Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Great customer service. They call to give you a Window of time for your service. Then your tech calls 30 minutes prior to arriving. They are thorough give detailed info and fixed issue!!

Wouldn't recommend this company and if I could turn back time I would have went with my gut and gone with a different company. Only reason 2 stars instead of one is the office/reception people were very nice. Reviewing here because I haven't heard back from a letter I wrote to the company. Short list of issues; I got 5 estimates for a four ton 16 seer unit. This co was not the lowest price but as a Vet I like to support Vet owned co. Ordered what I wanted, on day of signing all of a sudden the unit I need isn't made anymore or something. So opted for a 4 ton Bosch 19 seer which is cheaper than 16 and more efficient. Day of install unit was delivered, a 5 ton, no worker here to explain so I called office. They had to investigate, called me back and said salesman said the installers flip an internal switch to make it 4 ton. (So was I charged for a 4 or 5 ton?)
Installers came, I told them I was selling old unit since it still worked, someone was coming to pick it up when crane came. Long story short, they told the buyer someone else was getting it for parts (I was inside) so buyer left and company scrap guy got it. After install and not really running much since it was cool out, when it did get hot the unit short cycled. On for 9 min off for 3-4 min. continuous. I called service on a Sunday, two hours later he called and said he couldn't be there until after 10 pm (ok) but then insisted he doesn't need to come out because that's normal for the unit. I told him even I know that's not true. He said someone would be out after 10 the next day, cause ya know meetings and stuff in the morning. Different tech came out and after about an hour he said it was not hooked up correctly, one fan was not connected and it was set to 5 ton and other stuff...the unit was working ok for two weeks but is still short cycling now like I have all my windows open or something. Highly disappointed in this company, NO follow up at all, three different explanations from three different people on how the thing is supposed to work. Many other issues too lengthy to explain here. Should have kept my 12 yr old York and stayed with George Brazil. And, this company has the worst warranty, only two yrs labor but can extend for $ monthly but does not include check ups and non transferable.

I called this company in the middle of summer last year and they so took care of us. The service guy showed up before the scheduled time and was very friendly and nice. It didn't take him long to find the problem and give us a price. The A/C was blowing cold again in no time. These guys were very professional and i would recommend them to any one needing A/C Work. Since I was so happy with the first repair I called them again this year because my A/C is getting old and wanted to get a quote for a new system. They came out to my house and completely measured my home and gave me a complete analysis of what i needed and i was totally amazed at the detail of his estimate. He didn't just give me a quote, he showed me the energy efficiency benefit of using different units and even went in to detail about what my savings would be if i changed my windows and stuccoed my house. I'm so happy with this company and sure you will be too.

Mr. Alejandro did a fantastic job installing our Mini split, he was very professional and communicated very well about the install and process! Would recommend him to anyone looking for professional install and great service!

I can't say enough about this company and the professionalism shown to me.  My a/c went out on the east side of the house and I have company coming next week and I was sure it was a goner.  To my relief these guys fixed the problem and I HAVE AIR ON THE EAST SIDE.  YEA.  

No kidding, I highly recommend this company and I intend to have them out if I ever need any air conditioning work done.  Tony was so professional and courteous and respectful.  

Do yourselves a favor and get this company to do your repairs.  Trust me, you will not regret it.

No, I am not related to or employed by them.  I am just a homeowner and a landlord.

Barbara D.

The girls who scheduled were very helpful in getting me a 1 hour window for the techs arrival.  They followed up the morning of to let me know the tech was on his way.  Patrick arrived and was very pleasant and easy to work with.  Diagnosed the issue very quickly, but took the time to do it right.  Also advised me on new appliances and what to look for, etc.  Overall great experience and would recommend Patrick and American Air anytime

I found Rex and his team on here and after considering three bids I went with them. Honest, on time and very responsive I will highly recommend Señor Mist if you're looking to install a residential or commercial system.

We recently had Preferred Air replace both of our HVAC systems.  From the time Daniel came to provide the initial quote, through the installation and follow up to ensure the system was functioning as we had expected, he was professional, courteous, and thorough.  Since we've lived in our home, we've had about 6 to 7 different companies come to work on the units at various times and none of them seemed to be too concerned that they were doing the job correctly.   Daniel and the team at Preferred check their work and double-check to ensure they have done the best installation possible.  Also, they cleaned up after themselves and checked with us to ensure we were satisfied with the cleanup!  Again, in our experience, that is a rare occurrence for any contractor.  All of these things have made us dedicated Preferred Air customers.  I would highly recommend to anyone who is looking for a replacement unit!

