Best Solar Panels in United States

These guys were super expensive, and when I reached out to them with my concern about why I was charged so much (they didn't even need to fix anything, it was a tripped breaker!), he couldn't even return my email. Good luck if you use them, just be prepared to break out the check-book!

What could & should have been a great addition to home has been nothing but a complete & utter nightmare.  From the beginning this is the worst company- don't let the selling factor of we install & manage it fool you.   I regret nothing more than going with sunny & if I could redo I would 100x.   This is the most unorganized, chaotic & unprofessional group of people I have ever dealt with.
The ONLY saving grace was the salesperson Jason...but even he can do so much with helping at his level.   Worse part...I thought bringing my issues and concerns to the owner would make a difference & I guess not bc nothing but crickets from him too. When the salesperson is embarrassed about the way his own company has handled things...that says a lot. To sunny you are not a valued customer like they sell it.  Once they get your signature you are just another check & number to them.  No value at all.  Personally the entire office-- Taylor and Melanie should be fired. They have no idea what they are doing.
1.  Upon looking over the house & figuring out system nothing was mentioned about clearly trees on side of house.  It was once process started they let us know we need to remove trees--cost $250 to remove.  Doesn't include new plants    They did give a check for $300 & had this been only issue. Would have been thrilled
2.  When installing new electrical box the workers cut fiber optic line for cox internet and caused us to have no WiFi for almost 2 weeks   Their fix was again to give money for time wo internet.  Only person who was sincere in apology was salesperson. The office couldn't be bothered
3.  3 people would call about the same thing at all hours of the day--no inner office communication and no lack of organization to keep customer properly informed.  Over-communicated on useless info and then none on stuff that mattered like the process of when things would happen
4.  Specifically asked Taylor--acct manager of when install would happen & she said crew would arrive at 7am.  Crew arrived at 530am.  Loud and obnoxious yelling & screaming.  Not only waking up our house but most likely disturbing the neighborhood.  The workers were like frat boys throwing a party--again no sincere apology and back peddling from Taylor w excuses and lies about the early arrival.  
5.  Chad who came to turn on system & install inverters after city and aps approval said I'd get login info to see system on app in 24-48 hours.  Days go by & no word.  Reach out to office.  No word.  Finally Jason helped me get office attention & then 10 days later they realize inverter installed had been bad.    Had I not bothered them to get the info they were supposed to send on their own. They wouldn't have even known there was an issue
6. Melanie-customer service manager said it would be a week until it could replaced.  UNACCEPTABLE--after all the issues and the time we've wasted you are going to make me wait 7 days.   When I threatened to have someone put that day or remove system and/or have owner reach out.   Then Melanie offered to cut it from 7 days to 4 & send check for 1st payment.    This was the only time she was apologetic and gave me hope that they realized all their mess ups & would make it right moving forward
7.  FWD about 2 weeks later.  I have now had a virtual call w Michael to go over the system & the app & received the manual in mail via usb drive but still no "sorry 1st payment check" that had been confirmed by Melanie was sent out
8. Once again I am doing their job and follow up and it took about 18 hours for Melanie to respond back.  No apologies--" I will look into when I get in to office" 745am.  3 hours later she states that the check was sent-- talking about the check she sent 4 weeks prior for trees/WiFi.  Also states that check hadn't cleared yet & still no mention of the actual check I'm talking about.   I send her copies of check she is mistaken about; clearing on 9.1 & the check I am talking about is the one she said she would send on 9.8.  Few hours later she says that accountant had error & would have a check hand delivered next day.   So here are the issues with this one:
A. I had to follow up
B.  She didn't even know what check I was talking about and gave wrong info on the one she did think I was talking about
C. As customer service manager.  Why not go above and beyond and say "hey u know what we have dropped the ball so many times w this account let me put a calendar note to myself to follow up & make sure they got this last check after we replaced inverter.  After he's spoken to Michael & the app & system & just make sure there are no issues or questions."  Instead she's clueless to what I'm talking about.   Never once apologizes.   And I'm pretty sure what actually happened is that the forgot to get the check and mail it in the first place.  So lying to cover up
Sad we have to deal w them next 5/10/20 years.   Texts and emails to back up ALL of this.   So beware.  Will not refer EVER!

Bad experience with caliber roofing. They were hired by my General Contractor and after their first visit I had flashings sticking up and additional broken tiles on my roof. They came out a second time to fix their first mistakes and left me with even more issues. After the second mess up my GC cut ties with them on my project. I am now left finding another roofer to fix the gaps they left between tiles and try to find matching tiles.

