Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Useless. They still after 3 weeks have not finished the job. They have not returned my phone call from 2 weeks ago.
The home warranty company has called them 3 times and FELIX has NOT responded to them. They have also emailed them and FELIX has ignored that too.
There are choices and I would have thought with all that is going on with COVID that these companies would have started to realize they had better IMPROVE because customers should be looking for good service at reasonable prices. Instead you get companies like FELIX APPLIANCE REPAIRS  who do a poor job and have NO respect for the customer.
I am not sure how but this company managed to remove my last review which was very poor, it still is.

This is one great contractor to have inspect, service or replace your system. The technicians were Honest, Truthful, and true to their word. I would call or hire nobody else in the Payson area. PLEASE Give them a chance to earn your trust in great local Ac/Heating Contractor, I recommend them 110%.
Dino

Great service from Nick and his company, I literally texted him nextdoor this morning, he responded very fast, and was at my house in 2 hours to fix our AC unit, now it starts and operates much better, much quieter. Thank you very much, wish you and your company all the best...Vince (U.S. Navy (retired))

We have been using Wise Mechanical for our air conditioning and heating repairs and maintenance for over a year now. Joe is outstanding and provides fantastic service. We moved into a 20-year old house last year and signed up for Joe's annual maintenance program. Within the 1st 6 months we had to have 2 or 3 repairs done and Wise Mechanical always came immediately and had our a/c up and running in no time. Thanks Joe!

James came by in the middle of summer- at 330 pm ( heat of the day) and got up on our roof and did an amazing job cleaning the coils - inside and out, checked my system and said said everything was working perfectly. Thank you for your hard work! he was recommended through a friend- so I am recommending his service to everyone!! Thank you again so much!

My services from 480 Mechanical went perfectly. Dominic was on time and thorough with his work to ensure that my AC would run COLD! I ran my AC for a while after the initial service, and had a different issue arise. Dominic was able to make time to check on the leak and fix that, too! Thank you so much for the prompt help! Definitely use 480 Mechanical if you have any AC needs!

I highly recommend Comfort One Air Conditioning. I had trouble getting other companies to return my calls to schedule a yearly AC checkup. Comfort One returned my phone call right away and scheduling was easy.  The technician was polite, professional, and respectful.  Very pleased with them -  great customer service!

I cannot say enough great things about this company. They installed a new heat pump ahead of schedule without any surprises. Mark was anal about making sure I was getting the exact options I wanted. They cleaned up every bit of construction debris and made sure to have a fire extinguisher on hand for the soldering. He also corrected some problems with a two year old unit that was installed by someone else. Very difficult to find honesty and integrity when dealing with Phoenix area A/C companies. They are a small operation but it is worth the wait to have Mark and Amy work on your system.

We live in a home where Chas Roberts installed the AC so we knew there would be issues but the first year was even worse than we thought. We had to call them out multiple times with the issues we were having and each time they said they fixed the problem. Too bad it was never actually fixed. I don't know if they were lying, incompetent, or both, but I got sick of it so I had Rustys come take a look. They found the actual issue within 20 minutes which Chas Roberts took multiple visits to miss. Chas Roberts told me I would have to wait 5 months for them to come and fix a mistake they created so I had Rustys fix it at a great price in less than a week. Rustys should be the go-to fix for all the shortcut problems and run-around games that these big HVAC companies try and pull with their customers. Our house feels comfortable for the first time since we moved in thanks to Rustys.

I had an original separate company diagnose what was wrong with my ac it took them 3 visits before they told what was wrong with it and they charged almost triple the cost Overson did. he came over within 24 hours took a look and got me squared away. Will definitely only go to them for all my hvac needs

The folks here showed up on time, we're very professional, and were flexible on dates. They even offered to do what they could to help accommodate our son who has special needs. They did a fantastic job and we would definitely hire them again.

Needed a new washing machine for my rental house. Ordered through a large retailer and they couldn't install it due to shut off valve stuck. So needed a plumber to replace said Valves. Called around requesting quotes and Sam here was the most reasonable and fast in response. Asked for quotes he asked for more details and pics if possible. Got what he needed to see and got my prices. Saved me over $100 from these other companies that quoted me.
Got there the next day and within a hour the job was completed. Was on time prompt and to the point.

Most def will be getting quotes for other jobs if needed through Sam.

Thanks again

Thank you Lee! In the heat of an Arizona summer our A/C is sending out warm air! We called Wickenburg Air Inc. and Lee showed up on time and worked tirelessly until the unit was up and running again. He repaired the thermostat and then he checked and tested the heat and air conditioning system. Lee also made sure we knew how to program the thermostat before he left. After a few days, he called us to ensure everything was still working correctly. We have referred Wickenburg Air Inc. to our friends. It was an excellent service and we can't say enough about the customer care. Lee was polite and professional, the prices were fair, the work was excellent. The only evidence of him ever being there was the lovely cool air flowing through the house. So if you need the best heating & cooling service, choose these guys!

We have used these guys a number of times. They always do their best to schedule you the same day and are always on time. Their work is always the best with no surprises and prices are never exorbitant.

He came out and made sure the problem was what he thought it was after me telling him what was happening, burned out motor in my stacked dryer.  Said he'd have to order the part and it would be in Monday night and that's when he came. Also talked to him about how I didn't think the dryer would always heat the way it should, but it still got hot. I decided to have him also order the thermostats so they could be replaced with no extra charge for more work. He ended up coming a little later than he thought he would because the job before me took longer than expected, but he came out anyway, even though he didn't get here until after 8 at night and didn't finish until about 10:30. Did a great job, made sure everything worked properly and got a 90 day warranty of his work and parts. HIGHLY recommend!

BEWARE!!!!  I wish I could give 0 stars!
I totally agree with J. Chris H.  This company is a scam!!!  I also asked for the 34.95 tune up and not only was called twice to tell me that they were going to be late but finally told after they were an hour late that they were going to have to reschedule the next day???
The technician was at my house for 5 min. and told me that several things were wrong with my unit and that they needed repaired.
I asked the technician for a written receipt and details of the repairs needed and he said he would email them to me that day. I did not receive an email from the company so I spoke to the manager the next day and he stated that they don't give written details of repairs needed or receipts???
I'm contacting Carrier because it states on the ad that they are Carrier certified technicians.  I'm sure Carrier will not appreciate their deceptive practices using their name.  I'm also going to contact BBB!

In the end, we didn't go with Brewers ONLY because the AC unit we wanted was not in stock. The sales technician took time to look at existing vents and duct work to ensure a high quality estimate. Explained everything to us in detail. When I suggested buying a slightly lower quality unit so I could work with him, he told me the other deal was good and he would take it.

Integrity usually implies quality.

Our air conditioning unit was installed by a different co; but they no longer had the contract to repair the unit. Yavapai Heating & Plumbing went ahead and fixed the problem and we're absolutely fantastic from management (Tanya) as well as the technicians.(Jose, Jeremy & Chris). I would highly recommend them. Fantastic customer service !! Great job guys!!

Mike and his partner did show up on time and did get my AC working again. I thought he overcharged for the parts. He used two Capacitors to replace one that was bad. I paid $560 and they did not even clean the unit, did not even take out the leaves that had built up let alone clean the unit itself. Five weeks later it went out again and when I called him, he didn't even offer to come and look at it. Fortunately, I had bought a home service warranty so I wound not overpay again.

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