Best Businesses in Phoenix, AZ

Very happy I hired classic shades! I am an out of state landlord and recieved a couple of bids. Jeff responded first and was the first to go out to my property and provide a bid. He ultimately came back with the best price and I felt the most comfortable with him because of how clear he communicated everything. There are some people who take great pride in there work and Jeff is one of those guys. He pays attention to detail and is passionate on it being done the right way. He took pictures for me every step the way letting me know what he was doing. Actually he even picked all the paint colors for me since I couldn't be there in person. The end result in the pictures look amazing. I had my property manager go do a final walk thru for me and he verified in person the quality of his work. At the very least I would have him come out to provide a bid, you will be happy you did!

I was hoping to find more than just a LinkedIn profile, yet didn't. So here I am making one. Restorations by Gary Rait I would highly recommend for anyone looking to restore their sewing machines. From what I think he said, he restores more than just sewing machines and their cabinets. I found this excellent buisness and met Mr. Rait at a quilt show in Prescott Valley. For a reasonable price he restored my early 1900's Singer treadle sewing machine to working order. He did a beautiful job in getting it looking like a actual piece of furniture that would be found in a real antique store, not some worn-out falling appart thing at a flea market as it was. I am very happy with the care taken in picking it up it from my home in Prescott bringing it to his shop and returning it in a short amount of time. I also appreciate him saving what he could of the wood and machine parts.
If there was anything higher on Yelp besides the five Woohoo! As good as it gets! stars, he would definately deserve it.

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

I had a flood in my apartment and my insurance company gave me their phone number - I am glad they did! I was soo stressed out and didn't even know where to begin. They were knowledgeable and always returned my calls ASAP. I had a great experience and would recommend them.

Today Caleb from EcoDry called me after reading my Yelp review. He wanted to learn more about my experience with his company. Caleb listened to me share my frustrations, and he took my feedback. I believe companies that collect and use feedback provide better customer service. Caleb expressed genuine concern after learning of my experience with EcoDry. He assured me that my situation was atypical and that EcoDry is working hard always to improve customer experiences. I believe this to be true from his actions. He did what he could to restore my faith in EcoDry by rectifying the situation.  I sincerely appreciate his kindness, and I value being heard.

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

Hi.  my insurance company set up ACR to do the initial setup assessment, drying process etc on my water heater disaster. They were prompt, knowledgable and had great attitudes. Ill now have my carpets cleaned by them when the time comes.

Where to start??? May 25th my main water pipe broke in our Master bathroom, I called Disaster Restoration (1st Response Team) to review damages and help with the 2 of water in our carpets that was in the master bedroom, hallway leading into the Living room. The gentleman Josh brought some industrial fans and humidifier that flipped our circuit every 20-30 mins and these machines with hoses had cracks leaking more water on the walls and carpet that wasn't wet (living room) This lasted a total of 6 days as the walls and carpet dried out. ($6,461.54) We were told by Josh that due to a test conducted we had Asbestos a team was coming to take care of the Asbestos and we would need to be out 6/31 to return later that day after the air quality test resulted a positive response. The Asbestos team that spoke very little English advised me and my two children that all the personal and furniture would need to be removed so they can start the cleaning. 2 1/2 hours we spent moving stuff out of the master bedroom, both bathrooms and Living room and shoved stuff ANYWHERE WE COULD! My other three rooms were so full of stuff these rooms could not be accessed. Only to be told before we left it would be a 3-4 days job and us having NO PERSONAL ITEMS TO LAST US 2-3 days!!!!! ($9,826.39) It was a total of 5 days!!! The quality air test, mind you I had to call and follow up on was completed on Saturday June 3, because the business was closed that produces the results we would not hear until Monday?!!???? Monday I finally call the office to find out we CAN enter the house to find No toilets (they put them in my tub and shower, damaging the pan) no sinks or vanities and everything stripped from the living room, bedroom, bathroom and hall... (Still unlivable) It took the company until June 7th to get someone out to look at the damages to write an estimate, it took this guy until June 12 to finalize the estimate to send to our insurance company for approval. It took Him until June 16th to meet to sign a contract that work can be completed and it is now June 29th and he has had ONE OLDER MAN in our house for the last 4 Days putting up some dry wall in a few areas in the house, adding texture to the drywall and removing the old trim and adding new trim... 4 DAYS!!!!!!!! The house is still not painted, we asked back on June 7th when he was there we wanted the 3 bedrooms painted so the house matched, he basically said it is not a priority and will not be done when the carpet is put in. The TILE IN BOTH the bathroom were NEVER CHECKED FOR WATER DAMAGE and when we pulled it up. There was water and mildew and little worms close to the water... I AM SO OVER DEALING WITH THIS COMPANY and the LACK of professional work they have provided. STAY AWAY FROM THIS NIGHTMARE OF A MESS!!! They do not care about their clients!!! The put a temporary lien on your home without advising you to protect their payment and treat you LIKE A NUMBER!!! I was told tonight, basically they will take their time as they have other jobs to do. We are not a priority ... For $9.8k I bet the BBB will think otherwise!!!! Bless the person that deals with them NEXT!

