Best Deck & Railing Contractors in United States

We had been introduced to Ben at All Star Stair Railing through our contractor. We were in the middle of a big renovation and decided we could not live with the ugly pony walls that we had through out the house. Ben texted me right away. Came out to measure the following day. Sent his quote out hours later. Worked out our design and adjustment and we were off and running. He was able to start earlier than projected. They take real pride in craftsmanship and what a pleasure to work with.

After basically being scammed by a neighbor who claimed they could put in a gate for us and knew what they were doing these guys fixed what was wrong. They were fast affordable and communicative. Before they came slates of our gate were falling off constantly these guys fixed it.

If you are looking for the best deck builder in Phoenix, give Isaac a call. He's super friendly, super honest and super reliable. You'll be glad you chose them!

We can not tell you enough how delighted we are with Mario & Georgegina and to the guys who all worked on our railing project! We are so blown away by their execution, creativity and sense of quality....workmanship!  We absolutely love how their iron rail work turned our home into contemporary elegance!  We are so grateful we were able to work with them!  They were so timely and accurate and always made sure they cleaned up after the days work.  Incredible sense of design and work ethic!!!

Someone on Nextdoor recommend Pool Remodeling Brothers. Based on their recommendation I reached out to Jose for an estimate. They were responsive and got our pool fixed within a week of contacting them. We had some cracks in our pebble in the steps and we couldn't get anyone to call us back or do the job because it wasn't worth their time for what they would make on the job. Because they took on our little job we will be using them for our pool remodel in 2-3 years because our pebble is old and wearing out.

I recently contracted with Dave Sheehan and NLKD to repair and resurface my deteriorated, 14 year old pool Kool deck. This was a decision that I made after receiving 4 other estimates  and looking at the available reviews on the internet. Dave also had the lowest estimate of the other companies that I had contacted. After checking their calendar, the office contacted me and said they could start the job on Sept. 14 th and it would take 2-3 days to complete. Kelly, at the office advised that Brandon and Angel would do my wrk and would arrive between 8 and 9 on the 14th. Kelly called me on the 13th to let me know that they were running a little behind on the previous job and that Brandon and Angel would be at my home on the 14th but won't be there until around 11 AM. At approximately 11 AM Brandon and Angel arrived and immediately got to work. These two guys are the best workers that I have ever encountered. In a short time, they had my pool bubble wrapped and everything around the pool masked off to prevent any damage from overspray. Unlike many workers, these two guys showed up when the said and worked efficiently while they were here. On Friday they competed the job and my decking has never looked so good. The guys uncover my pool and removed the masking they had done and cleaned up the area around the pool. One note that I would like to add is that when Dave estimated the cost to repair, he included a $300 cost for some areas where he felt that the cement needed some special attention and a sealer coating. As it turned out, after those areas were sanded, Brandon decided that the cement was ok and did not need any special attention. This information was relayed to Dave, the owner, and he let me know that I had a $300.00 refund coming to me. Several days later Dave stopped by and refunded the $300.00. This company and their employees are undoubtedly the best that I have ever dealt with. I highly recommend them and their services to everyone and will definitely use them in the future should the occasion arise. Thank you guys for your integrity and craftsmanship. You did a beautiful job!!

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

Ray and his team did a great job at our house.  Ray, from Aztec Decks was recommended to us from our pool repair company and they worked hand in hand to bring our 1970's pool back to life.  His estimates were very reasonable and his attention to detail even better.  We had a chip in the concrete, without asking any questions (could've been there before) he just repaired it, moved our existing pool equipment and took the initiative to paint the plastic piping to protect from UV rays and labeled each pipe to its function.  Communicated with me throughout the process what his schedule was and when he would be able to complete tasks.  He was very patient, thoroughly explaining how he was going to lay out the work and would troubleshoot little challenges that seemingly always pop up.  His crew was polite and respectful of our property. Ask to see his portfolio of previous jobs, he has done some beautiful work on high end homes.  I would highly recommend their work to my closest friends.

Joel was fantastic. He was meticulous, careful, comprehensive, and absolutely honest. Our back decking in Flagstaff was in need of refurbishment. Instead of trying to talk us into a full redo, he was able to find the structural issues with our railing and steps, walkthrough a repair of a concrete pillar, showed us where there were opportunities for small restructurings for reinforcement, and gave us a dead honest estimate. When we looked to add a few things, his add-ons were priced fairly, and he also discovered a few issues which he repaired without extra cost. He came when he said he would, he completed the work when he said he would, he documented with photos and videos and sent them to us. We paid him ahead for materials, we paid him at the end for labor. I was absolutely pleased with his work, and would definitely call him again should the need arise.

From the initial quote to the completion of the job, Adam and his team were amazing. My deck had several areas where boards needed to be replaced. Other contractors told me they would need to tear off the entire deck because repairs areas never look good once it is finished. Boy were they wrong. The deck and stair case they repaired and refinshed looks beautiful. I am completely delighted!

I had a completely positive experience with Jonas cool deck.  They came out to provide an estimate the same day that I called.  I found their cost estimate to be thorough and reasonable and they were able to start the work the very next morning!  They arrived when they said they would and took great care to mask off and protect my pool and surrounding landscaping.  I was having some relatively large areas repaired and they thoroughly prepped the surface, matched the color and the texture.  The deck looks brand new again!  They did a great job of the cleanup and finished exactly when they said they would.  I have zero complaints amd I highly recommend their service.

