Best Heating & Air Conditioning/HVAC in Phoenix, AZ

These guys are great!  No hassle.  Low charge for service calls - I forget if it is $40 or $60, but either way, it's a good deal for an honest diagnosis.

Nothing but quality service and advice from Chad,who along with his wife Nicole,own Paragon Service Pros. Currently have a service contact with Paragon,that is not only a good value and piece of mind but also offers some discounts as well. Recently had him and his team perform a HVAC duct cleaning,along with the clothes dryer duct cleaning,on our home. A nice difference in the air quality in our house. On time arrival,professional appearance and timely competition of service round out our experience with Chad at Paragon Service Pros.

John from Aire Serv went above and beyond to accommodate all services requested. As I am out  of  state, he sent me  pictures and text every step of the way. Communication was top notch! He went aboove and beyond for me and my family! Thank you John!!!

First let me start with the customer service...top notch the entire time! From setting the appointment to confirming the appointment to the arrival of the technician, their process is extremely professional. I was in the process of selling my condo and the buyers realtor wanted me to add a $750 allowance for an issue the inspector flagged. I called AZ Perfect Comfort and the repair was an easy fix that saved me over $600. Honesty and integrity are the name of the game with this company.

We were in a bind and they came thru. Benny was honest and helpful. Would recommend, thank you!

Trae and Mark did a fantastic job replacing our 4 ton unit located on our roof.  They were prompt and professional.  Mark set the expectation and both he and Trae more than delivered.  On top of that, their prices were very competetive!!  We HIGHLY recommend Top Tier to anyone in the market for a new AC/heat pump.

Arrived on time!  Completed a quick diagnosis of the issue. Replaced a corroded refridgerator waterline. Repair completed in under an hour. We will use again this company again.

Ray replaced the AC unit at the home where I am currently living.  He and his crew did a great job!  Ray kept in touch with me throughout the entire process, and had it fixed fast!  He also installed a programmable thermostat, set up the schedule for me, and explained how everything worked, inside and out. The price was excellent, the service was professional, and everything was done on time.  The best part is, I just got my first electric bill since the replacement, and it was $82 less than the month before!  I would not hesitate to recommend 911 Air Repair for any product or service you might need!

Ben came out to check our HVAC in a home we just purchased.  He was honest, knowledgeable, and didn't try and rip us off like other companies we had out.  I would definitely refer this company.

Thank you Mike! My mother in law discovered our downstairs unit wasn't working. I posted on a local Facebook page and Mike responded. Within 20 minutes he was at our house and it took him even less time to fix the problem! We were so worried we would have to wait until Monday to get it fixed and it's such a relief to have it taken care of do quickly!

Could not answer the phone. Once they did the person (I think fell asleep) as they did not speak for a full five minutes after greeting me, during which I assumed they were looking for a time slot. Once I spoke again the person did not know why I was speaking to them. I asked if they were okay and the answer was they are sleepy and have no availability this week.
Not sure how they have all 5 star ratings if they can't get someone to answer the phone to make an appointment.

Can't say enough good things. So responsive, helpful, honest and really good work. We will definitely use them again in the near future. Extremely competent and very reasonable prices!

Had an appointment for tuesday @ 8 to 9 a.m.  my wife waited for hours and no show. She called this company and the female that answered told my wife that she called and cancelled. So my wife missed a day of work and rescheduled for today. She and i both work so i waited ( 8 to 9 a.m.) about 10 i called and spoke with k____y. She said we did not have an appointment and insisted that my wife called to cancel the day before (which was not true) and did not reschedule. So wether it was k___ys mistake or not she was a bit rude and insisted how wrong i was and said she would call me back. She did call back and trying to be appologetic said some one would be here shortley. They did come as promised and are gone to find a part. Finally, i called work and said i couldn't come in due to this abortion of customer service. My wife and i both missed a day of work. I hope others have had a better experience.

Ohhh nooooo... they are shady!! They will break your stuff just to make you pay them to fix it... BEWARE!! They didn't realize i have cameras and got the whole thing on video!!

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