Best Businesses in Phoenix, AZ

Really loved the work done! Price was reasonable and Jeff is very health conscious, which is important to me especially when dealing with paint and dust that comes with it. He and his team resealed my roof and saved me a ton of money, then fixed up some needed paint inside my house!

I was hoping to find more than just a LinkedIn profile, yet didn't. So here I am making one. Restorations by Gary Rait I would highly recommend for anyone looking to restore their sewing machines. From what I think he said, he restores more than just sewing machines and their cabinets. I found this excellent buisness and met Mr. Rait at a quilt show in Prescott Valley. For a reasonable price he restored my early 1900's Singer treadle sewing machine to working order. He did a beautiful job in getting it looking like a actual piece of furniture that would be found in a real antique store, not some worn-out falling appart thing at a flea market as it was. I am very happy with the care taken in picking it up it from my home in Prescott bringing it to his shop and returning it in a short amount of time. I also appreciate him saving what he could of the wood and machine parts.
If there was anything higher on Yelp besides the five Woohoo! As good as it gets! stars, he would definately deserve it.

My water heater blew Monday morning.  My insurance agent recommended Darrin at Purtec as she said he wouldn't charge me for more than I needed as so many other water restoration companies do.  Darrin was out within the hour and complemented me on getting the water turned off as soon as I did-he contained the area in plastic and ran fans-his men came out the next day to check and said it needed another day.  They came out this morning and tested and everything was completely dry.  They took away all the plastic and fans and cleaned up after themselves beautifully!  I couldn't be happier with Darrin and his crew!

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

I could  not have asked for a better experience in the face of significant loss.  My house was severely damaged by fire and I had no idea what to expect.  Absolut was there the first day to walk through the house with me, asking me to point out items that were important to me and helping me understand what could and could not be saved in a gentle and respectful way.  The cataloging of the belongings that were unsalvagable was incredibly detailed.  When it was time to return the items that had been cleaned and restored, everything was carefully wrapped, boxed and labeled.

Great service! My water heater leaked last week, and I was referred to ecodry by a neighbor. My experience was great from the first call to the repair work! Erica was very helpful and friendly on the phone, explaining exactly what was going on, and the technician that showed up for the repair was extremely friendly and professional. It honestly looks better than it did before! Couldn't be happier!!

Ultimately, unimpressed. They get more than one star for how it started, but less than 5 for how it ended.  We had water damage in our kitchen and the insurance company stripped it down. We contacted this company on a referral, and at first they were very responsive. Since we were rebuilding anyway, we told them that we wanted to get a new cabinetry configuration, and they promptly provided a brochure for new cabinetry. Once the insurance funds came through, we contacted them and asked about specifics, to ensure we knew what we were getting. While they provided some of the information requested (like ROC#), the best way I can describe the response is a civil huffy. They concluded with something to the effect of since you're changing the configuration, we can't do the work. If this were the case, why didn't they say that upfront instead of wasting our time? I didn't really believe this was the reason, given that they gave us the brochure up front. Instead, I have a sneaking suspicion the change of heart was because we asked about things like ROC# and bonding. In the long run, I guess they did us a favor. We went with a different company, are thoroughly satisfied, and I've rated that company well better.

My carpets were in serious need of a cleaning. Called ACR thanks to a referral and got a fair quote and next day appt. They sent me an email with a photo of the person who was coming out to clean, and apparently all employees have to pass an in depth background check so that was comforting. He was on time and did a good job. Even got some pretty bad stains out (much to my surprise, as they had been there for a long time). I'll use ACR again.

I would not recommend dealing with Disaster Resoration LLC. I have had the worst headach getting them to send an invoice out on a very small amount of water that I had them clean. I caught the water within 20 minutes leaking out of my washing machine and called them for a quick clean up as I have infant twins and their room had a tiny piece of carpet wet. I wanted to be sure that I had zero chance of mold in the babies room.

It is now mid August. The date of service was early June and I am still battling for them to get an invoice out to my insurance company for payment. They are threatening to put a Lean on my home for non-payment and I called them today to speak with them about payment as my insurance company is trying to pay but in order to do that they need the invoice however, Debbie was not only rude but said the invoice would be sent when she got to it.

They are so willing to threaten me with a Lean on my home because I have not paid yet I cannot get out of them what I even owe for payment!

The repair department comes after the cleanup and dry-out and I already have their invoice. Their invoice was almost $2000.00 to put some doors back on and 2 toe kicks on my cabinets and clean the tile and floor. WOW! Half that invoice is surcharges and minimun overheads that you do not know anything about but they kept assuring me saying. Don't worry, your insurance is paying for this so why would you care? Well, maybe because I would like to retain my insurance coverage after this claim?

