Best Businesses in Phoenix, AZ

I called them and made an appointment to have someone check my kitchen sink. They were quick in answering my call, made an appt, got an appt reminder & confirmation text prior. They arrived on time, respectful, professional and taking their COVID precautions. Once he inspected the issue, he explained exactly what was wrong, what was required, and how much it would cost. After I agreed, he went back to work and completed the task. He gave me advice and tips for the future and made sure to leave the area clean afterwards too. I e-signed a few docs & paid with card. I did check in on Yelp and got a $55 discount off my total, which was awesome. I received my invoice and receipt via email. Happy with their service.

WARNING:  Beth lives in Crazytown!

My fiance and I have 4 houses, and I have used this company 6 times in the last 3 years. NEVER AGAIN!

The last time they came to my house for a service call, three days later my son was having the same problem.  After talking with them a couple of times, they finally said they would come back and redo it and only charge me about $40.  I was happy.  I gave them my credit card number since I was not at that property and they said they would charge my card.  I thought everything was done.

Several days later, my son called me and said they had charged his card for both services, AND had charged MORE the second time they came out than they had originally charged.  It had overdrawn his bank account.

I called Diamondback and they argued with me about the quote I had been given for the second appointment, and also admitted they had charged the wrong card.  They talked to a supervisor, called me back and said they would fix the charges.  I thought they were going to take the charges off my son's card and charge mine, but I'm not sure what they did.

TWO MONTHS LATER, I get a call from Beth (who is apparently the VP, and owner's wife).  She had first called my fiance and told him she was taking me to court because I owed them money and had I had reversed the charges on my credit card. HUH?  I called her myself and asked what she was talking about, I had never reversed anything.  Her response was Oh, you never reversed your charges?  You never reversed your charges?  Well, I'll see you in court!  Then she HUNG UP ON ME!!!  What?!?!?  My fiance called her back after I talked to him and she said that I had been yelling at her and used the F-bomb!  Then he just wanted to get this whole thing taken care of so he said he would bring them a check.  They said if he came to the office they would call the cops because they felt threatened!  It went on and on...needless to say, it was the craziest phone call either of us had ever received from a company, and I would never do business with them again, and will tell everyone I know the same.  MOST UNPROFESSIONAL BUSINESS EVER!!!!!!!

I would definitely recommend Hansen Family Plumbing!  I did not have to wait for a callback, they answered the phone.  I told him what was happening and he gave me 3 estimates on the phone.   They came the next day and when he thought they might be a few late they called to tell me.   By the way, they were not at all.   He fixed my garbage disposal
& cleared up the clog in a matter of minutes.   He explained how he thought it could have happened.  Professional & friendly.  They are the one plumbers I will call in the future.  

Thank you Hansen Family Plumbing!

Let  me start by saying that when I called, the receptionist was polite and professional.  She said that a technician would be arriving between 12- 3:00pm. At 12:00 I received a call from Kenneth, he verified my address and told me he was on his way. Kenneth arrived  and was honest and professional of what I needed. Kenneth told me where I could go to by the hardware for the sink. I went to that location  and the salesman asked who was doing the repairs. I told that man it was Larson Family Plumbing. The salesman  said I would get a discount because he was familiar with that company and that they (Larson Family) were very good and reliable. I returned and gave Kenneth the hardware. Kenneth replaced, clean the bathroom, Kenneth  was very professional, friendly and approachable. I found out that Kenneth's father was law enforcement. I have retired after serving almost 33 years with Phoenix.  Kenneth discounted 10% for his service. I'm so thankful I found Lawson Family Plumbing on Yelp.  I will recommend this business to anyone who needs Plumbing. Great job Kenneth, you represented Larson Family Plumbing very well, thanks.

I am a week into renting my guest house on Airbnb and guests found a little puddle of water in the bedroom - cue panic mode! It was about 9pm so I submitted a quote request through Yelp and Chris responded within a few minutes. I had a tight window to work with between guest turnover and they were able to work within it. The morning of appointment, my guests left early so Chris was able to get Robert to my place about 45 minutes later (or 2 hours earlier than we'd originally talked about)! The issue was fixed before the original appointment time was scheduled - amazing! As a single woman, I also have to shout out Robert - really genuine guy...it's such a relief to feel comfortable with the people who you have work on your house: from an honesty standpoint, but also a safety standpoint. Chris's communication was perfect and if I have issues down the line, he will be my first call. Thank you, Chris & Robert!

Eduardo came out on time fixed a leaking faucet and checked other water devices while here.Very professional in appearance and conduct. Thanks bunches.

