Best Heating & Air Conditioning/HVAC in United States

Have used them two times now and they are great. Competitive pricing and don't try and up sell. Very honest on what they can fix and what you will need in the future.  Would highly recommend.

I purchased my existing HVAC from another family-run company, had them do periodic maintenance and was satisfied with their service over the years. The last time they came, there was a rather heavy-handed upsell attempt, complete with visual aids in giant font, encouraging me to install items to protect me from expensive disaster. I asked a knowledgeable friend what he thought: snake oil, he said. Deciding to try an alternative company for my winter checkup, I read Air Time Heating and Cooling's terrific Yelp reviews. Brian scheduled me for an appointment, which I had to later change on short notice. Although it was the busy holiday season, he rescheduled me promptly. Grant arrived at my door on time. He worked diligently, was pleasant to have around, answered my questions with his extensive knowledge, and gave me efficiency tips. And no upsell attempts! Based on this very positive experience, I will continue to call Air Time.

AC went out at the worst time  (July in AZ!). Most places were a week out or longer for a service call. M&R was available the next day. Fast, efficient, and professional.  Thank you!

Our AC unit finally went on its last leg after 35+ yrs of serving us in AZ heat. We called at least 5 different places for quotes; had face to face with all who came, and decided to go with Chris W (the owner). He was professional, courteous, prompt and knowledgeable. He worked with us on getting a 3 phase unit installed as requested, unlike others who tried to sell us the 1 phase. His quote was what expected, no surprises after unit was installed. We are happy with the new unit and his professionalism. Highly recommended!

I contacted this company for a routine AC check before the summer heat. The technician came out and told me my compressor was going bad. I told him that I had it replaced 3 years ago. He then told me that The AC leaking free-on and that when they changed my compressor(3 yrs ago)they didn't fix the real problem the Free-on leak so now my compressor is bad again. I have had 2 AC Services before this company and none of the techs told me I had a leak and or that my compressor was going bad. How did this company know that 3 years ago I had a free-on leak??? Then they gave me  quotes to fill with free-on and also to replace the entire AC unit.  Move forward bout a month, I go to turn on my AC and it doesn't work at all! I got outside and see that they left the fuse outside of the compartment. I put it back inside where is belonged and the AC worked. I since have had another AC company come out, referred to me by a close friend. The tech found that the shedder valve was loose and then capped, which allows for a slow leak of Free-on. This was left by Quality HVAC company's technician. Very upsetting and I'm glad I got a second opinion. My compressor is working just fine and I do not have a free-on leak!!

Arcadia provided great service on a same day service call- it was even Father's Day. The problem was quickly diagnosed and service was completed at a very reasonable price. I would highly recommend and will be using again for all my HVAC needs.

THANK YOU!

My hot water has been out since Saturday, and after some frustrations with the home warranty, I decided to find the best rated company near me. I'm so so happy I did! When i called the answering team was pleasant and immediately got someone out to me. Water heater clearly needed to be replaced, but to make sure they went the best route, my tech Jordan was not hesitant to bring his boss into the conversation, which meant a lot to me, as that shows clear communication and a desire to not just charge the most. Jordan was so quick, very polite, and the cost associated with the work and new heater was fairly priced. I look forward to working with them again, and highly recommend them for anyone trying to find the right company. These guys are it! Plumbing has proven to be the most difficult trade to find decent and kind people that aren't just trying to gouge you, so I am thankful I have found these guys. Again, thank you!!

They came to perform a basic tune up today.  Then attempted to upsell me by hundreds of dollars by typing various frivolous and unqualified/incomplete details of my AC unit on my receipt for the basic cleaning service, mind you that is not what I hired them to do.  I contacted the owner of the company, and instead of fixing the receipt for the cleaning I paid them for, he threatened to ruin my life if I didn't pay them his $70 right away, and insulted my spouse over the phone. Please stay far away from them!!!

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

Unfortunately this is a one star. One person name to attach to it is Jim Reed.  We had the tech come out to give us a quote. One week later, Jim called frustrated with the techs work needs to ask us questions. Thought it was peculiar but did not overthink. We received the quote and scheduled the work. Jim stopped by to pick up a check. After my husband asked him is it a trane  or American standard, Jim threw a temper tantrum that we should've done our research and he was leaving. At no time did he explain American Standard purchased trane. After five minutes on Google, my husband called him to try to set a location to meet him to give him the deposit. Jim said he is not interested in helping us. He was very frustrated calling Kyle saying it was a three-man job instead of two. I called Kyle and asked to speak to the owner and did not receive a response from the owner, so decided to voice my opinion here. Could have gone so much better Waited on this company for two weeks to install our unit.  Customer service sets you apart from the competitors!

