Best Heating & Air Conditioning/HVAC in United States

We are selling our house and needed to fix a couple things with our HVAC unit. I contacted J&M Sunday night through Yelp and they scheduled me right away and were out first thing Monday morning. They checked out the things listed in our inspection report and addressed what needed to actually be fixed. Didn't pressure us into anything extra. Simple and affordable and fast couldn't ask for anything better!

I received a call from Brian, the owner, regarding my online request for a new A/C install.  Unfortunately, I had to let Brian know because of my compressor on its way out, I went with another company for the install.  Brian was very polite, friendly, and wanted to make sure I was receiving a competitive price with the other company.  Brian took the time to verify my purchased A/C's make and model number and check their price with the price I was getting my new A/C (furnace, air handler, etc).  This was absolutely not necessary but showed exceptional customer service.  Brian was not pressuring me in any way to get my business.  I confirmed I was getting a fair deal.  This kind of service is very hard to come by and I thank him for it.  I will definitely reach out to Brian for any future repairs (hoping I wont need them though).  Thanks Brian.

Outstanding company.

After being stood up by another company, I contacted M&R Refrigeration. They had someone out the next day. The guy was very knowledgable and had my AC going in no time. Pricing was very reasonable too.

I'll use this company going forward for all my AC needs, and wouldn't hesitate to recommend them to friends.

This is my new go-to AC/Heating contractor.

A year ago I had another company tell me that I needed to replace my 12 year old Trane heat pump because I had a Freon leak.  I'm not here much in the summer and I have a split system so I put it off.  When I came back into town in November everything was working OK and I got good heat out of that unit all winter.

I was due a servicing so I called CW based on their reviews and I'm glad I did.  Rick came out and spent almost 2 hours checking out and cleaning both heat pumps.  He couldn't find a leak and said everything was working fine and should continue to work OK for the foreseeable future.  

I like honest people.

A Quality HVAC Services lives up to their name. I had a different company come out for a heating repair and they literally tried to charge me nine times more than A Quality HVAC charged me. What does this tell us? It tells us that A Quality HVAC is honest and didn't try to gouge me by making it seem like I needed a bigger repair than I did. Mitch was my technician and I specifically ask for him by name for all future maintenance. He is friendly, has integrity, and explains things clearly. These guys are the best.

Manny and the whole Arcadia Air team have been amazing. Thorough, friendly, and very informative! Highly recommend.

I found Hansen's Plumbing service via yelp and I'm so glad I did! The owner answered the phone and had a guy out a few hours later. I had multiple plumbing issues and Edward was able to fix everything beyond expectations. I was assuming the worse seeing water leaks and not having water running to the fridge in my kitchen and the problems were fixed very simply. I will definitely use them again in case of a plumbing emergency.

Integrity is everything for my family.

Desert Diamond has earned my families trust today.  So in Oct 2019 we had a company out because we our unit wasn't cooling. I'm not gonna go into the details for time sake. The company quoted us a replacement part and said they did a temporary work around to last us till the repair. Well we put in on hold since it was October and planned to do it in the Spring. Spring came around and COVID hit, which occupied our minds. We forgot to follow up. Well fast forward to this week. Of course a few of our neighbors are having HVAC issues. And I saw this man from Desert Diamond on my neighbors roof working on the unit and it was well after 6pm on a Saturday. I walked the dog out normal route and on my way back saw the man getting his stuff in his truck. So I decided on a whim to ask him a for his card. I said hey I know it's late and I'm sure you want to get home with how hot it is but I live over there and we had a problem with our A/C a while ago, can I have your card he's like oh it's no problem It's no bother at all I'm gonna be workin a little while on this and then he brought me his card. His demeanor and response gave me those good gut feelings. So I called yesterday/Tuesday to be proactive for a 2nd opinion. They were able to schedule me the next day!! Yes!! NEXT DAY, in THIS season! I was shocked.

So he came today. I showed him the quote from 2019. Gave him some back story and the problem we had and what we were told. He then went on the roof. Came back down. And he gave us great news!!!! He said looking at it I don't see anything and I would feel uncomfortable telling you to replace it because it's working fine which took my by surprise. It was honest the honesty and integrity for me. He was very personable. He was doggie friendly and super knowledgeable. And I grew up with a HVAC/mechanic/military/ jack of all trades for a dad. We talked for a little while. And we decided to go with their 2 year  maintenance package!!! Home ownership is all fun and games until you live in AZ and your air goes out in the summer. And now I feel safe and comfortable we won't ever run into that situation because Ryan took care of us.

I'm here tooting their horn. I don't often do these reviews but I know that their industry is riddled with a bad wrap, everyone is looking for a trusted advice from and expert, so a lot of us just accept our date and go with it without doing more research. Then they find out they were bamboozled.

So I'm here to tell you if your looking for a great company, with fantastic ownership, honesty, respect, and great service people. THIS IS IT!!

Go with DESERT DIAMOND FOR YOUR HVAC NEEDS!

P. S. Sorry for grammar and misspelling. It's been a great day!!

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

The technicians came to my home to do scheduled repairs and did additional repairs without consulting me. The original quote was for $225 but ended up costing me $464.  I never received a receipt AND was charged twice which drained my account. I attempted to contact the company only to be told I would receive a call back which I haven't yet. I tried calling the cell number on the business card which is different from the number relayed in the voice message. I feel ripped off and will never use this company again. I suggest paying in cash so they don't drain your accounts.

