Best Heating & Air Conditioning/HVAC in Phoenix, AZ

I was very pleased with the professional, courteous service that I received from Accurate Air. I too had a part that needed replacing and my unit was under warranty. Even though the technician did not have the warranty part stocked on his truck, he was able to get my unit functioning for me until the warranty part arrived.

I really felt that the technician went out of his way to ensure my comfort until we were able to get the unit fixed with the correct parts. After some explanation from the technician, I understood how difficult it would be to keep stock of all parts for all kinds of units on their trucks. it was great that they were able to provide me with a stock part so that my family and I could endure the heat.

Very much appreciated their honesty and great service!

We had Brandon come out and inspect our unit. I was at work so my wife was there. He informed her we had no charge left in the unit and it needed to be replaced quoted 8900 for new unit. I asked him to clean the coils, as they have not been cleaned. That service came to $384. I decided to get other quotes. The next guy came out and put his gauges on it and informed me charge was not low. He then checked my coils and told me they had not been cleaned he took pictures and cleaned them for me. Which made a big difference in my units operation. I have asked for a refund from semper fi, but have yet to receive a response

We live across the street from Scott, one of their Service managers, and he helped us decide to go with Scottsdale Air (after we got 3 other bids)   Eric Johnson came over to talk to us, and as a sales person myself, I was prepared for the hard sell. Imagine my surprise, when he asked where the attic access was & got up in the attic and poked around, made notes, took pictures. I had an idea of what level of HVAC I wanted to go with (as cost was a concern).  I had done my own research prior, &  wasn't really interested in the high end stuff because I thought for sure it wouldn't pay for itself before it became obsolete technology. He did heat load calcs, listened to the concerns we had about hot spots, and went over equipment choices, available rebates, energy consumption (my biggest concern), helped me do cost comparisons, and answered every question I had.  I have knowledge of the industry based on my career, so I knew what he was doing, and what he was talking about.  He was completely respectful of it. He spent a lot of time looking to solve the issues we had, without adding additional expense (which we thought would happen).  He is very knowledgeable, and is a master at his job.  He didn't oversell or try to upsell anything we weren't interested in.  After listening to our concerns,  he came up with great ideas, which were implemented and so far, they are working out perfectly!  We ended up going with a higher end unit (variable speed, 18 SEER) and didn't have to go with auxiliary cooling in a room that doesn't have supply grills.  With our old unit, we would have to turn the volume up on the TV about 10 notches, every time it kicked on. Our new unit is so quiet, I have to go look and see if it's still running. The installers were great too.  They were respectful to me, and to my home.  They cleaned up and avoided making messes if they could.  They explained our new thermostat, filter changing, the app for the Tstat (and I love apps and gadgets!) etc.   I was very impressed.  I'm 100% thrilled, and look forward to saving on my energy bills.  Call Eric Johnson/Scottsdale Air, he's your man if you want a new energy efficient unit.  (Scott's pretty cool too.)

Mr. Alejandro did a fantastic job installing our Mini split, he was very professional and communicated very well about the install and process! Would recommend him to anyone looking for professional install and great service!

Called to schedule an annual check up and got an answer right away. Turns out it was the owner who answered and immediately got me on the schedule for a 2 day turn around. Tony was professional and informative about the check up.. will definitely be using him for future needs!

Great service. Came out within a short time of when we called about our air conditioner went out. Diagnosed the problem very quickly. Repaired unit and made sure it was working correctly. Very reasonable price. Would absolutely call again for work.

We were so impressed with the level of professionalism and competency that Rex, the owner of Senor Mist, exhibited when he installed our backyard misting system. We had a total of 4 estimates of local companies and by and large we felt the most confident with Rex and we are happy we went with his company. First off, it's a family owned local business so the attention you get with Rex and his team are really top notch. We did have some newer people out from well known companies for 2 of our estimates and it was clear that that their lack of experience didn't make us confident that they would do the job with the least amount of aesthetic damage, which Rex and his company took the time to determine. The system he installed was put on both our upper and lower patios, and we are going to be in so much better shape for this upcoming summer. The reviews here do not lie- I was happy to give Rex my business and I can tell he values his customers and takes great pride in his work.

