Best Heating & Air Conditioning/HVAC in United States

This is long over due since he fixed our AC three weeks ago! We got a quote from Yelp for help when it was slowly getting warm and he came and fixed it that day. Also he was fair priced and on top of that he only fixed what was necessary and didn't pressure us to buy a new AC. He gave his opinion and said we should save for a new AC since it will last maybe another year. I appreciate the honesty and straightforwardness.

Got same day service when other places couldn't provide it and a discount for mentioning Yelp. The tech was friendly, on time and even offered to wash my coils out. What more can you ask for?

Was looking to have my AC serviced before summer hit. M&R had the highest rating and I can see why. Jessie was my technician that arrived that day, called to let me know he was running behind. Honestly I didn't expect him to make it that day (it was almost 5pm) but he arrived and was super polite and professional. Serviced my AC, explained what was worn and measured how well it was functioning. Extremely pleased with Jessie and M&R when the time comes to replace my system this will be the company I call.

Our AC unit finally went on its last leg after 35+ yrs of serving us in AZ heat. We called at least 5 different places for quotes; had face to face with all who came, and decided to go with Chris W (the owner). He was professional, courteous, prompt and knowledgeable. He worked with us on getting a 3 phase unit installed as requested, unlike others who tried to sell us the 1 phase. His quote was what expected, no surprises after unit was installed. We are happy with the new unit and his professionalism. Highly recommended!

My Air Conditioner (AC) stopped working last night and this morning I call this company because of the only review.  They do honor the $15 discount advertised on this site.  I was given a specified time (3-5 p.m.) and was called at 2:48 and was told that the technician will be at my home in 20-30 minutes.  Enrique showed up (within the time the office said he would) and introduced himself and then listen to what I had to say of the situation.  He went to investigate the problem and checked everything.  His analysis was spot on!  We were quoted a fair price for the faulty capacitor and then he promptly replaced the items.  During the repair service, Enrique gave me some advice on how to diagnosis problems in the future and fully explained how the system works!  After he replace the faulty part, Enrique checked the entire system from the unit to the air handler to the air flow in the vents.  Great customer service!  

I would recommend this company to anybody.  In March of this year I had George Brazil come out to assess my AC units and they said they were in great shape, but when they assessed my AC units at my rental home they were able to tell the capacitor was going to break and it did.  George Brazil could tell one capacitor was going bad on one unit but not the other????? Then they try to sell you an annual service program and if something needs repair during that time, you still have to pay for repairs just at a discounted rate (big deal).   I will use this company to asses my HVAC units in the future.

Our AC wouldn't turn on and Manny came out to take a look at our unit. He arrived promptly on the early side of hr 2 hour window they gave us. Called ahead before he arrived. Very friendly. First thing he did was ask if the batteries had been changed in our thermostat. Oops! A quick change of batteries fixed the problem and our AC turned on right away. He was very kind not to charge us for coming out. He did recommend we get our AC looked at (we've been neglecting it since 2018 when we moved in) but he was not pushy about it at all. I really appreciate when a business waives fees as a courtesy when something like this happens. We'll be reaching out to Arcadia Air and asking for Manny when we do need service!

Called them and they were onsite the same day. Sent out a great plumber and her got if fixed asap. All around fast response, great communication and quality work.

Excellent and prompt service as usual. Dontre was especially noteworthy today with detailed and cordial service!

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

Here is an update, following the Kirk's comment.
We receive the quote while the technician was on his way (he was like 5 minutes away from the house), so yes I approved: the guy was almost here and Glen said it was going to take a few hours when he came on a saturday morning to diagnose that the board had to be replaced. So I assumed it was the right price. I never received anything by email.

Understand my surprise when I see that it takes 5 minutes to replace the board and of course I called right after to understand what it is that cost 250$.
Kendra told me that Kyle will call me back to answer that question. He did: 10 days later.
Accusing me of refusing to pay a bill is HIGHLY offensive. I will never tolerate such offense. In private and in public. I am looking forward for your apologize.