Brett, I can't thank you enough for going the extra mile today.  Today I called Arizona A/C Man after waiting for two days in this crazy Arizona heat to have someone come and look at my HVAC. One company Admiral Air Conditioning & Heat ,LLC came out and spent less than ten minutes total assessing my issues and said I needed an electrician and left $65.00 later. The next day Sun Belt Electric came out to resolve my issues, but didn't bring a ladder tall enough to accomplish the task.  They said they would find someone who could... they didn't.  I was extremely frustrated. I called Brett at 4:55pm and he arrived at my house by 5:30 pm. Seriously?!! Who does that? No one that is who!....no one gives that type of personalized service and quick response.  Brett was very thorough and very much unlike the other two companies who came out to resolve my cooling issues but couldn't. He had three different sets of ladders, all the tools and equipment needed to repair my HVAC and get it running again. The funny thing is, it wasn't my HVAC. Someone had taken shortcuts previously and had created electrical issues where none existed previously. Arizona A/C Man identified the problem, corrected it and charged me a small nominal fee for his efforts. Lastly, and this impressed me to no end, it was on the gusty, thunderous, stormy side today.  I would have understood fully if he would have suggested another date and time, but Brett went up on the roof regardless. Tonight at 11:11 pm I sit in an extremely cooled environment and ready for a great nights sleep! Thank you sir, for having integrity, a phenomenal work ethic and a sincere desire to help someone in need.

Ulysses and Logan were the air conditioner technicians in our home. These guys did an outstanding job getting our air conditioning aligned to all of our rooms in our home. The realigned all of the air conditioning ducts to meet up with all the vents of our home. They were very polite and informative and answered all of our questions. They truly went above and beyond expectations. I would highly recommend them and their company to anyone having issues with their air conditioning unit. Thanks again Ulysses and Logan For your services.

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

A/C went out on a Friday night in early May. Freddy answered his phone at 10:30 and was going to head over to my house to check. Since it appeared to be icing up, we decided to have him come over the next morning instead.

Since I knew my system was cresting 20 years old, I didn't hold out hope for a repair and sure enough I was leaking coolant from many coils. It could not be repaired. And who sets aside thousands of dollars for a new AC system?

Freddy was professional and explained all the options. There was varying degrees of costs and Freddy never pushed any option. He patiently answered questions on each option.

His company offers Wells Fargo financing, so it helps in making a more long term investment rather than an immediate cheap fix. Given this, I opted to go with a 21 seer variable speed system. After researching they should offer the best energy efficiency and lowest monthly electric bills.

Everyone who is in this situation should get multiple estimates. I had 5 people come and give bids after Freddy. He beat all their prices and presented the most knowledge. A few contractors talked about tearing out my ceiling, leaving me with either drywall repairs or more costs to fix it. One even talked about cutting into my roof trusses to get the unit to fit - a potential structural issue as I saw it. None of these things happened with Freddy's install.

Freddy delivered the system on schedule and the install went smoothly and quickly. It was about six hours total. His crew was clean, respectful and quick. They knew what they were doing.

Since this was a variable speed system, it takes some getting used to. My old system was full on with a full blast of cold air and then off. This unit can come on really low and you don't necessarily feel a cold air blast. It's more like a light breeze. This difference highlighted some hot spots in my home, so Freddy came back out a few days later to adjust vents and air flow. All good since.

Other companies also used the power company rebate to make it look like you were paying less. Freddy gave a very competitive bid and I got to keep the rebate to add to the loan, if I wanted.

With any install, Freddy includes maintenance and tuneups in his price for 2 years. You can add more years to keep an expensive purchase in top shape.

This is an up and coming company that wants to do right by their customers.

Phoenix has a thousand AC companies so if you're like me, you don't know who to call or who to trust. What I appreciated most about Freddy was his explanations on things and his low pressure approach. His prices were good, but I'd have spent more if I hadn't gotten a good feeling on his business. You want things done right and if something does go wrong, you want someone who stands behind their work to make it right. That was my feeling on Freddy and why I opted to use him.

My Trane started blowing cold air, so I jumped on Yelp to request quotes for repair.  Out of 6 requests, John Michael S. was quick to respond, and had a Tech scheduled  the same day! Micah was very pleasant and efficient, & found that the Defroster Board has failed. John kept in constant contact with me on ordering the part, Cary kept me updated on the service , and Brent was very efficient in completing the install!  Thank you for taking care of the Warranty part ordering, reasonable service call charge, and giving me my warm house back!  I have your  phone # in my phone for future use!  Yelp  needs to offer  a 10 Star Rating!!

I had a huge problem and was getting frustrated with getting different answers from different AC companies.  Called and spoke with Kevin and he provided excellent customer service, I would highly recommend this company!

In the dead of summer we noticed our air conditioning was broken. Being that it was around 8pm I figured there was no way we could get it fixed before morning. We called American Cooling and Heating and spoke with Tim. Tim asked us a few questions and then said he could be over in a half hour. After just a few minutes Tim had diagnosed the problem and provided a reasonable price to fix. In under an hour we had air again! We can't thank American Cooling and Heating enough and will definitely be calling them in the future!

Over the past 10+ years of using Howard Air, they have consistently come through for us. Their pricing is fair and they have helped us avoid potential problems we could never have anticipated. I trust them and they are true professionals we will continue to count on!!

Master bedroom A/C started having trouble keeping up with the recent rising temps.  They got Aaron Martinez to my house within 90 minutes of my call.  He was on time, professional, courteous, and saved me a bunch of money by calling the manufacturer and verifying the warranty, even though a different company sold me and installed the unit.  When he left an hour later my A/C was fully functional and I had a plan for a more extensive warranty repair.

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