Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Great pricing. Great units. Install was flawless and we are extremely satisfied with the price and service!  We have been recommending them to everyone we know.

We held out and did our entire system during the off months.  It was perfect!

We have used Cool Touch since 2001 when we moved to AZ.  Then had a home warranty company and were forced to use other companies a few times.  This time our air conditioner totally stopped working and of course it was 108 out!  We called Cool Touch (heck with the home warranty company, no techs available for days) and they were out here the next day,  unit wasn't available until 3 days later, so were going to do a temporary fix for us, for no added charge, to get us through.  Temporary fix was not working, so changed things around on their schedule and got a new unit installed for us the very next day.  Tech's were VERY good, personable, and knew what they were doing.  We can't say enough good things about Cool Touch!

Mark did an excellent job replacing our 40 gallon  water heater. He came on time and completed the job in no time. Mark is very pleasant and I highly recommend his company

Needed help with our central air. Derek responded to my Yelp request right away. He got here quickly even before his ETA and was able to assess the situation and help resolve it the same day. He also provided more solutions and ways to improve air later on as needed. He was kind and understanding of my concerns. Would definitely recommend!

Mike stands behind the products he sells and installs.  My 6 yr old Frigidaire high efficiency unit was not cooling at all after a monsoon rolled in over July 4 weekend.  While it took a couple days to get on his busy schedule, he got it reset and it is working fine presently.  I was impressed that he had the manufacturer on the line to talk through the problem, since it isn't a brand that he installs anymore.  Knowledgable and personable.

Highly recommended! The owner Raul is extremely knowledgeable and honest. He showed up as scheduled and ready to get the job done. I hired him after I hired another AC person who was trying to rip me off or did not know much about AC.

My house is now cooling and staying cold. And he was affordable!

James was very responsive from the beginning and was able to schedule a duct cleaning service fairly quickly after my house was painted fairly. Did a bunch of quote requests from Yelp and James' quote was the most reasonable.

The actual job was done on time and perfectly. Dustin and Chris the two technicians took care to not leave my house dusty after the cleaning and also took care to not damage or scratch my freshly painted walls and ceiling.

Remote diagnostics that were attached to my AC units showed me all the functions were within parameters and there was never an attempt to upsell anything.

We even get pictures of all the vents in all their gory details post job.

I called to schedule a basic check up for my a/c as we recently purchased our property and weren't sure the last time it was serviced.  The prices were fair, and they were able to come out literally one hour after i called and showed up right on time. The guys were very nice and professional and everything went really well. I'll definitely be calling them again if anything goes wrong with my units.

Hottest week of the summer and this is when my upstairs A/C unit goes out. I tried calling a couple of other companies and they were not able to come till tomorrow. I remembered getting a flyer in my valpak with some A/C companies and decided to try calling Baker. He answered and said he could be their in a couple of hours.

He showed up as promised and went straight to work. Figured out the problem, had the part and completed the work in under an hour. My A/C is back up,  working and I think the upstairs will be a good temp for us to all sleep good tonight.

Thanks Ken.

Tom & Steve just came by to do a follow-up check to the brand new unit they installed a few weeks ago. I must say I am so impressed with both of them and Mountainside Air! Considering I called for a free quote due to a Facebook pop-up ad - I am so pleased with my experience! Knowledgeable, professional and I trust their diagnosis assessments and work.  Thank you Mountainside Air for helping me when my AC unit completely went out in 100+ degree heat. You were able to come out to assess the situation quickly, recommend, quote and ultimately install a brand new unit.  After gathering multiple quotes I appreciate your ability to price match to get me the most value for my money. I would highly recommend Tom & Steve for your HVAC needs! I love they are local and veteran owned - great guys to work with - thank you again!

Called them back to do maintenance on the second AC of the house - just as amazing service!
10/10 will recommend!

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

Very polite on the phone and in person.  Got my swamp cooler working.  Prompt, professional.  Highly recommend.

I was looking for a contractor to install a complete heating and a/c unit. Calling most of the directory listed companies, I could not get anyone to come out to bid. Then I ran across this new business R&R, what a find! Ray came out as scheduled and on time. He is very knowledgeable and patiently went over the details of his design. I had total confidence in his plan. We scheduled the install and Ray not once disappointed us. He made every appointment and not one late show up. Our system performs perfect! I highly recommend this business.

Thank God for Kyle! Our a/c stopped working last night and he was able to come right away. He fixed the problem (even showing us what went wrong) and fully explained everything. Really great guy - will definitely give him a call when the need arises again. Highly recommend him! Thanks so much, Kyle!

After much research - both on Yelp and other website searches - I narrowed down my pick to a few companies.  After talking to each of the companies on the phone, I was most impressed with Sorensen.  The lady was helpful, thorough, and knowledgeable - the only one with all three qualities.  Honestly, the other ones had no redeemable qualities whatsoever and they all sounded annoyed to even explain what's included in their maintenance package.  Really?

I basically wanted them to come for an annual maintenance check before the summer heat really kicked in.  We had a rough start.  I was cancelled on then rescheduled; I didn't pick up the phone and respond in time on the rescheduled date to let them know it was OK to come so I was cancelled on again and had to wait another week before they could come back out.  I really just wanted to go with someone else at this point but decided against it - good thing.  TIP: RESPOND to their phone call!!  If not, they just go to the next appointment.  

So third times a charm.  Now, I don't like dealing with A/C people.  We've had issues in the past with other companies and I always feel like they are selling me something I don't need but when you don't know anything about how stuff like this works, what are you going to do?  You know when your A/C works and you definitely know when it doesn't.  That's the extent of my knowledge.

Needless to say, when Brian started telling me everything wrong with our units, I could feel my blood pressure rising and our wallets shrinking.  BUT ... I will say this, he's the only person who has come to our house and explained stuff that was wrong with our units by giving us a straight answer.  How do I know they were straight answers?  Well, I guess I don't.  I may not know much about how A/C units run but I usually do pretty good when I go with my gut and my gut felt like I could trust these folks.  I've always been given the run around about why the heck our units leaked Freon and always thought something was wrong that we had to keep getting it topped off every year.  Brian on the other hand told me exactly what he would do to fix the Freon leak - something that should never happen to your units by the way, which I knew, but no one has ever properly fixed, even when I asked about it.

Even though this visit instead of costing us a few hundred turned out to be a few thousand, we were given an honest answer on our repairs, I felt.  Our living room never feels like it's cooling down during the height of the summer heat.  Even though we're not at peak heat season yet, I really do feel like the units are all running more smoothly.  I guess only time will tell if the repairs really helped but I'm optimistic that it did!  So we had to forgo our Hawaii vacation and opt for something closer to home this year but if our units continue to run as smoothly as it has for the past few weeks, it was certainly worth it!

I will definitely use these folks in the future.

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