Best Heating & Air Conditioning/HVAC in Phoenix, AZ

A bit of background. We just bought our house a year ago, and the AC was original to the house which was built in 2000. It blew cold, but was extremely loud. I could hear it 3 houses away when I would walk to the mailbox. And it was easy to tell it was ours because it had this weird pulsing sound. We knew it was on its last legs, but we had a home warranty and were just trying to get it through this summer so we could replace it in the spring of 2021. Then Covid hit, and now we're home all of April, May, June, and finally, the last Saturday in July it decided to finally die.

I won't bore you with the intervening week, but if you read my other reviews you might be able to find out what happened. Suffice it to say that by Wednesday evening we'd had enough with the home warranty company and their crappy representatives, and I called my friend Gus. Gus works for Larson, and he was appalled at my story of poor service from the other company that was supposed to fix our system. Their estimated time for repair was 7-10 business days. It was 95 degrees inside our house, and they wanted me to wait another 2 weeks to get it fixed. Gus contacted Claude at Larson, and Claude told me he would be there the next morning (Thursday), bright and early. And true to his word, he was.

Let me tell you a little about Claude. He's an honest, gifted, salesman, even though he doesn't like sales (so he says, he's really good at it). He doesn't just tell you what he thinks you want to hear, he takes the time to educate you on your existing system, it's flaws and benefits, and what options might be best for you. He told me that most homes with solar (like ours) don't tend to get the most expensive, highest efficiency systems as they cost much more and with our low electric bills we wouldn't see return on our investment for many years. A lower priced system, still highly rated, would likely be more practical.

I talked it over with my wife during lunch, and we agreed with his assessment and called him back that afternoon with our decision. He set us up with an installation for the following Monday. Then things got interesting. Due to the pandemic, their suppliers didn't have the all the pieces of the particular system I wanted in stock. He tried all day Friday & Saturday to find them to make our Monday installation appointment. On Monday, he let me know we would have to push to Tuesday, but with a pleasant surprise. Since they couldn't get the system we had chosen by our expected install date, they gave us a free upgrade to a higher rated system. The only additional cost was for the thermostat, as the new system wasn't compatible with our Nest.

So, Tuesday morning, at 6:30, three awesome guys, Mike, Brandon, and Dennis, arrived at our house and removed the old system, installed the new one, set up our new thermostat, and after 10 days I'm finally spending the night in my own house again. Our new system is efficient, powerful, and extremely quiet (check my pictures for a link to a youtube video I made if you want to see just how quiet it is). I cannot sing their praises enough, everyone I dealt with at Larson was professional, polite, and personable. Hopefully it will be another 20 years before I have to replace this system, but when that time comes you can bet I'll be calling Larson again.

What a great experience. They got in contact with me within 10mins of me sending a request for a quote. They came the very next morning and was actually early for the appointment time. They didn't try and sell me something I didn't need.  This is the first time I have used this company and now I am a customer for life. The technician Mack did an amazing job doing a super thorough check of my entire AC system and did a great job explaining everything to me in a way I would understand.

Tim came out really quickly and was able to diagnose our issue. He was actually the 4th company we had out for this issue and he was the only one that checked over everything thoroughly and went into our attic. He communicated everything clearly and let us know our options without trying to sell us anything extra. He didn't pressure us in the slightest, and he cleaned/touched up everything when he was done. Would recommend him to everyone and will continue to use him in the future.

Phillip is very knowledgeable and answered a bunch of questions that I had about my system. The detail on what was going on with my current system was way more than I expected from a basic annual maintenance call. So happy I found a company I feel I can trust when it comes time for the rough stuff. Thanks!

These two men are wonderful! After my heat kept going off they came and checked everything very throughly, spent awhile trying to make sure they pinpointed the problem. They gave us some pointers and some options on how best to fix the issues. I am so happy to say that it was not a huge fix but you can tell they try their best to help you anyway they can without having to pay more than you need to! I STRONGLY recommend them and will only use them from now on!

