Best Businesses in Phoenix, AZ

We had water damage from our upstairs bathtub into our kitchen ceiling and walls. Patterson was amazing working with us and insurance making sure the process went as smooth as possible and remained in the parameters of the insurance estimate.  They even had even had an issue with our supervisor not responding to us mid repairs for days and they escalated the issue and immediately reassigned to another supervisor who went above and beyond to take care of us ASAP.  I was shocked with how well they handled this issue as it certainly was a nail in the coffin and I was holding the hammer ready to swing.  They gained all my future business, not only based on the amazing repair job they did, but based on how management handled the employment issue internally to not disrupt the quality of customer service they pride themselves in.

I do property management for 500+ homes across Phoenix.  I got a call one Saturday morning from the father of one of our tenants telling me that someone had committed suicide in the home on Monday.  It had been 5 days with body fluids and matter rotting in the house.  I thought I'd seen it all in Property Management--and then I was thrown this curveball.  Hazmat cleanup isn't exactly something we have on our preferred vendors list.  And after 5 days, odors become a serious problem.

I did some searching on Google and called a few companies.  Sharan picked up on the first call.  I explained to her the situation and immediately felt comfortable working with her.  I work with a variety of trades and can tell when someone knows what they're doing.  Sharan knows what she's doing.  She had a crew at the property within a few hours.   Later that night, I received confirmation that the job was completed along with before and after photos.  As a property manager that has to explain all of this to a client 2000 miles away, I couldn't ask for more.  Prompt. Professional.  Kind.  Understanding.  Really though... if you're reading this trying to decide if Crime Clean is the right company to call, you can stop reading and start dialing.

Jesse and team did a great job on adding drywall and double doors to our den.  He was timely with the quote and finished when he said he would.  We'll be hiring Turnkey again for future remodel projects!

All's well that ends well.

Updated review: I had a pipe bust in my bathroom that lead to water damage on my drywall and flooring in my bedroom. The plumbing company I used to fix it right away and I was referred to the restoration company Rocky Mountain restoration. They were only able to do some drying out of the water damage. They sent the referral over to Brighthome to tear the flooring out and replace it. I had originally given a lower review because it took so long. Apparently there was just a miscommunication and after a discussion with Brendan over at Brighthome they were able to get my situation fixed and repaired right away. Would 100% use them again.

The owner of the company is great!  He has helped us a couple times in our house and we can sleep easy at night knowing the problem was resolved well.

Excellent service, prompt, polite and boy, do they know their stuff!

What can I say? Phoenix Metro Carpet Cleaning did an AMAZING job! Excellent prices, thoughtful technician and overall a great experience. I just had them do my sofa this time around but you bet I will be calling them when I need my carpets cleaned! Seriously cannot recommend this company highly enough! 6/5 stars!

I don't leave many reviews but Rick Thompson is a very gifted and talented individual who repaired the walls and baseboards in our home that sustained significant water damage.

Called and explained the extent of damage to him and then sent him email photos. Rick got back to me in very timely fashion letting me know that the size and extent of work was within his capability. He stopped by and assessed everything discussing what needed to be done, the approach and the cost. He took his time matching everything as perfectly as possible and never was in a rush. Following completion of the job and painting the walls, the texture and look matched so perfectly that no one could tell the walls in our home were ever exposed to water and cut down. Everything looked like the original build.

He has over 25 years experience in the industry which is evident in the quality of his work. Also, very personable. I enjoyed talking to him about current events as much as watching him do his work of art in our home.

He is also a rosieonthehouse.com certified partner with great reviews (rosieonthehouse.com/part…) and BBB accredited.
In addition to drywall repair he also repairs stress cracks, patio ceilings and entertainment centers.

Highly recommended. Nothing to lose to contact Rick and discuss your project with him. If it's within his capability, it will be great work.

This was an extremely painless affair for me.  I contacted Executive Carpet Services because I was moving out of my apartment.  The reason I used Executive was because my landlord recommended them.  I had a pretty good relationship with my landlord, and I figured that they wouldn't use someone who wasn't reputable.  

Executive Carpet Services gave me a three hour arrival window.  I work in an industry where two hours is the norm, but that's not a deal breaker.  At least they guaranteed it would be before lunch, so I'm pretty happy with that.  I wish I could remember the name of the gentleman who came to clean my carpet, as he was pretty outstanding, but I've worked with a considerable number of vendors over the past month.  

But here is the deal with moving.  I referred to Yelp for all of my potential vendors.  Some of them were outstanding.  Some of them were acceptable.  And some of them were unacceptable.  I would put Executive Carpet Cleaning in the category of outstanding.  

The technician arrived right in the middle of my arrival window and told me he would be done in 30 minutes.  I ran to put gas in my car.  When I returned about 30 minutes later, he was wrapping up.  The carpets look outstanding.

I do recommend these folks.  I wish I knew more about the industry so I could go more into detail.

This company is amazing. We had a sewer backup in a fourplex and all of my units were affected. Glenn and his crew showed up immediately and were extremely professional and very courteous to all of my renters. It's a very stressful time and they made it seamless. They work directly with the insurance company and help you wade through the unknown details of an insurance claim. Every time I called Glen answered his phone and kept everyone in the loop of exactly what was happening next. Thank you sunshine!

Keith did an amazing job and I highly recommend him. I know it sounds strange, but we had 3 floods in the same house; my son flooded the upstairs bathtub twice and then we had a slab leak.  Without Saviour's Restoration, I think my house would have been a moldy mess.  Thanks to his excellent work, my home was restored to its original condition.  He is prompt, dependable and very reassuring when things are not going well.

Servpro ahwatukee/south Tempe cleaned up our house after a pretty bad water damage incident. Our hot water heater exploded while we were on vacation over the weekend so, needless to say, we came home to a total disaster. Justin Erickson and his crew were professional, polite, prompt, reliable and had very clean appearances. They were able to get everything ripped out and dried out quickly and thoroughly. I would recommend Servpro ahwatukee/south Tempe to anyone who has damage to their home!

My insurance called them out for me this past Saturday (17-apr-21), and had them do an emergency service and board up my garage door and support structure, as someone had hit and run my house. They came out did the service in just a few short hours. They also cleaned up everything, and explained it all going forward.

My husband and I were faced with a water heater leakage incident earlier this year which called for immediate insurance intervention, water damage repair, carpet, tiling and other restoration services for our living area. HD Restoration company was assigned to our case by the insurance company and were, at every step of the process, there to answer our needs and stay a step ahead of the action over a protracted period of time. At every turn, HD Restoration was there to act as liaison between us and the various entities involved. In every instance, HD Restoration (and, in particular, their office manager) was always available to answer questions, and to act on our behalf. We have nothing but the highest praise for this young company and would gladly recommend HD Restoration to anyone in a similar situation.
C & P Jones-Goodyear

If I could give (- )stars I would.  No customer service ethics AT ALL.  Owner is lacking in the business skills department. Service is terrible. Way overpriced and they try to sell you parts you don't know.

One of the worst companies I have ever dealt with. It has been 8 years since my house fire and i still cant find half of my stuff. They never returned my wedding dress and I have had random people call me telling me they have my stuff. Some of the stuff they gave back to me wasn't even mine.They took inventory but for some odd reason SO MUCH is missing. Contacted them and BBB years ago but no one cared to follow up.

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