Best Heating & Air Conditioning/HVAC in United States

Edited to add:  Very sad now to know that you have resorted to stating misinformation (lies) about me in this situation.  I have not been married since 1993 (and the ex's name was Suzanne) so there is absolutely no way on God's green earth that you spoke to my wife within the last couple of weeks and offered her a telephone quote ...

Fast and neat service at a reasonable price.  Technicians were polite and professional. I  would recommend.

Our experience with 1st Choice Mechanical was all around exceptional! Our AC unit went out mid-summer, just a few months after we purchased our home. I called 1st Choice Mechanical first because of how highly they were rated and despite it being a Sunday morning, they called me back within 20 minutes and were out at my house within a couple hours. They spent a lot of time trying everything they could to get our unit fixed, but ultimately we needed a new unit. They were able to get one for us quickly and got it installed for a reasonable price. Tim and Branden were incredibly kind, respectful, and professional throughout the entire process, making sure to provide frequent updates and doing what they could to keep us as cool as possible given the circumstances. All of this was just a few weeks before my daughter's first birthday, and they even sent her a birthday gift!

Today, about two months after they replaced our unit, our breaker that controls our AC unit went out (no fault of theirs, it was just old). I called and they were out at my house within about an hour and had it fixed in no time at an affordable price! This is a great family owned and operated company and I would highly recommend them to anyone!

Our A.C. was not working.  We called late Sunday night.  They answered the phone asap..and scheduled an appt for 7am the next morning.  Juan arrived at 700 sharp put on booties as he went upstairs.... diaganksed the need to replace a part.  Total 130 for the part and 65 for labor.  Extremely satised.  Extremely.polite courteous explained everything.  I.would give this company 10 stars..  best a.c. repair experience ever. Thank you.

AC went out on Sunday morning so i specifically looked for a AC repair weekend emergency when i called.

The reviews were very positive and i can see why.

As soon as i called early Sunday morning, he was the only business i called that answered right away instead of making me leave a emergency voicemail and waiting for a call back like other businesses.

This was good because i definitely needed to have a game plan together to prepare for the incoming heat, it was going to be 110 out that I was not looking forward to.

When he answered he immediately made plans with me to respond in a few hours and was here right on time when he said he would be.

He was, in and out, fixed our problem and seemed very affordable. The diagnosis was included in with the cost for repair if we chose to allow him to do the repair.

Saving him as a favorite now in case we have future issues.

We love Hays! Nick Pratt was just here to service our tankless hot water heater. He was very professional, very knowledgeable, very pleasant to deal with and was able to take care of the issues we were having. The entire office staff is professional and pleasant to work with! The window of time they give you isn't half a day so you aren't stuck waiting, they call when they're on the way or if they're running a little late (which rarely happens). I wouldn't call anyone else for our heating, A/C and plumbing needs!

Ok, I just purchased a home, shortly after my AC united pooped out. I had called 3 other people and then called Arizona Air Experts. I spoke to Misty in the office she was super warm and professional she scheduled my appointment for Caleb to come out. As soon as I spoke to him I knew they were the company I wanted to replace my old unit. Misty would always keep me posted on when and what was going on. She is on it and lets you know whats going on before you have time to even realize. When I met Caleb the owner, I knew he was confident and knowledgeable and just knew what was up. I hired him to replace my unit. Him and his crew were great. Even his crew was warm and professional I loved them. After they got the job done, Caleb explained things to me about my new unit and told me if I had any questions or concerns to call them. I know for a fact I picked the right people to do this job and to do business with. How often can you say that? So, if you want a company with integrity and professionalism that is unparalleled, look no further, these are the people. I am telling my neighbors about them and anyone else asking or looking for AC/Heating company. They are a phenomenal company!!!!!!!!!!!

Cool Zone is the BEST! Quick response time both in communication and service when needed. I've never had to wait for a tech. They make me feel like the most important person at the time and aim to please. They explain clearly, up front. They answer questions and address any concerns. I've price shopped and find them to be comparable or less expensive than other places but the customer service and integrity is top notch. They do what's best for me and don't try to sell me products or services I don't need, but let me know when I do need something and take the time to show me why. Highly, highly recommend! Don't waste your time or money going elsewhere!

We decided to install a swamp cooler on our roof before the upcoming summer months. We found Arctic Fox online, requested contact through their website and were contacted back within one hour. Heath, the owner, came over to our house to discuss what we were looking for and to look at the existing system. He tied the swamp into the existing AC duct system, created custom duct panels to fit, and installed a custom water line. They showed up early in the morning, and worked throughout the day to get the system installed. They worked late to ensure the system was installed the same day. His quote for the work was right on and the entire team was very professional. We will, and already have, recommend Arctic Fox to anyone in the West Valley needing AC, heating, evap, or water heater work done. It was the best experience we have had with any company in this industry.

We needed routine maintenance on our A/C unit & Gladiate Air offered great communication & service throughout the entire process.  Dave & his team are a pleasure to work with.

I just canceled my service contract. They provided an inexpensive thermostat in place of the higher quality one they billed me for. Their customer service person didn't get why I was making such a big deal about it ( um, it is a big deal--it's fraud), and dismissed my comments about issues I had with their tech. Altho I called for service before their cut-off time, I was made to wait for service until the following morning.

