Best Heating & Air Conditioning/HVAC in Phoenix, AZ

These guys are great!  No hassle.  Low charge for service calls - I forget if it is $40 or $60, but either way, it's a good deal for an honest diagnosis.

Amazing company!! Keola, Brennan, Devan, and one other tech (didn't get his name, sorry!) all did phenomenal jobs when they came out to install our new unit and cleaned our ducts and vents. Everyone was thorough, highly efficient, accommodating, very professional and honest.  They had everything timed perfectly which was quite impressive lol Communication was made quick and easy thanks to Julia and Nicole.  They answered all of our questions, addressed all of our concerns and were able to schedule us quickly.  We can't say enough good things about this company.  They are our go-to AC company and would not recommend anyone else.  Thank you guys!

Contacted Aire Serv to do an evaluation of the AC unit prior to selling the house. The tech was friendly, on time, and very thorough in his work.
The reason for 3 stars is simple. The tech determined in the written report that the AC unit needed replacement but would not provide a quote. The best he could do is give me a range of 5-10k for the replacement. I was told that they don't give unit replacement quotes to consumers that shop competitors. This statement is puzzling to me since I wasn't shopping competitors at that time. Besides, we live in a democracy where markets heavily depend on competition. Simple economics! Long story short, I ended up replacing the unit with another company two weeks later.

Thanksgiving night I couldn't get the air to shut off!  It was so cold in the house.  I couldn't wait to go to work the next day to warm up.  The operations manager came out on Black Friday (because he gave all his employees the day off) to fix the problem.  He even had to run to Home Depot on one off the busiest days of the year to get a wire.  Bless him!!  I've had heat all weekend.  We plan to add a second story next year.  Guess who we will call for a new unit?  You got it!  AZ Perfect Comfort.

Very good guys with prices and service and highly recommend them and thanks so much for Benny for his great friendly service,  When I came back Saturday night and found my A/C is down for some reason and called all the air conditioning companies and all put me on thr waiting list then kept trying do my calls on Sunday and no one can come soon then got this company name and Benny responded to my call land came immediately , he fixed the problem with lower coast and shortest time, thank you so much

Trae and Mark did a fantastic job replacing our 4 ton unit located on our roof.  They were prompt and professional.  Mark set the expectation and both he and Trae more than delivered.  On top of that, their prices were very competetive!!  We HIGHLY recommend Top Tier to anyone in the market for a new AC/heat pump.

William responded to my inquiry promptly, I was able to schedule my repair within the hour of my initial request. William showed up right at the scheduled time and worked efficiently to fix my drain. I would definitely call them again for any future plumbing issues.

Ray replaced the AC unit at the home where I am currently living.  He and his crew did a great job!  Ray kept in touch with me throughout the entire process, and had it fixed fast!  He also installed a programmable thermostat, set up the schedule for me, and explained how everything worked, inside and out. The price was excellent, the service was professional, and everything was done on time.  The best part is, I just got my first electric bill since the replacement, and it was $82 less than the month before!  I would not hesitate to recommend 911 Air Repair for any product or service you might need!

I worked for this company and they are refusing to pay up the last bit of money they owe me for a job that got completed and paid out. I wouldn't recommend these crooks.

Fantastic service.  I contacted Mike to come take a look at my unit.  He was in the area doing another service call and made a pit stop at my home and got me squared away!

When I saw smoke coming from our AC unit I was 100% sure that we had to replace it; however, when Ivan checked it out he found the problem that could be FIXED for a tiny fraction of the price.  Dave and his team are totally honest, very reliable and know what they are doing.  The AC unit is working beautifully and I can't thank Clark Heating and Cooling enough.

I do not recommend anyone hire Joe for tile work, or anything else for that matter. I reached out at the beginning of June to have him demo and re-tile two bathroom showers and initially, Joe was very responsive. I chose him because he had photos of a previous tile job he had done. He sent me a quote and told me it would take 2-3 days per bathroom from start to finish. He came out the first day and removed the tile, and then found that the original tile was put up on drywall. As we decided to put in cement board, he told me it would take an extra day per bathroom. I offered to buy the backerboard, he said not to worry about it.

First day was demo. Second day was 5 days later due to his family emergency, and he put in the backerboard and shower valve. Day 3 (a week after starting) he started to put up tile and wasn't able to finish, so he came back the next day. Took 4 days just to get the tile up (no grout), at which point I was able to get a good look at his work.

He had left tile spacers in from Day 3 (should have been removed after 20-30 min). If I hadn't removed them, they'd have been left in over the weekend. Most of them were stuck and broke off. There was also a dent in my tub and adhesive all over it. When I texted him about it, he said I could clean the adhesive with a sponge and regarding the damage to the tub that happened when I did the demo. No apology or offer to fix it.

I then noticed that one of the walls wasn't level. Several of the tiles were out of place, one had a corner popping out. None of the grout lines were even. There was a huge gap between where the tile ended and where the drywall began. When I texted him regarding the wall not being level, he took two days to respond. When I sent a follow up text after not hearing back, he said he could take out and replace the tiles but could not fix the wall not being level.

I then had two separate contractors come out to assess it and both said it was the worst work they'd ever seen. They confirmed that the wall should not have been tiled until it was level, and that they could definitely level it but the whole shower would have to be ripped out and started over. Additionally, now the tub needs to be replaced as Joe damaged it during the demo.

I reached back out to him with this information and apart from saying sorry for the inconvenience he did not take any responsibility for not only the terrible work, but the damage he caused. I sent two additional texts and he completely ignored both. He has refused to refund my deposit or fix the work (beyond replacing a couple of tile, which is a complete waste of time). So now it has been two weeks, I still don't have a functional shower, and I am now out $2,000 between the deposit and the tile and tub. Unacceptable.

Major disappointment. First, they were supposed to do our job 10 days ago. it took multiple calls to their office to finally get them to do anything after there initial diagnostic visit. In addition, they charged an outrageous service charge just show up the first time. then, as they needed to order a part,they then charged us another service call charge to install. The job took 5 minutes for their tech to do as they just needed to change out a minor part.

We used this company 3-4 years ago, and they were great. Very disappointing this time. So we will look for a new heating and cooling company for our future work. Do not recommend at all.

Had our ac replaced. Very organized process. The entire staff is extremely friendly and helpful. Clean work you won't even know they were here. Prices are high but from what I'm told Costs are high everywhere. My ac came with a long term maintenance plan so that's included in the pricing. So far so good with this company. I will update if anything changes during any maintenance visits. Only thing I wish I could actually see a breakdown of the pricing. They just give a package amount.

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