Best Businesses in Phoenix, AZ

I had a leak in my kitchen sink that spread onto the floor. The owner, Chris, left dinner with his wife on Valentine's Day to come fix my leak and install a new faucet. He arrived within the hour. I can't say enough about how friendly and helpful he was. He took the time to explain all of the details to me about what went wrong and what he was doing. He even went with me to the store to help pick out a reliable faucet!!! I wasn't treated like just another job. It almost felt as if it was a family friend coming over and making sure I received the best service I could get.

Furthermore, Chris went on to refer me to another company to help me with the water damage. I would most definitely recommend Pink Plumbing over any company I have ever used. The service was impeccable! All in all, for having such a bad day and a bad experience with the leak, Chris was able to make the situation the best it could be.

We used DiamondBack two years ago and were extremely pleased, so when we had another backup of our system we reached out to DiamondBack to do another jet cleaning.  They sent Chris and he was running late, he spent half hour, while my husband was home.  By the time I got home 2 hours later we had backup again.  I called the next day and they tried to send him again, but his truck broke down, so they sent Dane.  He was wonderful but did not have the jet system.  8 days later the back up was back.  They sent Chris again all at no charge except this time we wanted it camera, we paid for the camera.  Chris only did the main pipe that went north and south, but not the pipe that went east and west.  DiamondBack was very responsive, Dane was great, but I would ask for someone other than Chris to do your service.

These guys are the best. On time, professional & the best plumbing company I've worked with so far for my business. Will be my go to for future needs. The tech that came out was not only funny but helpful & kept me updated on what was wrong - etc. pricing was fair & exactly what was quoted before they came out. They even came out on a Saturday when it says closed on yelp to fix the issue we were having. Highly recommend.
Thanks guys!

It started off great. Lawson was fast and helpful. The project we had took 3 different teams. The first team was demo and that got started right away and we were happy with what they'd done.

The second team was supposed to be the plumbers and after the demo team left we went 5 days with nobody showing up or communicating with us. We sent multiple emails to the Lawson team requesting a timeline and an update. During this time we were without the use of our kitchen and our hot water had to be turned on and off at the heater each time we wanted to use it.

A week after the demo crew left, Lawson got back to us and communicated they could get to us in 8 more days. To be fair it is close to the holidays and when you're dealing with a multi-faceted job the ball can be dropped but we did not feel valued or prioritized. They were fine with us celebrating Christmas with a demoed kitchen.  

We called another plumber who came highly recommended today and he should have the plumbing part of the job completed tomorrow.

Chris and Larry are lifesavers! A simple toilet water valve replacement went south on me and the next thing I knew I had a damaged supply pipe and had to shut the water off to the house on a SUNDAY morning. I called for help, Chris answered and let me know that he could dispatch Larry within a couple hours. Larry actually showed a little bit before the scheduled time window and had us back up and running within 30mins! We are beyond grateful for their expertise, EXCELLENT customer service, before fair pricing and awesome quality of work. We will for sure be using them in the future for all of our plumbing needs!

Always very happy, the most reliable company I like to work with.
The Service Technician  gets the work done right and I like that I am not pressured to always buy extras.

Had a really stubborn clogged kitchen sink drain pipe due to my wife jamming a bunch of asparagus down the disposal and running it for about 5 minutes. Asparagus is really stringy and makes for a nasty clog--compounded by the fact that running the disposal really forced it down in there (probably about 20 feet). I suppose I should note that I'm not actually married...I'm just blaming this on my fictional wife to sound like less of an idiot.

Anyway, tried for the better part of 2 hours to snake it out myself. Did the last ditch drain cleaner hail Mary and let that sit overnight. No luck.

Lawson responded to my quote request via yelp almost immediately and had somebody out the same day. Power snake did the job, the guy was polite, and my sink now drains. Would use them again, and so would my wife.

I can't say enough good things about this company. Very professional, on time, thorough and very courteous. The owners, Travis and Tyler, are great to work with. The technicians, Kyle, Mike and Carl M. could not have been better. I highly recommend using Pro Skill if you need plumbing, heating or air conditioner work.

Prompt expert service and the best price in town! I would definitely recommend elite rooter.

Dave within a couple days and was able to rebuild our custom copper fixture that needed replaced to do a slow leak! Really nice and accommodating as well!

My septic tank alarm started going off a few months after moving into my new house. My wife called me panicking not knowing what was going on so we called Element plumbing to come to our rescue. Michael figured out the problem very quickly. He said our septic pump had stopped working and was no longer pumping everything out into the drainfield. It most likely stopped working when a different company came out before we bought the house and inspected the pump but did not replace one of the seals causing the pump to burn out. Michael very quickly fixed the problem by replacing the pump and the seal. He was so professional and efficient that I called him again to come out and fix both my leaking garden hose faucets. If you're in need of a great plumber call element plumbing.

I can't say enough great things about this company. They are fast, reliable, honest and really know their stuff. When my home warranty company couldn't get the job done, I decided to turn to Yelp to find someone who really knows their stuff. I called and they were able to send someone out the next morning, when other companies couldn't help for weeks. In a matter of minutes they were able to properly diagnose our issue and got to work on getting it fixed, and what do you know? Two other companies couldn't get the job done and they did.

