Best Heating & Air Conditioning/HVAC in United States

I own a hair salon in Scottsdale and one of my biggest nightmares as a salon owner in the AZ summer heat came true today, my AC was out! I called and within an hour someone was at my salon and able to fix the problem. I'm so happy with the service and I will defiantly be using them again in the future. Thanks for saving the day!

Helped us out when we were in a bind.

I checked yelp, and this company seemed the best, so I called. Our AC went out on a Friday afternoon, and the warranty company wouldn't send someone out til Saturday! GRRR. When I looked that company up on yelp, they weren't even on here! That's when I started looking to see who actually knew what they were doing and ethical, and found Cool Touch.

I called on a Saturday, and the gal explained the AC units they use/ recommend, due to the warranties the different companies have on their units and based on how often they break. I ended up getting a payout from the warranty company and using Cool Touch to get a new AC for our house.  They couldn't come until Monday to evaluate, and Tuesday to install. Meantime, we had to buy a window unit (I saw some other company, or maybe it was this one? offered another customer a window unit on loan--we didn't get that offer). our window unit sufficed until it was time to get the new one, so hopefully we won't have any issues for a while now!

Anyway, they got right out on Monday, just like they said. The other good thing? they have financing options through a credit union, so they were able to get me a loan so I didn't have to come up with thousands of $$ that I didn't have on the spot or go w/o ac forever and buy a bunch of window units for all over the house for much less.  *whew, what a relief*

They asked some ppl to reschedule for Tuesday so they could install our unit, since it was an emergency, so a big thank you to Cool Touch and their awesome understanding customers who were just upgrading to a bigger unit.  Luis came and explained everything about pricing both on the phone and then w/ his chart in person, and let me pick based on what I wanted to spend. He also said to go to Cool Touch's website, where I found the financing info. I applied online and within an hour, they had an answer for me.

FYI, in case you're getting an AC installed and yours, too, has been out for days: it takes longer than a little while to get the house back to (whatever your normal temp was). They had ours installed in just over 3 hours (we have the unit on the side of the house and air handler inside, no attic or roof access needed here). The house was in the 90's, and you could feel it getting cooler, but it still took until maybe from 1145am when they finished, until about 10 or 1030 pm to get the house back to 78 degrees (we had it off for 3h due to the SRP 3h pricing plan 3-6). We have a 1-story house. I called them about 8pm and left a msg why wasn't my house back to 78 yet? should it take this long? I didn't get the msg that the guy called me back, but then Luis called me the next morning (on July 4th, no less) to check on me and see if the house was cooled down yet. I told him it was, but why did it take so long? He said that because mine was off for days, the attic and all the walls were absorbing all the heat of the sun, and it took longer to cool all that back down again.

They still need to come and check the blower fan, as it's not as high as they said it would be,and therefore my rooms are still, some warmer/some colder, but I'll wait for the emergencies from our summer heat to be over to get on their schedule for that.

Thanks, Cool Touch! You rock!

Had my hot water heater maintenance done by XCompany which caused a leak on the pressure valve. I was told it would have to be replaced at a cost of 1,800.00 - I got a few more quotes until the price went down to a couple around 1K, including Safe Dry Out.
Safe Dry Out is the only one who bothered to ask what was wrong with the water heater and suggested it could be fixed instead. I went from having to fork out 1,800.00 to only spending 150.00
Mike could have easily gone with the rest and said the only solution was to replace it. This to me shows integrity and honesty. The quality of work was excellent and, to top it off, he was extremely patient with my 80 year old father hanging around. Thank you Mike!
Will definitely call Safe Dry Out for any future plumbing needs.

Derek was on it! My A/C went out in the middle of night,  and he was the 1st one to respond and able to get here the fastest! Total life saver! Definitely recommend this company if you need any service!

