Best Heating & Air Conditioning/HVAC in Phoenix, AZ

I am extremely impressed with this company. We had our AC unit go out and within 30 minutes of calling Joseph was at our house and fixed our unit. He was knowledgeable, friendly and helpful and there was no call fee, no emergency fee and no up-charging.

I highly recommend this company and Joseph!!

I was looking for a local A/C contractor to service my a/c just to make sure it was ready to handle the summer heat. Luis came out from Cool Touch and was amazing. Luis was very thorough but also went out of his way to explain what he was doing and why. He also showed me how to program my thermostat properly in order to set it at certain temps while I'm not home and for it to start cooling the house down before I get home. Luis was very nice and didn't try to sell me on things that I didn't need. He recommended the maintenance program and explained what it was and why it could benefit me and how it could save me $$ in the event I needed a part for a repair. I will definitely be taking him up on that program. I was very pleased with the professionalism of Cool Touch and Luis and will be using them as my go-to local HVAC contractor.

Mark did an amazing job on the installation of my garbage disposal.  Also reasonably priced.  Will definitely call him for my Plumbing needs.  Recommended.

Derek was on it! My A/C went out in the middle of night,  and he was the 1st one to respond and able to get here the fastest! Total life saver! Definitely recommend this company if you need any service!

We really loved working with Mike on our recent service. He is very knowledgeable, friendly and we appreciate the time he took with us to explain our system and upgrade options. His prices seem to be very reasonable and very competitive.

The service technicians were quick to respond. They were professional and cost was very reasonable.  I was very pleased with their service, so I had them service my daughters A/C.  They found an issue caused by a previous company that was causing the A/C not to run efficiently.  It was corrected. I will definitely be using their services in the future.

The owner / technician rushed the job and let me without a dryer for a week as the dryer vent wasn't properly treated.  He finished with a tape job and broke our fixture next to the dryer.  The quote for proper repairs never came.  Use the next guy.

My A/C stopped working, of course, on a Sunday morning.  I called Alternative Air and they picked up the phone within a few rings (I had expected to have to leave a message and wait for someone to get back to me). They dispatched a technician (Ray) within a couple hours and diagnosed the problem quickly. The parts were not on the truck at the time, so he came and fixed the A/C on Monday morning without an additional service charge.

I was extremely impressed many aspects of the service: promptness, courtesy, friendly communications, ease of scheduling, reasonable rates & no extra charge for weekend service.

I will definitely call Alternative Air for any future issues with my HVAC.

I found Ken on home advisor. He called me back right away and he scheduled an appointment and arrived on time.  He did a great job being patient and explaining what he was doing on my unit. He cleaned the attic Evaporation coil. LOOKS LIKE NEW. I will definitely call Ken again for service. ***** 5 stars!! Thank you!!

Amazing service! They do our AC maintenance and always take care of us.  I don't know anything about AC and how all of that stuff works but everytime I have a question or concern, I know I can always reach out to them and I get an answer or have them come out and check my unit! They are super friendly and very professional!

Hands down best service! Extremely knowledgable and professional. Honest and fair With pricing. Owner is amazing! Will never use another company.

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

Very polite on the phone and in person.  Got my swamp cooler working.  Prompt, professional.  Highly recommend.

Our wall unit gas heater wasn't working.  Ray responded quickly, scheduled an inspection, showed up on time, repaired the heater, and charged a reasonable price.

Kyle was prompt, professional, up front and honest about what needed to be fixed. Thank you!!

On a Tuesday afternoon our air conditioner wasn't working properly. My wife noticed when it was only blowing hot air when she called me at work. I got off as soon as I can to try to fix it myself, but nothing worked. I don't know anything about air conditioners, but being a sort of handy man I thought there was something I could do. There wasn't...

In the middle of summer I couldn't let our family go much longer to bare this heat inside our home. It got up to the low 90's when I arrived. I quickly searched on Yelp & thought I'd give these guys a call. I'm glad I did. They were able to come out within 20 minutes of my first call, they had the parts available & fixed it in no time.

In summary I will definitely be giving these guys a call for future maintenance/repairs. Don't hesitate & give these guys a call!

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