Best Heating & Air Conditioning/HVAC in Phoenix, AZ

I must say, these folks are professionals. I'd been in the market for a garage air conditioner for some time and called a number of companies. Larson was amazing. Everyone was on time and very nice and knowledgable. I bought a ductless mini-split system for my garage and here's they're process: first, a real person answered the phone. Yee ha! then they arranged for an estimator to come out. They emailed me the estimate that evening. Once I accepted (and my HOA approved it) they sent one of the installers out for a pre-work site survey. This was the person who did the job. Then, two guys came out to install it: Victor and Awston. They were fabulous, worked well together and got the job done in one day. Very, very knowledgable. THEN, another person came out within a few days of the install to check the job for quality and to answer any questions I had. Amazing. While I don't care for the price of these units, I know they're competitive based on other estimates I got. Use Larson, you won't regret it.

It's never fun having to replace an air conditioning system. You're hot and uncomfortable and have to scramble to make a quick decision about something very expensive and uncertain. You probably don't have a go-to company since you only do this every 10-20 years!  So you jump on Yelp, pick a highly reviewed and rated company and cross your fingers.
Wow, am I glad I chose AHWA!  Brad was at my door same day (actually within a few hours) and did something I thought was remarkable.  He was able to rig our system to run constantly so we could be comfortable right away.  Expensive, yes. Temporary, yes.  But he said at least it would buy us a few days to decide whether to repair our system (20 yr old condenser, 10 yr old air handler) or replace it, and to decide on a company to use.  He quoted me on our options, gave me all the reasons why we should use AHWA, smiled and said I hope we'll be able to work with you.  No hard sell, no predatory tactics, no taking advantage of our situation to force us into a quick decision.  Right there you know you have a company that is confident in its products, prices, and workmanship.  
So we decided to replace and within less than a week's time, Luis and crew did a one day install on a new unit.  They were on time and respectful of our family and pet (who was kinda freaked out about 3 strangers hauling big objects in and out of our house!)  They also worked very cleanly, putting down plastic to catch all debris.  Brad showed up midday to ensure everything was on track. He explained that there was some extra work and material needed as the previous install was not the most efficient.  No upcharge, no excuses, just Don't worry, we'll make it right for you.  That's what we do.  Sigh of relief.  
After all was said and done, and we were cool once again, I noticed some ceiling drywall cracking.  Brad came out, took a look, and said Yes, it sometimes happens when guys carrying heavy equipment walk on old beams.  He called the owner, who promptly called me back and sent someone to fix it.  Better than it was before.  
This is getting long so I'll wrap by stating the obvious...THIS IS A TERRIFIC COMPANY THAT PROVIDES GREAT SERVICE AT A FAIR PRICE!  Look no further.

James came out the same day, we had a fairly new unit and it just stopped working mid-day. He was professional, efficient and showed us exactly what happened. Got the air back on within 20 minutes. Highly recommend this company!

Honest, Fair, and a nice guy. Philip came out today after our AC units started intermittently shutting off. He took the time to explain everything I asked about and even things I didn't (a good thing). He advised, but never once pushed the need to replace the AC unit fans. We decided to replace them and though he didn't have them on his truck, he came out at 5am the next morning and installed them. We woke up to a well-running system and crisp cool air. I know there's other options out there, but you really can't beat this guy's knowledge, work ethic, dedication, and prices. Highly recommend.

I called them at 7 AM, and they showed up before 8 AM, fixed my old A/C unit in 30 min, and said it does not need a replacement. Great service!

Our AC stopped working in the middle of the night. Called Hays early on a Sunday morning, they sent out a tech, Brandon. He was knowledgeable and precessional and got the air back on in no time. Keep up the good work guys. Fantastic service!

Ok, I just purchased a home, shortly after my AC united pooped out. I had called 3 other people and then called Arizona Air Experts. I spoke to Misty in the office she was super warm and professional she scheduled my appointment for Caleb to come out. As soon as I spoke to him I knew they were the company I wanted to replace my old unit. Misty would always keep me posted on when and what was going on. She is on it and lets you know whats going on before you have time to even realize. When I met Caleb the owner, I knew he was confident and knowledgeable and just knew what was up. I hired him to replace my unit. Him and his crew were great. Even his crew was warm and professional I loved them. After they got the job done, Caleb explained things to me about my new unit and told me if I had any questions or concerns to call them. I know for a fact I picked the right people to do this job and to do business with. How often can you say that? So, if you want a company with integrity and professionalism that is unparalleled, look no further, these are the people. I am telling my neighbors about them and anyone else asking or looking for AC/Heating company. They are a phenomenal company!!!!!!!!!!!

My wife and I finally decided to kick on the heater and when we did it just kicked out cold air. I requested a few appointments first thing the following morning and cool zone responded first, the next call from another company was hours later. They had a tech here in my home within hours to see what the issue was. After the inspection was complete we were given the unfortunate news that the compressor had given out on us. Our tech verified the unit was under warranty still, gave us a quote on what we would have to pay and got us setup for the next day. To have a job be complete from diagnosis to complete in less than a day made us very happy. From quick response and job well done to having a warm house our experience couldn't have been better. Big and many thanks to y'all

Ac tune up/repair

Awesome job guys!  On time very professional and explained everything in detail.

