Best Heating & Air Conditioning/HVAC in Phoenix, AZ

From booking through service, what a fantastic experience! I received a message from Lyle when he was on the way, he was on time, provided prompt and thorough service, and gave tips for how to improve performance of the AC system. He put shoe covers on each time he came into our home and kept everything clean. He was professional and pleasant. Thank you!

How complimentary can you be about a company without it looking like a fake or paid review??!! I have been so impressed with this company and I have tried three other places before trying American Home Water and Air. Most homeowners are at such a disadvantage dealing with an A/C company because of lack of knowledge of the product (plus having to climb onto a roof if you really wanted to be involved-as if it that would help!). However, AHW has great  and knowledgeable people and operate very openly with pics and read outs of the various components that you can actually check out online. I had to eventually get a new unit and I had them over to give me a quote. I was also in the process of getting a new roof (does everything go bad at once!!) and they worked with the roof people to get all the work coordinated. AND what was even better was that the final bill was lower than the quote!!! Unheard of!! Plus the fellows that put in the unit were not only efficient but personable as well. AND I have to give kudos to the office staff as well, especially Mary Ann, who was great to work with as far as financing and the work schedule. I can't believe putting in an A/C unit (which is such a major purchase) along with the stress of the new roof could have gone so stress free. Super job, super company!! My highest recommendation (and they are sending a tech out after it has been running awhile to make sure everything is working properly)!!!

The service could not have have been more exemplary. Jerod was extremely personable, knowledgeable, explained the process being undertaken of each component, and the future likelihood of it's potential failure. True professionalism from beginning to the end,at a very reasonable price.

I contacted this company and Philip was able to come out the same day. After spending some time on the roof,he explained what the problem was. The technician I had used previously had apparently done the same repair incorrectly and when it didn't work,moved on to the replace parts until we solve it theory.
Philip declined the job,not wanting to have to be responsible if other errors had been made by the original tech. This made perfect sense to me.
I now understand air conditioning systems a little more, and if my situation changes,this will be the first company I contact.
Thanks so much Philip.

My AC went out on Friday evening and of course it was over 110. We called all of the big companies but no one would come out on the weekend or they were closed. We have a home warranty but they were no help, they refused to let me call an outside vendor. By mid Saturday we were dying!  I got on craigslist and found Johnny's AC. He was so nice, came out the next morning, had my AC back up and running within 30 min !!!!!  He didn't charge me extra for the weekend and his rates were very reasonable. I absolutely recommend him!    Thanks Johnny !

I have been calling around to get an idea of how much it would cost to remove our broken swamp cooler from our roof. I received a quote for $340 from a honest referral but wanted more options to make sure that was a good deal. I called Hays and they quoted me $800! Yes, that's right, $800. When I said that seemed high, they said we will do it for free if you buy an air conditioning unit from us. Really, how do you guys have 5 stars?

Cannot give this local company enough compliments for its gold standards in customer service! They will go above and beyond for the customer. I have a rental property which needed an AC replacement, and needed prompt and reliable service. The tenant was not the most hospitable, but Randy, one of the co-owners of the company, was extremely professional in inspecting the property and getting back to me with his recommendations. Their pricing is extremely fair, but the communication and trustworthiness with their customers is what will always bring back repeat clients! So many businesses could learn from them! Thank you Randy, Darrin, and Marija for your excellence!

I have used Cool Zone for about a year and a half.  They installed a split system (for the previous owners of our home), which I couldn't figure out how to use.  I had another (redacted name company) out to replace a condensate line and to check the split system.  The other company indicated that the split system wasn't working and that they'd need to fix it.  I contacted Cool Zone since I found the split paperwork showing they had installed it and I was hoping it was under warranty.  Dave (owner) came out and showed me how to use the split system (no charge) and that it was working fine.  Since then, we've had them install a two stage system to address an issue with poor cooling of an area of the house, install Ecobee thermostats, do general checks and tune ups, and address a weird leak.  I've got nothing but great things to say about this company.  They are probably not the cheapest in town, but they show up on time, do the work correctly, and don't try to up sell.  Their prices seem about average, and less than (redacted company).  On a personal note, everyone I've interacted with in the company: Dave, Byron, Ryan, and Danette are great people as well.  

Support this local small business.  You will not be disappointed.

A++ service. Quick to come out and quick to diagnose and fix. Will have them back next year for tune up. Bill answered my questions without hesitation!

