Best Businesses in Arizona

Chris and his crew were awesome! I had a broken sewer pipe under my house. I live in a historic downtown home, so the pipe was VERY difficult to get to. It was a hard job! The crew did it with a smile and Chris also called my insurance company to fight for some reimbursement. They were on time, priced fairly, and had great customer service. Highly recommend!
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I paid $250 for a camera inspection on my sewer line to assess the orange berg plumbing at my house. I wanted to have the inspection completed and get a quote for replacement or any other suggestions the company had prior to renovating my backyard. When I originally contacted the company, they were prompt and pleasant to work with in scheduling an appointment.

Here is the sequence of events:
1. June 2021: Initial appointment and payment of $250
2. Never received the video or any quotes for additional services, despite verbally discussing with technician
3. I contacted the company, who told me the camera inspection has a data corruption file and they'd return to redo the inspection at no charge
4. July 2021: Second appointment for inspection
5. Never received the video or any quotes for additional services (again)
6. August 2021: Contacted the company several time requesting the video - we went back and forth several times throughout August and September. I was told they have not been able to get all of the USB drives in yet. If I do not receive it the next couple of days we will touch base again.
7. After ZERO contact or reply, November 2021: Asked for a refund, as I did not receive any of the services I paid for

Since then, I have attempted several times to work with the company to get the services I paid for OR a refund. They replied ONE time, only when I threatened to report them to the BBB on Feb 15, 2022. Since then, no replies again.

I understand that many businesses are busy right now and understaffed. I am simply asking to receive the inspection I paid for or receive a refund. I am shocked to find the company's business practice includes having people pay for things, delivering nothing, and then ignoring them to hope they forget. I've tried all reasonable efforts to communicate with the company to rectify the situation and have had no luck.

I had a main water line leak back in 2012, and the company that did the line replacement left the city sometime since then. Unfortunately, for whatever reason, instead of installing a single line from the meter to the home, they put a coupling towards the end, and that section was the weak spot. It started leaking in December 2023. Hansen provided me with an estimate and then diagnosed the plumbing situation. The original installers had done some very non-standard installation practices, and Hansen's team had to figure out not only what they did, but also find an even better solution to do the repair. They worked on coming up with a solution for several hours and even brought in a seasoned expert to examine the previous job that was done. I really admired that about the company because their concern was doing a professional repair job and making sure I was satisfied. In the end, they came up with a solution I was happy with and confident would last. They didn't just come in and say, This is what we're doing, take it or leave it. Instead, they worked with me and were very accommodating. In the end, I couldn't be happier. I wanted a family-owned business, which is why I picked them over companies that charged less, but I'm positive I made the right decision because I got good value for my money. Side note: They even restored my landscaping and left the place as they found it.

We just had an excellent experience with Lawson. JT was an amazing help to my husband and I with a stubborn plumbing situation in our older home. He was kind, genuine, knowledgeable, diligent and, most importantly, successful in his work. We will consider using Lawson again! Thanks JT and staff!

Being in the construction business, I truly appreciate integrity and professionalism when it comes to the building trades. Chris went above and beyond for us when we discovered a leak in our master bath ceiling, that we thought might be from the air handler in our attic, only turned out to be the plumbing. I called him at 4:30 pm and he was able to respond within 10 minutes. Thanks to photos that our HVAC guy gave us of the situation, he diagnosed the part and arrived at 7 pm to make the repair. I'm so happy to have found a reliable and trustworthy plumber in Cave Creek!

I was having a horrible morning no shower, no coffee!!  You need water to have both of those. Last night about 7 pm I lost all water pressure to my house. So my hunt started for a great plumbing service. Bumble had good reviews , I decided to take a chance with them! Called this am, they squeezed me in today!  The tech they sent was
MIKE. P, who was extremely nice and knowledgeable he walked me through everything that was going to happen, answered all my questions. And got my water flowing and working the it should! I can be happier with mike and bumble bee.  Thanks

They were so quick in responding in short notice and after hours. James was very professional and helpful. Thank you!!!

