Biltmore Mechanical Heating And Cooling

I recently had the pleasure of working with David and Oscar with Biltmore Mechanical Heating And Cooling, and I am extremely impressed with the level of service I received. David was punctual, friendly, and very knowledgeable. He took the time to answer all of my questions and was very fair in his pricing.  I would highly recommend David and Biltmore Mechanical Heating And Cooling to anyone in need of HVAC services. They truly go above and beyond to ensure customer satisfaction. Five stars!

PS they also hooked me up with a new taco place to try out!

I utilized Biltmore Mechanical to replace my unit on my condo. I based my decision on the paucity of negative reviews on yelp (people that are dissatisfied are much more likely to leave reviews than people that receive the level of service they expected). That and the fact that the other company that I had bid on the work only offered a 1 year warranty whereas Biltmore Mechanical offered a 10 year parts warranty (and I considered a 1 yr warranty unacceptable as a quality unit properly installed and maintained should last significantly more than 10 years in my opinion).  The job went perfectly, and I am confident that Biltmore Mechanical will assist me if I should have any difficulty with my AC in the next 15 years.

David is the best and we would highly recommend him! He is reliable, extremely knowledgeable and trustworthy. He doesn't try to upsell and will tell you honestly what you need or don't need. We really appreciate his expertise and will be calling him for all our future HVAC needs.

Long story shortened, had one of the big companies out for routine maintenance and quoted me and outlandish price to repair 4 items. A friend recommended David at Biltmore Mechanical, and I couldn't be more thankful he did! Basically he said 3 of the parts need to be monitored, but not replaced yet. I'm not kidding people, the big company quoted me $830 per capacitor to replace for a total of $3320 plus the $600 for the maintenance on my 5 units! David replaced one for a total of $299 including the trip charge.

David and Biltmore are definitely my heating and cooling people from now on!

The owner David communicated very well showed up in the timeframe expected was super professional and honest. We had our air conditioning serviced and recharged, David went above and beyond and told us we were good until the next service and did not try and sell us something we didn't need.
If you want a honest hard working professional to come out and service or repair your air conditioning unit you found your guy David!

Shane & Dawn

Dave was super awesome!!! After another AC company said my heat pump wasn't working and needed to be replaced I reached out to Dave for a 2nd opinion. He came right over, inspected my unit and said it was fine and working properly.  So thankful for his honesty and integrity!  He's my new AC guy!

Back in April Biltmore Mechanical replaced our A/C and duct work. We are very happy with the customer service and work they provided. The owner David communicated well throughout the project and afterwards. We are still dealing with some issues (low pulsing sound when the AC is on and lights flickering when AC kicks on), and although they are not resolved yet, we are confident that David will resolve them satisfactorily. Highly recommend!

David was awesome! I called at 4:00p in a pinch with family in town and my AC was not cooling the house despite it running all day. David spent 2 hours fully investigating what the issue, beyond the obvious that it had frozen up. He found a small blockage in a part deep inside the unit, and was able to restore the unit's ability to cool the house. It's a 12 year old unit that has been rebuilt improperly and although the unit works, we are ultimately using David / Biltmore Mechanical to replace with an entirely new system. Great guy and great neighbor!

I called David first thing in the morning and explained what was going on with my unit, he was at my house with the problem diagnosed before I go home from work... To say this gentlemen is top notch is an understatement. If you want a contractor who takes pride in his work, is reliable and fair, then look no further than Biltmore Mechanical!

David showed up on time and performed the first annual inspection on my Bryant HVAC system to be sure there aren't any potential problems in the near future. I really appreciate his thoroughness because I am a firm believer in preventative maintenance. David was able to discover a low pressure switch that was inadvertently rubbing against a copper line. David added insulation to the wires to prevent it from shorting, all free of charge as part of my first annual inspection with this company. I highly recommend Biltmore Mechanical Heating & Cooling, especially if you own a Bryant HVAC system!

I had a great experience with David with Biltmore Mechanical.  I called after hours and he answered the phone.  I was scheduled for next day service.  David was professional and prompt.  

The service was for a non functioning air conditioner in my rental property.  He was able to coordinate with the tenant a time and fixed the issue in a timely manner, for a fair price. I was able to pay electronically, which was very convenient.

I highly recommend Biltmore Mechanical for your heating and air condition needs.

