Rising Sun Air

We had a great experience with Rising Sun Air. Will be using them again for any of our AC needs.

They were fast, friendly and professional. I felt like they gave a fair assessment of the issue and the options I had to remedy.

Rising Sun is an excellent choice for A/C! Professional from appointment to completion!!
Definitely will use as my go to A/C-Heating.....Definitely 5 Star!

Rising Sun Air ARE AMAZING ‼‼‼
We have been dealing with a warranty company that couldn't get to our unit, oh wait... they didn't try!!! 2 wasteful companies show up and Nothing!!

Rising Sun came out and had us Cool within the Hour

In the Future, Rising Sun Air WILL BE THE ONLY ONE WE WILL CALL

GO RISING SUN AIR ‼‼

THANK YOU ‼

I called Rising Sun Air to inquire about their seasonal tune up/winter check. I was able to schedule an appointment for the same day and the technicians that came out were great. They inspected my ac unit and made sure everything was functioning properly and running the way it is supposed to be before the colder months start rolling in. Rising Sun Air was fast, responsive, and professional. I definitely recommend using them and would give them my business in the future if I ever have any ac issues.

Such wonderful people, they were extremely thorough, and gave excellent customer service!

Very happy with the service. The cost was good. And the service man Kevin was fabulous   I wanted them to come out to make sure my main ac was ready for summer. I had a mini split put in about a year ago by another company. It never worked. I really like it to be cold in my room at night. If needed Freon. Once in it works great. Thanks yoj

I'm not into lengthy reviews, but I hired them for annual AC maintenance. Rising Sun Air communicated well, was on time, and did a great work in a quick amount of time. Would hire again.

Rising Sun Air exceeded our expectations. They came out in such a timely manner that was earlier than expected. Much needed especially in this Arizona heat.

Kevin, Tim, and Dillion did a great job with our A/C. It turns out our old unit was damaged and giving out on us. As replacement was the only option, Kevin was able to talk down his boss for a reasonable price for us. It only took a few days for them to install the new unit, but they fixed our old AC unit enough so we stayed cool until the new unit was brought in to replace. The new unit works great and it comes with an up to date thermostat that is touch screen and can be controlled through the app. I highly recommend this place and appreciate the work they do!

The technician was top notch.  In this day and age you get so many excuses for poor service.  I get tired of being told by a company we have issues due to the pandemic.  Rising Sun Air is old school.  They are honest on time and excellent at what they do.  I for sure will call them the next time I have issues with my AC.

I was just reminded of the invaluable issue 'trust' is when dealing with AC. Companies! Rising Sun Air has my complete trust. I was reminded once again just recently.
PS; Pamela is terrific!!

Amazing, reliable, honest and went above and beyond. I highly recommend their services.

My wife and I are first time homeowners and this was our first time buying an A/C unit. Had to do a lot of research to know what was good and bad and to understand some of the terminology. We had probably 6-7 quotes done before we decided. I knew I wanted to get it done before summer since our Carrier system was almost 20 years old...Wasn't going to let our system run through another summer. Like telling grandpa to run a triathlon.
Pam was friendly and reliable to count on, to get any questions answered and to get us on the schedule. Kevin was knowledgeable and fair with his quote when he came by to take a look at our system. Haven't really had the need to test out the system since it's still nice but so far I'm pretty happy with our system and can feel more relaxed about having a new system in place for summer. I am happy about the 10 year parts/compressor warranty and 1 year service included. The two installers worked hard and got it installed and running in about 4 hours. Good choice of a company to choose.

I didn't get a chance to work with the company but Pam from customer service gets an A++ for her responsiveness and professionalism. Thank you Ms. Pam.

I had attempted to install an ecobee3lite thermostat and had difficulty and was stuck.
We had previously had Rising Sun air, out for an unrelated problem so I called them for help.
Pam in the office said she thought a technician was currently in Scottsdale and asked if she should contact him, I told her that would be appreciated.
As it turned out the technician could be at my house within the hour (my lucky day) to help me out.
As it turned out he determined that my air conditioner was incompatible with the ecobee3lite themastat, so he reinstalled my original thermostat for a modest service fee.
I'm totally happy with their service and personal and will highly recommend them to family and friends.

The communication with the office and the field technician  could not have been better or clearer.  I'm very satisfied with the service and will be sure to highly recommend them to family and friends.

Will absolutely recommend Rising Sun Air! The technicians were great! Pam was great! Work was fast and convenient. Cannot recommend them enough. Thank you again.

Great experience.  One of the rooms in our house was warmer than the others.  They came out, assessed the situation very thoroughly and were able to diagnose the problem very quickly.  The technician, Kevin, was a great guy - no pressure and did a great job explaining WHY something was needed instead of just telling us to buy it.

Kevin was Friendly, informative, and professional. Recommend this company and I will be using them in the future!

My son was napping when they initially came out to inspect his room (his room is about 10 degrees hotter than the rest of the house) and they were so respectful he didn't even wake up! They installed a return in his room- quick, efficient and CLEAN! They left his room spotless even after installing the vent in a popcorn ceiling. Highly recommend!!!!

First I wish I could give this company more than 5 stars. We HIGHLY recommend Rising Sun Air! The absolute phenomenal customer service we were offered for our AC repair will be the reason we come back time and time again to them! The team was incredibly knowledgeable, professional, and kind! Their pricing is fair and affordable, with payment options if necessary, taking the stress out of AC repairs and replacements. They are the Kings of customer service, and always had a smile! Huge thank you to Kevin, Tim, and Adrian.

We were extremely pleased with the service we received from Rising Sun Air.  They were so responsive and had a technician out the next day.  Kevin, the technician, clearly knew everything about A/C, HVAC care.  He was so very professional and patient.  We have been looking for an air conditioning / heating service we can partner with on a long term basis and we feel like we have found that in Rising Sun Air.  They make you feel like family!  We highly recommend them and will be using thm for all our A/C, heating needs.

Called and they were out the next morning to service and inspect. Found an issue and unfortunately they are not on our home warranty list of contractors. Highly recommend honest, polite, good service

Incredible company quick response time. Kevin the Technician was well educated and figured out the problem quickly.  Highly recommend this company and it's staff. Thank you!

The front office is kind & did great follow up to let me know Matthew was running late from the last job. He arrived and was informative and worked top get me a lower price. I didn't go with them because I wanted a Trane and they don't have those but I would recommend them to anyone looking for servicing.

Thank you! Thank you! Thank you! What an amazing team! What you see is what you get! I did a service request to about 5 company and received his response with in seconds. They came out the same day. Side note: I had my air checked in July by a company (see my reviews) referred to me by American Home Shield, they neglected to secure my panel and due to monsoons my unit was destroyed ... beyond repair. I contacted them to voice my concerns and they couldn't have cared less. ........ Kevin came out right on time, did a diagnoses, tried his best to get it up and running but due to exposer to the environment my compressor burnt out along with several other issues. After seeing the pictures I was devastated. The previous company basically set me up, so they could come back and install a new one. smh... But Kevin was also concerned about us in the heat and came back with an amazing option to get me up and running by Monday. This happened on Saturday btw. Adrian the owner and Kevin showed up today 1hour earlier than scheduled, secured a payment that only an angel could do to help in this type of situation. Come to find out his middle name is Angel! From the first time speaking to him and his wife they have been nothing but kind, comforting and accommodating. I would highly recommend this team for your heating and air services, they will do it right the first time! ... and don't invest in American Home Shield... so ready!!!

The technicians were professional & courteous.  Company had outstanding customer service & reasonable prices.  The response time was great.  They had my ac fixed on the same day.  I highly recommend them!