Best Heating & Air Conditioning/HVAC in United States

I asked Joe to service my house - diagnose, checked all the 4 units, changed 2 capacitors. He was very pro, fast and reliable. He doesn't push at all for unnecessary and give good tips. On top of that, he is super friendly! 5 stars.

Flat out didn't show up for appointment and didn't call. After I called them 3 hours after the end of the window, they said got too busy. On, fine, but give me a call so I'm not planning around it.

To their credit, they offered to come out and do a free water heater flush. But the damage was done and I kind of bit the lady's head off.

Hopefully this is a total one-off.

We found mold under some crumbling paint while prepping to paint a bedroom. Wanted to have someone come out and fix as we know how dangerous mold can be. Kyle came out, was extremely informative and alleviated our worries in terms of what needed to be done. Did not try to oversell or do unnecessary work. I would definitely use this company in the future and recommend to others.

Super prompt and honest. Derek was a life saver after our home warranty company left us with no A/C for two weeks. He immediately reached out to schedule a time. He was actually able to arrive before his estimated window of arrival. He diagnosed what was wrong and gave us our honest options rather than the run around we kept getting from other places. He fixed the issue right away which was amazing. I definitely recommend Derek and this company. Phenomenal service

A big THANK YOU to Mike @ CoolerTymes.  My AC compressor stopped working; contacted Mike Monday and he was out Tuesday morning early and fixed the problem.  It turned out to be a bad capacitor, so a fairly inexpensive fix.  But can't say enough about the fast response time.  House was cool again less than an hour later.  Mike and gang also replaced the AC coil a couple of years ago (coil was under warranty) and they did a great job then too.

Highly recommended! The owner Raul is extremely knowledgeable and honest. He showed up as scheduled and ready to get the job done. I hired him after I hired another AC person who was trying to rip me off or did not know much about AC.

My house is now cooling and staying cold. And he was affordable!

I requested service on yelp and Suttle Air Was the first to respond late one Sunday evening. I booked an air vent/ dryer vent cleaning and they came out a few days later. Chris was the service tech and was super friendly and professional. He did a thorough job and walk me through the whole process. Thanks for the wonderful customer service! It was a great experience and I highly recommend Suttle Air!

My A/C stopped working, of course, on a Sunday morning.  I called Alternative Air and they picked up the phone within a few rings (I had expected to have to leave a message and wait for someone to get back to me). They dispatched a technician (Ray) within a couple hours and diagnosed the problem quickly. The parts were not on the truck at the time, so he came and fixed the A/C on Monday morning without an additional service charge.

I was extremely impressed many aspects of the service: promptness, courtesy, friendly communications, ease of scheduling, reasonable rates & no extra charge for weekend service.

I will definitely call Alternative Air for any future issues with my HVAC.

We were given their card from a friend who had nothing but glowing reports.  We were given the opportunity to try them out, since our a/c was out upstairs.  They were honest, courteous, reliable and quite knowledgeable.  Would definitely recommend them!

Tom was great, called him at 3:45 on a Friday and he helped me find the best solution.  I didn't hire them, but would be at the top of my list.  He was intent on getting me the best solution not just selling product.  

I was looking for a mini-split but sounds like moving ducts on my existing central air is the best choice.  

Thanks Tom for pointing me in the right direction, even if that isn't a sale for your firm.   I appreciate great customer service and honesty.

We were recommended to Pineapple because my niece uses them and they like them...We contacted Pineapple on the weekend (we just needed a tune-up) and we were pleasantly surprised to hear back and setting up an appointment during the week...JP came and was very nice, knowledgeable and efficient...We highly recommend and will use them again...

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

Excellent company  to work with. Good price with crew on time. Masks worn. Great job and was done with installation in 4 hours. Would  use again .

Our wall unit gas heater wasn't working.  Ray responded quickly, scheduled an inspection, showed up on time, repaired the heater, and charged a reasonable price.

Kyle was very friendly and professional.  He found an issue we had and let us know it could still be covered under our builder warranty, which I wasn't aware of.  Very honest.  Sadly a lot of companies attempt to nickel and dime, that definitely was not the case with Kyle. He addressed what needed to be addressed and saved us some money with warranty information.  We will definitely use his services in the future

Dealing with a contractor when you don't live in the state - and are trying to get a job done for an elderly parent - can be difficult. So many people in the trades seem to want to take advantage of older folks in a way that infuriates me. Having looked at a couple of the bids my mother got for a replacement HVAC system I was wondering if some of the local businesses were trying to pull a fast one on her.

In calling around, I managed to talk to Brian Sorensen. During our first conversation, we spoke on the phone for over half an hour as he went into great detail about the ins and outs of the systems my mom could put on her roof, explained the changing DoE standards and how they would impact cost, regaled me with SEER values and how they are tested. Having gotten a replacement HVAC system here in California and gone through all this with Cool Air Solutions, I had a little familiarity with the terms Brian was using, but was impressed by his willingness to explain terms in detail and to assess my options. And he did all this the day after Christmas, a time when most shops were closed or had limited personnel on hand. I was very impressed.

I was even more impressed when his bid came in. It was roughly 25% below the other estimates. Like so many others have said in this space, this is because Brian is not interested in trying to upsell his customers on needless services that would pad his bill. He seems committed to offering a great service at an unbeatable price and standing by his work. This is what you need in a contractor, Yelpers.

When the install was done yesterday, Ryan was on hand to oversee every step of the job, to help my mom understand the new system and its fancy thermostat, and answer any questions. He was courteous, professional, and efficient.

So if you have cooling and heating needs, I strongly suggest you reach out to Brian. His company is outstanding, his prices are reasonable, and his commitment to your happiness is sound. Thank you, Brian!

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