Have been using 36 panels installed by Aneva for about 3 years now. Have not had one problem with them, including no roof leaks,  after quite a monsoon season last summer. I have recommended Aneva to 3 other home owners who feel the same about Aneva's quality and workmanship. Definitely the solar company to use.

Excellent service! Our appointment was scheduled shortly after contacting them for a quote and some other electrical work around the house. Trevor H came out, hung the chandelier, removed 2 existing light fixtures and completed everything in a very efficient manner. Next time I need electrical work done I'll make sure to call Firefly first!

Excellant people from the 1st consult all the way to the installation. Very professional yet personable. We had both a solar tube and a roof fan installed. Both were complicated, yet expertly installed. LOVE the bright bathroom!!!

We started taking bids for solar earlier in 2021.  Some companies only wanted to push an expensive lease option that would have cost us more than $60000 out of pocket by the end of the lease!  Sure, they take  care of all maintenance and repairs, but when you do a little bit more research you can find that reputable companies have 25 year warranties on their products.  Luckily, I started reading about microinverters and decided that I wanted an Enphase microinverter instead of a string inverter.  From there, I searched Enphase's website for an installer in my zip code and Black Platinum showed up as a "platinum" level installer.  At the time, the next one listed had a "gold" status.  We got a quote for $38000 for 13.3kW with LG Panels and Enphase microinverters.  The payoff at the time was ten years, but recently Arizona is pushing APS to cut the off peak time from 3pm to 8pm to 4pm to 7pm and they are forcing them to stop charging people with solar for a grid connection fee.  These changes will definitely shorten our payoff time a little.

Black Platinum had us make the payments in four phases which worked out for us to help space out the large checks.  The first phase involves getting city permits, the second phase is installation, and the last phase is APS approving the install and giving you the go ahead to flip the switch and turn on the system.  We opted for no battery in our system since our solar buyback rate is locked for ten years.  After ten years, I'm anticipating battery technology to be much more superior along with the Enphase technology for being able to go "off grid" while still being connected to the grid in the event of a power outage.

After the install, we had a few hiccups that either we solved or Black Platinum solved:
1. One of the trees that the previous owners planted was shading my roof and blocking sun to three of my panels.  I had my landscaper trim the tree down beneath the roof line on my house.  He still needs to work with my neighbor to trim the same tree on my neighbor's side.  The three panels are probably running at about 60% right now (up from 16% when they were shaded).
2. Three panels did not have power after the system was turned on.  Two of them weren't plugged in correctly and the third needed a new microinverter.  I coordinated with David (Sales Manager) to get the repair team to my home to fix these three panels.

I love the Enphase Enlighten app for my Android phone.  It shows your energy use so you know when you are doing things during peak energy charges.  It helped us realize that if we shower between 3pm and 8pm it uses 5kW just to refill the water heater.  Now we shower outside of that window given that our APS bill is negative at the moment (it could be even more negative).

The way our system is designed we are expecting to get money back during the cooler months and we're expecting to pay some money during the four hot months in the summer.  It should balance itself out.  We are looking forward to getting the rebate next year and hope that the solar tax credit is extended to help more people get solar in the future.

During each phase of getting solar, David was in touch with me constantly via text on my phone.  I was also in touch with John Black (owner), Melia (permits), and David via email.  All of their estimates for the time frame for permits, construction, and APS were pretty spot on.  They had to cut into the wall in my daughter's room and garage to help hide the power conduits and it's very professional.  The drywall people patched it up like it never happened and we just happened to have painted my daughter's room recently as part of a kitchen remodel (using the same painters).  A few coats of left over paint and we can't even tell anything happened.  I highly recommend Black Platinum if you are considering going solar and I have given their information to a few of my neighbors who are thinking about it for themselves.

We have had our solar for 9yrs, our installation was seamless and follow up service has been appreciated.  I live in Sedona where a summer APS bill can be 200$ or more!!  We are feeding the grid daily and I'm proud to say last July our bill was 16$!    Rooftop solar has been a pleasure to work with!

We discovered "Mr. Sunshine" (Michael) through several recommendations within our community. Before the Verrado Coffee shop closed he would give free seminars, which we attended, concerning the advantages of solar power. We had already spoken with a number of other popular providers, only to discover that they didn't "really" know all that they spoke of. Michael challenged many things that were told to us by the others & through additional research through Google and other resources, we found him to be the ONLY one that had ALL of the correct, up to date information that we needed to make our decision to go solar.

He promised us that it would be a "very casual, NO pressure" process, & that he wouldn't even ask us for our business at the end. He's a man of his word. We had to ask him "What do we need to do to get this started."

