Best Heating & Air Conditioning/HVAC in United States

Tracy was very prompt and found some issues during a routine HVAC inspection and tune-up on two of my properties recently. Explained what was wrong. The bills were very reasonable. He is my go-to HVAC man for all my properties now.

Very knowledgeable and best prices. The crew showed up on time, were very friendly and got the job done quickly. They helped us get the best unit for our size and style home. Highly recommended.

Our AC unit decided to stop working a few weeks ago. I have a neighbor that is an AC guy that came down and looked at it for us. After about an hour on the roof he determined that it was the compressor and he advised it would be about 3000 to fix, but he would suggest a whole new unit. He advised he would come out the next day and replace the compressor or unit. The next morning he called and couldn't make it as he had other pre existing customers to service. So, we were stuck at square one again. My wife put out a call for help on facebook asking for referrals to a good AC company and our real estate agent / friend suggested Matthew / M&R. I called him that morning and he was out within an hour. After about 30 minutes of diagnostics he fixed my ac unit by *get this* washing it! He explained that you need to annually get your AC serviced because here in AZ the dirt builds up and causes it to overheat. (think about your car, if the radiator is plugged it wont cool the engine down). Once Matthew sprayed it out it immediately started working and was even MORE efficient. Matthew did however explain that because it had been overheating so much that the compressor could have sustained damage and to keep an eye on it. He only charged me for the 89$ fee (the very first thing he told me was that it was $89 for the service call and $89 an hour after)  even though it was a little longer than the stated first hour.  I have a lot of respect for Matthew because he could have had a very easy sale of about $3000 and I would have paid it, but he instead decided to do the right thing and fix the problem accordingly. He was honest and I thoroughly appreciate that.

Fast forward two weeks. The AC goes out again. Its clearly the compressor this time as you could hear it grinding. It indeed did get damaged due to the overheating and being 9 years old. I called Matthew out ON A HOLIDAY and he showed up within the hour and diagnosed the issue and had a new AC unit at my house and completely working by the next day! He did an amazing job, was a pleasure to work with and he also not only warranties the parts but he also warranties his labor for 10 years! I will be referring M&R to everyone I know. Matthew is a good guy who is honest, hard working and able to get the job done.

CW is a legit operation.  

It's been 2 years since I've had my ACs serviced and wouldn't you know, the Friday before a record heatwave of 117 was coming our way, one of my AC units decided it would be a good time to quit.

I called a trusted friend of mine to ask what company she uses to service the ACs of her rental properties here in town and she responded right away with a referral to CW.

Mike was dispatched within 30 min (I couldn't believe the response time) and spent time with me to diagnose the problem and explain to me the ins and outs of what he was doing, why, what to expect etc (I always have a lot of questions).  He fixed the failed capacitor in no-time and gave me an affordable bill for the service.

These are my go-to guys now for anything HVAC related.

Thanks CW and thank you Mike!

I can not express in words the relief I have in finding a reputable company for hvac after 18 years in living in the valley. A quality air not only answered my questions via phone ahead of time as best they could (something every other AC company will not do) they also not only fixed my issue with my main air handler drain being plugged quickly & efficiently but as well took care of a once over on my unit since another company (ace air) did shotty work at an excessively repulsive price ($1200 for a capacitor & fan motor, I was without AC for 10 days waiting for the part causing me to have a seizure from heat stroke and a bill to pay off for over a year, They refused to warranty their work if I wouldn't sign up for their service plan, which I wouldn't since I didn't ever want them stepping into my home again.

As a single female alot of times we are left to feel like prey for the frenzied commision based vultures in the HVAC field & we are at their mercy 100% in blazing desert summers with animals & humans not able to sustain life without ac... Central Air settled the West. Let's make this industry honorable again.

A quality air is not a step in the right direction but a HUGE LEAP in the right direction... I wish more companies could be reminded of what ethics are.

Words are not enough to express my gratitude.

Thank you so much A quality air.. truly.

I couldn't be more happier with my experience. Jimmy and Michael came out to service my air conditioner and fix my nest system. They were both extremely friendly and knowledgeable. They figured out the problem very quickly with my nest (wiring issues) they were able to fix fast. My A/C runs great now too. The whole time they communicated and told me what was going on the whole time. I will definitely be using again. Very happy I found this company.

Our plumber was the greatest and it was the best experience I have ever had with a plumber. Fast honest service and left the place clean and shiny

JD our technician was an hour early.  He was fantastic!!
Changed our broken thermostat for a new and better Honeywell unit. He worked his butt off making sure everything worked for us !  We signed up for annual maintenance because of his energy and diligence.we couldn't be more pleased!

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

I want to first apologize to the operations manager and owner for my attitude directed at you.  

I was very upset last week because my ac units kept freezing on me after they had been charged last May.  I spoke to my homeowners warranty and they wanted me to pay another fee for someone to come out and look at my ac units which i refused to do.   After speaking to North Valley Mechanical and hanging up on them (for something they cannot control) I had the owner Kurt call me and tell me he would take care of the warranty fee.  A tech came out figured out that i had two bad valves that needed replaced (under warranty) and needed to be ordered.  The next day a tech came out and worked all day replacing the bad valves on my ac units.  Now my AC units are blowing cold with no issues.  Thank you again Kurt and crew for you excellent work and dedication to satisfying the customer.

When they say they warranty their work, they really do! We needed a slight change to the original work (not an error, just some tweaking), and Dave came straight out to help. He found out that we were low on Freon, and that there was a leak from when the original builders installed our unit. He hooked us up with what we needed for a great price. AND fixed our leak for free!! Always such a relief to find great companies to work with. :)

They called my tenant 4x and showed up on the appointment for 16 minutes, before leaving because my tenant did not respond to the door.  They offered to go back and do the service again.

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

Had to get a new AC system, somewhat in a hurry. Super fast, great to work with. Responsive. Great price. Couldn't be happier. Thx Freddy!

They are really doing a good job and soooooooooooooooooooooooo friendly
Highly recommend

Honest and dependable company. No oversell, they tell you exactly what you need and they do exactly what they say. Highly recommend.

We called American Cooling and Heating this morning because the fan motor on our AC unit was making a lot of noise. Brent was here within a half hour. We couldn't believe we had someone here that fast. He replaced the motor and did a wonderful job. We have finally found a company that we can count on. The price quoted was exactly what we were charged, We highly recommend American Cooling and Heating.

AC unit was not working. I had some guys from Howard air come check it out. First it was wiring, then later it was found to be the motor. Took a while to figure out the problem, but when they figured it out it was fixed that same day and the AC works great now. I was overcharged, but when they realized the mistake they refunded the difference the same day. Overall I was pleased with the staff and how they really seem to care about their customers.

Greg and Andrew were awesome. Very thorough and great communication. They pointed out things that may be an issue in the future and am overall very happy with them and their workmanship. Slight scheduling issue and the Techs did call to say they were running a bit behind. I think communication between front office/dispatch and techs could be better. Very thorough and professional overall. I would give 5 stars, but they were a bit late. Set the appointment for 10-2 pm and they arrived at about 2:30 pm I am assuming that perhaps they were overbooked?? Perhaps allocate more time between jobs? Good experience, and we will use them again.

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