Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Joe is the man!  I own a first floor condo and have water leaking down into my unit.  I called this evening, which is a Sunday, and let me know he would be happy to come out when he finished the job he was currently at.  Joe was at my place within a couple hours and quickly diagnosed that the water was actually coming from the unit above me.  Joe went upstairs and checked it out to let my neighbor know what the issue was.  When I asked Joe how much I owed him for making the late Sunday night trip, he refused to charge me.  

This was my second experience working with Joe and he was friendly, prompt, reliable and knowledgeable both times.  I highly recommend calling Joe with any of your HVAC needs.

So...I took advantage of their spring special and got an Amana HVAC system installed. 16 SEER with 16 years parts and labor? Are you kidding me? 2 year test drive? I had another HVAC installer come out to give me a quote. I showed him the quote from Cool Touch. He said why didn't you jump on this deal? Anyway - system installed properly. David, Christian and Henderson did an awesome job in the very tight quarters offered. So far, I'm very pleased and hope to beat APS at their game. Only reason for 4 instead of 5 star is quote for plumbing repair unrelated to A/C. Got a quote from them (The Trusted Plumber) for $340. I asked for parts and labor breakdown but was told that they do a flat rate. Seems too high to me for the time needed for repair but I'm going for it anyway because I feel the boss, Chris Funk, stands behind his work and will do the right thing. All in all, I would highly recommend Cool Touch for A/C installation.

Had my hot water heater maintenance done by XCompany which caused a leak on the pressure valve. I was told it would have to be replaced at a cost of 1,800.00 - I got a few more quotes until the price went down to a couple around 1K, including Safe Dry Out.
Safe Dry Out is the only one who bothered to ask what was wrong with the water heater and suggested it could be fixed instead. I went from having to fork out 1,800.00 to only spending 150.00
Mike could have easily gone with the rest and said the only solution was to replace it. This to me shows integrity and honesty. The quality of work was excellent and, to top it off, he was extremely patient with my 80 year old father hanging around. Thank you Mike!
Will definitely call Safe Dry Out for any future plumbing needs.

Great service provided; punctuality, affordability, and professionalism!

Don't hesitate to call for your next AC services!!

Our main unit went out and the temperature started to rise and of course, on the hottest day of the year (115'). It was after 5 PM and Mike said give me 15 minutes to see if he had someone to come out. I received a text 15 minutes later saying he was in route and would be here shortly. While in route, Mike called to troubleshoot the issue over the phone. Once he arrived, he identified the issue and replaced the part. The air condition started cooling and the cost was better than expected. I can't thank Mike enough for being so helpful and providing a quick response! We will use Mike for all of our air conditioning needs.

The service technicians were quick to respond. They were professional and cost was very reasonable.  I was very pleased with their service, so I had them service my daughters A/C.  They found an issue caused by a previous company that was causing the A/C not to run efficiently.  It was corrected. I will definitely be using their services in the future.

I requested service on yelp and Suttle Air Was the first to respond late one Sunday evening. I booked an air vent/ dryer vent cleaning and they came out a few days later. Chris was the service tech and was super friendly and professional. He did a thorough job and walk me through the whole process. Thanks for the wonderful customer service! It was a great experience and I highly recommend Suttle Air!

Avnel and his team have been the Honest go to guys for Air conditioning repair and replacement. I'm always out of town and Avnel has taken care of my properties. Without a doubt the most trusted AC company. PS I dont write many reviews, but Avnel deserves it.

David

The technician never showed up. The picture in this review clearly shows an email with an appointment at 8 AM. At 1050 AM, I got a call from this company dating that their technician was running late but he works be arriving in about 30 minutes. He still never showed up. I posted a bad review here and the owner replied adding that his morning appointments go from 9AM until noon and I canceled on him. Not true. A woman from the office even called me to apologize. Why would they apologize if they did nothing wrong? Normally I would let this go but I won't be portrayed as a liar. The guy was a no show.

After being unhappy with our HVAC Service Company, I tried Mountainside Air in Phoenix.  Steve came out this morning at the time they said they would be here, I couldn't be more pleased with his professionalism and knowledge. He was great, on top of that they are very nice people that provide great customer service. I highly recommend this Company.

I had someone out to my house in just a few hours and my AC back in good condition all in the same day. Prices seemed fair and the technician was polite and professional.

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

Spoke with the owner on the phone. We are another business and need some on going thermostat installs. Gerald was straight forward and polite and said we wouldn't be a good fit. But good dude and would call him for other work and didn't waste a bunch of my time.

I was looking for a contractor to install a complete heating and a/c unit. Calling most of the directory listed companies, I could not get anyone to come out to bid. Then I ran across this new business R&R, what a find! Ray came out as scheduled and on time. He is very knowledgeable and patiently went over the details of his design. I had total confidence in his plan. We scheduled the install and Ray not once disappointed us. He made every appointment and not one late show up. Our system performs perfect! I highly recommend this business.

I highly recommend Kyle Wilson for AC service and repair. Not only were he and his tech knowledgeable about the specific problems with my system but the cost of service and repair was very fair. Kyle responded within the hour when I had and follow-up issue (which he resolved in less than 15 minutes after his arrival). As a consumer, I always prefer to make a well-informed decision which I felt I was able to do based the recommendation and details Kyle provided. I appreciate not being upsold for things that aren't needed.

AC stopped working in the middle of the night.  Called these guys at 7am and they arrived a couple hours later. Technician was very nice with great communication and explained that the compressor fan motor was burned up. Replaced the fan motor and capacitor in a couple hours and then checked out the system. Cost seemed a little high (parts and labor charge plus $75 trip charge plus 3% for using credit card, no senior discount) but still in the ballpark I guess considering the current economic climate.  Overall very professional and good customer service.

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