Best Heating & Air Conditioning/HVAC in Phoenix, AZ

We are selling our house and needed to fix a couple things with our HVAC unit. I contacted J&M Sunday night through Yelp and they scheduled me right away and were out first thing Monday morning. They checked out the things listed in our inspection report and addressed what needed to actually be fixed. Didn't pressure us into anything extra. Simple and affordable and fast couldn't ask for anything better!

My AC stop working after i tried to change my thermostat and accidentally brow the fuse shorting the wires. I called Airtime at around 6pm and the lady in the phone promised to call me back within an hour or two to schedule someone look at my AC. Well... i waited the whole night, no call back!
Next morning i called again and she scheduled me at the evening. In the evening, the technician finally came which was about 30 to 45 minutes late given the 1 hour window.

The technician was able to fix all my problems and he was also very helpful in helping me changing new thermostat.

I would rate 5 star for the AC service but i am going to give only 3 star for the customer service because of not calling back and also being 30 to 45 minutes late. So overall 4 stars.

Used them two two times for same day service needs - very responsive and professional staff.

Great service always.  Chris arrived 20 minutes after my call--amazing.  Solved my problem and was so helpful.  One thing I don't have to worry about!

I'm debating whether it is 4 or 5 star, but leaning towards 5. The most important things are the workmanship, availability, accuracy and professionalism. These were all aced with flying colors. You get what you pay for. It wasn't a cheap AC replacement. They were ready within an hour of my call to add additional refrigerant. They were available to reschedule as needed. They turned on a dime for me. They got me the energy rebate I requested, without me having to lift a finger. They worked directly with my insurance to make sure I was taken care of. They make detailed reports and can explain the more decisions. Even though I didn't need the extra thermostat at this time, it was included in the package. I had to ask for it when it came time to pay the bill. I think it was complimentary along with the install but they still itemize free things on the receipt. The complimentary refrigerant was left off the receipt, the only exception.

Manny and the whole Arcadia Air team have been amazing. Thorough, friendly, and very informative! Highly recommend.

I had a couple of leaking bathtub faucets and a leak from a recently installed toilet.  I called Pink Plumbing and Sewer.  They sent out a tech that quoted me a ridiculous price of $1300-1400 each for the leaking faucets and undetermined thousands more to fix the leaking toilet.  I knew they were trying to rip me off so I refused.

I then called Hansen Family Plumbing.  They came out and fixed my faucets and reset the toilet for $249 each.  No crazy quotes and no BS nonsense like I got from Pink.

These guys are excellent.  I highly recommend them.

In summary, Pink got $0 and a 1 star review from me while Hansen got $747 and a 5 star review plus any business from any future repairs I'll need.

Totally impress with ac/heating unit service. Trey the service tech was very professional, extremally knowledgeable on ac/heating units. At my age I didn't feel like I was given a sales pitch just knowledge.

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

Starting with 5+ Stars, no doubt !!!
NVM REACHED OUT FOR OUR FOLLOW UP SERVICE!!! LOVE THAT PERSONALIZED SERVICE :) HIGHLY RECOMMEND!!!
From the front office, to service and down to sales, this team is a class act!!! Great customer service, wonderfully knowledgeable technician and straight forward-top of the line sales professional. Our unit will be delivered and installed this week and I'm confident our 4 stars will bump to 5+...No question, NVM will be on the top of our recommendation list !!!

Early, Honest and Knowledgeable.....every customers dream :)

Brett, I can't thank you enough for going the extra mile today.  Today I called Arizona A/C Man after waiting for two days in this crazy Arizona heat to have someone come and look at my HVAC. One company Admiral Air Conditioning & Heat ,LLC came out and spent less than ten minutes total assessing my issues and said I needed an electrician and left $65.00 later. The next day Sun Belt Electric came out to resolve my issues, but didn't bring a ladder tall enough to accomplish the task.  They said they would find someone who could... they didn't.  I was extremely frustrated. I called Brett at 4:55pm and he arrived at my house by 5:30 pm. Seriously?!! Who does that? No one that is who!....no one gives that type of personalized service and quick response.  Brett was very thorough and very much unlike the other two companies who came out to resolve my cooling issues but couldn't. He had three different sets of ladders, all the tools and equipment needed to repair my HVAC and get it running again. The funny thing is, it wasn't my HVAC. Someone had taken shortcuts previously and had created electrical issues where none existed previously. Arizona A/C Man identified the problem, corrected it and charged me a small nominal fee for his efforts. Lastly, and this impressed me to no end, it was on the gusty, thunderous, stormy side today.  I would have understood fully if he would have suggested another date and time, but Brett went up on the roof regardless. Tonight at 11:11 pm I sit in an extremely cooled environment and ready for a great nights sleep! Thank you sir, for having integrity, a phenomenal work ethic and a sincere desire to help someone in need.

Javier is lovely. Handled my concerns - prompt, caring and thorough. Great service tech!

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

It's interesting how things work out..if you have followed my other reviews you could follow a timeline of repairs/installs I've had done to a recently purchased home. It's so hit and miss of finding a fair, honest, trustworthy and personable company. It's even more difficult to find these top-notch business professionals because there are so many paid fake positive reviews.

I chose Freddy's because they don't charge a fee to diagnose the problem. I can't encourage you enough, don't pay a company to come out to tell you what is wrong. Do you pay your mechanic upfront to diagnose a problem? Do you pay for your restaurant dinner before eating (Country Buffett is different)?

Freddy was responsive immediately via Yelp and then I called him and he was available within 15 minutes (this was at 6pm on 12/18/19.

He came to our property. He introduced himself. He had his equipment ready. He is like able. He listened to my concerns. He diagnosed the problem.

The price to repair the issue was a sticker shock because I was hoping it was something small but since we recently bought the house and most inspectors don't do a thorough job it's quite likely that our heat pump had never produced heat. After all it was installed by Hobaica (1 star).

However, the price quoted including labor was honest and fair. I know because the following day I spoke with a superintendent of a recognizable new home builder and he called his friend and the price quoted was lower than what the average price to normally repair things of this nature.

Freddy has a 1yr parts warranty, which is standard and 2 years on labor. He also shared his cost on yearly heat pump maintenance, which is below the market price.

I'm keeping Freddy's number and I'm happy to write this word of mouth review.

Our A/C went out and we called True North! They responded immediately! Which is great since it's so HOT in AZ we needed it fixed and fast! Johnny was the tech that come out and he was so personal and friendly! Fast Hardworking Honest company These guys are our new go to. So happy we found them!!

I wanted to give a huge kudos to Brittany for her customer service!  She was extremely pleasant and understanding.  Secondly, I want to thank Chris the service tech for being amazing.  The customer service and the whole experience with this company was amazing.  I won't use anyone else but this company.  We had an after hours issue and they didn't charge overtime rates as a lot of other companies do.  I will not use any A/C company but this one!  Huge kudos! Thank you

Scot is the best. Finally found a respectable ac company on the valley. Very prompt and reasonably priced services.  He returns all calls and delivers on his promises. The best service I have received in the last 15 years servicing my properties!!

I've been a client of Howard Air for quite some time. They are extremely customer service oriented from the dispatchers to the wonderful service technicians they send to your home. I've had the pleasure of getting to know many of their skilled techs throughout the years and was assigned a new tech for my spring AC check up.  Can't say enough nice things about Cliff and the Howard Air team.

Thank you for the years of great service.

Don't bother calling unless you have a huge surplus of cash.  Prices seem to expand with how desperate the customer is.  I waited two days and found a vendor for 1/4 the price.

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