Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Jerry the owner is one of the best in this market. He is fast responder, friendly, knowledgeable and fair.. I've lost my roof A/C in the middle of August heat wave of 110-115 temperature. Jerry did diagnose the problem, initiated a plan, got the parts and fixed it. All done fast and professional. High five to you Jerry, please keep up the good work. I highly 100% recommend his company to friends, families and neighbors. Call him if your AC fails, you'll be happy

Full disclosure here, I have not had any HVAC work done by this company. However, I've just completed a business transaction with Derek. This young man impressed the heck outa me. He did what he said he would do, was honest, and concerned for my welfare as well in addition to being responsible and respectful.

Honest and very professional... Found myself a permanent a/c guy to take care of all my a/c repairs. Bills a/c was more than fair and very good at there trade.  after the other company less than professional services.  Bills is a go to for a/c heating repairs.

I've used Sammy 3 times now and total care has always been very honest and fair.  The other two times were for rental properties I was helping out on but today he saved my butt at the house.  Thanks for you hard work; nice to see there are honest companies still out there!!!!  I'll be checking with you when it cools down for some options on a new unit even though I was surprised you weren't all pushy like the other guys but instead fixed like I asked.  Thanks for getting this one back up and running!

Just now Innovative Air Tech Garrett came to my home and did annual springtime maintenance on my home unit, and on the ductless splitter unit Innovative Air founder & owner Julius installed years ago on my guest house in the back yard.  

Garrett was professional and knowledgeable and completed all the work in this one call.  He made a minor correction that could have been a major problem in the weeks to come.

People like Garrett are the reason I recommend Innovative Air  Conditioning & Heating to colleagues.  Everyone at the company is great too, particularly Karen, who manages the office.  And with preventive maintenance like today I can rest easy for the coming summer

So amazing! After dealing with a different company, that left me with no AC for days, I was extremely grateful and impressed with Kilter. They went out of their way to come fix my a.c. the same day I contacted them!

Just our luck, our air went out during the hottest time in Arizona. Our neighbor recommended this business. The owner Jorge came and work on our unit for most of the Saturday afternoon. Though he was not able to fix it with parts he had, he was willing to come back Sunday. As promised, he came early on Sunday and worked all morning to make sure we had air conditioning. Jorge is an honest , reliable and reasonable with pricing.  I cannot rave enough about this business and the owner.  I highly recommend him! He is a savior from the Arizona hot weather!

Honest to a fault great work they had it fixed up and solved in less than 15 minutes will be a repeat customer. So glad to find an honest ac company. They did an awesome job and earned my loyalty!!!

Chase (the owner) is truly a professional.  He responds quickly and gets the job done very well, timely and at a reasonable cost. He has always taken excellent care of our HVAC.  I highly recommend Top Gear to anyone needing scheduled maintenance, repairs, or a new heating and/or cooling unit!

After returning from Vacationing abroad. Came home to 100+ degree weather. Reached out to Alexis at Royalty Air, and to my surprise, set me up with a same day visit to check out my lower floor Ac unit. Unfortunately the compressor did not hold up. (Was an older unit) Alexis ordered me a new one. By the very next day he arrived and set it up. Top notch service all around. I will recommend Royalty Air to my friends and family.

I've had such a good experience with Emery Cooling, Heating, and Solar, I feel it's important to share my experience with a top-notch contractor.  Generally, I'm not a person who does online reviews of construction or service jobs.  With that said, I waited for a couple of weeks after the installation to make sure everything was still a quality, top-tier job.  Spoiler alert:  It absolutely IS a top tier company with the highest quality of customer service I've encountered since moving to AZ.

TLDR; Emery Cooling, Heating and Solar is, hands down, the best company I've hired in Arizona for the past 12 years.

Please note:  I have posted this same review on Google.  I am still not a robot.

A quick summary of my experience from January to mid-February 2023...  When I filled out the online form for HVAC companies, I knew there would be a lot of responses to sort through.  What I didn't expect was a written response generated in the first 4 minutes followed by a phone call from the owner of the company, Richard Emery.  On that call, Richard carefully listened to my situation, evaluated a course of action and was able to have a recommendation based on ALL OF THE FACTS.  

I've been employed in construction, off and on, for almost 40 years.  There's something profound about helping someone solve a real-world problem and providing a real-world solution, at a fair price, on time, at budget, both quickly and professionally.  Richard and his crew are very good at their job.

After working the trades for nearly 20 years, Richard Emery started his own company and has hired an impressive group of people with a wide range of experience spanning several different areas of construction trades.  He told me one of the reasons he started Emery Cooling, Heating, and Solar was because he was sick of seeing people not getting a company that was reliable and fairly priced.

