Best Heating & Air Conditioning/HVAC in United States

Joseph was sourced by my landlord to troubleshoot/service our AC unit that went out in the middle of July in Phoenix. Joseph made sure to come as soon as he could on the same day. He was completely competent, energetic and efficient. He figured out it was the fan blade motor that had given out and he got it repaired fast. He also gave us several tips to improve our AC air circulation, reduce the strain on the motor and to help it cool down faster. All-in-all, I was completely impressed with Joseph's energy, knowledge and expertise and I will directly go to him for any AC problem in the future.

I have worked with Cool Touch in the past. Being a naive homeowner I gladly paid whatever they charged for AC repairs because Arizona is hot and I just wanted to make sure my family was taken care of. Recently the condenser fan motor on my unit went out and they wanted to charge me $1800 to replace it. Additionally, the tech was very forcefully trying to convince my wife and I to buy whole new unit for just $8000! I decided to try another company this time around and they replaced the motor for less than half. I will not be using Cool Touch again.

Had my hot water heater maintenance done by XCompany which caused a leak on the pressure valve. I was told it would have to be replaced at a cost of 1,800.00 - I got a few more quotes until the price went down to a couple around 1K, including Safe Dry Out.
Safe Dry Out is the only one who bothered to ask what was wrong with the water heater and suggested it could be fixed instead. I went from having to fork out 1,800.00 to only spending 150.00
Mike could have easily gone with the rest and said the only solution was to replace it. This to me shows integrity and honesty. The quality of work was excellent and, to top it off, he was extremely patient with my 80 year old father hanging around. Thank you Mike!
Will definitely call Safe Dry Out for any future plumbing needs.

Needed help with our central air. Derek responded to my Yelp request right away. He got here quickly even before his ETA and was able to assess the situation and help resolve it the same day. He also provided more solutions and ways to improve air later on as needed. He was kind and understanding of my concerns. Would definitely recommend!

My AC went out on Friday afternoon - I was able to get a hold of Mike very easily and thankfully he was able to schedule me in within a few hours.  Mike was professional, knowledgable and a genuinely nice guy.  He fixed my system without it costing me an arm and leg.  I highly recommend Mike for your AC issues.

Highly recommended! The owner Raul is extremely knowledgeable and honest. He showed up as scheduled and ready to get the job done. I hired him after I hired another AC person who was trying to rip me off or did not know much about AC.

My house is now cooling and staying cold. And he was affordable!

Up front. Honest. Professional. These guys did an amazing job cleaning my ducts and vents. They were honest about time frames and with what services were included. I'm ready to use them again for the next cleaning I need done.

Had a tech come out for a seasonal inspection, everything went great.  Guy showed up on time, and went about with the job.  He also made some recommendations which I liked and the best part is the flat service fee.  I will differently use these guys again.

We typically went through Chas roberts but having called them and being told it would take a few days to even get some one out to our house, I was luckily forced to look into other options. I did some research and found Baker heating and cooling. Their reviews were amazing. Let me tell you, they deserve every star they have. They showed up within 2 hours even though they are ridiculously busy and started working on the issue. We didn't get it fixed the first time, but here they are working on getting my family cool air at 9 at night. They are hot, exhausted and yet still here to help us. Ken is extremely open in communicating his concerns. They also offer Police/military discounts which is amazing customer service for the area they service! We signed up with the service plan and I could not be happier!

Tom was great, called him at 3:45 on a Friday and he helped me find the best solution.  I didn't hire them, but would be at the top of my list.  He was intent on getting me the best solution not just selling product.  

I was looking for a mini-split but sounds like moving ducts on my existing central air is the best choice.  

Thanks Tom for pointing me in the right direction, even if that isn't a sale for your firm.   I appreciate great customer service and honesty.

Never bothered to call. I called a second time, they promised to call back. Never did. Can't rate them if they refuse to work.

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

My wife and I had our Ac go last week .My wife looked around talked with the owner and he did everything in his power to help us out .The owner's crew showed up today and where professional and explained everything amazing customer service!!!!!!!! They are family owned and operated amazing company!!!!! Thank you guys.

Our wall unit gas heater wasn't working.  Ray responded quickly, scheduled an inspection, showed up on time, repaired the heater, and charged a reasonable price.

Kyle and Jarret showed up on time to install our American Standard 18 SER. Variable Speed Platinum Series Air Conditioner and Heating Unit.
They are very professional, courteous and patient when it comes to answering question us lay people ask, right.
They are very organized, clean and clean up entire area on which they were working.
I also dealt with Garret Cosgrove, there spokesperson at Trilogy at Vistancia. He is very honest, sincere and extremely helpful when looking at air conditioning needs. He is not pushy, very patient and great st follow-up and follow through.
A couple of things to keep in mind, it takes pretty much all day for the install, be patient and understand the pickup of the old unit may not happen till the next day. So be it.
Also the repair, finishing work on the entry to the attic is done by a finishing carpenter and that needs to be scheduled so there are a lot of moving parts be patient, kind and goods things will come your way from this great privately owned business.
Kyle needs to update his photo as he now has 4 youngsters to occupy his spare time.
He is also a Marine Veteran. Thanks for your service!
Give them a shout. They deserve an opportunity to compete, BTW their bids are very reasonable.
Message me if you have any other questions.

I contacted Sorensen Heating and Air Conditioning to come out and service my AC unit before summer hit.  After several snags with scheduling and finally getting them out I was impressed with their service and knowledge.  They were very professional, took the time to explain what they were going to do.  Afterwards I was shown what they did and any recommendations.  I appreciated the no up-selling service and attitude.  I will use them again in the future, be patient as communication is a bit spotty.

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