Best Heating & Air Conditioning/HVAC in United States

Have used them two times now and they are great. Competitive pricing and don't try and up sell. Very honest on what they can fix and what you will need in the future.  Would highly recommend.

I received a call from Brian, the owner, regarding my online request for a new A/C install.  Unfortunately, I had to let Brian know because of my compressor on its way out, I went with another company for the install.  Brian was very polite, friendly, and wanted to make sure I was receiving a competitive price with the other company.  Brian took the time to verify my purchased A/C's make and model number and check their price with the price I was getting my new A/C (furnace, air handler, etc).  This was absolutely not necessary but showed exceptional customer service.  Brian was not pressuring me in any way to get my business.  I confirmed I was getting a fair deal.  This kind of service is very hard to come by and I thank him for it.  I will definitely reach out to Brian for any future repairs (hoping I wont need them though).  Thanks Brian.

Jesse was on time, professional, asked questions and listened to what we had to say. All total in 10 minutes the heat was back on due to a missed circuit breaker switched off.   Great response and would call again if needed.

Great service always.  Chris arrived 20 minutes after my call--amazing.  Solved my problem and was so helpful.  One thing I don't have to worry about!

A Quality HVAC is very honest!! We have had them out multiple times to service our equipment. They always give us a great report, and our unit is 10 years old! They do not try to upsell us at all. This time they did have a couple recommendations, but nothing too concerning or costly.

What I really LOVE is that they videotaped our equipment while also recording detailed comments as to the condition of our equipment!! Never has an HVAC company done that before!! I asked them to email it to me so that I could show my hubby and I promptly received the video!!

It was so impressive that they took the extra step so that I could SEE with my own eyes equipment that I cannot see without taking it apart myself or going up into the attic!! The two recommendations they suggested were documented in the video!! Kudos!!

Someone recently posted a negative review. If you look up that profile, you will see that person has 20 one star reviews and only 3 five star reviews. I always take that into consideration when determining the value of a review.

This company has many good reviews, and I say for good reason!! The employees are very competent, respectful and honest!!!

Arcadia provided great service on a same day service call- it was even Father's Day. The problem was quickly diagnosed and service was completed at a very reasonable price. I would highly recommend and will be using again for all my HVAC needs.

I was walked through with FaceTime to show the issue and a conversation about the problem. Then given direction on my first steps to solve the problem. I would not hesitate to call again and have them come out for further repairs.

We just had the Aero Seal Duct sealing done on Friday!!!
WOW!!!
What a difference it makes in terms of improving the cooling in the house.
The master bedroom was previously always so warm and about 4 degrees warmer than the rest of the house and now it actually cools to the desired temperature the thermostat is set at!!!
Ben and Mark are AMAZING!!!
We requested Ben and Mark as they previously installed a new AC unit last fall and with the AeroSeal duct sealing, they  did another AWESOME job.....they are both so professional, courteous and thorough in their work!!!Ben and Mark worked meticulously also to help balance the air throughout the house....
The aero duct sealing really exceeded expectations !!!!

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

I am so thankful to North Valley Mechanical! My AC went out on Friday night, making for an extremely unpleasant night trying to sleep in a 90+ degree house. I literally slept on the concrete floor... desperate times people. Anyway, I put in a request with my home warranty company for service and got back some other AC company that got 1 star reviews... uh, not gonna happen. I called and requested a change in contractor and ended up with N. Valley. Anyway, I called them at 8 am on a Saturday - they aren't technically open, but have a line for emergencies. Called that number and they had someone out at my house by 2 PM.... I was so grateful. The mechanic was professional and said it was an easy fix. He fixed the AC in about 20 minutes.... hooray! I haven't been billed yet, so hopefully it only costs the call fee from the warranty company, but the service I received was excellent. Would recommend.

Can't recommend Brett highly enough - agree with all the other reviews. Great service; very knowledgeable, professional, nice/helpful and honest. Will be calling him with my future HVAC needs.

We had a new a/c installed in July of this year, the whole process was
amazing.  When we received the bid it was very fair, they showed up the next day and installed the unit.  The installers were very professional and did a great job.  The follow up they do is amazing.  Could not have found a better company to work with.

