Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Fast and honest service!  Very nice and professional guys came out to work on my unit...ended up being a simple problem and they told me what I needed to do (change the air filters...I am not the most savvy home owner).  I will definitely be calling them for future service.

Water heater stopped working a couple days ago, called around to Sears, Lowe's, Home Depot and found American Home Water & Air on Yelp.  American Home Water & Air had the best price for installation by far.  They were able to come out the next day to install the new water heater.  Called to give us a time frame, arrived in that time frame, techs were friendly, efficient and volunteered that they were treated well by the company.  Will use this company again.

Very personable and honest. Michael explained the issues with my washing machine thoroughly and helped me make the right decision. Highly recommend

It feels incredibly great to deal with an experienced and more importantly honest company.
THANK YOU PHILLIP!
I decided to call this company because of their reviews on yelp. I texted the company for a quote and minutes later I received a text from Fran who set up an appointment immediately.
Phillip from Boldt HVAC & Repair went out to our house and told me he was fairly certain that he could fix our problems when 2 other companies told us that the parts they needed to access were inaccessible!
Our warranty company would not allow a third company to check the unit so I went elsewhere thinking spending $500 would be a lot less than $8000 to have a crane move the unit which is what I was told needed to happen.
Well after Philip took everything apart he found that the repair was different than what the warranty company had diagnosed.  
Thank you Phillip! What a great gift!
Merry Christmas
Michelle Kelly

Very friendly, prompt, and accommodating with a last-minute maintenance request. Did not have an immediate solution to my AC problem, but did not charge.

We had a problem with the a/c and a technician by the name of Frank came out. He quickly diagnosed the problem, explained everything, and gave us a couple of different options to fix it. He did a good job and I thought the price was fair. Just an FYI that there is a $79 trip charge. But I thought it was well worth it and would pay it again based on our experience.

These guys were awesome!  I originally called another company just to service the a/c and he was a no show so I forgot to call another company and today my air stopped working.  I called Arizona Air Experts and they came out and fixed my air.  They discovered there was a short that caused my thermostat to break.  They fixed the short and replaced my thermostat and didn't charge and arm and a leg.  I will only be using them in the future.

I've been a customer since 2012 and have all the confidence in the world with Cool Zone and their team. Honest, professional, and reasonable. I would highly recommend!

I am so blown away by the service we received from Arctic Fox, Heath is amazing!  We were so impressed with how fast he was able to diagnose and fix our ac...and in July!  Only waiting a few hours was a complete blessing in the middle of summer.  We are so thankful to Heath and will be only calling Arctic Fox from now on!

This company did not figure out how to fix the unit and we stayed without AC for 6 days. The person answered the phone was unprofessional. I am not responsible if other people came to the property without permission while the technician was there. The police was notified of this right the way . That's not a good answer!

Excellent experience. Not sure how many people work at Dukes of Air but they need to just clone Dustin.  

My A/C was acting funny with all the condensation coming out of the overflow pans from higher level pipes on my house.  Years ago when this happened my 2nd floor ceiling fell in so I knew the backup pipes were not supposed to be leaky.  I tried to fix myself with the stuff I saw on youtube by shopvac'ing it out and no luck.  I tried a couple of other things as I have had some expensive A/C bills in the past for what seemed like 15 mins work  and really  didn't want to pay again.  

I needed someone on the weekend so I bite the bullet and called.  Dustin fixed the clog and the bill was less than $100.  That is the first time I have ever spent so little on an A/C tech.  I know problems can vary but even with those 15-30 minute fixes I have paid twice or triple that with no real explanation what they did.  Dustin explained everything and seemed like a genuine guy.