Hands down best service. David is professional, attentive but above all trustworthy. As a small business owner he truly helped to resolve my a/c issue in my place of business. He arrive promptly and came to the rescue on 2 separate occasions. He really educated me about the issue and remedied the solution quickly. Repairs can be stressful and he truly helped to alleviate the headache. The only person I will try with any a/c issues going forward! Thank you David!

One man show, and looks like David will be at a good place in few years, given that he is very reasonable in price, knowledge and service principles!
Weekend problem with the AC, very courteous lady answered the phone,
promised to be at my house between 12-4 pm and followed up with a phone call to let me know that they are running a bit late, as they were the other side of the valley.  Problem solved in less than and hour,
I would recommend them to anyone who needs his AC work done!

I contacted Biltmore Mechanical and David came out the next day to troubleshoot my AC UNIT. It seems that the 2 stage function was unplugged and never wired inside the unit and my thermostat. David quickly troubleshooted and fixed the issue. Will use again for future needs.

David did an outstanding job.  Replaced our 16 year old hvac with a new one that is quieter and works like a dream.  Very professional, delivers what he promised on time and on budget.  Have recommended him to neighbors who have had the same experience.

I would have loved to provide a good rating, however, after waiting at home for 5 hours-they were a no show. Apparently they do not need the business.

JW

Very quick response from David, the owner.  I'm new to Arizona and wanted to find a reliable, local business to maintain/service my hvac system. Really pleased with my first visit from Biltmore Mechanical Heating & Cooling, and will always use them in the future. David was professional and helpful and I'm really happy to recommend his company.

Had a recent A/C failure on a rental property. Unlike other services, the call was actually answered on a Friday late afternoon - and not only answered, but David was able to come check out the A/C that same afternoon. By the time I made it to the property after the phone call (~30min), he was already on the roof and had the issue figured out: a low voltage circuit failure, which turned out to be caused by a failed relay. David replaced the relay and the A/C was back in business much to the delight of my tenants. Yes, a bad relay is a simpler fix than swapping a compressor, but still... everything was done in barely over an hour in the 110F June heat on a roasting hot roof covered in black shingle. David was also kind to indicate a few other potential issues with the unit, so I can know what to expect, but did not use that as an opportunity to sell what wasn't required at the moment. Very honest, professional, and trustworthy. I will definitely be using Biltmore Mech for future A/C work, and would highly recommend to others.

So my AC broke suddenly and was no longer blowing out cool air. I picked Biltmore Mechanical because it was the only business listed as being right in my neighborhood. Well, I called the next day and David showed up after I got off work--in fact he happened to be early. Very un-repairman like, LOL.

Well, first off, David is a genuinely nice guy which is important to me. He also never made me feel weird as a female asking him to explain the mechanics of the problem and how the AC unit operates in general. I also feel that he charged me a fair price that included a new part and the labor. And there was definitely labor involved! He didn't complain when it was made clear that he would have to climb onto the roof of my complex in 108 degree heat to get to my AC unit. I would definitely call him the next time I'm in a bind.

Great service and quick response.  While David had appointments all day, he managed to find time and resolved our air conditioning problem.  Very knowledgeable, professional and we highly recommend.

Biltmore Mechanical A/C is exactly what you need when things go wrong. During these hot AZ summers it's an emergency to get cooled off quickly. Most companies put you on a long list. David understands the sense of urgency in this biz. Plus he's very knowledgeable and a smaller business, so buy local and all your $ filters back into your own community. David is super knowledgeable and friendly. I highly recommend him! I call him when we I need service.

Woke up to my AC going out on a Saturday afternoon. This company was able to come out and repair it that very afternoon. He was also great at explaining the problem to someone with little knowledge on the workings of air conditioning. I'll be recommending this company to everyone!

David came out today, on the same day we contacted him, on a Saturday, and fixed our issue (diagnosed and fixed I should say, as we had one a/c unit that was only sort of working, but we were not completely sure it was a problem).  He was a very nice guy and we are already enjoying our markedly cooler house.  We will definitely use him again!

Hello, there should be two reviews but it will only let me do one. David should have 10 Stars from me. A girlfriend of mine's AC went out this summer and she asked me for a recommendation. I had seen David's name on our Nextdoor site in our neighborhood. David was taking care of our neighbors and they were haopy. I called him up in the middle of summer and he was on a job site but he came right after. He got her AC up and running and followed up on with her to continue making improvements. Bet service and best prices no joke and a very nice guy.

