Best Windows Installations in United States

I ordered 8 sets of custom iron doors from this company.  I paid them a large down payment on 4/20/22.  It's now 4/18/2023 and my project is nowhere near finished.  First off, none of the departments communicate especially on large custom projects.  I had to reach out to them for updates.  Two of my doors had to be reset.  The paint on one of the iron doors came off with tape, and I can see light at the base of one of my entry doors.  This will all have to be fixed.  They stared installation on 1/23/2023.  And my house has been torn apart since.  No one is returning my calls, and they don't seem to be in any hurry to finish this job.  I wanted to give them the opportunity for referrals, but I just cannot put my neighbor through what I have experienced.  Now it's just a waiting game....  Save yourself the heart ache and go elsewhere

We had our whole house of windows replaced. We were very happy with the process and our installers were great. We were called every morning to tell us when they would arrive. We highly recommend Desert King.

Windows seem to be good quality and pricing is competitive, however- pretty negative experience from the time we signed the contract. No quality checks before arriving, so came twice with windows incorrectly manufactured. Quoted 2-3 weeks to get correct ones installed each time. Each time, we had to call 4 weeks later. One window was installed and unfinished- with insulation exposed- for 4 weeks. All in all it took over 3 months to get all correct windows installed. Delays would've been tolerable if we'd been treated better. Our salesman violated the contract, and his satisfaction guarantee, by charging us 2 months before the work was completed. When we brought up any of our concerns, he vacillated between saying he wanted to make it right and talking down to us/being passive aggressive/justifying poor service. It was strange and unsettling. I recommend giving your money to a company with a longer history and many more positive reviews (which illustrate customer experience as a key focus).

Mark responded timely. He showed up on time. Communicated the status of the order so I knew how long it would take to order windows. Was on time for installation. I had to work so let him into the condo and told him to lock up and depart through the garage door. He text me when he completed the job. I checked the condo later in the day and the condo was in great shape. Highly recommend.

Even though I chose to go another direction, it was not due to the sales person, David was pleasant and was available for my questions throughout the decision making process. I am giving them 5 stars for their customer service. I unfortunately preferred a different product. Their price was very competitive and fair. They even beat out Lowe's by 30-40%. I cannot comment on their work as I did not have it done but their sales team were exceptionally professional and responsive.

Good luck to you guys

We received 4 quotes for a replacement patio door. Two of four window companies carried the same model we ultimately used and Imperial Window beat their price by $600. Bob was our salesperson and he was friendly, professional and knowledgeable. Bob noted the patio door would take approximately 8-10 weeks to come in from the manufacturer. John, Imperial Windows owner kept us up to date regarding status and installation. In fact, we were pleasantly surprised to know our patio door came in a little early. The installers were great! On time and cleaned up, too. Overall, we are very pleased with Imperial Windows from the beginning to the end. Highly recommended! Best price! We love our new french sliding patio door! :)

After sitting through 3 different companies give pitches, quotes and a pushy close attempts, I was thrilled with my initial dealings with these guys.  It was nice to have my options explained without being force-fed what I need.  Additionally they came in with the lowest quote, so we decided to go with them.  Sal was the one that we first met with, and was for everything including checking in during the installation and again for a followup to make sure everything was done to our liking.  It was!  The whole process from our first meeting to our new windows being installed was only about 10 days.  My wife and I were more than satisfied.  Thanks guys!

Dwayne was absolutely amazing. My glass door cracked over the weekend and he came out on Sunday the next day, boarded it up and removed the glass for no extra charge. He ordered my glass and a new screen door and had it installed within a week and a half. I absolutely recommend him to anyone. His prices are the best in the valley and he doesn't charge extra fees for removal.

Unfortunately, they are not so dependable in my case.

Got a quote from his company to replace some smaller roller windows for my 14th floor condo. After 10 days, I finally was able to reach someone at the office to find out they're refusing the job as they are no longer doing work at my building. I asked if anyone was ever gonna call to let me know this. I asked why somebody would've told me that from the very beginning as I referenced what building I'm in and that I'm on the 14th floor in every conversation. They did reference the flu going around the office, but they don't seem very organized and at this point I've wasted 3 weeks waiting for nothing.

