Best Plumbing Services in United States

Rocket Plumbing inspected my dishwasher that continued to back up with water. I was charged an initial service fee to send someone out even though that person couldn't diagnose the issue.  I had to request for another person to come out to inspect.  The 2nd person said the issue was due to an air gap and would be $200 in addition to the service fee which in retrospect seems high given the cost of a new dishwasher.  We proceeded with the proposed fix.  I now have a dishwasher that backs up with more water.  After having them come back a 3rd time I was told I have to call the manufacturer.  I'm now down $225 and now have more standing water in my dishwasher than I did before.  Be cautious and shop around, Rocket Plumbing may not be your best option.

Courteous, responsive, timely and quick. They cleared a persistent clog in the kitchen. They rodded deep through the pipe and had it perfectly flowing in a short time. Cost was fair to have my kitchen back in order. If you want to get your issue repaired fast call these guys!

Chris and his partner showed up on time and fixed the problem (stopped up sink) quickly and efficiently. I've already hired him again for another plumbing maintenance job.

This review is based on numerous plumbing services costing well over a thousand dollars provided on a single day. Two events occurred that never should have happened. The details:

About a week before the work date, the lead plumber (?owner) Eugene, advised me that  the main water supply in the house will have to be turned off for some of the various jobs, and he warned that when the water is turned on again it is likely to be discolored and have some sediment. A fair and thoughtful warning.  Early in the work day I reminded him of his warning and I suggested that installation of two new replacement kitchen faucets be done last, after the water main had been turned on again and after the system was flushed.  Eugene assured me that there would be no problem.  A few hours later, Eugene told me that he had installed the first kitchen faucet but it was useless because it was clogged by sediment. Yes, just incredible.  

Eugene also installed a new single handle shower faucet.  About a day later, I contacted him and complained that there is just a little warm water coming from the shower while before his repair there was an excellent flow of hot water.  He answered that it sounds like the faucet got clogged due to rust and sediments from the old plumbing.  He recommended to flush the water heater or replace it if it's over 10-12 y.o. but that he'd have to charge me his minimum fee of $150 as he's not responsible for any existing plumbing conditions. I explained that this is not an issue of diminished flow, but rather, the shower handle only turns 90 degrees, from 3 o'clock back to 12 o'clock, and it is supposed to turn 120 degrees. He answered that the shower handle is supposed to be turning from 12-3 according to the shower faucet model you got... I then sent him the installation pdf documenting that the handle was supposed to turn 120 degrees, that the amount of rotation of the handle is governed by a rotational limit stop that is adjustable, and a link to a YouTube video showing how this is done.  (The rotational limit stop (also known as rotational stop limit) is a safety feature in all modern shower faucets to prevent scalding.  It is required according to Chicago plumbing code - § 18-29-417.4.4.)  Eugene's response to this?  The problem is most likely coming from the existing plumbing.

I adjusted the rotational limit stop and fixed the problem myself.

Just sad.  Some other work (even more complicated work) was done very well.  Eugene sounds pleasant and he responds quickly.  Had just one of the above events occurred, I might have been tempted to shrug it off.  But both in one day?  The red flags don't get any bigger or brighter.

Great customer service! Fast, reliable and the cleanest plumbers I've ever worked with. My go to plumbers for my home and business!

Honest and responsible professional. You can trust Jesus. He paid us a house call after we had a frozen pipe. I was out of town and my wife had to deal with it with two little kids.. He had advised us to run the dryer and put space heaters in the laundry room to thaw the washer line and it worked but only after he was on his way. He arrived when he said he would and found the pipe to have thawed. HE DIDNT CHARGE ANYTHING FOR THE HOUSE CALL!

Still awesome - Kevin was extremely generous with his time and expertise today. Two previous great visits (with installed sump pumps still going strong). One of my favorite suppliers !

Danny and Jose were AMAZING! Anytime you call a plumber, especially ones you have not worked with before for a problem beyond your control is scary at best. They were prompt, friendly, kind and informative. They explained the situation immediately and set the expectations. They located the issue and resolved the situation explaining as they went for me to follow and understand. They were incredibly tidy, helped clean up once they were finished.  They nailed it in the 2 hour timeframe they needed to remove the obstruction. I can't thank Danny and Jose enough! Midwest Hydro Jetting will be my go to solution for all my future plumbing needs!

