Best Businesses in Phoenix, AZ

Really loved the work done! Price was reasonable and Jeff is very health conscious, which is important to me especially when dealing with paint and dust that comes with it. He and his team resealed my roof and saved me a ton of money, then fixed up some needed paint inside my house!

I was hoping to find more than just a LinkedIn profile, yet didn't. So here I am making one. Restorations by Gary Rait I would highly recommend for anyone looking to restore their sewing machines. From what I think he said, he restores more than just sewing machines and their cabinets. I found this excellent buisness and met Mr. Rait at a quilt show in Prescott Valley. For a reasonable price he restored my early 1900's Singer treadle sewing machine to working order. He did a beautiful job in getting it looking like a actual piece of furniture that would be found in a real antique store, not some worn-out falling appart thing at a flea market as it was. I am very happy with the care taken in picking it up it from my home in Prescott bringing it to his shop and returning it in a short amount of time. I also appreciate him saving what he could of the wood and machine parts.
If there was anything higher on Yelp besides the five Woohoo! As good as it gets! stars, he would definately deserve it.

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

We recently had a house fire on 3-15-13 and when the time came to remove contents from our home for inventory we had a bad experience with the company that we were originally going to hire for the job.  

However, Absolut Restoration, a company recommended by our insurance company and a family friend came to the rescue.  Absolut Restoration was very professional, nice and real detailed on our inventory sheets.

They did an amazing job and we are truly thankful that they helped us during our time of need.  Misty one of the owners was very nice and explained everything in detail to us so that there would be no surprises.  There was no high pressure tactics and we never felt that we were being taken advantage of which is common after a house fire.  

We did have an issue that came up during inventory of the contents but that was resolved amicably.

Absolut Restoration is a company that has experience and all of their employees work very hard it was a pleasure working with Absolut Restoration and their content team.

EcoDry came out at the recommendation of the technician from our home warranty company after it was discovered the dishwasher caused major water damage in our kitchen.  The first crew responsible for tear out was amazing and did outstanding work! They were neat, organized, and extremely professional putting down plastic and hanging sheeting to handle the mess.  

Fans and a dehumidifier were set up to dry the floor and it was agreed with our insurance and the EcoDry project manager that the floor would be cut out after 4 days if it didn't dry.  4th day came and the Ecodry guys said they needed to let dry longer because insurance wouldn't pay for cutting it out, which was a total lie, after talking with our insurance adjustor he said EcoDry was trying to pad the bill by extending the time fans were used. Almost a week after the floor was cut out, I call to see what the plan was for the build back crew, it seemed as though they had forgotten about us after we wanted the fans out.

Every day we waited hours after the time they told us someone would be there until the time they actually showed up. Very frustrating when you tell your work you'll be in late and then have to call them to say it'll be even later because the workers haven't shown up yet.

Here is where the real trouble starts; all the crews in reconstruction are NOT employees of EcoDry and were unlicensed sub-contractors. Mostly they were gruff, extremely messy, and careless to the point of breaking personal property in our home. The counter guy Sal was a colossal jerk and left his L.A. county prison issued towels behind. These are NOT the kind of people you want to leave in your house without you being there or alone with your significant other; they seem to have major problems with speaking civilly to or respecting women.

Our restoration work has been done but our countertop is so uneven our flat top stove cannot be put back because one side is higher than the other and doesn't fit. The countertop disaster caused the backsplash to be installed poorly which now means none of our outlets or covers are installed properly, the old and new grout colors don't match, and the dishwasher won't close because of the countertop being uneven. Kitchen sink is scratched and scuffed, garbage disposal was damaged and makes a racket, faucet won't turn, extend, or retract correctly because plumbing was installed incorrectly, and the water filtration system leaks when it is turned on.

The restoration crew used our dining room chair as a ladder to do dry wall work and broke the chair and left it covered in plaster and the countertop contactor damaged a personal project we were working on in the garage. They drug the dishwasher across our hardwood floors leaving a massive 8 foot plus long scrape, a gnarly gash in another part of floor, dents, dings and scrapes in all other parts of floor, scrapes in microwave and fridge, front porch and black gate covered in white plaster and plaster dust, dings, dents and scrapes in the cabinets and drawers, dirt and electrical outlets in drawers.

We sent pictures to our project manager Mark as soon as the countertops and drywall were put in and he largely brushed us off. After all the work was done, we asked for another person to reach out to us since our project manager didn't seem to care, his manager David did, we explained everything over the phone. David asked for pictures which we already had given to Mark and David denied any and all damage. We insisted he or someone come see the issues in person and he cancelled.  We've taken 11 days off already working with these guys. I asked for David's supervisor or the owner to contact me and that still has yet to happen. That was 7 days ago.  Something is wrong with this company.  We're in the process of filing an ROC complaint. Steer clear of EcoDry.

