Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Wonderful staff and the process was easy. They're not the lowest pricing but you pay for the quality, service and experience. I highly recommend this company for you next HVAC project.

AHW gave me an arrival window and they showed up within the window. Fidel and Lui were the main guys who were there for the entire process. A few other members of their team were in and out throughout the installation of my water softener. They made it clear that they wanted me to have a great experience and I did.

As for the product, I've had my water softener for a few weeks now. The water is soft, so that's good. The price was much better than for comparable products offered by their competitors. My water tastes very metallic, but I'm hoping that goes away after the new pipes clear out. I might get a reverse osmosis system if my water still tastes weird in a few weeks. If I do, I'll likely go with AHW.

One bad thing I did notice, though, is that there was some mud tracked through a tile area of my house, however, this was not enough of an issue for the company to lose any stars. They cleaned and swept up pretty well overall.

A fantastic family owned company. I wouldn't hesitate to do business with them again in the future. I am very pleased with them. Tim and his father came out to repair our split HVAC system in 2020 which failed us right in the middle of Summer during the height of the Covid lock down and they were able to get us up and running in no time at all. Tim was very professional when he arrived to give me a quote on the replacement and was very well organized. Other companies that I had out for quotes just spit balled prices to me for low end HVAC systems where as Tim had his pricing in writing in a full color binder showing me all of the options that I had available to replace my system. Their pricing was also on point too and they came in lower than the other companies that I spoke with and offered a much better system. We had an older AC system from 1996 that ran on the more expensive r22 freon and it cost us an arm and a leg to repair or refill any time there was an issue. So we had Tim install a 14seer Trane unit with the newer r410 freon and we have had zero issues with it. Our new AC blows ice cold in the summer and our heater is nice and toasty in the winter. We are very happy with our decision to go with 1st Choice Mechanical and more than pleased with the quality of work that they did for us. I would definitely recommend these guys.

Phillip Boldt, from Boldt HVAC came and installed all necessary parts today and repaired our air conditioning.

This is the first time in 2 years that our office is cool and comfortable - thank you!!!

As a side note, Phillip Boldt provided excellent service and I would definitely recommend his company for future repairs/maintenance.

Thanks again!

Unicorns, Bigfoot and Leprechauns may exist!
If you're reading this review it's most likely that, like me, you've had pretty dodgy air conditioning guys try to price gouge you for something you're not even sure is needed; you probably, again like me, think that an honest, ethical and highly skilled HVAC technician is an urban legend.
I spent a few days this time trying to make sure that wasn't going to happen to me again and I read hundreds of reviews for HVAC companies so you don't have to, aren't I kind?
Beware of all those 5 star rated companies that somehow manage to have an abundance of 1 star reviews at the end of all their normal reviews that aren't included as they're 'not currently recommended' - I only found out about this anomaly after reading 198 mostly positive reviews of another company only to find 72 'not currently recommended' reviews containing absolute horror stories.
Another company had 420 mostly lovely reviews but then, again, at the end of all those were 377 more 'not currently recommended' reviews containing some hair curling reviews that would have people like me and you avoiding them at all costs!  
I called Johnny last Friday afternoon expecting to leave message and to my surprise he answered, I thought I would be leaving a message - I told him I wanted my two units to be serviced and that I was in no rush; I thought he would tell me he wouldn't be able to come out for a week or two as I'd left it too late as the heat has already ramped up, nope, Johnny said he'd be out yesterday, Monday morning.
Johnny showed up on time, was courteous and set about servicing my units in a most professional and knowledgable way; he and his partner gave me advice on temperatures to maintain my home and how often to change the filters so as to maximize the life span of my units, they also gave me the diagnostic readings and showed them to me when I enquired whether the numbers were within normal range - I've never experienced a HVAC engineer willing to share this before.
There was no rushing through the service to get to the next job, just thorough and thoughtful professional service.
If you look at my reviews I have only posted a few of them as I am naturally lazy, you have to be really great or truly, epically awful for me to bother: Johnny is absolutely deserving of all of his 5 star reviews and I am thrilled I found him - hopefully you will be able to use him and, like me, have the anxiety of calling a HVAC person removed without having to rely on Xanax to get you through the process!

Called them up first thing in the morning and had my ac back up and running just after lunch.

A few hours after my call, Al was at my door.  Professional and ready, he set out to work immediately.

Basically spend the whole time fixing the last guys mistakes. He showed me all the damage he found and his fixes for them.

Less expensive than i expected and 10/10 would use again.

Thanks!

Our air conditioning unit went out this summer, so we needed a brand new unit. After getting several quotes we chose to go with Arizona Air Experts, and we are glad we did. We spent lots of time researching air conditioning units and installers, and we feel we ended up with a great product for our needs, and also at a really great price.  Some other companies came and some sounded great and offered some white glove touches, but Arizona Air Experts also included pretty much all of the same things, but the cost for a great quality product (American Standard) was significantly less expensive. We ended up replacing two units because the cost was reasonable for both. Very happy with the service and care of the installers. Start to finish, it was a great experience.

