Best Heating & Air Conditioning/HVAC in Phoenix, AZ

I own a hair salon in Scottsdale and one of my biggest nightmares as a salon owner in the AZ summer heat came true today, my AC was out! I called and within an hour someone was at my salon and able to fix the problem. I'm so happy with the service and I will defiantly be using them again in the future. Thanks for saving the day!

Our house was cold when we came back from Christmas vacation Dec.30, 2012.  CoolTouch sent a tech out on New Years Eve.  Luis was very professional and we are confident he checked to make sure there wasn't anything that could be done short of replacing the 12 year old unit. The compressor was locked which meant it tripped the breaker after about 10 seconds.  He explained all of our options and we decided to upgrade one SEER level.  The installation crew was there 3 days later with a crane- we have a roof unit- and had the new unit installed within 4 hours.  The installation included a new programmable thermostat and a new more efficient return port (where the filter resides).  They also ran new thermostat wiring from unit to t'stat- and put it in conduit on the roof- the original installer just ran the wire across the roof.  You can imagine what kind of shape that was in after 12 Phoenix summers!  The price included a pre-summer cooling season check and a winter heating season check.  Luis was just here today for that final pre-paid check, and made sure everything is perfect.  We will be scheduling our next regular maintenance with them around April.  Our final bill for the unit and installation was $5600- I don't recall the unit capacity, but it heats and cools our single-story 1470 sq.ft. efficiently- and it's so much quieter than the old unit. I will recommend CoolTouch to anyone!

Had my hot water heater maintenance done by XCompany which caused a leak on the pressure valve. I was told it would have to be replaced at a cost of 1,800.00 - I got a few more quotes until the price went down to a couple around 1K, including Safe Dry Out.
Safe Dry Out is the only one who bothered to ask what was wrong with the water heater and suggested it could be fixed instead. I went from having to fork out 1,800.00 to only spending 150.00
Mike could have easily gone with the rest and said the only solution was to replace it. This to me shows integrity and honesty. The quality of work was excellent and, to top it off, he was extremely patient with my 80 year old father hanging around. Thank you Mike!
Will definitely call Safe Dry Out for any future plumbing needs.

Derek was on it! My A/C went out in the middle of night,  and he was the 1st one to respond and able to get here the fastest! Total life saver! Definitely recommend this company if you need any service!

Came home from vacation to find one of our units wasn't working and it was 112 outside, terrible time to have that happen. Contacted Mike through Yelp on Sunday night and he was out first thing the next morning.  He diagnosed the problem, picked up the correct parts and had it repaired before lunch the same day, on top of that the price was reasonable. Thank you Mike for the fantastic response time and professionalism, you will be our only call for maintenance, repair, and replacements going forward.

Highly recommended! The owner Raul is extremely knowledgeable and honest. He showed up as scheduled and ready to get the job done. I hired him after I hired another AC person who was trying to rip me off or did not know much about AC.

My house is now cooling and staying cold. And he was affordable!

The owner / technician rushed the job and let me without a dryer for a week as the dryer vent wasn't properly treated.  He finished with a tape job and broke our fixture next to the dryer.  The quote for proper repairs never came.  Use the next guy.

Needing an Air Conditioning repairman equals the question Can I trust them?  I live miles out of town, and too often when I hire someone, they simply don't show up and won't return my calls after they learn how far I am.  Alternative Air kept me updated on their progress with their previous appointment and showed up exactly on time.  Ten minutes later, the job was done.  All I needed was a new capacitor.

I've done business with Baker Heating & Cooling for 7 years.  GREAT Customer Service.   Had them install my new units last October 2021.  Very happy with the install and the quality of the units.   Highly recommend  

Margie Cornelison

After being unhappy with our HVAC Service Company, I tried Mountainside Air in Phoenix.  Steve came out this morning at the time they said they would be here, I couldn't be more pleased with his professionalism and knowledge. He was great, on top of that they are very nice people that provide great customer service. I highly recommend this Company.

I called for a quote for replacement of a whole AC system on Saturday night around 6pm and asked for his soonest available time for a quote. JP was able to come that same night a few hours later after all his other calls. The customer service was excellent and JP was very informative and knowledgeable. We ended up purchasing a new unit that same night, and they were able to get it installed on Monday. The installation guy, Bill, was friendly and professional. He did a great job and cleaned up well after he was finished. The AC unit has been working great and the Ecobee thermostat they installed is a great feature! We used to have to set our thermostat to 71 in order to keep the hot master bedroom cool enough to sleep in, but now we keep it at 76 while we're home and 74 when we sleep. It's been one week since installation and we've never had to go below 74. This will save us a ton of money in the long run! Great experience with Pineapple Air.. highly recommended!

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

Unknown to us was the condition of our AC unit. We recently moved in and the unit passed inspection because it was working and giving out excellent air temps. The unit did not fit the roof support so it vibrated and scraped the new shingles which leaked into our attic and onto the living room ceiling, creating stains. This was after the roofer came and shared this info with us. We needed help and AirZona HVAC came to the rescue. We now have a new Trane heat pump. A new roof frame fits the unit. Gerald's team installed our new heat pump. There was a delay when they unwrapped the unit to find dents from the factory forklift. They would not accept the damaged unit for which I thank them. Who knows what damage lies under the frame? We have a wonderful unit and a WiFi controlled thermostat. Clean up was great. The crane operator went above and beyond in insuring the unit was safely on the roof. We thank AirZona for their wonderful service and products.

Our wall unit gas heater wasn't working.  Ray responded quickly, scheduled an inspection, showed up on time, repaired the heater, and charged a reasonable price.

I called Kyle after hours on Thursday, he had a technician over here the following morning at 10AM Exactly on time. Kaden did an incredible job for me, he diagnosed the problem which there were quite a few ( to include a new circuit board), ordered the part, went and picked up the part, installed the part and worked on it during one of the hottest days we've had this summer. He spent the entire day over here problem solving and repairing issue I'm pretty sure that I caused. This company is my new go to HVAC company I would recommend them to all my family and friends. These guys are up front and honest in both pricing and the advice they give you  to complete the repair, a high integrity HVAC company!

After finding several gallons of water in my duct work last night, I called this morning and got an appointment scheduled for later in the day. The tech arrived on time and was very thorough and fast with his work. The best part to me, he didn't mind me watching him work and giving him a hand when I could. Not sure how the prices compare with other companies, but I will not look anywhere else!!! Very satisfied with the quality of work and how quickly it was done! I will definitely recommend Sorensen's to anyone who asks!

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