Best Deck & Railing Contractors in United States

We had been introduced to Ben at All Star Stair Railing through our contractor. We were in the middle of a big renovation and decided we could not live with the ugly pony walls that we had through out the house. Ben texted me right away. Came out to measure the following day. Sent his quote out hours later. Worked out our design and adjustment and we were off and running. He was able to start earlier than projected. They take real pride in craftsmanship and what a pleasure to work with.

We used IMS to add decorative iron gates to the front courtyard of new home. We got a couple of quotes, but IMS was more competitive.  They were completed and installed just as estimated. The finished product is beautiful!  The gates really add elegance and character to the front of our home. Alex was super nice and very professional. We are very impressed with the quality of the gates and their installation. Highly recommend.

If you are looking for the best deck builder in Phoenix, give Isaac a call. He's super friendly, super honest and super reliable. You'll be glad you chose them!

Thank you Mario, Georgina and the whole team at Hernandez Ironworks!! Your willingness to take my design idea and make it real means a lot to us. Thank you for delivering this beautiful gate so fast. We will always think of your great service and quality as we enjoy our new gate. Thanks again to the whole team that made this possible.

Someone on Nextdoor recommend Pool Remodeling Brothers. Based on their recommendation I reached out to Jose for an estimate. They were responsive and got our pool fixed within a week of contacting them. We had some cracks in our pebble in the steps and we couldn't get anyone to call us back or do the job because it wasn't worth their time for what they would make on the job. Because they took on our little job we will be using them for our pool remodel in 2-3 years because our pebble is old and wearing out.

Dave the owner was very straight with me about the costs, his crew came and did a great job, they worked hard and were very professional, I would highly recommend this company.  My deck around my pool and my patio look great, they also did my front porch walkway in flagstone painting, it looks great also.  If you want someone to do this type of work and pay a fair price I would contact Dave.

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

I can't say enough good things about Ray and his guys.  Aztec Decks is the company that you hope to find and work with.  They are there when they say they will be and are very hard workers and talented craftsmen.  We used Aztec Decks to redo our pool cooldecking with travertine, fill in our out dated spa, replace the pool cap tile with travertine veneers and install a new water and fire feature.  Ray understood our vision and had some really good ideas to make it even better.   Glad he made an 'executive decision' on something he knew would look better.  He was right.  Highly recommend!

Josh responded immediately to our request we will meet him next week to look at our project.

I just had my observation deck resealed, and it turned out great. Adam workers did a great job and barley knew they were there, no banging or dropping tools. The project took about four days with the drying of the stuff they put in the roof, but showed up and completed the job very professional. I would use him again, and Adam will Answer his phone when called.

Had a great experience with this group. Called on Monday 10/18- literally yesterday 10/20 the repair to my  pool deck was completely done. Would highly recommend. Also something to keep in mind- they were willing to do a repair to a certain section of my deck as the rest of my cool deck is in really good shape. A lot of companies- like literally all but two that I called- will not do this sort of job AT ALL and will only do the entire deck.

Simply, the best I've worked with. Brings great attitude and energy, he also considers you as a client foremost.  I couldn't get anyone to work on my exterior door without having to buy a whole new door, because other guys don't have the skill or the willingness to do the actual carpentry work.  Jason is fantastic, it was energizing to me to see a master craftsman at work, I can't rate him highly enough.

Got our deck and patio redone a few months ago. The whole process went fairly smoothly. I was interested in their Koolstone look. The owner came out for the estimate and answered all questions. Once I said yes to the estimate, we agreed on a start date. The crew finished in the estimated time.

A few points:

-Deck looks great. They applied their surface material in a flagstone style. Very happy with the color palette and how slip resistant the surface is. Is it as cool as our original authentic Keystone Kool Deck coating? No. But it is cooler than other surfaces I've encountered in the valley.

-We have a pool net with hooks that fasten into metal eyelets drilled into our pool deck surface. The crew was able to preserve the eyelets so we can continue using our safety net, no problem.

