Best Heating & Air Conditioning/HVAC in Phoenix, AZ

We are very pleased with the prompt and professional service we received from Larson Air Conditioning. Our heat pump went out during a freak snow storm in Scottsdale. I contacted Larson (because of their great Yelp reviews) and the technician arrived on time. He was thorough and fixed the problem. Plus there wasn't any heavy sales pitch. I am happy to recommend Larson Air Conditioning.

These guys are far and above any company I have dealt with in customer service, overall value,and quality.  My water heater began leaking Wednesday,  I called them Thursday morning about 0800, and before noon my wife called to inform me that the water heater was installed and working, and all this at a good price.  I have some rental houses and they take care of them as well with the same service and quality level in Air Conditioning.  Why cant all businesses be like this?

Called up over the MLK weekend because my HVAC stopped heating my house. Left a message
And was called back first thing Tuesday morning . Tori was super helpful and she said she could have some one out later that morning. Tim came out and was very professional (wore a mask) and had my HVAC working in no time. Was even nice enough to check the cooling system for me and informed me it was looking good  
If your in need of a great family owned and operated company for your HEATING and COOLING needs give these folks a call .

As an owner of many condos for years i worked with a large hvac firm . Until one of my units needed a new system and i was told the large firm had installed the wrong air in one of my units !!! Thats when   another owner told me about boldt a family business. Thier great people you can trust and the pricing for new units and repair beat all 3 bids

Wow! These guys are the best. AC went out Sunday morning before Labor Day 2016. After calling 3 companies who would get back to me or couldn't come for 2 days. Johnny answered the phone and came an hour later. Charged under $200 to replace a part. You can't get better than that! Super nice guys! Thank you!!!!!!

I have two AC units and have to get them checked annually to maintain a Trane manufacturer extended warranty.  I had been using a company called Bob Brown Service Experts, but I got tired of the no-call no-shows and poor customer service (See my 2-Star review of them on YELP as well.)  I decided to pick another company and selected Hays based upon the number of excellent reviews.

I called and scheduled an appointment.  A pleasant young woman took my info and said that I would be getting an email with picture of the tech the day of the service.  I never received the email, but did get a phone call about 45 minutes prior to arrival.  (4/8/16 Update: the email with technician picture was found in my junk mail.) Jerry was the tech.  I found him  to be pleasant and professional.  He took pride in his work and spoke highly of his company.  He went into the attic and checked the air handlers.  This took around 20 minutes per side.  Then he went outside and checked the ground units.  Freon and capacitors checked out to be fine.  Jerry had to use new screws to attach covers, as the previous screws were a little stripped.  Total time spent at my house was around 1.5-2 hours.  The cost $79 per unit.

Constructive criticism:  My previous company charged around $100-$120 to check both units and to me seemed to do a little more.  My previous company would blow out the condensate lines then pour water down the lines to ensure that they are open.  This company did not do that.  This company's website also says that a tune-up includes oiling the blower and outdoor fan motors.  I watched closely and did not see this done.  The site also says the indoor coils would be checked for buildup.  This also was not done.  I was never asked about my indoor filters or if I would like them to be changed.  The site says a 33 point inspection...I don't think so...maybe next time.  I should have asked up-front for what my $80 service per unit included.  I feel that the price is a little too high for what I received.  If I am going to spend that much, a company had better do what is says it will do.  It would also be nice to get a discount for a second unit as the tech is already on-site.  I asked the technician about a discount for a second unit, and he commented that the service fee was already discounted.  I knew the price going in so I did not make it an issue.

A second issue I had was the arrangement for payment.  The technician was required to manually punch in my credit card number into a tablet-type device, including my 3 digit security code.  In no way do I think Jerry would try to do anything illegal, such as stealing credit card information.  I have had other companies do service at my house and like it when the technician simply swipes my card, bills wirelessly, and never sees my full credit card number long enough to write it down.  Only the last four digits of my credit card appear on the receipt visible to the technician.  (4/8/16 Update:  I am watching my credit card statement, and still have not seen the transaction appear.  I do not like this.  The transaction supposedly took place a few days ago.  Why no record?  I'm feeling a little uncomfortable.4/8/16 Update:  I called to inquire and was informed that Jerry's machine/swiper was broken and that my credit card will be billed manually next week when Jerry comes into the office. Little awkward.  I guess I will be watching next week for the transaction.)

Over-all, I generously rated this company 4 out of 5 stars, as I saw definite room for improvement.  Based on the service and price, I guess I am a little hesitant about whether on not to use them next year for tune-ups.  My units were already in top-notch condition and needed no repairs.

When I called this morning at 6am, the man on the phone was very nice. I explained that I have 3 dogs, so I had to be home and safe. He told me to turn off my air conditioner and someone would be out by 9.

At 8:30am, I got a phone call from one of the rudest people I can remember speaking to. He asked if I had called other places. I said, 'No, I didn't know that I was supposed to.' At that point he got so argumentative with me, and every question he asked he got angrier at my responses. I cancelled the service. No way would I recommend that repairman. Based on the initial phone call, other repair people might be great, so I'm giving it a middle rating, in an attempt at fairness.

