Best Businesses in Phoenix, AZ

We had a problem with our kitchen faucet not running water & the gentleman I spoke with at 7:30 pm helped solve our problem over the phone!  What a lifesaver!  Thank you, Pink Plumbing!

I had a slab leak at the house and called out two companies. One was a popular, well know company in Phoenix and the other Diamondback Plumbing. The popular company came out and provided a quote and scoped the line. Next in was Diamondback and their proposal was three time less. Literally THOUSANDS of dollars less!!!
Please call Diamondback first and don't look back. High quality at a fair price.

My water heater decided to leak, and water was running in the garage.  I called Hansen, and Brittany was sensitive to my concerns, and worries.  She was great, and assured me that someone would come out that day.  Shortly after, Jessica called me back, and said they could send someone out sooner.  Hansen appreciates the customers safety, and sent a bio on the technician, Anthony that would be dispatched to my home.  What great customer service!  Anthony arrived, diagnosed the problem, and answered all of my questions, and presented me with my options.  Anthony replaced the hot water heater promptly, and professionally.  He was personable, reliable, and knowledgeable.  Hot water again!!!  What a great customer experience Hansen Family provided from the office staff to the technician.  Erik even texted me the next day to follow up, and make sure everything was working well, and I was satisfied.  I would highly recommend Hansen Family Plumbing and Air!  Thank you to all for the wonderful customer service!!

If all companies exhibited integrity, honesty, and efficiency like the people at Lawson Family Plumbing, this world would be a more excellent place. Having a hot water heater decide to fail is tough, but when the shower/tub faucet also went wonky, it felt like the pipes were actually conspiring to put a dent in my track record of moving through the day like a speeding train. Chris was sent to put these two things into right order--which he did--and now all is back on schedule and running on time. Chris went above and beyond to problem solve and I appreciate him, and his work, very much.

Highly recommend.  My kitchen sink supply line suddenly sprung a link on Friday evening and the angle stop was frozen open, forcing me to turn the water off to the entire house.  Chris came out on Saturday morning and quickly fixed the problem by installing new replacement parts at very reasonable cost.  I will consider using Donny's Plumbing again for future work!  Great experience with a very professional, honest and courteous plumber.

UPDATE 11/23

Was contacted by JIM (service manager) who came out with Jesus. Jim's apology was genuine and his desire is to make things right. They complete leak detection and provided a detailed estimate. I am confident with moving forward and will update my review as work progresses.

Horrible! Please read

On Tuesday 11/8 we requested an estimate for a reroute due to a slab leak in our home. Richard arrived, was cordial, and showed up on time. Richard took his time to evaluate and provided a rough estimate of potential work that needs to be done to restore water to the back of our home. I submitted the $5000 rough estimate to insurance for approval and followed up with Bumble Bee to inquire about a more comprehensive estimate . It was suggested by Richard that an electronic leak detection was necessary to determine where the pipes were located.

On Thursday 11/10 Richard came back and concluded that in order to determine the pipe runs he would have to use a jackhammer to bust through the concrete block wall separating the dining room from our back patio. This gave me pause because I have never heard of someone using a jackhammer through a (potentially load bearing) wall. Richard also disclosed that he does not specialize in masonry work, and I would be responsible for whatever damage he caused to the wall.  It was very concerning to me that Richard was ready to start jack-hammering through my block wall without the proper professional knowledge to determine the structural damage that could result, especially since this is a load bearing wall. We concluded that an attempt would be made to access the pipe from the exterior of the home over the weekend by someone more qualified, and Richard would return to complete the leak detection.

I scheduled a follow up for to complete the leak detection on 11/15.  A promise was made by Richard that I would be his first stop. I even asked how early I should expect him to arrive and he responded around 7 7:30. I said that works perfectly and planed to take the day off.

On Tuesday 11/15 I was up early (6am) and was waiting for Richard to arrive. I waited about 1.5 hours and received a voicemail from Chelsea in dispatch at 8:21 a.m. requesting to confirm my appointment. I called Chelsea back and stated that I have been waiting for Richard to arrive since 7 a.m. Chelsea's response was is it OK for him to come now? and I confirmed. I mentioned that I needed to make a call into work at 10:30 but that would not impact Richard's ability to work. I requested that he come as soon as possible.  I waited until noon and no one arrived. At 12:54 p,m, I called dispatch again was informed that there is no record or an appointment today, I then received a voicemail from a gentleman named Chris calling to see what my availability was.

At this point I am extremely frustrated and realized that I took the day off from work when I could have gone to the office. I called dispatch again and was told that I would be his next stop. Richard arrived just before 3 p.m. (8 hours late) and I asked him what happened. I let him know that I was waiting for him since 7 a.m. and he simply blamed dispatch, no apology for the service break or my frustration. I explained to him that it was determined over the weekend that the block wall he wanted to jackhammer was filled with concrete and solid and he stated we do these all the time but continued to emphasize that he does not specialize in masonry or structural engineering. Considering the time he arrived, and my discomfort with jack-hammering my wall, my wife and I determined that a good next step would be to run this by our insurance adjuster to make sure they would cover whatever damage he caused.

Richards' demeanor changed and he was no longer cordial. I let him know that we will hold off on the jack-hammering until we speak to our adjuster and schedule a follow up. Richard left abruptly and said he would just state that I refused to pay for a leak detection that had not been successfully completed yet. We were unaware that the leak detection would require jack-hammering a load bearing wall by someone who was not qualified to do so.

I am incredulous of your company's response to failing to provide proficient service to a customer who had every intention of moving forward and giving you our business! We were committed to using Bumble Bee for our plumbing needs and the insurance company has since given us the green light to cover any damages in the process, however, because of the failure to satisfy your service commitments, dishonesty, disorganization with dispatch, and your curt response, we are compelled to move forward with another plumbing company.

