Best Deck & Railing Contractors in United States

We had been introduced to Ben at All Star Stair Railing through our contractor. We were in the middle of a big renovation and decided we could not live with the ugly pony walls that we had through out the house. Ben texted me right away. Came out to measure the following day. Sent his quote out hours later. Worked out our design and adjustment and we were off and running. He was able to start earlier than projected. They take real pride in craftsmanship and what a pleasure to work with.

Both hinges on one of the swing gates on my RV fence was broken so I went online at yelp.com and requested free price estimates from local Fences & Gates professionals to do the repair.

Alex from Integrated Metal Structures (IMS) responded very quickly to my request.  I explained that I needed 2 new heavy duty hinges welded onto the gate and post then reinstall the gate .  He gave me a very reasonable price quote and we scheduled the work for the next business day.

Alex and another worker arrived at the scheduled time and went right to work. They did a great job welding the new hinges and the reinstalled gate was perfectly plumb.  Then they noticed the other swing gate was was out of plumb.  They explained that the gate had sagged and showed me where the gate mount had separated from the wall where it's mounted.

This created extra work for them because they had to use a jack to lift the sagging gate, re-align it, then set both gates in place.  They went the extra mile and did the work without a complaint.

They were very professional, highly skilled, hard workers, and they did a great job.  I highly recommend IMS.

If you are looking for the best deck builder in Phoenix, give Isaac a call. He's super friendly, super honest and super reliable. You'll be glad you chose them!

We can not tell you enough how delighted we are with Mario & Georgegina and to the guys who all worked on our railing project! We are so blown away by their execution, creativity and sense of quality....workmanship!  We absolutely love how their iron rail work turned our home into contemporary elegance!  We are so grateful we were able to work with them!  They were so timely and accurate and always made sure they cleaned up after the days work.  Incredible sense of design and work ethic!!!

Had an old plaster pool that was in need of some TLC reached out to multiple companies to figure out  timelines and costs. Pool Remodeling Brothers came through, they were competitively priced and there timeline from start to finish was just under 2 weeks. The final product looks amazing, can't wait to enjoy it this summer! Will definitely be calling when I'm ready to redo the pool deck.

I recently contracted with Dave Sheehan and NLKD to repair and resurface my deteriorated, 14 year old pool Kool deck. This was a decision that I made after receiving 4 other estimates  and looking at the available reviews on the internet. Dave also had the lowest estimate of the other companies that I had contacted. After checking their calendar, the office contacted me and said they could start the job on Sept. 14 th and it would take 2-3 days to complete. Kelly, at the office advised that Brandon and Angel would do my wrk and would arrive between 8 and 9 on the 14th. Kelly called me on the 13th to let me know that they were running a little behind on the previous job and that Brandon and Angel would be at my home on the 14th but won't be there until around 11 AM. At approximately 11 AM Brandon and Angel arrived and immediately got to work. These two guys are the best workers that I have ever encountered. In a short time, they had my pool bubble wrapped and everything around the pool masked off to prevent any damage from overspray. Unlike many workers, these two guys showed up when the said and worked efficiently while they were here. On Friday they competed the job and my decking has never looked so good. The guys uncover my pool and removed the masking they had done and cleaned up the area around the pool. One note that I would like to add is that when Dave estimated the cost to repair, he included a $300 cost for some areas where he felt that the cement needed some special attention and a sealer coating. As it turned out, after those areas were sanded, Brandon decided that the cement was ok and did not need any special attention. This information was relayed to Dave, the owner, and he let me know that I had a $300.00 refund coming to me. Several days later Dave stopped by and refunded the $300.00. This company and their employees are undoubtedly the best that I have ever dealt with. I highly recommend them and their services to everyone and will definitely use them in the future should the occasion arise. Thank you guys for your integrity and craftsmanship. You did a beautiful job!!

Checked the roof and it looks good.   The seams around the vents look very watertight.  The shingles looks like it's held down tight.  They also do wood work.  They removed my old, unused swamp cooler and put in an additional wind turbine.  They're registered with the state of AZ.  They're certified GAF shingles installers if you decide to get GAF shingles.  They also finished within 2 days.

Ray and his team did a wonderful job on our pool deck and garage floor. I plan to help him out again at another property. I've also referred him to others.

Joel Brust deserves this Yelp review simply due to his excellent work, transparency and punctuality. He walked me through the costs involved during the quote process here at our home, which were perfectly reasonable. Within a week he was here on the dot of the time scheduled. He spent the next 3 days building this absolutely stunning Redwood Privacy Fence that is floating above our short cinderblock wall. The engineering in his design, being that our wall (as shown in the pics) is tiered-down to different heights with multiple steps-down to each tier--was highly impressive. Joel delivers extraordinary custom work and reliability to say the least. Not your everyday carpenter. You won't find a better Fencing & Gates Contractor in San Diego.

Adam was great! He did a really great job on our deck which ended up being a lot more work than anticipated and the weather was uncooperative! He was professional, communicative, and did a good job for a reasonable price.