He was very professional and super polite.  Goes a long way in my book.  I threw out the business cards of the previous 2 places I used to toggle between based on when they could make time to come by.  Duke's is my new first choice for all future A/C needs.  Irrespective of the reasonable cost, it was simply the best service I have ever received for Air Conditioning so they desire 10 stars.  Great company, great service....no offense to anyone else at the company but clone Dustin :)

Had a recent A/C failure on a rental property. Unlike other services, the call was actually answered on a Friday late afternoon - and not only answered, but David was able to come check out the A/C that same afternoon. By the time I made it to the property after the phone call (~30min), he was already on the roof and had the issue figured out: a low voltage circuit failure, which turned out to be caused by a failed relay. David replaced the relay and the A/C was back in business much to the delight of my tenants. Yes, a bad relay is a simpler fix than swapping a compressor, but still... everything was done in barely over an hour in the 110F June heat on a roasting hot roof covered in black shingle. David was also kind to indicate a few other potential issues with the unit, so I can know what to expect, but did not use that as an opportunity to sell what wasn't required at the moment. Very honest, professional, and trustworthy. I will definitely be using Biltmore Mech for future A/C work, and would highly recommend to others.

About a month ago I had Bumblebee come out to my house, it is a rental and my daughter lives and manages the house, we rent by room. My daughter texted me that the air went out around 8am in the morning. So I wen to Yelp and started reading reviews, I was leaning to go with one of the big air conditioner companies in Phoenix which constantly advertise on TV. However when I checked their Yelp reviews the big AC companies had mediocre reviews even though their TV ads were pretty good. I checked out the top Yelp AC companies in Tempe Az and their was several with really good star ratings. Bumblebee reviews, not just the ratings, were fascinating to read, it really sounded like the owner's of this company knew, understood and practiced customer service, it wasn't just words. Anyways I emailed my daughter the several AC companies I was looking at on Yelp, she read the reviews and also decided on Bumblebee. Bumblebee came out to the house around 1pm and stated they needed to go into the house cause the AC problem wasn't on the unit on the roof. My daughter had left instructions to Bumblebee dispatcher to call me 30minutes before they reached my rental home and I would meet them but the dispatcher didn't relay that information, luckily the Bumblebee service technician (I believe it was Steve, but I am not sure of his name) had my phone # and texted me that he needed to get into the house. I thought it was awesome that the AC technician would text me instead of leaving, I texted the Bumblebee technician it would take 30 minutes for me to get their and he said he would wait. After arriving at my rental I opened the door and the Bumblebee technician found out it was a faulty thermostat, I payed something around $180 dollars for the new thermostat and to have it installed, which was what I was OK with.

However this is where the problems began, I asked Steve for a receipt (btw I was really impressed with Steve or what ever his name was, he gave me a biography of his work experience and what I was impressed with was that Bumblebee wanted and recruited the best technicians, which I consider awesome). I asked for a receipt, the problem was Steve couldn't give me a receipt then cause the billing company for some technical reason wouldn't allow Steve to email me a receipt, because of this I gave Steve my personal email address and he stated he would email the receipt later. After a couple of days waiting for the receipt and not getting any I called Bumblebee and the dispatcher told me they would relay the message to the owners, which I believe is Lisa, I said OK. However about 2 weeks went by and I had no receipt, so I called the dispatcher and told them I wanted a receipt that day or I was going to write up a bad Yelp review. I got a response very quickly from Lisa saying a receipt would be emailed to me, however I got no receipt, it turned out Bumblebee had been emailing my receipt to my daughter and not me, after this got cleared up Bumblebee emailed me an invoice which I finally got; again there was a problem because on the invoice there wasn't anything which could be plainly seen by the IRS or my accountant that the invoice had been payed. By this time Bumblebee was texting me and I was texting them and I was actually receiving several invoices in my email so several people at Bumblebee must of been trying to get me a receipt. I texted Bumblebee that the receipt was totally inadequate, that what I wanted is an invoice emailed to me with Payed in Full clearly stamped on it, some thing that the IRS would understand as a receipt. This was during lunch hour and I guess Bumblebee staff/owners were out to lunch but they said they would do this as soon as they got back. Within about 30minutes of Bumblebees text about being at lunch, I got several receipts with Payed in full stamped on it in my email. Lisa then texted me that the billing software and company, they had just recently gotten, fulfills all of Bumblebees internal accounting requirements, however she said my case clearly showed that they need a new billing software/company and she assured me they would fix this problem for future customers.

I tell this story not to discourage people to call Bumblebee, but quite the contrary, please call them they are a excellent company. It is very very very rare that you have a company that is truly concerned about their reputation and the service they provide each customer. Even though I had technical billing problems with Bumblebee, once they realized the problem they bent over backwards to fix it, it truly was a breath of fresh air to me. I wish this company ALL the SUCCESS in the world it was truly amazing to work with them.