Here's my second review, my heating wasn't working on a brand new Trane that I put up on a rental house and the installer was blaming it on a control board. The Trane was only a year-old and we've all heard the commercials Nothing Stops a Trane. I called David up on a holiday he came out and went through the whole unit.He spent 2 hours while his fiancee  had a nice ham waiting for him at the house. Got my unit back up and running and we diagnosed the problem. I saved over $500. Thank you. Give him a call on your next ACR heating issue you will be happy

David is terrific. Super responsive, extremely knowledgeable and honest. A pleasure to work with. Highly recommended.

One of the most knowledgeable technicians around the valley. Very responsive and a proud business owner. Thanks for your help, David.

David Flores is amazing. He was very quick to answer my inquiry, he came the next day to give me an estimate, and within a week, my new AC unit is installed. I am totally impressed by his responsiveness, knowledge and honesty. I highly  recommend Biltmore Mechanical. I am 100% satisfied with my decision to hire them!

I have dealt with about 4 different HVAC companies in the past 2 years, all of which were disappointing. My heater suddenly broke and was tasked with finding another company. I contacted David early on a Saturday morning and had a response within 15 minutes and then he was over about 2 hours later. He took videos to show me what was wrong of my unit in the ceiling which was great as I knew I could trust what he was working on. He went out of his way to go pick up a necessary part from the manufacturer and still come back and fix my heater the same day. He kept the house clean while he worked and then at the end of his work he walked me through a detailed report of his findings and set aside the broken parts to show me exactly what was wrong. I will certainly count on him for further work!

David is fantastic. He knows what he is doing, he works hard, is extremely honest and he goes out of his way. We met him when he worked for another heating/cooling operation in town and we were so impressed by his honestly and work ethic that when he told us he was starting his own small business, we followed immediately and referred all of our friends. David has helped us when our air conditioning failed multiple times (often rearranging his entire schedule to come faster), when we realize that none of the ducts were sealed securely in our older house that had been remodeled, and just recently he put in an air scrubber for our home to help our sons immunosuppression issues. This is the first time we have ever turn on the heat without an asthma flareup in our house. And his prices are extremely fair.

My air conditioner died and if course it was going to be 100 degrees the next day. I called them and they came out the next day and fixed the problem. Very professional and did a great job. I would definitely recommend them!

David is good at what he does,
He installed a new unit for our house,
He took out the old split system and put in a new rooftop unit. He re-duct our whole house.
It is so cool now,
We are super happy.
We highly recommend David,
He did a wonderful job.
Thanks David!

Fantastic customer service and communication. I called on a Sunday over a holiday weekend and was able to coordinate someone to come look at an AC unit on a rental property the next morning. David text me when he was on the way. He kept me informed via text - even sending me a video explaining the issue. I live out of state so this was very much appreciated! Everything was fixed within an hour or so. Much less stressful than I was expecting, given an AC issue in the middle of the hot summer!

Wow... great guy.  David had great reviews  so I went with it.. glad I did.. Was here within an hour. Got our AC up and cool again. Great service. Hard to find good people these days. I highly recommend Biltmore Mechanical

I was incredibly impressed with Biltmore Mechanical!  David answered my call immediately and was able to come over the same day.  He diagnosed my problem within about 5 minutes and  discussed with me the deficiencies of my system.  He was able to get my system up and running that very same day and also  got me two new automated thermostats.  He was very reasonably priced.  I was extremely happy with him.  Biltmore Mechanical is now my go to HVAC company.  Highly recommend!!!!

I called David because the AC guy our contractor hired did a really poor job running new ductwork to our Master Bedroom. David was responsive and immediately knew how to fix the problem. On the day of our appointment, he was a bit under the weather but still made it a priority to make it happen. He did a great job and is just a great person in general. He has even been responsive to my questions after the job was finished. I highly recommend Biltmore Mechanical.

I highly recommend Biltmore Mechanical. The only company I trust to repair, maintain and replace my a/c. Every summer for years I have been able to count on David to come save my family from a/c failure. After many repairs I finally decided to get a new unit. I couldn't be happier with my decision. David at Biltmore Mechanical is extremely reliable and knowledgeable. He takes great pride in his work and is very passionate about his craft. If you are looking for an honest, fair and high quality company look no further. Thank you Biltmore Mechanical!

Totally lucked out! At 1:15AM discovered that AC drain had backed up and water was leaking from new AC unit onto new hardwood floor. Called two 24 hour emergency services and got the scheduling run around, could give even an approximate ETA.  Third call was to Biltmore and owner ( David ) answered the phone and was at my house within 20 min.

