Description
Free On-Site Estimate. We wear PPE and practice social distancing.
HISTORY
Established in 1984.
From a Chicago Bungalow to a Gold Coast Mansion. Rehabbed Condos to 18 Flats. We know Chicago Plumbing.
ABOUT BUSINESS OWNER
Long-time hockey coach who loves to snowmobile and golf.
SERVICES
Emergency Services, Toilet Repair, Backflow Services, Bathtub and Shower Repair, Drain Cleaning, Garbage Disposal Repair, Sump Pump Installation, Leak Detection, Sewer Services, Sink Repair, Water Heater Installation, Pipe Repair, Faucet Installation, Bathtub and Shower Installation, Drain Installation, Faucet Repair, Gas Line Services, Pipe Installation, Septic Tank Services, Sink Installation, Toilet Installation, Water Heater Repair, ,
Reviews
Dan K.
03/10/2023 12:00:00 SA
These guys were quick to quote and provide the service. Had a leaky outdoor spigot that could only be replaced by cutting a hole in the ceiling and removing it from inside. It took a bit longer than Jon thought due to the tight space, but he kept the same price quoted and did a clean cut so replacing the drywall was easy for me to do solo.
Great friendly and cost competitive service!
Ty C.
03/09/2023 12:00:00 SA
Plumber was very condescending over the phone and clearly did not want to take on the work. I was told that free estimates don't apply to condominium buildings. Very disappointed in the lack of professionalism and transparency with Apex.
They are very fast in responding to our call and helping us out
Our condo building is very strict on having an outside plumbing to do the work but they did a great job
Caroline S.
01/12/2023 12:00:00 SA
Wonderful experience this week with Apex. First, their answering service is very thorough and professional. (I didn't know anyone still used answering services!) Jon came out to help with a toilet tank that wasn't filling. I appreciated that he explained everything that was going on in the tank and how he was going to fix it. Very professional demeanor, knowledgeable and friendly. Well done.
Brian S.
01/06/2022 12:00:00 SA
Our hot water heater had an end of life event at 5am. We called several places around 7:30 and Geoff responded quickly. He was at our house around 10:30. Was amazingly able to find a replacement 75 gallon tank and had old removed and new installed by 4pm. Really good guy, and knows what he's doing top to bottom. Great communication and would absolutely recommend using Apex and Geoff for all your plumbing needs.
Phil V.
08/05/2021 12:00:00 SA
I can't say enough great things about Chuck, Chas, Jenny, and the whole Apex crew.
I had a significant sewer issue in a newly-purchased home that nobody really knew the full scope of.
After a horrible experience with another contractor, and a big name plumber unable to come inside of a week and a half, Apex was able to show up within a few days, quickly diagnose the problem, and form a plan of action with a reasonable estimate.
When the dig started and the full scope of the problem became apparent, a 1-day job turned into 3. But Chuck and the crew kept me updated at every step with clear explanations of what, why, and how.
Everyone I dealt with was punctual, friendly, and hard-working.
I wouldn't hesitate to recommend Apex.
APEX Plumbing has been our go to plumbing on a variety of projects from rodding work, installing a new gas line for a stove or the latest project was to replace our 75-gallon commercial water tank. They are always responsive, fair pricing and do great work. These are the local guys you want to support.
Cassie F.
06/05/2022 12:00:00 SA
I've needed a plumber a couple times this year... once for a garbage disposal replacement and then to unclog a common line in our condo building. Apex came through both times with quick service and friendly, knowledgeable technicians. It's nice to know we have a local company to rely upon!
Called to have a leaky toilet fixed. Geoff was out the next morning, on time, called to let me know they were on their way. He showed me the problem from the last plumber and he fixed everything! Great job! Will definitely be using Apex for ALL my plumbing needs from now on!
Tonya P.
01/12/2021 12:00:00 SA
Geoff was awesome! Remely professional, efficient, and very considerate and helpful. He kept on his mask, put on covers for his shoes, moved quickly and explained everything to me on a basic level. He did everything efficiently and they have reasonable rates. They came promptly after my service call was made yesterday and work with me to get this done quickly.
I have used Apex for big projects as well as for small projects and I highly recommend this company. He also has a great demeanor and spent a few moments to talk to my toddler who kept asking him questions! Ask for Geoff!
Solid company and solid techs!
Bathtub was not draining on Friday night, Called them on Saturday @ 7 AM, by 8 they showed up and fixed the problem PRONTO. Good service , and would use them again!
We had a pipe burst and water leaking everywhere. We called Apex and the emergency team was here within 40 minutes. Super helpful, kind, informative and fixed the problem. I highly recommended them.
We had a water heater shut off in a 15 unit building. Apex made the repair easy. Office staff was great, and our technician Geoff was fantastic. Clear communication, fast work, and even gave follow up consultation on a Saturday evening when questions came up. Excellent service.
Nancy L.
11/04/2020 12:00:00 SA
They were very responsive and came out quickly to our condo. They assessed the cause of the leak and took action to fix the problem. The plumber was very helpful and professional. We would definitely recommend Apex and will use them again for any future plumbing needs.
Carol M.
