Best Businesses in Arizona

Quick response on a Sunday to an email inquiry clarified my problem. No expensive repair was necessary. He helped me take care of the problem myself! For that I will definitely trust in his honesty and use him when future need arises. It's hard to find an honest plumber these days. He's earned my business!

1-24-16 I had back out issue from a toilet from my complex. And Steve the manager on call told me they would come within 2 hours. They show up in 4 hours. Problem did not solve and they left. We have to get the technician back to do the work.

We had major work for repair the pipe for the clear out. The clear out is on the major drive way. After the pipe fixed under the ground, they had the clear out about 3 inches above the ground. Everyday cars pass by hit the clear out. We followed up with the company about 3 weeks. Many calls. They went back Fixed it. Now it is half inch above the ground. Cars still hit the clear out everyday.

1-26 -16 Heather called me that if I do not use their service later on. They would not research the case.  Manager Keith called back correct wrong charge for half hour work charge 2 hours and apologized for wrong doing for not check out work before leaving.  And offer fix the high clear out the next day.   -   I was impressed.

1-28-16. Credit card still with higher charge. and have not heard anyone came to fix the high clear out on drive way. - will keep everyone update.

2-11-16. The clear out got fixed. Appreciated this.

Great service!  Called on a Saturday with a sink leak. Erik told me to snap a few pics and send to him.  A minute after I sent them he called me back and immediately knew what was wrong.  He was able to tell me what to do over the phone and my sink was back to perfect within in minute!  Didn't even have to come out to me!  Unbelievable! He could have come out and charged me but was nice enough to walk me through my issue.  I will definitely call again and hopefully pay them this time!  What amazing service!

Another company told me I had a slab leak and needed a camera inspection of my pipes. I called Lawson Family plumbing based on their great reviews and I couldn't agree more! A technician came out on a Saturday (which several others wouldn't) and showed me that nothing indicated I had a leak (showed me the pressure difference didn't change when the water was off). They could have easily charged me for the camera inspection based on what I had told then but they didn't charge me a dime!  I had also had this other company tell me that I needed a new water heater because it was too old to be flushed. My technician with Lawson Family Plumbing revealed that this is one of the tactics that companies can use to get you to purchase something. I told him I had just spent $3,000 on the other plumbing companies recommendations and my technician with Lawson Family Plumbing looked up the same items I had done and I found out that I could have saved about $1,000 if I had gone with Lawson Family Plumbing. Because of this I am going to cancel my contract that I have with the other plumbing company (which was part of a maintenance plan through Goettl and Sunny plumber) and just going with Lawson if I have any issues. Thank you so much for running an honest business, you have earned my trust!

Chris with Scottsdale Rooter Plumbers was great! Knowledgeable and efficient. He patiently listened to all of our plumbing items identified on a recent home inspection and then was able to effectively address them on the spot. I would definitely use his services again and recommend him to others! Good guy.

My water heater went belly up Monday evening. Leaked 50 gallons of water all over my garage. Bumble Bee came out the next day and gave me 3 quotes for getting it replaced. All were reasonable and explained to my in a manner I could understand, i.e. pros and cons. The plumber, Brad, is the consummate professional!!! Courteous, knowledgeable, respectful and just a very nice guy. He made sure I understood what was going on every step of the way and helped relieve a lot of the anxiety I was feeling. When he was finished, he walked me through his work and showed me the basic functionality of my new water heater. I am now a lifetime customer of Bumble Bee. No need to shop around or anything. If something goes bad, I'll simply call them. Lastly, they even had COVID-19 safety measures which they consistently used, thus once again demonstrating they care about their customers.....GREAT JOB BRAD!!!!

Editing my original review to a 4/5, as I was subsequently impressed with how quickly Lawson leadership called me when I had trouble contacting them for emergency help.

In the last two years we've had ProSkill replace our HVAC system, water heater, add an electrical outlet and install a water bypass valve to isolate our irrigation drip system.  Today we had the water heater replaced by Decio.  He was on-time, honest and did a great job.

Well I don't know where to begin to describe this great company. But they get 5 stars on everything.
Customer service
Prompt
Professional
Knowledgeable
Friendly
Repair done right

Alex Stevens, Oscar and Reyes did a quick but very professional job replacing my worn out, leaky hose bib on my 20 yr old house.

I called at 8:30 am and they were here by 10:30am and did a wonderful job.

After calling other plumbers in valley for an assortment of issues in our house, from toilets, garbage disposal, shut off valves, and water softener .. these guys made them all look like amateurs!

Fast, professional, courteous and reasonable!

Call them now! You will be glad you did!

Signed

One happy homeowner

I needed two faucets replaced. Dave was good in communicating price, appointment time, etc. He arrived on time, did a great job. Price was reasonable.

Absolutely the best! Got right down to the problem and fixed plugged kitchen sink. Fast, efficient and reasonable. Couldn't ask more than that!

Brian is one of the most honest men I've ever met in the industry. His knowledge goes beyond what I was expecting and his customer service was excellent. I highly recommend using his company.

Great service. Very professional. On time and very honest . Highly recommend. Will definitely use them for all my plumbing needs again

Eloy was right on time, he wore both a mask and booties. Even though the mask mandate has been lifted, I greatly appreciate the courtesy and thoughtfulness in them wearing a mask without us having to ask. Eloy was also very personable and extremely nice in answering our questions. This is consistent with my experience with this company as the scheduler was great to work with as well.

Randy arrived on time, diagnosed the problem and solved it.  Quoted price differential for different types of repairs prior to the start of work and there were no surprises at the end, problem solved.  Quick, efficient and honest.

Jordan was super responsive and communicative. Did a great job and will definitely utilize them again jn the future.

Had a kitchen sink drain that was stopped. Called on a Sunday was able to get service the same day with no extra charge. Friendly helpful staff thank you.

Sammy was excellent! He took the time to educate us on plumbing and things to be aware of! Definitely will be using them again!

I have been calling around to get an idea of how much it would cost to remove our broken swamp cooler from our roof. I received a quote for $340 from a honest referral but wanted more options to make sure that was a good deal. I called Hays and they quoted me $800! Yes, that's right, $800. When I said that seemed high, they said we will do it for free if you buy an air conditioning unit from us. Really, how do you guys have 5 stars?

I have never interacted with an AC company that was so knowledgeable and informative, taking the time to address customer questions and concerns in order for consumer to make best purchase decisions.  Luis was the tech, and I'm impressed with how much he cares that one doesn't purchase some product and then later regret it.   I have had this challenge before when the timing, or the order of getting certain services such as Duct cleaning, re-sealing ducts, buying Air Scrubber, and or new HVAC, counter acted other purchase if not done in certain sequence.  

Thanks!