Best Heating & Air Conditioning/HVAC in United States

Jerry the owner is one of the best in this market. He is fast responder, friendly, knowledgeable and fair.. I've lost my roof A/C in the middle of August heat wave of 110-115 temperature. Jerry did diagnose the problem, initiated a plan, got the parts and fixed it. All done fast and professional. High five to you Jerry, please keep up the good work. I highly 100% recommend his company to friends, families and neighbors. Call him if your AC fails, you'll be happy

Full disclosure here, I have not had any HVAC work done by this company. However, I've just completed a business transaction with Derek. This young man impressed the heck outa me. He did what he said he would do, was honest, and concerned for my welfare as well in addition to being responsible and respectful.

I have worked with Bill and Todd for several years now. They have always been incredibly reliable, fast, friendly, and fair! AC issues are never fun but having someone I can trust to take care of the issues is a huge relief. I highly recommend this company!!

I've used Sammy 3 times now and total care has always been very honest and fair.  The other two times were for rental properties I was helping out on but today he saved my butt at the house.  Thanks for you hard work; nice to see there are honest companies still out there!!!!  I'll be checking with you when it cools down for some options on a new unit even though I was surprised you weren't all pushy like the other guys but instead fixed like I asked.  Thanks for getting this one back up and running!

Just now Innovative Air Tech Garrett came to my home and did annual springtime maintenance on my home unit, and on the ductless splitter unit Innovative Air founder & owner Julius installed years ago on my guest house in the back yard.  

Garrett was professional and knowledgeable and completed all the work in this one call.  He made a minor correction that could have been a major problem in the weeks to come.

People like Garrett are the reason I recommend Innovative Air  Conditioning & Heating to colleagues.  Everyone at the company is great too, particularly Karen, who manages the office.  And with preventive maintenance like today I can rest easy for the coming summer

***Would Never Recommend***

Our AC went out this weekend at around noon. I called the owner of this company around 2pm to request service ASAP. I have a very pregnant wife that is due in 6 weeks - this is an emergency! We chatted for a minute and he asked me to text him my address, he would come over around 6pm after he got off the job he was on. We though, GREAT, what a nice guy. So we waited around in the hope he would come to help.

Around 7pm, I text him again and asked him if he was still going to make it out. No response. No Call, No Show. Absolute silence. So he basically drug us out the rest of the day, not giving the common courtesy to find someone that could make it out. Our house had reached 90 degrees by then. We had to find a hotel.

The sad part is, this guy was out a few months prior, and I TIPPED HIM $50 on TOP of our $150 bill. Talk about integrity and ethics to people that first PAID IT FORWARD first.

I used Popeye's Air last summer to service and repair my 2 units. Our units are older builder grade that came with the home. Jorge, the owner, explained how newer units would be beneficial but fixed our old ones with no problem.  It's heating up again here In Arizona and his repairs lasted all of last summer and this one.  He is very personable and gracious. He didn't overcharge. He is honest and we'll definitely be calling him again for repair or service or if we buy new units :)
Thank you, The McDonald Family

We needed to have the annual air conditioning service done on our 17 year old unit so asked s friend  for a recommendation. So glad we did. They recommended Scott's A/C. They arrived on time and serviced the air conditioner and furnace. Although there is no problem with the unit at present, they explained what I could expect in the future. No high pressure....just honest opinion.  The service was very reasonable and I definitely will have them again.

Chase (the owner) is truly a professional.  He responds quickly and gets the job done very well, timely and at a reasonable cost. He has always taken excellent care of our HVAC.  I highly recommend Top Gear to anyone needing scheduled maintenance, repairs, or a new heating and/or cooling unit!

After returning from Vacationing abroad. Came home to 100+ degree weather. Reached out to Alexis at Royalty Air, and to my surprise, set me up with a same day visit to check out my lower floor Ac unit. Unfortunately the compressor did not hold up. (Was an older unit) Alexis ordered me a new one. By the very next day he arrived and set it up. Top notch service all around. I will recommend Royalty Air to my friends and family.

After waiting  3 weeks for One Guard to resolve our AC issue I finally called Emery and could not be more satisfied.  They came out on Wednesday evening, installed the new compressor the next day.  They are highly proficient, expeditious and the customer service is beyond superb.  They will be our new AC contractor as long as we live in Phoenix.  Cudos to Emery

Richard from heat Slayer hvac did an awesome job installing our brand new air conditioner on the condo roof . It was a pleasure doing business with Richard . Richard is a top notch very professional contractor . Great job !

I just had this company at my house for my annual air conditioning checkup. Thad was on time (early in fact) which is very important to me. None of this We'll be there between 9 and noon. He was very personable and there was no pressure to purchase something I felt I didn't need. I liked that the best. I felt he did a thorough job. I recommend this company and will use this business again.

AirNow has replaced three AC units for me in the last two years. They have been consistently great to work with each time. When I had an issue that required follow up they were immediate to respond. The technicians are friendly, professional and always on time. I would not hesitate to recommend AirNow to anyone that needs HVAC service or replacement.

Run from these guys. Had two AC units & two air handlers installed when we purchased our home. We had to argue to have them to up the size of the second unit to match the house design (vaulted ceiling on west side vs lower ceiling on east, etc.). That should have been the 1st clue.
After the sloppy install we started averaging one service call every three months. This went on for two & 1/2 years. Things improved significantly once I wized up and started using someone else to service their mess. Now in year 5 1/2 the new service guys said we really need to move on to new units. Have confirmed this with two other companies. Same input - they look at the entire set up, look at our pile of paper work from the service calls and then shake their collective heads. Oh, and my wife looks at me like she wants to beat the crap out of me for throwing away so much $$$ & her time because she's been the one that has had to be there for the service calls.
Please don't be me. If you see their truck - run. Don't dial their number. Don't let them in your yard. Lock your doors.
Ps - wish I could have posted a negative star rating.

After dealing with this company for about 4/5 years I put a lot of thought into my review.
They abused me from day one. They overcharged me more than once. They lied and told me many parts were bad and that I needed to replace them day after day of supposedly fixing things. They convinced me to go ahead and buy their club package. I did so. It was just a way for them to come out and make it seem like I needed more products. Upselling constantly. The poor techs. They aren't in sales. They are techs. Yet told to sell and upsell.  Nonsense.
I've now not got a maintenance package and this is after years. I feel ok now. I'm happy to move on and hopefully find a better company to deal with.

Thanks.

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