Best Heating & Air Conditioning/HVAC in Phoenix, AZ

11/13/22
I just wanted to let everyone know just how HONEST and Professional this company is.
I called Felix to schedule a repair on my stove as I was getting yellow flames and not the regular blue flame on my burners.
The woman making my appointment asked me to hold on a moment while she spoke to the technician. In a moment she was backing asking if we were using a humidifier at our home.
She said that the technician had said that if this were the case, the extra humidity would cause the flames to be yellow.
She suggested we stop using the humidifier for a few days and see if the problem would correct itself which is in fact what happened.
This company passed on the opportunity to charge a fee for a house call knowing that there was no problem with the stove.
This is honesty and professionalism at its best!
You can be sure that I will recommend and use Felix Appliance Heating & Air in the future should the need arise.

Donald Castle
Maricopa Arizona

This is one great contractor to have inspect, service or replace your system. The technicians were Honest, Truthful, and true to their word. I would call or hire nobody else in the Payson area. PLEASE Give them a chance to earn your trust in great local Ac/Heating Contractor, I recommend them 110%.
Dino

Great service from Nick and his company, I literally texted him nextdoor this morning, he responded very fast, and was at my house in 2 hours to fix our AC unit, now it starts and operates much better, much quieter. Thank you very much, wish you and your company all the best...Vince (U.S. Navy (retired))

Joe and his Son came out today to check on our A/C system today which appeared to be slower then normal. We were very impressed with their service and knowledge. We moved into our 20 year old house 10 months ago and had the system serviced at that time by a different company . At that time we indicated that the airflow in our Master B/R was insufficient.  The guy told us to change the registers which we did with little difference. Today Joe offered several reasons for this issue and checked on the ducting. He said excess ducting appeared to be the issue. He was also able to check the system and indicate the reason the a/c appeared hesitant to kick in this afternoon. He made several suggestions to improve its efficiency, keeping doors open and opening all of the vents etc. We realize that eventually the 20 year old system would need to be replaced but he didn't try to sell us anything immediately. We appreciated his thoroughness ( including climbing into that hot attic) and honesty. His price for the service call was reasonable too.

James came by in the middle of summer- at 330 pm ( heat of the day) and got up on our roof and did an amazing job cleaning the coils - inside and out, checked my system and said said everything was working perfectly. Thank you for your hard work! he was recommended through a friend- so I am recommending his service to everyone!! Thank you again so much!

I had a mini-split installed in my garage.  This company was spot on, both in getting back to me promptly and being on time. Plus sending texts and email for clear communication.  They even reached out to schedule despite being on their HONEYMOON.  That is customer service at the highest level.  
My unit is up and running with professional care and consideration.
This is my new A/C heating company for sure.  I will be using them in the future and telling my friends about them.   Glad I found them.  No other company would install a mini-split unit unless I bought a expensive commercial one..  so once again, thank you!

I have used Taps, the owner, for over five years for all my HVAC needs. I followed him from his previous company once he started his own business. I live in an older home with a goofy system that had vexed the other AC techs that tried to work on it -- but not Taps. He is the most get it done contractor I've ever worked with. He always does everything he can to keep costs down without ever sacrificing quality.

Taps gets to us so quickly, even during the hottest times when things are busiest, and has what he needs on his truck to gets things fixed then and there. He is extremely proactive with communication and he shows up when he says he will. He is professional but friendly and never makes you feel bad, even when you have six inches of dog fur all over your coils.

I highly recommend Comfort One and Taps. I am a loyal customer for life.

Absolutely the best heating and cooling service company.  A family run company that focuses on your satisfaction and knows HVAC inside and out. Amy runs the business and knows her stuff.  Mark is the ultimate tech. I understand my system better and confident my system will perform perfectly.

We live in a home where Chas Roberts installed the AC so we knew there would be issues but the first year was even worse than we thought. We had to call them out multiple times with the issues we were having and each time they said they fixed the problem. Too bad it was never actually fixed. I don't know if they were lying, incompetent, or both, but I got sick of it so I had Rustys come take a look. They found the actual issue within 20 minutes which Chas Roberts took multiple visits to miss. Chas Roberts told me I would have to wait 5 months for them to come and fix a mistake they created so I had Rustys fix it at a great price in less than a week. Rustys should be the go-to fix for all the shortcut problems and run-around games that these big HVAC companies try and pull with their customers. Our house feels comfortable for the first time since we moved in thanks to Rustys.

