Best Businesses in Phoenix, AZ

We purchased a new construction home and had issues with wolf spiders. It only took a few treatments with Sonoran and haven't seen any spiders in 9 months. They are very responsive and knowledgeable. Brett and Jeremy are the best!!!

Always punctual and alert ahead of the time. Does a very good job with pest control. Very professional and courteous

As always Johnny E. performed an excellent job for the company. Have been extremely pleased with their service over the year. Continue to use them and would recommend them to anyone interested in their services.

OMG...What a NIGHTMARE! I don't recommend anyone hire a family owned company to do work for you. This leaves you with no one to complain to if things go wrong. I had asked Watts to put up spikes where pigeons were nesting. I came home to a mess, trash and bird poop everywhere. I didn't call,  just cleaned it up myself. 1 week later I found birds nesting out front of  the upstairs windows. While looking on the window sill,  I see several containers of empty bird glue that they left behind. Finally, I called to address the issue i.e.: left trash and bird poop everywhere, basically, leaving me with the same situation I was in prior to seeking their services. I even sent him pictures. The owner was horrible. He called me cheap (I paid $400.00) and said he felt like I was trying to get something for nothing. I hadn't even asked for anything. I Just wanted him to realize the birds were still nesting in places that he didn't put spikes. I needed more spikes.  I never said I wouldn't pay for it. I told him I would share this experience on YELP and he said I'll reply to that and really embarrass you. I don't know how he will do this, but the fact that he threatens people, may be why he has such good reviews. Because of this issue, I will be unable to use my warranty that was supposed to be good for 5 years.  This guy has used intimidation tactics to ensure he doesn't have to honor his warranty. I hope you all think twice about using this family owned business.

This place had good reviews. I called and had them come out and spray my house because I was having problems with house ants. The gentleman told me to give it about 7 days for them to be eliminated completely and I have still had issues to call and they would come back and follow up. A week passed and I still had these ants, I call Thursday afternoon, no answer, so I leave a voicemail. I wait till Monday when I get a call back from a lady and let her know my issue. I gave her my name, address and date of service and she proceeds to tell me she has no record of me and proceeds to be less than pleasant. She tells me that she isn't sure how they are suppose to help my problem with ants if I don't know where the ant hill is (wait a hot minute, isn't that what I hired you for) She states she will call the technician and will send him back out Thursday (a week from my first call) between such and such time.
No one ever showed up. No one ever called back.
I am so disappointed and feel like I was scammed. I honestly think these people must have just picked up a spray can and store bought bug spray and call themselves and exterminating company. You pay, no results, then all of a sudden these people have no clue who you are.
If I could leave zero stars I would.

I have been using Bulwark for 7 years now and have consistently had good service.  Chris Coleman is taking care of my house these days and he is doing the best job so far.  He is thorough and is always thinking ahead... and on top of that he is super friendly.  Thanks for your great support Chris..

Very happy with this company.  Great response.  Robert came and evaluated my problem and offered an informed opinion and options.  No hard sell, which was appreciated.  Pricing is reasonable.  I will definitely use them when the time comes.

Raymond was very thorough and walked me through all details.
There was no up-selling, just options, which I appreciated.

This guy, Scott, definitely knows what he is talking about. Asked me tons of questions on the phone and diagnosed the problem without having to come over and provide an expensive treatment. He also provided a simple solution and green, healthy alternatives. Such professional, honest service providers are not easy to find. Call him, you will not be disappointed.

Gilbert did the pest control and pool service. He understood a problem was going on with the chlorine levels and worked to fix it. He seems very knowledgeable and dealt with the problem effectively. I appreciate his professionalism.

Don't second guess, go with this company. Mark was AWESOME! I reached out yesterday and they were here on site next morning (today) to give me a quote. They were able to handle everything while on site and were done within a couple hours. Pricing was very reasonable, Mark was very friendly and explained things thoroughly to me. Will be using them again in the future! This time I used them for pigeon removal / deterrent, plus all work is warrantied for a year. A+++

I sent an online request for a termite inspection because I noticed a termite tube coming down from my ceiling.  Right away, Wendy, the office manager contacted me to set up an appointment.  Glenn came out and examined the tube.  He said that the tube wasn't active and therefore there was no need to treat the area.  It is so refreshing to find an honest person.  He could have easily charged me for a spot treatment and I would never have known it wasn't necessary.  I will definitely refer Glenn and AZ Termite to all my friends and colleagues.

On a side note: I had also contacted another termite company, as I always contact at least two companies whenever I need work done at my house.  The other company's inspector came the day before and took a look at the tube, didn't examine it, and asked if I wanted the whole house treating.  I said, no, unless there are termites elsewhere which I had not seen.  So, he took a look around and said to treat this tube would require a spot treatment at a cost of $350.  I'm glad I waited for Glenn to come the next day.

In the future, I only need to call AZ Termite now that I have found an honest professional termite company!

This was my best experience thus far. Dylan went above and beyond. He was very informative and thorough. I'll only use Bulwark at this point.

I've had a mixed experience with Burns.  They did our initial termite treatment years ago, and we've maintained an annual service policy with them ever since.  Good decision to maintain the policy, as the termites re-assert themselves at least once a year.  I have almost no problems with their techs or customer service folks - with one exception, I've been treated courteously and well.  But I do have a problem with their lack of promptness when service is required.  I typically wait at least a week for a tech, and today, for the second time, I've been given a wait time of a full month.  I can literally watch the termites progress in the affected areas while waiting on Burns.  This is frankly unacceptable.  It's time to consider options.

EDIT - The day after I posted this review, I received a call from Burns customer service rep Austin, and was told that my service date could be moved up.  It went from one month to one week, which is acceptable.  Their tech just finished up on schedule.  I guess the lesson here is that the squeaky wheel gets the grease, though I'd still maintain that no squeaking should be necessary at all.

Do not ever use truly Nolen for anything. I paid what I thought was the balance on my account, but apparently I still owe them A little over $100. Instead of calling me, or sending me a bill they sent me directly to collections nearly a year after the bill was due. Poor business practice. Most people if they know they still owe money will pay the bill as I would have.I just found out from a bill collector, not from truly Nolan

Bulwark across the board was so helpful and efficient, from first initial phone contact to great site service from Tyler M.  Pricing is fair, service schedule very accommodating and best of all, the treatment worked!  I will be happy to recommend Bulwark to all new neighbors.

I paid for my yearly contract. I had my yearly preventative treatment. Then, not 8 weeks later the exact same termite tracks appeared. However when I called for immediate follow up service I was told I would have to wait over 5 weeks! The termite tracks are now climbing up the walls and I am still unable to receive the termite treatment I contracted for and paid for!! I am disgusted and frustrated at this lack of attention

Update...contract was summarily canceled within 24 hours of me posting original review!! Thank goodness for Chris at Industrial Termite who was on site the next day and resolved the issue within 48 hours!!! 5 Stars for my new Termite company!!!

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