Best Heating & Air Conditioning/HVAC in Phoenix, AZ

These guys are great!  No hassle.  Low charge for service calls - I forget if it is $40 or $60, but either way, it's a good deal for an honest diagnosis.

Nothing but quality service and advice from Chad,who along with his wife Nicole,own Paragon Service Pros. Currently have a service contact with Paragon,that is not only a good value and piece of mind but also offers some discounts as well. Recently had him and his team perform a HVAC duct cleaning,along with the clothes dryer duct cleaning,on our home. A nice difference in the air quality in our house. On time arrival,professional appearance and timely competition of service round out our experience with Chad at Paragon Service Pros.

Aire Serv was recommended to me by another family who had used them. We had an overflowing drip pan/clogged drain line that led water pouring through our ceiling.  Their scheduling line is very professionally run. There trucks are branded, techs wear uniforms and booties when they come in the house. Jonathan came out promptly and worked on our problem. We had some additional complications and each time Jonathan was out promptly and professionally to take care of it. He seemed to take pride in his work and to really want to solve the problem for us. They stood by the initial cost too and didn't charge us extra to come back until the job was done. I would recommend this business as a reliable option for air conditioning needs.

This company saved the day for me about this time of year last year. They did a good job and made sure my part was covered by warranty because I had a five year warranty on my AC and they got my AC working again ASAP. So anyways, the last few days I have been having issues with my AC unit and I wanted to do business with them again but I forgot their name so I called my State Farm agent who referred me to them last summer. So they give me the number and I give AZ Perfect Comfort a call and they find me in their system but the lady that answered the phone didn't seem to eager to earn my business but she did answer some basic questions and then placed me on hold but since I was on break at work and it was 110 degrees outside I decided to hang up after about 3-5 minutes of being on hold. I am giving a one star because this company never called me back even though I was a previous customer and they had my contact information. I tell you customer service these days is horrendous in the customer service field and with the competition being so tight in the Arizona market you would think AZ Perfect Comfort would want repeat business but I guess they don't. I will call my State Farm agent and ask for a different referral.

Very good guys with prices and service and highly recommend them and thanks so much for Benny for his great friendly service,  When I came back Saturday night and found my A/C is down for some reason and called all the air conditioning companies and all put me on thr waiting list then kept trying do my calls on Sunday and no one can come soon then got this company name and Benny responded to my call land came immediately , he fixed the problem with lower coast and shortest time, thank you so much

Trae and Mark did a fantastic job replacing our 4 ton unit located on our roof.  They were prompt and professional.  Mark set the expectation and both he and Trae more than delivered.  On top of that, their prices were very competetive!!  We HIGHLY recommend Top Tier to anyone in the market for a new AC/heat pump.

Arrived on time!  Completed a quick diagnosis of the issue. Replaced a corroded refridgerator waterline. Repair completed in under an hour. We will use again this company again.

Ray and the 911 Air team were awesome. They just recently installed 2 Goodman units at my residence. They were professional, on time, and finished the job in 1 day! I was amazed. I have utilized 911 Air in the past and have had excellent service. You can rest safe knowing they are honest and fair and I wouldn't use anyone but them. I am also a former AC technician so I know what good AC service is.

Richard and Sedrick were very friendly and thorough. Helped us save some money with alternative options. Great follow up with their services. Awesome price for the thorough service.

Mike and his team are amazing and always able to locate the issue when we have a problem at a property.  His prices are fair and reasonable for all types of repairs.  Professional, on-time and explains whats going on with the units so you understand.

Have experienced many other companies both from my local area and from  farther out and Macs's tops them all with the way they handle the issues and the ac repairs.

Our air conditioning stopped blowing cold air. Based on the great yelp  reviews, we called Clark Heating & Cooling. On a Sunday, Gabe  answered the phone and sounded like he was knowledgeable and we set up a  time within a few hours for him to fix the problem. Gabe arrived on  time and he was beyond nice. Gabe fixed the problem very quickly. Thank  you Gabe !!!

I agreed for him to come out to the house.  we discussed the job through messaging.  I sent him a lot of photos at his request.  He assured me he could do the job.  Saturday came and he sent me a text message that he would be done with his morning job in about an hour and a half and be heading my way, to my house.  He didn't show up and I heard nothing from him again.

This company is the best!!! We moved into an old home that needed a complete remodel but we had to live in it during the process.  There was no heat or air conditioning in the home.  North Mechanical was the only HVAC company in Payson that would work with us through the process, installing the system so we had heat and cool, and then completing the installation in stages as we progress with the remodeling.  Great company, friendly, understanding, prompt, efficient, fair pricing.

I would recommend caution when using Merlin for your AC needs. In fairness, my experience may have been an isolated one, but the technician that came out to service my AC that had gone out on a day that reach 112 degrees, could NOT diagnose the problem. She proceeded to describe how she was certain the fan was burned out, but could not be sure about the compressor, and would only know after she replaced the fan. The story I got was that this could be a lengthy trial and error of fixes that could end up needing to replace the entire unit. That is what she recommended and quoted me between 11-14k to replace?  (The unit was 8-9 years old and she said that is about all you can expect?)  I was uncomfortable and decided to get a second opinion. CW AC in Scottsdale was recommended so I invited them out. Within 15 minutes they diagnoses a bad part in the ac unit itself. The replaced it on the spot and we're out the door for $350. (They also shared my unit appeared to have a good 5-7 years of life left and recommended a service, which I have now scheduled with them)  Be cautious with Merlin. I felt they were trying to take advantage of a very bad situation to significantly overcharge and sell me something that was absolutely not needed. This service call to fix the problem become a Sales job given the vulnerable situation (I have a large dog that was struggling with the heat and had to get this fixed?)

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