Best Heating & Air Conditioning/HVAC in Phoenix, AZ

My air conditioning went out Friday night of Memorial Day 3 day weekend. Was referred to Cool hot guys by my brother. When I called they assured me they would come out sometime Saturday, late afternoon. Being a 3 day weekend I was thrilled at the quick appointment. Julio ended up coming at 1:00 a.m., which I didn't mind as I wanted unit fixed. It was a no contact service call. He called me from the roof with the diagnosis and cost and promptly fixed it. He was quickly on his way and my air was fixed.  The owner called a couple days later to get my payment. I recommend this company for quality performance and professionalism.  Everyone I dealt with was informative and kind. Price was great too.

I've used this company twice now, mostly because I need service on a lemon I was sold by another company several years ago, and Cool Touch has never let me down.

The first time out, my compressor burned up and I had to get a new one, but they got the job done in record time (given that it was June, I appreciated it!). Fast forward two years down the road, and we have another issue with the same unit (remember, lemon).

I immediately rang Cool Touch in the wee hours, just about midnight, but still got someone to answer and got scheduled for the next day. The tech that came out was Jason and he was highly touted by the dispatcher as well as some of the reviews I've read here and elsewhere, so I had high expectations going into it, but was petrified that I would be out tons of money and potentially need a new compressor.

Jason spent a long time diagnosing the real problem and assured me the compressor was fine, which was a huge relief.  This go around, it was the outside fan motor. Apparently the bearing let go and it was all but seized up, so the compressor was cutting out (thankfully saving itself) and we were getting warm air as a result. Jason guessed this might be the problem before he set foot on the roof, but took his time to confirm and also fixed a few other minor issues we had with misaligned panels and rattling.

The best part? He had a replacement fan motor, evidently a better unit than the OEM, on his van and ready to install. I understand this is a common issue, and I was fortunate that within an a couple hours, we were back up and running and getting ice cold air again.

Jason is an absolute professional and extremely good at his job. He has a tremendous amount of knowledge and experience and displayed the utmost professionalism and integrity. Having dealt with hacks and disingenuous HVAC professionals in the past from other companies, it was a welcome change to deal with Jason and Cool Touch air.

I would definitely recommend them to anyone looking for integrity and honesty when they have HVAC issues!

Mark did an excellent job replacing our 40 gallon  water heater. He came on time and completed the job in no time. Mark is very pleasant and I highly recommend his company

They did a great job for me. He was so nice and walked me through everything. He even took video to show me what was happening in my attic.

I wanted to get my AC up to speed before the hot weather gets here. I'm pretty busy during the week,  so I checked Yelp on Saturday morning. Cooler Tymes had great reviews so I gave them a call. The owner, Mike called me back Saturday evening and set up a time for first thing Sunday morning.  He showed up on time and was very knowledgeable and friendly. Diagnosed my problem and had me ready to go in no time at all.  Even gave me a discount on my repairs!  Couldn't be happier with the service, and I now have a permanent HVAC guy!  I will happily refer Cooler Tymes to everyone I know!!

The service technicians were quick to respond. They were professional and cost was very reasonable.  I was very pleased with their service, so I had them service my daughters A/C.  They found an issue caused by a previous company that was causing the A/C not to run efficiently.  It was corrected. I will definitely be using their services in the future.

Up front. Honest. Professional. These guys did an amazing job cleaning my ducts and vents. They were honest about time frames and with what services were included. I'm ready to use them again for the next cleaning I need done.

I've used Alternative Air for the last two years and always found them to do high quality work at an affordable price. Never any up sell from them. Always a couple of alternatives on how to fix a problem.

We were given their card from a friend who had nothing but glowing reports.  We were given the opportunity to try them out, since our a/c was out upstairs.  They were honest, courteous, reliable and quite knowledgeable.  Would definitely recommend them!

outstanding group of well trained professionals who went out of their way to hflo me. 90 yr old female living alone who's 20 yr old ac went out. Tom & co workers at my house Nxt morning 8:00 am. crane & new ac at my house 9:00 am. new ac on my roof by noon. running & cooling house. no other company would it could do this for  a customer. thx forever

I am so impressed by John and his crew. My heating system went out on one of the coldest days in AZ. I knew ahead of time that my 20+ year system would have to be replaced. John came over on the first day called. Reviewed options with me and had a new system installed the next day. His crew were friendly and professional and on time. I highly recommend this company for your hvac needs

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

You know how when you find good people, it's evident? Good people have a certain way they talk, a certain way they walk, a certain way they help you through things.

Gerald and his team, (which I think consists mostly of his family) are just plain good people.

We had the unfortunate circumstance to have both of our A/C units experience issues in the summer of 2020 (of course, need I say more?). By the time we started talking with Gerald, I had already been on an a/c contractor parade. I buy nothing that will cost 10k+ without shopping around, so we're talking Excel spreadsheet comparison with all the different quotes, ideas, suggestions, etc... (Side note: if you'd like my spreadsheet, shoot me a message and I'll happily send it over).

I can say Gerald wasn't the least expensive option on the list, but was definitely one of the better prices, and his company offered a labor warranty that was 2.5x longer than the next closest installer. Bang for the buck-- this was a no-brainer.

On install day his team showed up and they're delightful. I can't imagine working in 100+ degree heat in an attic all day, so I honestly couldn't be more thankful. They're polite, informative and again, just plain good people.

I watched our old stuff hit the road and the new stuff come in, and wow. Totally awesome.

Yelp tells me this review is pretty epic (their words), but really it's these guys who are pretty epic. Save yourself the contractor parade. What you get here is an amazing value at a great price. Couldn't be more pleased!

I was looking for a contractor to install a complete heating and a/c unit. Calling most of the directory listed companies, I could not get anyone to come out to bid. Then I ran across this new business R&R, what a find! Ray came out as scheduled and on time. He is very knowledgeable and patiently went over the details of his design. I had total confidence in his plan. We scheduled the install and Ray not once disappointed us. He made every appointment and not one late show up. Our system performs perfect! I highly recommend this business.

Kyle is dependable, super efficient, and stands behind his work.  He installed a mini-split from start to finish in 4 hours all by himself, for far less than competitors.  AND he loves this country, and is a veteran.

Called them up on a Friday afternoon, air conditioning not working.
They were out within an hour and a half to help out.
The technician was respectful thoughtful courteous and kind.
He helped out with the problem and got everything working.
Would definitely recommend again.

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