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We have had Omar come out twice for two unrelated plumbing issues. The first was a leaking water heater. The second was a toilet leak.

He was great- wonderful at explaining and at answering all of our questions. We are very happy with our new hot water heater which included rerouting some of the piping and a new water filter system.

He was able to fix our toilet leak quickly as well and point out something that needed to be assessed for possible repair. He helped to arrange next steps/contacts for this issue within 24 hrs. We are very happy with the referral.

And, because he does such great work, we talked to him about replacing our other toilet. He listened to us and found the one we wanted. He came out the next afternoon and got it installed.

If we have any future needs, we will use Pink's Plumbing and ask for Omar.

Run, don't walk away from this company.

Horrendous service, complete lack of communication, cancelled appointment.  Then rescheduled appointment for following day said between 9-10, showed up at noon. Worked on the AC for an hour and we had to leave.  Came back and they were gone.  Figured it was fixed and it wasn't and left no note and no call. Won't answer their phones and haven't called back after leaving message with answering service.

How do they stay in business?

Had to call Hansen twice recently for different issues.  They responded very promptly and fixed our problems.  We are very happy with their repairs, and will use them again.  Highly recommend them.  Michael was our guy.

I just wanted to update my previous three star review. We had done work done by them and had an issue with one of the technicians. Lawson contacted me directly and more than made it right. They exceeded my expectations as a customer and I'll definitely be calling them for our next plumbing need.

They responded quickly but I thought their prices were high ($249) to unclog a toilet. Less than a week later the same thing happened and I called to say it wasn't fixed. They charged me another $249 and blamed it on me, saying they had done their job correctly and it was clearly my fault. I had to hire another plumber with a camera to identify a problem with the pipes. When I told the owner I was dissatisfied, he refused to refund the second visit and said he didn't care if I gave him a bad review or never used his service again. I definitely won't.

Again FIVE star service. I can't say enough about how great this company is. First, they don't over charge you, they explain what's going on. Second they get there on a timeline to meet your needs. Third they're just all really really friendly, and clean.

I had a drainage leak that caused a lot of damage to my laundry room and basically flooded it out.. I called Lawson plumbing based on the great reviews and boy did they deliver. Matt arrived on time and not only did hey FIX the problem, he also instructed me on how to fix another problem I was having in my bathroom. Oh and they didn't charge me a dime because He didn't do much work. It's nice to know that there is still company's out there with good hearts. I will never go anywhere else, and will tell anybody that will listen about this great company. Thanks again Matt.

Jeremiah

I woke up this morning to a funny noise coming from the garage. Not knowing what it was, I walked in to find water gushing everywhere from the water heater. I was able to turn off the main water value to stop the water but now I had to replace the unit. A neighbor gave me a recommendation of a plumber he used  and said he would do it for $850. I thought it sounded fair. We have the same heater. After looking online, I found ProSkill Plumbing advertising the same unit installed for $599. I figured there was a catch but they confirmed on the phone that I could get the same unit for $599. They also were able to come out same day and arrived right on time. Travis was very friendly and knowledgeable. He used an app on his phone to check if my unit was still under warranty but the 6 year warranty expired 2 months ago.
I hope you don't have to replace your water heater anytime soon but if it is over 6 to 8 years old, you might want to have them check it out or replace it. I would also suggest the tray under the unit. They run PVC pipe to control water run off in case of a leak. I was so happy, I actually started looking around the house for any plumbing projects that I might need.

Response time 5 stars
Initial work quality 2 stars, final work quality 4 stars
(Did not caulk toilet to floor, installed no drain stop in the tub, installed drain control lever in tub that was connected to nothing, and did nothing)
Communication 2 stars.  I never knew what was going on, they did not communicate with me once they were hired.  They did respond when I complained about the work quality.
Price 3 stars.  Were very expensive, but I assume consistent with other plumbers.  I did not get multiple estimates for $2k work - should have.
Local presence 2 stars, I paid someone in California.

Dave within a couple days and was able to rebuild our custom copper fixture that needed replaced to do a slow leak! Really nice and accommodating as well!

Ascend plumbing responded in record time was patient with my time frame and got the job done quickly and efficiently. All in all they were great. The price was also a lot better for the sinks than most others. 10/10 service.

Fast, honest, and reliable. This is the second time we've used Sound Plumbing, and they do not disappoint. The first time was to have a sink and faucet installed in the laundry room. Everything was great there. This time, an issue with the hot water flowing lukewarmly. Brian showed up, on time, and within the hour we had hot water again. We will definitely call them anytime we need a plumber.

They gave me a quote to replace my hot water heater, it was a $1000 less than another company I had out earlier.  Eden was really awesome and was able to install in the same day I initially called.

Will defiantly be using 100% plumbing again!

We hired Allegiance Water Services for two different services. The owner Caleb is wonderful to work with. The first service was to replace out entire irrigation system. Our old one had many leaks and was just too old to save. This is a very large job. They spent 2 days replacing it. They upgraded the system so that the yard is in two sections with different timers. Their crew was excellent!!!! Friendly, knowledgable, and gave a thorough explanation of the new system. The second was to do inside plumbing which included a new water softener system, installation of a new kitchen faucet, a 5 Stage High Efficiency 50 GPD Reverse Osmosis Drinking Water System with Leak Controller,(15) Angle stops, and hot water heater flush. We also had them fix a outside pipe to our spa that came up last minute.
Their pricing was fair, and they were the best contractors we have worked with in Phoenix so far. All of their worker were great! I cannot say enough positive about them! I would highly recommend them.

Rooter Ranger failed to unclog my clogged kitchen sink, despite attempting it four times with a snake. However, after giving up on the clog, three staff members then put considerable effort into touring my home, producing an estimate for $6,300 (discounted!) for other work - all while the drain was still clogged. Luckily, I contacted another plumber for a second opinion, who came to my house within an hour and unclogged the sink as requested in 20 minutes, with a snake, for $175. I felt pressured by Rooter Ranger to pay for extensive plumbing work when all I wanted and required was an unclogged sink.
Rooter Ranger contacted me after I posted this review and reimbursed me the $175 I paid the other plumber who resolved my issue, as well as asking me to taken down this review

Excellent service! Came out to give me an estimate to flush our water heater and did the work the same day. Very competitive pricing! We were very happy

We came home from vacation to a stream of water running through our garage. We called Lawson at 9:50 p.m. and the said they would have someone out Saturday morning between 8 and 11. They called at 7:50 a.m. to say they were on the way and by 8:15 Kevin was at work. He was prompt, friendly and professional and took care of replacing the hot water heater quickly. We were back in business with hot water in less than two hours. He even had a recommendation for help with the water damage repair. Great service. I would definitly use them again.

Prompt service and helpful even though we couldn't find any leaks. At least we have the knowledge that we have a pool issue not house.  Well worth the cost and a discount to boot!

Recently had them come out to do a pre summer check on my A/C. Were very polite over the phone and in person. Will use next time :-)

Branden did a great job installing a new hot water heater. He even knew how to properly install the recirculating pump. I am in real estate and have seen a lot of plumbing work. They are knowledgeable and speedy.