Best Heating & Air Conditioning/HVAC in United States

Larson Air Conditioning is a well run organization using technology to communicate with customers; I located Larson AC via Yelp and decided to try them based on customer reviews. Having engaged with multiple AC service companies in Phoenix for over a decade, can say Larson's ability to deliver excellent, timely service is extraordinary. Filled out service request online. They called me within a hour to schedule an appointment for the following day. Received an email and a text message with the technician arrival time. The next day, Larson office staff also called to confirm. On the day of Service, I received a text containing the tech's name and picture. When tech arrived (on time!), Joe was very professional; he diagnosed the issue rapidly, showed me what was not working and provided an accurate quote for the service. Joe was polite, knowledgeable and professional; kudos to Larson for building an excellent tech team, for delivering a great customer experience and for leveraging technology to engage with customers.  Will most certainly use Larson in future!

Water heater stopped working a couple days ago, called around to Sears, Lowe's, Home Depot and found American Home Water & Air on Yelp.  American Home Water & Air had the best price for installation by far.  They were able to come out the next day to install the new water heater.  Called to give us a time frame, arrived in that time frame, techs were friendly, efficient and volunteered that they were treated well by the company.  Will use this company again.

Mike is fantastic to work with - knowledgeable, thorough and provided quick reasonable service! We were so happy that we're already scheduling routine maintenance! Will call again and certainly buy a new system from when the time comes.  Thanks again and so glad we found you!

As a first time client, I am very much impressed. I reached out to them only about 2 hours ago and Phillip already came out and fixed my air conditioner. Phillip and Fran were super nice and very helpful. Thank you so much.

Amazing and HONEST!!!! I called him in a panic early Sunday morning on a 106 degree day because our unit stopped working and had ice on it. I barely slept last night worried about the cost. Johnny picked up the phone at 7 AM and right away ran me through a series of troubleshooting steps, gave me excellent detailed information, and got my unit working on the phone for no fee. He saved me so much money and was so kind. You can tell he's a good honest man. I will be working with Johnny moving forward on any AC/Heating issues we may have in the future. If I had called someone else, they would have charged me a lot of fees and probably tried to sell me services or parts that I don't need. Thank you Johnny!!

75 out of 80 reviews for this company are five stars.  That's pretty amazing, so I'm about to make it 76 out of 81.

Mike was the name of the technician who came to my home to inspect my HVAC unit on the house I had just purchased.  He was the second HVAC guy out because the first guy quoted me an outrageous price to get standard maintenance up-to-date.  I was very happy with how thorough Mike was in his inspection.  He essentially found four things wrong:

1.  Coils needed to be cleaned (part of the visit)
2.  Fuses were the wrong size
3.  Condensation hose was unhooked (ended up it was also clogged)
4.  Thermostat was pretty old.

It should be noted that the previous HVAC guy who was out didn't even catch that the fuses were the wrong size and that the condensation hose was unhooked.  The previous HVAC guy tried to tell me that the unit was a 2002 unit, and I verified through Mike and through the guy who did my home inspection prior to me purchasing it that it was, indeed, a 2009 unit.

Now I don't think the thermostat needed to be replaced, but he offered to do all of the above for $383.  I agreed, and off to work he went.

I am a due diligence kind of guy, so while Mike was working, I did some research on what all of that actually cost.  First of all, I should note that regardless, I was going to pay $85 to have the semi-annual inspection done.  So here is an itemized breakdown:

1.  New fuses     $8      (Lowes)
2.  Thermostat:   $179  (Amazon)
3.  Tax:                $16
4.  Service visit:  $85
    Total              $288

The way I look at it, I essentially paid him a $95 labor fee to install a thermostat, and I'm completely okay with that.  It would probably take me 4-6 hours to do all of the above.  His total visit was about two hours.

As a side note, I think it's pretty awesome that I can change my thermostat on my phone from pretty much anywhere in the world.  

I should also note that Mike was pretty awesome.  He took the time to explain everything to me as well as he could.  I think that in his line of work, which is extremely technical in nature, one of the hardest parts is understanding pricing in such a way so that it can be explained fluently to customers, and he excelled at that.  He also pointed out a couple of other products that the folks at Hays stand behind without offering any pressure to make a purchase.  I'm pretty sure that Mike ended up getting off about 30 minutes after the time his shift was supposed to end, and he had a long drive through traffic to get home.  Those kinds of things annoy the crap out of me when I have to deal with them, but he shrugged them off with a just doing my job attitude.  I think Mike really likes what he does for a living, and I admire that.

I will also be calling Hays next fall to do my semi-annual inspection.  I highly recommend them.

