Best Heating & Air Conditioning/HVAC in United States

Can't say enough good things about this great company! From estimates to troubleshooting to ordering and installation of new units, they are professional, reliable, and affordable. We wouldn't go with any other company for any of our HVAC needs. Thank you Tom and all the folks at accurate air for the trustworthy services you provide!

Called 4 other companies did my vetting and found Semper Fi and their technician Ryan to be the BEST! We own a small family business had an issue with a client. They came out no bs explained what the issue was and fixed it immediately at an affordable price! Ryan was extremely knowledgeable, professional, and informative! We will recommended Semper Fi to all of our client's and utilize them ourselves for any of our heating/ cooling needs! Thank you guy's!

Everything was smooth and easy on the sale, install, and rebates from SRP and Lennox. And that's the short half of the process. Good choice of cheap medium, and premium units. No-pressure sales. Smooth install.

If there are subsequent issues with service or warranties (the long half) I'll update this review. So, five stars until proven otherwise. Stay tuned.

Mr. Alejandro did a fantastic job installing our Mini split, he was very professional and communicated very well about the install and process! Would recommend him to anyone looking for professional install and great service!

Called to schedule an annual check up and got an answer right away. Turns out it was the owner who answered and immediately got me on the schedule for a 2 day turn around. Tony was professional and informative about the check up.. will definitely be using him for future needs!

I used American Air and the replaced the compressor in my 5 ton unit. Two months later the air went out. The same technician came out and was indecisive about what was wrong. He finally said it was the mixing valve. I decided to what until it started to get warm before revisiting the problem which I conveyed to the technician. I called another company and got a second opinion and the called American Air back. The owners wife said that because I called another company the won't warranty the compressor. The other company says the compressor is bad and American Air said it's the mixing valve. Basically American Air stole $2000 from me and will not make food on their parts. Do not use this company!

The misting system works beautifully. The crew did an excellent job installing the system. I would highly recommend them.

A real top-notch business -- intelligent, reliable, honest, fair, tons of integrity. I highly recommend.

I chose Preferred Air among three A/C contractors because I was impressed with owner Daniel Hernandez's demonstrated knowledge, clear communication, low-pressure approach, competitive pricing (2nd lowest), and his honesty in scoping a project that was less complex (and costly) than I initially thought.

Preferred Air replaced a 2-ton unit, repaired ductwork, added a new return, and replaced my water heater.

They completed the project ahead of schedule, and they were honest about not needing to complete a portion of the invoice, reducing my cost by about $400.

I liked the workflow app/software they used for billing and invoicing.

Lastly, I thought they were to blame for a broken faucet in a bathroom. I contacted Daniel the day before Thanksgiving. He had two guys arrive at my house Thanksgiving morning to see if they could repair it. Once I spoke to them, I realized it wasn't their fault. Talk about commitment to service!

I contacted Francisco about a project with a family I was working with to get their AC fixed.
Francisco was fast, courteous and VERY Knowledgeable. Francisco will not price gouge you and tells you EXACTLY want needs to be fixed. I will recommend him to anyone in my family and friends circle.

Great! Rich and his crew fixed my air flow problem.
Another company told us we needed a whole new duct system at several thousands of dollars. Apparently not so. A reconfiguration and some adjustments and the CORRECT filter for our unit and the flow is so much more improved. And didn't cost an arm and a leg. Honest and reliable.
HIGHLY RECOMMEND !
THANK YOU RICH!

I really wanted to go w Bell AC because they are local because I see their ad on local billboards and when I called to set up an estimate for a new unit they were super nice and quick. Whomever sets up appts and takes calls is great. After I got the email estimate customer service went down hill though, spoke w Dan over email who did not seem interested in answering questions and even seemed annoyed that I had them, he sent me a couple of matter of fact statements of how they would do the work period. I of course had more questions and someone called me and left a message and said if i had questions to call them...I had already asked the questions but guess I had to call and repeat them, not sure, never heard back. I am thinking they have plenty of business and do not need to deal w annoying people like me asking many questions and comparing notes w all 5 estimates I got before making a decision. All other 4 companies answered all my questions via email or call after their estimates. Bell was the lowest estimate by a couple hundred, maybe thats why they may think some will just pick them no questions asked, i don't really know, I just know my experience was bad in that aspect. They seem to me at least on paper and in reviews like a long standing company that does good business, but not in my case. Very disappointed.

