Best Heating & Air Conditioning/HVAC in United States

Very responsive. They came out during my emergency and provided a fair quote. Great communication and service.

These guys were great.  Fixed what Chaz Roberts didn't a couple of months ago and didn't pressure me to get a new unit.  Thanks!!!

James came out right away and did an excellent job. Explained what the issue was and that is was a far less complex issue than we anticipated. Pricing was also better than other quotes received.

Our AC motor went out, Juan their repair technician replaced the motor, wanted $700 for the motor. The motor was way to loud and next day it started going out, so we were without the AC all night and next day thanks to their work. When I called the next day and complaint asking them what kind of motors do they install that only last one day, they told me they don't know and to find somebody ales to fix it. So this is what you gonna be dealing with if you go with them. Stay away from this company.

I live in Las Vegas where I am a real estate agent.
I called Johnny in the later AM and said Help, my 80 year old Mom's AC is out in Scottsdale!
Johnny came over in the early PM, same day, fixed it quickly and accurately.
Gave me a good price, which my Las Vegas A/C guy said was a good price.
As of Johnny fixing Mom's A/C last week, he is our A/C guy for the Phoenix Valley!
Thank you Johnny!
Donard Twardowski, REALTOR® 1(702)860-2778
Pulse Realty Group LLC
Las Vegas, NV

(note, it is not my name but my partner's name that Hay's has on file for this work, our
zipcode:  85085)

We had a service appointment for 5-7pm last Friday June 6th.  (our upstairs AC vents were not blowing properly in our multi zone house).

A lady from the office called us around 6pm to say that our service person was running a bit late as he had to pick up some parts.
**After that phone call...nothing.  
**No service person, no other phone call to let us know what happened.  It's tough being stood up :)

We called the on call number the next day (Saturday) to ask what happened and to get a message to the company.  The on call person was very nice and apologetic and promised to get the message passed on right away.
**Again...no phone call, no communication.  We received no call back.
**We awaited a call from the office on Monday.  
**Again....nothing, no communication from Hay's.

So, yet again, we called.  They didn't apologize nor acknowledge the missed appointment, but they did schedule a service person (who showed up!).

Michael was very polite and courteous.  And- BONUS- he put booties on over his shoes while he was in our house (love that).  
**He said our AC unit was way undersized (it was 4 tons, and we absolutely needed 5 tons) for our house.   This is not the case at all and would not logically explain our issue.  This would not explain why only one zone was not cooling. The other two zones cooled like champs!

This technician then said a comfort specialist would be in touch with us with to discuss remedies.

Out of the blue, another person from Haye's called us, saying he'd read the notes and he wanted to send out someone who specialized in multi zone systems.  The notes did not seem correct to him.
**Why was this not done in the first place?  Our notes from our initial call were very clear that we had a 3 zone house.
**Had this person not happened to read our notes, this would've gone undetected and we'd have gone down a road of repairs that would perhaps not fix our issue.

The zone specialist -Mike-came out today.   He was phenomenal.  (kind and courteous as was the prior technician)
As we initially expected, the problem is with the damper not closing / opening properly.
He was great and we already have the quote and are awaiting scheduling.

Overall, we are disappointed in this experience.  We understand things happen and appointments cannot be kept.  But, this must be communicated.
At the very least, please acknowledge the inconvenience and the issue.  We waited 3 + hours on a Friday night.

Secondly, I'd expect our notes to be read thoroughly and a qualified, multi zone technician be sent out.

*EDIT to respond to the owner's message*
There were zero missed calls from Hay's to us.  I have the call logs.
Last communication from Hay's to us was Friday evening around 6pm or so- as i mentioned letting us know the driver had to make a stop for items.
There is no way 6 calls were missed, as they stated.  It's absurd.  
Additionally, why was there no follow up after we phoned the on call service on Saturday?
The fact that we had to keep chasing you down- making yet another call on Monday to find out what's going on is unacceptable.
A no show is acceptable as long as there is sufficient communication.
Please don't state 6 calls were made to us that were unanswered as that's demonstrably false.
Let's pretend that IS true.  Why were there no voice messages left?

Based on other Yelp reviews, we called Arizona Air Experts when our A/C unit was not performing well.  We were impressed with the response time and professionalism of their team.  We needed a new unit to replace the 19 year old unit we had.  They promised a date and time for the new unit and were there as scheduled to install the new unit.  We join the other Yelp reviewers in recommending Arizona Air Experts.

