Best Businesses in Phoenix, AZ

We purchased a new construction home and had issues with wolf spiders. It only took a few treatments with Sonoran and haven't seen any spiders in 9 months. They are very responsive and knowledgeable. Brett and Jeremy are the best!!!

I've signed up and used this service for the past year and few months owner or manager very nice and customer friendly but there is a scheduler you g female that schedules appointments I called on 8/17/21 to ask if I can get an extra treatment scheduled for next month now as we were having infestation issue of cockroaches and scorpions she flat out refused to schedule and asked me to call back next month?!?! I insisted that the owners had assured us that if we needed a retreatment or extra treatment to just call and schedule it. I asked to speak to her manager she said there's no one there and that she's the scheduler and it goes thru her. I was so upset that she is a) treating an existing customer with such disrespect b) was not willing to resolve the issue or bring in a superior to talk to me about told her I would take my business elsewhere she said fine I hope the owners of this business realize that this person young female working on 8/17/21 as a scheduler is loosing customers for you with her attitude. Very disappointing

An update to this issue owners and manager reached out and apologized as I was told that is not their policy the scheduler was wrong I felt that the only way I could reach the owners was Thru a review as I was being blocked by her to talk to supervisors or manager. I thank you for your response and I am glad issue is being resolved as I don't want any other customer to go thru what I did. I will be resuming my service with this great company

Called because we had a rat roaming behind our walls. They charged me for 2 floors, but they did nothing for the second floor except walking around and checking radiators. The exterminator was pleasant and put rat poison, food and glue traps. This did nothing.
I had a very bad experience with this company. Holes were missed for mice from technician to technician. Every time I called to explain the problem was gone, Leah who is the manager started dodging my calls and acted irritated. Worst 300 dollars spent!

I don't know why anyone would ever use another company. Watts is truly the best. They're honest, courteous,effective. They respond immediately. Even if you are someone a lil high maintenance and low patience like myself. They've always worked around my schedule and i've been using them for over a year now. They do outside even if I'm not available and I don't have to worry about anything being broken (which did  happen to me with a different company I used before I found watts ) no worries about something not being completed. EVER. Great company and great people! Thank You Austin & Abby

Excellent service always & always on time. I referred them to friends & family.  I've even used them at the office.

Could not ask for better service than Bulwark Exterminating.  We have used this company for well over 10 years.  Started with them in Scottsdale when we had a severe scorpion problem.  Service we were using did not reduce the problem at all.  Bulwark began treating and they slowly started reducing in number until they were no longer an issue.  If we ever did have one it was so slow moving it was easy to kill.  When we moved to the East valley about 6 years ago we continued to use Bulwark.  Tyler M is our technician and is AMAZING.  So personable and professional...now everyone in our family and many of our friends use Bulwark and Tyler.  Would never think of switching to another company.  Thanks Tyler!!!

We've used Defense Pest Control for the last 6 years. They've always done a great job and been willing to go the extra mile for us. We highly recommend them to anyone in need of an honest, reliable pest company.

These guys know where it's at! Impeccable service. They went above and beyond and came to the rescue. They succeeded where so many other pest companies came up short. It's worth every penny not having to worry about creepy crawlers in my home anymore. Such a great group of guys....especially Scott.....he's our favorite

WOW, Scott knows what he is doing and very helpful on talking too you. Took time when he call me back to do things and to give me tips on things I could do to make sure I have a problem. I can respect that he doesn't want to take people's money. When he arrived walk me around my house and swept any spider webs , swept and even when webs weren't in sight. He has my business.....

Joey serviced my home was very thorough and friendly, he even carried my packages in of the front porch..

Came out quickly and fixed the problem.  Had birds pecking the chimney at 6 am every day.  They installed deterrent spikes and no more noise!

There is not enough stars in the rating scale to rate them properly!!! This company is completely amazing! Wendy is just incredibly pleasant and Glenn is just awesome! THIS is a company that CARES and is TRUTHFUL!!! They come SO VERY HIGHLY RECOMMENDED! Thank you so much!

This was my best experience thus far. Dylan went above and beyond. He was very informative and thorough. I'll only use Bulwark at this point.

I phoned Burns Pest Elimination today, Monday morning at 7:30 a.m. My boss's home is under contract to be sold in a few weeks. The inspection disclosed that there might have been an active roof rat problem as well as termites. Two different departments at Burns. I spoke with Shannon at Burns (a very sharp young lady!) who sent messages to both departments. I had phone calls from AJ (termite division) and Paul Shuma (rodent division) by 9:15 a.m. AJ said he could meet me at noon, Paul said he'd be pushing it to be there by 2:00. I told Paul I lived 35 miles away from the home and would wait for him because in the end I'd save time. Paul rearranged his morning and to my surprise he arrived at noon .. same time as AJ. Both gentlemen provided superior service. In this day and age ... post Covid ... there are plenty of not-so-bright individuals working in our world. I must say that Shannon, Paul and AJ are exemplary examples of folks we need more of in this working world! Go Burns!

In addition to this customer service I will say that this home had roof rats in 2020. The buyer's inspection suggested that they were active. I was quite hopeful that they were not. Upon his inspection he noted there was no active rodent situation. In addition, all of the exclusion materials they had installed in 2020 were still secure and present. The rodents couldn't find a way in if they tried.

Anyway, it seems quite difficult today to find a company that understands the need for urgency and care. Paul got Shannon on the phone, they booked a cleanup of rodent droppings with their best sanitizing employee while I listened in on the call.

Burns has the people you need (intelligent ones!) to get your pests dealt with! Thank you Burns ... I'll bring you and send you as much business as I can!

Do not ever use truly Nolen for anything. I paid what I thought was the balance on my account, but apparently I still owe them A little over $100. Instead of calling me, or sending me a bill they sent me directly to collections nearly a year after the bill was due. Poor business practice. Most people if they know they still owe money will pay the bill as I would have.I just found out from a bill collector, not from truly Nolan

Jadrein Munsey with Bulwark Exterminating was very polite, listened to what I had to say and seemed to do a great job covering all the areas I told him about us having issues. Honestly I have been thinking about going with another company because I keep having the same issues but hopefully this time with the job Jadrein did we will see a difference.

Very poor Customer service they left a mess in the garage  you could see little grey powder spots all over our car (powder they used. all over our car  we had some stuff in the corner in the garage and it was  strewn all over the middle my husband called to make a complaint I called  again the lady said the guy would come back and clean it up ...he came back took pictures  ...was belligerent when I went out  & told him  that's very  poor customer service he said we should've known he was coming in other words his attitude was it's our fault for not moving it ....usually people say we need to work  There  please move your stuff  or your vehicle  ....when we called to complain again after he left  the lady said he'll  be back to clean he never came back I  called and told  Steve I cleaned it myself He listens very quietly said sorry but there was  it no follow through  !they don't care about their customers
We have pictures for you to laugh at more we have the Gardner's the pool guys that witnessed it ...your company's interactions with customers
Your ethics and honesty are lacking to negate this  complaint  instead of trying to resolve it God bless  Sad for your company Karma....

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