Best Heating & Air Conditioning/HVAC in United States

Great service! I appreciate that the company gives you a 20-30 min advance notice of their arrival as well as a text message with a pic of the technician to ensure you know who is supposed to be showing up at your door. They are very professional, considerate of your home (wearing booties inside and cleaning up any trash from their visit) and are friendly and accommodating to get the job done right.

American Home Water just installed a 50 gallon Bradford White water heater for me. They were fantastic. The installers, Angel and Tyler, were fast and efficient. They were on time and very courteous. Everything was left neat and clean. The price was also right, at half what the other bids were. I highly recommend them!

This is my second time using 1st Choice Mechanical. The first time was in November for an HVAC repair and this time for a refrigerator repair. I'm both cases their customer service has been outstanding and their techs have been timely, courteous, and knowledgeable. They were able to make necessary repairs in the timeframe quoted, and were easy to work with. I would gladly use them again in the future.

We purchased our current A/C unit from Boldt 3 years ago and cannot say enough about the integrity of this business.  No hidden costs.  No pressure.  No oversell.  And, any time, we have had a problem, someone has been here within a matter of hours to take care of it.  I called again this morning regarding a small issue.  Phillip was here to take care of it within an hour of the call.  I highly recommend this locally owned and operated business. They don't just SAY they care, they SHOW it!

Over past 5 years, today was the 2nd time having Johnnys out to my condo for emergency service. Both times they have been extremely fast to respond, arrive, and helpful and honest work. Recommend!

(note, it is not my name but my partner's name that Hay's has on file for this work, our
zipcode:  85085)

We had a service appointment for 5-7pm last Friday June 6th.  (our upstairs AC vents were not blowing properly in our multi zone house).

A lady from the office called us around 6pm to say that our service person was running a bit late as he had to pick up some parts.
**After that phone call...nothing.  
**No service person, no other phone call to let us know what happened.  It's tough being stood up :)

We called the on call number the next day (Saturday) to ask what happened and to get a message to the company.  The on call person was very nice and apologetic and promised to get the message passed on right away.
**Again...no phone call, no communication.  We received no call back.
**We awaited a call from the office on Monday.  
**Again....nothing, no communication from Hay's.

So, yet again, we called.  They didn't apologize nor acknowledge the missed appointment, but they did schedule a service person (who showed up!).

Michael was very polite and courteous.  And- BONUS- he put booties on over his shoes while he was in our house (love that).  
**He said our AC unit was way undersized (it was 4 tons, and we absolutely needed 5 tons) for our house.   This is not the case at all and would not logically explain our issue.  This would not explain why only one zone was not cooling. The other two zones cooled like champs!

This technician then said a comfort specialist would be in touch with us with to discuss remedies.

Out of the blue, another person from Haye's called us, saying he'd read the notes and he wanted to send out someone who specialized in multi zone systems.  The notes did not seem correct to him.
**Why was this not done in the first place?  Our notes from our initial call were very clear that we had a 3 zone house.
**Had this person not happened to read our notes, this would've gone undetected and we'd have gone down a road of repairs that would perhaps not fix our issue.

The zone specialist -Mike-came out today.   He was phenomenal.  (kind and courteous as was the prior technician)
As we initially expected, the problem is with the damper not closing / opening properly.
He was great and we already have the quote and are awaiting scheduling.

Overall, we are disappointed in this experience.  We understand things happen and appointments cannot be kept.  But, this must be communicated.
At the very least, please acknowledge the inconvenience and the issue.  We waited 3 + hours on a Friday night.

Secondly, I'd expect our notes to be read thoroughly and a qualified, multi zone technician be sent out.

*EDIT to respond to the owner's message*
There were zero missed calls from Hay's to us.  I have the call logs.
Last communication from Hay's to us was Friday evening around 6pm or so- as i mentioned letting us know the driver had to make a stop for items.
There is no way 6 calls were missed, as they stated.  It's absurd.  
Additionally, why was there no follow up after we phoned the on call service on Saturday?
The fact that we had to keep chasing you down- making yet another call on Monday to find out what's going on is unacceptable.
A no show is acceptable as long as there is sufficient communication.
Please don't state 6 calls were made to us that were unanswered as that's demonstrably false.
Let's pretend that IS true.  Why were there no voice messages left?

What a great experience. Darrin and his crew did a fantastic job. They could have replaced what we had, the way it already was and been done. But Instead, they reconfigured duct work and the furnaces for us to get maximum air flow.  We couldn't believe the difference.

This company is extremely professional and goes above and beyond. It was a great customer experience.

Patrick is amazing! First I used the yelp app to reach out and get some basic idea. I feel that cool zone air was pretty quick with their response time. And it was not the cheapest estimate I got but how they handled my business is what got them the 5 stars. On time with their estimated time with the phone call before letting us know they were on their way. Very honest with what needed to be done and not over priced. They asked us about their service program but did not push the issue. I will use them from now on!!

We decided to install a swamp cooler on our roof before the upcoming summer months. We found Arctic Fox online, requested contact through their website and were contacted back within one hour. Heath, the owner, came over to our house to discuss what we were looking for and to look at the existing system. He tied the swamp into the existing AC duct system, created custom duct panels to fit, and installed a custom water line. They showed up early in the morning, and worked throughout the day to get the system installed. They worked late to ensure the system was installed the same day. His quote for the work was right on and the entire team was very professional. We will, and already have, recommend Arctic Fox to anyone in the West Valley needing AC, heating, evap, or water heater work done. It was the best experience we have had with any company in this industry.