I have been meaning to write a review for Dave for some time.  My air conditioner broke down after 7 years of operating with no issues after buying the home.  I had an archaic/obsolete model sitting on my roof that Dave would periodically maintain (My Mom gave me his contact info.).  On the rare occasion that Dave didn't just trouble shoot issues I was having over the phone for free, any charges that I received for his work were not significant.  

The AC broke down in the middle of August, and this was the first time that Dave had to do real work and he got it all done extremely fast.  The fortunate side of my bad luck was that the unit broke down on a Friday, and Dave had my system installed and running by Monday evening.  He made every effort to get the job done first thing in the morning, which is unheard of given the quick procurement of a model that fit in a confined working space, but unfortunately couldn't get the crane on time to have things back to normal on Monday morning.  Really minor hiccup that Dave actively communicated with me on.  

Given the expediency and efficiency that was delivered, I really feel that Dave over-delivered.  Of course a new AC unit and cost of labor for this kind of job isn't going to be cheap, but in hindsight and having scoped out comps from time to time since, he was VERY AFFORDABLE.  I am never going to go to anyone else for AC services.

We are very happy with this company overall. From the friendly service when you call to our tech Kalem. He was on time and even called when he was on his way. We had our biannual service done and everything went smoothly. Kalem even explained what we should consider to prevent future issues. He was very knowledgeable and went the extra mile. Thank you Dukes of Air and Kalem!!

I called David because the AC guy our contractor hired did a really poor job running new ductwork to our Master Bedroom. David was responsive and immediately knew how to fix the problem. On the day of our appointment, he was a bit under the weather but still made it a priority to make it happen. He did a great job and is just a great person in general. He has even been responsive to my questions after the job was finished. I highly recommend Biltmore Mechanical.

After dubious interactions with a couple big names in town, Bumblebee came in and reminded me how companies should act. Professional, knowledgeable, and zero hard-sell (on the HVAC unit or on any extras). In fact, after one quote we did a lot of research and regretfully discovered we were lied to by another company. Bumblebee was honest and the price was right in line with what we figured a new gas pak 3.5 should cost including labor and all the rest. The team showed up on time and Kris was so easy to work with. He answered questions honestly and at the end of the day there wasn't a stray screw anywhere on my property. Efficient and easy going, not the cheapest but nowhere near the most expensive, we had a great experience. Installed within 2 days of initial appointment. I hope we don't need a new HVAC system for a long time but when we do we'll call these folks.

Mike is very friendly, knowledgeable, and professional.   Took the time to explain the problem and discuss different solutions.  Highly recommend this company!

Can't say enough how much of a pleasure it was working with Alan through our AC problem.  He was helpful, very informative explaining everything in detail and went above and beyond to see that our issue was fixed. Further, he answered his phone every time I called him!!! I never had to leave a voicemail. He is my AC guy going forward. I'll surely be using Alan's Air from now on.

2014- We had the energy audit done with a different company and when they quote their price for the repairs we started shopping around. We had more than a half dozen companies come review the audit and our house and decided to go with ideal energy. They did a fantastic job with everything up front. Alex and Chris were always professional and timely and we were promised that everything would be perfect when they were done. After the ac replacement and hvac repairs were completed was when the difficulty started. They were slow to respond to balancing the air flow around the house and replacing our gable vent (that they bent when they removed it) It was all eventually fixed but it took a lot of follow up calls etc to get it right. I'll be shopping around when we buy our next house.

2016 UPDATE- Since our last review we have bought and moved into a new (to us) home that was older and in need of a lot of help. Alex and his team came in before closing and gave us a great idea as to what we were looking at and how we could phase the work, as it was a big project. We had a few others come in for estimates and decided to stay with IE because they seemed like the most knowledgeable at the the best price. We got started on the first phase and everything went very smoothly. His team is courteous and professional. When we r ready for the next phase they will be our first call.
2017- now we needed a new unit, they went above and beyond to make sure everything was right, for the actual u it to the instal and service. I recommend them every chance I get.

Have been very responsive with knowledgeable technicians. Did everything until they got it  just right. The techs were very personable and took great care of where they walked and worked

There on time.  Fairly priced.  Good people.  Young man named Drew was kind and professional.  I recommend to anyone

First I wish I could give this company more than 5 stars. We HIGHLY recommend Rising Sun Air! The absolute phenomenal customer service we were offered for our AC repair will be the reason we come back time and time again to them! The team was incredibly knowledgeable, professional, and kind! Their pricing is fair and affordable, with payment options if necessary, taking the stress out of AC repairs and replacements. They are the Kings of customer service, and always had a smile! Huge thank you to Kevin, Tim, and Adrian.

WOW, they did it again and it's been 2 years since they helped me out.  Great and professional service, very knowledgeable, masked, courteous, on time, cleaned up well, and the icing on my cake was they had the best prices, the closest was almost 10% more and I got a Trane to boot which I was wanting. Keith is the man, talk to him, you won't be sorry!