It's funny how I wrote a review on this company and it disappeared. I had my pool cool decking refinished back in Sept. 2018.  This was suppose to have a 3 year warranty.  I started my contact with this company back on 8-4-20 emailing them asking for them to come back and repair the cool decking that was breaking away.  No reply.  3-18-21 sent another email.  No reply.  I tried calling to leave a message, but mailbox was full.  I called 602-423-8016 someone said someone would call me back.  Cindy, daughter of owner, called and asked me to send pictures which I did.  Sent pictures to 602-478-3234.  3-22-21 Cindy said she would send message to Eric, her brother, who did the work and will send him another message to get a hold of me.  7-7-21 almost a year and still no response.  I have now sent a letter to Better Business Bureau, Arizona Registry of Contractors and now a review on Yelp.  Please do not give them your business if you need cool decking.  They don't stand behind their product or warranty and you will have to get repairs done before two years end.

Amazed by poor customer service!!!
9-24-21

Simply, the best I've worked with. Brings great attitude and energy, he also considers you as a client foremost.  I couldn't get anyone to work on my exterior door without having to buy a whole new door, because other guys don't have the skill or the willingness to do the actual carpentry work.  Jason is fantastic, it was energizing to me to see a master craftsman at work, I can't rate him highly enough.

My pool's Kool deck was in dire need of repair or replacement.  I decided to go with                    
Deck Services because of their various A ratings.   And, the fact that they have been                    
in business for 40+ years (but, now Angie's List it shows 60+ years).  If they've been in                    
business that long they must be doing something right.  The owner was punctual                    
& professional.  His workers were nice however, we never knew when they were going                    
to show up, how long they'd be gone for lunch or what time they left.  I asked them to tell                    
us since we had 2 dogs locked in the house while they were working.  The finished product                    
looked pretty good, from what I could see, since it was too cold to get in the pool.  I didn't like                    
it at the separation between the pool & the in-ground spa.  The owner sent them out,                    
weeks later, to fix the area.  By the end of the swim season I started seeing some hairline                    
cracks, etc.  I called the owner again but, he had just lost a loved one.  So, I gave him several                    
months before asking him to send them back out.  They did eventually come out & fixed the areas.                      
Once swimming season started again I started seeing all kinds of hair line cracks, a rather large                    
crack by the steps & some sort of gouge right by the top step.  Again, adequate seems to be the                    
new norm.

Don't let the contractor/owner do any of the work. Tell him to let the pros do the job.

Best to only give final payment after EVERYTHING is perfect with your pool/patio.

The installer came out hours than scheduled and installed the door in the dark.  After a day or so the door wouldn't close all the way on it's own.  Company called and wanted to charge us to come out, they said it was the step plate, someone came out and fixed it.  A day or so later again the door wouldn't close on it's own.  Someone came out and said it's the locking mechanism, order a new part.  Someone was scheduled yesterday and sat home all day but no one showed up because the installer was running behind.  They finally came out today and fixed the locking mechanism but I forgot to mention the screen was supposed to be pet screen not metal, but they brought the incorrect one.  Instead of ordering another one, they want to touch up the one we have.  The door looks nice, but not worth the hassle, my time is worth more than this.

I found G's Hone Services on Yelp, requested a quote, he got back to me within 20mins of my request & quoted me a fair price. I hired him for the job & he nailed it. Great service, great work, I highly recommend.

We went looking for a security screen door. Went to their web site to get direction of the closest show room. Of course the show room was closed permanently on our side of town and they hadn't updated their website. That's where they lost a star. I guess they should get on their IT department to update their website. So not being happy with driving around for no reason, we decide to drive out to the Scottsdale show room. Only reason was my brother had a good experience with them. If it wasn't for that they probably would have lost a customer, just from the website not being updated. Once we got to the show room our experience started getting better.  They took the time to answer all our questions, we never felt rushed. We decided on a couple different styles. We had the price out the door before we left for each of the styles. Only down fall was I had to buy two, since we have a double door.  We set an appointment for the other sales person to come out to get our final decision and take the required measurements. He was very helpful. No pressure was felt, he even talked us out of an option that we were looking at and I'm glad he did.  They told us 3-4 weeks for install. I believe it was 2 weeks and we had it install. The install went smooth with no complaints.  If I ever need another security door.  I wouldn't hesitate going to them. If they would have had the website updated. They probably would have had 5 stars.

If I could give zero stars I would. Poor craftsmanship and even worse poor customer service. We purchased a front door, entry gate and backyard gate and it has been a nightmare working with this company.

1. The backyard gate design pattern was installed uneven. The semicircular metal pieces didn't line up. I just called and the lady I have been working with Wendy Walsh quit 3 weeks ago. No one called me to inform me of this. I had been emailing her since June and it is now mid September.
I last emailed her a month ago and she was unaware that this was not taken care of.

2. The installers where jumping over our small retaining wall in the front of the house when they j installs the entry gate. Unfortunately, they cracked it. That took 2 months for them to fix, which just included putting glue in the crack. It's still noticeable. However, what makes me even more upset is that they lied about it. They said it was already there! It's one thing to break something, but please be professional and own up to it.

3. There is a space between the entry gate on one side. It wasn't measured properly. I don't have the energy to fight about this. They dug up and cut our water lines, which caused our front yard plants to die while I was waiting to have my Landscapers fix it.

The doors may look nice, but their costumer service is horrible! I spoke with Jennifer the manager this morning who first told me she took over the case but then never reached out when her staff member quit. How is this good customer service? Buyer beware!

Photos to

Update:

Jennifer with customer service contacted me to via email. There's nothing they can do to improve this or make up for the months of lost time, multiple unreturned phone calls and emails. Waste of time. Future and potential clients should be aware.

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