Best Heating & Air Conditioning/HVAC in United States

We are selling our house and needed to fix a couple things with our HVAC unit. I contacted J&M Sunday night through Yelp and they scheduled me right away and were out first thing Monday morning. They checked out the things listed in our inspection report and addressed what needed to actually be fixed. Didn't pressure us into anything extra. Simple and affordable and fast couldn't ask for anything better!

I initially chose Airtime based on Yelp reviews. They were quick to arrive, were friendly but not effective. At the time, they were short staffed as technicians quit. I complained to the owner and asked why the technician wasn't more aggressive and didn't offer to fix my problem as I would have paid more money for the part. He apologized and admitted they were short staffed and didn't have time to address my issue. Because of his candor, I went with them to install my units. I paid for expensive nice units. While the units work, I still had hot and cold areas in the home. I had poor ventilation in one of the bedrooms. This was addressed with them and they did nothing to address it. Also, they promised to schedule a follow-up visit to make sure the units worked well. Never got a call from them. I even initially contacted Brian by text, and wanted to refer them to a friend. He ignored my text. It seems like once they got your money after installation, they didn't care any longer and all that talk about post- service seemed less than genuine IMHO. Well, this was a poor business decision by them. I am moving into a new home and will likely purchase new units. I absolutely will NOT consider them for my next home nor will I refer them to friends. I would encourage Brian to spend more time valuing their existing clients and improve customer service skills.

Although they had red flags when I chose to go with them to buy my units, I admittedly chose them because they were cheaper ( by $1K or so) compared to a more reputable company I researched. In retrospect, I feel that was a mistake. The more expensive company did a more thorough inspection, seemed more organized and specific. They were also more established. In retrospect, you get what you pay for. I will choose to go with this other company for my next units even if it costs more. I don't want hot/cold areas and poor ventilation like i have now.

Bottomline, if you have the money and prefer quality of work and better organization, I would research additional companies and go with them. I feel I got what I paid for. I decided to save money but received less service.

Our AC unit decided to stop working a few weeks ago. I have a neighbor that is an AC guy that came down and looked at it for us. After about an hour on the roof he determined that it was the compressor and he advised it would be about 3000 to fix, but he would suggest a whole new unit. He advised he would come out the next day and replace the compressor or unit. The next morning he called and couldn't make it as he had other pre existing customers to service. So, we were stuck at square one again. My wife put out a call for help on facebook asking for referrals to a good AC company and our real estate agent / friend suggested Matthew / M&R. I called him that morning and he was out within an hour. After about 30 minutes of diagnostics he fixed my ac unit by *get this* washing it! He explained that you need to annually get your AC serviced because here in AZ the dirt builds up and causes it to overheat. (think about your car, if the radiator is plugged it wont cool the engine down). Once Matthew sprayed it out it immediately started working and was even MORE efficient. Matthew did however explain that because it had been overheating so much that the compressor could have sustained damage and to keep an eye on it. He only charged me for the 89$ fee (the very first thing he told me was that it was $89 for the service call and $89 an hour after)  even though it was a little longer than the stated first hour.  I have a lot of respect for Matthew because he could have had a very easy sale of about $3000 and I would have paid it, but he instead decided to do the right thing and fix the problem accordingly. He was honest and I thoroughly appreciate that.

Fast forward two weeks. The AC goes out again. Its clearly the compressor this time as you could hear it grinding. It indeed did get damaged due to the overheating and being 9 years old. I called Matthew out ON A HOLIDAY and he showed up within the hour and diagnosed the issue and had a new AC unit at my house and completely working by the next day! He did an amazing job, was a pleasure to work with and he also not only warranties the parts but he also warranties his labor for 10 years! I will be referring M&R to everyone I know. Matthew is a good guy who is honest, hard working and able to get the job done.

This is my new go-to AC/Heating contractor.

A year ago I had another company tell me that I needed to replace my 12 year old Trane heat pump because I had a Freon leak.  I'm not here much in the summer and I have a split system so I put it off.  When I came back into town in November everything was working OK and I got good heat out of that unit all winter.

I was due a servicing so I called CW based on their reviews and I'm glad I did.  Rick came out and spent almost 2 hours checking out and cleaning both heat pumps.  He couldn't find a leak and said everything was working fine and should continue to work OK for the foreseeable future.  

I like honest people.

I contacted this company for a routine AC check before the summer heat. The technician came out and told me my compressor was going bad. I told him that I had it replaced 3 years ago. He then told me that The AC leaking free-on and that when they changed my compressor(3 yrs ago)they didn't fix the real problem the Free-on leak so now my compressor is bad again. I have had 2 AC Services before this company and none of the techs told me I had a leak and or that my compressor was going bad. How did this company know that 3 years ago I had a free-on leak??? Then they gave me  quotes to fill with free-on and also to replace the entire AC unit.  Move forward bout a month, I go to turn on my AC and it doesn't work at all! I got outside and see that they left the fuse outside of the compartment. I put it back inside where is belonged and the AC worked. I since have had another AC company come out, referred to me by a close friend. The tech found that the shedder valve was loose and then capped, which allows for a slow leak of Free-on. This was left by Quality HVAC company's technician. Very upsetting and I'm glad I got a second opinion. My compressor is working just fine and I do not have a free-on leak!!

Manny and the whole Arcadia Air team have been amazing. Thorough, friendly, and very informative! Highly recommend.

Thank you Hansen Plumbing! I had a major water leak and Megan rearranged a schedule to help me. I had them out twice this month for different issues. Both times they were on time, masked, friendly and reasonably priced. Thank you Richard and Asher for your time, quality and excellent customer service! Hansen you' and your exceptional employees have earned a customer for life!