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

We have used AZ Carpet Restoration for years in our business and our home.  Their crews are quick, efficient and professional and go above and beyond our expectations.  Unfortunately, we were treated to a holiday electrical fire in our store last year.  Thanks  to Russ's son-in-law who pitched in on New Year's Eve - we re-opened New Year's Day.  I highly recommend AZCR and even give them the keys to my home or business to complete jobs.

Quite possibly the most deceptive, dishonest bunch of schiesters I have ever dealt with. They convinced me to let them place lots of expensive fans and dehumidifyers in the building after a flood. The water had been removed within hours by a great carpet cleaner I used and the carpet had been removed by my handyman. These guys came in with some thermal imaging cameras and showed me where the drywall was supposedly wet. I feel like a real oron for falling for their act because

WARNING!!! Do not use this company. When they come out to do their free inspection, the employee will have you sign a CONTRACT right then. If you can not read it because the signature is done via cell, the employee will tell you that is just says that he came out to your property to do an inspection. That is a LIE!! Thomas Restoration has filed OVER 25 lawsuits against people in multiple courts in a 21 months period. These people say three main things: TR never gave them an estimate, before they have them sign their contract or after. They did not know they signed a contract. TR is over charging. BUT his contract says whatever your insurance does not pay YOU PAY! Please spend the word EVERYWHERE! via chat, blogs complaints etc. Know one else should have to go through this legal expense for a contract, as bad as it is-legally counts as a contract. I am attaching the contract that he has you sign via cell phone (saying it is something else). Along with other documents to show you what I am saying is VERY TRUE!  
This is the personal experience of people I know in lawsuits with Thomas Restoration.  Look at the provided photos I attached and do your own research. To make you own decision. Good luck and please spread the word if you come to the same agreement that I have.

Good communication and on time arrival. Respectful and easy to talk to when explaining how they were going to do the job. We needed dozens of tiles installed after solar panels were installed by another company. The team completed the job very quickly and even showed me what was done as I had a few concerns about how the solar company left my roof. All in all great communication from reception, Marie to Jose and Co. I will be using again in the future and I would highly recommend them to you!

I was referred to Stratton from Traveler's Insurance. I am still in progress with the repairs and regretting selecting this company. They are very poor on communication. They would not schedule my appointment until I paid the deposit, and then I had to keep following up after they took my deposit to get an appointment scheduled. It takes numerous emails & phone calls to get a response. I have had to go through the chain of command to get any sort of action. We had water damage from a leak under our kitchen sink. This morning they brought my kitchen cabinets back for the install. They were not painted in the shop like I was told they would be. They still had water damage. After I refused delivery, I was told they would be painted at my house. This is unacceptable as they are lacquer spray painted. Also, our kitchen sink was not supported & started to drop after they removed the original cabinet. I had zero response when I emailed Stratton regarding this. Fortunately my husband cut a board to support the sink to keep it from falling. The plywood support under the granite fell off since there was only 1 support under a different piece of plywood. I am so disappointed in my selection of this company.

I never thought I'd be leaving a great review for a remediation and construction company but these guys were fantastic.  Every step of the way they were communicative and responsive, from the initial remediation with Justin through construction with Garret to billing with Chad who made the process of paying the bills easy and enjoyable.  Thank you guys - I'm very impressed with how you do business!

I had substantial damage to both my up and downstairs bathrooms. They responded immediately after being notified by the plumber (within minutes). They came to check on the drying out process daily.

Unfortunately they were not responsive to my insurance agents attempt to contact them. They told me I was supposed to turn over my first insurance check to them. Thank goodness my insurance adjuster told me NOT to turn over the check, they are were supposed to talk with the water mitigation department to be paid. The check was for the rebuild, not demolition.

My insurance company advised that the time taking to dry out and tear out was unusual and we should have been in the rebuild phase by then, not still in the drying phase, especially in Arizona! They also left nails sticking up out of the floor that could have resulted in serious injury.

After having Drake, a manager come to my property things went better, however, the demolition crew attempted to not remove everything, even after Drake had told them to do it! If you use this company, you should have Drake involved from the beginning.

They left all the demolished parts laying in my yard and the bathroom. The new company hired for the rebuild had to haul the garbage away for us. This company has much room for improvement. The punched holes in unaffected walls of both my bathrooms due to carelessness. They broke cabinet frames they were supposed to save due to recklessness and carelessness.

The company referred to us by the insurance company has been very responsive and reputable. I hope Quick restore will learn from this process to improve customer service.

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