Best Heating & Air Conditioning/HVAC in United States

I recognize that the service I had performed was an energy audit - not a maintenance or repair visit. The energy audit itself was performed well by the associate Victor who explained the process and concerns. My follow up visit after the audit was rather disappointing. Upon arrival arrival to my home (Friday) Victor was unable to pull up the report he had assembled for me. I understand technical glitches happen but I scheduled this follow up 2 weeks after the initial appointment on a day I had taken off work. What I was shown was a bid to replace the AC, vent cover, recessed lighting, and duct seals. Monday I sent an email requesting the full audit report - which was supplied. The report contained some pertinent information as well as the recommendations for those items mentioned above. I asked for number of questions and Victor was very professional and prompt in his responses. He even provided a revised bid for adding additional insulation to the attic.

What I found extremely disappointing was the fact that pictures were taken of the various aspects of my home and not provided until I requested them. Upon review of these images I noticed a leaking and corroded water heater as well as a disconnected condensation pipe on my roof. Again I understand this was an energy audit - but it is clear the intent of this audit is to encourage full up replacement of the air conditioner even though a repair (if required) may be the more appropriate solution. I.E. it's not a reasonable ROI to spend 4K on a new AC so you can save $200 a year. A thorough report would have said : hey client you can replace your equipment for $XYZ with 123 savings. If you choose not to do this we encourage you to conduct a maintenance service because we observed a number of concerning issues which are possibly contributing to energy inefficiencies.  Even a simple mention of the issues could have been a confidence promoting - I want to use this vendor - kind of experience. Instead I was left requesting the pictures and noticing myself some issues that needed to be addressed. With this kind of experience I called another business to perform my maintenance and to implement some of the proposed services. Again everyone was very courteous and prompt but the value and guidance I was looking for was not what I experienced.

Had a great experience with them helping us with our AC issues in the hot summer. They keep you updated along the way, our technician went out of his way to go pick up parts, also the office is extremely helpful, communicated with you, the technician and the overall project. I would definitely recommend this company due to their professionalism and quality work.

Very happy for this gem of a company! The employees, Tim and Brandon, were extremely professional and took the time to explain my A/C system and gave a few tips for preserving performance.

They explained every step of the process; whether to tell me when they were leaving to grab equipment, then calling to say they were on their way back. They kindly replaced my air filters for me as well. The air purification system is so exciting to have installed too! I have 3 cats and all tile floors so dust, dander and pollen are constant battles in my house. Prices were very reasonable and they have payment plans available for increased financial flexibility.

Very grateful to have found you guys, I will be recommending to friends and family!

Read the reviews and thought, what the heck, I will try them.  Have had two companies out in the last 5 years to repair our A/C unit and both times felt I was over charged and not sure if they did much as the spiel was the same and I needed this and that and this was going out soon, etc. etc.  Lady who set the appointment was very pleasant and thought they would not be able to get out until after 7 pm and did I want to call someone else since it had been two days in the heat (holiday) but I said we would hold on.  Glad I did as they (2) came in, accessed the situation (which was not very bad although how is a homeowner supposed to know without getting multiple quotes while you are frying in the heat!!), fixed the problem in a short time and the bill was very reasonable.  Forgot to say that the office had called me back and said the previous jobs had gone faster than expected and would it be ok if they came earlier like in between 4-5 pm.  Well,Yes!!  Anyway, good experience and will call them again if needed (and in Arizona its not if but when!!).

HERE'S THE DEAL, I got to my unit late last week, ok, the heat is out, damn. So I suffer through a few days because I was in and out, and I can do pretty well just from the fire place. but,... when you are expecting guests in the next couple of weeks, you'd better find someone to fix it. I just bought this place not that long ago, and was really hesitant to call someone that was going to tell me a bunch of bad news about the old unit that  I inherited, and or worse, how much it's going to cost me to have it replaced!,  so, dilemma.  I'm not from around here, who ya gonna call?? ...So I google A/C/ furnace repair, and Johnny's pops up with almost 100% satisfied customers. OK, let's try the little guy and see how long it's going to be before they can get over here to help me. Wow, you can be here in two hours??? I'm expecting two weeks! NICE! Well Johnny and his assistant show up, I'm thinking geez two guys ? for a furnace repair? how much is this going to cost me. Truth is, we had one guy on the roof with the unit, another downstairs working the thermostat.  The problem is quickly identified not as a furnace problem, but a loose wire in my thermostat. My unit checks out, and I'm told that I inherited a fairly new and excellent unit. they change my filters, scold me for not changing them sooner, and I'm out the door for under a hundred bucks?? When does that ever happen, ??
Thanks guys!!! if it ever really does break, I'll be calling back.
G

Dan from Hays Plumbing & Drain..I found them on Angies list. When I called to make the appointment they were very professional took my info ad within 24 hrs. Returned my call. When he came he looked at my problem , gave me a solution wanted to make sure I knew what the repair entailed.He gave a price with a guarantee, signed the paperwork..went to get the  parts.returned and completed the job. He was very professional,easy to talk to.cleaned up after himself . I would use him again.