Responded quickly and arrived to do seasonal A/C and gas furnace checks in matter of days. Technician observed mask and social distancing in addition to shoe covers. He was friendly and polite. I will continue to contact them for any furnace and A/C needs.

I requested an AC tune up before the summer starts. I contacted them because of their reviews, but also because they were listed as a retailer of Trane. We currently have a Trane product. The technician was very thorough, shared his findings with us, showed us pictures of the findings and made recommendations to help maintain our 13-year unit.

I requested for a quote to replace our existing unit for a new one and another gentleman came to give us a quote. He inspected the duct work, the outside unit, the air handler, and the flow of air areas. Overall, I was very impressed with this company.

Woke up to my AC going out on a Saturday afternoon. This company was able to come out and repair it that very afternoon. He was also great at explaining the problem to someone with little knowledge on the workings of air conditioning. I'll be recommending this company to everyone!

I had no AC on 4th of July weekend. When everyone else was curving my calls and pulling some general bad business fuckery, someone at Bumblebee answered my call on her personal cell phone, in the middle of her holiday hike. She sent someone down fast, charged less than all the other quotes, and worked with my evil home warranty goons. Nobody has ever come close to this level of service, and if I waited for anyone else to help me, I'd probably be deader than earth's dwindling bee population.

Micheal was absolutely awesome.  He was fair explained the work being done and in my view went above and beyond to help me out of a jam with my Mini split.  Cave Creek Cooling Company is my new go to for any HVAC needs!

Update on my review. Even though it's not fixed, they went above and beyond. Alan has come to my place 2 times to attempt to fix it. He has tried different methods, the issue is not with my unit but it is with the HOA settings for my chiller unit. Unfortunately out of my control, however Alan offered so much support and he attempted to flush the system in hopes it works. Thank you so much for trying!!  
Not to mention, he came on Father's Day. I felt so bad because it was not my intentions to make them come on a Sunday but I am overall grateful. Definitely will use them again.

My house is 75 years old and poorly insulated, which means I am hot all summer long and cold all winter. The worst room is our master bedroom, which is where we spend 1/3 of our time! Our main AC unit is 5 years old and the ductwork has been adjusted to improve airflow throughout the home. We've installed new windows and added as much insulation as our attic will hold, but it's impossible to compensate for poor construction. After 3 years in the house, we were fed up and ready to do something to make our master bedroom more comfortable. Enter Ideal Air, my new favorite company.

I realized that our best option to cool down our master bedroom was to install a ductless mini split AC unit so I reached out to a couple companies for quotes. Out of the four quotes I received, Ideal Air provided the best option. They weren't the cheapest, but the quote they gave was incredibly thorough, the salesman Wes was patient with my questions, and the zero-interest financing option was an added bonus! We decided to go with a mid-range Mitsubishi unit. Once we decided to move forward, our install was scheduled within 48 hours - awesome!

We were so impressed with the work done by our installers Cristian and Brandon. The two of them were on-site for over 9 hours completing the job. They kept the interior workspace clean, covering all our furniture and carpets with plastic. The exterior patio was swept when all work was complete, and they took all their trash with them. Cristian and Brandon were super professional and friendly (even when my dogs were barking non-stop at them!!), and they made the whole install experience easy and pleasant.

It's been 5 days since our mini split AC unit was installed and I couldn't be happier. Our master bedroom is so cold now - such a treat compared to how it was before! I'm thrilled that we will be cool and comfortable all summer, and I'm looking forward to staying warm this winter! Thanks Ideal Air!! Thank you Wes, Cristian and Brandon!!

I called late on Thursday and Fadel listen and understand exactly what I needed. Showed up the next morning even earlier than appointment time and solved all of our concerns. What a great experience and the price was even better.

Fadel is extremely considerate and over the top knowledgeable!!!

Call Desert comfort Mechanical today, if you need help with your heating and air conditioning needs.

If you live in North Phoenix or Anthem, these guys are the real deal. Recently purchased a no hassle / no haggle hot water heater with install from them. They cared more about me as a customer and getting it right rather than focusing on a sale, which they ended up getting anyways! Great job and will keep coming back.

Called and they were out the next morning to service and inspect. Found an issue and unfortunately they are not on our home warranty list of contractors. Highly recommend honest, polite, good service

Keith has been a first class contractor. Very Professional, Reliable and Prompt. He's given me the Best Deal with a brand new Condenser Install ON TIME, ON BUDGET. Very Honest and Fair. I will be using him for all my other properties in AZ and Referring him to all my clients for their properties and my Realtor there. Very happy I found Keith !!!.