EDIT: it seems I cannot reply to owner response so doing this instead. Thank you for responding. I am
truly just looking at options right now and I do not know what I want or need yet. I inquired about unit tons based on others opinions and research and was shot down quick.I was able to get information on tons, what may work best and what may not and why from all other companies, just not w Bell. You are right it is frustrating to buy an AC, especially when a company does not listen and thinks it is always right. The tech that came seems to have gotten the number of tons in my current unit wrong, which is totally fine mistakes happen but when I mentioned this it was ignored....Any who, I also hope all goes well for Bell AC too and I know other  customers will fair better.

I saw Steve's work van while driving to my office and saw that he was local and gave him a call.  He came by my office the next day and saw what I needed.  It was quick, easy and affordable so I hired him to change out my vents to increase much needed air flow in my office.  It wasn't a big job but I'll use this company again if my AC acts up.

I need to start off by saying that I called Michael at Desert Chill Air Conditioning at 6:00 pm on a Monday early evening.  My A/C unit for upstairs all of a sudden was blowing out warm air and was over 90 degrees upstairs. I couldn't be more impressed with how honest and straight forward Michael was and getting my A/C Unit up and running within 5 minutes!  He found the run capacitor to be bad, which was the best news for me as the customer. He had a new run capacitor on his truck, installed it, and what do you know, ice cold air upstairs again!  Total Cost of $65.  In the past several years, I have been given the run a round with many different A/C guys and companies.  I am so happy to finally find Michael at Desert Chill Air!  His honesty and ethics will never be forgotten in my books.  If you are looking for the run a round and many different diagnosis with these companies, call someone else.  If what you need is a quick and honest job, call Michael at Desert Chill Air Conditioning.  I am so happy I did and still can't stop smiling!

Robert

Ben is very responsive. My AC wasn't working and he fit me in with his other appointments. Within an hour he had the AC going.
I highly recommend.

I can no longer recommend Jaycox. Most recently, I had them out as my air conditioning wasn't working. It turned out to be my thermostat (a Honeywell from 2004 that allowed four intervals of programming on each day of the week). In less than 10 minutes, the technician installed a Honeywell FocusPro 5000. I was surprised to learn the new thermostat only allowed one setting. He said they used a one-setting thermostat as a more complex thermostat was often too confusing for their Sun City customers. I noted I would not be able to super cool; he said that I could super-cool by changing it manually. I noted I would have to be home and awake at all the times I want the temperature to change.  He said he had an Ecobee programmable thermostat at home and liked it a lot. Then came the bill: $69 for the service call, $180 for the one-setting simple thermostat and its installation = $249.

Later, I started investigating prices and was shocked at how low one-setting non-programmable thermostats are. I called other HVAC vendors and also checked out sites like CostOwl that described what one should pay for various thermostats and their installation. Interestingly, I found the FocusPro 5000 on Alpine Home Air for a retail price of $57.72...I also found it lower on Mercari, but that is not a dedicated AC site. I noticed that the box the thermostat came in was dated 2013.

I called Jaycox and inquired about the cost of labor: $110/hour. I asked what the breakdown of labor and materials was for the thermostat installation and was told there was none; it was a flat fee for the item and the install. I twice talked to the service manager who said I could pay more to cover the cost of having an Ecobee or whatever thermostat I wanted installed.

After thinking about it, I told him I didn't want an Ecobee, rather something like I had before. I told him I felt taken advantage of in terms of pricing, and that I felt Jaycox has changed. He suggested I talk to the owner, Patrick, so I left a message. Patrick called me just after 7 a.m. when I was dead asleep. I asked if we might talk later when I was alert. I called again and left a message, but didn't hear back from him, so I tried calling again another day in the 0700 hour. I was told he would be paged (that surprised me). I never heard back.

