Best Heating & Air Conditioning/HVAC in Phoenix, AZ

My air conditioning went out Friday night of Memorial Day 3 day weekend. Was referred to Cool hot guys by my brother. When I called they assured me they would come out sometime Saturday, late afternoon. Being a 3 day weekend I was thrilled at the quick appointment. Julio ended up coming at 1:00 a.m., which I didn't mind as I wanted unit fixed. It was a no contact service call. He called me from the roof with the diagnosis and cost and promptly fixed it. He was quickly on his way and my air was fixed.  The owner called a couple days later to get my payment. I recommend this company for quality performance and professionalism.  Everyone I dealt with was informative and kind. Price was great too.

Another large AC repair company had told me my heat exchange was bad and I would need to replace my entire unit.  I asked Cool Touch to come give me a second opinion - Brannen diagnosed the real issue and easily made a quick repair saving me thousands of dollars!  Cool Touch AC rocks!

We found mold under some crumbling paint while prepping to paint a bedroom. Wanted to have someone come out and fix as we know how dangerous mold can be. Kyle came out, was extremely informative and alleviated our worries in terms of what needed to be done. Did not try to oversell or do unnecessary work. I would definitely use this company in the future and recommend to others.

Great service provided; punctuality, affordability, and professionalism!

Don't hesitate to call for your next AC services!!

After OneGuard home warranty let us down, I called Mike and being out some he managed to squeeze us in the schedule. Thanks again Mike. BTW we cancelled the Home Warranty

Highly recommended! The owner Raul is extremely knowledgeable and honest. He showed up as scheduled and ready to get the job done. I hired him after I hired another AC person who was trying to rip me off or did not know much about AC.

My house is now cooling and staying cold. And he was affordable!

James was very responsive from the beginning and was able to schedule a duct cleaning service fairly quickly after my house was painted fairly. Did a bunch of quote requests from Yelp and James' quote was the most reasonable.

The actual job was done on time and perfectly. Dustin and Chris the two technicians took care to not leave my house dusty after the cleaning and also took care to not damage or scratch my freshly painted walls and ceiling.

Remote diagnostics that were attached to my AC units showed me all the functions were within parameters and there was never an attempt to upsell anything.

We even get pictures of all the vents in all their gory details post job.

I have been a customer since 2018 for fall and summer checks and great support.  However I had prepaid our spring/summer check for this year and scheduled our check for the first part of June. They called and said they were sick and they would call and reschedule. No call so I called and no way to leave a msg, mailbox full.  Was trying to stay supportive of the time and wait but I will move on to another company and learned my lesson of prepaying a service.

Can't thank you enough for checking on my a/c today and assuring everything was alright.  It's nice to know there are companies that stand behind their products!

Tom was great, called him at 3:45 on a Friday and he helped me find the best solution.  I didn't hire them, but would be at the top of my list.  He was intent on getting me the best solution not just selling product.  

I was looking for a mini-split but sounds like moving ducts on my existing central air is the best choice.  

Thanks Tom for pointing me in the right direction, even if that isn't a sale for your firm.   I appreciate great customer service and honesty.

Pineapple air came to the rescue when our air conditioning went out on a Friday night! We opted to replace our units since they were 26 years old. Pineapple air was very honest and clear about our options, and gave us all of the information to make an informed decision.
Their work was of the highest quality, and their customer service was superb! They have answered numerous questions for me within minutes of my text or call, and I feel at ease knowing they will support us if any issues arise in the future!
10/10, would recommend!

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

Excellent company  to work with. Good price with crew on time. Masks worn. Great job and was done with installation in 4 hours. Would  use again .

Our wall unit gas heater wasn't working.  Ray responded quickly, scheduled an inspection, showed up on time, repaired the heater, and charged a reasonable price.

Kyle is dependable, super efficient, and stands behind his work.  He installed a mini-split from start to finish in 4 hours all by himself, for far less than competitors.  AND he loves this country, and is a veteran.

I don't know if we're cursed but for our second time, our A/C stopped working on a Sunday in June.  In a panic, I searched through trusty Yelp and found this treasure of a company.  My call was answered promptly on a Sunday morning and our tech Ryan was out at our house the same afternoon.  Unfortunately, he did not have the part on hand and would not be able to retrieve it until the next day (Monday) when the supplier would be open for business again.  Story of my life with all the repairs over the past couple of years lol.  As my house was getting increasingly hot, I hurriedly made a plan with my mom to stay overnight at her house.

Hubby had a portable A/C unit set up in our office area to make it tolerable while we waited for Ryan to come back out on Monday.  In desperation, I called twice during Monday morning for updates and I think Brian answered each time.  I think he could sense my desperation and was incredibly patient and kind.  The hardest part for us was waiting in the sweltering, uncomfortable warmth for 6+ hours for Ryan.  When he finally called to let me know he was on his way over, I was literally jumping for joy.  Once he did arrive, he started working right away and was done in about 30 minutes.  Our house was pretty much back to normal by the time we were ready for bed in the evening.

I cannot thank Ryan and Sorensen enough for their efforts in getting my family and I taken care of as quickly as possible during this time of year with the ungodly heat.  Ryan spoke to us at great length on Sunday and Monday about A/C stuff and other things.  He is genuinely one of the nicest people I've had the pleasure of meeting.  Between him and Brian, they have earned a customer for life.

They are bona fide heroes in my book and I absolutely recommend them all day, every day.

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