Quoted me $625 for labor only to replace an in warranty single speed condenser fan motor  avoid like the plague.

I contacted Francisco about a project with a family I was working with to get their AC fixed.
Francisco was fast, courteous and VERY Knowledgeable. Francisco will not price gouge you and tells you EXACTLY want needs to be fixed. I will recommend him to anyone in my family and friends circle.

These folks are the real deal. Diagnosed our problem promptly, replaced the fried circuit board, inspected our furnace and told us our 26 year old unit was solid and had a lot of life left. He didn't try to sell my wife extras or charge us for unneeded services. Rich called me prior to arrival to make sure it was OK to, ahem, actually be EARLY to his scheduled appointment. These folks have all five star reviews for a reason. Thanks!

Our air went out on 4th of July. They were able to come out in about 5 hours and Chris was professional and quickly fixed the problem. The problem was our condenser fan motor went out. Reason for 3 stars is the cost, we paid almost $700 just to replace a motor. This seems a bit high considering you can buy the parts for around $100.

Phenomenal Service! What sold me originally was the 20 minute conversation that l had on the phone with the Owners wife, who was very much interested in our problem and genuinely wanted to help. A very knowledgeable tech came to our home, explained what he was doing and why, showed me evidence of the problems and explanations as to why these issues arose. After fixing the problems, he ran a check of the whole system. Found little things, and took great care to comb through the system and adress everything. He took pictures and wrote down all work that he performed in detail. I was presented all of it,  in an email. He stayed late to make sure all was well. He went above and beyond. The owners wife called me the next night we again spoke for quite some time. She made sure everthing they could do waz being done, and l was charged a very reasonable price. They will be my HVAC people from now on.

I need to start off by saying that I called Michael at Desert Chill Air Conditioning at 6:00 pm on a Monday early evening.  My A/C unit for upstairs all of a sudden was blowing out warm air and was over 90 degrees upstairs. I couldn't be more impressed with how honest and straight forward Michael was and getting my A/C Unit up and running within 5 minutes!  He found the run capacitor to be bad, which was the best news for me as the customer. He had a new run capacitor on his truck, installed it, and what do you know, ice cold air upstairs again!  Total Cost of $65.  In the past several years, I have been given the run a round with many different A/C guys and companies.  I am so happy to finally find Michael at Desert Chill Air!  His honesty and ethics will never be forgotten in my books.  If you are looking for the run a round and many different diagnosis with these companies, call someone else.  If what you need is a quick and honest job, call Michael at Desert Chill Air Conditioning.  I am so happy I did and still can't stop smiling!

Robert

Ben is very responsive. My AC wasn't working and he fit me in with his other appointments. Within an hour he had the AC going.
I highly recommend.

I can no longer recommend Jaycox. Most recently, I had them out as my air conditioning wasn't working. It turned out to be my thermostat (a Honeywell from 2004 that allowed four intervals of programming on each day of the week). In less than 10 minutes, the technician installed a Honeywell FocusPro 5000. I was surprised to learn the new thermostat only allowed one setting. He said they used a one-setting thermostat as a more complex thermostat was often too confusing for their Sun City customers. I noted I would not be able to super cool; he said that I could super-cool by changing it manually. I noted I would have to be home and awake at all the times I want the temperature to change.  He said he had an Ecobee programmable thermostat at home and liked it a lot. Then came the bill: $69 for the service call, $180 for the one-setting simple thermostat and its installation = $249.

Later, I started investigating prices and was shocked at how low one-setting non-programmable thermostats are. I called other HVAC vendors and also checked out sites like CostOwl that described what one should pay for various thermostats and their installation. Interestingly, I found the FocusPro 5000 on Alpine Home Air for a retail price of $57.72...I also found it lower on Mercari, but that is not a dedicated AC site. I noticed that the box the thermostat came in was dated 2013.

