Best Heating & Air Conditioning/HVAC in United States

Excellent service, on time and very courteous! Excellent communication.
Highly recommended

AC had issues with no cold air coming out, contacted them yesterday and was replied quickly and got set up with a tech the following day. Was very happy with the service, Darren was very helpful and explained everything. Ended up getting the yearly maintenance plan for 20% off all repairs (included this one) so it kinda paid for itself. Unfortunately did not see the 5% off yelpers ahead of time, only saw it when I was ready to write the review. (Darren offer it even though I told him I found the company on yelp when we met. ) I'm definitely a fan and a happy customer, quick service, helpful tech, reasonable price, just a little salty about not getting the 5% :P
Update: was told the discounts cannot be combined so no stars are taken off, again they are great!

Fantastic experience from beginning to end. I first requested service on a Sunday night. They got back to me first thing Monday morning and were at our house within a few hours. The initial reason for the call took some time to find but he did find it. Eventually, after looking at the problems, damage and state of everything, we decided to replace the A/C unit completely.
We were scheduled immediately for the following week. The crew arrived on time and worked diligently to complete the project. They were fast and professional. They were also very nice to my young kids who tried very hard to get in their way.
On top of the A/C replacement, they also did a duct cleaning. No dirt was left in the house. You couldn't even tell they had been here. We are very happy with the quality and attitude of everyone we worked with and will happily call them again when we need further maintenance.

5 stars  is not a high enough rating for BOLDT !   I've delt with a few different   AC service providers and this company  is by far the best. You want honesty, integrity, reliable, and professional then you found it.  My AC went down and I was back up and running within an hour of  my call, I could not  believe  it.  I recommend  this company,  hands down  the best in the valley! If you need service  please call them.  Thank you BOLDT for your help tonight and in the future . So thankful  I called you guys !

I woke very early Saturday to find both my AC units had failed.  Called Johnny at 4:30 AM expecting to get an answering machine but Johnny answered and said he would be there (a 45 minute drive from his location) by 9 AM.  He showed up an hour early and fixed both units quickly. Asked if he would mind checking my 3rd unit and he agreed.  Found that was going bad and fixed as well with no extra charge.  Gave me instructions on replacing some parts on my older units that could fail soon so as to not have another emergency this summer.

Best AC repair experience having lived in Phoenix for 30 years.

THANKS JOHNNY AND TEAM

Called Hays today because my AC drain pan was leaking into my laundry room. Scheduled it in the morning for the afternoon and they came well within the window of time. The technician that arrived was knowledgeable, friendly, and let me know what he was doing as he was doing it. Would recommend this company to everyone! Refreshing to find a place you can trust

Amazing service!!

Got home to find my AC wasn't working, made a quick call and just a few hours later Mr Maneth was here to get us back up and running! Probably the most friendly technician I have ever worked with. He stayed until after 9:15pm just to be sure my family and I could be comfortable tonight.

I can't speak high enough of the service we received, without hesitation I would recommend them to anyone!

Cool Zone is the BEST! Quick response time both in communication and service when needed. I've never had to wait for a tech. They make me feel like the most important person at the time and aim to please. They explain clearly, up front. They answer questions and address any concerns. I've price shopped and find them to be comparable or less expensive than other places but the customer service and integrity is top notch. They do what's best for me and don't try to sell me products or services I don't need, but let me know when I do need something and take the time to show me why. Highly, highly recommend! Don't waste your time or money going elsewhere!

In the 5 years that I have used this company for my house remodeling they have earned this five Star rating - If you need ac or heating or evap cooler work or ductwork or plumbing from repairs to new install this company will not waste your time or money ,I shopped around a lot before my new install ac /gas  heat  combo  ,others wanted more for less work and or tried to lie to me about what all was needed to install unit I have built homes I know what's needed ,In my thirty years of owning homes for my self and several others I rented out to people ,This company is the best I have ever hired .Not a  greedy large company working on commission .

Responded quickly and arrived to do seasonal A/C and gas furnace checks in matter of days. Technician observed mask and social distancing in addition to shoe covers. He was friendly and polite. I will continue to contact them for any furnace and A/C needs.

They're great. One hour from calling to schedule to a complete repair. Thirteen years in Arizona and I've never need HVAC assistance before now. This place was a shot in the dark. Thank you Yelp! For the first time since moving in two months ago, its cool in my bedroom. I'm a very happy customer.

