a very thorough inspection of my home and gave me the perfect size unit and estimate for the job. If you ever need to have your Air Conditioner replaced I highly recommend this company

First off I would like to thank Ideal Energy for all their expert advice and professionalism.

Alex came out to visit with us and did the audit on our house which was built in 1978. It's a block style home and getting older so it's not very efficient. Alex spent a good 2 to 2.5hrs doing the audit. During the audit I asked if I could follow him around to see what they were doing and ask questions and he strongly advised I do that. He certainly educated me along the way about several questions I had. He explained what upducts are which I had no clue as there are 4 of them installed through out my house. Here for the past few years I would open all the windows in our home when we ran our swamp cooler. It was annoying having to always open/close the windows and it would also let a lot of dust in the house plus it's a security risk where a burglar could easily open the window and come in our house. Alex explained the upduct and how it works and no longer do we have to open our windows when running our evap cooler.

After the audit was done Alex crunched some numbers and came back out to visit with us going over the results. He had several options for us, breaking down several quotes from all the work to be completed and others being just the major/most cost affective. We opted to do 3 of the 4 recommendations. They were to seal all the duct work in our attic and all the registers in our house. Add more insulation in the attic to move us from an R22 to R38 value and lastly to get rid of our money hungry 1hp pool pump and install a variable speed pump. Once we signed the contract Alex and his crew came back out to complete the agreed work.

It took them 2 half days to finish the work as it June when they were doing the work and very hot outside. The crew was very professional, knocked on doors when needing to enter the house. Cleaned up very well after themselves etc. They allowed me to ask all the questions I wanted and they even pointed a few things out that were changed. I felt confident they were doing a great job.

Once the work was completed they ran another blower test on our house to verify the results. Everything came back PERFECT. Our house is much much more efficient and comfortable to be in. We had several hot spots in our home including the master bedroom which was always a good 5-7 degrees hotter than the rest of the house. The new/additional insulation really made a huge impact with how our home feels on the inside. The duct work sealing also made a huge difference. Sitting on the couch in our living room I could never feel the air conditioner blow on me through the vent. Now I can easily feel it and i'm sometimes in search of a blanket even though its July right now. Alex explained how leaky our ducts were, he said if we were to imagine a 17 hole in our duct work, thats how big of a hole we had if you add up all the leaks we had. AS you can see by fixing the leaks, we now have a much larger volume of cold air coming into the house instead of our attic. In return this will and should save us significant amounts of money. I know for a fact the comfort of being in our home has changed a lot. It always felt hot in here and never the temp our thermostat showed. now it feels perfect and we enjoy being in the house.

I highly recommend Alex and Ideal Energy if you are considering getting an energy audit done and wanting to make your home more efficient. They returned phone calls and emails promptly during pre-sales, construction and post sales.

Alex and Elena were outstanding, informative, courteous and caring.  They answered all my questions during the energy audit for APS.  I applaud their professionalism and informative facts.  I would highly recommend them to anyone interested in an energy audit and they are APS approved.

We've had Ideal Energy do work for us twice--once to put in insulation, fix our duct work and replace our pool pump, and once to replace our air conditioning unit.  We could not be happier with the service we received from everyone affiliated with Ideal Energy.  The customer service is tip top--even though I know they are extremely busy, Alex and Elena made us feel like were a top priority.  They were able to replace our a/c unit within days of speaking with us and they have never steered us wrong with their guidance.  Already our house is significantly cooler.  The work we've had done is of exceptionally high quality and the prices are fair.  We absolutely could not be happier with Ideal Energy--I wish more of our friends needed work done so we could refer them to Alex and Elena!

I don't know where to start but long story short, I initially contacted Alex and Elena at ideal energy because my summer cooling bills were ridiculous and some rooms in the house were warmer than others. I was sent Theo for a 3 hour thorough inspection and analysis and Theo knew exactly what he was doing. This was a guy who was a subject matter expert and provided me with a dozen page report detailing everything. It turned out that my insulation in the attic and the duct system was all messed up. So I scheduled an appointment for them to take care of all of those issues.
A whole crew was sent out to my house, i think 6-7 people with the crew lead Kristian who is definitely an expert at what he does. Each and every one of them was professional and well mannered, very knowledgeable, they did an amazing job and an amazing cleanup after they were done and all with a smile on their faces, which you don't see too often these days. Alex contacted me later in the afternoon to make sure that everything went well as i would expect from any business that knows how to take of customers. I have noticed a big change with the added comfort and i will definitely be contacting them again in the future.
Big thanks to Alex, Elena, Theo, Kristian and the rest of the team.