When they say they warranty their work, they really do! We needed a slight change to the original work (not an error, just some tweaking), and Dave came straight out to help. He found out that we were low on Freon, and that there was a leak from when the original builders installed our unit. He hooked us up with what we needed for a great price. AND fixed our leak for free!! Always such a relief to find great companies to work with. :)

I saw an online special for a $40 tune-up and decided my 8-year-old a/c unit could use it. They scheduled an appointment for the next day via email, which is great if you're like me and not a phone person. They did my tune up and recommended adding a pound of freon, which I took their advice on. They were done in 20 minutes and I was very pleased that they didn't try to sell me any other services or repairs, knowing that my unit was nearly a decade old and had never been serviced before. I will definitely call them again if I need maintenance.

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

I'm know Freddie for a long time and supper proud of him opening up his own shop. I only used licensed contractors and Freddie is licensed with the state.  So you know he did everything right and didn't cut any corners.  And he will not do that with your either.  He is a loving father, faithful husband and caring business owner.  

I would put Freddie up against any company out there and promise you he would outperform them!!!

Mike was so great! We had a little wiring issue with our new Nest thermostat and Mike offered to just do a phone call to help resolve the issue! He knew what he was talking about and knew exactly what I needed to do! I will 100% use them in the future!

We are a company with 21 units and we use Four Seasons for everything from general maintenance to repairs and now as the units are quite old for replacements. They come out quick and get us taken care of with little disruption to our office. I have even switched to them for my personal residence!

I called about 8 different HVAC companies on a Friday looking for someone that A. I could afford and B. could get my AC system installed within 24 hours! American Cooling and Heating met both requirements! I worked with Wayne from sales / estimating and gave him all my requirements via text over the phone. Now I have worked in the new home building industry for several years as buyer so I kinda knew what I needed. Wayne recommended a Frigidaire split system, 3.5 ton heat pump and air handler and we agreed on an out the door price. American Cooling and Heating beat everyone's price. A scheduler called me and we set up an appointment for early the next morning. American Cooling and Heating was swamped so they used a third party installation company that they are affiliated with called ASAP. The guys from ASAP showed up at 6:30 am right on time and did a great job installing the system. There was a slight problem with the original air handler they had but Wayne personally delivered a new air handler and got the job back on track. The professionalism and the level of customer service that American Cooling and Heating provided is unmatched in this industry . I would recommend this company to my Mother. They are that good! If your looking to replace your AC system or you just need service American Cooling and Heating and ASAP Cooling & Heating are the A-1 guys to go too.

We purchased a new AC unit from Howard Air last summer. The sales and installation process were great, and the company did honor our contract (which is the only reason for the 1 star), but as soon as we needed maintenance, their customer service really went downhill. It honestly felt like the company had already gotten their money from us, so they could jerk us around as long as they wanted while we needed our AC unit fixed.

We woke up last Saturday to our AC unit being completely out - the thermostat was off and the fuse had been tripped and would not turn back on. The AC had worked great prior to the company coming out for a routine service call a couple of weeks ago.

We called Howard Air as soon as we realized the AC was out, at about 7 a.m. They told us they would not be able to even come look at the unit until 6 p.m. Mind you I am four months pregnant and have two dogs and the high was 110. Meanwhile we were able to track down another company that would have been able to send a technician within an hour, yet we could not have them fix the unit since we were under contract with Howard Air.

After several persistent phone calls and threats to return the AC unit, we were told to expect a technician between 12 and 3 p.m. We sat in the heat all day and a technician never showed up until 7 p.m. We called multiple times to get an update, and the receptionist was unable to tell us a realistic time to expect service, and could only tell us that the technician was busy on another job.

Once the technician did show up extremely late, he looked at the unit for about an hour and a half, only to tell us that the part that needed to be replaced would not be available until Monday. Well, Monday came and went, and again after several calls to get an update on service we were only told that the part was on backorder and the receptionist did not know when the part would come in or when we could expect our unit to be fixed. Finally on Tuesday we received word that the part was in and the unit was fixed later that day.

We are very fortunate that we had relatives we could stay with for three nights and four days. What are customers supposed to do who either don't have a place to stay or who can't afford a hotel room? Not to mention we should not even be having problems with an AC unit that was barely purchased a year ago!

I truly do not know how in this day and age a company can be so clueless as to 1) where their workers are and how long their current job is expected to take and 2) the status of an item they have ordered. I am completely dumbfounded at the lack of communication and customer service from the receptionist and company as a whole - we would not have gotten half the updates we did if we had not been calling them proactively. The least they can do is give their customers appropriate estimates and updates.

I don't know how they can keep up with demand or continue to schedule appointments when there is no communication between the office and the technicians, and they have no idea where their orders are or how long anything will take. Are the technicians just given free reign with no accountability? Do they not have any tracking capabilities on the items they are ordering? I find it hard to believe that they can stay in business with practices like this.

After the treatment we received, I would not recommend this company if you would like to receive prompt and accurate service. We do not plan on doing business with them in the future.

An R22 is NOT outdated. If you still have an R22, you don't have to replace it. The continued use of your air conditioner (AC) or heat pump system using R22 refrigerant is allowed. Don't let this company fool you into buying a new one because it became illegal in January. Just the production and import is illegal. This company is a joke.

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