Best Heating & Air Conditioning/HVAC in Phoenix, AZ

I was very pleased with the professional, courteous service that I received from Accurate Air. I too had a part that needed replacing and my unit was under warranty. Even though the technician did not have the warranty part stocked on his truck, he was able to get my unit functioning for me until the warranty part arrived.

I really felt that the technician went out of his way to ensure my comfort until we were able to get the unit fixed with the correct parts. After some explanation from the technician, I understood how difficult it would be to keep stock of all parts for all kinds of units on their trucks. it was great that they were able to provide me with a stock part so that my family and I could endure the heat.

Very much appreciated their honesty and great service!

2 months after I complained I got a refund of the $70 for diagnosing my air conditioner which they did not do.

Scottsdale era feedback:

What sold us initially on using Scottsdale Air for the replacement of our Heat Pump was Dan Delgado...Sales Consultant. His experience as an installer and service tech brought a sense of confidence to know that the job would be done right.

To add icing-on-the cake the installers (Ev and Mikey) assigned to our job were excellent!  I was actually present, within earshot, for 90% of the installation time and found both of them individually highly technically competent and worked well together when teamwork was needed.

Mr. Alejandro did a fantastic job installing our Mini split, he was very professional and communicated very well about the install and process! Would recommend him to anyone looking for professional install and great service!

Our AC went out ~7 PM in the middle of the hot Phoenix Summer and it was getting hot real fast inside the house. Tony, the owner, came out in LESS THAN 24 HOURS. He diagnosed the problem within about 10 seconds of opening up the unit and had me running again in less than an hour. He is certainly a rare find as you could tell that he wasn't just trying to sell me a brand new unit- it was just an easy fix and much cheaper than a new unit. I appreciate his help and I will certainly be calling him again next time anyone I know has an AC issue.

My family has been using them for years. They are by far the BEST in the valley. They always reply promptly, get someone to assist as soon as possible and are over all genuinely good people. You aren't just a number for them to complete but they treat you like a person. I recommend and will continue to recommend them to everyone! My appreciation for ALL of their assistance always is so appreciated.

Love, love love this company.  The entire process was easy and friendly.  The system is working great and I'm confident that if and when I need them for service they will be there for me.  I have already referred them to 2 other families and they have had the same positive experience. Highly recommend this company.

We got a few quotes with other companies to get our downstairs unit replaced, but I just felt like I couldn't trust them for whatever reason. From the moment I met Daniel I felt like I could trust him and that he was going to go above and beyond, and he and his guys really did!! Not only were they one of the most reasonable, but their work was impeccable! If you are on the fence on who to go with for your AC needs, give Preferred Air a chance to show you their amazing work! I plan on referring them to anyone I can and in the future we are getting another unit replaced .

I contacted Francisco about a project with a family I was working with to get their AC fixed.
Francisco was fast, courteous and VERY Knowledgeable. Francisco will not price gouge you and tells you EXACTLY want needs to be fixed. I will recommend him to anyone in my family and friends circle.

Thank you Rich and BRENDA. Great team!!  I'm so grateful for same day service during a cold winter day when all the big companies are 2 days out!  I also found out my furnace is from 1994, he didn't try and sell me a new unit, just replaced a bad igniter (much much cheaper). I suggest all you folks that want honest service call Rich!

We recently got a new AC unit, just in time for the heat to start. Our rep was Joe, who was friendly and knowledgeable about every question we had. The install was done by 2 very nice young men, Armando and Joey.  I know they had said it would take one day to do this, but I was still amazed at how quickly it was installed.  Then, Joe came back for the inspection, which got the thumbs up.  And, finally, Doug came to take care of the drywall, which was done within a few hours.  Overall, the process took a few weeks from signing the contract to the paint drying over the drywall.  

Thank you so much for making the process a lot easier than I ever remember it being.

Thank you Irene for your attention to this matter.  We appreciate your responsiveness and great customer service.

I can't recommend these guys enough. Mike and his crew are great and resourceful. Prices are very fair and appropriate. The craftsmanship and attention to detail, we're exceptional. These are our go-to folks, if we ever find ourselves in need of AC maintenance or service needs. Definitely worth the call if you find yourself in need as well!

Ben is very responsive. My AC wasn't working and he fit me in with his other appointments. Within an hour he had the AC going.
I highly recommend.

I attempted to change a thermostat and somehow lost power to the ac. Being a novice I decided to stop while I was ahead. It is a Sunday and I thought I would be out of luck but called Jaycox as a friend recommended them. A wonderful lady answered and advised the could get someone out today. She advised of the service fee for Sunday's up front so there would be no surprises. As promised a kind, knowledgeable man arrived by the name of Scott. I explained the situation. He checked some wiring and found a blown fuse. He explained I had crossed a wire. He changed the fuse and wired the thermostat CORRECTLY and I had ac again.
Great service! Professional, friendly and knowledgeable!
AC repaired on a Sunday for less than $100

From this experience I would highly recommend!

I was referred to jorge Flores from my aunt, his team came out a lot faster than I expected and they were able to get my new unit in pretty seamlessly despite coming into some supply issues. Pricing was a sizable amount better than the big box guys running around town and I feel like the service was more personable as well.

After upgrading my thermostat I found that I had no power going to it. I replaced it with the old unit for the same problem. I called George Brazil after looking at positive feedback on the web.(At second look they were all GeorgeBrazil.com. I was told since it was after hours it would cost $80 for them to come out. I said no and scheduled an appointment for first thing in the morning. The technician showed on time at 8am. I explained the problem and showed him the thermostat. He popped the cover off and promptly said that I had wired it all wrong. I responded that it was wired exactly as it was before because I had taken a picture of it before starting any work. He seemed to get an attitude at my response. I told him I had checked on line and thought that it was a fuse on the control board. This seemed to irritate him even more. He then went to his truck to look up the price estimate, even though he had yet to look at the unit.He came back and said that if it was only a fuse the cost would be $300, and if it was a transformer, which he was sure it was it would be $550. I told him that it was way too much. He then responded with a smirk,It's too much to fix YOUR mistake. I asked him to leave, which he did, again with a smirk. I went up to the attic and pulled the panel with the control board and found a 5 amp fuse blown. I pulled it and went to Auto Zone and bought a 5 pack for $3.00. I replaced the fuse and everything worked.
Not only was this guy an ahole he tried to rob and fleece me. Had I not known a little bit about electronics I would have had him fix it, probably to a tune of $550, for a 60 cent part. I will never call these people for anything EVER.
These guys prey on people that are desperate, and after they rob them the people are HAPPY, just because the A/C is working.
Sad state of affairs

I had my AC undergo a routine check and undergo cleaning. Unfortunately an issue came up and system won't cool after 48 hours. Tyler was sent to re-diagnose the problem and this guy was very honest and thorough. I did not experience that he divert and blame the fault on the AC system. He owned what I am complaining after his initial investigation. He did a very thorough and methodical troubleshooting and shows demonstrated his professionalism and experience. The problem was resolved and system is working well as of today. Thank you Tyler for your resolving my AC issue and spared me from a bad scheme that other companies may do. I just dont know but I was given a good service by Tyler.

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