Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Have used them two times now and they are great. Competitive pricing and don't try and up sell. Very honest on what they can fix and what you will need in the future.  Would highly recommend.

Our home's heat pumps were 1994 vintage and (thinking correctly)we knew it was just a matter of time before one or both units failed. I researched a multitude of companies and picked my top three to proved a bid last fall- Airtime was of course on my top three list. Brian, the owner of Airtime showed up to provide an estimate and I was impressed with his professionalism and price. When one of the old units failed this summer on the weekend we already knew who to call. Brian came out that same day to diagnose our heat pump's issue and we decided to replace it. The install crew was there that Monday and did a nice install and thoroughly cleaned up the job site afterward. We decided to go ahead and replace the second unit as well and we're once again extremely satisfied with the quality of the install and clean up afterward. The install crews were great and Brian (owner) showed up each time. I would highly recommend- Brian takes great pride in his company's reputation and was a pleasure to work with.

I called and spoke to Matthew. We set an appointment so he could take a look at our AC system that didn't seem to be cooling properly even though it was only two years old. He showed up on time. He identified the issue, clearly explained it and resolved it. I highly recommend this company.

CW came to repair my home AC this past Tuesday and installed a totally brand new Trane system by 2:30 P.M. today, Friday! The service was both personal and excellent. And, of course, the total contract price was $2k less than I had anticipated. I am ultra pleased with CW, their work, service and cost. I would recommend them to anyone! I got a bargain and am very pleased and satisfied!

We have used A Quality for years, the entire team is awesome. Few years ago we had a small ac fire our insurance company sent out an adjuster and a big name hvac company to give me a song and dance trying to tell me that my outside unit is blown and needs to be replaced with one of their high end systems including a attic Hp. I was skeptical remembered a company that attended same church so we called. The next day a tech came out and informed us we did not need a new unit but our fan motor is bad and it would only be around 300. I was sold the technicians have integrity and our very ethically sound. As a field tech myself my family's felt comfortable with the cooling decisions without the BS scare tactics like other companies.

These guys responded very quick and came out same day to fix my AC problem. They gave a second opinion to a different company and fixed the issue.

This company is awesome! I requested a quote yesterday and got scheduled for the very next day. We were sold a lot of BS by another plumbing company who wanted to charge us $338 for nothing. Reasonably priced and helpful. Definitely will use again.

Phenomenal customer service! When our AC went out, all the other companies we called didn't answer or the expected call back never came. Ivan called back in ten minutes. He was extremely courteous and set up an appointment first thing the very next day, with only an hour window. He went straight to work and solved our problem quickly. Highly recommend Desert Diamond to everyone who has an AC unit in their house.

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

On the hottest day of the year so far wouldn't you know we would experience problems with eh  A/C (heat pump ) on the house, wife was extremely uncomfortable being as she was on the healing end of another surgical procedure . I called my Home warranty Company (Fidelity) and they called North Valley Mechanical . I talked to Kyle, then Kendra and they said they would have someone out later that day due to the circumstances with my wife ... Matt ( the Tech) showed up and got the unit to be operational but said the coil was leaking so it was a problem and they would contact the Home Insurance Co for them to okay repairs ... They (Glenda)  Fidelity said they were going to replace the until because it was over 10 years old and that if I paid the differential ($950.00) they would replace it with another Carrier 4 ton /14 seer heat pump ... I was advised this was not true and they would put a Payne Unit on as a replacement ...  Kyle from NVM called to make arrangements for them to come out and measure , then advised me that the Home Ins Co was going to replace the unit with a Payne Unit and that they were made by Carrier , I told him to hold off until I could get all of this together and gather some facts  ... I called Carrier and they said the only thing that was a fact is that Carrier owns Payne but nothing on that unit was the quality of a Carrier unit and the only connection was Carrier owned Payne , nothing more ... I was told by the Customer Service person from Carrier that the Payne Unit was junk ... I called NVM and told Kyle to hold off, I was not going to accept a piece of junk as a replacement and that I would contact the Ins Co ...  Jim (NVM) came out to measure and I told Jim its his company's reputation at risk by them putting a Payne unit on my house and he said they would not even do the job under those conditions , that their reputation was more important than this job under these conditions ... I called Fidelity back and we argued and fought until they got to a figure I would live with, not be happy with but live with .
 I called North Valley Mechanical and talked to Kendra, she said she was not sure they wanted to do the job being as I would be difficult to work for (Understand being as the way things started) ... I explained to her my position and if they wanted to they could bid the job, now that Fidelity was out of it all together ... Jim came back out and advised me I needed a bigger return ($240.00) and he specified a higher end unit made by American Standard  (Trane customer service said they and American Standard are basically the same and are higher quality units) ...  (4 ton/16 seer)  and gave me a total figure for the job ... He said I would have to pay the total amount in advance because thats the way they (NVM)  wanted it, so I wrote him a check ( he lost it) and I had to call my bank, stop payment and reissue another check the following day ... It appeared all was going well, they showed up the following day (Friday) to do the install and Jim (installer) and Ricard seemed very nice and totally knowledgeable about what they were doing . I watched from a distance as they went about their work and after they put the new return in I measured it and it was not the 18 inch return I was charged and paid for but a 16 inch which I was told was not big enough, he (Jim the installer) advised me they could not get an 18 inch return in there as there was no room .... I told the installer I was not going to accept it (16 /versus18) and he best get his Boss on the phone,  His Boss, Jim then told me that 16 inch was big enough, after he convinced me it was not and charged me for the up sized return from 14 to 18 inches and I expressed my  concern,  he said they would have to put a second return in ...  Jim came back to the house with another return (20x20x1) which could not be put where he wanted to put it because of the metal work that was there so they had to put it in the Living room which was fine as long as we had enough return for this unit to operate correctly .   I offered to split the cost of the second return with Jim and he would have no part of it, said it was on them and that it was because of a misunderstanding (?) , not sure what that was ...  
  I wanted this job to go smoothly only because of the way it all started out and once all was said and done it turned out just as it should be ... I would highly recommend North Valley Mechanical, but as with any and all contractors get everything in writing and expect to get what you pay for, nothing less ... Its only been a few days but we are happy with the job and so far, so good ... Put it in writing and hold them to it ...  
My Brother in Law happens to be in heating and cooling so he gave me some things to watch out for and what to expect .  
 If you have any doubts call the suppliers (Manufactors) and research things on the internet, it is your friend .  I am glad I did,  that I can assure you ...  .  Payne is not Carrier ...