Ok, I just purchased a home, shortly after my AC united pooped out. I had called 3 other people and then called Arizona Air Experts. I spoke to Misty in the office she was super warm and professional she scheduled my appointment for Caleb to come out. As soon as I spoke to him I knew they were the company I wanted to replace my old unit. Misty would always keep me posted on when and what was going on. She is on it and lets you know whats going on before you have time to even realize. When I met Caleb the owner, I knew he was confident and knowledgeable and just knew what was up. I hired him to replace my unit. Him and his crew were great. Even his crew was warm and professional I loved them. After they got the job done, Caleb explained things to me about my new unit and told me if I had any questions or concerns to call them. I know for a fact I picked the right people to do this job and to do business with. How often can you say that? So, if you want a company with integrity and professionalism that is unparalleled, look no further, these are the people. I am telling my neighbors about them and anyone else asking or looking for AC/Heating company. They are a phenomenal company!!!!!!!!!!!

Great overall experience with this company. They answered my request for quote within minutes and I was able to schedule an appointment for the next morning. Caleb, the technician, arrived right on time. He was friendly and informative. He explained everything he was going to do and then did a thorough job diagnosing the issue. He told me what the problem was and explained everything in way that was easy to understand. I will definitely be using this company for future repairs and service.

Highly recommend!
Heath and his team are knowledgable, reliable and friendly.
They quickly diagnosed the issues, made recommendations and completed the repairs.
I appreciate Heath's excellent communication both in person and via phone/text.
Bonus point for accepting credit card without an additional fee.

Backed-up condensation line. Called Mon, Henry was here on-time on Tuesday. Spent :20 and got the line cleared. Very reasonable price compared to other AC companies, wanting to charge $200 or more. Will definitely use this company again. Thank you!

I actually only called Arizona's Dukes of Air to make sure that the estimate I got from another A/C company was reasonable and the very friendly woman who answered the phone was able to confirm that it was. She didn't have to do that and I really appreciate it.

Since I already had the other guys out, I am going to stick with them, but based on this customer service, I may consider switching to Arizona's Dukes of Air in the future.

One man show, and looks like David will be at a good place in few years, given that he is very reasonable in price, knowledge and service principles!
Weekend problem with the AC, very courteous lady answered the phone,
promised to be at my house between 12-4 pm and followed up with a phone call to let me know that they are running a bit late, as they were the other side of the valley.  Problem solved in less than and hour,
I would recommend them to anyone who needs his AC work done!

After dubious interactions with a couple big names in town, Bumblebee came in and reminded me how companies should act. Professional, knowledgeable, and zero hard-sell (on the HVAC unit or on any extras). In fact, after one quote we did a lot of research and regretfully discovered we were lied to by another company. Bumblebee was honest and the price was right in line with what we figured a new gas pak 3.5 should cost including labor and all the rest. The team showed up on time and Kris was so easy to work with. He answered questions honestly and at the end of the day there wasn't a stray screw anywhere on my property. Efficient and easy going, not the cheapest but nowhere near the most expensive, we had a great experience. Installed within 2 days of initial appointment. I hope we don't need a new HVAC system for a long time but when we do we'll call these folks.

After a near lightning strike, our AC was out - still running but icing over. Also electric out in 4 rooms. After doing as much as I could on my own (not much) I got a referral for Mike, here. What a great job he did - got us up and running with parts he had on the truck, showed me where the relay board was fried, installed new thermostats. Great guy, fast, knowledgeable, hard working, and (I kid you not) his eyes light up when he talks parts. You gotta love the enthusiasm. He even helped us figure out the electrical. We signed up for the maintenance/tune-up program - cheaper than the one we were using before and WAY cheaper that a new unit. Call Mike. You'll like him, and he will do a good job at a reasonable price.

Best of the best, good service, and honest people, they show up on tiem  no rip off here.
I would never use anyone else.  Locally owned, that is what I like, Bill is the best, don't know Alan but sure he is the same.

Once I realized I needed a new air conditioning system, I contact 4 companies for quotes. Ideal Energy was the company I chose, based on the information provided, as well as their excellent customer service. The installation went well and I am extremely satisfied. This company goes above and beyond to make certain their customers are completely satisfied. I recommend Ideal Energy to anyone looking to replace their air conditioning system!

I called late on Thursday and Fadel listen and understand exactly what I needed. Showed up the next morning even earlier than appointment time and solved all of our concerns. What a great experience and the price was even better.

Fadel is extremely considerate and over the top knowledgeable!!!

Call Desert comfort Mechanical today, if you need help with your heating and air conditioning needs.

We have been ProSkill customers for 4 years and they are an outstanding company.  We recently had some air conditioner repair work done at our home in Anthem.  Technician Pat Murphy was assigned our job and he was simply outstanding - he was very thorough, took the time to explain everything, and even showed us pictures.  Garret followed up right afterwards to check in and was extremely friendly and helpful in answering our follow up questions.  Great people and great service!

We had a great experience with Rising Sun Air. Will be using them again for any of our AC needs.

Our AC has been intermittently working,  we've had other companies repair, however they only provided a quick fix/ bandaid for the situation. Our tech Carson went into the attic, whereas the other companies never have. He identified and explained the issues and also resolved it quickly. I highly recommend this company.