Best Businesses in Phoenix, AZ

We had water damage from our upstairs bathtub into our kitchen ceiling and walls. Patterson was amazing working with us and insurance making sure the process went as smooth as possible and remained in the parameters of the insurance estimate.  They even had even had an issue with our supervisor not responding to us mid repairs for days and they escalated the issue and immediately reassigned to another supervisor who went above and beyond to take care of us ASAP.  I was shocked with how well they handled this issue as it certainly was a nail in the coffin and I was holding the hammer ready to swing.  They gained all my future business, not only based on the amazing repair job they did, but based on how management handled the employment issue internally to not disrupt the quality of customer service they pride themselves in.

I do property management for 500+ homes across Phoenix.  I got a call one Saturday morning from the father of one of our tenants telling me that someone had committed suicide in the home on Monday.  It had been 5 days with body fluids and matter rotting in the house.  I thought I'd seen it all in Property Management--and then I was thrown this curveball.  Hazmat cleanup isn't exactly something we have on our preferred vendors list.  And after 5 days, odors become a serious problem.

I did some searching on Google and called a few companies.  Sharan picked up on the first call.  I explained to her the situation and immediately felt comfortable working with her.  I work with a variety of trades and can tell when someone knows what they're doing.  Sharan knows what she's doing.  She had a crew at the property within a few hours.   Later that night, I received confirmation that the job was completed along with before and after photos.  As a property manager that has to explain all of this to a client 2000 miles away, I couldn't ask for more.  Prompt. Professional.  Kind.  Understanding.  Really though... if you're reading this trying to decide if Crime Clean is the right company to call, you can stop reading and start dialing.

They are great to deal with, very friendly and do top notch work!  Highly recommend Turkey Renovations!!

I thought of my water leak as a real nightmare, until I found Andy and his crew! They repaired, and restored my home back, if not better than before my damage. His crew arrived on time, job was completed on time, and the clean up was amazing. For a honest contractor , and quality work...this is your company!

The owner of the company is great!  He has helped us a couple times in our house and we can sleep easy at night knowing the problem was resolved well.

Excellent service, prompt, polite and boy, do they know their stuff!

What can I say? Phoenix Metro Carpet Cleaning did an AMAZING job! Excellent prices, thoughtful technician and overall a great experience. I just had them do my sofa this time around but you bet I will be calling them when I need my carpets cleaned! Seriously cannot recommend this company highly enough! 6/5 stars!

I don't leave many reviews but Rick Thompson is a very gifted and talented individual who repaired the walls and baseboards in our home that sustained significant water damage.

Called and explained the extent of damage to him and then sent him email photos. Rick got back to me in very timely fashion letting me know that the size and extent of work was within his capability. He stopped by and assessed everything discussing what needed to be done, the approach and the cost. He took his time matching everything as perfectly as possible and never was in a rush. Following completion of the job and painting the walls, the texture and look matched so perfectly that no one could tell the walls in our home were ever exposed to water and cut down. Everything looked like the original build.

He has over 25 years experience in the industry which is evident in the quality of his work. Also, very personable. I enjoyed talking to him about current events as much as watching him do his work of art in our home.

He is also a rosieonthehouse.com certified partner with great reviews (rosieonthehouse.com/part…) and BBB accredited.
In addition to drywall repair he also repairs stress cracks, patio ceilings and entertainment centers.

Highly recommended. Nothing to lose to contact Rick and discuss your project with him. If it's within his capability, it will be great work.

Why are there only 5 stars?  I wish there were 10.  I just had my carpet cleaned and stretched today by 2 great guys.  Dalton and Carlos.  They did an excellent job on my carpet, and I have a lot of it!  Some of the carpet was very badly installed.  They had to really work to get it stretched properly.  The cleaning was so great!  My carpet feels so clean and soft now.  I highly recommend this company to clean your carpet.  They definitely exceeded my expectations!  Thank you both Dalton and Carols!  Fabulous job!  I WILL be bringing you back next year.

