Best Plumbing Services in United States

We've used Rocket Plumbing twice and they have been very responsive, professional, and got the job done.  First time was when our water heater broke in the middle of the polar vortex (who wants to take a shower with freezing water??).  Rocket sent someone out immediately and they got it replaced.  There was one minor issue, when the plumber purchased the wrong size water heater replacement - though we got that fixed up.  Otherwise, we have had no problems.

Today we had someone come out because the ceiling in our utility closet had serious water damage - presumably from our neighbor upstairs.  Nick came in and checked out both our unit and the one upstairs.  Neighbor's condensation line was not plugged in properly.  He didn't charge us at all, which we feel terrible about because he had to come out, but also really, really appreciated his help and, most of all, his HONESTY.

Would highly recommend Rocket Plumbing to others needing help in their home.

Had an outside drain that was clogged and would spill into the house because of it. They came out and were very upfront about what they would need to do and what the potential problem was. They solved my issue while also discovering another potential problem which they clearly showed with their camera equipment. Highly recommend!

Windy City Plumbing went above and beyond to fix another plumber's major mistake.  The owner and his employees communicated every step of the way, were extremely courteous and were easy to work with.  Being such a large project, the owner broke down each step and checked in with me daily to ensure that I was satisfied with how the work was progressing.  

Windy City Plumbing's pricing is fair and accurate.  Prior to calling Windy City Plumbing, I found out the hard way that plumbing pricing estimates can vary widely.  The quality of the work speaks for itself and is well worth every penny.  They are the only plumbing company I will ever call as long as I am living in the area.

So great! They gave me a competitive quote, the communication was quick and easy, and they did a great repair job! I had zero complaints, they were very transparent and just all around perfect.  My new go to company for plumbing!

I hired sound plumbing to install new pipes for a bathroom I was building on my second floor. They were incredible to work with. Kevin was a helpful collaborator who worked around my DIY project and even gave me ideas on how to make it better. They were transparent about their pricing and worked with me to come out under their original estimate. All the people I interacted with were helpful, charming, and took the time to explain things with me. 5/5 would work with them again. Great small business

I had to get an old kitchen faucet removed and a new one installed. Communication was prompt and clear. He was very polite, professional and adept at his job. In and out with no problems. Cleaned up after he was done. It's always nice to find a reliable and honest handyman in this city. He is def my go-to plumber from here on out.

Unprofessional, sloppy, unreliable.  They were not able to perform the jobs they came to do, were late, overcharged us by 20 minutes, and when they were told we were still having problems with what they were supposed to have fixed, they told us it had nothing to do with them and did not try to make it right.  Really makes you wonder where all of these 5 stars reviews came from...

My highest possible recommendation. Mike, the owner, Is incredibly responsive. For the second time in two years, our basement flooded because of old plumbing (on Memorial Day when no one was working). Last year, Danny came out to the house and, with careful and skilled analysis, was able to diagnose the issue. Fast forward a year later... the same problem. Mike and Danny fit us in right away, working late, and were able to resolve our issue. Danny took the time to explain the issue, provide recommendations for mitigation, and on routine maintenance. On top of all that, Danny could resolve our issue without damaging our basement floor, which would have been an easy way out. Danny could have also oversold us unnecessarily add-ons but was mindful of our emergency and treated us like neighbors. It saved us time and money and helped out when we needed it. These are good people! I have no affiliation with Midwest Hydro, but as long as Danny and Mike are there, I'll be a Midwest Hydro fan and loyal customer.

UPDATED 8/26:

The owner of this company, Jesse, called me to apologize on behalf of the contractor who charged me for not doing anything. He confirmed that the initial consult from Captain Rooter IS free, and promised to issue a refund. Removing one star due to the earlier experience, but adding three to my overall rating because it meant a lot to me to get that call. If I end up using their services for another project that goes well, I'll update this again to reflect that.

PREVIOUS REVIEW:

I've never left a bad Yelp review (it's true, check my profile), but I want to warn people because I hate contractors that do this (and Captain Rooter said on the phone that they were different). I woke up to a very loud persistent jackhammer type sound coming from the bathroom around 4AM. It eventually stopped an hour or so later, but it was alarming enough that I called Captain Rooter's 24/7 line during the chaos and booked a 9:30AM consult, which I was told was free.

The guy arrived this morning, and looked into the toilet tank (I had removed the lid already). He then diagnosed it as trapped air in the pipes and said there wasn't really anything to do. He said if it happens again, it's a whole building problem and I should contact building management. He then said I owed him $125 for coming out, but if I had $50 in cash he would take that instead to save me some $$. I don't have cash on me, and said I didn't think there was a charge. He said he would call the company and I could Zelle them. The lady on the phone was like, Yep, there's a $185 service fee, here's where to send the payment -- when I corrected her and said that the plumber had said $125 she went, Oops, yes, it's a $125 service fee if he touched anything. At this point, I have been on the phone paying longer than the plumber looked at anything.

I paid, he left. But I feel really taken advantage of. Being a solo female homeowner is a privilege, but it also sucks, because contractors see you as just someone to charge $125 for two minutes of no work for during a free consult.

After two questionable contractors into my basement renovation, I was frustrated, having received an inflated quote from another vendor to fix the mess that was left incomplete.  I exchanged messages with Darrell who sensed my urgency and immediately dispatched a team, who not only gave me an estimate but handled all of my needs on the spot.  Christian, Cody, and Graham to the rescue.  They were knowledgeable, polite, efficient, and cleaned up after themselves!  A few hours later, I'm a happy customer and would use them again for future needs in heartbeat (because it's not a question of if, it's WHEN I need them again!).  Please call without hesitation!