We could not be happier with our experience with Hays. They were extremely quick to reply and get us a tech to the house. Within 2 days they came out, quoted and fixed the issues we were having. Jason was our tech and he was kind, professional and really set us up for success.
Excited to now having a plumber we can trust and recommend!

Called and scheduled Caleb, the owner, to stop by for a check up before summer. Caleb is the owner if his own company so he does not work on commission. He is not trying to make a commissions and up-sell his customer. He wants the best so 'we' continue to call him back. I've had a quote from another reputable company and he completely invalidated the quote and when he looked further, advised that the parts are all fine and accomplished a minor fix that was much lower than the quote. Overall you can tell Caleb is a genuine good guy running a good company trying to provide exceptional professional service to his customers.

My wife and I finally decided to kick on the heater and when we did it just kicked out cold air. I requested a few appointments first thing the following morning and cool zone responded first, the next call from another company was hours later. They had a tech here in my home within hours to see what the issue was. After the inspection was complete we were given the unfortunate news that the compressor had given out on us. Our tech verified the unit was under warranty still, gave us a quote on what we would have to pay and got us setup for the next day. To have a job be complete from diagnosis to complete in less than a day made us very happy. From quick response and job well done to having a warm house our experience couldn't have been better. Big and many thanks to y'all

A friend referred Arctic Fox to me yesterday. I called this morning and talked to Tim. He answered the phone, listened to my problem, and had Steve come out almost immediately to look/fix the issue. Steve is very knowledgeable as is Tim. I will only call Arctic Fox from now on. They are reliable, friendly, on time, responsive, informative, helpful, honest, etc. Don't think twice! Call them today! A million thanks! A+++++ service!
Update - had a freeze up the day after and had to have the unit looked at again. Heath came out this time and located the problem and fixed it. He is EXTREMELY knowledgeable. I will be calling him for any future tune up/repaires for sure! Great service. Never has our a/c worked as it does now. Thank you Heath!

So glad I found Gladiate! We were told we needed our AC coil and blower cleaned by a technician from another company after a tune-up. The price they quoted was insane and they tried very hard to scare me into having it done on the spot.

I got quotes from half a dozen other places. All of them were way less than what the initial company wanted to charge, and Gladiate's was by far the best.

I appreciated the quick response from Gabriel and the immediate availability. When he came out he was punctual, professional and personable. I instantly knew Gladiate was going to be our go-to HVAC contractor from now on.

I told him how dirty our equipment supposedly was before he started. A less honest person could have come back and said, Yeah, it's worse than I thought. I'm gonna have to charge more than I initially quoted. But Gabriel confirmed with before and after pictures that our system was nowhere near that bad.  That other technician was exaggerating to justify overcharging us. With Gladiate we paid for only what was needed to get the job done right--an hour of labor and some coil cleaner.

We'll be trusting Gladiate with all our maintenance and repair needs going forward!

After excellent service for over a year from this family owned business you would be crazy not to deal with this company.  Laura, Liz, Rob from the office and sales staff to Manny and Beth who installed my new unit.  This is a top rate business,.  Keep up the great work!!!

Biltmore Mechanical is amazing! They are knowledge, efficient, timely, cost effective, and extremely nice. Highly recommend!

My AC went out on a Saturday afternoon in the middle of an extreme heat warning here in the valley. After countless attempts from my landlord to get a company to come take a look at it, we were still left with no AC come Tuesday afternoon. I called bumble bee air conditioning that afternoon and expressed the urgency of getting it fixed immediately. Lisa, the woman in the office, was very empathetic and said she could send someone as soon as he finished with another customer. It was the first time since the whole ordeal happened that my concerns weren't just dismissed but rather validated and being addressed accordingly. I felt as if she actually cared that my family and I were suffering through this heat wave.