05/11/2020 12:00:00 SA
There is nothing more disheartening than getting water in your basement, especially when you thought precautions to prevent that had been taken. :( Chuck and Chas both came out promptly. Ended up opening and diagnosing a broken back water valve. They rodded and then did a camera inspection from the catch basin to the house and from the house to the street. Every step along the way, they answered my questions, offered their professional advice/opinion and worked efficiently, and cleaned up afterward. I would heartily recommend them without reservation. (not sure why the photo is sideways, but it turns right side up when you click on it)
I went downstairs to do a load of laundry and noticed water & some type of backup all over my laundry room, utility room and wet carpet inbetween. I didn't know where to start and gave Apex a call. Incredibly professional from the initial call through the service. They arrived in less than 30 minutes!! Quickly diagnosed the problem as a failed Ejector Pump. They had the parts and equipment to service on the spot, provided me with honest options to resolve and quickly got to work. Truly a 5-star experience all around. Friendly service, knowledgeable work and complete transparency. It is a family run business and it shows from the dedication to customer service, being straightforward in explanation and ability to guarantee their work. Can't say enough positive things about Apex and will be the only company I call with any future needs.
We had a pretty severe frozen pipe situation and Geoff and his team worked tirelessly into the morning hours to get it unthawed. He was very informative and kept me and my tenants updated throughout the process. Charges were fair considering the time and effort these guys put in. I will definitely use them again in the future!
Kia N.
06/09/2020 12:00:00 SA
We had a reoccurring issue with sewage leaking from our drain stack onto the sidewalk near our house. Previously, two different plumbers worked on the problem--the first at a very hefty sum. Jeff of Apex, came out to give us estimate. After thoroughly inspecting the problem, answering my numerous questions and giving me a logical explanation of the problem--I decided Jeff was the guy for the job! He located the root of the problem to a drain pipe in the basement. He rodded it and replaced its outdated seal. I really must highlight my appreciation for Jeff's patience in answering my questions, and educating me about the problem while maintaining his professionalism. If necessary, I'll definitely use Apex again!
I had been calling a number of plumbers for an emergency repair, and Apex was the only one that even picked up the phone - even at places that advertised 24-hour service. I had a leak from a first-floor unit into the basement. Aidan came out in about 30 minutes and was able to find the problem in a galvanized, 90-year-old riser and replace it in about four hours. Because I had been calling plumbers since the night before, I was truly impressed with the service. Low key, nice, professional, everything you want in a plumber.
We had an emergency (leak) and they came out same day 2 hours after I called. The techs were courteous and knowledgeable. Price was fair. They finished up in an hour and cleaned up after themselves. Highly recommend!
Don J.
11/10/2020 12:00:00 SA
Chas arrived on time, mask and booties. He was extremely pleasant and knowledgeable. He diagnosed the problem, a leaky, not working disposal, had a unit at the ready for replacement, installed it and was gone within 25 minutes.
I called late on a Thursday night for a leaking kitchen faucet, requesting a Saturday morning, last-minute appointment if possible. Apex called me at 8:00am the very next morning to let me know that they had scheduled me for a 10:00am time window Saturday morning as I requested! Geoff arrived easily within the window, waited with me as I had inadvertently locked myself out of my place and was waiting for an emergency locksmith, removed my faulty faucet and installed a new one which I had purchased earlier, explained what had gone wrong with my previous faucet, was very tidy, was very knowledgeable, was very professional, was very conscientious about shoe coverings and a facemask. Apex is the only company in my contacts for plumbing. Thank you very much for everything!!
Beth D.
06/09/2020 12:00:00 SA
We woke up to water pouring through our condo ceiling and called Apex as we'd used them before for plumbing. They were very busy and said they might not be able to make it out that day, but then moved things around to fit us in because it was an emergency! The plumber came quickly, called with a 30-minute heads up when he was on his way, and diagnosed the problem right away. The upstairs neighbor's plumbing was involved, so he had to communicate with her too, and wound up replacing her toilet. He did his due diligence of making sure the water stopped dripping in our place before confirming that was the problem, which we appreciate as we've had less diligent plumbers in the past. He got everything done quickly and wore a mask and gloves really appreciated too, as we are super paranoid right now. I will say I'm a bit on the crazy side about covid so I was disappointed that he didn't have shoe covers, and the mask was a basic surgical mask, not the N95 advertised on their site, but he was very careful and considerate the whole time, and I think his precautions were all reasonable and professional - plus I can understand they might not be able to access N95 masks right now.
Devin O.
07/11/2020 12:00:00 SA
Last week I procured the services of Apex Plumbing for a modest problem of a leaking toilet base ring and flush valve replacement. I made the appointment with Coordinator Jenny who conscientiously kept me apprised of the 3 hour scheduling window and the arrival time. Upon arrival, Technician Geoffrey RAMOS assessed the problem, made a diagnosis with a full explanation then quickly commenced repairs. I must say, I have never encountered a plumber like Geoffrey RAMOS who is so passionate about his work! Not only is he a gifted and skilled tradesman but his vast knowledge of plumbing history is refreshing, too. I found myself captivated while also being educated by his enthusiasm for his profession. A consummate professional, indeed! Technician RAMOS left a lasting impression as well as a stellar repair job. I am truly glad I chose Apex Plumbing & Sewer as I now finally have a permanent, reliable and, most importantly, trusted company for all my future plumbing and sewer needs!! ( After checking invoice, I had to Re-edit this post for accuracy of technician's correct name. Getting old sucks!)
Ann M.
06/11/2020 12:00:00 SA
Our outdoor spigot was leaking and I was hoping to get it fixed quickly because our outdoor watering system for plants is attached to it so needed to keep it on during hot season. I called and someone was able to come out the same day (no extra charge to come so quickly). Geoff was our plumber and he was very friendly and knowledgeable. I was nervous when he said he had to cut a hole in the ceiling but he made a very minimal, clean cut hole and even offered to vacuum up after! He showed me the how to work my new spigot and charged me what I thought was a very fair price... also it was what he quoted to start with which I appreciate. Highly recommend apex and Geoff!
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