I have always respected your technicians. I made sure they had plenty of water, and have always treated them with respect while on site.
I have full respect for the work anyone do, as long as done right, for the right price and in the right amount of time.
Understand that paying for a service that has not been completed is quite hard to do.

Brett was great....super responsive, very knowledgeable and extremely professional, also very affordable for a service call.... he assisted me in looking at my unit to verify its current condition as I am going through a home warranty claim and wanted a second opinion...you can't go wrong with the Arizona A/C Man!

Please do not use this company!! Have caused us a lot of time, stress and money!! They do not stand behind their warranty that i have in writing.  After paying 4,000 for an air conditioner the person THEY hired to install never gave anyone the warranty card and never filled out so they say NO warranty!!  They are supposed to cover parts for 10 years.  A company that sold a product that doesn't work at 5 years 3 months is unacceptable to not cover broken parts as stated in warranty is unacceptable!!  THIS COMPANY IS NOT HONEST!!

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

Had to get a new AC system, somewhat in a hurry. Super fast, great to work with. Responsive. Great price. Couldn't be happier. Thx Freddy!

Our A/C went out and we called True North! They responded immediately! Which is great since it's so HOT in AZ we needed it fixed and fast! Johnny was the tech that come out and he was so personal and friendly! Fast Hardworking Honest company These guys are our new go to. So happy we found them!!

I had to have my air conditioning units serviced before moving. Four seasons home services provided great customer service both over the phone and in person. I felt taken care of from the moment I received a call back to schedule my appointment. The two technicians; Carlos & Romario were vey patient in finding my residence (Not an easy address to find), they remained curteous and respectful in walking through the house with their equipment and communicated with me as they were completing the job. They both completed an honest job and worked diligently to complete the service and cleaning of my AC units. I would recommend these technicians and the company to anyone who needs to have a service completed efficiently and timely!

Lauren

Terrific service and unmatched price.

I had my rooftop AC replaced. I obtained 7 quotes.

I obtained several quotes from the AC companies that advertise heavily on TV. Not surprising their quotes were significantly higher (to cover their advertising costs).

I also obtained quotes from AC companies with strong online reviews. Only one company came somewhat close to American Cooling's price but couldn't match American Cooling's warranty.

American Cooling is run by Scot. He picks up the phone when you call. All the other companies I called had a dispatch person answering calls.

Scot has an extensive background in designing and installing large commercial AC jobs. So, residential work is very simple for him. He patiently answered all my questions and promptly responded, even on weekends. I'm so glad I went with Scot's recommendation on unit size and unit type. He didn't try to up-sell me (to make more money) and he didn't try to down-sell me to make a quick sale.

I would trust Scot to replace my elderly mom's AC and highly recommend him to my friends. He relies on word of mouth for business, not advertising. So, he has a strong interest to make sure his customers are happy.

Scott requires his installers to text him a complete set of photos of the finished work before the installer can leave. Scot makes sure the work is done right. He did just that for me. As soon as the work was done, Scot registered my unit.

My new AC unit is 4 months old now and it's keeping me nice and cool during this hot summer.

If you read this far... here's a tip. All AC brands, including Trane, use the same parts. Trane's advertising makes it seem like they're a premium brand.  As a result, they're able to charge a premium price. Scot does installs Trane. He quoted me the best price on a Trane unit but he quoted me an even better price on a RUUD unit. Very glad I went with the RUUD unit.

I received a bid from Howard Air and 3 other HVAC companies on replacement of 2 systems for my newly purchased home.  They were the only company to recommend solely single-stage units, indicating that two-stage units would not work for my home.  I could find no evidence that two-stage units would not work for my home.  I assume that this was a sales tactic to make me think that they were the only company not trying to up-sell and/or one based on a monetary benefit they would receive by selling single-stage over two-stage units.  Thus, if you receive the similar information, I encourage you to seek other opinions.

Raul was exceptional. Excellent customer service. I recommend everyone schedule the system rejuvenation.

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