Just had service done for toilet supply line. I scoured the internet as I am new to the area. And ProSkill kept coming up. I looked at many, but hard to find anything negative about this one. I see why! Was easy to make appointment, they came prepared with everything (even Covid precautions), my service tech knew his s*#+! Did the job quickly and precisely! Pricing was right on track (bounced it off a plumber friend what I should expect) - they were spot on! Gave some recommendations without being pushy, did a test for me on our water softener and water, stated the facts and such. No pressure to sign up today. Was really happy to see they also to HVAC & such too! I like having one place!! I am a loyal customer to companies who do it right. I have no need to shop around from now on! I have an amazing plumber in our primary home and now an amazing one at our new hideaway. The service tech was awesome! I hope he is the one who shows up every time! I'm sure they are all good, but sometimes you just get comfortable. He was professional, friendly and informative! From a career of customer service oriented business, this company sets a bar to follow! Even during these crazy times!!! Our house is in a small enclave of homes, in a community surrounded by many giant homes, their trucks seem to be the most I see. If those folks trust them... I should too... Yes, that fits!

Great customer service, called in the morning and by the evening someone was out. They were able to  tell me the issue and hooked me up with a restoration company. Thanks for being friendly Alex!

Amazing customer service from Somers Plumbers.  I used them for new plumbing installations and I highly recommend them. Very thankful to have found them through the Yelp bid request.

A+++! We just moved to the area from out of state and I called around to several local plumbing companies that got top marks here on Yelp and Google for a quote to fix our toilet that wouldn't stop running. Element Plumbing was by far the best to work with in terms of professionalism, expertise, price, and friendliness. Greatly appreciate Michael's communication, care, flexibility (when we changed last minute from swapping out an entire toilet to just fixing the current one) and expertise. Highly recommend and will definitely call again if we're in need of a plumber --- tho fingers crossed not anytime soon! ;)

Brian is absolutely amazing! For our project, he was very responsive and punctual. His work was great and his prices were very reasonable. Our project was challenging (at no fault of his), and he worked through it smoothly. As new homeowners, we are so excited to have found a plumber we can trust. Thanks, Brian!

First class service and prices, I'd definitely recommend using this company for future work for us and anyone looking for plumbing services

Eloy was right on time, he wore both a mask and booties. Even though the mask mandate has been lifted, I greatly appreciate the courtesy and thoughtfulness in them wearing a mask without us having to ask. Eloy was also very personable and extremely nice in answering our questions. This is consistent with my experience with this company as the scheduler was great to work with as well.

Jason and Cody were very professional and courteous. Took care of slow tub drain fast and for a fair price! Definitely would recommend

Near me plumbing and drain replaced (Two) Moen Magnetix Shower heads in our new home.  Jordon also installed a salt free water softener system. He not only built an inside loop in the garage wall but he went over and beyond. I got an inside salt free water spigot-faucet, a shutoff water valve behind tanks (Great for washing your car) and a beautiful sleeve for my tanks Inside my garage. I still have my outside spigot and water shutoff vale on the outside. I would recommend Jordan to anyone, he was professional, polite, helpful, did excellent work in a timely manner, and left the place clean. Most important the Water Taste Great!!!
I will be a customer for life. Thank you Jordon from Near Me Plumbing and Drain.

I have had Lawson Family plumbing out to my home on a couple occasions for various issues. This truly is a family oriented business. Dillion as the other techs were on-time, excellent communicators and fixed the issues very quickly.
Thank you to the Lawson Family Team!
I highly recommend them!

Fernando, came out today and did a great job on fixing our garbage disposal issue. He was very professional and educated us on how the new disposal works. I definitely recommend Option One and if you can pick a representative to come out I would ask for Fernando. 5 starts I give the service today

I had 2, twenty-one year old Trane units at my house that were still running fairly well.  Thought I was on borrowed time and decided to replace them.  Received three quotes from reputable firms in the valley and they all came in about the same price range.  The sales rep from Hays, Bill S., was very thorough in his presentation and fully explained the install processes.  He took the time to explain how the install would be considerable better than what I currently had and that an actual Follow-Up inspection would be performed several days later to confirm the install was correctly done and that I was totally satisfied with the operations of the units.

The installs were completed in one day as promised and everything was completely cleaned up and double checked.  I am amazed as to how much of a difference in the comfort level there is now and how much quieter they operate.  Difference between night and day.

The driving factor of our decision to go with Hays was the Yelp Reviews.  Hands down so much higher ratings than the competition.  Not a doubt in my mind that we made the right choice!  

Don W.
Scottsdale

Remarkably good service! Contacted on Fri. Afternoon, they got me scheduled for the following Sun @ 8:00a for a non-emergency service. I mean, nobody does that anymore. The tech, Brandon, arrives exactly on time and is just terrific. Everything done to perfection. Pricing was a good 20-25% less than prior estimates. Will be my plumber for any future needs. 5+ stars.