Additional Notes:

I also asked the tech that put in the thermostat for an air-conditioning bid. He asked me the square footage of my house. On looking at the unit, he was surprised it was a 5-ton and asked if I had cathedral ceilings; I noted I have 9-foot ceilings. He said that was why a 5-ton was there and needed. I asked about a comprehensive exam, and he said there was no need as it had previously been done by the builder and their engineers. I had indicated a comprehensive exam was important to me in bidder selection. I specifically asked about an energy efficiency exam and he said it could be done after the AC install and they would often throw it in. He didn't look at any other items, and quickly gave me a bid.

I think I would prefer a comprehensive exam and efficiency upgrades *prior* to installing a new system as this could impact system size. Additionally, if the initial installers chose a system that was too large, it would be good to detect this.

I asked the technician if APS offered rebates on AC installations. He said no, that they said they were too poor. I later contacted APS and found that they do offer a rebate on qualified AC installations. --I also learned that APS offers a $30 rebate on certain smart thermostats, including Ecobee, but not the FocusPro 5000 (as it is a basic non-programmable thermostat).

It also bothered me that on another recent visit this year, the same tech told me that the price of R22 was going up and this would make maintaining my system more difficult and he suggested getting a new one sooner than later. I told him that per news reports, the price of R22 had actually been falling. He said I seemed well-informed.

Overall, it's my fault for not being diligent in vendor selection. In the past, I found Jaycox to be an economical choice. I know ownership has shifted to the kids from the parent in recent years. I have appreciated that Jaycox responds quickly to service calls. --On the other hand, as is clear from the above, I feel price-gouged on the overly basic thermostat that I have. --I understood the service manager to say that they usually carry two types of thermostats on the trucks (not sure what the other is). I got stuck with an overly basic one (one temperature only) at a high price.

I guess I am glad I learned a lesson on a smaller priced job.

Jorge was professional, honest, and a pleasure to work with. He was my second call, the first HVAC company told me I needed a new unit, $8-10k. My units are 16 years old so I figured it might be time, but a friend referred Jorge and I called for a second opinion. He went up in the crawl space, checked everything, thermostats, fans, etc. After a thorough HVAC investigation, he was able to fix the unit for less than $400 with a part. He also went above and beyond and gave some TLC to a drain just because he wanted to make it more efficient (but it wasn't necessary). He was also very honest about the future off the units since they are past their prime, and I will 100% be calling him when I need a new unit(s). Top notch service!!!!!

After upgrading my thermostat I found that I had no power going to it. I replaced it with the old unit for the same problem. I called George Brazil after looking at positive feedback on the web.(At second look they were all GeorgeBrazil.com. I was told since it was after hours it would cost $80 for them to come out. I said no and scheduled an appointment for first thing in the morning. The technician showed on time at 8am. I explained the problem and showed him the thermostat. He popped the cover off and promptly said that I had wired it all wrong. I responded that it was wired exactly as it was before because I had taken a picture of it before starting any work. He seemed to get an attitude at my response. I told him I had checked on line and thought that it was a fuse on the control board. This seemed to irritate him even more. He then went to his truck to look up the price estimate, even though he had yet to look at the unit.He came back and said that if it was only a fuse the cost would be $300, and if it was a transformer, which he was sure it was it would be $550. I told him that it was way too much. He then responded with a smirk,It's too much to fix YOUR mistake. I asked him to leave, which he did, again with a smirk. I went up to the attic and pulled the panel with the control board and found a 5 amp fuse blown. I pulled it and went to Auto Zone and bought a 5 pack for $3.00. I replaced the fuse and everything worked.
Not only was this guy an ahole he tried to rob and fleece me. Had I not known a little bit about electronics I would have had him fix it, probably to a tune of $550, for a 60 cent part. I will never call these people for anything EVER.
These guys prey on people that are desperate, and after they rob them the people are HAPPY, just because the A/C is working.
Sad state of affairs

Every time I have to call them, I regret buying my HVAC system from them. Their technicians will lie to your face. Their customer support team has no clue what the guys in the field are doing or saying. There was a time when this was a decent company, but they have just gotten progressively worse. I will go out of my way not to use them at this point. This is literally the only bad review I've ever given a company. I'm in the service industry so I don't do this lightly...but these guys deserve it. Take it from me, go elsewhere.

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