Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Jerry the owner is one of the best in this market. He is fast responder, friendly, knowledgeable and fair.. I've lost my roof A/C in the middle of August heat wave of 110-115 temperature. Jerry did diagnose the problem, initiated a plan, got the parts and fixed it. All done fast and professional. High five to you Jerry, please keep up the good work. I highly 100% recommend his company to friends, families and neighbors. Call him if your AC fails, you'll be happy

Derek & his team are very knowable & able to diagnose issues that other HVAC techs have a hard time with. He has worked on several projects for me and has always done a fantastic job. I find Diamond Mechanical to be a very good HVAC contractor and recommend them to all of my clients.

Honest and very professional... Found myself a permanent a/c guy to take care of all my a/c repairs. Bills a/c was more than fair and very good at there trade.  after the other company less than professional services.  Bills is a go to for a/c heating repairs.

Great experience working with Sammy. He was super communicative throughout; which made coordinating while I was out of town easy as can be. Checked everything and was super detailed. Had a problem with my old nest thermostat and the new unit which was completely unrelated to the install, and he made sure to follow up and spend the extra time to get it all fixed.

Would highly recommend him to anyone needing service or installation in Phoenix, we'll definitely work with Sammy again if we need anything.

Just now Innovative Air Tech Garrett came to my home and did annual springtime maintenance on my home unit, and on the ductless splitter unit Innovative Air founder & owner Julius installed years ago on my guest house in the back yard.  

Garrett was professional and knowledgeable and completed all the work in this one call.  He made a minor correction that could have been a major problem in the weeks to come.

People like Garrett are the reason I recommend Innovative Air  Conditioning & Heating to colleagues.  Everyone at the company is great too, particularly Karen, who manages the office.  And with preventive maintenance like today I can rest easy for the coming summer

This is my third year using Kilter Mechanical for my HVAC needs. All I can say is this HVAC company is FANTASTIC and HONEST.
They don't Pad the bill and try to upsell you on service or product. From my experience if they tell you you need something fixed, you need something fixed, no bull.
I think there secret is they PAY there SERVICE TECHS a great salary with no Commissions,( Commission Insentive breeds Greed) and from what I understand from my tech ( which i've Had for every service call) is if he needs something it's provided. All Service Companies should be operated this way and Honestly.

Just our luck, our air went out during the hottest time in Arizona. Our neighbor recommended this business. The owner Jorge came and work on our unit for most of the Saturday afternoon. Though he was not able to fix it with parts he had, he was willing to come back Sunday. As promised, he came early on Sunday and worked all morning to make sure we had air conditioning. Jorge is an honest , reliable and reasonable with pricing.  I cannot rave enough about this business and the owner.  I highly recommend him! He is a savior from the Arizona hot weather!

My AC was tripping the breaker so I found Scott on Goggle and gave them a call, he called me back quickly and was out just a few hours later right when he said they would be. I needed a new motor and they did the job very quick and for a great price. It's really hot right now so I'm glad they got me up and going again so quick. No muss no fuss just the way I like it. I would recommend them to anyone and I'll call them again if I need it, hopefully not for awhile though.

Chase (the owner) is truly a professional.  He responds quickly and gets the job done very well, timely and at a reasonable cost. He has always taken excellent care of our HVAC.  I highly recommend Top Gear to anyone needing scheduled maintenance, repairs, or a new heating and/or cooling unit!

After returning from Vacationing abroad. Came home to 100+ degree weather. Reached out to Alexis at Royalty Air, and to my surprise, set me up with a same day visit to check out my lower floor Ac unit. Unfortunately the compressor did not hold up. (Was an older unit) Alexis ordered me a new one. By the very next day he arrived and set it up. Top notch service all around. I will recommend Royalty Air to my friends and family.

I've had such a good experience with Emery Cooling, Heating, and Solar, I feel it's important to share my experience with a top-notch contractor.  Generally, I'm not a person who does online reviews of construction or service jobs.  With that said, I waited for a couple of weeks after the installation to make sure everything was still a quality, top-tier job.  Spoiler alert:  It absolutely IS a top tier company with the highest quality of customer service I've encountered since moving to AZ.

TLDR; Emery Cooling, Heating and Solar is, hands down, the best company I've hired in Arizona for the past 12 years.

Please note:  I have posted this same review on Google.  I am still not a robot.

