Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Cool/Hot Guys are the best HVAC company in Scottsdale in my opinion. Great service at a great price! Highly recommend for your AC needs!

Absolutely TERRIBLE service!!! I noticed my air conditioning units were not cooling as efficiently as they should, so I requested a technician to come and diagnose the problem. When I scheduled the appointment, I was asked what the problem was and I clearly explained it. The technician comes and asks what's the problem? This shows a lack of communication between the technician and those in customer service. Secondly, he would NOT look at the units unless he spoke to me, the owner. The customer service rep should have made it ABSOLUTELY clear that I needed to be present if this is the case. I had to work and I asked my caretaker to be present on my behalf. I never had an issue with this from other home service companies before, so this is just ridiculous. Lastly, all the technician did was look at the units and say they're too old. He did not bother to open it, check inside, or anything like that. Our units are 18 years old, and although they are not the newest, I know that units can last at least twenty years with the proper maintenance. Just simply stating they're too old without giving any further diagnosis or explanation is absolutely appalling. This company is highly unprofessional and I recommend you take your money elsewhere!

EDIT: I was already aware that there would be a $59 service fee PER unit when I scheduled the appointment and I confirmed that was alright. Listen again to the phone conversation if you can. Your technician also would not have known it had been maintained in the past since your technician DID NOT touch them at all! He simply said it was TOO OLD and did nothing further to diagnose the issue. I could have done that myself for FREE! I have already found another company that was able to diagnose the issue and already fixed one of the units RIGHT away. Again, do NOT waste your money on this company.

We found mold under some crumbling paint while prepping to paint a bedroom. Wanted to have someone come out and fix as we know how dangerous mold can be. Kyle came out, was extremely informative and alleviated our worries in terms of what needed to be done. Did not try to oversell or do unnecessary work. I would definitely use this company in the future and recommend to others.

They did a great job for me. He was so nice and walked me through everything. He even took video to show me what was happening in my attic.

Mike was phenomenal they did a great job at a great price I very highly recommend these folks

Great service at reasonable prices. Arthur showed up to my house early the day after Christmas and resolved the issue quickly. He cleaned my HVAC system and tested it to make sure it was working at peak performance. I would strongly recommend RMIII AC and Heating. A+

Up front. Honest. Professional. These guys did an amazing job cleaning my ducts and vents. They were honest about time frames and with what services were included. I'm ready to use them again for the next cleaning I need done.

Alternative Air Heating and Cooling has been our AC/Heater repair company since 2007. One of our AC units went down last week (one of the hottest days of the year), so I called them Saturday night and tech Gage came out the next day on time, as promised, and fixed the AC unit.

Got nothing bad to say about them. They are an honest, fair and a local  company. Next time you have issues with your heating or cooling, give Avnel and his guys a call.

We thought our fan motor was burned out. They could have easily agreed with us but after they checked, it was only a loose wire left by another company. The price for repair was very reasonable. I would have to say they are Professional, on time, respectful, and trustworthy. I highly recommend them.

Tom was great, called him at 3:45 on a Friday and he helped me find the best solution.  I didn't hire them, but would be at the top of my list.  He was intent on getting me the best solution not just selling product.  

I was looking for a mini-split but sounds like moving ducts on my existing central air is the best choice.  

Thanks Tom for pointing me in the right direction, even if that isn't a sale for your firm.   I appreciate great customer service and honesty.

Unbelievable service!  Came home Saturday night from a weekend in the mountains to find our A/C at home was out, 93 degrees in the house. Called 4 companies, major TV advertisers, no one was available within 24 hours. Called Pineapple Air because their Google ratings were 5 out of 5 with a dramatic number of reviews (43, if I recall correctly.). They were out in an hour!  They gave me a choice, repair tonight (10:30 pm!!!) for $X, or replace tomorrow (Sunday???). Our unit was over 15 years old, so, we decided to replace it next day. Sure enough, late afternoon on a Sunday we had a seriously superior new heating and air conditioning system installed, up and running!! Mind boggling!  It just doesn't get any better!

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

The most honest and fair-priced HVAC company there is. What more can you say?

Since Yelp insists...

-- I compared their quotes vs other companies and found their prices better with a superior brand
-- Consultative sales approach to sell you what you need, not what you want. Can't understate the importance of that.
-- Quick to answer any questions and willing to stand by there work should any concerns arise.

Great Company!  Came out quickly and was very fair Pricing and great communication.   Did a tune up on our unit!

I've had this company come out to my house twice for two different issues. They are awesome, hard working, and did not price gouge me! They also beat another company's estimate and saved me some money. I have referred them to a friend of mine and they are also very happy with this company's work too! Definitely recommend.

Excellent! I would definitely call them again. Reasonable prices. Their staffs are friendly and prompt.

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