Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Jerry the owner is one of the best in this market. He is fast responder, friendly, knowledgeable and fair.. I've lost my roof A/C in the middle of August heat wave of 110-115 temperature. Jerry did diagnose the problem, initiated a plan, got the parts and fixed it. All done fast and professional. High five to you Jerry, please keep up the good work. I highly 100% recommend his company to friends, families and neighbors. Call him if your AC fails, you'll be happy

Full disclosure here, I have not had any HVAC work done by this company. However, I've just completed a business transaction with Derek. This young man impressed the heck outa me. He did what he said he would do, was honest, and concerned for my welfare as well in addition to being responsible and respectful.

I have worked with Bill and Todd for several years now. They have always been incredibly reliable, fast, friendly, and fair! AC issues are never fun but having someone I can trust to take care of the issues is a huge relief. I highly recommend this company!!

Total Care heating and cooling should be called the best Heating and Cooling. The service is just outstanding. They were fast and did the job perfectly. I would recommend this to all my friends and family!!

Just now Innovative Air Tech Garrett came to my home and did annual springtime maintenance on my home unit, and on the ductless splitter unit Innovative Air founder & owner Julius installed years ago on my guest house in the back yard.  

Garrett was professional and knowledgeable and completed all the work in this one call.  He made a minor correction that could have been a major problem in the weeks to come.

People like Garrett are the reason I recommend Innovative Air  Conditioning & Heating to colleagues.  Everyone at the company is great too, particularly Karen, who manages the office.  And with preventive maintenance like today I can rest easy for the coming summer

I have worked with Brett on numerous occasions both professionally as a Realtor and personally. He is always extremely prompt, professional, and knowledgeable. I will continue to use him for HVAC repairs for my home, my rental properties, and will not hesitate to refer him to my clients buyer or selling a home.

I used Popeye's Air last summer to service and repair my 2 units. Our units are older builder grade that came with the home. Jorge, the owner, explained how newer units would be beneficial but fixed our old ones with no problem.  It's heating up again here In Arizona and his repairs lasted all of last summer and this one.  He is very personable and gracious. He didn't overcharge. He is honest and we'll definitely be calling him again for repair or service or if we buy new units :)
Thank you, The McDonald Family

My dad is a 78 yo gearhead living in deep rural Maricopa. During the first summer blast of 118 days, his AC was working hard. Too hard. So, I used Yelp, found Scott and my dad, a very particular former Top Fuel driver and corvette builder, was impressed with Scott and his honesty about parts snd such. I asked my dad if he'd use him again for service and install. His immediate reply was Hell yeah, Scotty! When my dad can talk mechanical stuff, he's impressed, and Scott was open and clear with my sad. He appreciated Scott's time here.

Chase (the owner) is truly a professional.  He responds quickly and gets the job done very well, timely and at a reasonable cost. He has always taken excellent care of our HVAC.  I highly recommend Top Gear to anyone needing scheduled maintenance, repairs, or a new heating and/or cooling unit!

After returning from Vacationing abroad. Came home to 100+ degree weather. Reached out to Alexis at Royalty Air, and to my surprise, set me up with a same day visit to check out my lower floor Ac unit. Unfortunately the compressor did not hold up. (Was an older unit) Alexis ordered me a new one. By the very next day he arrived and set it up. Top notch service all around. I will recommend Royalty Air to my friends and family.

I've had such a good experience with Emery Cooling, Heating, and Solar, I feel it's important to share my experience with a top-notch contractor.  Generally, I'm not a person who does online reviews of construction or service jobs.  With that said, I waited for a couple of weeks after the installation to make sure everything was still a quality, top-tier job.  Spoiler alert:  It absolutely IS a top tier company with the highest quality of customer service I've encountered since moving to AZ.

TLDR; Emery Cooling, Heating and Solar is, hands down, the best company I've hired in Arizona for the past 12 years.

Please note:  I have posted this same review on Google.  I am still not a robot.

A quick summary of my experience from January to mid-February 2023...  When I filled out the online form for HVAC companies, I knew there would be a lot of responses to sort through.  What I didn't expect was a written response generated in the first 4 minutes followed by a phone call from the owner of the company, Richard Emery.  On that call, Richard carefully listened to my situation, evaluated a course of action and was able to have a recommendation based on ALL OF THE FACTS.  

I've been employed in construction, off and on, for almost 40 years.  There's something profound about helping someone solve a real-world problem and providing a real-world solution, at a fair price, on time, at budget, both quickly and professionally.  Richard and his crew are very good at their job.

After working the trades for nearly 20 years, Richard Emery started his own company and has hired an impressive group of people with a wide range of experience spanning several different areas of construction trades.  He told me one of the reasons he started Emery Cooling, Heating, and Solar was because he was sick of seeing people not getting a company that was reliable and fairly priced.

