Best Heating & Air Conditioning/HVAC in Phoenix, AZ

A great company. Easy to work with, polite and on time. The staff is wonderful.  They did a terrific job removing/installing and we can't say enough good things about the entire experience.

We've had them come out to change filters after purchasing a water filtration system and they are very quick to respond. They are very professional and clean up very well when they're done. On this last appointment a man named Higinio came out and handled everything and even assisted with a small plumbing leak under the sink.

The while process was very professional and friendly.  No pressure either. We asked for a quote for routine maintenance on two ac units and our hvac.  They got back to me very quickly and so we scheduled for that week. For the day that the appt was for I did have a prior commitment to get to so I messaged them that day to find out when they will be here so it did not interfere with my other commitment. Anyways, they were willing to reschedule but we kept the appointment. Tim and Brandon came and were very friendly, respectful, and professional. They even pointed out a tip to keep the ac units clean. When we settled the bill, they mentioned the maintenance plan which I declined but there was no pressure from them.  We were very happy and will continue to use them going forward

What a JOKE!  Both the owner and his wife, LIED to me.  I called about a month ago, to have Mike, come back out for re-assessment of unit.  Mike helped last summer, and provided a band-aid to get me through the summer months.  Both Phillip and Fran, each said Mike no longer worked for them, and hadn't for some time.  They scheduled Phillip for the re-assessment, but low and behold MIKE showed up at my door!!  WOW!  Fran does a terrible job of denying any knowledge, and Phillip doesn't answer his phone.  How convenient for them.

Steer clear unless you're ready for games.

This guy was amazing.  Don't expect some slick, well dressed, rip you off AC repair guy.  This is the most down to earth, honest man I've ever met.  I think his pants almost fell off twice during his latter climb.  Lol I should have given him a belt as part of the payment.  But seriously, he could have taken me for anything on my AC, but I walked away with a $60 service charge after he spent 15 minutes on my roof and another 10 in the house and then narrowed it down to low batteries in my thermostat.  Enough juice to light the display, but not enough to trip the AC, he said. Happens all the time. I laughed at that.  Make sure to check you batteries.  But also remember, this is the mechanic who tells you that you don't need something repaired. Would definitely use again.  Thanks Johnny!!

Frank came to fix my a/c- they were fast to come out and fix it right. He waited to make sure the problem was fixed, and waited for the air to turn down before leaving. He was great!

I live in Fl has a rental in Surprise AZ. The property needs an AC replacement. I found great reviews for Az Air expert so I gave them a chance and it was a great experience. I got everything done the next day. Thank you Maria and the AC Tech Randy for making the process painless. And most of all the price was very fair.
Thank you

Dave came by the evening I called to give an estimate on a new unit. Of four estimates, his was the lowest. I don't usually go with the lowest, but I checked him out with BBB and Contractors and besides he's in my neighborhood. He and his crew did a great job, quick and clean. He also added dampers, moved the air handler up and over for easier filter access and sealed some areas that my previous AC guys had created. At no extra charge. Now all areas of the house are comfy and quiet. Great guys!

I am so blown away by the service we received from Arctic Fox, Heath is amazing!  We were so impressed with how fast he was able to diagnose and fix our ac...and in July!  Only waiting a few hours was a complete blessing in the middle of summer.  We are so thankful to Heath and will be only calling Arctic Fox from now on!

Came out on time knocked out the job for a fair price and didn't get the runaround and bs with the last place I called that was advertised on tv

Amazingly FAST!!! I called Wednesday morning at 7:30am due to A/c unit not blowing cooling air.  Technician arrived at 2pm and my unit was up and running at 2:25pm.  Robert, technician was courteous, professional and friendly.  Robert also provided sound practical tips for future maintenance issues.

David was awesome! I called at 4:00p in a pinch with family in town and my AC was not cooling the house despite it running all day. David spent 2 hours fully investigating what the issue, beyond the obvious that it had frozen up. He found a small blockage in a part deep inside the unit, and was able to restore the unit's ability to cool the house. It's a 12 year old unit that has been rebuilt improperly and although the unit works, we are ultimately using David / Biltmore Mechanical to replace with an entirely new system. Great guy and great neighbor!

