Best Heating & Air Conditioning/HVAC in Phoenix, AZ

These guys are awesome. I own a few businesses and as a business owner I can truly appreciate their customer service. Jamie is quick to respond through Yelp messaging (even when they are closed - thanks Jamie). They were able to give me an estimate on the spot (others I had to wait for days to get it) and their prices were reasonable. Colorado was very professional during the inspection and then again during the install. Our AC unit was working fine it was our ducting that was falling apart. After the install of the new ducting we were surprised at how cool the house was getting. A few weeks later our 2nd AC unit seems to be having some problems. So I didn't hesitate to call them back. Have an appointment for next week. I'm confident it will go well. Thanks Larson.

I'm AC stopped working at 8:30pm in the summer and it has been pouring rain outside. By 10:00pm the same day my AC was fixed.

Would recommend this place to everyone in the valley!

First Choice provided me the most economical of option of two quotes.  When Lennox blamed ADT for a coil issue on a three year old AC still under warranty and ADT blamed Lennox, 1st choice stepped in and met with Lennox directly to get a resolution.  The work is scheduled for completion later this week.  1st Choice are great at communicating and following up, regardless of the news.

Phillip is very knowledgeable and answered a bunch of questions that I had about my system. The detail on what was going on with my current system was way more than I expected from a basic annual maintenance call. So happy I found a company I feel I can trust when it comes time for the rough stuff. Thanks!

I am SO impressed with Johnny's Air Conditioning & Heating.  While away on business my son called to say the AC broke and it was 120 degrees. I called around to see which AC company would be able to repair my AC the same day.  In the busy AZ summer season Johnny was able to squeeze me in and within an hour from the initial call Johnny repaired my AC.  Thank you so much Johnny for your professionalism and true efficiency!

Super fast and friendly service. Didn't try and sell me a bunch of extra stuff. Tech took time to thoroughly explain the issue and show me stuff about my house I didn't know. I didn't think service like this existed these days anymore, but it does here.

15 days later a/c issues came back. Rescheduling was no problem except they gave me a window of 12-2 one afternoon and called me at 1 saying they would be there at two. That sounds an awful lot like a 12-3 window. Had to reschedule for another day.

I can't say enough good things about my recent experience with AZ air experts. We had been told by a previous air co. that we needed over $1500 -$3,000 worth of work done, but air experts came in and fixed the problem for $330. They were extremely knowledgeable and trustworthy. They took the time to troubleshoot the problem and explain all of it in detail. It is so refreshing to find a company that is honest and straightforward. I will recommend them to anyone that needs a recommendation for their A/C!! Thank you!!! Thank you!!!

Absolutely outstanding service!
They made my home so much better!
Kept me informed on my install status. Friendly team that installed, worked their butts off all day in the heat to replace my unit! Can't thank you enough for the hard work. We are really happy with results and corrected some duct work in my 1973 home.
They also offer a 0% Financing.

Highly recommend!
Heath and his team are knowledgable, reliable and friendly.
They quickly diagnosed the issues, made recommendations and completed the repairs.
I appreciate Heath's excellent communication both in person and via phone/text.
Bonus point for accepting credit card without an additional fee.

This company did not figure out how to fix the unit and we stayed without AC for 6 days. The person answered the phone was unprofessional. I am not responsible if other people came to the property without permission while the technician was there. The police was notified of this right the way . That's not a good answer!

Just had our annual checkup on our HVAC system. This the third year that we have used Dukes for this. Kolby was very polite and was efficient in performing the check. Very satisfied with the whole process.

I would have loved to provide a good rating, however, after waiting at home for 5 hours-they were a no show. Apparently they do not need the business.

JW

Can't say enough about this great company! Had to replace our A/C last week and their only concern was making sure we had enough information to make a decision we could feel good about with a system that met our needs. Infinitely patient answering a ton of questions; every person we interacted with was very knowledgeable about the systems and they never tried to 'steer' us in any particular direction. SO unlike any other company we've tried to work with. I'm also really grateful with the way they took care of a friend I referred to them, she was really pleased. I'm so glad we chose them, special shout out to Nicole and Kris, they both went above and beyond - thank you!

This company is not only knowledgeable, but very honest when it comes to solutions to your problems.  The big HVAC companies work their employees on commission.   This company does not do that.  Very happy with their service and supporting our local business.

Friday night around 10pm my air handler began making a clunking noise on startup.  I called Alan's air in the morning at 8am and they scheduled me for a visit in the next 3 hours.  Bill gave me a call around 10am and showed up as agreed about 30 minutes later.  He listened to the sound and immediately knew what was wrong.  30 minutes later he made the repair and the air handler was quieter than before the issue started.  The cost was under a $100 and I got back to my Saturday with no stress.  I will always call this company for my ac needs in the Scottsdale area.

My experience with Ideal Energy was exceptional.

