Best Heating & Air Conditioning/HVAC in Phoenix, AZ

It's really hard to imagine a better experience than the one I had tonight. My AC was blowing warm air. I called Hot/Cool Guys at 6:30, hoping to have someone come by tomorrow. Joe called me back less than 5 minutes later. I explained what was going on and he said that he lived nearby and would stop by on his way home. I told him that tomorrow would be fine, but he insisted.

He showed up about 20 minutes later, went up to the roof, and checked things out. He spent about 15 minutes on the roof, reset something, and it came back on. We spent a few minutes talking about what might have gone wrong, even though he wasn't able to identify anything specific. He told me that if it happened again, just to give him a call and he'd swing by. When I tried to pay him, he said that there was no charge for a call and, since he really fix anything specific, there was no charge. When does THAT ever happen??

It was so great to find an honest guy for something as important as my AC system. I am very grateful to have found this company and will be both using AND recommending them in the future!

I'm from California and was staying at the home of some relatives while they were out of town.  Early in the morning I observed what looked like smoke coming from the air conditioning condenser.  I immediately turned off the heater and jumped on yelp for help.  Cool Touch had a great rating and was close by so I called and spoke to a very friendly gal named Susan.  She explained that they could be out later the same day and she would call me to keep me posted.  They arrived right on time and much to my chagrin it was a false alarm.  What I thought was smoke was actually steam.  When I tried to pay him for coming out he didn't even charge me for the service call.  With this kind of honesty and integrity it is easy to see how Cool Touch earns such high ratings.

Mark did an excellent job replacing our 40 gallon  water heater. He came on time and completed the job in no time. Mark is very pleasant and I highly recommend his company

Derek was on it! My A/C went out in the middle of night,  and he was the 1st one to respond and able to get here the fastest! Total life saver! Definitely recommend this company if you need any service!

Cooler Tymes was a pleasure to work with and Mike the owner is a class act. It was hard for me to believe they had a perfect rating but now I understand why. Mike was friendly, professional, efficient, and over delivered on what I was expecting. Used him to fix a busted A/C unit at my house and he not only fixed the problem but was able to explain to me what went wrong because he was so fast he charged me less than what he quoted because it took such a short time. Honesty and service like that is hard to find today.

I will use Mike for every Heating and A/C problem I have and highly recommend to others. I also rarely leave Yelp reviews through sheer laziness but such good service deserves to be rewarded.

The service technicians were quick to respond. They were professional and cost was very reasonable.  I was very pleased with their service, so I had them service my daughters A/C.  They found an issue caused by a previous company that was causing the A/C not to run efficiently.  It was corrected. I will definitely be using their services in the future.

Justin arrived on time, at the very beginning of the estimated time window. He knew exactly what the issue was and how to fix it. He was courteous and professional and fixed everything on the first visit. He also knew the correct trip fee as per our home warranty. I would definitely use them again should the need arise.

Awesome company! My tech was early which is super awesome when you are sweating. Demitiri was very personable and efficient. He explained what was wrong and promptly fixed it. I feel like we also got a fair price! Thanks Dimitri

We signed up for the maintenance plan that Baker heating & Cooling offers, due to the very good work and personal attention we experienced on our first service call.
I wondered if it would always be as easy to get great service like it was the first time.
Well, the quality of service is quite consistent. Even the scheduling is effortless.
Just called to see about scheduling appointment, and within five minutes I got a call back. Ken makes us feel like we are his only customers, he easily and quickly had a schedule for us and we look forward to having him out to work his magic. I normally do not get such a personal level of service from HVAC companies. Ken's promptness, quality of work, and his availability are worthy of an extra good update to my review here. Thanks Ken!

Tom was courteous, quick, and informative in a semi-emergency. Couldn't be happier with the service. I will use them from now on for any HVAC needs.

Unbelievable service!  Came home Saturday night from a weekend in the mountains to find our A/C at home was out, 93 degrees in the house. Called 4 companies, major TV advertisers, no one was available within 24 hours. Called Pineapple Air because their Google ratings were 5 out of 5 with a dramatic number of reviews (43, if I recall correctly.). They were out in an hour!  They gave me a choice, repair tonight (10:30 pm!!!) for $X, or replace tomorrow (Sunday???). Our unit was over 15 years old, so, we decided to replace it next day. Sure enough, late afternoon on a Sunday we had a seriously superior new heating and air conditioning system installed, up and running!! Mind boggling!  It just doesn't get any better!

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

Unknown to us was the condition of our AC unit. We recently moved in and the unit passed inspection because it was working and giving out excellent air temps. The unit did not fit the roof support so it vibrated and scraped the new shingles which leaked into our attic and onto the living room ceiling, creating stains. This was after the roofer came and shared this info with us. We needed help and AirZona HVAC came to the rescue. We now have a new Trane heat pump. A new roof frame fits the unit. Gerald's team installed our new heat pump. There was a delay when they unwrapped the unit to find dents from the factory forklift. They would not accept the damaged unit for which I thank them. Who knows what damage lies under the frame? We have a wonderful unit and a WiFi controlled thermostat. Clean up was great. The crane operator went above and beyond in insuring the unit was safely on the roof. We thank AirZona for their wonderful service and products.

Great Company!  Came out quickly and was very fair Pricing and great communication.   Did a tune up on our unit!

Kyle installed new unit for us and just in time before the Phoenix heat. Provided us with great service.

Excellent service! I Would definitely recommend them. Brian was knowledgeable and good at explaining what he was doing and why he was doing it. He was also able to answer any questions I had.

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