Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Joe has saved me on multiple occasions when my old AC gave out. I've always been impressed with how reliable he is. After years of waffling, I finally decided to get a new AC unit. They were so quick and made the experience painless. I fully trust these guys. I've used cool/hot guys for years and I'm so glad I found them. Genuinely friendly cool dudes.

Cool Touch installed my rooftop A/C in 2009.  Don't remember why I picked them, but I'm glad I did. And when the time comes to replace the one I have, they will be the company I give my business to. Everyone that I've dealt with has been competent and friendly, from the person that answers the phone or responds to my email, to the service manager and everyone in between.  I've had service techs go that extra mile and the service manager take the side of the customer when things fell in that gray area.  They always show up on time and practised great social responsibility (wearing a face mask and shoe covers) during the COVID-19 pandemic.  Thanks to all at Cool Touch, I appreciate you all.

We found mold under some crumbling paint while prepping to paint a bedroom. Wanted to have someone come out and fix as we know how dangerous mold can be. Kyle came out, was extremely informative and alleviated our worries in terms of what needed to be done. Did not try to oversell or do unnecessary work. I would definitely use this company in the future and recommend to others.

Super prompt and honest. Derek was a life saver after our home warranty company left us with no A/C for two weeks. He immediately reached out to schedule a time. He was actually able to arrive before his estimated window of arrival. He diagnosed what was wrong and gave us our honest options rather than the run around we kept getting from other places. He fixed the issue right away which was amazing. I definitely recommend Derek and this company. Phenomenal service

Mike showed up right away for a failing a/c issue, super helpful and quick at fixing a complicated refrigerant leak.  Fixed same morning!!  Would absolutely recommend!!!
Thank you Mike!!!

Great service at reasonable prices. Arthur showed up to my house early the day after Christmas and resolved the issue quickly. He cleaned my HVAC system and tested it to make sure it was working at peak performance. I would strongly recommend RMIII AC and Heating. A+

I started off by requesting an estimate for a dryer vent cleaning. Mr. James Suttle responded quickly. I'm appreciative that James was able to accommodate my schedule to come out sooner than later due to me leaving town. I received a heads-up text that James was on the way and he arrived with another technician right on time. James asked if I preferred them to wear masks before they came in. The vent cleaning took roughly 20 minutes. James communicated any issues well, was professional, and was very courteous.

My A/C stopped working, of course, on a Sunday morning.  I called Alternative Air and they picked up the phone within a few rings (I had expected to have to leave a message and wait for someone to get back to me). They dispatched a technician (Ray) within a couple hours and diagnosed the problem quickly. The parts were not on the truck at the time, so he came and fixed the A/C on Monday morning without an additional service charge.

I was extremely impressed many aspects of the service: promptness, courtesy, friendly communications, ease of scheduling, reasonable rates & no extra charge for weekend service.

I will definitely call Alternative Air for any future issues with my HVAC.

Had an appointment scheduled, talked on the phone, received email confirming appointment for 10-11am.
Then no show, no call- wow!
Disappointing that you would waste a possible client day and lack professionalism .

Thanks to Yelp,  when I needed to find a company to fix my HVAC unit, I found Mountainside Air.  I actually called them for a second opinion after my regular Heating & Air quoted me a very high price to replace the blower on my unit.  Steve and Raoul came out and checked all systems.  Blower did need replacing and I was quoted a price that was much lower than the other company.  2 hours later I had a new blower and all systems were working well.  I am very impressed with the company as well as with Steve and Raoul.  They worked efficiently with no drama and while I hope I won't need the services of Mountainside Air again, it was definitely a good experience.  I highly recommend this company.

I called for a quote for replacement of a whole AC system on Saturday night around 6pm and asked for his soonest available time for a quote. JP was able to come that same night a few hours later after all his other calls. The customer service was excellent and JP was very informative and knowledgeable. We ended up purchasing a new unit that same night, and they were able to get it installed on Monday. The installation guy, Bill, was friendly and professional. He did a great job and cleaned up well after he was finished. The AC unit has been working great and the Ecobee thermostat they installed is a great feature! We used to have to set our thermostat to 71 in order to keep the hot master bedroom cool enough to sleep in, but now we keep it at 76 while we're home and 74 when we sleep. It's been one week since installation and we've never had to go below 74. This will save us a ton of money in the long run! Great experience with Pineapple Air.. highly recommended!

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

How lucky we are to have Gerald and his company in the valley. His team was professional, clean, communicative and has manners. They respect your property. And what a beautiful piece of Trane equipment! Gerald goes above and beyond and is very reasonably priced! Thank you Gerald!!

Our wall unit gas heater wasn't working.  Ray responded quickly, scheduled an inspection, showed up on time, repaired the heater, and charged a reasonable price.

I've had this company come out to my house twice for two different issues. They are awesome, hard working, and did not price gouge me! They also beat another company's estimate and saved me some money. I have referred them to a friend of mine and they are also very happy with this company's work too! Definitely recommend.

I called for an estimate and Brian walked me through my options after reviewing my inspection report. He gave me several options and helped me make the right choice for the situation. We ended up replacing two 21 year old a/c units. He was quick to schedule, had all the machinery needed to do the job and communicated throughout. He also researched rebates to make sure I could get the best value. Definitely worth a call! Great team.

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