Simply, the best I've worked with. Brings great attitude and energy, he also considers you as a client foremost.  I couldn't get anyone to work on my exterior door without having to buy a whole new door, because other guys don't have the skill or the willingness to do the actual carpentry work.  Jason is fantastic, it was energizing to me to see a master craftsman at work, I can't rate him highly enough.

My pool's Kool deck was in dire need of repair or replacement.  I decided to go with                    
Deck Services because of their various A ratings.   And, the fact that they have been                    
in business for 40+ years (but, now Angie's List it shows 60+ years).  If they've been in                    
business that long they must be doing something right.  The owner was punctual                    
& professional.  His workers were nice however, we never knew when they were going                    
to show up, how long they'd be gone for lunch or what time they left.  I asked them to tell                    
us since we had 2 dogs locked in the house while they were working.  The finished product                    
looked pretty good, from what I could see, since it was too cold to get in the pool.  I didn't like                    
it at the separation between the pool & the in-ground spa.  The owner sent them out,                    
weeks later, to fix the area.  By the end of the swim season I started seeing some hairline                    
cracks, etc.  I called the owner again but, he had just lost a loved one.  So, I gave him several                    
months before asking him to send them back out.  They did eventually come out & fixed the areas.                      
Once swimming season started again I started seeing all kinds of hair line cracks, a rather large                    
crack by the steps & some sort of gouge right by the top step.  Again, adequate seems to be the                    
new norm.

Don't let the contractor/owner do any of the work. Tell him to let the pros do the job.

Best to only give final payment after EVERYTHING is perfect with your pool/patio.

I'm very disappointed with the company. I purchased a quite expensive door, and the door arrived with an odd hole in the door around the lock. I was told these doors were precut prior to leaving the warehouse and the installer only does the installation. The installer did a great job, but I question the companies commitment to quality control.

I had to do quite a bit of calling to get someone to help me. Always passed to another person, from the installer, from the salesperson, from the complaint I finally left with the customer service group.

Why on earth the door would leave without QC is beyond me, and why they would install it with an odd shaped cut for the lock and not say anything is beyond me.

The level of effort I had to give to get a cover for the door they miscut is not acceptable for the price I paid. This is the third door I have purchased from them, and this is likely the last door I would purchase from then and would look to a competitor.

When I was told someone would contact me on Monday, it was not until Thursday when I emailed to complain that no one had I was told someone would be out 2-weeks later to fix their mistake (which is basically covering their bad cut).  

Door Cost: Fair
Quality Control: Poor
Customer Service: Poor
Communication: Poor
Management Response: Poor

Update: I received a response from the owners on my issue and they offered an apology, but did not go beyond that. At least I got a follow up, but still dissatisfied with my experience. Increasing my review by one star for the reaching out.

4 Stars for work
1 Star for reliability

Geremy installed floating wood shelves in the kitchen and did a good job. They're sturdy and look good, but could have been finished better in the end. Putty was left to dry and I had to have my handyman sand it all down as well as add more where there were some noticeable gaps at joints. I didn't ask Geremy come back to finish because it wasn't the end of the world to have to have someone else finish, it just would have been nice if he had completed the job himself. There was also an incident where he accidentally leaned against the stove knobs, turned on the burner and melted plastic on my brand new stove top that had never been used. It wasn't able to be cleaned up complete which is a bummer, but the worst part is he didn't tell me about it- I had to hear from my handman.

I hired him for a second job- a pergola over my back patio. After he rescheduled a couple of times and then didn't show up another one or two times, he finally came, but came so late in the day that he ran out of time and couldn't install my string lights. I went ahead and paid him the full amount for the job but I've never been able to get him to come back to finish the lights that he said he'd be back to hang the following day. After a lot of excuses, several texts and a phone call and continuing to tell me he'd come back to hang them, he still hasn't finished the job. I've been waiting since May 20th and now he isn't responding to my messages at all.

It's a shame because his work is good, but reliability and communication are terrible.

I would have loved to do business with this company, but their First Impression was just terrible. Get it? It's their name, and it sucked. Whatever. I sent a message on Yelp to get someone out to see the project and submit a bid, but what I got in return was a long winded template response giving me a list of options instead of actually trying to set something up.  When I responded saying I didn't follow, and provided my phone number, I received another long winded template response. Hired someone who bothered to ask my address and show up, rather than hit copy and paste.

I cannot say this strongly enough: DO NOT BUY FROM THIS COMPANY. I, like you are now, read the reviews and did not take heed- I read the customer service was poor but I can tell you it is.non- existent! I paid thousands foe my security doors and the problem? I.CAN-T OPEN OR CLOSE THEM!!! The slim line locks that they install break so easily, that within the 3 years I have had to replace them twice because I couldn't even open or close the doors, much less lock them. I now need to replace.them for a 3rd.time
Because they only warranty the WELDS on the door, (they take the 5th on the handle and locks)  I am S.O.L. YET AGAIN. They do.not replace.them- I was told I have to go to a special.place in Gilbert and replace at my cost and have a handyman or someone to replace.for me YET AGAIN.
They are doors. They have one job. This company will not stand by the product, the handle or locks, that allow them to function as that- as doors! The fact that they don't open or close, much less lock- they don't see as a problem with their doors. I Do see that as their problem.
I have nothing but regret and contempt for this company. No attempt on their part to make things right. They take no responsibility whatsoever.

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