Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Our A/C stopped working late yesterday afternoon on one of the hottest days of summer. By the time I got a hold of Cool/Hot Guys Heating & AC it was almost 8pm and not many other companies were open. Joe had other jobs to do but was able to fit us in that night.  He texted when he was 15 min away (always a plus).  Then he was super friendly to our dog, who is very wary of strangers at first, letting him sniff around for a few minutes (another bonus!).  After he charmed the dog, he got to work.  He found the problem - a new fuse needed - and showed my husband how to do it himself in the future.  Then he refused payment because it was such an inexpensive part, even though he spent 20-30 minutes here.  We were flabbergasted.  We couldn't even get him to accept payment for the service.  Although we didn't get to compensate him this time, we are saving his info and will absolutely call him first next time!  HIGHLY recommend Joe at Cool/Hot Guys Heating and AC!!

Incredibly over priced.  We have a dual fuel system (gas furnace and a heat pump that both cools and heats).  The heat pump side, which will provide heat down to about 38 degrees, was not coming on.  Cool Touch said we had a bad thermostat.  The tech said it would cost $531 to replace the thermostat.  I questioned how it could be that expensive, and he replied 'it's because your system is a dual fuel system and the suppliers charge that much'.  I reluctantly agreed to have it replaced.  When he brought it out the next day and installed it the heat pump did indeed come on.  I noted the model number of said thermostat, (after  the tech, who also happened to be the owner, had left) looked it up on the internet and found that it can be purchased at Home Depot for $85!  Quite a mark up.  I called the company and told them I had found the thermostat could be bought from HD for 85 bucks, I was told the $531 charge included 'parts, labor and installation'.  So ok, I paid it, but seriously- $531 for about 1.5 hours of labor and an $85 thermostat?  Oh, the heat pump only came on for about a day, it's no longer working.  I won't be calling this outfit.

Mark did an amazing job on the installation of my garbage disposal.  Also reasonably priced.  Will definitely call him for my Plumbing needs.  Recommended.

Needed help with our central air. Derek responded to my Yelp request right away. He got here quickly even before his ETA and was able to assess the situation and help resolve it the same day. He also provided more solutions and ways to improve air later on as needed. He was kind and understanding of my concerns. Would definitely recommend!

Called on a Saturday afternoon, Mike came out 40 minutes later. System was low on Freon, charged unit, got it working quickly for a Very fair price. I would recommend Cooler Tymes to anyone needing Ac service.

Highly recommended! The owner Raul is extremely knowledgeable and honest. He showed up as scheduled and ready to get the job done. I hired him after I hired another AC person who was trying to rip me off or did not know much about AC.

My house is now cooling and staying cold. And he was affordable!

I requested service on yelp and Suttle Air Was the first to respond late one Sunday evening. I booked an air vent/ dryer vent cleaning and they came out a few days later. Chris was the service tech and was super friendly and professional. He did a thorough job and walk me through the whole process. Thanks for the wonderful customer service! It was a great experience and I highly recommend Suttle Air!

I have been a customer since 2018 for fall and summer checks and great support.  However I had prepaid our spring/summer check for this year and scheduled our check for the first part of June. They called and said they were sick and they would call and reschedule. No call so I called and no way to leave a msg, mailbox full.  Was trying to stay supportive of the time and wait but I will move on to another company and learned my lesson of prepaying a service.

It was hot.....we were sweaty.....so we called Baker Heating and Cooling to help us out.  They replaced our 20 year old unit with a new one for a very reasonable price.  We are now cool, comfortable and happy!  Great customer service from the office staff to the technicians who came to the house. We will use Baker Heating and Cooling again and highly recommend.

After being unhappy with our HVAC Service Company, I tried Mountainside Air in Phoenix.  Steve came out this morning at the time they said they would be here, I couldn't be more pleased with his professionalism and knowledge. He was great, on top of that they are very nice people that provide great customer service. I highly recommend this Company.

I hired Pineapple Air Heating and Cooling for a yearly maintenance service. I had a hunch something was awry since my unit had gotten louder and the cooling was far less efficient. They arrived on a Friday and found out that the entire unit was installed incorrectly, was leaking, and cooling the outside air as well. I opted to replace since the unit was 11 years old. They got to work, made the calls and had the custom frame work started same day. They installed the next day and were done by noon. They had the best price and the fastest service by far. I would not use any other company for my heating and cooling needs after this experience. Very polite, professional and fast.

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

My wife and I had our Ac go last week .My wife looked around talked with the owner and he did everything in his power to help us out .The owner's crew showed up today and where professional and explained everything amazing customer service!!!!!!!! They are family owned and operated amazing company!!!!! Thank you guys.

Great Company!  Came out quickly and was very fair Pricing and great communication.   Did a tune up on our unit!

I called Kyle on Saturday at 11am, my tenants called me that the AC was not working I did call him and he was able the come the same day between 1pm-2pm. I was surprised that he responded to fast and was able to come and fix it  the same day. I was lucky since it seems like he mostly works  in the West Valley and my house was in Glendale.The cost of service and the parts were a little higher than I expected but I am not sure because it was repaired so fast.

I really was impressed!  A genuine honest owner who actually made a small repair to our filter door cover when he gave is the estimate on a new unit.  Estimate was very competitive on a high quality unit and the owner was on site for the install.  In a marketplace full of big companies, you will do way better to let these guys do your next HVAC work.  Five stars was not enough!

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