Top rated equipment installed expertly.... Mike helped me out with a quote on a new system for our house. Our builder Airflow unit was functioning, but was super loud and I knew it was just a matter of time. I had a few others give me a quote and didn't like their equipment, cost or sales tactics. Like offering me a free cruise... or a Costco card as a rebate. Why not just give me the fairest price up front instead. Mike was good to talk to and made it simple. He told me about the equipment, was very knowledgeable, and it was all top of the line American Standard products that have been the top rated equipment for years by Consumer Reports. Cooler Tymes standing with ROC and BBB were great as well as the yelp reviews so it was really just about cost at that point. Mike was very straightforward with the pricing and sent me everything in writing and it was less than the others by a substantial amount. His people were top notch friendly guys and were in and out with as little fuss as you could probably have with people in your attic and outside replacing a whole system. We've noticed the temperature being more stable, the system is whisper quiet and our electric usage has gone down. I'd definitely recommend Cooler Tymes if you need service or a new system. Cheers

Great service at reasonable prices. Arthur showed up to my house early the day after Christmas and resolved the issue quickly. He cleaned my HVAC system and tested it to make sure it was working at peak performance. I would strongly recommend RMIII AC and Heating. A+

I requested service on yelp and Suttle Air Was the first to respond late one Sunday evening. I booked an air vent/ dryer vent cleaning and they came out a few days later. Chris was the service tech and was super friendly and professional. He did a thorough job and walk me through the whole process. Thanks for the wonderful customer service! It was a great experience and I highly recommend Suttle Air!

Avnel and his team have been the Honest go to guys for Air conditioning repair and replacement. I'm always out of town and Avnel has taken care of my properties. Without a doubt the most trusted AC company. PS I dont write many reviews, but Avnel deserves it.

David

I needed some accessory installed and being excited to have it working my regular service company put me off.  Baker stepped up and I could not be more pleased.  Ken arrived on time - having called ahead and for a very reasonable fee did the work.

I would recommend this company for honesty and professionalism to any resident of the Sun Cities who want the job done by a honest person.

Thanks Ken

Thanks to Yelp,  when I needed to find a company to fix my HVAC unit, I found Mountainside Air.  I actually called them for a second opinion after my regular Heating & Air quoted me a very high price to replace the blower on my unit.  Steve and Raoul came out and checked all systems.  Blower did need replacing and I was quoted a price that was much lower than the other company.  2 hours later I had a new blower and all systems were working well.  I am very impressed with the company as well as with Steve and Raoul.  They worked efficiently with no drama and while I hope I won't need the services of Mountainside Air again, it was definitely a good experience.  I highly recommend this company.

Even though I didn't get to call them till around 330pm, JP (owner) came out that same night.   He was very thorough in explaining all the issues with our unit & provided details of the reasonable options he could offer us. His customer service was top of the line & this is why we decided to go with them to get our new unit.  Upon delivery & installation, his crew (Chino, Gunner & Christian) extended that same level of excellent customer service.  We were blown away, from beginning to end.  Even with some of the challenges we faced, they were here every step of the way to get it all squared away. We highly recommend them & will certainly use them again.  Thanks, Pineapple Air, for being one of a kind.

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

Unknown to us was the condition of our AC unit. We recently moved in and the unit passed inspection because it was working and giving out excellent air temps. The unit did not fit the roof support so it vibrated and scraped the new shingles which leaked into our attic and onto the living room ceiling, creating stains. This was after the roofer came and shared this info with us. We needed help and AirZona HVAC came to the rescue. We now have a new Trane heat pump. A new roof frame fits the unit. Gerald's team installed our new heat pump. There was a delay when they unwrapped the unit to find dents from the factory forklift. They would not accept the damaged unit for which I thank them. Who knows what damage lies under the frame? We have a wonderful unit and a WiFi controlled thermostat. Clean up was great. The crane operator went above and beyond in insuring the unit was safely on the roof. We thank AirZona for their wonderful service and products.

Our wall unit gas heater wasn't working.  Ray responded quickly, scheduled an inspection, showed up on time, repaired the heater, and charged a reasonable price.

Tried to call the number on his website, no answer. So I then texted as his website states texting is best. Ok. I told him we were looking for an AC replacement and wanted a quote. He set up an appointment for today at 5pm. He was a no call, no show. I won't attempt to do business again.

Great and honest service. Brian came out to help diagnosing why our heat would not kick on. The previous company that installed a new control panel did not do it right, so Brian took care of it for a very reasonable service fee. Would highly recommend!

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