Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Great service, friendly, informative technician and very courteous. We are definitely bringing back if we need to. We have the card, if nothing else see y'all again next year for maintenance. Cheers!

Update my review. Company is out there today right now new unit on my friends moms house gave her a great price and everybody's been really nice to her thank you guys for the hard work

Had John Areikat come out to inspect two air conditioning units on a property we have under contract.  John was awesome - very factual and not trying to drum up business but giving a skewed report.  I would highly recommend this company for your next AC repair!!!

Mr. Alejandro did a fantastic job installing our Mini split, he was very professional and communicated very well about the install and process! Would recommend him to anyone looking for professional install and great service!

Called to schedule an annual check up and got an answer right away. Turns out it was the owner who answered and immediately got me on the schedule for a 2 day turn around. Tony was professional and informative about the check up.. will definitely be using him for future needs!

Alas our air conditioner did not work this year, and I had to get it repaired.  I called a company the listed first on Google Search (Ace Air) and had a less than pleasant experience.  I then called American Air and appliance.  What a major difference!  Bridgette in the office was exceptionally helpful and they dispatched Micheal to my home within an hour.  After tracking down the leak (that Ace wanted to charge me an additional $250 for) Micheal explained to me the nature of the problem and gave me a total run down on the charges. After a call to the office, he repaired the issue, recharged the system and presented me with the bill.  I was pleasantly surprised at how reasonable the cost was!  I will never call any other company other than these guys again for my a/c repairs.  Top notch!

The new operations manager Gary, and Silvestre came to turn on the system for the warmer weather. Both were extremely professional, friendly, patient and extremely efficient problem solvers.

I just purchased a 20 year old home. My realtor referred me to Preferred Air.

Fernando was the one who did my inspection for my 20 year old AC unit. I love how detailed he was with his work pictures and notes.. My AC was working fine but I feel that it was time to replace it because it's so old and worn out.

I didn't want to deal with it breaking down in the long run.. Living In AZ with the heat and all. I've experienced AC breaking down on me. It was a horrible experience.

I told Fernando I wanted a new AC unit. He gave me some estimates and I set up an appointment with him to install me a new one right away. He was quick and friendly. Answered all of the questions I had. I definitely recommend Preferred Air .

Anyone that needs an AC guy. Fernando and his team are the best!

I'm satisfied with the quality of work they provided me with my new home. Thank you!

I contacted Francisco about a project with a family I was working with to get their AC fixed.
Francisco was fast, courteous and VERY Knowledgeable. Francisco will not price gouge you and tells you EXACTLY want needs to be fixed. I will recommend him to anyone in my family and friends circle.

Wish I could give this more than 5 stars! Called this company after discovering our AC had a leak. (Chose them specifically based on the reviews of others.) This past Friday, they replaced our AC and furnace. I can't say enough about the positive experience! Very professional, very caring, very detail oriented. There was no push for us to buy something bigger and better or spend money on useless accessories. The job was completed in a very reasonable amount of time and the price was very competitive! Rich and Brenda take the time to explain what they are doing and why and answer any questions you may have. They won't sell you something you don't need. From the get-go, they went out of their way to accommodate us. Contact was amazing! Customer service was beyond amazing! (Upon final inspection, even the inspector commented on what a good job they did!) This company operates with the utmost honesty and integrity...two traits that are rare to find in today's society. Highly, highly recommend!

Wonderful service. Dan, the owner,  is a stand up guy and extremely professional. They came out when they said they would and were very straightforward. Their card is on my fridge. I would highly recommend.

Came out quickly and handled the inspection and service of our units.  Technician was friendly.  I would recommend.

My daughter's AC started leaking and for 2 days, I was trying to find someone who is honest and knowledgeable. Finally, a family member told us about Michael, and we are so glad we called him. He was very knowledgeable, honest and kind. We can't thank him enough, and he is our guy from now on.
Thank you!

Ben is very responsive. My AC wasn't working and he fit me in with his other appointments. Within an hour he had the AC going.
I highly recommend.

We had our 23 year old unit replaced in March . From the sales to install was nothing but professional.  We had multiple estiments for the replacement and weren't comfortable with the what we were seeing from the other companies.
We had the energy audit and found out we were in good shape and they didn't try to sell us more service than we needed.  The installation was fast and well done and the installers were very knowledgeable and pleasent to have in our home.
After the install they sent out a crew to balance the ducts to get the same airflow in all the rooms as we have the old metal ducts. The system worked well but did not seem to get cool on the living room with this heat. Jaycox sent the balancing team back out at, at no cost, to rebalance the ducts. The system is working perfectly . They took care of all the paperwork for warranty and power company.

I would highly recommend them,and already have, to all my friends.

Jorge was professional, upfront and provided great quality of work. He talked me through every step and explained the why in detailed so I understood what was happening and didn't feel uncomfortable. He also showed me everything that was replaced and didn't leave a mess. The price honest. I would recommend my friends, family and anyone to call Jorge. I can see the Jorge take pride in his business and his customers and is al about providing great quality. At no point did I feel taken advantage off which in the day in age is HUGE!!!!!! Thank you Jorge !!!! My family is very happy to be in their nice cool home!! :)

In addition Jorge and his workers were extremely safe and stayed in compliance to COVID-9 requirements

Poor customer service.  Failed to provide quote to my wife because she might not understand.  I had to come for the quote and it was high pressure sign up now sales approach.  I'm glad we didn't use them because they were twice as high.  At our meeting the rep wasn't prepared.  He just wanted to see what other quotes I had.  I asked if he could provide a quote and he made us feel like it was burden.  I called the office manager and he said that it was just his style.  He is old school and doesn't like dealing with women.

OK good luck with that.

The reviews are correct...they are timely, clean, repairs are well done, they are courteous, etc. BUT this all comes with an extremely high cost. My water heater went out and I came home to water all over my garage and under flagstone inside. This water heater was replaced 4 1/2 years ago by Parker (has 6 yr warranty) so they did prorate it. However, before pro-rating it the original cost was $1181 installed. I found the same model water heater online at another plumber which was $489 installed (after the fact). The pro-rated amount was$583. I also have a recirculating hot water pump which had not been working properly. They said they couldn't tell if it was working until the hot water heater was filled with hot water (about 2 hours) and they couldn't wait around for that...understandable. So I either had to get a new one while they were there ($543) or if the existing one didn't work and they came back it would be somewhere around $750. We had already priced this pump at a distributor and onlline...the highest price was $275, the lowest $160. All the installation required was to unscrew the connectors, remove old pump and put new pump in and screw connectors back. They also replaced a brass 1/2 check vale to the tune of $111...highest price I can find is $43. So $1300 later I have a new water heater that's warranty expires in a year and a half and a recirculating hot water pump that works, for a price! I'm convinced that when service oriented companies drive into a gated community, the cost goes up dramatically. I definitely have a hard time recommending them due to the high cost...there are much cheaper places out there.