I would highly recommend any home/condo owner to contact IdealEnergy for a $99 home energy audit and then to follow through with IdealEnergy to conduct repairs.  Here my story:

My home was initially evaluated by a 'certified' contractor for the APS/SRP home energy program and rebates.

The resulting data/report/estimate that was presented to me was confusing, and the proposal for repairs and service was limited in detail and difficult to understand...even though I consider myself an intelligent consumer, especially as it relates to energy conservation and being 'green-aware.'

As I did not have 100% confidence in my initial contractor - I contacted Foundation for Senior Living (the group that oversees the SRP & APS rebate program) and asked for three other 'certified' contractors.

I asked each contractor to review the existing data collected, inspect my home, and submit a bid for repair. Based on the three new bids and again interviewing each contractor, I learned there are big differences between contractors' knowledge of A/C, air handling, insulation and what it takes to repair and maximize efficiency under a roof.

IdealEnergy provided the most thorough assessment of A/C and air-handling efficiency and then identified and explained in simple terms the best way to maximize efficiency and minimize A/C cooling loss.

Their proposal included pictures of MY home (not another person's home/attic) and explained how each repair would contribute toward efficiency- energy wise.

Further - Alex - was easy to reach when I called to ask any question...I ask a lot of questions - I called Alex at least 3 times after getting the IdealEnergy proposal and each time he was patient and answered questions thoroughly.

I even price-checked Alex's estimate with another contractor friend - IdealEnergy's pricing was in range. I asked Alex for a discount as I had a referral in my back pocket....Alex did not waiver - he stated that he gives his best price the first time and that his margin is slim, mostly because he pays his crew a good wage on account of the difficult work they perform. Seriously after 3 minutes in any attic during summer months in Phoenix (crew members spent 2 hours at a time in the attic)- they deserve a just wage.

After all this research and knowing that my home desperately needed efficiency attic/duct work, I chose IdealEnergy.

FYI, my home is 1990s build - part of a larger community of 1,2,3 bedroom units. Back then, the builder installed the SAME split unit (handler/coil) into each unit...of course the builder skimped on the A/C and air handler quality ...the duct work was pretty shoddy too...needless to say - nearly every unit in my development could benefit from IdealEnergy's assessment.

In my case, the most important lesson, was understanding the air handler needs to 'breathe' and, as is often the case in older buildings, the A/C air return is too small or impeded (by small grill), or both. Thus, there is the need to open more return vent space for A/C air return is needed (plus they have the test numbers to prove it).  

If , for example, you neglect increasing the A/C air return - you will find that despite resealing all duct work to keep out 'attic air' it will cause the air handler work harder and will ultimately create additional/more leaks in the duct system - and you're back to an inefficient unit in no time.

Prior to having the work completed - I met each of the crew members who worked on my home...they were attentive to my concerns as they prepared to come into my home.  They clearly stated the work they would perform and why....everything matched up with the proposal.

The work took 2-full days (6 am - 2 pm) and was a bit messy, but the crew did their best to partition off the area where they worked and cleaned up before they left each day.

It has been 2 weeks since about  1/2 of attic insulation was removed, duct & A/C handling repairs were performed, another energy audit showed the duct work is delivering cool air (and not attic air) and new cellulose blown in over the top of duct repairs and ceiling.

During the past week (115, 113, 112 and expected 110+), the weather has really tested the improvements of my A/C system. The temperature in my home is balanced - there are areas that remain cooler than others - but there is not the extreme change in temperature as was the case before IdealEnergy did their work.

Overall - I am very satisfied with IdealEnergy and would highly recommend Alex and his crew to address energy efficiency within your home or business.

Final FYI - I am a social worker - I do not make a lot of $$ - and I rely on others' recommendation for goods and services...and I will be a personal reference for anyone who needs more information about Ideal - simply ask Alex for my contact info.  

The only problem I have with Alex is that he is ASU alum....GO WILDCATS!!

Highly recommend. Fidel initially came out to quote on a new AC system but I decided to wait till around November. I hired them to do a tuneup/maintenance for now. Also paid to add on a IWave and give me custom filters. He took the time to answer all my questions, explain everything in detail even before looking at my AC unit. I appreciate all the help and informing me on everything!

We called ProSkill Services when our AC went out Friday night and another company failed  us miserably. Our neighbor had recommended them and a few people on Nextdoor did as well. They were very responsive and came right out the next morning. Found the problem. Let us know that we may still be under warranty to save a lot of money. Ordered the parts. Called and got us scheduled as soon as the parts were in which lucky for us  we only had to wait two days.  Eric was great. Very professional  cleaned up well. The communication with this company is great! They let us know by calling, texting, and emailing whee we were in the process.  We will call these guys again for sure , they did not disappoint.

Such wonderful people, they were extremely thorough, and gave excellent customer service!

Much higher prices than my previous A/C provider.   But they did a great job getting the system ready for summer.   Had no problems since they did the maintenance.