2 reviews in 1!
I made the mistake of forgetting to write this yelp review after my 1st experience with Boldt...
Review 1:
In 2020 my AC went out in the middle of June, temperatures were climbing and the following days only seemed to be getting hotter. I wont mention the name of the 1st company I used, but its HARD TO SPELL ;) and the technician who came out attempted to tell me that the fan motor was broken and to replace it would be $1000+ just for that repair and then even after that the unit might not even work. He recommended a complete unit replacement and quoted that job at $12,000+!!!! This left a bad feeling in my mouth as that was not in my budget. My wife went to Yelp to get a second opinion and she landed on Boldt. I made the call (late in the evening 8pm+) I got a response 1st thing in the morning I wanna say around 630 AM and Phillip came out that very same morning. Phillip confirmed the previous techs broken motor evaluation but said I definitely did not need a whole new unit. He quoted me a $500ish repair for the motor so I went to get the green light from my wife, by the time I got back outside just a few minutes later Phillip already had the motor out and grabbed a replacement from his truck, he didn't skip a beat! Within 20 or 30 minutes my unit was up and running and dumping cold air into the house. After the repair he checked the whole system, even telling me how much coolant I had left and when he thinks the unit will need to be replaced as that coolant isn't being used or made anymore. Even then for a unit replacement his quote for the tip top of the line unit was around $8000 and $5000 on the lower end. Compared to the competition that is an insane savings and I cant help but think I was being cheated! 100% I will be using Boldt for every HVAC needs I have in the future, I almost don't even want to move out of their service area!!
Review 2
Fast forward to the present, another convenient June AC failure. My AC died late one day and again I contacted Boldt late in the evening only to get a call back at 830pm the same day from Fran! I explained what happened and she said she would have someone out the very next morning at 730AM, great response time on the phone and in person. Mike showed up a few minutes early, which is ALWAYS good, and he went straight to work. Upon opening my unit the 1st thing he said was Oh!, I can fix that right now and that was music to my ears. The wiring in my unit shorted and fried and he promptly replaced all the wires and then finished by checking the rest of the unit. He gave me a report and updated on the coolant as Phillip did the year prior. Mike was prompt, efficient, and professional. You really can't ask for more from a technician or the company.
If you have ANY HVAC needs... Please do yourself a favor and call Boldt! You will not regret it. I'm pretty sure Ron Swanson would work for this company! and he would probably punch the other company in the face for being corrupt and useless.
Thank you Fran, Phillip, and Mike! You are life savers.