Best Plumbing Services in United States

Hey just want to leave a quick review these guys were great showed up when the promised, did the job well, and we very professional.  I will use them again

The only reason I am giving it 2 stars is because the actual plumbing work looks good.  The technician wasn't friendly and didn't explain the estimate. The main problem is customer service. If you have a problem and have to deal with anyone in the company, from the receptionist to the owner (the owner actually hung up on me) be prepared for someone who couldn't care less about you or your experience.
After I received the quote, they were supposed to come on Wednesday between 2-4pm.  I took off of work, waited at home and was stood up, without a phone call or any communication.  I called the next day and scheduled another appointment.  This time the technician showed up but was an hour late from the time they gave me (no apology or anything).  I called to speak with the owner the next day to let them know what had happened.  I left a voice mail with no response.  After a week I tried to call again, the owner picked up the phone and when I mentioned who I was and why I was calling he hung up.  I tried calling back and they said he wasn't available.......
Save yourself some headache and just pay a little more money to get actual customer service. I will never use them again & tell everyone I know to NOT use them and go elsewhere.  I'm shocked to see this size of a company be so poor mannered with awful customer service.

Seeing the good reviews of Hansen Family Pluming and Air on yelp, I called them about the toilet problem in the house. I mentioned the flange and/or wax ring issue of the toilet, and asked for the hourly rate they charge. The customer service lady would not tell me the price just saying the minimum service charge for the visit is $99. Thinking it was a simple job to replace the flange and/or wax ring, and average plumber hourly rate is $80 - $120, it should not be over $150.
After tech Zack finished the job, I was told the total charge was $250 including $229 for one hour labor and $21 for the parts. Not only that, they charge 3% processing fee if customer use credit card for the payment.
I feel they overcharge the customers at $229 per hour. That was probably why they did not want to tell me the price before the job. I would not use their service again as many other plumbers can do the job at much more reasonable price. Suggest know what they charge before making plumbing service appointment.

I had a dreaded drip leak somewhere inside the walls/floor/basement ceiling.  My wife and I struggled to find a source and knew we needed a plumbing expert to track it down without tearing our whole house apart.  Enter Mike Bonner from Lawson Family Plumbing.  He listened, considered a variety of sources, and began his detective work.  After a thorough review, we all agreed we simply had to cut into our basement ceiling and see what we could see inside.  After cutting an opening in a best-guess location, Mike immediately found the pinhole leak in a copper water line merely 8-12 inches away!  He was able to repair the pipe thus stopping the leak and did it with just one small drywall hole that was easily repaired.  Amazing!  We are so thankful for Mike The Water Line Whisperer Bonner's help.  5-STAR!

Chris and Armando are great I had a couple leaks that could have been a big issue, they came within an hour and fixed the job.  All around 1st class operation!

Ken and Tony did and excellent job on all the plumbing at my sons house I would highly recommend your company for all are plumbing needs thanks
                          George Campbell

I am so impressed by this company!  I called them on a Saturday and they had a plumber on-site within one hour.  Their technician worked for four hours trying to solve the drainage problem in a rental condo. It turned out that the issue was not in the condo. It was over 40 feet away from the condo in a drain that is, technically, under control of the HOA.  So, the HOA's plumber had to clear the line and handle the repair. Well, Lawson didn't charge us ANYTHING for the job because they couldn't solve the problem. I'm amazed! That is incredible customer service.  I will tell everyone I know about this company. That's a level of service that's hard to find anymore.  Thanks Lawson!

Update 02/08/2021: Greg and the GM reached out over the weekend and had Greg come out in the morning today to take a courtesy look at my work (I installed a sink over the weekend myself). They helped fix a tiny barely dripping nuisance cold valve supply line and ensured everything was done properly as spoiler alert: I am not a plumber. They also made things right with the sink. I will chalk this up to a very green technician needing some coaching rather than an overall bad business.

Still taking a star off for the initial encounter but the response warrants a 4 star rating. We could potentially do business in the future as long as experienced, seasoned techs come and do work here based on the service after the first experience.

These guys did a great job. Needed my sewer line replaced from house to city connection and they were very responsive. They were the lowest quote and also had the quickest turn around to get it down. I would recommend them again for sure.

Dave came out to the house within 10-15 minutes after I called him on Saturday after seeing water in my garage. He quickly figured out it was a drain pipe in my upstairs bathroom. He had to come back another day for fix it after flood company dried everything and removed vanity. Everything was fixed and his prices were more than reasonable. Also, great communication

I had a major drainage  issue. Michael returned my message promptly and was able to quickly come out. He spent almost four hours fixing the issue. He left everything spotless. Highly professional and pleasant to work with.

Fast, honest, and reliable. This is the second time we've used Sound Plumbing, and they do not disappoint. The first time was to have a sink and faucet installed in the laundry room. Everything was great there. This time, an issue with the hot water flowing lukewarmly. Brian showed up, on time, and within the hour we had hot water again. We will definitely call them anytime we need a plumber.

We needed a broken spigot on the side of our house fixed asap as it was leaking water pretty quickly. We called them this morning and they were out here within a few hours and replaced the whole thing! McKinley was great to work with and got the job done quickly. We were recommended them on Nextdoor and we can see why. Highly recommend!

I hope I never have to hire them again, but if I have a sprinkler issue, they will be the only one I will call.  Eloy was prompt, friendly, polite and didn't mine me looking over his shoulder.  The only reason why I was looking over his shoulder was because I like to learn things.  After Eloy's assessment, I could have called someone else for a second opinion, but I believe Allegiance's prices are reasonable.

Quickly and easily scheduled service. Inexpensive cost for unclogging shower drain. Quoted price was what I was charged.

They fixed a leak from our toilet this week, and they were quick with a response and and we're able to get it fixed within the same day I called. They are next going to replace my water heater and then hopefully replace my water softener so I will continue to use their services for anything that my house may need.

Great customer service in setting up the appointment. Melanie was very thoughtful and was able to squeeze me in the next day. The guys on the job were patient, professional and made sure that everything was completed to my satisfaction.

This five-star review is specifically for Adam, who removed the water softener and R/O system from the home I was moving out of. The landlords were being complete jerks and Adam was very knowledgeable and patient in making sure that everything worked as expected so I could get my security deposit back. #Kudos Adam!!!

However, the following Monday the company sent a different technician to install my R/O at my new home and it was a COMPLETELY HORRIBLE experience!! The guy showed up THREE HOURS AFTER he texted me and said he would arrive in 20 minutes. When he came he smelled of marijuana and was very antsy and jumpy. One of the hoses was left in the car when we removed it from the previous home but instead of waiting patiently for me to get it, he got agitated with me and raised his voice to say that all of the parts wasn't there and he couldn't do the work. Ultimately he left without installing my system. #Unprofessional #Disappointed

**Above and beyond** My AC had stopped working. Jerry and Nolan came out, listened to all the things I had already tried, breakers, batteries in the thermostat.  They immediately got to work and realized there was a hole and I had a leak. They didn't have the part, but would have it next week.  My biggest concern I explained, was that my daughter was in the hospital battling COVID would hopefully be coming home soon and the attic opening is in my her closet.  After a few minutes, they told me they found a part in AZ and would drive to go get it. Jerry stayed, and started removing the bad part, while Nolan drove to pick up the part.  Let's just say by end of day, my AC was working and they have a very loyal customer who would highly recommend them!!  I can't say enough, thank you so much!

From the moment I called in they were professional, nice, and knowledgeable. Randy and Brendan installed the water heater and they were super nice and quick! Great service and great pricing. Really a wonderful experience!! Thank you!