Best Heating & Air Conditioning/HVAC in Phoenix, AZ

I've been using Joe at hot guy cool guy for three years. I recently in June had him replace my twenty one year old HVAC system with a brand new unit. I give his name out to everyone.

AC went out the evening of July 3rd. I tried a couple things to no avail. I called a 3 places I found on Angie's list. Left 2 voice mails and the other took my name, said Eric would call me. Also said that it would be $142.50 an hour. After waiting 3.5 hours and no call from Eric, I searched again and came across Cool Touch on Yelp. I called and they said it would be $59 service call, but it would be waived if I had service performed. Said OK and I was told that the tech would be here between noon and 4.

The tech, Robert, showed up at 1:00, diagnosed the problem, fixed it and was gone by 1:40. Now the problem with the unit was something that I would have attempted to fix on my own, but since it was July 4th there was no appliance parts stores open.

Robert fixed the unit and didn't try to over charge me or sell me anything. I would recommend Cool Touch.

Had my hot water heater maintenance done by XCompany which caused a leak on the pressure valve. I was told it would have to be replaced at a cost of 1,800.00 - I got a few more quotes until the price went down to a couple around 1K, including Safe Dry Out.
Safe Dry Out is the only one who bothered to ask what was wrong with the water heater and suggested it could be fixed instead. I went from having to fork out 1,800.00 to only spending 150.00
Mike could have easily gone with the rest and said the only solution was to replace it. This to me shows integrity and honesty. The quality of work was excellent and, to top it off, he was extremely patient with my 80 year old father hanging around. Thank you Mike!
Will definitely call Safe Dry Out for any future plumbing needs.

Needed help with our central air. Derek responded to my Yelp request right away. He got here quickly even before his ETA and was able to assess the situation and help resolve it the same day. He also provided more solutions and ways to improve air later on as needed. He was kind and understanding of my concerns. Would definitely recommend!

Mike was very professional and informative. He explained everything he was doing in detail (prior to doing any work) and answered all my questions. I was informed every step of the way. I saw his reviews in yelp and I'm really glad I chose his company for all my A/C needs. I would recommend Cooler Tymes for any A/C service or repair.

Highly recommended! The owner Raul is extremely knowledgeable and honest. He showed up as scheduled and ready to get the job done. I hired him after I hired another AC person who was trying to rip me off or did not know much about AC.

My house is now cooling and staying cold. And he was affordable!

The owner / technician rushed the job and let me without a dryer for a week as the dryer vent wasn't properly treated.  He finished with a tape job and broke our fixture next to the dryer.  The quote for proper repairs never came.  Use the next guy.

The owner of this company was not able to make the first appointment that was  scheduled weeks in advance.  He rescheduled with us for 2 days later and when he did not show up he didn't even remember he made the appointment.  We are going with a different more reliable company!

We were given their card from a friend who had nothing but glowing reports.  We were given the opportunity to try them out, since our a/c was out upstairs.  They were honest, courteous, reliable and quite knowledgeable.  Would definitely recommend them!

Professional and reliable. Texted before appointment and on time.  Price for general service was a bit higher than I wanted to pay but Steve was thorough. He also educated me on the best filter for my AC and my needs. I definitely recommend them

Pineapple Air installed my new AC unit a couple of months ago. They did an excellent job and I love my new AC!!

A couple of weeks after my AC was installed, John personally came out to do a quality check and make sure everything was working appropriately.

The Smart Thermostat they installed keeps me aware of any issues. Today, on a Sunday morning, I noticed my AC temperature was not where I had set the thermostat. I called John and he was there within an hour to fix it! The issue was just a loose wire. My AC is working wonderfully once again!!

I am very happy with the professional and responsive service John and his team provide!!

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

Spoke with the owner on the phone. We are another business and need some on going thermostat installs. Gerald was straight forward and polite and said we wouldn't be a good fit. But good dude and would call him for other work and didn't waste a bunch of my time.

Great Company!  Came out quickly and was very fair Pricing and great communication.   Did a tune up on our unit!

Quick help, nice guy and easy to schedule with! Definitely will recommend! We had an emergency when our AC went out in the middle of Phoenix summer....on a Friday... He was able to come out that Friday evening, check it out, give us a temporary fix until he got the part in and then fixed it the following week. The temporary fix kept the ac working so we didn't have to stay somewhere else. Super great experience!

After finding several gallons of water in my duct work last night, I called this morning and got an appointment scheduled for later in the day. The tech arrived on time and was very thorough and fast with his work. The best part to me, he didn't mind me watching him work and giving him a hand when I could. Not sure how the prices compare with other companies, but I will not look anywhere else!!! Very satisfied with the quality of work and how quickly it was done! I will definitely recommend Sorensen's to anyone who asks!

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