We were looking for an affordable, friendly AC company that could help us out with our unit. Bumble Bee was the winner! We don't know much about the units, but they gave us detailed information about our unit and the different options we had for fixing versus replacing it. They worked with us a lot and definitely cared about our needs. This company is my go-to if I need their services again or if I need to refer someone. Thank you again Bumble Bee!

Amazing customer service!! Michael was immediately responsive and was at my house within 2 hours of my initial request. He walked me through his evaluation, took his time to explain my options and walked me through how to use my new thermostat. I was so pleased with his service, fair pricing, and efficiency. I highly recommend this company! Thanks for taking care of us, Michael!

About 11am this morning I noticed my thermostat creeping up and the compressor not sounding right.  Bill from Alan's air just left, now 1500 and all is working fine!  Great price and great, honest service. The old capacitor went out and that caused the compressor to overheat and flip the thermal switch.  Thank you!  Will be recommending you to any and all that need AC repairs.

First off let me say that Alex is nothing short of fantastic. I originally called them to get a quote on just insulation for my attic.  I had just gotten new windows and I had another company come in and give me an energy audit, however their price was outrageously expensive. They may as well have asked for a kidney as part of payment or my first born!
Alex came in and did an overview free of charge and brought me the results of his findings.  They were the same of course, however his solution wasn't going to cost me near as much money, not to mention I didn't need to do everything the other company was suggesting.  
Alex was honest and up front about everything, a very genuine person which in these businesses there aren't very many of - they all want to raid your pocketbook because everyone needs AC! But not Ideal Energy! Not once did he try and up sell me things or recommend things I really didn't need, he actually worked with what I had, and told me I didn't need the huge unit that was being almost force fed by the other company.
He took the time with me and explained everything in full detail, gave me his opinions and his solution was almost half of what I was previously quoted.

I was nervous about taking the chance, but I am very glad that I did. His team of guys are all very polite, they knew what they were doing, fixed the hiccups they ran into, they work very well together. Chris the lead guy communicated with me the whole time, and he and Alex discuss each job so he knew the little things that needed to be taken care of when he got there. He even patched my walls for me just because he had time, he went above and beyond for me.
After the job was done Chris went through everything with me, the team did an energy audit on my house after everything was finished and the numbers were almost perfect.
I am so happy with the work they did, as well as the people that represent the company as a whole. I would recommend them to anyone that needed work to be done without hesitation.  
I won't go anywhere else, I am so very grateful to have found them.

I moved into a new home that had a single unit on the roof with two stories, and my main concern was air flow. I had 6 different companies give me a diagnostic and quotes (the high end being 12K to fix duct work and add insulation) and nobody had one singular way to fix the problem I had. I reached out to Desert Comfort and they sent Sean, their air-flow guru to take a look at the system. He explained the poor design, the lack of access and the air flow issues. He also was realistic about what results I could expect, and how my system was choking with only a single return. He obviously had been doing this for decades and can work by feel. He said he would write up the scope of work.

I worked with Joseph Albertson who is the Customer Relationship Manager. He was nothing short of fantastic. We traded multiple emails back and forth,t he quote was upfront and reasonable, and I ended up adding on a few services and he guided me away from options that would only cost me money.

The crew arrived at 6AM, Sean and a partner. They go in my attic, added a new return, did an air balance, added a remote thermostat. While on top of the roof checking the system they spotted an issue with a line backup and a pound of refrigerant being low. Everything was informative and no salesmanship, I opted to have them take care of the issues on the spot. Joseph's first concern was our experience with the onsite. It was fantastic. E-invoice was easy to pay, clear to read, and this company was a pleasure to deal with. They don't advertise and they work via word of mouth and by their yelp reviews. Compared to the dozens of shady outfits in PHX that crowd out the good providers, these guys are a great provider.

excellent craftsmanship and friendly service. Worked with another vendor to identify the source of a water leak in my slab and engineered a work around. Great work in a difficult situation. I would definitely recommend them. Thanks for the hard work !

Amazing, reliable, honest and went above and beyond. I highly recommend their services.

Keith and his guys did a fantastic job installing our AC. Fair price and great work. Damien worked his butt of all day. Highly recommend