Highly recommend ABV. Had a toilet leaking at the floor & needed a new flange. Ivo came out next day & replaced it. The toilet looked like a new install when he finished & he cleaned up the workspace so that you wouldn't have known he was there. I was so impressed, I had him come back a few days later to change the old components inside two toilet tanks with new ones. He also replaced the kitchen faucet with a new one. I like that when I call, someone always answers the phone & that I can have a plumber at the house the next day who does good work.

Extremely poor communication. Dmitry wanted to handle everything through text (which is completely fine) and I sent him all the details and pictures I could. He said he was good with the info I sent but his estimate on the work was very vague so I asked for clarity and didn't get any. I then asked if he could email the details and proposal to me, he said Saturday which was 4 days away. i understand he probably has other jobs so I waited.
On Sunday still nothing...followed up saying I want to move forward with the work based on the initial estimate but just need the detailed quote to make sure...he asked for home address and that was it. Monday I follow up again and then said he will send out a proposal once I confirm I am interested in scheduling and it still wouldn't get sent out for another day.
As you can see how frustrating the communication has been. Maybe he does good work once you get ahold of him and seems fairly priced as I compared to other plumbers but if you don't get a quote in a couple days after providing the scope of the job, just move on if you're hoping for something sooner than later
*response: again the issue is poor communication. I did tell Dmitry I was looking for service immediately and it took a week for them to tell me they are 4 weeks out. They did not offer in person, only a follow up call that was not even needed. Screenshot of that conversation is below.

Highly recommend Mike! He was great at communication, texted updates & arrived when he said he was going to. Wore a mask the entire time. We had a laundry list of issues - leaking faucet, replacement of shut off valves, wax ring replacement on one of our toilets, etc. He had a cancellation & was able to come back & take care of all our issues the same day. He also fixed minor things we didn't think to ask about (& he didn't charge extra for these fixes) - fixed water pressure, secured a wiggly knob on our sink, etc. He did the work quickly & left our place tidy & clean. So happy we found Mike!

Our water heater stopped working about two weeks ago.  Since that time, we've tried several of the different large plumbing services who were providing large estimates without even looking at my issues.  For me, the very last straw was when I called one of the services I used at the very start of my issues.  The new technician explained to me that the technician that the firm sent out the first time didn't do the work correctly but he (from the same exact company) would fix me right up for an additional $4,000.

It was at this point that I knew I needed to try a very different approach.  I opened Yelp and placed a query for a plumber.  Juan from A&Y plumbing and Sewer Services responded to my query.  Let me just say that if you are a homeowner in need for quality work by someone who not only explains to you what needs to be done but also treats you with respect - this is the  company for you.  I have noticed in previous projects at my home that some of this large plumbing services assume that if you are calling them, you are so desperate to end your problem you will pay any ridiculous cost.  I've owned my home over twenty years.  I have at least a couple of instances where I knew I overpaid for subpar work and I was determined that I would be treated fairly in the effort.  With Juan I felt in my gut that he would be trust worthy because he started out with let me see if this can be fixed and if not, we can discuss other options.  This was In stark contrast to the other service where the gentleman immediately told me, this isn't something you repair, it is something you replace!.  He hadn't even come to my home yet.

In short, Juan was able to fix it.  He then walked me through the process he followed to trouble shoot the issue and correct the problem.  I have an advanced degree in information technology so root cause analysis is something I truly appreciate!  It doesn't mean i expected to walk away knowing how to troubleshoot this issue myself but for someone to just give me the respect of fully explaining what was happening and why we needed to fix/replace things.

For me, during a time when I felt like other services were treating me horribly - it was absolutely refreshing to be treated with kindness and respect. The cherry on the cake was that Juan's cost was reasonable and his work was awesome!  This was one of those times where I very gladly paid his fee and I am already referring him to my friends and family.   This is company is definitely a keeper for me!!

I called Noel and he was there that morning and fixed the problem within the hour.  He explained what he was doing and told me the price ahead of time.  He was very professional and competent.  I will definitely call him again.  He is now my plumber to go to.

Geoff was awesome! Remely professional, efficient, and very considerate and helpful. He kept on his mask, put on covers for his shoes, moved quickly and explained everything to me on a basic level. He did everything efficiently and they have reasonable rates. They came promptly after my service call was made yesterday and work with me to get this done quickly.

I have used Apex for big projects as well as for small projects and I highly recommend this company. He also has a great demeanor and spent a few moments to talk to my toddler who kept asking him questions! Ask for Geoff!

Solid company and solid techs!

I called Vanguard. The person answering didn't identify himself or the company. I had to ask if I had reached Vanguard. I described my problem (kitchen sink drains backed up with gray, gritty sludge; unit in a condo building). The person had more questions than I could provide answers (How many floors in the building? How many units in the building? What's happening in the units below me?). He then informed me that he wouldn't be able to provide services for two days. He is completely booked up.
I wasn't impressed.

Thank you for the main water valve replacement. Now I feel safe! The communication was without delays, the visit was fast, the work was professional.

Fixer was another great experience.  I needed my door aligned for my locks to work properly.  Job was done quickly and thoroughly my fixer even volunteered to clean up after the job was done.  Can't get better than that!

Eric did a fantastic job.  Made it out the next day just before the holiday weekend when I needed him. Pricing was fair and even when stores were closed early for the holiday he was able to make it happen. Highly recommend.