Best Businesses in Phoenix, AZ

Really loved the work done! Price was reasonable and Jeff is very health conscious, which is important to me especially when dealing with paint and dust that comes with it. He and his team resealed my roof and saved me a ton of money, then fixed up some needed paint inside my house!

I was hoping to find more than just a LinkedIn profile, yet didn't. So here I am making one. Restorations by Gary Rait I would highly recommend for anyone looking to restore their sewing machines. From what I think he said, he restores more than just sewing machines and their cabinets. I found this excellent buisness and met Mr. Rait at a quilt show in Prescott Valley. For a reasonable price he restored my early 1900's Singer treadle sewing machine to working order. He did a beautiful job in getting it looking like a actual piece of furniture that would be found in a real antique store, not some worn-out falling appart thing at a flea market as it was. I am very happy with the care taken in picking it up it from my home in Prescott bringing it to his shop and returning it in a short amount of time. I also appreciate him saving what he could of the wood and machine parts.
If there was anything higher on Yelp besides the five Woohoo! As good as it gets! stars, he would definately deserve it.

My water heater blew Monday morning.  My insurance agent recommended Darrin at Purtec as she said he wouldn't charge me for more than I needed as so many other water restoration companies do.  Darrin was out within the hour and complemented me on getting the water turned off as soon as I did-he contained the area in plastic and ran fans-his men came out the next day to check and said it needed another day.  They came out this morning and tested and everything was completely dry.  They took away all the plastic and fans and cleaned up after themselves beautifully!  I couldn't be happier with Darrin and his crew!

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

I had a flood in my apartment and my insurance company gave me their phone number - I am glad they did! I was soo stressed out and didn't even know where to begin. They were knowledgeable and always returned my calls ASAP. I had a great experience and would recommend them.

EcoDry is very difficult to work with, primarily due to very poor communication skills. Took months to get a written estimate to insulate an attic, and then the estimate was three short paragraphs with no relevant detail or pricing by item, when the total was estimated at $21,000. No description of the type of insulation being used, what the R-value would be, or how long it might take to complete, etc. The letterhead the estimate was written on had a company logo, but no phone number, address, website, or the name of the employee who did the estimate, etc.; it's unprofessional, bordering on suspicious to be so anonymous on their own letterhead. Furthermore the bid included things that were never discussed or explained, like removing an A/C wall unit, and something about 2 wall registers, which had no explanation. I am now waiting for a detailed explanation of the estimate in writing, but I'm doubtful that will happen.

A day they were supposed to come out and do work at a specific time, as well as an estimate they called 2 hours early and said they were on their way. When our tenant told them she needed about 30 minutes to get ready, they said they would have to reschedule and never came that day, a very inconsiderate way to do things.

In EcoDry's defense, they were working with PenguinAir, on a different issue (faulty HVAC install, which led to a roof leak, and Penguin hired EcoDry to do the drywall repairs). The communication provided by the two companies, to our tenant, and myself was horrible. Each company just kept pushing the issue back across the table to each other trying to wash their hands of it. Shockingly, a manager at Penguin told me they do not work with any other subcontractors in Phoenix for things like this. In a smaller city, I could believe it, but in all of Phoenix, they have only one contractor for this type of thing?!?!?

Ultimately, unimpressed. They get more than one star for how it started, but less than 5 for how it ended.  We had water damage in our kitchen and the insurance company stripped it down. We contacted this company on a referral, and at first they were very responsive. Since we were rebuilding anyway, we told them that we wanted to get a new cabinetry configuration, and they promptly provided a brochure for new cabinetry. Once the insurance funds came through, we contacted them and asked about specifics, to ensure we knew what we were getting. While they provided some of the information requested (like ROC#), the best way I can describe the response is a civil huffy. They concluded with something to the effect of since you're changing the configuration, we can't do the work. If this were the case, why didn't they say that upfront instead of wasting our time? I didn't really believe this was the reason, given that they gave us the brochure up front. Instead, I have a sneaking suspicion the change of heart was because we asked about things like ROC# and bonding. In the long run, I guess they did us a favor. We went with a different company, are thoroughly satisfied, and I've rated that company well better.

Recently work with them to do the flooring, I found Jeffrey and Steve very honest and professionals. There where nice and easy to work with them. I highly recommend them for further projects to family and fiends.