We (sort of randomly) picked Ideal Energy to conduct our SRP $99 home energy audit and Ben came out. He explained everything thoroughly and let us know the problem areas. He followed up promptly with a detailed description of our house and a quote, then again a few weeks later to let us know SRP had increased its rebates. Great customer service and we decided to contract with them to do the repairs they identified in our duct work and insulation. Chris and his crew did it all in one day and we've been super happy with the results so far. Hopefully we'll see energy savings next summer. Highly recommended!

I had an energy audit done on my home. I'm sorry to say it wasn't done by Ideal.  I did call them to give me an estimate on the repairs that were needed. Alex came to my home and was very professional and informative about what should be done and why.  His estimate was very reasonable and contained far more information than the original company I had called. I had a new Ac unit installed and blown in insulation in the attic. Chris and his crew were on time and did a great job on the install and clean up. Ideal is a company you can trust. I highly recommend them.

Two years ago, Ideal Energy did some work on my old house to improve it's energy efficacy.  The results was lower bills this last summer.  So when my furnace started spewing carbon monoxide I called them and some other BBB A+ firms.  When the bids came in, not only were they more than a thousand dollars cheaper, they where able to install faster than the other firms--they had the furnace installed the next day. I highly recommend Elena, Alex, Chris and the crew if you need anything having to do with homes HVAC and saving energy (and money!)

Ideal Energy should be called Phenomenal Energy!! Their service and professionalism was great. I will use them for any homes I continue to acquire. I wish every company was operated with the same customer and quality focus as Alex and Elena provide. I am very satisfied and will continue to tell my friends and family. This is an actual review from a real living, satisfied customer. Thank you!

Ideal Energy is AMAZING!!! I had the company come out and bid the work for my AC, duct work, and insulation. They were extremely professional, competitively priced, clean, on time, and did QUALITY work. I wish I could post pics to show my SRP scorecards and the quality of the work, but I'll summarize. In July 2012, before installation of the new AC (Trane) and duct work, my home had a scorecard rating of 10 (least efficient), and in August I had dropped to a 4 (in 1 month), and now consistently receive scores of 2-3. My home is 2 stories and approximately 2000 sq ft w/ no pool. My bills in 2012 went from $380 (July) to $215 (August) to $190 (September), and in 2011 my bills were $395 (July) to $470 (August) to $505 (September). The owners of Ideal Energy LLC also took their time to research all of the government/energy credits and assisted me in making the process simple to receive my credits/refunds. Wouldn't choose another company in the valley! Cheers!

A while back, Ideal Energy did an energy audit for us with pictures, numbers, and graphs of how we could improve our home's energy efficiency. They were extremely nice, professional, and timely. They answered all of our questions. Just recently, they fixed/repaired all of our AC ducts and added a bunch of necessary installation. They were very clean and worked quickly and efficiently. They took before & after pictures to show everything they did. Our AC air is now much cooler and blows more efficiently/better. As a result, our house cools down more quickly and and stays cool for a much longer time than it did before. This makes our 43 year old house so much more comfortable to live in and we look forward to the impact it will have on our bills! We expect to save so much in the heating and cooling of our house. Ideal Energy's work was very reasonably priced and worth every penny! I would recommend that everyone check out Ideal Energy for any energy needs your house may have!

We would recommend Ideal Energy to anyone who wants amazing and prompt customer service.  Alex, Elena, and their team have been great to work with.  We live in a slump block house that was built in 1973.  Needless to say it was in need of new insulation and additional energy saving work. After completing an energy audit for us in 2012, it has resulted in much lower energy bills, saving us at least $50 or more on our electric/heating bill every month!   Today was the 3rd time we have had them out for various work and they did not disappoint.  They installed a new AC for us in a timely manner and made sure that we received the best price available.  We really appreciate the fact that they are nice, truly careful about the quality of service they give, and above all leave us with peace of mind that we are getting a great product every time we need something. On a side note, they make sure to clean up everything before they leave.  I cannot say that about most contractors we have had in the past.  Thank you guys!