I was astounded to discover how knowledgeable his guys are - not just in HVAC, but in nearly every trade needed to pull off a major installation for the customer.  I suspect his company can run sewers-to-solar and everything in between.  That's a rare quality for an experienced contractor in Arizona.  The fact that he has an agreement with a financing company for big ticket items sealed the deal on affordable price and great value.

Richard worked with me to find the absolute best option for my needs.  He listens carefully to the customer and provides a detailed proposal covering all of the individual aspects of the job.  If the quote isn't quite correct, he fixes it -- right then, right now.  

Many contractors will tell you Customer Service is number one.  That sounds good, but Emery Heating, Cooling and Solar LLC isn't most contractors.  He and his crew will work as long as it takes, even if it means showing up on days and times most convenient for his customers.  Other companies don't usually make accommodations for installation and repair.  Richard Emery absolutely does.  The owner of the company shows up and works alongside his team.  The owner of the company gets his hands dirty to make sure the job is done correctly.  

In my particular experience, there was one little thing I wanted done which I didn't notice, and that I missed on the final walkthrough.  I sent a message to the company asking if this one thing had been done.  Richard responded almost immediately.  Within 15 minutes after the call, someone was at my house and fixed the issue.  It was after 7:00pm.  It was dark.  It required a ladder and flashlight.  20 minutes after my call, it was also DONE.

Earlier, I started this review saying I never give online reviews.  I expect professionals to do professional work.  I've been disappointed by other companies.  I've fought with contractors to fulfill the scope of work which was IN WRITING on the contract.  That fight didn't, and I suspect Wouldn't, happen with this company.  I'm beyond impressed.  I couldn't be happier about our family's decision to hire Emery Cooling, Heating, and Solar.

I have two last words to finalize this long review:

HIRE THEM.

Had great service from Heat Slayer last month. We had purchased a home warranty when we bought the house    and our a/c started acting up. The warranty company assigned Heat Slayer to repair it.
He was very prompt, kept us informed on repairs etc;
We had him work up an estimate for some duct work for the back bedrooms which turned out better than expected and at a very reasonable cost, he also serviced all of the HVAC system.
We will definitely use him for our annual maintenance

My gosh. Thad is amazing. His work ethic is unmatched. He was even patient with our yip dog. (Ug!) He really saved the day for us. He gave us an new AC system and got everything working. He even came back to make sure everything was working correctly.

Thad is the most helpful guy as well. To make sure we had AC restored he worked almost 12 hours straight! ...Up in our very hot, stuffy attic!

Definitely give Thad a call.

Our AC started blowing warm air during the hottest days this week. I assumed it had something to do with the filters my son neglected to change on time, but wanted someone to come have a look. The lady who answers the phone (Amanda, I believe--I'm terrible with names) was friendly and funny. She gave me a lot of free advice and stepped me through some things to try before sending out the service call. Apparently some people get upset when he comes out and says their filters need changing, lol.

Long story short, the dirty filters caused the compressor to work so hard that the AC threw a breaker. So now my son is out a $59 service call and I have peace of mind that the AC is in great shape. Best of all, the temp read 74° this morning.

Great place. A+

Just had work done on heater. Transformer needed replaced. Work was done without any estimate and bill presented for $447. Called to ask for breakdown on cost and was told service call waived but, we charge flat rate. No apologies for what seems to be overpriced. Hardline customer service- not a friendly conversation. Bottom line- if you do business with these folks, get an estimate up front before work is done and avoid  being surprised by expensive unitemized bill in the end. Not pleased with interaction and condescending customer representative.

Wish I had seen some of the prior reviews earlier.....
Received a call to have my AC inspected/serviced and agreed.  When the representative  showed up he quickly looked at my system in the attic and then came down and showed me the photos he said he took showing how corroded the coils were and that the blower was leaking oil which if not repaired immediately would require a whole system failure. He then got his supervisor on the phone to tell me I needed to replace the air handler and blower and it would cost $5400.  He was quite pushy on asking for an immediate decision, which I refused without getting another opinion.  
I also asked for a copy of the photos and the proposal be emailed to me so I could review.  That never happened.  
Yesterday I had another recommended and experienced AC technician check and it appears there is nothing wrong with my system at all.  In fact, after this technician had me come up to the attic to look, the photos the FH Air technician showed me do not appear to have been from my system at all!!
Very disappointing for a local company to stoop to this level to sell services.  Beware....

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php