Where to start??? May 25th my main water pipe broke in our Master bathroom, I called Disaster Restoration (1st Response Team) to review damages and help with the 2 of water in our carpets that was in the master bedroom, hallway leading into the Living room. The gentleman Josh brought some industrial fans and humidifier that flipped our circuit every 20-30 mins and these machines with hoses had cracks leaking more water on the walls and carpet that wasn't wet (living room) This lasted a total of 6 days as the walls and carpet dried out. ($6,461.54) We were told by Josh that due to a test conducted we had Asbestos a team was coming to take care of the Asbestos and we would need to be out 6/31 to return later that day after the air quality test resulted a positive response. The Asbestos team that spoke very little English advised me and my two children that all the personal and furniture would need to be removed so they can start the cleaning. 2 1/2 hours we spent moving stuff out of the master bedroom, both bathrooms and Living room and shoved stuff ANYWHERE WE COULD! My other three rooms were so full of stuff these rooms could not be accessed. Only to be told before we left it would be a 3-4 days job and us having NO PERSONAL ITEMS TO LAST US 2-3 days!!!!! ($9,826.39) It was a total of 5 days!!! The quality air test, mind you I had to call and follow up on was completed on Saturday June 3, because the business was closed that produces the results we would not hear until Monday?!!???? Monday I finally call the office to find out we CAN enter the house to find No toilets (they put them in my tub and shower, damaging the pan) no sinks or vanities and everything stripped from the living room, bedroom, bathroom and hall... (Still unlivable) It took the company until June 7th to get someone out to look at the damages to write an estimate, it took this guy until June 12 to finalize the estimate to send to our insurance company for approval. It took Him until June 16th to meet to sign a contract that work can be completed and it is now June 29th and he has had ONE OLDER MAN in our house for the last 4 Days putting up some dry wall in a few areas in the house, adding texture to the drywall and removing the old trim and adding new trim... 4 DAYS!!!!!!!! The house is still not painted, we asked back on June 7th when he was there we wanted the 3 bedrooms painted so the house matched, he basically said it is not a priority and will not be done when the carpet is put in. The TILE IN BOTH the bathroom were NEVER CHECKED FOR WATER DAMAGE and when we pulled it up. There was water and mildew and little worms close to the water... I AM SO OVER DEALING WITH THIS COMPANY and the LACK of professional work they have provided. STAY AWAY FROM THIS NIGHTMARE OF A MESS!!! They do not care about their clients!!! The put a temporary lien on your home without advising you to protect their payment and treat you LIKE A NUMBER!!! I was told tonight, basically they will take their time as they have other jobs to do. We are not a priority ... For $9.8k I bet the BBB will think otherwise!!!! Bless the person that deals with them NEXT!

WARNING!!! Do not use this company. When they come out to do their free inspection, the employee will have you sign a CONTRACT right then. If you can not read it because the signature is done via cell, the employee will tell you that is just says that he came out to your property to do an inspection. That is a LIE!! Thomas Restoration has filed OVER 25 lawsuits against people in multiple courts in a 21 months period. These people say three main things: TR never gave them an estimate, before they have them sign their contract or after. They did not know they signed a contract. TR is over charging. BUT his contract says whatever your insurance does not pay YOU PAY! Please spend the word EVERYWHERE! via chat, blogs complaints etc. Know one else should have to go through this legal expense for a contract, as bad as it is-legally counts as a contract. I am attaching the contract that he has you sign via cell phone (saying it is something else). Along with other documents to show you what I am saying is VERY TRUE!  
This is the personal experience of people I know in lawsuits with Thomas Restoration.  Look at the provided photos I attached and do your own research. To make you own decision. Good luck and please spread the word if you come to the same agreement that I have.

I hired Geo Roofing to seal several penetration points after a new HVAC unit was installed on my foam flat roof.  The technicians showed up ill prepared and without sufficient material to do the job correctly. I expressed my concerns with a supervisor and they were ignored.  I told the Geo Roofing team that their work was not sufficient to prevent leaking on the roof.  Sure enough rain started approximately 8 hours after completion and my roof is leaking in multiple locations.  They actually made the situation worse by creating low points around all of the penetration points in the roof because they didn't use enough foam.  I now have water damage throughout the house and beautiful wood floors are now damaged. I would give them no stars.

If you want service this is not the company. We called them as our fridge leak had seeped in to the baseboard and walls. When my husband talked to the lady there she said yes we will move the fridge and look behind it and give you a quote. It was clearly mentioned to them that we have a built in fridge. The technician comes and says oh I cannot move it but I can give you a quote by end of the day today, this all happened Friday morning. I check my emails Saturday morning no quote, I check it again on Monday thinking it is a weekend (as if things go wrong only on weekdays) today is Tuesday morning, I call the office, after a brief hold I am told we will get it to you by end of day today. I say, you guys were here Friday and I was promised a quote that evening....to this the lady cuts me off and instead of saying I apologize for the delay, she says, mam, we get a lot of calls. It will be end of day today. Super rude tone of speaking. I am sure they are good at what they do ( although I will not engage them) but customer service sucks.

This company is terrible. Martin is even more Terrible he lacks customer service. He lacks knowledge of the projects he has at hand and this is the companies PROJECT MANAGER. I called him cause I was told he would schedule someone for the final touches so I called and he says what final touches Umm the toilet that was taken off, the door that was removed, the base boards??? I also call once and he said after I said my name. Yeah

The floor guy took 30 hours (3 days) to do a one day tile job in a BATHROOM! He left our front door wide open several times even after we told him we have animals. If you want to work your full time job and make all the calls go with this company. Between showing up hours late for jobs, canceling appointments and rescheduling them a week later, and weeks with no response unless we call them, this place is horrible! The only good reviews are from plumbers that get a kick back from them for bringing them along to flooded homes. Once this place is out of our house we will never look back. They are horrible!!

I used the Tucson location for service.

I would give a 0 if I could.

It appears you are only valued if you are going through insurance.

They removed my cabinets (I paid them) and broke the faces when they were supposed to save them. They also were supposed to provide a quote to replace cabinets (it never came).

They said they'd finish the work after I resolve the plumbing issue. They didn't answer or return my calls for 2 weeks and my kitchen was in pieces the whole time!

Because they didn't save the cabinet faces and it was going to cost me more money, I reached out to insurance.

When I did get a response, the guy didn't want to send the photos of the damage. He told me there were too many and on multiple devices. I called the main number and he sent out a coworker the next day.

The guy came out and share some photo. I spoke to the main person and asked for the rest of the photos. He said that's all they had.

I guess he want getting me back for not wanting to work with him after leaving me hanging for 2 WEEKS.

I would never recommend this company.

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