Ok, I just purchased a home, shortly after my AC united pooped out. I had called 3 other people and then called Arizona Air Experts. I spoke to Misty in the office she was super warm and professional she scheduled my appointment for Caleb to come out. As soon as I spoke to him I knew they were the company I wanted to replace my old unit. Misty would always keep me posted on when and what was going on. She is on it and lets you know whats going on before you have time to even realize. When I met Caleb the owner, I knew he was confident and knowledgeable and just knew what was up. I hired him to replace my unit. Him and his crew were great. Even his crew was warm and professional I loved them. After they got the job done, Caleb explained things to me about my new unit and told me if I had any questions or concerns to call them. I know for a fact I picked the right people to do this job and to do business with. How often can you say that? So, if you want a company with integrity and professionalism that is unparalleled, look no further, these are the people. I am telling my neighbors about them and anyone else asking or looking for AC/Heating company. They are a phenomenal company!!!!!!!!!!!

So impressed with the level of professionalism and knowledge of the company and tech who came to my home for the tune up. I didn't have any particular issues that warranted any maintenance, but I had a ton of questions that were all confidently answered and left me assured. I did ultimately move forward with some preventative maintenance, but did not feel pressure to do so. I'll continue to go to Cool Zone in the future for all my A/C needs.

My evap motor finally failed and found Arctic Fox via the web. Showed up during the scheduled time and confirmed the motor needed replacement. Immediately after installation, a noticeable hum was coming from the motor as well as heard throughout the house. Arctic Fox returned the motor and installed another and the hum was still there. Obviously, no noise was heard from the motor before. The tech attempted several adjustments to the tension on the belt but still a noticeable hum and that is where it was left. Considering the cost and getting a new motor that sounded worse than the first, the service was sub-standard. The tech was there to install a motor and that happened. But, to troubleshoot with the customer interest in mind..unsatisfied. Over the week-end, my neighbor and I spent no more than an hour determining that the problem wasn't with the motor but with the vibration itself. We tightened the tension and the hum was gone. Arctic Fox will do the job it's called out to do but beyond that, doing the job right, not impressed. That might be enough for some, but based on my first experience with Arctic Fox, it will be my last

I'm impressed with this company and I have used them twice so far. Once to give me a quote on my AC and once to fix my heater. Both times they followed up quickly and tried to troubleshoot on the phone to save me the cost of an unneeded house call.

Both time i did have to have them come out, however I was impressed with the service detail and prices. I will continue to recommend them to friends.

Dukes of Air is definitely a customer focused company. When I called to schedule an appointment, I received friendly and courteous assistance and was able to get a time very quickly. Randy came out and provided EXCELLENT service and fixed our problem! He also took the time to answer my questions, educate me, and gave tips on keeping our unit running well. He is the best technician and I highly recommend him and Dukes of Air!

Long story shortened, had one of the big companies out for routine maintenance and quoted me and outlandish price to repair 4 items. A friend recommended David at Biltmore Mechanical, and I couldn't be more thankful he did! Basically he said 3 of the parts need to be monitored, but not replaced yet. I'm not kidding people, the big company quoted me $830 per capacitor to replace for a total of $3320 plus the $600 for the maintenance on my 5 units! David replaced one for a total of $299 including the trip charge.

David and Biltmore are definitely my heating and cooling people from now on!

We used Bumble Bee to replace an AC unit on a commercial building. They were knowledgeable, professional, efficient and pleasant. I would highly recommend them to any other business looking to replace or repair a unit.  No pressure, no hard sell, just straight up facts. I appreciate their professionalism. A vast difference from our previous service. We have 5 other units and when they need service or replacing Bumble Bee will be our first call.

Michael was very responsive from the first call. He called on his way to the appointment to let us know he was on his way. He was prompt, friendly and did a great job on our air conditioner! Would definitely use him again!! Highly recommend!

Alan and his team were such a big help! My AC stopped working this past Sunday and Alan himself came to address the issue. They were very knowledgeable and were flexible with my busy schedule. They had me in a comfortable home again within 24 hours of my initial phone call. I would highly recommend them to anyone! Thank you again for all your help, Alan!

My experience with Ideal Energy was exceptional.

I would highly recommend any home/condo owner to contact IdealEnergy for a $99 home energy audit and then to follow through with IdealEnergy to conduct repairs.  Here my story:

My home was initially evaluated by a 'certified' contractor for the APS/SRP home energy program and rebates.

The resulting data/report/estimate that was presented to me was confusing, and the proposal for repairs and service was limited in detail and difficult to understand...even though I consider myself an intelligent consumer, especially as it relates to energy conservation and being 'green-aware.'

As I did not have 100% confidence in my initial contractor - I contacted Foundation for Senior Living (the group that oversees the SRP & APS rebate program) and asked for three other 'certified' contractors.

