Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Tom and his entire staff have been helpful, honest, and transparent about the process as we made the decision to replace our air conditioners. The service has been top notch - they've earned lifetime customers.

Tim was very thorough and detailed in his inspection on a home I was looking into buying.  His report discussed everything with clarity and left me with no questions.  He did not try to push sales or additional services  when they were definitely needed, but answered those types of questions with professionalism.  I did not get the car salesman vibe from him at all.  Tim was even approached by the seller of the home to do side jobs and adjust his report to his favor, and Tim handled it with integrity and dedication to the accuracy of the report and the services he was hired to conduct.  

I would highly recommend this business to anyone seeking heating and cooling services.  

Semper Fi!

From the start salesman Eric J. explained each type of unit and what he felt we needed. He spent over 2 hours looking and explaining.  The crew that they sent out Anjel, Eucogio and Jaime were all dressed neatly. They were very polite and explained what they would do.  They never missed a beat!  We had two other bids one much higher for the same units and the guy was a mess. I would recommend Scottsdale Air.

Mr. Alejandro did a fantastic job installing our Mini split, he was very professional and communicated very well about the install and process! Would recommend him to anyone looking for professional install and great service!

Called to schedule an annual check up and got an answer right away. Turns out it was the owner who answered and immediately got me on the schedule for a 2 day turn around. Tony was professional and informative about the check up.. will definitely be using him for future needs!

During the recent hard freeze, our heating system didn't seem to be working properly. We called this company and they were slammed because of the weather.  They promised to come out - and they did.  It was in the evening and well past their normal hours, but the owner showed up and took care of the issue.  He had the house warming up in no time.  Excellent customer service.

After getting several bids on a replacement mister pump, Senor Mist had the best value for product and warranty. Karen was absolutely amazing and Rex and his team were professional with the install. Our new pump has exceeded our expectations! Their customer service was fantastic and I highly recommend Senor Mist!

I chose Preferred Air for routine AC maintenance. Daniel did a very thorough job of cleaning and examining the whole HVAC system. He explained any potential issues that I could have in the near future, and he had some good suggestions on things that I can do to extend the life of my AC unit. Daniel even made some custom-sized air filters for me because my air intake is a strange size.

If you are looking for HVAC services that use the ounce of prevention is worth a pound of cure approach, then Preferred Air is a great choice!

I contacted Francisco about a project with a family I was working with to get their AC fixed.
Francisco was fast, courteous and VERY Knowledgeable. Francisco will not price gouge you and tells you EXACTLY want needs to be fixed. I will recommend him to anyone in my family and friends circle.

On time, made a quality inspection, with appropriate adjustments. No problems with this company.

We called on a Friday night at 6:15 to just leave a message for Monday. To our surprise, they answered and said they would send someone out in the morning for no charge. We were shocked. Chris arrived promptly as promised and realized it was just our thermostat we installed over summer. We didn't realize we had to set the heat settings differently for gas vs our electric air. He had it fixed within minutes and didn't charge us a penny. Yelp users get that wonderful benefit. Be sure to mention you saw them on Yelp. Now, I feel I'm a good judge of character. Chris was genuinely caring and honest. Our unit is almost 18 years old, so it's getting to be that time to do. Guess who we will be calling? Yep. Bell Air. Thanks!

I recently had the pleasure of meeting Steve, the owner of a small business, to audit my system as the warm weather approaches. Mind you my system works flawlessly but I wanted it checked as it is over 10 yrs old. He crawled around my attic, checked 3 a coils and inspected the fittings and pans. He also tested the charge on all the compressors. He spent over an hr with me and basically said, your system is fine. He added a pound of coolant for good measure and wasn't going to charge me. I insisted and asked for 100 bucks. His honesty and experience in an industry prone to upcharging
makes his business top in the Phoenix AC circle. You want a fair shake?

Call Steve, and rest easy.

I need to start off by saying that I called Michael at Desert Chill Air Conditioning at 6:00 pm on a Monday early evening.  My A/C unit for upstairs all of a sudden was blowing out warm air and was over 90 degrees upstairs. I couldn't be more impressed with how honest and straight forward Michael was and getting my A/C Unit up and running within 5 minutes!  He found the run capacitor to be bad, which was the best news for me as the customer. He had a new run capacitor on his truck, installed it, and what do you know, ice cold air upstairs again!  Total Cost of $65.  In the past several years, I have been given the run a round with many different A/C guys and companies.  I am so happy to finally find Michael at Desert Chill Air!  His honesty and ethics will never be forgotten in my books.  If you are looking for the run a round and many different diagnosis with these companies, call someone else.  If what you need is a quick and honest job, call Michael at Desert Chill Air Conditioning.  I am so happy I did and still can't stop smiling!