He took care of immediate leaking issue but in process we discovered that prior AC install company had set the drain spout at ground surface level and as such water couldn't exit the drip pipe and as such backed up into house.

As it was now after 2AM we decided to address the underlying issue the following morning, which David did. Not only is he a nice guy and very professional, he was shockingly reasonable, so much so that I added extra to his bill, which he was hesitant to accept.  That's a first class guy and first class service.  I'll have him do my future service check ups going forward.

Biltmore Mechanical is amazing! They are knowledge, efficient, timely, cost effective, and extremely nice. Highly recommend!

I want to give a huge Thank You to David Flores of Biltmore Mechanical Heating and Cooling. Gave him a call and within little over an hour he  was out on my roof fixing my AC. I have a newborn so cooling is crucial. I like to consider my self a jack of all trades, but I could tell instantly he knew exactly what he was doing and what needed to be done! I highly recommend him and his business to anyone needing Honest and Quality work! Thanks again David!

David of Biltmore Mechanical is an absolute TREASURE! My A/C unit stopped working and I was completely gutted. David came out within a couple hours of my call and diagnosed my problem with integrity. He could have went the easy way out and told me my A/C was from the stone age (it's REALLY old) and there was no hope. Instead, he assessed and communicated the parts I needed in a step-wise fashion. He even changed them the SAME DAY!!! His personality, skill set, and pricing is why I would recommend him to anyone, anytime, and anywhere

I found This company online after another HVAC company was unable to figure out why my AC unit was leaking from the return vent. David was able to figure it out and corrected the problem. After doing that I had him service the unit. He informed me at that time there were many issues with it. So I had him replace with a brand new one. Upon the first installation attempt, he was able to see a plumber was needed to cap a water line. He was able to refer a plumber who capped water lines and wound up replacing my hot heater that was in VERY bad shape. All this was especially helpful as I am an absentee landlord. Excellent service, great work and reasonable pricing. Highly recommend!

Wow!  David was awesome and I am now going to use him for all my air conditioning needs!  He was super responsive and went above and beyond what was expected!  He is more than fair.  I was surprised that there are still people out there that go the extra mile....that was David!  Thanks again to David at Biltmore Mechanical!  Happy customer here!

I called Biltmore Mechanical when my usual local AC company (Alan's Air) was swamped with breakdowns. I only needed a tune-up before the summer months so they couldnt get to me right away, understandable. I called several other highly rated companies I found on Yelp and all of them said the same thing. When I called David he said he could be there that same day, after hours. I told him later in the week would be fine and he was here as expected. He confirmed the appointment, service, and cost the same day we made the appointment. The day of he texted and called me to let me know we were on schedule. The service itself took less than an hour and he described in detail what he did, and answered all my questions. My unit is only a year or two old so I'm pretty picky about who I call to work on it, I would definitely call David again. Great customer communication and service.

If more than 5 Stars was possible, i Would give Biltmore Mechanical and David 6 stars!!!! david was very responsive, and cares about his clients!!! I would recommend him above anyone in the market!!! He replaced two HVAC units and the final product was excellent!!!!!! HIGHLY HIGHLY Recommended!

David Flores has been servicing my house since 2013 when he was with another company. I thought highly enough of him to track him down and seek out his continued services on our home HVAC needs. He communicates very well, he is courteous and professional. Most importantly he is reliable and knows his stuff and wont upsell you on junk you dont need. I appreciate that he pays special attention to details and takes his time explaining to me what he's doing...I like to watch him working and ask a lot of questions (sorry David it probably annoys you! Haha) I am a contracts manager in my own profession so it's in my nature. David works with me on pricing and rewards loyalty. Appreciate you David. Thank you for your dependable services, fair pricing and honesty.

Biltmore Mechanical has been to my house twice now. Once for an AC leak and again when my AC stopped cooling my house. Both times I was extremely pleased. Not only are they quick to respond and schedule an appointment, they are also extremely reasonable. When my AC stopped cooling my house, they sent someone out on a Sunday morning-no outlandish last minute emergency fee-and when the issue couldn't be fixed right away because of frozen coils, they came back a few hours later after my unit defrosted to get the AC working again. Highly recommend for their great service!

