Best Windows Installations in United States

from start to finish, everyone was very professional. our new windows look better than we could have imagined

We purchased a patio sliding door from Desert King windows along with several windows for our home.  The first door was installed incorrectly causing it to not close correctly. Desert King replaced the door as it was not repairable.  When they arrived with the replacement unfortunately the Installer dropped the door causing large scapes and dents in the frame.  The Installer named Mike informed us he would reorder another door.  This happened several months ago, we have reached out to Desert King multiple times requesting an update on the replacement.  To date our messages are not returned.  
We decided to go with Desert King as the sales person sold us on their reputation to stand behind their products, their tenure in the business, and  their customer service.
I would hope that they stand behind their warranty and take care of this issue as soon as possible.

I meet Mike (One of their windows specialist) at my work. We got to talking about what he did for work and I was in need of some windows for my 4-plex. He helped me out and was there every step of the way. Thanks guys!!

It would appear that the reviews for a lack of responsiveness are still accurate... Apparently the window business must be pretty good! ;)

Update... I received this message in response to my review. Not only unresponsive, but unapologetic and unprofessional too (see photo)...

After searching around review websites, I decided to get an estimate from K&J Windows.  They were the first business I spoke to; right away, I knew I didn't need to check into any others.  And, I was right!  They were easy to work with, and so professional.  This is a business that makes you feel important, right from the start.  No over-worked sales pitch - just honest, helpful information - clean and simple.  They did a fabulous job - were timely, clean, considerate, and made sure to follow up on our satisfaction.  Even the neighbors were impressed!  I highly recommend them.

Had sunscreens and five windows replaced in my home this week. John did an excellent job explaining the options and advantages to different solutions. He didn't try to up sell me and was very thorough in this bid and proposal. Bob did an excellent job on the sunscreen install and Jose was awesome with the window install and left our interior spotless upon completion. Results look fantastic and would definitely recommend Imperial to friends and family.

We had a great experience with two teams working together from DunRite: Colin & Chris as well as Kevin & Matt N. They did a great job, worked extremely hard for two solid days, and made sure that we were satisfied with their work and their product. Colin went above and beyond dealing with some heavy furniture afterwards, too. The windows look fantastic! Our salesman was Tony and Estimator was JJ, who both were terrific. Thorough, knowledgeable, and friendly. Will be calling them back to do some awnings very soon.

Dwayne was absolutely amazing. My glass door cracked over the weekend and he came out on Sunday the next day, boarded it up and removed the glass for no extra charge. He ordered my glass and a new screen door and had it installed within a week and a half. I absolutely recommend him to anyone. His prices are the best in the valley and he doesn't charge extra fees for removal.

I spoke with Kristin to see up appointment for a window repair at one of our rental homes. She was very nice and professional.
She right away contacted our tenant, set up time.  From beginning to end Dependable Glass gave us great service and a fair price.
I will use them again for all our window needs, for the rentals and our own home. I definitely would recommend this company!

So glad I choose Apodaca Glass

When the landscapers shattered my back Acadia Glass Door I wasn't sure who to call to replace it.  I never had to replace Glass before and wasn't knowledgeable about the procedure.  After I called a dozen of so companies I decided to go with Apodaca Glass, and I am so glad I did.

The customer service at Apodaca Glass is excellent. From the Sales Manager to the actual installers, everyone answered all my questions and concerns. Everyone was pleasant and made the whole project easy and pleasurable. The cost was very competitive and the work was done quickly and efficiently. I ordered my glass on Monday and early Friday morning my install was completed perfectly.

I would definitely recommend Apodaca Glass

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

I can't say enough about Tyrone and Apple hi glass repair. He does excellent work but more importantly he's a really good person. Straightforward, walks you through the entire process, and lets you know where all the costs are coming from. He's a great dude and I can't recommend his company enough.

These guys are wonderful! Cheryl was willing to work with me and talk things through and was very clear in her communication always. Their prices are absolutely fair, they have a show room, and I think that they are a very reliable,conscientious company.

