Best Businesses in Phoenix, AZ

This company is the best!  The technicians are well informed, polite, and very thorough.  The management is extremely professional and is always willing to answer questions.  (I even sent a photo of a (dead) bug that I found in my house and Jeremy got back to me within minutes to tell me what it was!)  I have had other pest control companies who would treat the house in 5 minutes and spend more time in the truck filling out their paperwork than treating the house for pests!  Plus, these other companies were ineffective in ridding my house of scorpions.  Sonoran gets the job done!!  And even better...they are competitively priced!  This is the ONLY company to use!!

Was very flexible scheduling an appointment multiple times with a Germany in my rental home. Very thorough inspection to address rodent issue in a attic of home in Scottsdale.

I Had termits on the last home I owned. I called action termite off a recommendation from a friend. They were amazing they came out the next day and were very professional and CLEAN. So of course when I saw what I thought was termites I called them out to my new home. They came out and inspected my home and reassured me that what I thought was termites was not. Very honest company and would recommend them to anyone.

I'm quite surprised by the consistently positive reviews, as I have not had a good experience with Watts. We have bird activity around our garage (assuming a nest, but of course I still don't know), to the point that babies are ending up dead on the driveway. I called six days ago asking for an inspector to come out and provide a quote for removing the nest. Apparently, a Watts inspector came by on his scheduled day, but he never called to let me know he was here so we were not able to discuss the issue and options. I simply received an email that night with a quote of $950 for every bird preventive measure in the book - but no confirmation of whether we do have a nest and whether it can be removed or for how much. That was our immediate need, which I thought I made clear when I called initially. I sent an email to Watts in response to the quote, expressing my disappointment and asking for a quote to remove the nest. No response. Called the next day around lunchtime, and Abby said my email was received and I'd hear something by the afternoon. That was 24 hours ago and I've still heard nothing. Clearly, Watts is not treating my situation as urgent. And if it's really not urgent, then at least help me understand why dead birds are ending up on my driveway and adult birds are hanging around my roof shingles, and then maybe we can talk about preventive measures. And if bird removal is not something they can help me with, then why not just tell me that?

After my initial call, I also received several auto marketing emails promoting their services and specials in the meantime, which was quite annoying when all I really need right now is someone to help clean a bird's nest out of my roof -- or, at the very least, tell me what they think might be going on with these birds. Throwing high prices in my face for non-urgent products before the reason for my call is addressed is not the way to win me over as a customer. Unsubscribe. I'll be taking my money elsewhere - that is, to Terminix, who says they can inspect, talk with me about pricing, and remove a nest if necessary all in the same day.

Family run business that rally caters to the clients. Was a former customer of Burns their prices continued to rise and the tecs continued to change not the case with Moon Valley. Great customer experience good prices

I don't normally leave reviews but I was very happy with Tyler Wilson both times that he came to my house to treat it. We missed each other one time  and he came back after the rest of his services when I was home to make sure my house was treated that day because I had someone moving in the next day. He was quick and professional!

Spencer was awesome, and i would like if he could continue to service my house. he handled all my requests without blinking and eye and was very informative as to all my concerns.

Alex M. was an excellent technician who listened to our needs and answered our questions very carefully.  He took his time to explain how their produce works and to what extent their service covers.  There are some not-so-flattering reviews on Yelp for their company, but personally I've yet to run into a problem that wasn't solved to my satisfaction.
I've used other companies in the area over the years, but TruForce Pest Control has been professional, timely and cost-effective and their product works...it kills the pests as it's designed to do.  We appreciate their company and look forward to many years of service.

I called about termites.  Scott doesn't treat for them but gave me excellent advise and direction on who to use and what chemicals to use and not use.  Very helpful.  
Shaun

Gilbert did the pest control and pool service. He understood a problem was going on with the chlorine levels and worked to fix it. He seems very knowledgeable and dealt with the problem effectively. I appreciate his professionalism.

Don't second guess, go with this company. Mark was AWESOME! I reached out yesterday and they were here on site next morning (today) to give me a quote. They were able to handle everything while on site and were done within a couple hours. Pricing was very reasonable, Mark was very friendly and explained things thoroughly to me. Will be using them again in the future! This time I used them for pigeon removal / deterrent, plus all work is warrantied for a year. A+++

I'm so absolutely pleased with both Glen and John with Arizona termite. Professional  top grade product  impressive warranty  

Not only do I recommend them for Yelpers, I will tell all my family, friends, and neighbors

This was my best experience thus far. Dylan went above and beyond. He was very informative and thorough. I'll only use Bulwark at this point.

I've had a mixed experience with Burns.  They did our initial termite treatment years ago, and we've maintained an annual service policy with them ever since.  Good decision to maintain the policy, as the termites re-assert themselves at least once a year.  I have almost no problems with their techs or customer service folks - with one exception, I've been treated courteously and well.  But I do have a problem with their lack of promptness when service is required.  I typically wait at least a week for a tech, and today, for the second time, I've been given a wait time of a full month.  I can literally watch the termites progress in the affected areas while waiting on Burns.  This is frankly unacceptable.  It's time to consider options.

EDIT - The day after I posted this review, I received a call from Burns customer service rep Austin, and was told that my service date could be moved up.  It went from one month to one week, which is acceptable.  Their tech just finished up on schedule.  I guess the lesson here is that the squeaky wheel gets the grease, though I'd still maintain that no squeaking should be necessary at all.

Thank you Truly Nolan.... specifically my technician Tammy bc she rocks!!!  She is always out asap for me and takes care of the problem successfully. She has excellent customer service skills and we adore her (including my pet and kids)!  Thanks Tammy!!!

We've had Bulwark for 1.5 years since moving to Gold Canyon. The home was vacant for several months and they helped us get rid of pests like spiders, scorpions, and a roof rat! Early on, they came out several times upon request to respray. They even call after the followup to make sure the problem was solved. Now they just come every 2 months. The day before they send an email and text reminder so I know when to expect them and the tech calls to let me know he is on the way. Excellent customer service, with a desire to make us satisfied! Our tech Cory is super courteous, with a great attitude and eager to please! Can highly recommend.

I have had Budget Brothers for several years.  I've caught their technician never leaving the truck but I was billed for a treatment.  When they do treat, I still notice pavement ants even though I told them specifically to treat for them.  My ant treatment from Home Depot did a better job than the treatment from Budget Brothers.

Now the most egregious reason for my review.  As part of the sale of my home, Budget Brothers was selected by the buyer to do a pest inspection.  Guess what! They provided pictures and comments related to rat traps outside that they had placed!!  Wow!! So unusual to have rat traps boxes in the desert. Furthermore, they noted that there were water marks on a window sill inside the garage, suggesting that the seal on the window was bad.  Guess what, it was the window cleaner residue when they didn't clean the drips from cleaning the glass not a window leak.

Finally, they made note of stains on the ceiling for roof leaks!! Next time you need your roof fixed, call Budget Brothers!!!  They are apparently experts in all facets of construction.

I wonder if they are able to diagnose the fact that I would need my head examined to ever use them or recommend them.

Stay away.

Followup:

Consider the quality of the response from the owner.

The inspector called me yesterday to explain that they provide commentary in excess of the AZ State requirements at COMPANY POLICY, not state statute. They reviewed the roof. Ceilings for marks. I wonder if they provide medical physicals too.

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