Andrew came out today to give me an estimate on a new heating and cooling system,  he provided me with a lot of information

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

i used North Valley Mechanical once in the past and was impressed with the tech and the company.  So when I decided to get my heat pump checked out before the really hot weather started, I gave them a call.
They came out on a Saturday, no extra charge.  They said I would get a text before the tech came by (it was a 4 hour window), and they texted me first thing.  Ricardo was here a few minutes early (even better!) and did a thorough outside and inside inspection.  No upsell on anything. Easy peasy!  Would certainly use again.

When they say they warranty their work, they really do! We needed a slight change to the original work (not an error, just some tweaking), and Dave came straight out to help. He found out that we were low on Freon, and that there was a leak from when the original builders installed our unit. He hooked us up with what we needed for a great price. AND fixed our leak for free!! Always such a relief to find great companies to work with. :)

John and James came through to fix the ac, they were both real polite and cool. I saw them literally running back and forth trying to get the job done quickly and my family really appreciates it because we were dying in the heat. after they stayed and temped until it felt noticeably better. would 100% recommend.

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

I reached out to Freddy's via Yelp after leaving a message with another A/C company with a 5 star rating on Yelp. The other guys never called me  back, but Freddy called me right away! He was friendly and asked if I was available that day. He came out that day, checked everything out, fixed the problem, charged me a fair fee and left. No B.S., just good old fashioned quality service with no price gouging.

They resounded immediately and had a better price than competitors, for my in laws' and my house. Betty impressive considering that when your ac is broken, they hold all the cards. I'll definitely call them again.

Purchased a Groupon online for an HVAC  inspection and cleaning. The technician Carlos arrived within the time window. Carlos was very courteous and explained everything he was going to do. He was extremely thorough with the inspection and coil cleaning (was here for 90 minutes!). Most companies would rush the job and try to upsell parts because it was a Groupon. Carlos did the opposite, and in the end told me my unit was in good working condition (amazing, because it is an older unit). Very trustworthy company as represented by the technician Carlos. In an ocean of shysters in this business, Four Seasons is more oyster with a pearl!

Terrific service and unmatched price.

I had my rooftop AC replaced. I obtained 7 quotes.

I obtained several quotes from the AC companies that advertise heavily on TV. Not surprising their quotes were significantly higher (to cover their advertising costs).

I also obtained quotes from AC companies with strong online reviews. Only one company came somewhat close to American Cooling's price but couldn't match American Cooling's warranty.

American Cooling is run by Scot. He picks up the phone when you call. All the other companies I called had a dispatch person answering calls.

Scot has an extensive background in designing and installing large commercial AC jobs. So, residential work is very simple for him. He patiently answered all my questions and promptly responded, even on weekends. I'm so glad I went with Scot's recommendation on unit size and unit type. He didn't try to up-sell me (to make more money) and he didn't try to down-sell me to make a quick sale.

I would trust Scot to replace my elderly mom's AC and highly recommend him to my friends. He relies on word of mouth for business, not advertising. So, he has a strong interest to make sure his customers are happy.

Scott requires his installers to text him a complete set of photos of the finished work before the installer can leave. Scot makes sure the work is done right. He did just that for me. As soon as the work was done, Scot registered my unit.

My new AC unit is 4 months old now and it's keeping me nice and cool during this hot summer.

If you read this far... here's a tip. All AC brands, including Trane, use the same parts. Trane's advertising makes it seem like they're a premium brand.  As a result, they're able to charge a premium price. Scot does installs Trane. He quoted me the best price on a Trane unit but he quoted me an even better price on a RUUD unit. Very glad I went with the RUUD unit.

Waymond did an outstanding job!  We have an older A/C system that required some out of the box thinking to get our home cool. Waymond worked quickly to fix the problem once he diagnose the root cause to why our A/C system wasn't producing cold airflow.   I would high r commend Howard Air for all you HVAC needs.

Scheduled a rejuvenation kind of waste of money.
1. Told I would receive two calls before tech came, received one saying tech would be there within the hour. Tech late by an hour.
2. Tech was more interested in my house and kitchen remodel than air conditioner.
3. Nice guy, but chatty, very, very chatty. Told him I would let him get to work in case he had a call after me. He said, It's okay. We get a million calls a day, so I could do a call in 15 minutes and there would just be another one, so I'm okay.
4. After 15 minutes of tech talking about how I could do my remodel cheaper (never discussed money, so not sure what he was going on about), talking about the ideas on Pinterest, his landscape, front and back I tell him, I'm going to let you get to work, because I have an errand to run when you leave. About 10 more minutes of talk.
5. Rejuvenation service seems to be a tell you what is wrong with your perfectly fine running system the ducts are too small, the system is too big for home, the attic is dirty, not enough insulation, something about the coils.
6. Tech recommends a new system, I say this one is working fine, he says it is what it is.
7. Tech says five times I have never seen four zones in a home since '96, '97.  Never said it was a problem, just repeated himself.
8. Tech asked who installed your system, I say my neighbor. He said he did it wrong. I say he does this for a living and he got it permitted through the city. He asked if he was a service tech and if this was a side job. Politely, I told him he was a professional installer and again the city approved it. He said I can't believe it was approved. I ask what was not done right, he repeated I can't believe they approved this. I didn't want to get him talking again so I dropped it knowing I would be calling another company to service my system.
9. Tech got a little personal, asked who my teenage son was, asked if I was married or had boyfriend.
10. Tech wanted to sell me a $400 sanitizing service, $300 maintenance service, took my no well, only good thing.
11. Paid cash, $79 I got no receipt, no print out of all the readings he said would be off.
In case anyone wonders why I don't call my neighbor to service the system he installed, he's really nice and never lets me pay. I don't want to take advantage of his kindness.
My experience, Goettl is not professional, seems like they are more concerned with upselling.

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