WARNING!!! Do not use this company. When they come out to do their free inspection, the employee will have you sign a CONTRACT right then. If you can not read it because the signature is done via cell, the employee will tell you that is just says that he came out to your property to do an inspection. That is a LIE!! Thomas Restoration has filed OVER 25 lawsuits against people in multiple courts in a 21 months period. These people say three main things: TR never gave them an estimate, before they have them sign their contract or after. They did not know they signed a contract. TR is over charging. BUT his contract says whatever your insurance does not pay YOU PAY! Please spend the word EVERYWHERE! via chat, blogs complaints etc. Know one else should have to go through this legal expense for a contract, as bad as it is-legally counts as a contract. I am attaching the contract that he has you sign via cell phone (saying it is something else). Along with other documents to show you what I am saying is VERY TRUE!  
This is the personal experience of people I know in lawsuits with Thomas Restoration.  Look at the provided photos I attached and do your own research. To make you own decision. Good luck and please spread the word if you come to the same agreement that I have.

Good communication and on time arrival. Respectful and easy to talk to when explaining how they were going to do the job. We needed dozens of tiles installed after solar panels were installed by another company. The team completed the job very quickly and even showed me what was done as I had a few concerns about how the solar company left my roof. All in all great communication from reception, Marie to Jose and Co. I will be using again in the future and I would highly recommend them to you!

I live in a condo duplex. My neighbor had a fire. I had smoke damage and a dozen firefighters trooping in and out from the front and garage doors to the attic - which means I had a closet full of clothes full of insulation and floors and carpets soiled and abraded by soot, grit, water and chemical covered boots. My entire condo smelled of smoke and was coated in oily grey soot.
Stratton was rebuilding my duplex other half for my neighbor from the studs out.
I trusted them and his Travelers Insurance Co. to do what was right.
FIRST they took $1000 deductible from me that I'm not going to get back.
SECOND they wrote up an estimate of cleaning and painting to the tune of $17,000.
THIRD The painting is done so badly and thinly that if I pull a nail out of the wall they painted over it peels off ribbons of paint
FOURTH They estimated and then claimed to have scrubbed down walls and deodorized before painting. NOT DONE
FIFTH They said they'd rehang drapery rods. NOT DONE
SIXTH CLEANING Their crew consisted of one woman, her husband (who was suppose to do the ductwork and I had to pay someone later to actually do it) and 2 teenagers who flipped dust rags around. The floors were barely mopped. I dusted everything again when they left. The tiles in the bathrooms had visible soot and grit on them. They broke the pulleys on 2 wood window blinds and the bathroom fans are still emitting soot motes into the air...

I am not happy
It wasn't even my fire
I've repainted 2 rooms since they left and I had to buy paint because they didn't leave me any.

Do NOT use Stratton

They came out quickly to the 1st appt to sign the contract, then it got awful...I'm shocked by lack of keeping their word with missed appts and not calling back as promised...and unfortunately needless damage detailed below. Integrity is key in this business...I hired Richard Appel, owner of Drystar, signed their mandatory contract & gave my trust as the sole contractor to work with my insurance company on an unexpected water damage claim Jan 2019.
At their 1st visit to home, men placed wrong tape instead using turquoise duck tape on modern home ceiling to hold plastic for taking out counters on insurance claim access, immediately pulling off the smooth texture mud & paint from professional drywall ceiling at the site unnecessarily causing more damage to home. They continued taking out the 3 cabinets and in this process, dented the side of the stainless steam dishwasher, hit both sides of the hanging shoulder height dark cherry Thomasville cabinets above their work on either side,  leaving obvious pale wood unfinished gouges and then removing remote powered under-counter 15 tv combo unit, dvd, music player, they left broken pieces found on the floor which control the unit to remain flat when not in use.  Richard Appel's men immediately apologized, said no worries they will take care of the damage. Next step & 2nd visit, his 2 estimators come to do a full total of the claim and pack out.

They said they would have totals probably by end of Wednesday or Thursday. Instead a week later I call and ask if they have them ready to go over and they said they would get back with me.  Then one of his men, said they have too much other work and won't be continuing with this job; dropping their responsibility. Their contract specifically reads to please contact them before the Registrar of Contractors, which I did following not finishing the totals I was waiting on. Again, no response. I turn as see they have given me their business card asking me to go on Yelp and give a review.

Very disappointing, they were paid in full within 10 days as their contract demands and absolutely NO actions towards addressing and completing promptly this matter when I asked by calling and by written email to date as listed again in their contract to do. I hope I hear back from you Richard confirming you will pay today for these damages, without further delay. Thank you.

Do not use this business!! They were called by the plumbers to do migration and subsequent restoration for a pipe leak in my attic. Anthony Munoz was the contractor that came to the house then another gentleman came and cut the hole in the drywall and installed the fan. The plastic they tapped over the hole came down shortly after they left and I had to turn off the fan. They came back the following day to redo the tap over the hole and it came down again. The fan was probably on for 24 hours and they billed me for 3 days!! Afterward when it was time to do the restoration there was no contact from anyone, I reached out to Anthony Munoz and couldn't get a hold of him and I called the office and spoke with someone who told me someone would get back to me and no one did! I still am trying to get the hole in the ceiling fixed...

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