They came out and serviced my ac unit. They were very friendly and answered all my questions. I will be using their service if a problem comes up. Thanks for the hassle free checkup!

During the heat wave of the week of July 23, 2018 my heat pump would shut off at the hottest part of the day and then return to normal operation about two hours later. I called Arctic Fox and let Misty (the owner's wife)  know what was going on with my unit. I told her it was not an emergency, as the unit was running when I called. We scheduled Friday of that week for Heath (the owner) to come out and look at the heat pump. Misty stated if it got any worse to call and they would fit us in.

I called back on Thursday morning, as my wife was concerned about our dogs and cat. Heath arrived at our house and did some troubleshooting on the unit. He could find nothing wrong with the unit. After providing him with the symptoms that occurred each afternoon he determined it may be the motor for the fan that cools the coils. It has a thermostat that shuts down the motor at 200 degrees. It did not occur when he was there (naturally). He stated he would return the next day with a new motor. Friday he removed the old motor and lo and behold, the motor was leaking oil near the shaft. The motor was heating to shut down temperatures the previous days. Heath worked fast and diligently to replace the motor as the heat pump was shut down during this task.

When it was all said and done, the motor was under warranty and there was no charge for it. Heath said there was also no labor charge. I disagreed with the free labor, as he came out two days and I know the manufacturer was not going to reimburse him for his time.  I asked him what his labor rate was for the two days he was at my home. He provided me with the cost (I think he may have low balled it) and I gladly paid.

I cannot say enough of the integrity, customer service and genuine care this husband and wife company displays every time I use their services. The big name companies cannot even come close to Arctic Fox's business ethic.

Quick to respond, very communicative, speedy fix, fair price, and extremely friendly!  Will be my go-to A/C pro.

We're so glad we went with Dukes of Air. We had lower bids but we were very impressed with the company! From the moment they showed up the service was impeccable! Without a doubt we  made the right choice! Great people from sales, office staff to installation and follow up!!! Extremely happy customers!!!

I had a great experience with David with Biltmore Mechanical.  I called after hours and he answered the phone.  I was scheduled for next day service.  David was professional and prompt.  

The service was for a non functioning air conditioner in my rental property.  He was able to coordinate with the tenant a time and fixed the issue in a timely manner, for a fair price. I was able to pay electronically, which was very convenient.

I highly recommend Biltmore Mechanical for your heating and air condition needs.

We were looking for an affordable, friendly AC company that could help us out with our unit. Bumble Bee was the winner! We don't know much about the units, but they gave us detailed information about our unit and the different options we had for fixing versus replacing it. They worked with us a lot and definitely cared about our needs. This company is my go-to if I need their services again or if I need to refer someone. Thank you again Bumble Bee!

This company is not only knowledgeable, but very honest when it comes to solutions to your problems.  The big HVAC companies work their employees on commission.   This company does not do that.  Very happy with their service and supporting our local business.

We used Alan's Air when our A/C needed to be replaced and we couldn't be happier.  When our rental house A/C had a problem in mid-summer, they were there to repair it the same day. The owner, Alan, is honest and very easy to work with.  We won't call anyone else if we need a A/C company.

I always turn to Yelp for help! :)  
So I hope I can be helpful to others too!
Alex  really went out of his way to fix our two AC units!!!
He came after business hours, he fixed one; came back the next morning at 7am to fix the other...way before business hours!! He worked with our time and did not turn us down just because we couldn't be home during normal business hours.

Definitely recommend this business!!

P.S  I also got great hiking tips from him!

Thank you Alex and wish you all the best!

One of the most responsive companies I've been served by. Fadel represents the company with a high degree of professionalism, honesty and ownership. I recommend this team for anyone with HVAC needs!

I've used ProSkill now for electrical and insulation installation. Everything from the quote to the completion of the work was outstanding. They answer the phone quickly and the technicians are very knowledgeable and customer centric. They want every aspect of the job to be perfect.....even clean up.
I highly recommend ProSkill Services!

The technician was top notch.  In this day and age you get so many excuses for poor service.  I get tired of being told by a company we have issues due to the pandemic.  Rising Sun Air is old school.  They are honest on time and excellent at what they do.  I for sure will call them the next time I have issues with my AC.

They came to my house and quoted me $500+ on repairs stating I had two blown fuses and capacitor needed replacing. I thought it was a lot and money was tight. I called another HVAC company. The guy they sent out said my fuses and capacitor was fine. He did some rewiring and he said my fuse in the breaker was not pushed in all the way. It only cost me the service fee and he got my heater working again.

UPDATE::::: 3.5 STARS rounding to 4 STARS

The owner Keith, a very nice man, has reached out to me several times. We talked and he prides himself on customer satisfaction and workmanship. He has this I want to make it right! attitude. I learned that if you have a concern with SureTemp please reach out to KEITH. He will work with you to make sure you are a HAPPY customer. Well, we came to a conclusion that it was an honest mistake by the technician and I was refunded money and offered complimentary services in the near future. I will consider this company again because of KEITH.