Best Businesses in Phoenix, AZ

Wow is all I can say
Mike Nole was early, fast, professional and nice
I now have a plumber for all my needs

GREAT COMPANY! Reasonable prices and actually get the job completed In a clean and timely manor. The office staff is very friendly and helpful.

Called them and they were onsite the same day. Sent out a great plumber and her got if fixed asap. All around fast response, great communication and quality work.

Lawson Family Plumbing was not only the best plumbing company I've dealt with, but also one of the best overall companies I have ever dealt with PERIOD. From the customer service offered by the technician VIK to their unmatched prices that beat other two plumbing companies that I had previously contacted.

I highly recommend this company and will definitely be using them for any plumbing needs I have in the future.

They showed up on time and got our issue resolved quickly. I would recommend them for any plumbing needs.

This was no easy project since I live in a second floor condo. Currently there is no washing machine in place.  I had gotten a few bids for the job but Ken made the difference when he assured me he was up to the job.  Part of the job required them to dig a three foot hole 7 feet long at the base of my building. They worked hard and non stop all day. Joel and MJ were polite young men and all three got along well all day, despite the 100 plus temperatures. I had no idea the job was going to be so extensive. A camera had to be installed to locate the drain. Which was done in advance to assure me the project could be accomplished in the first place.  Dispatchers Craig and Cheyenne kept me informed each time a crew was enroute with an accurate arrival time to my house. Ken was there for the first visit and saw the project through the end. Questions were answered throughout the day and they even helped to document this part of my complete kitchen makeover by taking pictures for me inside the hole they had dug. I won't look anywhere else when the time comes to install the kitchen plumbing. This was a positive experience. Ken, Joel, and MJ made the difference.

*UPDATE* - Change from 3 to 4 stars.  I don't think it was an hour after posting my experience with LFP, when I received a call from Jeff - the owner.

Jeff first noted that the pricing I posted didn't have any comparisons, and that he almost never gets complaints about pricing.  Jeff mentioned two other large, popular plumbing companies by name that have far higher pricing than LFP.  I've called one of them before - - and he's right - - not only is their pricing higher, but they have a 2 star yelp review status.   Both reasons are why I've never hired them.  

Jeff also explained some of my work was flat rate.

He told me there was an error on my invoice, and was making a price adjustment accordingly.  With the price adjustment, LFP's rate is now much more tolerable - - and we will in fact consider them for future work.  

He said that they take their 5 star yelp status seriously (and he should - - that's what made me a new customer), and I should have first called LFP prior to leaving a 3 star review. I disagreed with Jeff on this point (that I should have called him first). While I understand that LFP wants to maintain a good online reputation, I really had nothing to call and complain about:  the work was completed correctly and the invoice gave me no indication that there was a pricing error.  Unless I've been price gouged (I was not), or there was an invoicing error (I did not detect one), I am not going to call you and complain that I don't like your pricing.  I firmly believe that businesses may price their services as they please.  

In summary - I very much appreciate Jeff's commitment to providing both quality and value with LFP's services.  His phone call to me is evidence of his dedication to satisfied customers.  The invoice correction means we will be able call LFP for help in the future.
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I am a landlord with multiple properties in the east valley.  We often hire plumbers  - - not just for repairs, but also for maintenance, appliance installations, and upgrades. The licensed plumber we've used in the past has great pricing, but is often not available as quickly as we need  - - and occasionally his workmanship requires rework.

I called Lawson after reading yelp reviews, hoping to find a new plumber we can do business with on a regular basis.  LFP returned my call a few hours after I left a message on Mothers Day (I was surprised, but pleased).  I described the work I needed done, and we scheduled their plumber to arrive this morning.  The person returning my call was friendly and courteous.

They arrived on time.  We inspected and discussed the work I needed completed, and I agreed with the verbal estimate.  I would likely have agreed to any estimate because LFP has a yelp 5 star rating with nearly 150 reviews - - - this tells me they're not ripping people off and that they care about their reputation.  Their yelp rating is the reason I called.  

The work was completed in 2.25 hours - - -but about 20-25 minutes of that includes the time the tech had to leave to buy a part to connect my dishwasher.  I was a little surprised that he did not have the part(s), because I advised them during my first call that I needed a dishwasher hooked up, and that I had not purchased anything but the dishwasher.  

The tech removed my old dishwasher, connected and tested the new one, removed and replaced a sink disposal (and tested), removed and replaced the hot water riser,  and removed and replaced the hot water stop valve. I was satisfied with the technician's work.  The tech applied a $50 discount to my invoice.

So why the three-star rating?  Mainly price.  

LFP does not specify every line item for parts and labor on their invoice- - but it's easy enough for me to comparatively price up the parts, and then compute Lawson's labor rate.

If I bought all the parts used on this job (exact) at the big orange store, they would have cost me $150 (actually $147.66 tax included).  My invoice was $583 - - which works out to $192 an hour for labor.

$192 an hour for labor includes my discount - - and is also the rate I paid for the time the tech left to buy parts.   Without the discount the rate is $215 an hour.