Not long after that Jimmy showed up to take a look. He explained to us that the motor was the problem and even went as far as bringing me up on the roof with him to show me a few of the issues. He said it could be fixed the very next day but that he could temporarily have it up and running that night at least for a few hours until the motor overheated again and would shut it off. He said it would at least make it bearable for the night.

The next morning, A man named Steve was sent out to fix everything. He even went over things in detail with our warranty company, who also said, he was incredibly helpful and the most pleasant technician he had ever worked with.

From start to finish, this company was caring, friendly, knowledgable, and helpful. I've honestly never had such an easy and pleasant experience with any company when it came to getting things repaired and this was a breath of fresh air. I'd recommend them to everyone.

My experience with CCC is the reason I am a YELP shareholder. 5 stars. Local. Small biz. When you get a combo like that you get an amazing experience. Mike was professional, on-time, clean, thorough and explained what was going on so I could understand it.

My experience...
1. Came out bc 2nd floor was not cooling down. Identified the problem, provided a quick fix while we waited for a part.
2. Literally 3 days later, the downstairs went out ! I called mike to see if he could stop by. He called me promptly, came by within hours and had the part to fix my downstairs. Problem solved !
3. He just came to finish the 2nd floor. Tough job getting to the part but he got it done and now our air is working great. BOTH up and down.

Forget home warranty companies. They send inferior tradesman to your house. Use YELP. 4-5 stars only. Have peace of mind the job will be done correctly.

I will be using CCC for all my air needs going forward. So happy I found Mike. Now I have my air guy !!!

I sent a request for a quote to Alan's Air early on a Sunday morning after my A/C quit working during one of our wonderful 115 degree days. Alan called me back within an hour and was out to my house within 3 hours to fix the problem. They changed my capacitor and my A/C was cooling my house within minutes. Alan was courteous and his price was reasonable especially given it was a Sunday and he was slammed with everyone having problems with their A/C's due to the extra warm weather.

Two years ago, Ideal Energy did some work on my old house to improve it's energy efficacy.  The results was lower bills this last summer.  So when my furnace started spewing carbon monoxide I called them and some other BBB A+ firms.  When the bids came in, not only were they more than a thousand dollars cheaper, they where able to install faster than the other firms--they had the furnace installed the next day. I highly recommend Elena, Alex, Chris and the crew if you need anything having to do with homes HVAC and saving energy (and money!)

Wow, what a great company.  Let me save anyone looking for a new HVAC system the trouble of shopping around.  I recently purchased a new split Gas and AC system (5 Ton) 14 Seer from Desert Comfort Mechanical (DCM) and my experiences with Fadel and his entire team have been nothing short of exceptional.  Many HVAC providers promise you great customer support and service but DCM and the entire team don't just talk the talk but they walk the walk in every interaction providing exception value and service.  Even during the due diligence inspection they worked around my schedule to arrive at 6:00am so I could leave for work on time, It's refreshing to know that there are companies like DCM here in the PHX metro area that still know how to deliver exceptional service along with extraordinary value.  Well Done Fadel, please pass on my many thanks to your team and you for delivering a pain free experience.  You can be certain that you and your company (DCM) are the one and only I'll have on speed dial.

We are remodeling a bathroom needed plumber to fix an issue with the shower cartridge. Not only did they make time to repair the next day, but the technician, Ryan, was very skilled and knowledgeable. I will not hesitate to use this company again.

Will absolutely recommend Rising Sun Air! The technicians were great! Pam was great! Work was fast and convenient. Cannot recommend them enough. Thank you again.

We used Sure Temp this past week! Our AC went out and we had a sick baby at home. Sure Temp came out as soon as they could and had our AC fixed and running within an hour of arriving. Dominic was the technician that came and he was great! He arrived with a smile and despite this being their busiest time of year and the sweltering heat he was upbeat and very kind. Mary in the office was great too! Thank you guys for getting our AC fixed so quickly especially with a sick baby in the house. You guys rock