A quick summary of my experience from January to mid-February 2023...  When I filled out the online form for HVAC companies, I knew there would be a lot of responses to sort through.  What I didn't expect was a written response generated in the first 4 minutes followed by a phone call from the owner of the company, Richard Emery.  On that call, Richard carefully listened to my situation, evaluated a course of action and was able to have a recommendation based on ALL OF THE FACTS.  

I've been employed in construction, off and on, for almost 40 years.  There's something profound about helping someone solve a real-world problem and providing a real-world solution, at a fair price, on time, at budget, both quickly and professionally.  Richard and his crew are very good at their job.

After working the trades for nearly 20 years, Richard Emery started his own company and has hired an impressive group of people with a wide range of experience spanning several different areas of construction trades.  He told me one of the reasons he started Emery Cooling, Heating, and Solar was because he was sick of seeing people not getting a company that was reliable and fairly priced.

I was astounded to discover how knowledgeable his guys are - not just in HVAC, but in nearly every trade needed to pull off a major installation for the customer.  I suspect his company can run sewers-to-solar and everything in between.  That's a rare quality for an experienced contractor in Arizona.  The fact that he has an agreement with a financing company for big ticket items sealed the deal on affordable price and great value.

Richard worked with me to find the absolute best option for my needs.  He listens carefully to the customer and provides a detailed proposal covering all of the individual aspects of the job.  If the quote isn't quite correct, he fixes it -- right then, right now.  

Many contractors will tell you Customer Service is number one.  That sounds good, but Emery Heating, Cooling and Solar LLC isn't most contractors.  He and his crew will work as long as it takes, even if it means showing up on days and times most convenient for his customers.  Other companies don't usually make accommodations for installation and repair.  Richard Emery absolutely does.  The owner of the company shows up and works alongside his team.  The owner of the company gets his hands dirty to make sure the job is done correctly.  

In my particular experience, there was one little thing I wanted done which I didn't notice, and that I missed on the final walkthrough.  I sent a message to the company asking if this one thing had been done.  Richard responded almost immediately.  Within 15 minutes after the call, someone was at my house and fixed the issue.  It was after 7:00pm.  It was dark.  It required a ladder and flashlight.  20 minutes after my call, it was also DONE.

Earlier, I started this review saying I never give online reviews.  I expect professionals to do professional work.  I've been disappointed by other companies.  I've fought with contractors to fulfill the scope of work which was IN WRITING on the contract.  That fight didn't, and I suspect Wouldn't, happen with this company.  I'm beyond impressed.  I couldn't be happier about our family's decision to hire Emery Cooling, Heating, and Solar.

I have two last words to finalize this long review:

HIRE THEM.

Had great service from Heat Slayer last month. We had purchased a home warranty when we bought the house    and our a/c started acting up. The warranty company assigned Heat Slayer to repair it.
He was very prompt, kept us informed on repairs etc;
We had him work up an estimate for some duct work for the back bedrooms which turned out better than expected and at a very reasonable cost, he also serviced all of the HVAC system.
We will definitely use him for our annual maintenance

My gosh. Thad is amazing. His work ethic is unmatched. He was even patient with our yip dog. (Ug!) He really saved the day for us. He gave us an new AC system and got everything working. He even came back to make sure everything was working correctly.

Thad is the most helpful guy as well. To make sure we had AC restored he worked almost 12 hours straight! ...Up in our very hot, stuffy attic!

Definitely give Thad a call.

Called Airnow and they were able to come check up on my AC the same days just a few hours later!  Great Job!!!

Run from these guys. Had two AC units & two air handlers installed when we purchased our home. We had to argue to have them to up the size of the second unit to match the house design (vaulted ceiling on west side vs lower ceiling on east, etc.). That should have been the 1st clue.
After the sloppy install we started averaging one service call every three months. This went on for two & 1/2 years. Things improved significantly once I wized up and started using someone else to service their mess. Now in year 5 1/2 the new service guys said we really need to move on to new units. Have confirmed this with two other companies. Same input - they look at the entire set up, look at our pile of paper work from the service calls and then shake their collective heads. Oh, and my wife looks at me like she wants to beat the crap out of me for throwing away so much $$$ & her time because she's been the one that has had to be there for the service calls.
Please don't be me. If you see their truck - run. Don't dial their number. Don't let them in your yard. Lock your doors.
Ps - wish I could have posted a negative star rating.

Would not recommend this company at all! Scam artists. They messed up all the wiring on my unit and charged me 3 times what other companies would charge. I should have read the reviews online before I called them.