I called Jaycox and inquired about the cost of labor: $110/hour. I asked what the breakdown of labor and materials was for the thermostat installation and was told there was none; it was a flat fee for the item and the install. I twice talked to the service manager who said I could pay more to cover the cost of having an Ecobee or whatever thermostat I wanted installed.

After thinking about it, I told him I didn't want an Ecobee, rather something like I had before. I told him I felt taken advantage of in terms of pricing, and that I felt Jaycox has changed. He suggested I talk to the owner, Patrick, so I left a message. Patrick called me just after 7 a.m. when I was dead asleep. I asked if we might talk later when I was alert. I called again and left a message, but didn't hear back from him, so I tried calling again another day in the 0700 hour. I was told he would be paged (that surprised me). I never heard back.

Additional Notes:

I also asked the tech that put in the thermostat for an air-conditioning bid. He asked me the square footage of my house. On looking at the unit, he was surprised it was a 5-ton and asked if I had cathedral ceilings; I noted I have 9-foot ceilings. He said that was why a 5-ton was there and needed. I asked about a comprehensive exam, and he said there was no need as it had previously been done by the builder and their engineers. I had indicated a comprehensive exam was important to me in bidder selection. I specifically asked about an energy efficiency exam and he said it could be done after the AC install and they would often throw it in. He didn't look at any other items, and quickly gave me a bid.

I think I would prefer a comprehensive exam and efficiency upgrades *prior* to installing a new system as this could impact system size. Additionally, if the initial installers chose a system that was too large, it would be good to detect this.

I asked the technician if APS offered rebates on AC installations. He said no, that they said they were too poor. I later contacted APS and found that they do offer a rebate on qualified AC installations. --I also learned that APS offers a $30 rebate on certain smart thermostats, including Ecobee, but not the FocusPro 5000 (as it is a basic non-programmable thermostat).

It also bothered me that on another recent visit this year, the same tech told me that the price of R22 was going up and this would make maintaining my system more difficult and he suggested getting a new one sooner than later. I told him that per news reports, the price of R22 had actually been falling. He said I seemed well-informed.

Overall, it's my fault for not being diligent in vendor selection. In the past, I found Jaycox to be an economical choice. I know ownership has shifted to the kids from the parent in recent years. I have appreciated that Jaycox responds quickly to service calls. --On the other hand, as is clear from the above, I feel price-gouged on the overly basic thermostat that I have. --I understood the service manager to say that they usually carry two types of thermostats on the trucks (not sure what the other is). I got stuck with an overly basic one (one temperature only) at a high price.

I guess I am glad I learned a lesson on a smaller priced job.

I was referred to jorge Flores from my aunt, his team came out a lot faster than I expected and they were able to get my new unit in pretty seamlessly despite coming into some supply issues. Pricing was a sizable amount better than the big box guys running around town and I feel like the service was more personable as well.

For the last few months we have had lots of work done on our home and what a way to have work done on our home Especially With George Brazil What a Fantastic Company this has been for us. All of you at George Brazil Should be Proud of What You Do Each and Everyone One Of You. 5 Stars is not Enough, More Like 10 Stars We Mean that Sincerely And we are Planning on Staying With George Brazil for a Long Time Thanks So Much.

Now to have a few of the Technicians To Be Recognized They Are; Harlan F. Nathan G. Bryan D. Stephan M. and Taurin C. Bradly H. They all Deserve to be Recognized and Acknowledge. We are so Proud of Each and Everyone of Them. Also the ones that take calls and make Appointments Should Also Be Recognized and Acknowledge  We are asking this Because They Deserve It Too.  Thanks Again To  All of You.

Victoria & George McGavin

Santino came checked out hot water heater and other plumbing.  He was very friendly and did a thorough check.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php