Best Heating & Air Conditioning/HVAC in United States

This is long over due since he fixed our AC three weeks ago! We got a quote from Yelp for help when it was slowly getting warm and he came and fixed it that day. Also he was fair priced and on top of that he only fixed what was necessary and didn't pressure us to buy a new AC. He gave his opinion and said we should save for a new AC since it will last maybe another year. I appreciate the honesty and straightforwardness.

Quick service and very reasonable with their pricing. I was able to schedule for next day service and they did a thorough job.

BACKGROUND STORY: After having my a/c go out on Saturday, my tech was busy until Monday, so I called another company (not M&R) for Emergency services, and they showed up (was supposed to be in 1 - 1.5 hrs, but turned into the next morning :-( ). Turns out a fuse had blown, so the tech replaced it.

Well, a few hours later, my a/c quit working again :-( . So, I called the company that I used earlier. But, they wanted another Service call fee + an additional fee to find out what the problem was. Needless to say, I told them no.

So, I suffered Sat (not too bad), Sun (worse, but tolerable), and on Monday, my regular tech came out and fixed the problem. :-)

Unfortunately, a little later on, my a/c started blowing warm air. So, I called my guy (19 years in the industry and 14 years of taking care of my a/c), and he came back out. While he couldn't find the exact problem, he got it blowing cold again. 8-)

BUT, a little later (after he left of course), it not only started blowing warm air again, it was cycling off-on without reaching the temperature on the thermostat (keep in mind, my place was in the 90s to 102 since Sat.

So, on the 3rd visit, my guy was really perplexed as to why it was acting the way it was. And, suggested that I get a new a/c :-( , and it would cost between $5,000 - $7,000.00 :-o :-x . And, I suffered another night without a/c.

On Tuesday morning, and after getting a recommendation from my guy (not M&R), I called the guy. But, he couldn't come out until the following morning, with install being either on Fri, or Mon. Yikes!

So, I turned to Yelp. :-)

Now, Yelp sent my info to 4 different companies, and I heard back from 3 (including M&R) pretty quickly. The one company included by Yelp has a 24 hour reply time. :-o And, imo, should never have been part of the referral process.

1 of the companies wanted more information. And, I provided that. However, they could not get out until late Tuesday night, or 1st thing Wed morning, with the install on Friday.

The other company was supposed to show up on Wed morning, but was able to move it up to early Tuesday afternoon. 8-) (I did write a review for them).

While this company did have a very competative price, he would not have a portable a/c available until the next morning :-( , with install being within 1 to 3 days (no problem, with a portable a/c unit inside. but, waiting until the next morning for it...).

M&R REVIEW STARTS: Well, at about the same time, I get a text from Matthew at M&R (oh-oh, a chance of competitors encountering each other at my place; but they missed each other).

So, about 4:00PM, Matthew shows up, he looks around, and gave me an estimate for the new unit (2 yr Part & Labor Warranty, 5 yr Parts Warranty on the Furnace, 10 yr Parts Warranty on the outside Condenser). So, I asked, When can it be done? His reply? Today..

Say, what?

Today.

Let's do it! And, we shook hands.

So, on Tuesday, with inside temperatures hitting 107 8-o (I took a lot of cold showers), M & R (Matthew + 2 or 3 other guys) shows up a little before 6:00PM, and worked until 9:42.

However, they did not have all the parts to connect the furnace (a/c was up and running! Yes! Thank God, too!). So, they had to come back out the next afternoon, to finish the job.

So, On Wed afternoon, a little after 2, Matthew and 1 guy were back to finish the work. YEA!!!!

Now, there is, unfortunately, one down side to buying a new a/c from M & R that may deter some people from using them. And, that is, the Finance Company they use. The company DOES NOT offer any good deals (e.g.: 0% for 3 years). It would have been at least 20% APR. :-(

So, I thought about paying by c/c, but because c/c companies charge a per transaction fee, 3% would be added to the cost. :-(

Now, not only is Matthew and company hardworking and honest (I mean, we did this deal on a hand shake; nothing was signed until the job was done), there one AWESOME thing (actually more than 1 thing ;-) ) about Matthew. I told him, Now, if needed, I will use the credit card. However, I can pay by check, but I had to sell some stocks, and it may take a few days for the funds to be there. Would you hold the check a few days?

He replied, Sure. No problem. It saves me the credit card fee, too. 8-) And, he even wrote on the Work Order, Hold check until Monday.

And, this morning (Thursday), I found that the funds were available. So, I sent Matthew a DM through Yelp to let him know that the funds were available.

Now, if you want great, and near immediate service, definitely give M&R Refrigeration a try. But, do keep in mind the issue about the cost of getting a new unit.

