Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Joseph was sourced by my landlord to troubleshoot/service our AC unit that went out in the middle of July in Phoenix. Joseph made sure to come as soon as he could on the same day. He was completely competent, energetic and efficient. He figured out it was the fan blade motor that had given out and he got it repaired fast. He also gave us several tips to improve our AC air circulation, reduce the strain on the motor and to help it cool down faster. All-in-all, I was completely impressed with Joseph's energy, knowledge and expertise and I will directly go to him for any AC problem in the future.

I just love this company!! They totally revamped our entire A/C system including a new unit and an entirely new duct system in 2013. We had messed around with a home warranty company for two years trying to repair an out of date and dilapidated system. Unfortunately, we were lured away by Goettl Air when a plumbing job went south. Friday, 6/24/16, our A/C quit cooling. I called Goettl where I got the run around and was told they could not send a tech out until 7/1/16. Then it would be $79 for a service call. The A/C is still under warranty and we were supposed to have a club membership with them. I told them to forget it.
I called Cool Touch and was told a technician would be out Monday. I have a respiratory condition and if I had remembered to tell them that they would have had someone out to our house the same day. Troy came out Monday. The problem was a manufacture error with a machine weld on a small copper tube. He fixed the problem quickly and recharged the system. Now blessed cool air is flowing through our house once again. The best part is there was no charge for the repair or the service call. It was totally covered under warranty. We immediately signed up for the maintenance contract and will never leave Cool Touch again!!! Another great job, Cool Touch and Troy!!!

Mark did an excellent job replacing our 40 gallon  water heater. He came on time and completed the job in no time. Mark is very pleasant and I highly recommend his company

They did a great job for me. He was so nice and walked me through everything. He even took video to show me what was happening in my attic.

Mike came out to my house today. My air conditioner was unable to bring the house below 80 degrees and it was working its butt off trying to do so. He called me back within 15 minutes of me leaving a message and scheduled a same day appointment. He was on time to the appointment and swiftly got to work. He took the time to educate me on the problem at hand and even gave advice on how to optimize the performance of the system. My unit was very low on freon. He was able to fill the unit and normalize several measures of pressure and temperature that were way outside of optimal norms. At the end of the day I paid $365 for the service call. I was charged $70 per lb for the freon and $85 for the service call. Upon investigation in price comparison on the internet this seemed an average price. It was definitely no deal, but it wasn't a rip off either. Overall, I would call Mike and Cooler Tymes again as the service was professional and friendly.

Great service at reasonable prices. Arthur showed up to my house early the day after Christmas and resolved the issue quickly. He cleaned my HVAC system and tested it to make sure it was working at peak performance. I would strongly recommend RMIII AC and Heating. A+

James was awesome. My father, who is on hospice, AC had stopped working. I had another company out that said the part was at least 2 weeks out and the fix would be $1700 and seemed to just want to convince me it would be faster and overall less expensive to buy a new unit. I reached out to various companies through yelp to see if anyone had the part. No one did but James asked if he could call to discuss. James had a can do attitude. With or without the part he was certain he could get the air working. He made some calls and called me back the same day with a solution. He sent Justin out the next day and the AC was fixed. James went above and beyond in helping, finding a solution and getting it fixed quickly. Justin was kind, professional and informative. Hopefully wont need to, but would definitely  use again and recommend!

I have been a customer since 2018 for fall and summer checks and great support.  However I had prepaid our spring/summer check for this year and scheduled our check for the first part of June. They called and said they were sick and they would call and reschedule. No call so I called and no way to leave a msg, mailbox full.  Was trying to stay supportive of the time and wait but I will move on to another company and learned my lesson of prepaying a service.

8/19/16- Update:  AC decided to give me problems tonight.  Called Bakers at 7:30 pm and doorbell rang by 8.   1 run capacitor later, I've got nice cold AC again.  Highly recommend.....again.

Turned my furnace on (gas) and it set off the smoke detectors.  Googled heating/AC service for Surprise and got a list.  Baker was the third call and only company to actually answer the phone.  Asked Ken if he could take a look at it Monday (called Friday afternoon).  Ken said he could look at it same day and called in advance.

He serviced the system and furnace running fine.  Just needed cleaning of the AC coil.  Fast, friendly and professional.  Highly recommend.

Tom was great, called him at 3:45 on a Friday and he helped me find the best solution.  I didn't hire them, but would be at the top of my list.  He was intent on getting me the best solution not just selling product.  

I was looking for a mini-split but sounds like moving ducts on my existing central air is the best choice.  

Thanks Tom for pointing me in the right direction, even if that isn't a sale for your firm.   I appreciate great customer service and honesty.

Just had a new state of the art electronic Air-conditioned by Pineapple Air Heating and Cooling.  Owner John Provido immediately came to our home assessed the issue with our AC and provided us with an excellent estimate on a superb state of the art air-conditioner. John and his staff technicians Chino, Gunner and Christian, what a team! Professional, courteous, perfectionist work. Demolition was quick and clean, they took care to Uninstall the old unit and take it down from our attic with no issues. Then, the installation was amazing. The finish, technical set up and checks and balances of the unit, simply perfection. When the unit was started in minutes the house was immediately cooled to a comfortable 70°. Each room was quickly cooled and the vents were blowing cool refrigerated air. I highly recommend Pineapple Air for all your home refrigeration needs, and owner John Provido's expertise. One day service at an excellent price.

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

How lucky we are to have Gerald and his company in the valley. His team was professional, clean, communicative and has manners. They respect your property. And what a beautiful piece of Trane equipment! Gerald goes above and beyond and is very reasonably priced! Thank you Gerald!!

Great Company!  Came out quickly and was very fair Pricing and great communication.   Did a tune up on our unit!

My guy retired so I had to search for a good one.  I think I found one.  Kyle came out to check my two units.  Explained their status and didn't try to get me to spend more $.  So far so good.  Will keep you updated.

Our AC had died and been repaired by one AC company but never felt like it was working properly, I decided to have another AC company come out and perform a check up. The second AC company gave me a list of problems that need to be fixed so I contacted my home warranty company and thankfully they sent Brian from Sorensen out. He was friendly, HONEST, and very knowledgeable. He didn't mind me hovering around him as he worked and he pointed out problems and explained them to me as he found them. The home warranty company decided to replace our AC and I was thankful that they used Sorensen once again to install the new unit.

BY FAR THE BEST AC COMPANY I HAVE EVER DEALT WITH!

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