Robert

Ben is very responsive. My AC wasn't working and he fit me in with his other appointments. Within an hour he had the AC going.
I highly recommend.

We've used Jaycox over the last 7 years to do a twice a year tune up, but our A/C which was 23 years old was failing.
Today we had a new Carrier A/C & furnace put in by Jaycox Air Conditioning and Heating.
The installers were polite, conscientious and very knowledgeable as they have been at all our tune ups. Because we bought a larger unit
our attic access needed to be larger so they increased the opening, cleaned up the mess and then put a nice trim around the edges to finish it off, looks great!
We highly recommend this company for all your air conditioning and furnace needs!

Jorge is back! One of the Valley's favorite HVAC technicians has returned.  For decades he has helped customers with his expertise, at minimum expense.  Jorge's honesty and kindness is unmatched.  When my AC stops working, he finds simple solutions, like replacing a burned out fuse, or a run/fan capacitor.  Jorge is a gem. I feel so fortunate to have his help.

DO NOT do business with this shitty company. They use to be a good company but these last 4-6 weeks two out of three technicians that they have sent out to look at my AC have been unprofessional, jerks and are simply dumber than a bag of rocks. The first clown that they sent out whose name is Kelly the first words out of his mouth to my wife when she answered the door was Are you going to buy the service contract?  I said can we get our AC checked out after all that is the reason why we asked you to come out in the first place. He goes up to the roof where the AC is located and less than 2-3 minutes he comes down, comes in the house and immediately asks are you going to buy the service contract? I said first of all did you find anything wrong with the AC? I said this was supposed to be an inspection as part of my annual check up. He goes back up to the roof and spends a little more time up there and then comes back down and says there is nothing wrong at this time. I said well how much is the service contract and he said $325 and I said well I can't afford that today and that I thought it was cheaper the last time I bought it. He was so quick to leave the house. He was disinterested in a long time customer after he learned I wasn't buying the service contract. I was so annoyed that I called George Brazil and told them how shitty Kelly was. They were apologetic and gave me a free winter check up and said they would send someone back out to do a proper inspection. We asked specifically for Roy because he has been a good technician over the years. He came out and did an inspection and identifies a problem and does a courtesy fix on the same issue we have been having off and on over the years. Well here we are about 4-6 weeks and we noticed water leaking from the AC both inside and outside. So who do I call? George Brazil!

We again specifically ask for Roy because he has been a good technician. The visit is scheduled for 1PM to 5PM and I give them my wife's number to call when they arrive because I will be at work. So at about 420PM I am at work, receive a call but I can't answer because I am work. When it was time for my break about 20 minutes later I call the number back because there was no voicemail. The person that answers the phone said George Brazil and I said I received a call from this number who is this? He said Jason I was just probably calling you because I couldn't get ahold of your wife. I said well why are you there because we asked for Roy and he begrudgingly said well Roy declined to come because he wanted a different set of us on the unit. I said ooookay why didn't anyone call and let us know. He said I don't know I guess they didn't have your number. I said you have my number!!! You just called me about 20 minutes ago. I said well what's wrong with the AC (Not knowing he had just showed up) he said he didn't know because he hadn't gone up the roof yet But first of all your filter is filthy and I said well admittingly I don't change the filter every month but it was changed like two months ago. He said the coils are probably freezing because not enough air flow is getting up there and I said how can we fix it and he cut me off and said I have not been up on the roof yet. He said if I am going to give him attitude (I cut him off) and said you think this is attitude?  You haven't seen attitide. He said maybe I should just leave then and I said yes you should leave my house right now and he hung up. I called George Brazil and told them what happen this time with their piece of shit technician. Now they don't want to do business because the technician Jason said he didn't feel safe. I was at work. He was at my house trying to talk mess in front of my wife and kids and then he wants to say he doesn't feel safe. What a loser. George Brazil is a horrible company. There employees are rude, unprofessional and cry babies. I will make it my mission to let everyone know via social media how crappy this company is.

we signed up for their tune up service for our a/c and furnace..Both times when doing this maintenance the told us that both capacitors from in the attic furnace and the A/C unit were bad..they charge $315.00 for the capacitor on the A/C...this did not include labor cost...the same motor run capacitor can purchased on Amazon for under $20.00 ...same model, same serial number ,same manufacturer...what a ripoff.

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