Best Heating & Air Conditioning/HVAC in Phoenix, AZ

This is the guy you want to talk to before you hire someone else.  The electronic ignition went out in our Jenn-Air gas cook-top.  Before we even scheduled an appointment, he asked us to pull out the drawers to find the electrical plug in and make certain it was plugged in.  We did that, and is was unplugged.  Robert saved us a service call.  If anything else goes wrong with our Jenn-Air applicances, we will be calling him first.  All his reviews have been spot on.

This is one great contractor to have inspect, service or replace your system. The technicians were Honest, Truthful, and true to their word. I would call or hire nobody else in the Payson area. PLEASE Give them a chance to earn your trust in great local Ac/Heating Contractor, I recommend them 110%.
Dino

Great service from Nick and his company, I literally texted him nextdoor this morning, he responded very fast, and was at my house in 2 hours to fix our AC unit, now it starts and operates much better, much quieter. Thank you very much, wish you and your company all the best...Vince (U.S. Navy (retired))

Joe and his Son came out today to check on our A/C system today which appeared to be slower then normal. We were very impressed with their service and knowledge. We moved into our 20 year old house 10 months ago and had the system serviced at that time by a different company . At that time we indicated that the airflow in our Master B/R was insufficient.  The guy told us to change the registers which we did with little difference. Today Joe offered several reasons for this issue and checked on the ducting. He said excess ducting appeared to be the issue. He was also able to check the system and indicate the reason the a/c appeared hesitant to kick in this afternoon. He made several suggestions to improve its efficiency, keeping doors open and opening all of the vents etc. We realize that eventually the 20 year old system would need to be replaced but he didn't try to sell us anything immediately. We appreciated his thoroughness ( including climbing into that hot attic) and honesty. His price for the service call was reasonable too.

James came by in the middle of summer- at 330 pm ( heat of the day) and got up on our roof and did an amazing job cleaning the coils - inside and out, checked my system and said said everything was working perfectly. Thank you for your hard work! he was recommended through a friend- so I am recommending his service to everyone!! Thank you again so much!

Wow was very impressed with 480 Mechanical, they were out here at my house and put in 2 Ecobee smart Thermostats.  Artie gave me a quote and said they would be out Monday to install.  They stood by their quote no surprises Dominic was awesome was very respectful of my home /my family.  
Would I use them again yes I would, would I recommend them again Yes.

They installed new AC unit for me.
It is a small business owned by Taps, who does everything from repairs, to quotes to installation himself (assisted by one assistant). So you just deal with same person throughout the process.
It was much easier to work with him as a result, compared to one of the highly rated small business for AC installation in yelp. The other large company charged me $75 just to come over and tell me that they would need to do a much more expensive testing to find source of leaks!

Tap's quote for new system also significantly lower than the other business. They did quality work, and also came by to do a free inspection of the heater before it was needed for the winter.

TL;DR version: this is an honest company that represents both their profession and people with honor.

If you live in Phoenix your worse nightmare is your A/C going out. You pray to whatever being you worship that it's a cheap repair because who puts $8,000 away for a new A/C unit?

Mine conked out on a hotter fall day and trying to get same day service was challenging. I called A&M but couldn't coordinate correctly and with my back to the wall, I went with a company that could get my house cool and keep me and four legged creatures alive.

That being said, Amy at A&M was beyond helpful in giving me good information so I made an informed decision. There wasn't a sale in it for the company, but she represented both humanity and her profession with honor. She helped me understand that I was getting a fair price and unit from her competitor and put my needs in front of making a dollar!

I wasn't their customer, but they treated me like a human being in need and I would use this company without hesitation. The other company did a great job, too, but I wanted to commend A&M for being helpful when they didn't need to be. Thank you!

Another company 'fixed' our 7-year-old air conditioning unit that wasn't cooling but had to be called back a few weeks later because it failed again.  The diagnosis the 2nd time was a shorted compressor, and the recommend fix was a whole new system.  The quoted price was absurd but after the tech 'spoke with his manager' the price was lowered to ridiculous and they didn't have time on their schedule for 10 days.  A friend recommended we call Rusty's and I'm sure glad we did.  Rusty's came out the next day and had our house cooling in no time - the compressor was fine.  Rusty's is knowledgeable, fair, trustworthy and efficient and I highly recommend this company.

I had an original separate company diagnose what was wrong with my ac it took them 3 visits before they told what was wrong with it and they charged almost triple the cost Overson did. he came over within 24 hours took a look and got me squared away. Will definitely only go to them for all my hvac needs

Wish I could give a better review but the dude never showed up. I don't understand people that set appointments and don't follow through. The awful part is that he had my address and phone number, and who knows what he'll do with it. He didn't call, didn't message, nothing. I finally responded through Yelp and told him I was sorry that he didn't show and that we would be seeking assistance from another business. His response was a vague sorry for the inconvenience. No reason, no explanation, nothing. Do NOT recommend using this business.