Service: Plumbing leak detection

Loved the excellent service provided by the technician who arrived with his mask on for safety.

I've used ProSkill now for electrical and insulation installation. Everything from the quote to the completion of the work was outstanding. They answer the phone quickly and the technicians are very knowledgeable and customer centric. They want every aspect of the job to be perfect.....even clean up.
I highly recommend ProSkill Services!

I have used Elite Rooter on multiple occasions I find them to be honest reasonably priced. The jobs are always completed quickly my representative Soro always makes sure the job is done right. They are the only only plumbing company I feel comfortable using.

Amazing customer service from Somers Plumbers.  I used them for new plumbing installations and I highly recommend them. Very thankful to have found them through the Yelp bid request.

Absolutely the best! Got right down to the problem and fixed plugged kitchen sink. Fast, efficient and reasonable. Couldn't ask more than that!

Brian is absolutely amazing! For our project, he was very responsive and punctual. His work was great and his prices were very reasonable. Our project was challenging (at no fault of his), and he worked through it smoothly. As new homeowners, we are so excited to have found a plumber we can trust. Thanks, Brian!

Great service from the moment they picked up the phone all the way until the end of my appointment! Eden was very informative and 100% helpful in resolving my issue. I am grateful for their services and will refer them to everyone I know! Thanks Eden and 100% Plumbing!

I went out to the garage one morning and found that our water softener had stopped working. Water was all over the floor and the unit itself was filled with water. Naturally I go to Yelp to find someone who could help and found Allegiance Water Solutions. I spoke with Dave, who was very knowledgeable and said he would see if he could get someone out right away. After about 15 minutes he called me back and said someone would be here the same day. Between Eloy and Jake, both very knowledgeable and professional, they had our water back on and working before dinner. I will definitely recommend them to our friends.
Thank you, Dave, Jake and Eloy.

Frank came out and was able to get the job done. Initially Whitney came out, but we were still having issues. Frank took his time and ensured the job was completed. He was friendly, patient and knew what he was talking about. Also, made sure he really got into the pipe. We recommend everyone to call Frank!

Had an issue with our water pressure in the house. Did some basic diagnostics and decided I needed professional help. Put out a job needing to be done on Yelp. They came out a couple of days later. Our tech was very thorough and explained everything to me. Job was completed in about 2.5 hours. The only reason they don't get 5 stars is they missed the morning appointment and I had to contact them. After that it was smooth sailing.

As a first time homeowner, my first plumbing problem in my house was scary and stressful. I took to yelp to look for recommendations on which of the many plumbing companies would be most affordable and trustworthy. Lawson Family Plumbing lives up to their 5 star review!

From the first call, the ladies at the front desk put me at ease with their cheerfulness and flexibility with my schedule. I did have to wait a few days for someone to come out but luckily my toilets were still flushing.

Kevin, the technician, ended up coming to my house a total of 3 times. The first time was to unclog my main sewer line. He pulled up a bunch of roots that had infiltrated the line. I was able to use the yelp/Groupon deal which helped ease the cost of that first experience. He let me know he would need to come out again to camera the line to see exactly where the roots causing my problem were and that the main sewer line would ultimately need to be dug up and have a section replaced.

He came a second time to run the camera and found the spot that was causing all my problems. He emailed me a video of what they found. I didn't look at it until the day before he came out a third time but found it was not the video of my pipe.  I mentioned it and he said he'd follow up and have someone send me the correct video. Not a big deal to me, but would like to have it on hand.

At this point, I already felt like I had spent an arm and a leg on the process so far. When he gave me the quote for the final step, which was to dig out the section and replace it, I was in tears. This quote included a discount associated with the previous work from the camera.

I'd much rather spend $1600 on a Hawaiian vacation or literally anything else but the tube that transport poop out of my house...  but it needed to be done. Just to be in the safe side, I asked a few friends familiar with plumbing work if this quote was unreasonable. They both said it was a really good price for the amount of work it would take to access the area. One of them even suggested i ask if they would offer a discount if we dug the area out ourselves. I contacted the company and said they would be willing to offer a discount if we dug the hole ourselves.

It was a TON of work and literally took about 10 hours of intense digging to access the area. Digging out the area ourselves saved us half of the original quote. This was hard, intense labor that would be worth 100% of the hundreds of dollars they were going to charge us had we not been willing or able to do the work ourselves.

I am so grateful to Lawson Family Plumbing for their honesty, trustworthiness and professionalism. They were accommodating with my schedule and budget and completed the job with the highest quality work.  I will be using this company again in the future and will be referring them to friends and family. Thanks again for everything!

A special shout out for Andrew and Robert Garcia from a valued neighbor. They did an outstanding job quickly fixing a difficult to reach leak in the neighbor's attic. The job involved excellent teamwork as they crawled into a very tight space to complete the work. This was the second job by Option One for our neighbor. A few weeks ago Robert also responded to replace a section of a clogged vent pipe located inside a brick wall. In both cases a job well done!

We love Hays! Nick Pratt was just here to service our tankless hot water heater. He was very professional, very knowledgeable, very pleasant to deal with and was able to take care of the issues we were having. The entire office staff is professional and pleasant to work with! The window of time they give you isn't half a day so you aren't stuck waiting, they call when they're on the way or if they're running a little late (which rarely happens). I wouldn't call anyone else for our heating, A/C and plumbing needs!

Branden did a great job installing a new hot water heater. He even knew how to properly install the recirculating pump. I am in real estate and have seen a lot of plumbing work. They are knowledgeable and speedy.