Best Heating & Air Conditioning/HVAC in Phoenix, AZ

11/13/22
I just wanted to let everyone know just how HONEST and Professional this company is.
I called Felix to schedule a repair on my stove as I was getting yellow flames and not the regular blue flame on my burners.
The woman making my appointment asked me to hold on a moment while she spoke to the technician. In a moment she was backing asking if we were using a humidifier at our home.
She said that the technician had said that if this were the case, the extra humidity would cause the flames to be yellow.
She suggested we stop using the humidifier for a few days and see if the problem would correct itself which is in fact what happened.
This company passed on the opportunity to charge a fee for a house call knowing that there was no problem with the stove.
This is honesty and professionalism at its best!
You can be sure that I will recommend and use Felix Appliance Heating & Air in the future should the need arise.

Donald Castle
Maricopa Arizona

I used this family-owned company 3 times and I trust them 100%! Jeremy and his father Jerry are really great, knowledgeable, and efficient!!!!

Great service from Nick and his company, I literally texted him nextdoor this morning, he responded very fast, and was at my house in 2 hours to fix our AC unit, now it starts and operates much better, much quieter. Thank you very much, wish you and your company all the best...Vince (U.S. Navy (retired))

Wise Mechanical came through for us again with a quick response and quality service.  This time to replace the motor in our condenser that provides A/C to our room addition.  They are the best!!

James came by in the middle of summer- at 330 pm ( heat of the day) and got up on our roof and did an amazing job cleaning the coils - inside and out, checked my system and said said everything was working perfectly. Thank you for your hard work! he was recommended through a friend- so I am recommending his service to everyone!! Thank you again so much!

I had a mini-split installed in my garage.  This company was spot on, both in getting back to me promptly and being on time. Plus sending texts and email for clear communication.  They even reached out to schedule despite being on their HONEYMOON.  That is customer service at the highest level.  
My unit is up and running with professional care and consideration.
This is my new A/C heating company for sure.  I will be using them in the future and telling my friends about them.   Glad I found them.  No other company would install a mini-split unit unless I bought a expensive commercial one..  so once again, thank you!

They installed new AC unit for me.
It is a small business owned by Taps, who does everything from repairs, to quotes to installation himself (assisted by one assistant). So you just deal with same person throughout the process.
It was much easier to work with him as a result, compared to one of the highly rated small business for AC installation in yelp. The other large company charged me $75 just to come over and tell me that they would need to do a much more expensive testing to find source of leaks!

Tap's quote for new system also significantly lower than the other business. They did quality work, and also came by to do a free inspection of the heater before it was needed for the winter.

First of all, you cannot do better than this company and their owners Amy and Mark! Having lived here in the Phoenix area for a few years now, I've found companies to be fairly flakey and in some cases dishonest in their dealings with the customer. I guess it's easier to hide questionable reputations in a big metroplex compared to the smaller community that I came from. I came upon them through a recommendation from a coworker after having discussed with him the problems of finding a reputable AC repair company. I'm glad I called them after experiencing a problem with one of our AC units. I first talked to Amy, and told her what was happening and what had been done so far. She told me that Mark would be able to come out in two days due to the back log of their work load. I told her that was fine, but she also assured me that if anything changed with their schedule they could possibly swing by earlier. Mark ended up being able to swing by that same day! He immediately diagnosed the evaporator coil to be the problem, as it had a noticeable leak. He was able to quickly get details of the coil to Amy who then immediately was able to find out that it was still under warranty and found the replacement stocked locally for immediate delivery. This was on a Thursday, and they scheduled us for the replacement install the next Monday!  Mark and his helper came early that Monday morning and spent all day working on the install and the associated QC checks to insure a system that would be 100% after they left. In between the checks, they had a little down time, which they used to check the other unit and was found to be in working order. Everything is working like it should now, and the house is staying at a comfortable temperature without the compressors cycling unnecessarily, wasting electricity. I really cannot recommend them highly enough. I appreciate their honesty, professionalism and work ethic to take care of their customer (me).

