Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Our A/C was blowing hot air when we got home from work, called the home warranty company they told us will take up to 24 hours to get someone out to the house to take a look.  My husband called Joe, the owner of Cool/Hot Guys, he was at our house within 10 minutes (he had just finished a job down the road...lucky us!).  Joe was professional, friendly and HONEST (best part) and reasonable prices, took a look at the AC unit and was able to diagnose it right away and saved us from having to spend a night at the hotel.

We recommend Cool/Hot Guys 150%, they are the best!  Thanks Joe!!!

I am very happy with Cool Touch and their service. I've used them twice and both times the service technicians did a great job and were informative . Susan, in the Office, was efficient, friendly and knowledgable. I will continue to use them in the future and recommend them highly.

Mark did an excellent job replacing our 40 gallon  water heater. He came on time and completed the job in no time. Mark is very pleasant and I highly recommend his company

Needed help with our central air. Derek responded to my Yelp request right away. He got here quickly even before his ETA and was able to assess the situation and help resolve it the same day. He also provided more solutions and ways to improve air later on as needed. He was kind and understanding of my concerns. Would definitely recommend!

I decided to contact Cooler Tymes AC after reading all the amazing reviews. After doing some research and calling some of the top companies, Mike, the owner was the only one who called me back on a Sunday, and came to our house as promised ! Upon arrival, he was professional and knew immediately what was wrong with my unit. He explained everything throughly and gave me a few options but it ultimately came down to making a decision on replacing my very old units. I felt confident I made the right decision and not once felt pressured even after I told Mike I would think about it. My wife and I discussed the options and after a few days we went for it. As soon as we decided Mike promised to show up at a certain hour and just like his first visit he was punctual and showed up with his awesome crew. They finished in a few hours, cleaned, and meticulously installed everything. Thank you Mike, Carlos, Miguel and Rudy. We finally found a trustworthy ac company.

The service technicians were quick to respond. They were professional and cost was very reasonable.  I was very pleased with their service, so I had them service my daughters A/C.  They found an issue caused by a previous company that was causing the A/C not to run efficiently.  It was corrected. I will definitely be using their services in the future.

So my air ducts was in need of cleaning as I could see the dirt building around them.  I called them because they are local and luckily for me they had a cancellation and we're able to come the next day.  Chris came on time, explained what he was going to do, took photos and video as well.  He was very friendly and cleaned up after himself.  He also cleaned out my dryer vent, which after five years definitely needed it.  I will definitely use them again before the weather gets cold to service my units for the heat and again before next summer for the AC.

The owner of this company was not able to make the first appointment that was  scheduled weeks in advance.  He rescheduled with us for 2 days later and when he did not show up he didn't even remember he made the appointment.  We are going with a different more reliable company!

The technician never showed up. The picture in this review clearly shows an email with an appointment at 8 AM. At 1050 AM, I got a call from this company dating that their technician was running late but he works be arriving in about 30 minutes. He still never showed up. I posted a bad review here and the owner replied adding that his morning appointments go from 9AM until noon and I canceled on him. Not true. A woman from the office even called me to apologize. Why would they apologize if they did nothing wrong? Normally I would let this go but I won't be portrayed as a liar. The guy was a no show.

Tom was courteous, quick, and informative in a semi-emergency. Couldn't be happier with the service. I will use them from now on for any HVAC needs.

Our A/C was acting up during the hottest time of the year. Called up Pineapple around 4pm on Wednesday, and had JP at the house within hours. A check of the system revealed a faulty valve in the air handler. Part was ordered ans installed Thursday evening.
Quick, courteous, and honest service. Happy to recommend to friends and family.

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

I was very impressed as Gerald and his team.  I had him come out and look over my air ducts due to one of my rooms not being cooled properly.  Not only did he reattached a disconnected duct but he also disconnected an attic fan that the previous owner had left attached so as not to cause any future electrical fires.  Very, very helpful, on time, fair price and friendly group.  They also cleaned up after themselves which was nice.  I highly recommend him and his company!

Our wall unit gas heater wasn't working.  Ray responded quickly, scheduled an inspection, showed up on time, repaired the heater, and charged a reasonable price.

I highly suggest giving Kyle Wilson a call when you have any problem with your AC unit. I had a compressor blow out on me, and Kyle was the only person I called who was able to get there within a few hours to quickly diagnose the problem and give me some very affordable options on how to fix it. It turns out I needed a new unit, and his quote was well below (~$1500) all of the others I received for a brand new American Standard/Trane unit. Kyle and his associate were able to change out the unit in an hour and a half and he was more than professional throughout the entire process. Go with Kyle if you want to deal with an honest company who won't gouge you when you are in a bind with no AC.

I contacted Sorensen Heating and Air Conditioning to come out and service my AC unit before summer hit.  After several snags with scheduling and finally getting them out I was impressed with their service and knowledge.  They were very professional, took the time to explain what they were going to do.  Afterwards I was shown what they did and any recommendations.  I appreciated the no up-selling service and attitude.  I will use them again in the future, be patient as communication is a bit spotty.

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