Michael was very responsive from the first call. He called on his way to the appointment to let us know he was on his way. He was prompt, friendly and did a great job on our air conditioner! Would definitely use him again!! Highly recommend!

This company really saved the day. My a/c went out and the first thing I did was contact my home warranty. The system was running but not blowing cold air. Then my home warranty sent out a company 3 days after my air went out only to tell me that it was going to take another 3-5 to fix the problem, so I had to take another route. On top of that they told me they had to complete a 300 dollar maintence charge in order to fix the problem (which was not true). I contacted Alan's air and they responded immediately and were able to give me a quote for what the home warranty tech told me it would be. Gave them the model and serial number of the unit and gave me a quote through Yelp. Since it was over 100 degrees each day and 95 degrees in the home this had to be fixed immediately. Alan's air was able to come out the next day and complete the job. They were very nice, efficient and fairly priced and were at my house the next day. Problem fixed in a couple of hours! I will defiantly use them again for any HVAC problems I have. Thank you!

** NOTE: I did a decent amount of research on AC units and other aspects of HVAC systems prior to calling companies for quotes. I definitely don't know or understand it all, but I definitely learned enough to be dangerous (a.k.a. a real annoyance for anyone who doesn't have the patience and/or lacks the ability to explain the answers to my questions). I fully realize I am not an easy customer, which should say a lot for Ideal Energy in meeting (and exceeding) all of my expectations. ***

My wife and I wanted to look into the possibility of a new AC unit for our home. Ours was old, inefficient and was installed poorly, to say the least. We contacted 3 different companies for recommendations and quotes - 1 big box store and 2 local companies (both of which can perform SRP energy audits). All of the companies that came out provided free, in-home evaluations with quotes.

I was not impressed with the company working with the big box store. They did some quick measurements of the house and came to the conclusion that the best solution was to replace my existing units for identically sized units. When I questioned why their load calculations didn't mesh with the size of the units they were recommending, the technician responded with ...I've been in the business a long time, and I just know.. IMO, you should be very wary when someone takes the time to measure your home, input those values into a software program which calculates heating/cooling loads (and ultimately feeds into how much cooling your home needs) and then ignores the software output to say they know best.

The two local companies that came out were both very professional and knowledgable. We chose to move forward with Ideal Energy based on our overall level of comfort with their total solution. To note, they were the only company of the three that could perform all the work we wanted completed (attic insulation, air-sealing and a new HVAC unit) without having to use sub-contractors. Price, of course, is another factor to compare, but Ideal Energy had the best price of the three when comparing apples to apples (like identical HVAC units, etc.). Their recommendation was to remove my existing units (one 5-ton and one 3-ton) and replace them both with a single 5-ton unit, insisting my current setup was over-sized for my home.  It is now almost September and I can say that it has had no problem keeping the house cool through the hot summer months of July and August.

Alex and his team did a great job on communicating their recommendations and answering all of my questions (and, trust me, I had plenty). On our install day, there were no surprises. All the employees were courteous and cleaned up after themselves. After the initial installation, they have been back a few times to make adjustments based on my feedback at no charge to me. Alex always seems legitimately interested in my feedback and I've never felt like they would not do what they promise.

** When I logged into SRP's website this month and looked at where my monthly electric bill stands compared to nearby homes with the same square footage and a pool, it shows my electric bill is 57% less than the AVERAGE electric bill.

August 2015 bill: $320.
August 2016 bill: $154.

Happy customer!

Fidel responded to me right away and had two of his techs come out and address my HVAC systems.  They are very honest and upfront about the issues your system has and what is wrong with it. I got a service plan because I found them trustworthy and reliable. I will see them back for years to come I am certain.

This company did an excellent job with my AC  unit. I want recommend their work  I'm very pleased

I didn't get a chance to work with the company but Pam from customer service gets an A++ for her responsiveness and professionalism. Thank you Ms. Pam.

I love Suretemp, Keith Is the best owner and the quality of work is second to none . I highly recommend using sure temp ac .