Another company 'fixed' our 7-year-old air conditioning unit that wasn't cooling but had to be called back a few weeks later because it failed again.  The diagnosis the 2nd time was a shorted compressor, and the recommend fix was a whole new system.  The quoted price was absurd but after the tech 'spoke with his manager' the price was lowered to ridiculous and they didn't have time on their schedule for 10 days.  A friend recommended we call Rusty's and I'm sure glad we did.  Rusty's came out the next day and had our house cooling in no time - the compressor was fine.  Rusty's is knowledgeable, fair, trustworthy and efficient and I highly recommend this company.

I had an original separate company diagnose what was wrong with my ac it took them 3 visits before they told what was wrong with it and they charged almost triple the cost Overson did. he came over within 24 hours took a look and got me squared away. Will definitely only go to them for all my hvac needs

The folks here showed up on time, we're very professional, and were flexible on dates. They even offered to do what they could to help accommodate our son who has special needs. They did a fantastic job and we would definitely hire them again.

Sam the Plumber was fantastic!  Changed out a water heater for me.  He Called to let me know he could Showed up early on a Sunday!!! Professional and cleaned up everything!  Excellent I have all ready given his name to 2 people and will use him ONLY from now on!  Sam's my plumber!!! And he also does a/c!  5 stars!!!

These guys are always great. I came home from vacation late last night to a warm house. I waited until the morning to give them a call and found that they now have a website that I can request service from them on. Within 5 minutes of placing a request for service I was called and an appointment was scheduled. Lee was at my house within the half hour, and had my house cooled off again to help us brave the 105 degree heat! I found that Lee was a straight shooter, and didn't BS me and try to run up the price, nor did he leave me wondering what was needed to be done to get the unit functioning again. This type of service makes a life long customer.

THANK YOU WICKENBURG AIR!

This is  A GREAT company. Arrived in  within 2 hours, repaired my AC and didn't break the bank. Jason checked the entire system and did it with expertise! Thanks so much!

These guys were great, sent a message through Yelp and had a response that same evening (it was after hours on holiday weekend).  I sent a picture of my model and serial number of my GE profile refrigerator that was not making ice any longer.  He was able to message me the cost and scheduled the work to be done on Sunday afternoon for a new ice maker (I messaged him Friday evening).  I told him it was not a rush if he wanted to to it during the week but he said it was no problem and showed up on time and did the work quickly.  He even confirmed that my ice maker was bad before replacing the unit in case it was something else that was broken.  Super impressed with these guys and highly recommend them.

Have had my AC maintenance done a few times with them.. My AC is about 12 years old, so trying to squeeze every bit of life out of it before replacing.. Robert Patrick has provided fantastic customer service each visit.. Informed me of the condition and let me know options.. Will stay with Emergency Air..

I have used this firm for years and have always been impressed with their responsiveness and courtesy.  Today I had a technician come out for a condensate leak from a ceiling vent.  He went into attic, took photos and patiently explained the problem and several solutions were presented.  I ultimately decided to wait and see if it resolved itself when humidity receded.  He didn't try to sell me on expensive repairs I didn't need, just presented the information I needed to decide for myself.  I trust them to be honest and knowledgeable and unhesitatingly recommend them.

Jose came out for an annual check up for our AC. (We had only been customers for about a year). He checked it out and made two recommendations. I hesitated but accepted the recommendations, and I'm so glad I did. He installed an improved capacitor and a 3ton hard start kit.

Now the unit (right outside our bedroom) is so quiet it can be difficult to tell if it's running. Plus the unit is not working so hard and should experience a longer life.

I trust Jose and Yavapai Plumbing and Heating to make truly helpful recommendations, not just for the sake of making a sale.

We now use them for heating AND plumbing.

I used Discount Air since they have many positive reviews on my Neighborhood website. I tried Costco and Home Depot, but backed out when I discovered they both use Parker and Sons which has many negative reviews online. I also did not want to pay for all the commercials they have on T.V. Why do they have to advertise so much?
I got a good price, and they had a large crew who completed the job on a hot day in a few hours. I have an additional unit that is still running, but plan on using them again when the system fails. I am so glad this family run company exists in town. Thanks Discount Air! I wasn't ripped off.

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