I emailed stating my concern and received a voice mail from Tom with mumbo-jumbo double-talk that boiled down to everything-is-fine-no-problem-it had-to-do-with the description of the unit which was actually a wifi unit and I paid for a manuaI blah blah. It was a denial that there was any issue.  I sent another email acknowledging his call and saying my issue wasn't resolved and then received a phone message with the offer to replace the unit.  I was ok with the resolution offered but asked, as long as they were coming back, to upgrade to an offer I had from them for a wifi unit for only $30 more (an option I wasn't initially offered but ferreted out on my own).  This was agreed to, and the resolution was delivered with an insult (I dont understand why you are making a big deal of this) leading me to wonder if billing for an expensive item and providing a cheap one were their usual business practice. There was never any apology: maybe So sorry, our tech should have offered you a discount since he acknowledged that he did provide a different unit than you were billed for.  Instead I got the attitude of uh oh customer noticed we'll have to fix it.  I requested a refund for the price difference in the 2 units ($88) and await a response.  I don't care to speak with anyone from this company and don't want their technician in my home. Tonya, you are the reason I cancelled my agreement.

I have dealt with about 4 different HVAC companies in the past 2 years, all of which were disappointing. My heater suddenly broke and was tasked with finding another company. I contacted David early on a Saturday morning and had a response within 15 minutes and then he was over about 2 hours later. He took videos to show me what was wrong of my unit in the ceiling which was great as I knew I could trust what he was working on. He went out of his way to go pick up a necessary part from the manufacturer and still come back and fix my heater the same day. He kept the house clean while he worked and then at the end of his work he walked me through a detailed report of his findings and set aside the broken parts to show me exactly what was wrong. I will certainly count on him for further work!

I have used Bumble Bee Air for many years now. Several years ago I called them to fix a 30 year old air conditioner. They found the part for me and the unit is still working!  Since then, they have provided emergency service for us at some condos we own and just recently came out to our house on a sweltering summer day to get our air conditioner working. They found a faulty switch on our electrical panel and replaced that too.  They are prompt, friendly, and do an amazing job for an excellent price.  We will never go anywhere else.

Cave Creek Cooling was amazing.  I woke up this morning to our house being 9 degrees above what the thermostat was set at.  Called them at 7 AM this morning and was scheduled for them to come out later this afternoon between 12-2 PM.  They ended up calling earlier than that and were able to stop by around 9:30 AM.  Only took a couple minutes and they swapped out the compressor run capacitor, which immediately fixed the problem.  Was really impressed and happy with the quick time response, especially since we're in the middle of the summer in Phoenix.  The repair was $265, and we couldn't be happier.

Alan is the BEST!!  My heater broke down last year and I had CPM Air come out to look at it and after a year of trying to get them to fix my heater which they quoted me at $650 to replace a part and to replace the thermostat that they replaced last year that doesn't even work, I finally decided to get someone else in after several futile attempts to get them to call me back.  I found out in the process of calling around that I have a very unique chiller system that is rarely used anymore and not too many companies will or are able to repair these units. I ran across Alan's Air on Yelp and he was the only company out of the 4 companies I called that would work on my type of system. He came out, took the piece off and took it home with him and repaired the unit, and came back the next day and installed it, instead of telling me to replace it like most companies seem to do these days and also gave me a new programmable thermostat saving me $400!! I am so glad I stumbled across Alan and I will never use anyone else!!

This recommendation is long over due. Alex and staff at Ideal Energy saved us from a pinch this summer when our AC unit stopped working. It was during the peak of the heat season at above 115. To top it off, the issue happened in the evening around 7pm. I contacted Alex that evening and he responded immediately. We were helped and a technician came by the next morning at 6am. We were so appreciative that we were seen so quickly and didn't have to suffer through the tough heat. Thank you!! Thank you!! Good people there and I highly recommend them for all your AC needs.

A motor in my air handler went out. Handler is over 15 years, but they found the parts and were out in under two hours. Super friendly team, great service, great price. Not much else to say except thank you.

No he did not spend 1 hr 48 mins ... it took him maybe 30 mins unless you are charging me for his time to go to Home Depot to get the part???

DO NOT use this Company!

I didn't get a chance to work with the company but Pam from customer service gets an A++ for her responsiveness and professionalism. Thank you Ms. Pam.

So, we had an American Standard heat pump that came with the house which was 14 years old. Last spring, I got a quote from a company that came to our home to do one of those inexpensive tune-ups. He was a nice guy, said our unit was on its last legs and gave me a reasonable quote to replace it. When I told him we were trying to hold off before making that kind of an investment, he said we could probably make it another year without too many problems.

Well, just as we got through 2019, the unit stopped heating in the mornings so I called the same company for service but my buddy had moved on. They sent another guy over who charged us $300 and the unit still didn't put out any heat. 

So, then the dilemma, request another service call for, potentially more money or consider a new purchase?

Long story short, I requested some quotations from a number of reputable dealers but one company stood out. 

I contacted Sure Temp on a Saturday and the owner (Keith) texted me that he would have a tech out on Monday. I texted him Sunday morning to confirm and asked about a financing concern Minutes later, he asked me to call him. On the phone he said he would be over Monday morning. 

On Monday, he looked at my heat pump, told me it would just be a matter of setting the new unit in place and wiring it in so he could give me a great price. He did and I accepted his offer on the spot. Twenty minutes later, Mary called to get my credit information and a half hour later she called to let me know we had been approved.

Our Trane was ordered from the warehouse on Monday, received on Tuesday and installed on Wednesday. Kyle and Damion did a quick and excellent job on installation and by 11:00, we had heat again!

I very much appreciate what Keith did for us and would recommend Sure Temp Air to everyone. It's an excellent company with the best product and I expect to have them take good care of us for many years to come. 

Thanks much to everyone at Sure Temp Air! - David Lucas