Great service always.  Chris arrived 20 minutes after my call--amazing.  Solved my problem and was so helpful.  One thing I don't have to worry about!

They quoted me $8k for a new system that I had to have and said it was the only solution.  Called someone else and it turned out to be just a bad condenser fan motor and he fixed it in 2 hours for minimal cost....watch out!

Jimmy the owner got a hold of me right away after I submitted a request for a new A/c unit. Every step of the way he was professional and super helpful. They came out and did an amazing removal of old unit and instal of new unit in a short time. I rarely review anything but these guys are the real deal! I highly recommend them!

Erik (owner) doesn't pay attention to detail. First question for quote is What is your zip code? which is 85041. Then fill in the rest and got very quick response back with quote, then a few more responses back and forth, then lining up time, gave actual address and the guy says We don't service your area!  Uh, I'm in Phoenix city!!  Bottomline: waste of time. So, be mindful that he might waste your time too.

Our air conditioner went out this morning, called an emergency air repair company and two and a half hours later hadn't even gotten a return call. Called Desert Diamond and they had someone to my house and my air fixed in less than 2 hours. The tech they sent out, Ryan, was very professional and quick. Definitely earned a customer for life.

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

You know how the story goes. A/C goes out & the search to find the right company starts. This is followed by frustration, missed appointments & an up selling tech. Skip all the drama and call NVM. These hardworking folks came out on a late Saturday & got us up & running. I can't say enough good things about them.

When they say they warranty their work, they really do! We needed a slight change to the original work (not an error, just some tweaking), and Dave came straight out to help. He found out that we were low on Freon, and that there was a leak from when the original builders installed our unit. He hooked us up with what we needed for a great price. AND fixed our leak for free!! Always such a relief to find great companies to work with. :)

I worked for A/C Doctors for two full summers as a helper. When I first started, I was surprised how honest and hardworking everyone was. They taught me some of the very basics for Air Conditioning, and have inspired me to make money on my own. Doug was one of the best employers I could have ever asked for. And when I start my business someday, I hope to model the way I treat my employees after him.

Highly recommended!

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

Had to get a new AC system, somewhat in a hurry. Super fast, great to work with. Responsive. Great price. Couldn't be happier. Thx Freddy!

I called around 8:30pm regarding AC unit fan not turning.  A repair technician arrived at 09:30pm and after quick troubleshooting, it was identified as bad capacitor.  They have spare available in the truck and the repair was completed within 30 minutes.  Kudos to Jamie for coordinating repair technician for after hours repair.  Johnny completed the repair in a very timely manner.  Great price considering after hours service and the fact they arrived within an hour is extremely awesome.  Definitely recommended True North for AC repair.  I will use them again for sure.

I don't typically leave reviews but felt this company deserved it. I noticed about 4:00 in the afternoon that my AC was blowing warm air and the temp in my house was rising quickly as it was over 100 degrees outside. I left a message for the company that did my AC tune up a few months ago but didn't hear back from them right away (which is not surprising this time of year, but almost 24 hours later, I still haven't heard back). So I got on the NextDoor app. I called the first company I saw and they not only answered the phone but had a technician here within a few hours. The technician was friendly and super knowledgeable and extremely patient explaining the AC system to a very clueless individual (me). Lol!!!  I felt the price was more than fair and let's face it, when your AC goes out, you really are at the mercy of the people that can fix it. Bottom line, call Four Seasons. You won't regret it!!!

I called these guys after my 3rd unsuccessful attempt at finding a trusting honest air conditioning company. My air was sporadically getting warmer throughout the day and then would cool back off. First company said I need a whole brand new unit, second company wouldn't even get on the roof. Shaun arrived exactly at 3:00, which is the time I asked and was very knowledgeable. He immediately got on the roof and checked out the unit and identified what he believed to be the problem(a disconnect valve). He was honest, genuinely nice, and completely fair! Never once did I think he was trying to upset me. I am so happy to finally have found a trusting company like this! There a few and far between! If you're looking for an honest air company.. Call these guys! Thanks again Shaun! The air is now working perfect!

Waymond did an outstanding job!  We have an older A/C system that required some out of the box thinking to get our home cool. Waymond worked quickly to fix the problem once he diagnose the root cause to why our A/C system wasn't producing cold airflow.   I would high r commend Howard Air for all you HVAC needs.

Had a problem with my unit I purchased and was very disappointed with my customer service call, however Greg called me back shortly after to resolve the problem after listening to the recorded call and eased my frustration by taking care of the situation. The service tech Bryan was very prompt and efficient to fix my unit under warranty and made me feel that this company really appreciates their customers. After this experience I had I would definitely refer anyone just based on the customer service received even 5 years after purchasing two units.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php