I have dealt with about 4 different HVAC companies in the past 2 years, all of which were disappointing. My heater suddenly broke and was tasked with finding another company. I contacted David early on a Saturday morning and had a response within 15 minutes and then he was over about 2 hours later. He took videos to show me what was wrong of my unit in the ceiling which was great as I knew I could trust what he was working on. He went out of his way to go pick up a necessary part from the manufacturer and still come back and fix my heater the same day. He kept the house clean while he worked and then at the end of his work he walked me through a detailed report of his findings and set aside the broken parts to show me exactly what was wrong. I will certainly count on him for further work!

Just an update the tech they sent out they let go, if there tech are highly competent as she said they were why would they have to let the guy go

I wouldn't believe a word you say Lisa you said you charge my credit card and it was never charged and then you were trying to give me a refund I don't think you know what's going on there you fired the tack you said he was no longer with your company and that came from you not from Carrie get your story straight your company sucks

This company is not only knowledgeable, but very honest when it comes to solutions to your problems.  The big HVAC companies work their employees on commission.   This company does not do that.  Very happy with their service and supporting our local business.

Ala's Air is such a great company- we have been using them for at least 6 years.
They are very responsive and so honest! You can count on them to deliver excellent service with integrity!

I contacted Alex and Elena at Ideal Energy when my AC didn't seem to be working correctly.  I got an immediate response from them, and Alex was able to come take a look at my AC in an extremely timely manner. He explained what some of the issues were that he could immediately see.  He took the model number of my OLD unit and went home to do a bit more research on the make and model for what I currently had.  He updated me on what he had conlucded and explained everything to me. I eneded up replacing everything because it was necessary. He kept me up to date with what was happening during the process of when the new parts were arriving and when they could get it installed.  I would recommened them to anybody that needed any AC work done. I have never met a more professional group of workers, as well as a more professional business!

I was calling around to get estimates on having an evaporative cooler removed.  Desert Comfort Mechanical immediately stood out because the person answering the phone knew exactly what they were talking about.  We discussed capping or totally removing the system.  I appreciated a professional opinion.   They also gave me an instant quote. This gave me comfort that they must do this type of work frequently.   The other companies I contacted didn't know immediately if they did this type of work and of course couldn't give me a quote.
The crew showed up on schedule.  I had received a call letting me know they were on their way.  They were very professional and completed the work with the removal and capping.   Once the work was finished, one of the technicians showed me everything that had been done, making sure I was happy with the work.
Best part was that as I was paying my bill I was asked if I was a veteran.  I was using my USAA card.  I told him I was and he gave me a 10% discount off of the quoted price!
Finding honest, professional help isn't always easy.  I think I found a good one.  I would definitely use them again and would recommend them highly to others.

Ok - so the owner has stepped in and found the part that was needed, so now we'll have hot water tonight. I was impressed that the complaints went up the chain and the owner reacted. Things happen that are out of their control but I believe they went the extra mile to get this taken care of without having make a band aid and then come back in a day or two. Pleased.

Thank you! Thank you! Thank you! What an amazing team! What you see is what you get! I did a service request to about 5 company and received his response with in seconds. They came out the same day. Side note: I had my air checked in July by a company (see my reviews) referred to me by American Home Shield, they neglected to secure my panel and due to monsoons my unit was destroyed ... beyond repair. I contacted them to voice my concerns and they couldn't have cared less. ........ Kevin came out right on time, did a diagnoses, tried his best to get it up and running but due to exposer to the environment my compressor burnt out along with several other issues. After seeing the pictures I was devastated. The previous company basically set me up, so they could come back and install a new one. smh... But Kevin was also concerned about us in the heat and came back with an amazing option to get me up and running by Monday. This happened on Saturday btw. Adrian the owner and Kevin showed up today 1hour earlier than scheduled, secured a payment that only an angel could do to help in this type of situation. Come to find out his middle name is Angel! From the first time speaking to him and his wife they have been nothing but kind, comforting and accommodating. I would highly recommend this team for your heating and air services, they will do it right the first time! ... and don't invest in American Home Shield... so ready!!!

My AC went out at 6 at night on march 14 . I did a quick google search and these guys were the only ones open. They showed up the next morning on time on march 15 and discovered they issue right away. I asked how soon could you guys start working. They said first thing tomorrow morning. They still recommended I should still get quotes from other companies to make sure i had a good deal. What I found out amazed me. Every company quoted about the same , but here's the difference. Everyone else was booked a week out, some couldn't even give me a quote till the end of the week. I called back to make sure the claim was true about starting work the next day.  Well today is march 16 and I have a brand new Trane AC.