Best Heating & Air Conditioning/HVAC in Phoenix, AZ

I got 5 or 6 quotes. Joe's was the best price and it turned out to be the best service and install too. After we settled on him he completed a complicated condo install with a crane in just a couple days. He was super easy to get ahold of, honest, and easy to work with. The installers were also very friendly and efficient. I was super impressed!

Helped us out when we were in a bind.

I checked yelp, and this company seemed the best, so I called. Our AC went out on a Friday afternoon, and the warranty company wouldn't send someone out til Saturday! GRRR. When I looked that company up on yelp, they weren't even on here! That's when I started looking to see who actually knew what they were doing and ethical, and found Cool Touch.

I called on a Saturday, and the gal explained the AC units they use/ recommend, due to the warranties the different companies have on their units and based on how often they break. I ended up getting a payout from the warranty company and using Cool Touch to get a new AC for our house.  They couldn't come until Monday to evaluate, and Tuesday to install. Meantime, we had to buy a window unit (I saw some other company, or maybe it was this one? offered another customer a window unit on loan--we didn't get that offer). our window unit sufficed until it was time to get the new one, so hopefully we won't have any issues for a while now!

Anyway, they got right out on Monday, just like they said. The other good thing? they have financing options through a credit union, so they were able to get me a loan so I didn't have to come up with thousands of $$ that I didn't have on the spot or go w/o ac forever and buy a bunch of window units for all over the house for much less.  *whew, what a relief*

They asked some ppl to reschedule for Tuesday so they could install our unit, since it was an emergency, so a big thank you to Cool Touch and their awesome understanding customers who were just upgrading to a bigger unit.  Luis came and explained everything about pricing both on the phone and then w/ his chart in person, and let me pick based on what I wanted to spend. He also said to go to Cool Touch's website, where I found the financing info. I applied online and within an hour, they had an answer for me.

FYI, in case you're getting an AC installed and yours, too, has been out for days: it takes longer than a little while to get the house back to (whatever your normal temp was). They had ours installed in just over 3 hours (we have the unit on the side of the house and air handler inside, no attic or roof access needed here). The house was in the 90's, and you could feel it getting cooler, but it still took until maybe from 1145am when they finished, until about 10 or 1030 pm to get the house back to 78 degrees (we had it off for 3h due to the SRP 3h pricing plan 3-6). We have a 1-story house. I called them about 8pm and left a msg why wasn't my house back to 78 yet? should it take this long? I didn't get the msg that the guy called me back, but then Luis called me the next morning (on July 4th, no less) to check on me and see if the house was cooled down yet. I told him it was, but why did it take so long? He said that because mine was off for days, the attic and all the walls were absorbing all the heat of the sun, and it took longer to cool all that back down again.

They still need to come and check the blower fan, as it's not as high as they said it would be,and therefore my rooms are still, some warmer/some colder, but I'll wait for the emergencies from our summer heat to be over to get on their schedule for that.

Thanks, Cool Touch! You rock!

Mark did an amazing job on the installation of my garbage disposal.  Also reasonably priced.  Will definitely call him for my Plumbing needs.  Recommended.

Needed help with our central air. Derek responded to my Yelp request right away. He got here quickly even before his ETA and was able to assess the situation and help resolve it the same day. He also provided more solutions and ways to improve air later on as needed. He was kind and understanding of my concerns. Would definitely recommend!

A/C breakdown just as heat wave starting. Mike and crew were able to replace A/C System same day. Had custom ducting done on Saturday morning by professional subcontractor and removed old unit and cleaned all debris in about 8 hours. Amazing time for completion of work in 100+ temperature.

Great service at reasonable prices. Arthur showed up to my house early the day after Christmas and resolved the issue quickly. He cleaned my HVAC system and tested it to make sure it was working at peak performance. I would strongly recommend RMIII AC and Heating. A+

I just bought a home and I wanted duct/vent cleaning to be done on the entire home before I officially move in.

James came right away to do it. He was friendly, made sure to check in with me before any work needing to be done, and provided me with photos/videos with work he's done.

They were fast and affordable. I'll be sure to use them again in the future.

Thanks James!

yes,  yes,  yes. true example of great and fast customer service,  I had contacted another local AC company from yelp last week but they never showed up,  today was my first available day off,  so I've been miserable for a week now, I woke up found this company and based on reviews gave it a try, I called them at 8:22am, they tech Jamie showed up at 10:30 on the dot as promised, checked my attic,  told me the problem and cost to fix and now I'm sitting on my couch with that beautiful cold air blowing at 11:30, a week of suffering resolved in a hour, my only complaint is that I didn't call them last week. .i will def use them again if necessary and recommend them,  being a homeowner in Maricopa I'm happy to give a local company my business. . nice job

Had an appointment scheduled, talked on the phone, received email confirming appointment for 10-11am.
Then no show, no call- wow!
Disappointing that you would waste a possible client day and lack professionalism .

Tom has maintained my unit for awhile now but when summer switched to winter, I noticed that my heat was out. Having an older unit, I expected that it would be a lot of money to replace but it was a simple fix and just a low service charge.
I refer him to all my clients.

Pineapple Air came out to do a yearly maintenance on my old a/c unit and with the age and problems it had i decided to go with a new unit. JP had everything handled and installed the next day. Crew was friendly and professional and explained everything to me.

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

You know how when you find good people, it's evident? Good people have a certain way they talk, a certain way they walk, a certain way they help you through things.

Gerald and his team, (which I think consists mostly of his family) are just plain good people.

We had the unfortunate circumstance to have both of our A/C units experience issues in the summer of 2020 (of course, need I say more?). By the time we started talking with Gerald, I had already been on an a/c contractor parade. I buy nothing that will cost 10k+ without shopping around, so we're talking Excel spreadsheet comparison with all the different quotes, ideas, suggestions, etc... (Side note: if you'd like my spreadsheet, shoot me a message and I'll happily send it over).

I can say Gerald wasn't the least expensive option on the list, but was definitely one of the better prices, and his company offered a labor warranty that was 2.5x longer than the next closest installer. Bang for the buck-- this was a no-brainer.

On install day his team showed up and they're delightful. I can't imagine working in 100+ degree heat in an attic all day, so I honestly couldn't be more thankful. They're polite, informative and again, just plain good people.

I watched our old stuff hit the road and the new stuff come in, and wow. Totally awesome.

Yelp tells me this review is pretty epic (their words), but really it's these guys who are pretty epic. Save yourself the contractor parade. What you get here is an amazing value at a great price. Couldn't be more pleased!

Our wall unit gas heater wasn't working.  Ray responded quickly, scheduled an inspection, showed up on time, repaired the heater, and charged a reasonable price.

On a Friday evening, our air wasn't cooling, called the company that had installed our unit, 5 yrs ago and was  told he was booked through the following Tues, Wed or Thur would be the soonest he could come.  Called Kyle and he exceeded our expectations was here in less than an hour, found our problem and took care of it. Found him to be very honest and fair.  Have given his number to others and will definitely call Kyle for any additional or future air conditioning problems.

Our AC wasn't working...Sorensen had a technician there next day.... The compressor was done...They gave me a few options including just doing the compressor, exchanging the AC parts only, or a whole new system.  From the first time I called to having working AC was just three days.  I contacted a few other companies in the area and the price I ended up paying was the lowest of all of them.  Professional guys! Fast work.

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