I have called Lawson Family Plumbing a couple of times over the last few years. I am always thrilled by their customer service, value, and expertise. They're truly local and family. My most recent job was installing a water softener in a home I just moved into. I went ahead and got another quote from a different company that a friend recommended, as well. That company told me they would have to dig a trench around my entire house in order to install the loop for the softener, and the cost was going to be at least $4K. Mr. Lawson noticed right away that I already had a loop in the garage! They had my water softener installed less than 48 hours later for a much better price. I will continue using this company, and you should too!

ProSkill rocks!!  First and foremost, they were on-time this morning. For me, that is very important.  Second, Joe introduced himself at the door and was ready to work. There was no waiting for Joe to get his stuff around and work. Joe came in and had our issue fixed within minutes.  Thank you Joe and ProSkill !!!!!!!!!

My toilets and showers were backed up on a Sunday evening and Soro came out first thing the next morning and fixed everything. I had a company come out and misdiagnose the issue before Soro and Elite Rooter were able to solve the issues. Not only did he save me time, but he also saved me a lot of money. Trustworthy and knowledgeable.

I needed two faucets replaced. Dave was good in communicating price, appointment time, etc. He arrived on time, did a great job. Price was reasonable.

Michael was fast to respond. He was professional, friendly and fixed my toilet in a flash. Thank you Michael!!

The original company that was supposed to follow up at my mom's house once my husband opened up the wall for a leak was unable to come until Tuesday. Being a Friday it was just too long to wait as the leak ended up being active unless the main was off.

I hit Yelp again and Sound Plumbing was thr first company that I called that could make it before then. Dylan showed up the same day, but didn't have the parts to fix until Tuesday as thr parts stores would be closed for the holiday weekend and he was booked for Monday, He was able to stop the water from leaking where the main could be on which bought us some time. He was professional, super polite. Great guy. I would recommend!

We needed a broken spigot on the side of our house fixed asap as it was leaking water pretty quickly. We called them this morning and they were out here within a few hours and replaced the whole thing! McKinley was great to work with and got the job done quickly. We were recommended them on Nextdoor and we can see why. Highly recommend!

Rommel came to repair our drip system leak.  Your employees are always courteous, helpful, and know their trade.  We rely on your service whenever we have plumbing or water issues.  We recommend your services highly.

Had a main line stoppage on a Sunday afternoon. Nothing like a shower and bathtub full of you know what. Called a couple other places, seems wanting your drain unclogged on the same day that you called constituted an emergency, and premium costs. Called Rooter Ranger, explained my situation and was told they would call me back with an ETA of the nearest plumber. In less than five minutes I was informed that the employee would be at my house between 6 pm and 8 pm. I was sent text messages updating that the plumber was enroute to my location. Gust Isotalo arrived on time and unclogged the drain within fifteen minutes. The price was excellent, as was the service. I will definitely use Rooter Ranger whenever I have plumbing issues. During this Covid-19 time, the employee, Gust Isotalo, practiced the recommended protocol of wearing a face covering and maintained appropriate social distances. Over a very good experience.

Jordan was super responsive and communicative. Did a great job and will definitely utilize them again jn the future.

Waking up to a puddle in your yard and side walk is never a good feeling. Called on a Sunday to get some information and the lady who answered waa polite and empathic to my situation I was surprised they had appointments on the same day. The repair men  came explained what they  were going to do and gave a rough estimate which according to online was less than we found.  They went got the part and said they would come the following day to fill the hole. They were professional and kept their word and filled the hole they even swept the side walk they are my new plumbers

Adam went above and beyond for a toilet installation, making sure the toilet was what I wanted, keeping things clean, and doing the job right. He was very personable and made this new experience informative.

My boyfriend and I called Hays for an estimate on a new 18 & 20 seer Trane. They sent out Jim and wow we could not have got any luckier with a guy who was personable and very thorough. Jim took the time to check everything in my house from the attic to the condenser outside, he was the first person from any company I've had to be thorough and not just throw numbers at me with a pen and piece of paper saying if I don't sign now I'll pay more later. Jim is awesome I learned a lot about how a system works today we are very impressed with him and it reflects well on Hays. Not to mention Hays offered more on the install by replacing everything not just the air handler and condenser but the pad the disconnect box and all new sheet metal and quoted me the most reasonable price. Thanks Jim for your knowledge and taking the time to make sure I understood every aspect of the replacement!!! I look forward to doing business with Jim and Hays!

-Kyle & Chelsi

We had a leak from the condensate drain clog in the attic. Terry from King Plumbing was great, professional, knowledgeable, and trustworthy. He did a great job. I am extremely satisfied with his work.