I have used David a couple of occasions. David is reliable, knowledgeable, and very responsive. My most recent air conditioning issue, I called David and told him the issue I was having. David was so nice and told me that it was an easy fix and actually walked me through how to do it on my own. My lack of knowledge, I took up 30 minutes of David's time on the phone and he was very patient with me. It is hard to find good knowledgeable people with integrity and David definitely has it. I would highly recommend David.

Great service!  The the owner takes pride in quality, honesty, and integrity.  I highly recommend this company for all of your heating/cooling/handyman needs!

Honest and reliable. David inspected the AC unit on a house that we are buying.  He gave us an honest opinion without trying to upsell other unnecessary services. I highly recommend his services.

David rocks! Our family are loyal customers of Biltmore Mechanical H&C.  We've used their service several times over the last 4-5 years and each time David 'shows up'!  - grateful he does.  He schedules promptly and comes out usually within a day or same day to fix our AC breakdowns. We trust his assessment, recommendations, and price quote/bill.  We appreciate his expertise and fearlessness when climbing a very tall ladder!  Thank you and Be Safe.

Very Honest Company with a quality line of products! The owner of this company genuinely cares about his customers and had great customer service.

We contacted David in the morning to check on my A/C unit that was blowing warm air. He was very professional on the phone and asked what the system was doing and what work had been previously done. I could tell based on that conversation, that he was really listening and already had an idea what was going on with the unit.

He was at my house within a couple of hours. He assessed the problem quickly and gave me an estimate. I proceeded with getting the work completed. Within just a few hours, I had cold air again.

He was very prompt, knowledgeable and, professional. Thank you David again for being such a hero! You rock!

It was 115 degrees and my A/C was going on and off intermittently. A/C service companies were all booked for many days ahead.  I called Biltmore and left a message.  Minutes later David called back.  He, too, was booked for days but he took my info to try to fit me into his schedule. He called back later that day and offered to come at the end of his day which was late in the evening. That was so considerate.  I explained I could wait until morning. Although he was totally booked, he arranged to come out before his first appointment in the morning.  He arrived on time and was proficient, knowledgeable and very pleasant.  He checked out the whole system; found the problem and repaired it. My A/C is now running cold and purring like a kitten! I highly recommend David at Biltmore Mechanical.

So I wake up on a Sunday morning and it's 91 in my house... I first called a large chain AC place and briefly spoke with a receptionist/scheduler. Was given a 5 hour time frame and just didn't feel she (the company) really cared. I then decided to try someone else and I could not be more pleased with who I called!
David (the owner of Biltmore Mechanical H&C) picked up, very pleasant (again calling on a Sunday morning...) right from the get go. He was already on a call and gave me a 2 hour window (1-3); I said I'll take it, but earlier the better. Come 11am he stated he was able to finish the other job quicker than expected and could be over sooner.
11:30; David is here and in less than 1 hour, my AC was running again! Bad wiring led to compressor not kicking on/cooling. He checked  all aspects of outdoor unit (Freon levels, ensure equipment was working properly, etc.). He probably could have upsold me on something I didn't need to make an extra buck, but he didn't and I am very thankful for that (as I'm no millionaire...). He explained everything in a friendly / professional manner and I am so thankful that once again, myself and my dog are cool! Just in time, as it's about to be 115 on Thursday.
***You may notice that this is my first and only review, however the level of service provided, I felt inclined to write this review (as Yelp is where I found him). Thanks again, David!

I cannot say enough good things about David.  He has taken care of my AC unit at my rental property at a moment's notice.  Once, when there was a leak and then again when the unit wasn't cooling properly.  He's responsive, thorough, and really excels at customer service.  He even went so far as to send me pictures of the issue.  I would trust him with any AC need.  It's nice to have someone you can trust AND depend on!

I called Biltmore mechanical to repair my AC unit that was not cooling, he came that same day in the late evening to diagnose my unit. He found a bad indoor motor and was able to replace it the next day. He was very professional and reasonable, I was very pleased with his response and pricing

I instantly got good vibes from David. He's definitely a hard worker that knows what he's doing and he's got a great attitude while doing it. He helped me and my husband and I greatly appreciate it and would recommend him to anyone.

David was great!  Our a/c went out mid-day on a weekend and we didn't know who to call!  We knew it was going to be expensive whoever we called.  David had space and spent over 2 hours on our roof in the heat to make sure we knew what the problem was.  Our worst thoughts had come true but, he priced us out on a new unit, with exactly what we needed.  He also did we he could do to keep our current one working for now, but it is 40 years old.  Highly recommend.