This company is amazing. We had a sewer backup in a fourplex and all of my units were affected. Glenn and his crew showed up immediately and were extremely professional and very courteous to all of my renters. It's a very stressful time and they made it seamless. They work directly with the insurance company and help you wade through the unknown details of an insurance claim. Every time I called Glen answered his phone and kept everyone in the loop of exactly what was happening next. Thank you sunshine!

My wife and I have used Saviour's Restoration multiple times and they are cost effective while doing a great job! We've used a ton of contractors and SR is one of the few that have done what they were supposed to, showed up on time, and left things in a clean manner. I'd highly recommend SR!!!

I own an insurance agency and refer all my clients to Servpro who need fire/water restoration.  They have helped several clients determine if it was worth it to file a claim  If a claim had to be filed they work with all insurance companies and when it's a small job paid by the client they were still happy to take the job. All of my clients big or small have told me they received great service.

After a long day our family was relaxing, getting ready for bed and my son was about to take a shower. He let us know that the water randomly shit off after he turned it on which definitely shouldn't be happening so my husband went to check another faucet and then put to the water heater in the garage. Real quick it was evident that a pipe or something burst and water was coming out of the wall near the water heater....seconds after that more water gushing through my pantry (other side of my water heater wall) . The water quickly made it past part of my kitchen near my dining area. We were able to shut everything off very quick, but not without obvious damage already. We had to use every towel we owned, but were able to get the water we could see cleaned up. I called and started a claim with my homeowners insurance. We were recommended Pristine Restoration as well as a few others, but we were so impressed with the service and quick response by Pristine that we knew we made the right call. Every one we came in contact with from start to finish was amazing. Sometimes even staying late to make sure they found all the water damaged areas. They cleaned up every mess they made and tried to make the noise of the vans as un annoying as possible. (Still sucked, but bearable.) The communication between Pristine, insurance and I was great and I never felt out of the loop or frustrated. Our home looks like nothing ever happened and I'm grateful for that.

As always, outstanding to work with.
My previous work with them was after a water heater leak (more of a burst). The water mitigation and rebuild efforts were efficient.
Most recent event was a patio roof leak into an alcove in my living room. Again, the right folks were sent out to execute the water mitigation and rebuild.
Oh. Don't let me forget their labor effort estimates always lined up with my insurance adjuster/inspector estimates. Thus no discrepancies to address with my insurance.
Btw, Tony (who did the rebuild for this recent event) , is the man! Great work. Some of the best ever seen. Thanks Tony.

This company deserves a 0 out of 5 stars!!!
My home warranty company hired this company to come out and diagnose a problem with my water heater. Derrick, the technician who came out for the service call and stated that he is the owner of the company, was the most rude and unprofessional technician that I have ever dealt with. The first thing that he told me is that my water heater is not covered under my home warranty policy. I have read the contract to know what is covered and what is not. Within one minute of looking at my water heater, he said that there is nothing wrong with my water heater and that the size of my heater is not large enough for my property and I need a 75 gallon tank. When I asked him some follow-up questions, he kept on saying that there is nothing wrong and that he was not called out to check if hot water is coming out of my faucets or my showers; he was just called to look at the hot water heater itself. When I asked him to take a gauge of the temperature of the water because I do not believe that it is hot enough and it is set at a very high temperature, he refused. He insulted me and said that I was not listening to him and that he had been doing this for 18 years and that I should stop asking him questions. I said that I have the right to ask questions, I am paying you to be here, and he stormed off my property.

One of the worst companies I have ever dealt with. It has been 8 years since my house fire and i still cant find half of my stuff. They never returned my wedding dress and I have had random people call me telling me they have my stuff. Some of the stuff they gave back to me wasn't even mine.They took inventory but for some odd reason SO MUCH is missing. Contacted them and BBB years ago but no one cared to follow up.

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