Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Joe is absolutely awesome. He answered my calls and texts even at 8:30 at night. He was more than happy to come and inspect the work my home warranty performed because I was skeptical of their diagnosis. I would highly recommend Joe and his company for anything you need!

I hadn't had my air conditioner looked at for about 8 yrs. (I'm a snowbird and don't use it much) so thought I would have it serviced. My sister said leave it alone if it isn't broke don't fix it, because they had a company and after they left it had all kinds of problems they never had before. However I researched Yelp and decided from reviews to try Cool Touch. The receptionist was friendly, the service man was polite, and when he was done he said it works fine and doesn't have any issues. I breathed a sigh of relief. I trust it will continue to work fine. I was pleased with this company.

Mark did an amazing job on the installation of my garbage disposal.  Also reasonably priced.  Will definitely call him for my Plumbing needs.  Recommended.

Great service provided; punctuality, affordability, and professionalism!

Don't hesitate to call for your next AC services!!

I called Cooler Tymes when our AC was blowing warm air but no cool air. Mike came out quickly and he was friendly. He quickly diagnosed the problem, had the part on his truck, and inexpensively replaced the part we needed.  It's been a couple weeks since he came out and my husband and I have noticed that the house is so much cooler! We are super excited to not have to crank up the AC so high to keep the house cool!!! Thank you!!!

Highly recommended! The owner Raul is extremely knowledgeable and honest. He showed up as scheduled and ready to get the job done. I hired him after I hired another AC person who was trying to rip me off or did not know much about AC.

My house is now cooling and staying cold. And he was affordable!

Justin arrived on time, at the very beginning of the estimated time window. He knew exactly what the issue was and how to fix it. He was courteous and professional and fixed everything on the first visit. He also knew the correct trip fee as per our home warranty. I would definitely use them again should the need arise.

Worst nightmare to have A/C break down on 110+ deg heat!

   It was a Friday early morning and I was already making plans to stay with family since getting an HVAC guy to come out same day + on a Friday is near impossible. I Called Alternative Air after being referred by a coworker. Avnel picked up and I explained what my A/C was doing. He gave me the best and worst case scenario over the phone. Obviously, nothing was guaranteed until he diagnosed my A/C in person. He was able to squeeze me in same day for a check, explained the problem and quoted me a cost.
 
Avnel was on the way to Phoenix to pick up other parts, luckily he diagnosed my A/C before heading into town and was able to make a stop by the Carrier parts distributor to pick up the part I needed. Not only did he pick up the part, he drove back late afternoon, climbed in my 600 deg attic and had my A/C blowing cold within 12 hours of my first call.

Avnel is very professional and an honest businessman. Thank you!

Had an appointment scheduled, talked on the phone, received email confirming appointment for 10-11am.
Then no show, no call- wow!
Disappointing that you would waste a possible client day and lack professionalism .

Professional and reliable. Texted before appointment and on time.  Price for general service was a bit higher than I wanted to pay but Steve was thorough. He also educated me on the best filter for my AC and my needs. I definitely recommend them

Pineapple air came to the rescue when our air conditioning went out on a Friday night! We opted to replace our units since they were 26 years old. Pineapple air was very honest and clear about our options, and gave us all of the information to make an informed decision.
Their work was of the highest quality, and their customer service was superb! They have answered numerous questions for me within minutes of my text or call, and I feel at ease knowing they will support us if any issues arise in the future!
10/10, would recommend!

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

I was very impressed as Gerald and his team.  I had him come out and look over my air ducts due to one of my rooms not being cooled properly.  Not only did he reattached a disconnected duct but he also disconnected an attic fan that the previous owner had left attached so as not to cause any future electrical fires.  Very, very helpful, on time, fair price and friendly group.  They also cleaned up after themselves which was nice.  I highly recommend him and his company!

Great Company!  Came out quickly and was very fair Pricing and great communication.   Did a tune up on our unit!

Super nice guy! Very knowledgeable. Didn't sell me what I didn't need. Honest. Would definetly recommend.

This company shoots straight and tells the customer like it is. The A/C tech Brian was very knowledgeable and works very efficiently! I would recommend Sorensen Heating and Cooling to anyone that needs good work done at a fair price.

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