I don't pretend to understand the plumbing business, or the components behind the hourly rate. I also understand that some jobs are flat rate.   And LFP absolutely may charge whatever they care to.  

But our little rental business spends many thousands on plumbing supplies, fixtures, and services every year. As a business, we are more sensitive to pricing than if we were only calling the plumber once every 3-5 years to clear a drain at our home or replace the water heater.   Our business can not tolerate $200 an hour labor rates for plumbers - -- - That's almost what we pay our attorney.

Although the work was completed on-time, courteously, and with good workmanship; pricing will likely preclude us from putting LFP at the top of our partner list.

We decided to go with ProSkill for our AC replacement after receiving bids from several different local companies. Based on our interaction with ProSkill and their commitment to customer satisfaction, we decided to go with them for our 4 ton Trane XV18i unit. The installation went smoothly and they were able to complete all the work in one day and add the duct run that we requested. Over all, we are very satisfied with the work and the function of the unit. We'd be coming back for our AC needs.

Elite Rooter has been a horrible experience and I would recommend anyone looking to use their services go elsewhere. They provided me with a quote for a clogged drain for $75 and immediately jumped the price to approximately $1400 when they arrived. We paid the $1400 for their hydrojet and camera service and they never even provided us with camera video and left SEWAGE in our backyard. No drains were closed, nothing was cleaned and the problem WAS NOT FIXED. They claimed that I had a sewer problem and wanted to charge another $5,500 for fixing the sewer line. I consulted with another plumber and the township fixed the issue for FREE. They upsold me from $75 to 1400 and were going to charge another $5,500. They did not even uphold their hydrojet warranty as they said the sewer issue nullifies any warranty they provide!

Amazing customer service from Somers Plumbers.  I used them for new plumbing installations and I highly recommend them. Very thankful to have found them through the Yelp bid request.

The work was done correctly, in a timely manner, and at a fair price. All interactions with Michael were courteous and professional. I would highly recommend Element Plumbing and would use them again for my plumbing needs.

I cannot say enough thing about this company!!!  I couldn't shut off the water to my house and the valve wasn't working. I found this local company and they came out very quickly, had great communication, professional work and charged me a fair price. He also answered all my questions and was very honest. I feel like he went above and beyond and walked me through the whole thing. I will be using him for all my plumbing needs.

I recently had 100% Plumbing out to take care of some shower valves that needed replace.......the replacement cartridges were difficult to find according to a previous plumber.   100% came out , verified the necessary parts, got them ordered and stayed in contact with me while the parts were ordered......... communication is a rarity in business today but these guys did it very well.  They got the parts and the plumber Eddie came out, masked and went right about his business and took care of the replacements.   Very impressed from start to finish with this company,  thanks for taking care of my plumbing issue........you will be hearing from me in the future on any plumbing issues I have.

Got fed up with my guy as his work got gradually less reliable and it was harder and harder to get a response. Read the reviews on Yelp and decided to give Allegiance a try. Our faucet in the master bath was in bad shape and we needed a new supply line for one of toilets. Justin came in, gave us an estimate, did the work in a timely matter, and was very professional to boot. We will use Allegiance again.  B. Love

Jason and Eric were efficient and well experienced. They were in and out and the price was great.

Near me plumbing and drain replaced (Two) Moen Magnetix Shower heads in our new home.  Jordon also installed a salt free water softener system. He not only built an inside loop in the garage wall but he went over and beyond. I got an inside salt free water spigot-faucet, a shutoff water valve behind tanks (Great for washing your car) and a beautiful sleeve for my tanks Inside my garage. I still have my outside spigot and water shutoff vale on the outside. I would recommend Jordan to anyone, he was professional, polite, helpful, did excellent work in a timely manner, and left the place clean. Most important the Water Taste Great!!!
I will be a customer for life. Thank you Jordon from Near Me Plumbing and Drain.

I was very impressed with John, he was not only very professional he was able to fix the problem that I had caused by trying to fix the problem myself in a short period of time.
I will be recommending Lawson Family Plumbing to all my family and friends.

Very easy to make an appt. Tech texted ahead and showed up when he said. Robert was a very nice person and easy to work with. Explained what he was doing and made suggestions to help in the future. I would recommend Option One and highly recommend Robert.

Had Hayes out after another company told us we needed to replace an entire air-conditioning heat pump system for $11,000.  Hayes fixed what was broken for 1200.  Very knowledgeable and great service.

Had our backyard sump pump fail (kept tripping the GFCI). Called King Plumbing, Heating and AC and Ulises came out fast to give me an estimate on the repairs/replacement. He was very courteous and offered suggestions etc on how to remedy the situation. After all the parts came in Ulises came out again to do the repairs/replacement of the sump pump and I was amazed by the attention to detail and cleanliness. He kept me informed during the repair process and let me know tips on future maintenance of the sump pump in order to increase longevity.

Once the job was done, Ulises cleaned up and verified the sump pump performance to my satisfaction.

Overall, I would not hesitate to reach out to Ulises and King Plumbing, Heating and AC again in the future.

Thanks Ulises! You rock!