My wife and I finally decided to kick on the heater and when we did it just kicked out cold air. I requested a few appointments first thing the following morning and cool zone responded first, the next call from another company was hours later. They had a tech here in my home within hours to see what the issue was. After the inspection was complete we were given the unfortunate news that the compressor had given out on us. Our tech verified the unit was under warranty still, gave us a quote on what we would have to pay and got us setup for the next day. To have a job be complete from diagnosis to complete in less than a day made us very happy. From quick response and job well done to having a warm house our experience couldn't have been better. Big and many thanks to y'all

Technician was great! He repaired my AC unit swiftly, even went  the extra mile to make a return visit later that evening  when the temperatures  the house was not holding. He ever contacted me the next morning  to assure my AC  system was working perfectly.

Apologies as I am a couple months late here but couldn't miss giving Gladiate Air a review... Back in early winter when we had a few cold snap days, I turned on the heat on our dual HVAC systems. I was surprised to see both systems failed exactly the same way. Not being an HVAC person, I was pretty well convinced the problem was in our thermostats since a coincidental furnace failure of the same type in both furnaces would be against the odds. After a week, I gave up being a furnace expert and called Gladiate Air (thank you, Yelp). A quick, smart professional showed up right away and diagnosed our problem as a faulty control panel on each furnace... most likely due to age (12 years) and dust accumulation. One panel dead and I sure appreciate his efforts to resurrect the second panel... but ultimately both replaced... and his supervisor stopped by to check on the work being done. Price seemed very fair and house was left clean by our polite, friendly fixer. Thanks Gladiate Air!

They were amazing. Quick response professional gave options and pricing. Highly recommend them! Rob answered all of my questions and explained everything very thoroughly.

Honest and reliable. David inspected the AC unit on a house that we are buying.  He gave us an honest opinion without trying to upsell other unnecessary services. I highly recommend his services.

Original Symptom: water dripping from attic, a/c coils frozen, unit almost 15  years old

I called Bumble Bee after I dealt with two companies from personal referrals. ( I think personal referrals are not  necessarily better or even as good as those coming in from a Yelp-type thing. I could be wrong but I've gotten the sense the personally referred provider may offer less value when they think they have you through a personal connection.)  Anyway, I had two personals and was about to go with the second one when I remembered Yelp. I found Bumble Bee with several stars and called them in order to gain some knowledge so I could increase my negotiating leverage with my personally referred provider. However, after I spoke to Bumble Bee, I realized my referral was not going to  provide me value.So I started to compare:  My  referred provider wanted to give me inferior MFG'd equipment and just replace the coil and have me keep my old furnace,(Hey, it's still working, I was told), whereas, Bumblebee offered a better MFGer,(Trane) and included a new furnace for a better overall price. After speaking to Bumblebee, I did make other yelp connects (all duds) and ended up going with Bumble Bee . That's half the story.
The rest is that I received a fast, first visit and quote (same day in my case). Then they scheduled me for an installation two days later. They handled the installation without a hitch including the crane requirement. The minor wall board repair and other finish work was to a tee.

Bravo, job well done!

Mike and Chase go above and beyond to ensure my AC problems are fixed. Prices are more than reasonable. I'm so thankful I found them.

Arrived on time, completed the job and gave me some great tips on how to keep my AC unit running efficiency throughout the summer.  Reasonably priced. Highly recommended.

Recently our 30 year old AC stopped working and I called Ideal Energy to come out an assess it.  The sent a technician named Chris, who was very knowledgeable and trustworthy, diagnosed that the compressor was indeed dead.  

They quickly gave me a few different options and I chose to go with their recommended options, which was a much more energy efficient new unit.

A few days later Chris came back with the new unit and installed it.

I couldn't be happier with the results.  The new unit works so well!  It cools our house within minutes and doesn't make a sound!

I will definitely be recommending Ideal to everyone I know who has AC issues.

Doug at Desert Comfort answered on New Year's Eve, was able to come quickly AND get our heat on within a couple hours!
I appreciate the work ethic and will definitely call again!

Thanks to Yelp for locating such a great firm for me.  I contacted Proskill online about kinds of service that can be delivered and immediately was responded to and a call was set up.

ProSkill found a window that suited me, sent me a text confirmation.

On the afternoon of the day of the appointment I received a text with a photo and name of the plumber on route to me.

Gregg was great, he quickly checked out my water filtration & softener systems, educated me on them and attended to an outside leak that had pushed to contact a service. He had to source a part which meant a second trip but we worked with my schedule with texts and setting up a return visit,

Between the quick response from their online presence, easiness of making and appointments, great use of technology, excellent service and great reviews; ProSkill has become my new go to company for any plumbing and air related.

Additionally, they just added insulation as a new service, I'll be talking to them about scheduling a visit here soon.

The technicians were professional & courteous.  Company had outstanding customer service & reasonable prices.  The response time was great.  They had my ac fixed on the same day.  I highly recommend them!

Sure Temp Air Conditioning staff are very professional, knowledgeable and helpful. Always on time. There is No hard sell on anything; they keep you informed and give you options for any necessary repairs. I would definitely recommend them!