Best Businesses in Phoenix, AZ

Lou did a great job getting our outside drain cleared out.  He was on time and very professional.  He also provided some helpful info on replacing our hot water heater which is on it's last legs.  We will definitely be calling Pink Plumbing for any future plumbing needs.

Water heater started to leak on Friday they weren't able to come by Friday afternoon was told they were coming by Saturday morning. I had shut off the water to the water heater and drained the tank, Ready to be replaced repairman told me it was a special cost of 250 extra to get a water heater out on Saturday because someone supposedly had to come and open their warehouse? Told them I would wait till Monday that that was ridiculous. They replaced it Monday morning tore up the shelf that it was sitting on only one person there to remove the tank. Tore up the walls doing so by himself left pieces of pipe copper tubing and trash everywhere after he left had to have walls repaired myself that $250 extra charge was very insulting to believe a business could not have a key to their own warehouse and plumbers have access to there supplies on a Saturday? I could understand Sunday. Definitely wouldn't use them again that's just my personal opinion

I had a plumbing emergency today.  After attempting to replace a shower faucet ourselves - the water would not shut off!  We had to shut the water off  to the house until we could find a plumber to fix it properly. It is Friday, early afternoon and my regular plumber is in Michigan.  Now what?   I have always had good luck with Yelp so I read the reviews for Hansen's and I immediately knew that this was the place to call.  When I told my amateur plumbing tale to Erik and explained that we had no water to our house, he said, I have a technician in the area - text me your address.  I did as he asked and my doorbell was ringing less than 30 minutes later - I was pleasantly shocked at the remarkable service.  The plumber, Edward, was a very, very, nice man.  He was knowledgeable, thorough, and worked with lightning speed!  He even looked over a sink faucet that had just been installed and tightened it up for us.  (That was another leaky DIY situation).  Edward knew I was in a desperate situation and he was honest and did a fantastic job.  The cost was very reasonable, too.  They could have charged me much more for being an emergency but that was not factored in to the invoice.  Hansen's will have all of my business in the future.  Thank you so very much!!!!!  Edward is a too-notch plumber!

Too much sparkle, not enough substance.

I asked for an emergency leak repair on a Friday. On Saturday, I couldn't answer the technicians on site call before it went to voice mail.  My Saturday return call went to thier voice mail and went unreturned, and the leak was not repaired.

At my request, my sister called. She was not able to have a substantive conversation, but  a a supervisor was going to get back to her.  When a supervisor called, he told her a quote had been by emaIl, he forwarded it to her and she called me baffled. Neither of us understood why they had provided a quote a $3,600 to replace a watersoftener.  There was no quote for leak repair, which I had hope to have done on Saturday emergency appointment.

I speculated that perhaps the $250 portion of the total quote, SVC4420-RET Hard Bypass, might be a quote to repair the leak.

We attempted to conference call with a field supervisor three times.  Each time, thier phone system dropped our call.  

I declined thier emailed quote and returned their email to ask if the $250 hard bypass was a quote to repair the leak.

After multiple failed attempts to communicate and get leak repaired by Lawson, another company came out and fixed it for $225.  Thier phone system dropped my calls three times.  If you have difficulty communicating with them, they notice email and yelp.  They are very polite.

This was meant to be an edit of the origonal review, but yelp policy replaces original rather than update.

If you want to be unsold instead of getting a  repair, some people do, this company will not disappoint.  However, if you are not a credit card quick-draw, perhaps a smaller company would suit you.  Blessings to the Lawson Family and thier employees.

Candace

Extremely satisfied. Called on a Sunday and a plumber was at my house within an hour. The problem was fixed quickly, and the price was fair. Very happy.

The work is impeccable. They kept me informed every step of the way. Called me after the job was finished to see if I was satisfied with the work. Called me the night before as a reminder and called the day of service to let me know they were on the way. I received an email before the service to let me know the name of the technician and a picture of the technician which I thought was a wonderful safety feature.

From the moment I called the number for Lawson Family Plumbing, it was obvious why they were rated so well! The dispatch agent was so pleasant to speak with and was very customer service oriented! Then we met our plumber Mike! He was so amazingly helpful! He answered all of our questions, and you could tell that he did not mind taking his time with us! I will never call another pluming company!