UPDATED 8/26:

The owner of this company, Jesse, called me to apologize on behalf of the contractor who charged me for not doing anything. He confirmed that the initial consult from Captain Rooter IS free, and promised to issue a refund. Removing one star due to the earlier experience, but adding three to my overall rating because it meant a lot to me to get that call. If I end up using their services for another project that goes well, I'll update this again to reflect that.

PREVIOUS REVIEW:

I've never left a bad Yelp review (it's true, check my profile), but I want to warn people because I hate contractors that do this (and Captain Rooter said on the phone that they were different). I woke up to a very loud persistent jackhammer type sound coming from the bathroom around 4AM. It eventually stopped an hour or so later, but it was alarming enough that I called Captain Rooter's 24/7 line during the chaos and booked a 9:30AM consult, which I was told was free.

The guy arrived this morning, and looked into the toilet tank (I had removed the lid already). He then diagnosed it as trapped air in the pipes and said there wasn't really anything to do. He said if it happens again, it's a whole building problem and I should contact building management. He then said I owed him $125 for coming out, but if I had $50 in cash he would take that instead to save me some $$. I don't have cash on me, and said I didn't think there was a charge. He said he would call the company and I could Zelle them. The lady on the phone was like, Yep, there's a $185 service fee, here's where to send the payment -- when I corrected her and said that the plumber had said $125 she went, Oops, yes, it's a $125 service fee if he touched anything. At this point, I have been on the phone paying longer than the plumber looked at anything.

I paid, he left. But I feel really taken advantage of. Being a solo female homeowner is a privilege, but it also sucks, because contractors see you as just someone to charge $125 for two minutes of no work for during a free consult.

I knocked out half the power on my second floor with my blow dryer and the breaker wasn't the issue. Darrell came out the next day and solved the problem! He was very responsive and followed all recommended COVID protocols. Highly recommend.

I can't say enough about the service I received from ABV!  My hot water heater went out - other plumbers were giving me dates a week or more away!  Not sure how we would have showered - it's 10° outside and I think our water was even colder!  Talked with them last night and they were out here by 8:30am!  Did great work and I am looking forward to a nice hot shower

They are very good and fairly priced. I have had them work on several plumbing problems and have been very satisfied. Very responsive!

Mike the Plumber was punctual, resourceful & fast! A real Pro! If I ever need another plumber - Mike the Plumber will get the call!

Juan was very personable, knowledgeable and eager to help. What struck me from the beggining was his transperancy. He gave me a quick quote for labor, and stuck to the price something that is a bit rare with contractors if I am honest. My water heater was too old to service( rusted out anode rod) but I feel confident in that I now have a great plumber to call when issues come up. Thanks!!!

Super friendly, very knowledgeable and thorough.  Very reasonable and fair pricing.

I had been calling a number of plumbers for an emergency repair, and Apex was the only one that even picked up the phone - even at places that advertised 24-hour service. I had a leak from a first-floor unit into the basement. Aidan came out in about 30 minutes and was able to find the problem in a galvanized, 90-year-old riser and replace it in about four hours. Because I had been calling plumbers since the night before, I was truly impressed with the service. Low key, nice, professional, everything you want in a plumber.

Vanguard is outstanding! Our water heater went out in our 3rd floor walk-up condo and we spent a week without hot water until Jan and George came to the rescue! They found a special sized replacement, hauled the old unit down 3 flights, spent 6 hours installing it in the ridiculous closet where it lives, waited at least an hour for us to hunt down a neighbor so we could get to the main water valve, and cleaned up when they were done. We've used Vanguard in the past for other plumbing issues and they never disappoint. They're always on time, professional, friendly and thorough. We highly recommend them and will use them again for any future plumbing issues.

Victor is the most honest and efficient plumber I've ever worked with! I  found him through the recommendation of other plumbers I had called to help fix our main sewer line which had overflowed into our house. It was definitely a happy accident. He came to our house day-of to work on the issue and to start the process of getting a permit and installing a clean out. We have worked with many plumbers who gave us crazy quotes and tried to do other work that could have potentially flooded our house. I highly recommend calling Victor if you want someone knowledegable and great to work with!

Prompt, honest and extremely friendly. Couldn't have had a easier process. Highly recommend them and would keep going back for anything.

These guys were fantastic.  They scheduled quickly and where there the next morning.  Eric walked me through the issue and all steps of the project. The problem with fixed and our basement is DRY...  Hire with confidence.