After dealing with some 'difficult' HVAC companies, Arizona A/C Man has been nothing but awesome to deal with. Brett is super professional and friendly. A pleasure to deal with. He checked out our (failing) AC motor and eventually replaced it under warranty in very short order for a very reasonable price on the labor. No doubt that I will call upon them again in the future.

Very professional and courteous. Fixed our AC!

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

Yelp wasn't kidding when it said Freddy replies to inquiries within 20minutes. Within 30minutes of posting an inquiry, he was at my door ready to check out our AC.  Freddy took the time to analyze the problem with our AC unit and got our issue fixed. He answered all of my questions and explained how our system is working.  His pricing is fair and over-all a nice guy. He's now my go to guy for my AC issues.

Our air conditioner suddenly stopped working on the middle of the night. We called 15 places before stumbling on True North. Each place either was booked for days (or weeks or months) or they didn't service our particular ac system. I called True North and immediately talked to Mike on the phone. Johnny was at our house a few hours later and had the ac fixed in 20 minutes. We couldn't be more grateful for their prompt and professional service!

I purchased the Day and Night Heat pump and was very pleased at first and even left a positive review which i just removed.
Shortly after it was installed (actually this was  2 years ago) I decided to look in the attic where some of the equipment  is and realized that they did not put in the insulation which I had paid $400 for and the levelers that were supposed to go under the unit were not put on as well.
Then, after  1 month the thermostat was not working properly so they replaced it and i requested a manual rather than a programmable thermostat so it left a big hole in my wall and when they left the air was blowing cold and this was January so I told them and they assured me that it would soon be blowing warm air., It continued to blow cold air so I called shortly after and had to wait 2 business days for someone to come back and get the heat back on it.. (Just imagine 2 days without heat on cold days after paying $6500 for a new complete unit) ...................I expect more for the seller of a  brand new unit considering that Weather Master that I preciously used would come out within a day and sometime even the same day and I didn't even purchase a unit from them.

The A/C froze up at 11pm  last night, I called several companies that said open 24/7 these were the only ones to call me back.  After quick consult, noting that the system was thawed out and back up and running Al   was willing to come by but told me without the system acting up it would be hard to diagnose, suggesting a service appointment to give the system a thorough checkup.  I really appreciate the fact he could have ran up a charge for a visit, instead gave professional advice.  Will be scheduling a checkup soon

I received a bid from Howard Air and 3 other HVAC companies on replacement of 2 systems for my newly purchased home.  They were the only company to recommend solely single-stage units, indicating that two-stage units would not work for my home.  I could find no evidence that two-stage units would not work for my home.  I assume that this was a sales tactic to make me think that they were the only company not trying to up-sell and/or one based on a monetary benefit they would receive by selling single-stage over two-stage units.  Thus, if you receive the similar information, I encourage you to seek other opinions.

I have never been more disappointed by a company who claims they are professionals and do things the right way, not the easy way! That's a bunch of bullsh*t! We scheduled a rejuvenation and have had nothing but problems with our ac unit since they worked on it. We had no problems before they touched the unit and since then, we have handed over $1,800.00 of our hard earned money to this company. The capacitors tested fine and the next day while on vacation with the family, my mother in law calls us saying there's a burning wire smell coming through the vents and it's 83 degrees in the house while the thermostat is set at 78 degrees. It put me in a panic thinking my house was at risk for a fire. They came out the next day and replaced both capacitors for $505.00! The following day our ac goes out once again and now we are replacing the OEM blower motor for $1,160.00. We have to wait a few days for the blower motor part to be available for installation. In the meantime, the technician is going to install a higher (rescue motor, it's the only motor they carry on their trucks) output motor while the OEM motor is being shipped. Now, I am thinking this will only cause something else to fail because he's not installing the proper blower motor. I feel it's just another way for them to steal even more of our hard earned money. Every time they have come out they pitch their Sadie guard dog protection and try to upsell us to purchase a new unit. It seems like we are being severely taken advantage of. I feel if they owned an auto maintenance shop and I had them change my vehicles oil, I would just leave with several oil leaks. It's a damn shame! Please go elsewhere with your hard earned money people. Don't be scammed like us.

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