Sam did a couple jobs for me at two of my rentals.  It's really straight forward jobs like installing a faucet in a bathroom and reconnecting the kitchen sink connections after a new countertop install, but I was not available.  So I called around.  Sam is efficient and have reasonable pricing.

our air-condition went out several weeks ago and Wickenburg Air was kind enough to complete our request quickly, they are always on top of their game, know exactly what the problem is and how to fix it.

We sought out a company that we thought we could trust and we were not disappointed . The communication was prompt and seemingly honest, all work was done on schedule and they were very responsive to our questions. After installation we were concerned about the amount of cooling in our bedroom and they were great in adding a new direct duct at very reasonable cost to us.  They wore masks and were both personable and very professional. I give them very high ratings and have no qualms in recommending them.

so i provided details and Loe's informs that he has stopped taking calls from the warranty company I have.  Apparently he did not tell the company he quit them because they did assign my job to Loe's. I realize there are issues between warranty companies and vendors probably over what they pay;  but it would have been appropriate for Loe's to tell us they had quit the warranty co because we kept being told by them that Loe's was assigned and would come out.  This resulted in long delays, many phone calls and frustration all of which could have been avoided had Loe's simply responded to one of our many calls and emails to them.

BEWARE!!!!  I wish I could give 0 stars!
I totally agree with J. Chris H.  This company is a scam!!!  I also asked for the 34.95 tune up and not only was called twice to tell me that they were going to be late but finally told after they were an hour late that they were going to have to reschedule the next day???
The technician was at my house for 5 min. and told me that several things were wrong with my unit and that they needed repaired.
I asked the technician for a written receipt and details of the repairs needed and he said he would email them to me that day. I did not receive an email from the company so I spoke to the manager the next day and he stated that they don't give written details of repairs needed or receipts???
I'm contacting Carrier because it states on the ad that they are Carrier certified technicians.  I'm sure Carrier will not appreciate their deceptive practices using their name.  I'm also going to contact BBB!

We had them quote us over the phone and then changed the price once they arrived. Classic bait and switch! We turned them down for servicing. They promised no charge for inspection, but once they learned that we weren't going to hire them, they insisted on a 99 dollar inspection charge.(No invoice was received) We refused to pay and to add insult to injury, they increased the inspection to 124 dollars and sent it directly to a collection company without prior attempts to settle the outrageous bill. Bad business practices! Avoid like the plague! Will report to the BBB.

The heating unit that was installed by Y P &H  4 1/2 years ago started acting weird.  They sent JOSE GOMEZ out to check.  After checking everything on heater and it was good, he checkeD thermostat.  It was bad.  Looking  at warranty  of 5 years still  had time so he called manufacture Honeywell and arranged a replacement for free.  He also drove across town to pick it up anD then came back to install.  None of that was his job,  but h wanTed to make sure we had heat and were satisfied with his service.  Thank you Jose!  I will ask for you by name next time!  M. Carey

Soooo, yeah... Here goes my 2 experiences within a 9-year period in my FH home (haven't moved).

Let me first provide a quick overview of a little history background to paint a better picture - bear with me on this.

Air conditioner died a few years after I bought my Fountain Hills home (2011) in late summer September 2013 suddenly. Ok, that was a pretty shitty day because of circumstances, right? I called Discount Air Care and decided to work with them due to quote, timeframe and being local business.

Mike Jones did a great job as he assessed my unit was truly unrepairable so hauled it away, as well as installed a new AC unit along with other necessary steps. My bill for everything was $4,200.00 back on 9/2013. This also included a 10-year parts warranty as well as 1-year labor warranty. More than fair, I felt back then!!

Fast forward to May 18, 2022. Weather getting toastier and AC decides it doesn't want to deliver frosty air in my home (only warm air!). My BF, dad and myself do our best to troubleshoot but no success. The belt on outside unit was running fine and had sufficient power but wasn't converting cool air properly.

Called/emailed that day and procured a technician to come out following day 5/19. Great! I also let them know I was still under the 10-yr parts warranty and provided dates/invoice.

Packed up cat/boyfriend that night to shack up at his (cool) house and asked dad to meet technician following day since he's also retired in FH. No problem!

No major issues were found; just bad capacitor on the unit condenser. Fixed and was done quickly. Charged $310.00. Asked about being under the parts warranty to help out with bill and was told essentially that it was my fault for not changing air filters more frequently and wouldn't be covered. What?!? Total bullshit, in my opinion.

I guess I'm grateful that it wasn't anything more serious and costly, but it's the sheer principle of refusing to honor a client being under a 'true' warranty (I kept a copy of the entire document). Didn't appreciate outright refusal and being lectured on changing filters at least 1x/month, plus an annual on-site visit from them for a health check. Psshhh - whatever.

Note: if you pay w credit card, they mark up by 3%. I asked how else I could pay bill in avoiding this little charge. Was told I could mail a check or drop a check at the office. Okayyyy, haven't written a check in several years but ok- will write check and deliver in person. I don't trust mail service anymore with stuff like this. Went to try and deliver but address put me at the UPS Store by Safeway?! Apparently, they don't even have an office but receive their mail at UPS so it was delivered finally. Why didn't he mention this on the phone? Haha - very odd and unprofessional.

Time for a new AC vendor in the future...

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