Honest and knowledgeable! I would recommend Gladiate air to anyone. Gabirel has a ton of experience and works hard to resolve any issues. He has serviced our ac for many years.

The new air conditioner and its installation by the Dukes of Air company was done very professionally. The crew was very efficient and thorough in their installation.  When they finished the job they also made sure they left behind the house as clean as when they arrived.  As a final bonus, the staff and workers were all very friendly and helpful in answering any questions I had.  Last, but not least, the whole Trane system and installation price was very good!

One man show, and looks like David will be at a good place in few years, given that he is very reasonable in price, knowledge and service principles!
Weekend problem with the AC, very courteous lady answered the phone,
promised to be at my house between 12-4 pm and followed up with a phone call to let me know that they are running a bit late, as they were the other side of the valley.  Problem solved in less than and hour,
I would recommend them to anyone who needs his AC work done!

I decided to call Bumble Bee A/C because my previous A/C company has been out to my house many times to fix my A/C issues on a 7 year old unit. replaced some minor things with it, but it always tripped the breaker when it would cycle through after the last repair that the other company did to my unit. So, looking at Yelp I saw that this company had 5 stars consistently, so i decided to give them a call. A nice lady, Lisa answered and I explained to her the situation and told her that my previous A/C company told me the compressor seemed to be going out and would need to be replaced at a cost of $4,000.00. When I explained to Lisa this she said she urged me to send out a master technician for a second opinion. So, I said OK. She advised that the price was $69.00. I said OK.  The next day a tech, Jimmy, came out and looked at our A/C and found the issue. The previous company had wired the contactor incorrectly causing the breaker to switch off. After he fixed it he checked everything else and was HONEST and said my A/C unit was perfectly fine and didn't need to be replaced.  I was floored by this that he was honest and didn't try to rip me off. ALSO, he left and never charged me the $69.00 AMAZING! fixed someone Else's  mistake and didn't charge me. THEY ARE my new A/C company. BRAVO!

Mike is the best A/C guy. Yes, he absolutely is a professional and knows everything there is to know about A/C. If you have any problem, he can properly diagnose & fix it. What I like about Mike the most, is that when I call, he knows who I am. He takes time to get to know his clients. It's clear his focus is to have clients for life. CCCC is my go to!

After an inspection from another company told us we needed a new blower motor for our AC, we got quotes from many providers in the area. Alan's Air gave us the best quote so we knew right away they weren't up-charging. Even better, when they came out to install the new blower motor they discovered that we didn't actually need one at all, and did a simpler, much cheaper repair for us. They were friendly, honest, and did not try to up sell us- even when we were the ones requesting a new motor because of what the other company had told us. It's hard to find customer service like this nowadays. We will be sure to use them for all of our HVAC needs in the future.

Two years ago, Ideal Energy did some work on my old house to improve it's energy efficacy.  The results was lower bills this last summer.  So when my furnace started spewing carbon monoxide I called them and some other BBB A+ firms.  When the bids came in, not only were they more than a thousand dollars cheaper, they where able to install faster than the other firms--they had the furnace installed the next day. I highly recommend Elena, Alex, Chris and the crew if you need anything having to do with homes HVAC and saving energy (and money!)

Thursday night, I returned home, and my house thermostat was showing 85 degrees. I tried everything I knew to do without success. My husband searched for an AC repair company, saw the 5-star reviews for Desert Comfort Mechanical, and gave them a call. He called three companies, and Desert Comfort was the only one to call him back. They called back within 30 minutes. It was 9:00 pm by this time. Fidel said they could be out that same night or at 5:00 am. Since it was so late, already I opted for the early morning appointment. Fidel and another gentleman arrived when they said they would and, within 20 minutes, knew what the trouble was. They were both extremely professional and offered several options with reasonable pricing. They made the repairs the same day, provided me with Duct Cleaning company referrals, and even checked on me that evening to see if everything had cooled down and was working great.

I will refer Desert Comfort to anyone asking if I know a good AC company and be a loyal customer from here on out. Desert Comfort is a perfect example of great customer service.

ProSkill came out yesterday, just for routine maintenance on our AC/Heater.  I can't say enough good things about this company.  Technician, Gaquar Moore, was right on time, sent text to let us know he was on his way, his picture was included so we would know him when he arrived.  He was friendly and courteous.  Even slipped on booties over his shoes to keep our floors clean.

My son was napping when they initially came out to inspect his room (his room is about 10 degrees hotter than the rest of the house) and they were so respectful he didn't even wake up! They installed a return in his room- quick, efficient and CLEAN! They left his room spotless even after installing the vent in a popcorn ceiling. Highly recommend!!!!

This company is terrific! They answer the phones right away and very polite. They had same day appointments (of course it's not summer) they gave me a window of arrival time and got here within that first hour of the time frame. Except on the phone nobody notified me of the service call fee.
  Dominick is a rare gem, he is honest, up front, good personality, and explains everything in terms that a non professional air tech person could understand.  When I say honest he went over some things and easily could of said I need this or that, and like most people in trades jobs; we all know from there how that would go? Instead he was honest and found out the problem wasn't even air related and what needs to be done as well as a referral to the type of tradesman I need. He wrote out what was needed so I know the right direction. I only could wish more companies in all trades were more honest and up front, those companies would make alot more money because I know this day forward I'll call Sure Temp for ANY and ALL my heat or air related needs!