Special shout out to Dylan Morris who is an absolute gem. This guy is an expert and is so kind and professional. He really took the time to explain what was going on and laid out several courses of action we could take. He truly went above and beyond to help us out.

This is my go-to plumbing company moving forward. Highly recommend!

The tech arrived 1 hour beyond the 3 hour window with no phone call.
The estimate to replace two faucets ( I supplied Kohler ) I was told that it is a flat fee for the first and 20% off for the next. Also asked about new shut offs.
That too was a flat fee for the first with the 20% discount for the remaining 3.
After having a minor attack when the numbers were finally given, I said I would need to think on the national debt. He said he would e-mail the estimate. That was 34 days ago and no estimate yet. The faucets are however replaced at 1/3 the cost quoted and in about 3 hours.

This was a great experience from the first phone call to the best tech I have ever met. Honest as they come and very professional!  I can't say enough good things about this company.   The tech was Lawson Key-A++++

As a general contractor, I use these guys on all my commercial jobs . They outbid all the other plumbing companies, they know what they are doing, are dependable and accountable. I really appreciate that the owner, Jordan is very involved and always answers my calls directly. I highly recommend these professionals!

I cannot recommend Jordan enough. He is timely/professional/ and most importantly keeps his word. He fixed some loose handles in my guest shower and warranted his work. Unfortunately there was a faulty washer that allowed the shower to drip. Jordan was back out immediately to fix this issue along with a leak in my other shower and honored his warranty. He is great and I will continue to use him as my plumber for as long as I am in Arizona. He is a plumber you can trust!

I was very impressed with John, he was not only very professional he was able to fix the problem that I had caused by trying to fix the problem myself in a short period of time.
I will be recommending Lawson Family Plumbing to all my family and friends.

Andrew and Derek responded so quickly and were so helpful! I could not be happier with the quality of work or the level of professionalism. As a widow it's always nerve wracking to have people  work in your home. Not only did they do an amazing job but they took the time to explain what had happened and how they were going to fix it!

I have two AC units and have to get them checked annually to maintain a Trane manufacturer extended warranty.  I had been using a company called Bob Brown Service Experts, but I got tired of the no-call no-shows and poor customer service (See my 2-Star review of them on YELP as well.)  I decided to pick another company and selected Hays based upon the number of excellent reviews.

I called and scheduled an appointment.  A pleasant young woman took my info and said that I would be getting an email with picture of the tech the day of the service.  I never received the email, but did get a phone call about 45 minutes prior to arrival.  (4/8/16 Update: the email with technician picture was found in my junk mail.) Jerry was the tech.  I found him  to be pleasant and professional.  He took pride in his work and spoke highly of his company.  He went into the attic and checked the air handlers.  This took around 20 minutes per side.  Then he went outside and checked the ground units.  Freon and capacitors checked out to be fine.  Jerry had to use new screws to attach covers, as the previous screws were a little stripped.  Total time spent at my house was around 1.5-2 hours.  The cost $79 per unit.

Constructive criticism:  My previous company charged around $100-$120 to check both units and to me seemed to do a little more.  My previous company would blow out the condensate lines then pour water down the lines to ensure that they are open.  This company did not do that.  This company's website also says that a tune-up includes oiling the blower and outdoor fan motors.  I watched closely and did not see this done.  The site also says the indoor coils would be checked for buildup.  This also was not done.  I was never asked about my indoor filters or if I would like them to be changed.  The site says a 33 point inspection...I don't think so...maybe next time.  I should have asked up-front for what my $80 service per unit included.  I feel that the price is a little too high for what I received.  If I am going to spend that much, a company had better do what is says it will do.  It would also be nice to get a discount for a second unit as the tech is already on-site.  I asked the technician about a discount for a second unit, and he commented that the service fee was already discounted.  I knew the price going in so I did not make it an issue.

A second issue I had was the arrangement for payment.  The technician was required to manually punch in my credit card number into a tablet-type device, including my 3 digit security code.  In no way do I think Jerry would try to do anything illegal, such as stealing credit card information.  I have had other companies do service at my house and like it when the technician simply swipes my card, bills wirelessly, and never sees my full credit card number long enough to write it down.  Only the last four digits of my credit card appear on the receipt visible to the technician.  (4/8/16 Update:  I am watching my credit card statement, and still have not seen the transaction appear.  I do not like this.  The transaction supposedly took place a few days ago.  Why no record?  I'm feeling a little uncomfortable.4/8/16 Update:  I called to inquire and was informed that Jerry's machine/swiper was broken and that my credit card will be billed manually next week when Jerry comes into the office. Little awkward.  I guess I will be watching next week for the transaction.)

Over-all, I generously rated this company 4 out of 5 stars, as I saw definite room for improvement.  Based on the service and price, I guess I am a little hesitant about whether on not to use them next year for tune-ups.  My units were already in top-notch condition and needed no repairs.

Quick response. Honest guy. Replaced the part needed quickly on the spot. Great value. I will be calling next time I have a problem. Thanks king plumbing!