I contacted Francisco about a project with a family I was working with to get their AC fixed.
Francisco was fast, courteous and VERY Knowledgeable. Francisco will not price gouge you and tells you EXACTLY want needs to be fixed. I will recommend him to anyone in my family and friends circle.

Thank you Rich and BRENDA. Great team!!  I'm so grateful for same day service during a cold winter day when all the big companies are 2 days out!  I also found out my furnace is from 1994, he didn't try and sell me a new unit, just replaced a bad igniter (much much cheaper). I suggest all you folks that want honest service call Rich!

Unfortunately my air conditioner stopped blowing cold air. I called Bell Air Conditioning in a panic & spoke with McKenna. She said she'd get someone to come within 2 hours.  In less than 10 minutes, Armando was at my door. So polite, so professional & so knowledgeable. He found my furnace unit had frozen & all was iced up. He unthawed it & got it running again, with no guarantees on how long it would last. He worked hard, looked everything over & gave me my options on a 17 year old A.C.. I knew it was time, so he wrote up a contract. He explained everything to me in detail, he answered every question & was very patient. He went & got a portable unit, just in case something happened before the new one arrived. Communication throughout the process, was amazing. Joey & Louis arrived as scheduled, with my new unit.  6 hours of working in the heat, was a long time. They were so professional, friendly, polite & knowledgeable. They showed me the unit & explained everything to me. The entire experience was amazing to me from McKenna on the phone, through the truck pulling up to take my old unit Away. I highly recommend Bell Air Conditioning. if there was a 10 Star rating, I'd give them that!

Steve and Irene are very trustworthy and know their business.  I would highly recommend them as you will get great service and honest pricing.

We called this morning at 6:45 and Michael answered and was at our house a little over an hour later. He was professional and very kind. He fixed the problem quickly with parts on hand. We will definitely be using this company in the future.

Ben is very responsive. My AC wasn't working and he fit me in with his other appointments. Within an hour he had the AC going.
I highly recommend.

What an amazing company to work with! From the scheduling of the appointment to the arrival of the technician, I was blown away by the customer service. Patrick, the technician that serviced our unit, was thorough, honest, and informative. Our unit was short cycling turning on and off every 2 minutes. When Patrick came out he inspected everything in the attic, the ducts, and the unit itself. The fix was minor and like other reviews, he was honest and we have had zero problems since! I would 100% recommend this company and will be using them for all my future AC/heating services.

When my AC stopped working I contacted Jorge Flores to evaluate the problem of my 20 year old system. Fearing the worst, I knew it wasn't going to be pretty. Jorge was very honest and thorough and after going over my options I decided to get a new unit. We couldn't be happier with our decision. We got an excellent new Train unit and couldn't be happier. We were extremely pleased with the service that was provided to us by Jorge Flores and his crew. Extremely knowledgeable and professional service is what you get when you contact Jorge. Jorge and his crew were on time and followed covid guidelines. We were very impressed at how quick Jorge and his technicians came and changed our our entire system. Great companies that are dependable and honest are hard to find these days. Thank you Jorge for your awesome service and my entire family will be using you again in the future for all our AC needs.

I got an email from yelp about posting to the wrong site.  This is the right site:  review from 3/15
Keep me waiting.  I blocked 4 hours for you and ate up 1/2 of a day off to be called at 11th hour telling me to reschedule tomorrow or continue to wait for a technician.  I was on a VIP service plan and this is not what I call VIP service.

Prior to this failed attempt-had a plumber come out to install a reverse osmosis system.  I sent the guy away because I was being gouged by the technician.

Had a guy come out before this and sell me a very expensive thermostat which did not fix the problem. He had to come back out and found a clog in my unit.  He could not take the thermostat back because the box had been opened.

Three Bad experiences in a row.  I will not recommend or use this company ever again.

Being in the design remodeling business I work with plumbing trades all the time.  They were quick and very responsive.  Would have gotten a 5 star review but pricing killed it.  Great job but I definitely paid for it.

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