Best Locksmiths in Phoenix, AZ

I had a really terrible experience with this company. Dude came in very friendly and nice at first. My landlord was overlooking the property so I stepped out to the store for about 10 minutes. Came back home to find my toilet seat up. When I called the guy to address it to him he just laughed at me and made some joke. My landlord then contacted him, the guy called to apologize and when I stated my feelings he proceeded to yell at me. This was one of the most abnormal experiences I've ever had with a so-called professional worker.

Great experience with Victor! He responded to my inquiry right away and was able to be at my home the next morning at 9 am. 6 locks were changed within 15 minutes and his prices were very reasonable compared to competitors!

Very impressed, they did a great job with my locks.

Eric was fantastic! I reached out to him last week and scheduled an appointment for the following week. His communication was great. He showed up on time and completed the job within 30 minutes. I needed two different vehicle keys. He programmed each of them and they both worked like a charm! His price was more than fair too. I would highly recommend him for any vehicle key replacement needs!

Levi is a great locksmith and provides excellent customer service. He responded straight away to my call and came as soon as he could. He replaced all the locks in our house after we were broken into and for a very reasonable price. I highly recommend him.

If I could give ten stars I would. Today started out great, but nearly ended on a very awful note. After spending half my day in the East Valley I received a call from one of my kids that they managed to somehow lose their key out of their key fob. The entire freaking key broke out and after searching for hours it was nowhere to be found. Luckily we could get in to the car itself with the key fob, but after calling the Honda dealer and having to possibly have the car towed we were told that they had no keys for his car in stock and their was a wait list for them. The key we needed has a chip so I'd have to call around. Just great! Did I mention it was nearly 4pm so I was stressed places would be closing soon. I then got on Yelp of course to search for some local locksmith options and after reading a few reviews I'm so glad I called Rapid Response. Arthur picked up quickly and after explaining my situation he not only said that he had the keys I needed, but that he could get to me within the hour. I didn't need a tow, I didn't have to wait days for the dealership to get some; my son would be able to have his car within an hour for school and work tomorrow. Arthur was friendly, knowledgeable and a lifesaver! After an already stressful day he really helped us out big time! He even was able to make a second spare key at a discount incase something if ever happened again as this was the only key we had from when we bought the car used. As if it couldn't get any better he even gave us a key to the door free of charge. If you're looking for a reliable and FAST locksmith Rapid Response is it!

What a SCAM!!! We were stranded at the airport after my husband left our keys at security in our vacation city. When arriving to our layover airport we called to schedule this locksmith for our arrival at our home airport a few hours later. Initial call was at 4:30pm and scheduled a 7:30pm appt. once we landed we called to confirm our appt 20mins later and the Jerome told us he was on his way, about 30mins out. We mentioned we had 2 young children so please hurry. An hour later, now 830pm we called again to ask where he was. Again he said on his way, 20mins out this time. Another hour passes and still not there. We call again questioning his arrival- we called other locksmiths but no one else was available as it was a Saturday late evening at this point. This time he says he is on his way and finally asks a more specific location at the airport for where we are. It is now almost 10pm  when Jerome finally arrives about 1030pm he starts to open the door then before programming the key quotes us a price for a basic key. We asked the pricing on the phone at 430pm and we're quoted $220 for basic key, no FOB. The new quote was now $310. WAIT. . .WHAT???? 3 hours late to the appt and now you want to charge us more??? What BS! We argued that wasn't the price we were quoted and Jerome simply stated  "sorry, I was just guessing the prices earlier when I quoted you". UNACCEPTABLE  With 2 toddlers and having traveled 4hrs to then wait on curb for another 3hrs this guy knew we had no other option than to pay whatever "new" price he said. We were able to get it down to $265 but not without fuss. We finally left the airport at 11:15pm. While Jerome was there, he answered 2 calls for new appts. Both he quoted 30mins. He was with us for about an hour. He lied to both of those people about timing. Definitely a miserable experience and the 2 over tired, hungry toddlers weren't even the worst of it. This company was! Jerome was! AWFUL SERVICE, CUSTOMER SERVICE, and NO RESPECT FOR THEIR CLIENTS

I lost the key fob for my Mazda 3. He was helpful for me to find a replacement even though I didn't buy one from him, but he programmed the replacement for me at a very reasonable price. He was very prompt to respond to my need. He arrived on time. Both he and his van are very professional. His work is exceptional. (Terry is also a good guy). He will be my go-to guy for any future locksmith needs.