I asked each contractor to review the existing data collected, inspect my home, and submit a bid for repair. Based on the three new bids and again interviewing each contractor, I learned there are big differences between contractors' knowledge of A/C, air handling, insulation and what it takes to repair and maximize efficiency under a roof.

IdealEnergy provided the most thorough assessment of A/C and air-handling efficiency and then identified and explained in simple terms the best way to maximize efficiency and minimize A/C cooling loss.

Their proposal included pictures of MY home (not another person's home/attic) and explained how each repair would contribute toward efficiency- energy wise.

Further - Alex - was easy to reach when I called to ask any question...I ask a lot of questions - I called Alex at least 3 times after getting the IdealEnergy proposal and each time he was patient and answered questions thoroughly.

I even price-checked Alex's estimate with another contractor friend - IdealEnergy's pricing was in range. I asked Alex for a discount as I had a referral in my back pocket....Alex did not waiver - he stated that he gives his best price the first time and that his margin is slim, mostly because he pays his crew a good wage on account of the difficult work they perform. Seriously after 3 minutes in any attic during summer months in Phoenix (crew members spent 2 hours at a time in the attic)- they deserve a just wage.

After all this research and knowing that my home desperately needed efficiency attic/duct work, I chose IdealEnergy.

FYI, my home is 1990s build - part of a larger community of 1,2,3 bedroom units. Back then, the builder installed the SAME split unit (handler/coil) into each unit...of course the builder skimped on the A/C and air handler quality ...the duct work was pretty shoddy too...needless to say - nearly every unit in my development could benefit from IdealEnergy's assessment.

In my case, the most important lesson, was understanding the air handler needs to 'breathe' and, as is often the case in older buildings, the A/C air return is too small or impeded (by small grill), or both. Thus, there is the need to open more return vent space for A/C air return is needed (plus they have the test numbers to prove it).  

If , for example, you neglect increasing the A/C air return - you will find that despite resealing all duct work to keep out 'attic air' it will cause the air handler work harder and will ultimately create additional/more leaks in the duct system - and you're back to an inefficient unit in no time.

Prior to having the work completed - I met each of the crew members who worked on my home...they were attentive to my concerns as they prepared to come into my home.  They clearly stated the work they would perform and why....everything matched up with the proposal.

The work took 2-full days (6 am - 2 pm) and was a bit messy, but the crew did their best to partition off the area where they worked and cleaned up before they left each day.

It has been 2 weeks since about  1/2 of attic insulation was removed, duct & A/C handling repairs were performed, another energy audit showed the duct work is delivering cool air (and not attic air) and new cellulose blown in over the top of duct repairs and ceiling.

During the past week (115, 113, 112 and expected 110+), the weather has really tested the improvements of my A/C system. The temperature in my home is balanced - there are areas that remain cooler than others - but there is not the extreme change in temperature as was the case before IdealEnergy did their work.

Overall - I am very satisfied with IdealEnergy and would highly recommend Alex and his crew to address energy efficiency within your home or business.

Final FYI - I am a social worker - I do not make a lot of $$ - and I rely on others' recommendation for goods and services...and I will be a personal reference for anyone who needs more information about Ideal - simply ask Alex for my contact info.  

The only problem I have with Alex is that he is ASU alum....GO WILDCATS!!

One of the most responsive companies I've been served by. Fadel represents the company with a high degree of professionalism, honesty and ownership. I recommend this team for anyone with HVAC needs!

Got their number from a formal tenant.  The water heater on one of my rentals broke down.  Another plumber company (Freddie's Plumbing) came out, did some repairs and really F it up.  When a new tenant move in, the gas company put a red tag on it and told us not to use it. Of the 10+ years of having rentals, never has the gas company put a do not use red tag on a rental.  

Anyhow, Tyler with Proskill came and give me their $600 50 gallon special.  Out the door with additional connections was like $701.  Tyler is fast and reasonable priced.    Other plumber may give you good price but you may find that the work is questionable.  I found out the hard way.

I was kind a surprise that Proskill has no reviews.  I guess customers want to keep quiet when they find a good plumber.  LOL.

Called and they were out the next morning to service and inspect. Found an issue and unfortunately they are not on our home warranty list of contractors. Highly recommend honest, polite, good service

After hiring another company to do A/C repair, we weren't 100 percent satisfied with how everything went down. The job got done and well but the in between process could have been better.  

So, when our second unit stopped working I reached out to Sure Temp.  From the 1st call down to completing the job, the service was great.  Great communication at very step.  Showed up during the time given.  Matthew was the technician who did our repair and estimate.  He was professional, knowledgeable and explained what needed to be done in a manner I could understand.  

I highly recommend this company and will be keeping their contact info for future service.

I am not one to do reviews. These days it is so hard to find honest, quality companys with great employees.  This company has all three!