The recommendations he made have worked out as he said they would. The installation was as  clean & professional as we could hope for. The process took some time. (about 3 or 4 months) But that's what we were told to expect. We're VERY happy with our decision. Once you sit down with him, you'll quickly notice the extreme difference in what & how he "educates" you vs. the others "selling" to you.

I recently paid our July APS bill for a grand total of $22.63. Previous bills this year were always a credit.    

Would I recommend "Mr. Sunshine" to my friend & neighbors? ...Without hesitation! I already have!

Text or telephone (480) 297-4850 or check out his webpage at mrsunshine@mrsunshinesav…

My solar water heater became defective, called several companies for service, here are some of their comments, " if we didn't install it we don't service it". "we don't do solar anymore", We live in the Valley of the Sun. I called General Solar, spoke to Kent and he said he could come to my house on Monday, I asked if he had any solar water heaters on hand, yes he did, I said please bring it when you come.  After 4 days of no hot water and taking cold showers even during a heat wave, gets old, I had hot water within 1 hour, Kent and Steve cleaned up and removed the old water heater. I couldn't have asked for a better experience. Thank you Kent and Steve. I will refer you to anyone who is interested in solar. Thanks again, Mary

Have worked with these guys to get solar for my home. Very professional and very knowledgeable. They also gave me a lower price than the other company that came and showed me what they had. They gave me a low 2.99 interest rate on my solar. I will recommend them to any and all my friends and family.

I recently went under contract to purchase a home which featured a solar system.  This was my first exposure to solar, so based on a positive reputation I hired Harmon Solar to inspect the solar equipment prior to close.  The technician was thorough and after inspecting he took time to explain to me everything I should know about the system.  As a result I feel much more educated about solar and would certainly go back to Harmon if I ever have a future solar need.

AEP came out and did a survey. Provided a very competitive quote compared to the national company offers.  Was able to have whole system up and running with no issues in about 30 days.  Great personal service.  Have lowered.my bills from $400 to $100 or less per month.  Great. Company to work with.

I read the other reviews on yelp about Apollo Electric and Matt - decided to try them out. The other reviews are all spot on! I emailed Matt some photos of an electric car charger I had on Monday - when they are listed as closed. He responded very quickly same day and they came out the Tuesday afternoon and installed the required run back to the panel. It is rare to find true professionals these days. I will be using these guys again. Highly recommend.

Thanks a bunch Matt.

The most AWFUL EXPERIENCE..
They are there to sell you the system but after that your screwed... I had an issue with install that fried all my appliances now I cant cook nor do laundry and after over a week of exhausted phone calls and messages that were left unreturned they try and come back with $2700 to "patch" my appliances... I am asking for replacement as all of them were new and they would gladly take the money for the system but when you have an issue with the install your up shit creek..... DONT DO IT!!!! There are much better companies

Don't waste your time!  Choosing Titan solar is like playing Russian roulette. Your call, your risk!  If I could give them negative 10, I would.

I began communication with Titan solar on October 3rd. I learned very quickly that they cannot be reached by telephone.  I began the alternative, email communication.

1st email, "Hello. My inquiry is about my current solar panels, 17 of them. I'm having a new roof put on.  I need a company that works with Solar Edge. Is Solar Edge in your installing profile? If not, could you please recommend a company?"

The 5th email, "I'm not sure how it would work if we were not the original installers. Let me check with someone and get back to you about how we go about that."

7th email, "
I might be misunderstanding your question. Do you have an existing system already installed? Or are you inquiring about adding on to the existing system?"

11th email, Please see information below and let me know what you think.
From: Scott Lakies
Date: Mon, Oct 5, 2020 at 2:24 PM
It is not uncommon for us to assist customers in a situation like this.  Most commonly their original installer is no longer in business and they need the system removed so roof work can be completed and then we return afterward to reinstall the system.

This type of project is quoted at $quoted price per panel and this includes both the removal and reinstall in this price.  I saw it mentioned the homeowners system is 17 panels so this project would be a total of $quoted price.  If HO is interested in moving forward I can provide her an official written quote and work with her on scheduling the dates for the work.

12th and final email, "Yes, if you would, I would like a written proposal quote.

Thank you so much,"

October 10th and no further communication from them. No quote!!

I purchased a solar city system shortly after completing our house and have nothing but praise for their quality and service.  They completed installation on time and I have had ZERO problems with the work or equipment.  I'm a systems guy and can appreciate good engineering.  This was it.  They may cost more, but no one eat our requirements as well as they did.  Not sure what basis of other reviews are.  I bought a solar city system and I am happy.

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