The repairs were two weeks after the cleanup. Yes.. that really means that 20 minutes of water cost me 3 weeks of dealing with fans, people in and out of my house and repairs! RIDICULOUS and the customer service representative was so rude! This was an overkill but they continued to tell me that this was a category 2 cleanup and they had to go this route even when I denied certain services. I would recommend some other company that will not deal with their customers rudely and threaten them with Leans when they cannot even output an appropriate invoice.

Good luck!

Thank you very much Thomas Restoration for the amazing help and turn around on our damaged property. We we're searching for the leading Water Damage Repair Company and you highly referred.

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Water Damage Repair
Fire Damage Restoration Services in the Phoenix Area

Glad to leave a review here-

I feel the office staff was really willing to help with my complaints. Unfortunately I don't feel the actual roofers take much pride in their work. After showing pictures to the office of a couple issues I had with the work, they sent someone out to fix those issues immediately and made sure that I was satisfied. I would have given the company five stars had I not had to watch over the roofers work and contact the company to come out and fix lazy workmanship.

I would give negative stars if possible. Words cannot even to begin to express what a nightmare it was to work with this company after we had major water damage at the beginning of april . Let's start with the project manager. Obe is lazy and has absolutely ZERO communication skills. Many calls/texts to him went unanswered and on the chance we did get ahold of him, he was drag his feet and suggest we call people instead of doing his job himself. We had MANY issues with the people stratton sent out from the get go and yet obe didn't come out to the house to handle anything until the very end of the project 2 months later. The company they sent to install our tub and shower did a HORRIBLE job (see pics) and when we sent them the pics of the issue, they sent out the same company to tell us it was fine and supposed to be like that. This was infuriating since the whole reason we were dealing with this issue was water damage and the huge gaps in the shower would have put us right back in the same boat. We finally called the insurance company who sent out a 3rd party to inspect the tub and they agreed it was not done correctly and would handle it. They got obe to send out another company who finally installed it right, but only after the tile and drywall was installed/removed 4 or 5 separate times because of these issues. They claimed that the contractors would be gone by 3 each day and that wasn't the case. One day in particular, the contractor stayed till nearly 730pm doing a rush job on the tile and drywall because his birthday was that weekend and didn't wanna worry about work. He ended up leaving one of the tiles raised much higher than the others, creating a major fall risk. They left certain things unattached in their rush to do the job, including the ring around the toilet pipe and shower head. We requested to have them come fix the shower head issue and were told the guy would come between 2-4pm and he never showed up til 445. We never received any communication from the repair person or obe, even though we had texted him for an update. I ended up turning the guy away cause it was too late at that point, and we were told that we would receive a credit off the final bill if we wanted to just fix it ourselves. We agreed, and yet they never took the discount off. That brings us to Monday 7/5 when I called to get the bill squared away and they were apparently closed but didnt bother to tell anyone. Then I called Tuesday and was told Tiffany was in a meeting and I'd get a call back 30 mins later. I had to call back after 2 hours because they never did and they tried to get me to pay the bill without the credit. When I asked about the credit they had no idea what I was talking about and had to look into it. They called back a few hours later and offered a measly $25, which at this point we took because we just want to be done with them. Tiffany said she would send the bill the next day so we could pay it and lo and behold, it's 2 days later and we haven't got an updated invoice. This company is absolute GARBAGE in both quality and communication and the only recommendation I have is to stay far far away from them.

Unfortunately, I have to update my review to one star.  Like someone else before me, the mitigation portion of this company is pleasant and easy to deal with, however, on the repair side it is the complete opposite.

I have endured 3 missed appointments and a serious lack of communication.  Every time I would call in and find out what was going on, the person on the phone would say they had no idea that an appointment was set and that someone would call me back.  It wasn't until I threatened to cancel that someone did finally call me back.  His subliminal attempt at placing the blame on me for the missed appointments was the last straw.  I have since terminated my contract with this company and have informed State Farm (my homeowners insurance carrier) of my experience.  Drystar has been flagged by them to warn other potential victims of their incompetence.

It's truly a shame that it had to get this bad, however, I cannot justify taking 3 days off from work to wait for someone to show up and have them flake.  3 appointments missed in a row is unacceptable and clearly indicates that this company lacks the professionalism and competence to provide me with a successful resolution.  I have zero confidence in this company and suggest you explore other options as I have been forced to do.

Sloppy! Dirty! Lazy! Very very awful company to work with. Can't match molding with their flooring. Don't care for valuables as they covered my entire room with dust which got all over my makeup and expensive pc after jackhammering without putting a tarp up. Employees will argue with you and tell you off but don't forget their MULTIPLE smoke breaks. Reuse old molding, leave exposed nails, take advantage of elder people. And will accuse you that you do not know what you are talking about because you do not understand. Also schedule is not consistent they will say they're coming one day then not show up and when they finally show up will continue plans without consulting owner first. Very childish company please avoid them at all costs. I wish I had looked on yelp before working with these scammers.

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