We noticed our AC in ceiling unit dripping about 4 weeks ago and Cool Zone sent Ryan out as soon our schedule allowed it, they were so flexible by sending him out after 5pm where I didn't have to take work off. A few days later we noticed our AC was dripping again and they came out that night at 7pm before our red eye flight to see what the issue was. Initially Ryan fixed the leak on the day he first came out but there was additional issues with our insulation that were not caused by them and he still send the owner out on the weekend to double check the issue. The owner was so helpful taking time to explain to us what the issue was with our AC specifically and dumbed it down to my knowledge, haha. Highly recommend Cool Zone to take care of your AC needs!

In the 5 years that I have used this company for my house remodeling they have earned this five Star rating - If you need ac or heating or evap cooler work or ductwork or plumbing from repairs to new install this company will not waste your time or money ,I shopped around a lot before my new install ac /gas  heat  combo  ,others wanted more for less work and or tried to lie to me about what all was needed to install unit I have built homes I know what's needed ,In my thirty years of owning homes for my self and several others I rented out to people ,This company is the best I have ever hired .Not a  greedy large company working on commission .

Quick to respond, very communicative, speedy fix, fair price, and extremely friendly!  Will be my go-to A/C pro.

This review was based on service in March of this year.  Temps hit 100 and our AC quit, go figure!  After calling them out they did a full assessment and gave me many options.  The best of which was to install two new units.  They brought over a portable AC unit as they couldn't do the install for a couple weeks. They then spent two days installing new units.  They took their time and did a fantastic job!  Never fun spending a ton of money on new units, but I felt I made a good investment with the Dukes.  Would recommend to them anyone based on their honesty, quality of work, and communication with their customer during all phases of the work done.

David is terrific. Super responsive, extremely knowledgeable and honest. A pleasure to work with. Highly recommended.

After we realized out ac was out over labor day weekend, I did a quick search to see who would be available to speak to over the holiday weekend.

Lisa from Bumble Bee was very helpful in having someone come out and take a look.  They found out we need a new compressor at the very least, or a new unit as ours is at the end of its warranty life. After a little investigation we found the part was under warranty and was able to quickly schedule a replacement.

The price was great, very nice support from the office and our installers Bronson and Ryan were very nice. All around it was as good as you could want an experience with an ac repair company to go. I will definitely be in contact with them with any other air conditioning needs.

I had the most pleasant experience with this company. The  thermostat went out and the house was literally baking !! I reached out on yelp and received a response in less than 10 min. I received an appointment, and our technician Chase was prompt and even called to let me know he was just a couple minutes away.  He quickly identified the problem and did the repairs just as quick!  The company also sent status updates via text.  The pricing was reasonable and he gave me choices to fit my needs and my budget.

I will definitely call them again if I ever need any HVAC services, as well as recommend to anyone who needs  fair and reliable  services. Great company!

I called to have my ac/heating checked on my condo that I'm  purchasing. The seller or HOA couldn't be more helpful than Alan's Air! I just provided the address and was provided with details how it works.  Very impressive!  Highly recommend!

Alex has a great talent for hiring great talent.

His team (no matter the function or role) handle themselves in a positive, professional, knowledgeable and friendly way. Everyone on the team I interacted with was diverse in character and shared a common mentality: treating their customer interactions as if the business was their own.

I used them as part of the SRP energy audit process and priced out their subsequent recommendations. Not only was their quality and customer service there, but they hit the mark on cost as well.

They've earned this customer's trust and I will be calling them back for other services and maintenance in the future.

I'm glad I found these guys, and you will be too.  There are 8 reviews hidden by the Yelp automated algorithm that you can read if you click on not recommended reviews and I'll save you the time- they are all 5 stars.  100% 5 stars out of 9 reviews, and now I'll add the 10th 5-star review.  

I hired these guys to convert my old drop-ceiling ductwork in my 8-year-old-store into the new open-ceiling style.  It's a big job.  Bottom line: they got the job done on time and on budget with no mistakes.  But there was so much more.  Sean is a master, he is the Jedi-Warrior of Duct Work.  He came in and looked at my system, pulled out his sorcerer's star chart, and started analyzing the flow.  Before these guys got to my store I could not get the AC to run below 82 degrees on a hot day.  There was a 5-ton unit and that should flow about 2000 cfm.  Sean quickly determined that with only 2 returns sized at 700 cfm each I was only inhaling about 1400 cfm.  My unit was asthmatic!  By adding a 3rd return now the unit can breath.  There were also some issues with the supply lines, again Sean and his chart showed that one of the trunks should have a maximum of 3 supplies on it but it had 6 which means it wasn't working properly either.  He removed and re-arranged some of the lines so they would be better spread out.  

Final result?  Not only do I have a beautiful aesthetic ceiling, but yesterday during nearly 110 degree weather it was 76 degrees in my store.  Will I save money?  I bet I will save so much money that this job might just pay for itself.  Thank you, once again Yelp helps me find a great company that restores my faith in humanity.  Desert Comfort Mechanical and Sean:  you guys are awesome!

This was the first time using them. I was impressed by the call by Greg reviewing the job, serviceman Aron was exceptional, good clean work in a very timely manner! Very polite and helpful!

Kevin was Friendly, informative, and professional. Recommend this company and I will be using them in the future!

When I received a call to set up an appointment my house was 88 degrees and they told me they couldn't have a technician out until the next day. I went ahead and set up the appointment for the next day and had to take time off work. 30 minutes before the scheduled appointment I received a voicemail that said they were overbooked and would have to reschedule.  Haven't rescheduled yet