Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Super service.  Robert came out after our home warranty called him.  He was here the next day and within an hour we had ice once again!  They know what they are doing and have great customer service.  Recommend them highly and love that they are local in Maricopa.

This is one great contractor to have inspect, service or replace your system. The technicians were Honest, Truthful, and true to their word. I would call or hire nobody else in the Payson area. PLEASE Give them a chance to earn your trust in great local Ac/Heating Contractor, I recommend them 110%.
Dino

Great service from Nick and his company, I literally texted him nextdoor this morning, he responded very fast, and was at my house in 2 hours to fix our AC unit, now it starts and operates much better, much quieter. Thank you very much, wish you and your company all the best...Vince (U.S. Navy (retired))

Wise Mechanical came through for us again with a quick response and quality service.  This time to replace the motor in our condenser that provides A/C to our room addition.  They are the best!!

James came by in the middle of summer- at 330 pm ( heat of the day) and got up on our roof and did an amazing job cleaning the coils - inside and out, checked my system and said said everything was working perfectly. Thank you for your hard work! he was recommended through a friend- so I am recommending his service to everyone!! Thank you again so much!

We used 480 Mechanical for our office building when the A/C unit went out in the middle of the hot summer. They were incredibly responsive, came out and got it fixed in no time. They are my go-to group for A/C needs.

Comfort One installed a new Ac on our home a couple years ago.  At that time, our one AC finally bit the dust. Comfort One installed a new AC. But while their, they also did basic maintenance on our second unit at no cost. They found a couple of issues that should have been covered under that unit's warranty.... we learned the prior installer screwed up the install and screwed up that warranty package.

Comfort One worked with the warranty company and got us back on track with the second unit and its warranty.

Fast forward to this past weekend. We came home and BOTH units had been offline.  They came out, figured out the glitch, then invoiced us at ZERO dollars as it covered under the warranty.

Nice to know the company has a solid work effort, strives to make clients happy, and does that little extra you like to see in customer service.

TL;DR version: this is an honest company that represents both their profession and people with honor.

If you live in Phoenix your worse nightmare is your A/C going out. You pray to whatever being you worship that it's a cheap repair because who puts $8,000 away for a new A/C unit?

Mine conked out on a hotter fall day and trying to get same day service was challenging. I called A&M but couldn't coordinate correctly and with my back to the wall, I went with a company that could get my house cool and keep me and four legged creatures alive.

That being said, Amy at A&M was beyond helpful in giving me good information so I made an informed decision. There wasn't a sale in it for the company, but she represented both humanity and her profession with honor. She helped me understand that I was getting a fair price and unit from her competitor and put my needs in front of making a dollar!

I wasn't their customer, but they treated me like a human being in need and I would use this company without hesitation. The other company did a great job, too, but I wanted to commend A&M for being helpful when they didn't need to be. Thank you!

Another company 'fixed' our 7-year-old air conditioning unit that wasn't cooling but had to be called back a few weeks later because it failed again.  The diagnosis the 2nd time was a shorted compressor, and the recommend fix was a whole new system.  The quoted price was absurd but after the tech 'spoke with his manager' the price was lowered to ridiculous and they didn't have time on their schedule for 10 days.  A friend recommended we call Rusty's and I'm sure glad we did.  Rusty's came out the next day and had our house cooling in no time - the compressor was fine.  Rusty's is knowledgeable, fair, trustworthy and efficient and I highly recommend this company.

I had an original separate company diagnose what was wrong with my ac it took them 3 visits before they told what was wrong with it and they charged almost triple the cost Overson did. he came over within 24 hours took a look and got me squared away. Will definitely only go to them for all my hvac needs

There aren't enough stars for AZ Dynamic Builders. Seriously, they are the absolute best. In the last month or so AZDB handled two projects for me -- both were replacing vanities and light fixtures in bathrooms. In both instances there were unforeseen complications -- plumbing fixtures, incorrect shipments from manufacturers -- beyond their control. These guys didn't blink; they walked me thru the issues and the possible solutions, then adjusted on the fly. They never even considered throwing in the towel and saying, Hey, not our problem. Requests for estimates and scheduling are handled promptly, and the guys couldn't be nicer or more capable. Do yourself a favor and hit them up for your next project -- you'll be very glad you did.

Sam was fantastic! I contacted him yesterday around 12:30pm, Wednesday, June 30, 2021; he arrived promptly within 1-2 hours and reviewed the work that needed to be done. He provided an OUTSTANDING estimate, but I told him I'd contact him before 5:00pm; he needed to coordinate with the crane company, if I wanted the work completed on Thursday, July 1, 2021.

Side Note: Sam was the ONLY contractor that able to visit my home the same day, and provide an estimate and approximate installation/completion time for the project.