Very frustrating!

Update - Owners responds seems to blame me for not knowing their schedule and that they were doing me a favor by not charging for their free estimate. I get people get sick and yes there are holidays, but every time I spoke to your company I referenced which building this was as it's not like Phoenix has a bunch of high rises. BTW - A more sincere apology and some accountability from the ownership is all that was needed to turn my experience around. Instead the response from ownership, which unlike the refusal of my quote was immediate, seems intentionally contentious and disingenuous.

Thank you again for helping out girl scout troop 3421. You guys rock. This was a key part of the girls' silver award.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

I had the best experience with this company.  Tyrone was upfront and transparent with the whole process and cost.  He quoted me 7-10 days to order a window for replacement and have it installed.  He got it done in 5.  He did a fantastic job and was so great to work with.  If anyone needs a window guy, Tyrone is highly recommended.

Had to replace the glass in one of my patio doors.   First went to Home Depot,  and they said that they would have to replace the entire patio door,  for a price of close to $2300, which I agreed to.   They then called back, and said they made a mistake and instead it would be  closer to $2700 (due to quoting the wrong size of my doors).     I told them that was a little to much $ for me,  and went on-line to see if someone could just fix the glass that was broken (one of the panes broke on a two pane sliding door).  

Found AZ Xtreme Glass on line, and saw that they were located close to where I lived.   Sent them an e-mail and they got back to me right away,  with an estimate.   They then sent someone over the next day to take measurments and take a deposit.  Person who came over was courteous and knowledgeable.  They asked for a check for deposit,  and said it was to avoid the credit card fees.  At first I thought is was a little strange, and was worried that they could just cash the check and I would never hear from them again.  That was not the case at all,  as they ordered the glass, and did the install a few days later.  

Very happy with their work, and pricing. Extremely friendly and courteous.   Absolutely would use them again.  They saved me a lot of money!

Energy Conservation Specialist is a wonderful company to work with. They installed new gutters in areas we were experiencing heavy downpour during the rainy season. When I asked about additional sections to be guttered, Paul (owner), noted they were probably not required. What? No additional unnecessary sales? You don't hear that very often. I will monitor and see, however If I decide I want them installed, I will definitely call Paul and his team as they make sure is done right!

This review is for my Angel Aro.  He installed 3 windows in my house.  He was polite, courteous and answered every question thoroughly.  More than that, he was so exceptionally kind to notice that my mother had a tire in very poor condition that was about to blow out--and he went so far as to put her spare on!!!  In this day and age, kindness,  courtesy and customer service are very much appreciated.

Checked the roof and it looks good.   The seams around the vents look very watertight.  The shingles looks like it's held down tight.  They also do wood work.  They removed my old, unused swamp cooler and put in an additional wind turbine.  They're registered with the state of AZ.  They're certified GAF shingles installers if you decide to get GAF shingles.  They also finished within 2 days.

A rep from Krasiva came by and dropped of a flyer about the company being in our neighborhood.  We responded and arranged for a sit down with the company rep.  He took the time to make sure we  had all of our questions answered about the products and service.  After about 6 weeks our windows were ready and an appointment was made for the install.  The crew arrived and was ready to start on time.  They were clean, polite, professional and took the time to explain the process and address any questions we had during the instalation.  We had one window pain that was broken from the factory that was re-ordered and later replaced (took 10 minutes with cleaning).  We are very happy with the quality and appearance of our new Krasiva Windows and would not hesitate to reccomend them to anyone.

I had them put windows in my home and our rental house. The windows are good quality, and amassed how much noise they keep out, good job. Lee the sales guy did a really good job keeping us informed and on schedule.

Trying to get him to come measure and it appears he  doesn't want the business. Keeps telling me I'll call you back....call never happens. Either too busy or don't care about more business. Secretary told me I could look somewhere else, since she doesn't know when he will be able to come measure.

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