I was astounded to discover how knowledgeable his guys are - not just in HVAC, but in nearly every trade needed to pull off a major installation for the customer.  I suspect his company can run sewers-to-solar and everything in between.  That's a rare quality for an experienced contractor in Arizona.  The fact that he has an agreement with a financing company for big ticket items sealed the deal on affordable price and great value.

Richard worked with me to find the absolute best option for my needs.  He listens carefully to the customer and provides a detailed proposal covering all of the individual aspects of the job.  If the quote isn't quite correct, he fixes it -- right then, right now.  

Many contractors will tell you Customer Service is number one.  That sounds good, but Emery Heating, Cooling and Solar LLC isn't most contractors.  He and his crew will work as long as it takes, even if it means showing up on days and times most convenient for his customers.  Other companies don't usually make accommodations for installation and repair.  Richard Emery absolutely does.  The owner of the company shows up and works alongside his team.  The owner of the company gets his hands dirty to make sure the job is done correctly.  

In my particular experience, there was one little thing I wanted done which I didn't notice, and that I missed on the final walkthrough.  I sent a message to the company asking if this one thing had been done.  Richard responded almost immediately.  Within 15 minutes after the call, someone was at my house and fixed the issue.  It was after 7:00pm.  It was dark.  It required a ladder and flashlight.  20 minutes after my call, it was also DONE.

Earlier, I started this review saying I never give online reviews.  I expect professionals to do professional work.  I've been disappointed by other companies.  I've fought with contractors to fulfill the scope of work which was IN WRITING on the contract.  That fight didn't, and I suspect Wouldn't, happen with this company.  I'm beyond impressed.  I couldn't be happier about our family's decision to hire Emery Cooling, Heating, and Solar.

I have two last words to finalize this long review:

HIRE THEM.

Our A/C Compressor went out. Our home warranty company sent us another vendor. Thy said the compressor was shot but convinced my wife to replace the entire 25 year old unit (outside of the warranty coverage). A few month later the original thermostat needed replacing. The other vendor wanted to charge $225 (even though they should have replaced it as part of replacing the A/C, and even then should not have charged us more than the $75 service charge had we called the warranty plan to do it. So we said no thanks, called the warranty plan, and they assigned Heat Slayer. They accepted that I told them the thermostat needed to be replaced and brought one with them and installed it in 30 minutes (I feared they'd first need the warranty company to approve their assessment, but no, they treated it as a done deal). Heat Slayer was excellent and I'd never hesitate to use them again.

Great service. Definitely recommend Thad, very professional and knows what he is doing, and didn't break the bank.

This place was absolutely amazing! Completely professional and one of the best experiences we have had. We noticed our ac was making a strange noise and it just didn't seem right. We called and Dan came right out and knew exactly what the problem was. Came back the next day with the new part, installed in a half hour! It was 120 degree day and he went up in our attic which was probably 130 or more!! Kind, courteous and respectful and a true credit to his profession. I wouldn't hesitate for one minute to call again. Decent price, dependable and honest. Don't think twice if you need any ac service, call this company.

When our A/C went out we called cool breeze.They were in the contractors book at the Sun Lakes office where we live. They said our furnace was bad, but to replace it we would have to replace heat pumps out back also. We agreed on a price for a Trane 14seer unit. We gave them $4,000.00 up front. When the Trane unit arrived  it wouldn.t fit. This meant a delay of two days as this was on a Friday. They brought out a Day & Night unit on Monday and discounted the bill by $200.00. After 6 weeks unit quit working. As we had in writting a 2yr free labor, 5yr free part, & 10yr compressor warranty. We naturally called Cool Breeze. 3hrs later they came out, after checking things out, they said it was a faulty furnace breaker. They gave us a quote of $250.00 to replace the breaker. As this was on a Saturday, and over a 110 out we said okay. Changing the breaker took 1/2 hour. So when the repairman wanted instant payment. We demanded a itemized bill. Other then replacing the breaker we felt the other hour of his labor checking what they installed should be covered under the 2yr free labor warranty They refused and even wanted to come in and remove the replacement breaker. This would have left us with no A/C on one of the hottest weekends of the year. As I am a disabled person this shows no compassion from this company. I turned them away. The bad breaker was a double amp 90, they put in a double 15amp. Way to small. On Monday another contractor came out and replaced their 15amp double breaker with a 40amp double breaker. I called Cool Breeze on Monday and told them they could pick up their 15amp double breaker. It is now Saturday and no effort on their part to pick up breaker. As one other review said run. Don't use them.  We have to agree.

A/C went out.  Called Fountain Hills Air Conditioning.  When I called I was told that they had all parts in stock and could fix my A/C the following day (it was late in the day when I called).  They came out that evening but couldn't find the trouble using the $49.95 trouble call so I had to spend another $139 for advanced diagnostics.  The compressor needed to be replaced, someone would get back to me the following day with a price and installation time.  Luckily I called another reputable contractor who replaced the compressor a day later because F H Air Conditioning & Heating was apparently happy enough with the $188.95 I spent because they NEVER called me back with any information about replacing the compressor.  What a rip off!