Our home is OLD! Well, I'm sure it's exaggerating to some, but it was built in 1983. We moved into our home in November, 2020. At the time, I didn't know anything about the state of the air conditioner. All I knew was that it passed the home inspection (i.e. IMHO, a pretty weak home inspection).

Another Side Note: NEVER USE AMAZON HOME WARRANTY! THE SERVICE SUCKS!

I realized when our AC stopped working, something serious was wrong because the 'Amazon Home Warranty' wouldn't cover the repair or replacement. I started researching and contacting various contractors. The HVAC contractors that came out to see our home identified our AC unit was installed in 2005. Also, the SEER level on the old unit was around 10-12, which is low compared to current standards, and only 2 tons, which is weaker than today's units.

So, after 6 estimates for installing a new AC unit,  the price ranged from $5700 - $7300. I cancelled the 7th estimate visit because Sam from NP&A started to 'grow' on me (lol). Generally, these estimates included the removal, crane, installation of new unit, warranties, etc. Well known brands: Trane/American Standard, Carrier/Day&Night, and York. I quickly decided against the York installation; I knew the other brands had better reputations and the price was a little high for what I thought was an inferior unit (i.e. I'm no AC expert, just lots of online searches). I kept the various contractors anonymous, because it's not fair to disrespect other business processes, practices, and services.

Here are the quotes:
American Standard (over/under unit - Contractor A):    $5700
American Standard (side by side unit - Contractor A):   $6500
Carrier 3 ton 14 Seer (Contractor B):    $5900
York 3 ton 14 Seer (Contractor C):      $6500
Trane 3.5 ton 14 Seer (Contractor C):    $7100
Trane 3.5 ton 14 Seer (Neighborhood Plumbing & Air):    $5700

I chose NP&A based on the speed of service; Sam appeared reliable and felt like the right contractor for me. As you can see from my list, there were 2 quotes for $5700. The biggest reason I chose Sam from NP&A was how professional and expedient he presented himself. He was just as knowledgable as the guys with the higher end quotes, but very down to earth, friendly, and confident in his ability. The other $5700 contractor seemed flaky and kind of had a 'meh' attitude. It's like he didn't care one way or the other if he got our business.

After background checking and researching his ROC licenses, I called Sam Wednesday around 4:00pm and asked him to proceed with the installation on Thursday, July 1, 2021. He told me the crane would be at my residence at 3:30pm - approximate start time.

From the 1st phone call to project completion, Sam had our AC humming in a little over 24 hours! AMAZING!

The crane showed up early! I was fine with that; the faster I can get the air going, then 'bye-bye' portable swamp coolers! I believe Sam started work around 2:00pm or earlier! Now that's great initiative and prompt service. By 4:00-5:00pm, Sam was done with the installation, cleaned his job site, and was ready to complete our business! Wow! When he turned on the AC, I started feeling the cool air in less than 5 minutes! It's amazing how much difference a 3.5 ton 14 SEER unit compares to the old unit we had. ESPECIALLY A TRANE AC UNIT, WOOHOO!

He switched out a circuit breaker because the AC unit was tripping it. That's 100% my fault. Since we've moved in, I've switched out 2 breakers already. The breakers in my panel are OLD AS HELL! Yeah, so no big deal. I picked up 3 breakers from Home Depot; 1 50amp to switch out and 2 other spare breakers when I need to replace them. I ordered a Google Nest thermostat; it's super easy to install, just watch some videos online and your middle-schooler should be able to do it. I purchased my Google Nest from SRP for $124 because they have a program to help you manage your electrical use and save money.

So, in the end, Sam from NP&A is the MAN TO BEAT! He is a licensed professional HVAC/Plumbing contractor and a great pleasure to work with. He's honest, reliable, and exceeded all my expectations. You know what the best part was?

He gave me a $200 discount for being a 'valued customer' and I ended up paying $5500 for the installation of my brand new 3.5 ton 14 SEER Trane AC unit! Ok, do your due diligence, but in my case, Sam and Neighborhood Plumbing & Air are my go-to HVAC/Plumbing guys.

5+++ Star Experience!

Thank you Lee! In the heat of an Arizona summer our A/C is sending out warm air! We called Wickenburg Air Inc. and Lee showed up on time and worked tirelessly until the unit was up and running again. He repaired the thermostat and then he checked and tested the heat and air conditioning system. Lee also made sure we knew how to program the thermostat before he left. After a few days, he called us to ensure everything was still working correctly. We have referred Wickenburg Air Inc. to our friends. It was an excellent service and we can't say enough about the customer care. Lee was polite and professional, the prices were fair, the work was excellent. The only evidence of him ever being there was the lovely cool air flowing through the house. So if you need the best heating & cooling service, choose these guys!