I had an original separate company diagnose what was wrong with my ac it took them 3 visits before they told what was wrong with it and they charged almost triple the cost Overson did. he came over within 24 hours took a look and got me squared away. Will definitely only go to them for all my hvac needs

Working with Chris and his team is a DREAM! They are very professional, reliable and willing to go the extra mile. I had some electrical work done by his company and it was completely seamless. Great ideas and fun to work with-- also Christina is a true GEM!
I would highly recommend them for any project mid size to high end. Can't say enough great things :)

Very positive experience. Sam answered his phone, gave an estimate on the phone, showed up on time and did an excellent job. Oh and a very fair invoice. Thank you Sam!!

Thank you Lee! In the heat of an Arizona summer our A/C is sending out warm air! We called Wickenburg Air Inc. and Lee showed up on time and worked tirelessly until the unit was up and running again. He repaired the thermostat and then he checked and tested the heat and air conditioning system. Lee also made sure we knew how to program the thermostat before he left. After a few days, he called us to ensure everything was still working correctly. We have referred Wickenburg Air Inc. to our friends. It was an excellent service and we can't say enough about the customer care. Lee was polite and professional, the prices were fair, the work was excellent. The only evidence of him ever being there was the lovely cool air flowing through the house. So if you need the best heating & cooling service, choose these guys!

This company has serviced my A.C. and installed my A.C. for the past 3 years.   They are always prompt in returning phone calls and are always willing to go the extra mile for the customer.   I highly recommend Desert Foothills

Loren is absolutely the most honest and courteous technician I have met in 30 years.

Very professional and no b*******.

Highly recommended.

Scheduled and showed up on time on a Sunday and diagnosed a leaking dishwasher.

Better to replace than repair no charge for his diagnosis.

You can't beat this type of honesty.

I spoke to a friend of mine that also received a full replacement. He claims he received a starter on the outside AC unit with his replacement. Your rep that attended could not believe I didn't get one with the replacement install. I would like consideration for one.

Joseph came out as a second opinion after our warranty company denied our ac repair.  He was professional and helpful in explaining what needs to be done.  We may end up needing to replace the unit,  but his report will hopefully help to get reimbursed by the warranty company. Highly recommend.

I installed a new thermostat in my home but could not get the furnace or anything to turn on afterwards. After doing all I knew to do by putting the old thermostat back on, which still did not work as it had before, I knew I blew up something. I checked everything that I could think of and replaced all the fuses, everything but still to no avail I wasn't able to get my furnace to turn on. I called several companies in the phone book on a Monday morning and was told that I was out of luck until later that week or the beginning of the next by them all. Thankfully I called on Yavapai Plumbing and Heating as luck had it they had a tech in my area already on another job and would send him out right afterwards. Steve the tech arrived at my house at about 1130 that morning/afternoon and by noon had the heater up and running like new. Guess I crossed a wire and blew a thermocoupler which he had a replacement in his van. Very very thankful to have heat tonight in my home, yes surprising for Arizona and needing heat right? Lol.  Anyways thanks again Yavapai Plumbing and Heating.  Your now my go to business for the future.  Oh yes they also gave a military discount for being a veteran!

My experience is the complete opposite of either here.  Recently sold home and bought condo in Fountain HIlls.  Condo has original Trane XE1000 split unit.  AC still working but called Discount Air for maintenance and estimate to replace.  Not a matter of if but when.  The son came out and provided an estimate which seemed fair.  However, after looking at the units, I was told it was not heat capable.   Outside AC unit was air compressor only and no heat strips in heater.  Say what?   Called the home inspector who had his AC guy come out.  Switch behind thermostat needed to be flipped and panel in split system in attic needed to be opened and heater turned on.  Worse thing was that I emailed the company about this and absolutely no reply.  While I have read nothing but good things about this local company, I would not use them again.

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