Great people to work with. Paul is professional, personable and on time.  Prices are very competitive. We had skylights and attic insulation installed. And they are completing a small 'Alumawood' pergola. Would definitely recommend!

We could not be happier with SR Glass! We had three windows replaced and a sliding glass door fixed that did not want to slide. Angel was our installer and he was very professional and courteous. He did and exceptional job. When he left my husband made the comment you need to let the company know what a good job Angel does. There was no muss, no fuss, just a job well done.

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

Waited 5 months for new patio door for my Phoenix home.  First four months after Perry telling me it would be 10-12 weeks.  No real explanation.  After four months, installers arrived only to determine after half an hour that the wrong frame had been sent.  Yes, Derrick said manufacturer issue, but I had to wait another month for a frame from California.  Joe and Chris did a great installation job - put a barrier to keep dust out of house and cleaned up pretty well.  I do love the door.  Was a little disappointed in lack of finish work.  They did install new trim work on interior, but did not fill nail holes or caulk around the outside of the trim.  Apparently, the only had black caulk to match door.  Also, they cut my tile rather badly in a couple of places, but used my grout to cover the issue.

Only 4 stars because 5 months is too long to wait for a door from California, charge extra to use credit cards, completion work not up to my expectations, and paperwork using actual carbon (like from the 1970's).  

You guys need to move into the 21st century.  Last company I worked with used email for estimates and ongoing communications, used tablets to sign off on installation and accepted credit card payments.  Installers should not be collecting paper checks and getting blue/black fingers from carbon paper.

I had used Window World for a house I owned in 2009 with great results. I recently sold that house and moved into a new one (early 2016) that needed new windows and went with Window World since I had a nice experience with them previously. Ugh, big mistake. The actual windows themselves are fine, but the service was so horrible it would have been comical if I didn't have to deal with the results and the continual follow up in an attempt to fix my issues. First off the sales person made a mistake on the order and I ended up with only one privacy frosted window when I actually ordered two privacy frosted windows. I tried to remedy this issue, but really I didn't want them to remove the clear window and install a frosted window because they had caused property damage with other windows and I didn't want to risk more damage. Also the company refused to acknowledge the mistake, they explained to me how I had changed my mind or maybe my husband changed the order (I'm not married, I was the only one dealing with the company, and my name was the only name on the documents). I also didn't want to wait another 7 weeks to have a new window manufactured and invite not so great characters into my home for yet another uncomfortable installation. There were two guys that came to remove/install the windows, one guy was okay but missing most of the day because he was at home improvement stores looking for tiles to replace the ones that were broken when removing my old patio door to install the new one. The other guy was swearing and yelling and just generally making comments about how unhappy he was about doing this work - how uncomfortable and potentially dangerous! When I brought this up to manager he said that he knows the guys on my job and they never use that kind of language, but he's not saying he doesn't believe me. Sure. I'm not even sure they know who they send out on the jobs anyway because my form had whiteout over the installer's name with a name written over it, but that name wasn't the name of either of the guys that were there! As soon as they had left after the installation I knew I would need to call someone to come back because the caulking was done in a rush and had huge gaps that should have been filled. I didn't feel comfortable bringing it up at the time because the one guy seemed so angry and potentially dangerous. When I called and asked for someone different to be sent out to re-do the caulking (and air my other complaints), they did not seem to think any of my issues were valid, did not provide me with solutions, and they sent the same guy from the installation. Even the second time around the guy still missed spots in the caulking and was in an incredible hurry. It's hard to get anything done when the company just doesn't want to acknowledge any issues. Hopefully I don't have to use the life-time warranty for any reason, I can only imagine they fight I'd have to go through to get warranty service.    tl;dr windows are nice, service sucks. Use a different company.

Trying to get him to come measure and it appears he  doesn't want the business. Keeps telling me I'll call you back....call never happens. Either too busy or don't care about more business. Secretary told me I could look somewhere else, since she doesn't know when he will be able to come measure.

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