-The owner told us that we'd see a white powder appear soon after installation, that it was part of the curing process and would eventually wash away. I was slightly alarmed to see the once pristine finish spotted with the powder, but he was right. A few months later, and the powder spots are nearly all gone.

-Cash or check only. (50% down at start. 25% after initial prep work. 25% when complete).

Very happy with the outcome. We now look forward to spending time at the pool instead of cringing while looking at an ugly, chipped surface.

its almost a year and still pool not done, now there is not much left and now the holidays are coming. Oh well I would say don't expect much with this company. i'm sure now that i posted something someone will call. My husband and i were told this would not take a year, well its almost a year, and they got their money for what they have done so far, so i guess that means the customer can just wait. just very disappointed, I would say look for a different builder, that might have more workers and better communication. They are very nice people, but as far as communication, not so great, but hey they got their money, I'm sure when it comes time and I have to pay they will want all their money really fast, to bad I can't put them on the back burner. oh well.

I have purchased over the years 4 doors and a gate from First Impression.  Every thing is good till it comes to service when things do wrong.  

In the June, we noticed the gate was rubbing and very difficult to open all of a sudden.  We called to get the gate serviced, as the gate is less than 2 years old.  We scheduled the service for the gate, cleared our work schedules and the service call was cancelled.  I get it, thing people get sick and issues arise.

The customer service people call to reschedule and when I tell them I can't accept that date, due to the fact we will be out of town, they tell they will call back.  Over a hour later no call back.  

Now no service appointment and the gate can not be used, with out damaging the coating and metal itself.  

Wonderful customer service.  

Will tell friends to use, only if you think you don't need repairs or service.

4 Stars for work
1 Star for reliability

Geremy installed floating wood shelves in the kitchen and did a good job. They're sturdy and look good, but could have been finished better in the end. Putty was left to dry and I had to have my handyman sand it all down as well as add more where there were some noticeable gaps at joints. I didn't ask Geremy come back to finish because it wasn't the end of the world to have to have someone else finish, it just would have been nice if he had completed the job himself. There was also an incident where he accidentally leaned against the stove knobs, turned on the burner and melted plastic on my brand new stove top that had never been used. It wasn't able to be cleaned up complete which is a bummer, but the worst part is he didn't tell me about it- I had to hear from my handman.

I hired him for a second job- a pergola over my back patio. After he rescheduled a couple of times and then didn't show up another one or two times, he finally came, but came so late in the day that he ran out of time and couldn't install my string lights. I went ahead and paid him the full amount for the job but I've never been able to get him to come back to finish the lights that he said he'd be back to hang the following day. After a lot of excuses, several texts and a phone call and continuing to tell me he'd come back to hang them, he still hasn't finished the job. I've been waiting since May 20th and now he isn't responding to my messages at all.

It's a shame because his work is good, but reliability and communication are terrible.

This company's customer service has gone so far in the tank since 2010, when I purchased my first 3 doors from them.  Just ordered another one several months ago for a new home in NW Valley.  Moving forward to current, had to contact 1st Impression again for several things not working with the door.  They had to initially schedule me 2+ weeks out, as they are short of technicians. Ok, so I wait.  Got a call  the day before this scheduled appt, to tell me that the tech assigned to me, won't be coming as family emergency, they would need tore- schedule me for another time, again 2 weeks out. So, here we go again.....Wait for my turn again, and guess what?!!  Got another call, and same excuse from 1st Impression staff. Family emergency, won't be coming.

Get the scoop!  I sure would NOT recommend you waste your time ordering from this company, as their customer service is dreadfully slow, and they could care less about customer service.  All they are interested in, is taking orders, getting your money, and to heck with timely repairs, should you need a technician. Too, I found several of their inside staff quite RUDE to work with, and very unprofessional. I went as far as requesting to speak with the Owner of company (Tim), and Melissa (the Scheduler) would only tell me that I could speak with one of the two managers. This company will NEVER get one more penny EVER from me.  There are other reputable, like companies, should I ever need an additional security door, I will take my hard earned dollars and spend them elsewhere!

My neighbor got a security door and I loved the look and how strong it was so I bought the same one. Everyone who comes to my house comments on it. I love it!