The staff was super helpful. I lost my key to a portable safe and they were able to help me get it unlocked. Totally recommend!

Alon showed up on time just like he said he would. He gave me choices for the lock on my gate & was understanding even though I chose to replace the gate. I'd definitely call & use this company agin. Great friendly customer service & very professional.

Unbelievable fast turn around on very short notice-- was in a jam as I had lost the keys to my home(never really used them as I use a garage electronic entry anyway) and needed keys for the home to be placed on the market to sell--- Tom responded immediately and Peter was sent within less than 1/2 hour! Excellent service-- will use and recommend again.

Jay was wonderful to work with. He responded to my text immediately and was at my home within an hour to make new keys. Easy check out/payment experience with emailed receipt. Jay is a pro.

I sent several quotes and used Yelp for help with my truck and almost everyone that answered said my town was too far (even though they had my town as part of their area of service.  JJ answers my quote and although he was over 60 miles one way, he said he would come and help me.  He made several stops along the way for equipment and by the time he left, I was in my vehicle and keys made.  He was very professional and although I know he is in this business to make money, he did not flinch of driving 120 miles round trip to not only help someone, but he gained a future customer.  Thank you...

Thank You Thank You Thank you
Todd and Craig are the best
They know what they are doing
costs were great - they CAME WHEN THEY SAID THEY WOULD COME
Would never use anyone else
Lauren

Tried to set up an appointment. He was responsive at first. Then stopped replying. Even offered him an extra $20 to come service next day. No answer.

Great friendly staff!! They were super knowledgeable and answered all my questions. Best locksmith I've ever been to. If you need a locksmith this is the place to go.

Cj was great!! Came to our location in under 30 minutes and unlocked my car in only a couple minutes. Would highly recommend!

The locksmith was hired to install new door locks and deadlocks on the house's exterior doors. Additionally, the locksmith was also hired to re-kay all new door locks & deadbolts to be the same key. This service was contracted due to the fact that I purchased a new house and wanted to change out all exterior locks.
Total number of doors to receive new locks = 5
Total number of keys requested to be keyed alike = 6
The locksmith arrived and started his work. Upon completion of the above-stated scope of work, the locksmith stated he had checked all doors, locks, and keys. The locksmith handed me a set of six keys and asked that I also check the doors/locks and keys to ensure they worked.
I walked the house and tested 2-3 random keys in each lock, turning each key to engage the lock and ensuring they turned freely and locked as they should.
The locksmith took my credit, charged me for the service, then left. My family and I then went out to lunch and ran a couple of errands. Upon our return, we unlocked the security front door and attempted to unlock the main front door deadbolt. The lock would not move or operate.
I went and tried the side door that had a new lock installed, and the keys unlocked the deadbolt and doorknob locks - however - there is a security door frame lock installed on the other side of this door, so I was not able to open the door.
I promptly called the locksmith back and explained to him that the front door deadbolt was not functioning and that my family and I were locked outside (in Arizona heat with a five-year-old and eight old and dogs kenneled inside the house). The locksmith immediately began arguing with me that the fault was mine for not checking every key in every lock. I explained to the locksmith that regardless of not checking every single key in every lock (I checked 2-3 random keys in every lock), the defect was most definitely caused by the installation process and not caused by a double-check process. The locksmith also admitted that he was responsible for checking every key in every lock, which did not happen.
The locksmith stated that he would see if there was someone he could get out to the house to drill out our brand new lock and let us in. I received a call from another locksmith company who *Ace Locksmith had, called to help me. This new locksmith stated it would cost me $200 - $300 for him to make an emergency call and perform a drill out of my lock. So *Ace Locksmith's support and resolution of their failed installation was to charge their customer to fix their mistake. I declined the service and called the original locksmith back.
When I called *Ace Locksmith back, I was told again that the issue was my fault and that there was nothing he could do for me. I requested that the original locksmith come to my house to let my family and me in and fix his mistake - which he declined to do. I then asked that the original locksmith refund me 100% of the charges for the services as my only resort left was to break into my house. The cost of repairing the broken window or door that I would need to break to get in would cost more than the total of the original botched job that the locksmith had done. He also declined to refund me the total costs.
I ended up having to break into my house, damaging my door frame, so I could finally let my children inside.
This locksmith performs poor quality installations and does not stand behind their work as a craftsman. The company's customer service is horrible. I now have keys that I paid for that do not open my front door and a broken side door frame.

Dean came as planned and completed tasked professionally and at the agreed about price. I would use Kwikkeys again for my locksmith needs.

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