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

This is an updated review, our AC stopped working in the middle of June in Phoenix AZ. After some research I found a company called Larson. They had good reviews but when I spoke to them I felt like they were trying to sell this contract that I didn't want so that's when I found Freddy's online. I called Freddy on a Sunday morning and he explained that he was very busy, he could maybe see us in the later evening but if something changed he would let me know. 2 hours later (early afternoon) he called and said he was close by and he got to us early! After a short period of time he explained to me that he had pinpointed the problem. It was my coil that had a leak. I told him that coil had been replaced recently by Collins Comfort and instead of trying to sell me so he could do the work, he mentioned that I should call Collins Comfort first. He told me that Collins Comfort should come out and fix it for free. So I called and he was right. Collins Comfort explained to me that all the labor, parts and work are free of charge but there is no coil at the moment and that my AC would be down until they could get the coil from the manufacturer. Collins Comforts Technician said that there was nothing they could do and to get a hotel until the coil arrived. After 2 days in a hotel, Freddy called me to check up on the AC. I told him what was going on and he said he would stop by the house later. He showed up to our house with a plan to do a temporary fix until our part arrived. Something that Collins Comfort never mentioned. Freddy treated us like family. Freddy was always thinking about the best interest of his customer. Freddy never tried to take advantage of us he always gave us the best advice for our pockets even if that meant him not getting the job! Freddy honesty and integrity is something very hard to find now days. Our AC is still working perfectly on this temporary fix while we wait on our coil that still hasn't arrived and Freddy just called me again recently to see how our AC is doing. Thank you Freddy! You saved us! You saved us a lot of money and you saved our home! I will always recommend you to all my friends and family!

We hired True North mainly because Mike was very prompt to respond to all my questions, very transparent, accommodating and included other additional parts and services that other companies do not include in the purchase and install of a new unit. He did all the work by himself in record time; I was right behind him the entire time and I saw that he is very knowledgeable,  meticulous, clean and takes pride in his work; everything he did was done with precision and perfection and he never tried to cut corners.
We ended up purchasing a better unit than the other competitors offered for about the same price and he made it easy for us to make a decision once he explained everything to us.
To anybody out there looking to buy a new ac unit, I already did all my research with other companies; if you have a hard time getting a response back from them, how long is it going to take them to come to your house and help you with your needs; so don't waste your time and call True North and ask to talk to Mike; with other companies you will pay about the same for a lower rated unit and you will have to wait until they let you know when they will be able to do the job, which it was not our case; he sent me a quote on a Friday and he told me he could do it on Monday, I talked to him and we changed our minds, so we decided on another unit instead and he still did the job on the promised date. No way I can get the same service and ac unit for the same price with other companies.

Carlos and his partner came out on short notice after when we turned our unit on for the first time this season, only to find no cooling.  The techs were friendly, efficient, and best of all successful! We have cool air.

Nothing but great things about this company!!

Our AC wasn't cooking the house on a Sunday. I called multiple companies who wanted to charge $99 just to come look at the problem and that amount was not going to be taken off the labor to fix the problem.

I first called American Cool and Heating and got their voicemail. I chose not to leave a message because I needed someone right away. However they called me back within a few minutes apologizing for missing the call. I told them my problem and a tech was out there within 30-45 minutes.

Once the tech arrived, they got right to work and diagnosed the problem and had everything fixed within an hour. Piece was extremely reasonable for the fix and the promptness of the work.

I will recommend this company to anyone I talk with and definitely use them again!

We called these folks originally to have maintenance done on our 2 units. While the Tech was there he presented us with the maintenance agreement options and after discussing the details decided on the Deluxe level for each unit.

A little over a month later, our upstairs unit stopped cooling and the 110 degree temps were coming! I called Howard Air at 7pm the night the unit went down and they were at my house at my request, after 3pm the next day.

The tech found the problem which was some burned contacts. Replaced the contacts and the wires, and I paid $0 for the whole thing thanks to the Maintenance agreement!

It paid for itself in one call!

Thanks Howard Air for living up to your promises!

This is a wonderful company to be a part of. Being from Texas I know about hot weather! Phoenix has some of the hottest weather you can imagine! These guys get cooling and heating. I have visited their shop and I cannot say enough about how professional these guys are! From the moment they answer the phone and when the install crew cleans up after their work these guys get professionalism! I am excited to be part of a winning team! So when your air conditioning system breaks or you just need a premium tune up call the good guys!

Thanks again for the opportunity to give a great review for a  wonderful crew!

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