Hired this company to check out my AC units for preventive maintenance. Jason came out and proceeded to perform test on air flow and temperature. He directed my attention to the upstairs unit, which had air blowing out from the cabinet instead of through the duct. He said there was a gap in the back of the unit which do to the tight space he couldn't completely fix but could attach a piece of sheet metal to help reduce this loss of airflow.
Having done this you could tell that it did help and made a difference in the other rooms.
Now to the price. I was pleasantly surprised that the charges were very reasonable. Although I did not require refrigerant. That can be costly.
Jason was knowledgeable answered any questions I had and I appreciated that he treated my questions with respect. He was great and I would highly recommend this company and will keep their contact info handy for the next seasons service.

He came out and made sure the problem was what he thought it was after me telling him what was happening, burned out motor in my stacked dryer.  Said he'd have to order the part and it would be in Monday night and that's when he came. Also talked to him about how I didn't think the dryer would always heat the way it should, but it still got hot. I decided to have him also order the thermostats so they could be replaced with no extra charge for more work. He ended up coming a little later than he thought he would because the job before me took longer than expected, but he came out anyway, even though he didn't get here until after 8 at night and didn't finish until about 10:30. Did a great job, made sure everything worked properly and got a 90 day warranty of his work and parts. HIGHLY recommend!

So a few months after this company came out to my residence my air conditioning stopped working.  They of course were the first ones I called.  They sent someone out right away.  They informed me that my coil was bad and needed to be replaced but that I should probably just replace the entire unit considering the cost of the new coil.  So I explained to the technician I am my wife are expecting a new baby in the coming months and are paying cash for all of our medical bills out of pocket and I really couldn't afford this right now.  I asked him to give me the best deal possible on a new unit.  He started out at over $8,000.00 installed for a 3.5 ton unit.  Then he called his boss and was able to get it down to $7,600.00.  I asked him to lower the price down to an even $7,000.00 and I would go with his estimate.  They refused to lower their estimate down.  So I proceeded to call around to other companies.  Wow am I glad I did.  I called about 5 different local air conditioning companies.  And I got such a broad span of estimates it's crazy.  Yes some were up there near the $7,000.00 range.  But the majority of them were around $4,500.00 - $6,000.00.  Accept for one other company.  The only other company I have ever used before.  They used to be my clients with my swimming pool business and up until I gave this business a try I had always used them to service my air conditioning.  Primarily because this was and is a truly genuinely family owned and operated company and they have always been honest with me and far lower than any other company I have ever used before.  And my air conditioning never broke when they came out and did simple necessary maintenance and repairs on it.  Unlike this business I wrote this blog for.  And actually I found out that my unit was indeed sabotaged and a hole was put into one of my coil lines that leaked out all the free on which could have resulted in burning up my compressor.  I can't prove this company did this damage but it's pretty suspicious.  Anyway I called this one last company and was blown away by them.  They installed a new 3.5 ton unit on my roof for $3,500.00 out the door.  Contact me directly if you would like their contact information.  Yelp prevents me from naming them in this review.  But trust me you do not want to throw your hard earned money away at this company.  Stay far away from this company.  Please trust me.  Don't even let them near your unit.  They may be out for something small today, but they will insure they are coming back out for something much bigger later.  Trust me people.  I am a business owner myself.

Selena, excellent customer service. Mark, the owner explained questions I had very clearly pros cons of roof unit versus ground. Ed also super great guy, they are a good team. I know I am still in good hands since first working with them in 2013. In the future hoping they will be my only go to service for HVAC work. I highly recommend them!

Very disappointed unfortunately. Tried charging me for repairs that were done without my consent. We asked for an estimate on a house we were LOOKING TO BUY. We don't own the house yet and asked for an estimate only to give us due diligence to use to negotiate with the seller on. They did not not check all of the bathrooms the first day and went out again a 2nd day, trying to charge 2 service call fees ($80 each day). Then on top of that, they tried charging $160 on the 2nd visit to REPLACE THE FLAPPERS in all of the bathrooms WITHOUT CALLING ME FIRST.

I would not have authorized fixing flappers because I don't even own the house yet plus I could do that myself.

After calling to question the charges, the woman on the phone was condescending and resistant to answering questions. She also said the reason he didn't check the last toilet was because the door was closed. (THIS IS AN EMPTY VACANT HOUSE!!!!) When she would answer, the answers kept changing.

She finally agreed to only charge me for the one service fee and said she would note it in their files to NEVER SERVICE anything for me ever again so don't call them. Feeling is mutual.

2 stars because the flappers do function.

Mike Jones saved my Client in excess of $7000.00 by doing the right diagnosis. Discount Air is the best.
Jon Musa, REMAX

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