Very responsive and pleasant receptionist. Job well done, Chase and Michael. Thank you for fixing our refrigerant leak. Good service and fair price.

Elite did fantastic and timely work and were very easy to work with on everything. Highly recommended!

We needed a new faucet and under-mount sink installed. Somers Plumbers was the only reply that would at least look at installing an under-mount sink and after inspection gave us a very competitive quote. Dave came out the next day and installed the sink and faucet in no time and everything has been working great.

We will definitely use Somers Plumbers again for any of our plumbing needs.

Element plumbing came out after hours and on short notice when our tankless water heater stopped working. Micheal took the required parts with him, ordered all the warranty replacement parts for us, then came back to repair everything. Incredible service, and knowledgeable people. Would recommend them to anyone

I had a gas leak in my outdoor grill. I called them this morning and they scheduled someone to come out the same afternoon to look at it. Gave me a quote when they arrived on site and got the repair done the same day. Brian was very professional and courteous and did a great job with the new gas pipe.

Not sure about other plumbers but Eden is the best I've seen. He has been out several times and is all about saving his customers money! A lot of companies up charge! He is honest and lets you know the facts so you can decide! Solid company and solid guy!

Mike with Allegiance Water Services was awesome!  I had an unfortunate experience with another company so I ended up calling Allegiance, explained my situation and that I needed someone that wasn't afraid of dogs, to be able to enter my back yard when I wasn't home (cause I have to work) to assess and correct the irrigation leaks I had.  mike called me about 2pm stating he was in his way.  I told him I wouldn't be home and I again made sure he knew about my dogs.  He said I love dogs so it will be no issue.  I got home shortly before he was wrapping up:  he had fixed my back yard issue and gave me a quote for my front yard issue.  That one was a bigger job so I wasn't ready to have that work done today.  But my experience with Mike and Allegiance was awesome and I would highly recommend them them!  And for everything he fixed in the back yard, the price was great and was more than happy to pay to have those leaks fixed, so the dogs would stop playing in the mud and bringing it into the house.

My bidet wouldn't flush, Jake fixed it immediately same night!  I will do business with this company from now on!  Excellent customer service, Best co. Hands down!

Had an issue with our water pressure in the house. Did some basic diagnostics and decided I needed professional help. Put out a job needing to be done on Yelp. They came out a couple of days later. Our tech was very thorough and explained everything to me. Job was completed in about 2.5 hours. The only reason they don't get 5 stars is they missed the morning appointment and I had to contact them. After that it was smooth sailing.

I was having a tree removed from my front yard on a Saturday morning and the tree crew mistakenly broke the MAIN water line with their tractor. We were able to shut the water off at the meter. Hence, my family no longer had running water.
Lawson Family Plumbing was at my house within 20 minutes of my call and provided immediate temporary repairs to get my water back on for my children.
Lawson knew they had me over a barrel yet provided the repairs at a very reasonable price.

Update: The plumber from Lawson (Logan) is a true professional. The temporary repairs Logan provided was to hook-up a heavy duty line into my house to cover me for the weekend. Logan just dropped by today (Thursday) to check on the repairs. I had money-in-hand to pay for the temporary weekend repairs he provided. Logan refused to take my money. His primary concern was that my water was up and running with a new hard line. CLASS ACT!!

Look no further. These guys are honest, sincere, and trustworthy. They have my business for life!

We needed to have our main drain snaked on a Sunday. The water was backed up and we couldn't use showers or toilets. We called around and most places either weren't open on Sunday or charged a rediculous price to come out on a Sunday. Not these guys! They came out the same day and had the lowest price around. Ask for Devin. He did a great job with our plumbing issues. We hope not to have further problems, but if so, we will specifically request him next time.

Jerry was a great technician and very helpful. Can't give 5 stars because my appointment was 2-4 pm and he didn't arrive until 6:30 pm.

Today was my second time being thoroughly impressed by this company. They were able to come out to my house within a couple hours of calling, they were highly professional and were able to successfully fix my a/c quickly.

I highly recommend this company!