Best Businesses in Phoenix, AZ

Just moved here and have been using Sonoran for a few months now.  Really like this company.  Bret is great and makes it clear that customer service is a top priority (after making sure that the bugs are taken care of).  Our regular service tech, Jeremy, is great too. Very nice and always explains the product he is using. (i.e. In the summer months, the concentrations of the products are higher since the bugs tend to be more active.)  They tend to stick to spraying the exterior of your home, unless you have an issue with the interior, and then they will take care of the inside too. We are currently renting a house and had Sonoran come out the day after we moved in.  Two weeks later, I encountered some scorpions outside on our patio.  I called, and they came back out that morning to spray again - no hassle, no extra charges - they just took care of it.  Haven't seen any critters since and I hope that it stays that way.  Great company that we will continue to use!

We have had this service for a year now....very happy with it. We came from California and we were very worried about scorpions. Our tech gave us lots of info on scorpions. He sprayed inside and out. He also put 'sticky traps' by all entries in our garage....he monitors all of them to make sure no scorpions.

Paul came out and was accurate in his info, did the work and cleaned up.  Great company and great service.

I just switched over from home team pest defense, and the customer service is already better. I had Marc jr as my rep and he was very polite and informative about the services he was going to provide. He got done in a decent time and gave me a full recap and what to look out for in the next couple days. Glad I made the switch.

Fantastic and prompt service. I called 3 different places to get a consultation and Moon Valley, because they're local was able to come over the same day to get the process started. The others were 2 to 4 days just to get a consult. Moon Valley did a thorough inspection inside and out and determined the best procedure to treat for termites that had showed up on a couple of my exterior walls and in garage. Chris did the initial consultation and scheduled treatment for a couple days later.  His brother Tim, showed up promptly on time for the treatment and got to work right away. When completed, he walked my property and showed me all that had been done, plus he took extra time so show me a couple of areas to pay attention to and possibly adjust how my shrubs got watered to keep the areas near my foundation drier.  Price came in exactly as quoted and absolutely no hidden or extra charges and price was very reasonable when compared to one of my neighbors who had a different company do the same thing to his house (which is same size as mine). I highly recommend Moon Valley Pest Control.

Jacob Thompson came out to my house today and did a Fantastic job. He knew exactly what to do when we told him about our ant problem!! Thank you, JacobT!

We've used Defense Pest Control for the last 6 years. They've always done a great job and been willing to go the extra mile for us. We highly recommend them to anyone in need of an honest, reliable pest company.

Do not sign a contract with this company. They do not spray on any kind of a schedule. They were supposed to come out every two months and would come out two weeks apart and then we wouldn't see them again for almost four months. My husband called them twice and was told that we were under contract and we just had to deal with it. We still had bugs in our home. Total waste of money.

Honesty, integrity and respect for the consumer.  Something most companies cannot genuinely say anymore these days.  I called this morning and talked to Scott and told him that I wanted him to come spray my yard and house due to seeing a few too many eight legged creatures lately.  Not only did he tell me the honest truth which was that unfortunately, spraying does nothing to get rid of spiders, he gave me some other valuable tips and facts that I never knew.  Most companies would have come over, sprayed, taken my money and been on their way.  Although I didn't end up needing their services today, you better believe they will be the ones I call when I do. Keep up the great work guys!!

Joey serviced my home was very thorough and friendly, he even carried my packages in of the front porch..

Don't second guess, go with this company. Mark was AWESOME! I reached out yesterday and they were here on site next morning (today) to give me a quote. They were able to handle everything while on site and were done within a couple hours. Pricing was very reasonable, Mark was very friendly and explained things thoroughly to me. Will be using them again in the future! This time I used them for pigeon removal / deterrent, plus all work is warrantied for a year. A+++

I contacted the company when I found evidence of termites in my block home.  John came out the next day for the inspection and confirmed my suspicion.  He came back a week later to treat the whole house and the cost was very reasonable.  I never thought a block home could have issues with termites but I know now!

This was my best experience thus far. Dylan went above and beyond. He was very informative and thorough. I'll only use Bulwark at this point.

We love having burns out. Lately, we had a few techs come out that we weren't familiar with. So, we spoke with Ben in the residential department who made sure that our favorite tech would always be the person who comes out. As someone who regularly works from home alone when these techs come, having someone I know and am comfortable with is SO important. HUGE kudos to Ben for getting this all organized for us so we always have our favorite guy come! If you ever have any problems just call Ben! He's your guy!!

We've had Truly Nolen provide our pest control for the past several years.  Our previous service provider failed to ever get our bug situation under control.  It took a bit of time, but Truly Nolen finally succeeded in putting down a good outside barrier that prevents the critters from invading our home.  Today, Jody performed our service, and did a really thorough job of knocking down the cobwebs, spraying the required chemicals, and laying down granules, all while being careful not to damage any of the new plants that we've added to the garden.  It's this kind of careful effort that keeps us Truly Nolen customers.

Love, love, love this company! They are so friendly and will work with whatever schedule you give them.

Every time Curtis Hansen comes out to spray, he explains what he's about to do in great detail. When he's done, he always sends a reassuring text message to let us know the job is done!

I'd highly recommend this company for all your exterminating needs. However, when you call, ask for them to send out Curtis because he won't disappoint!

I had been a long time customer of Budget Brothers. I mistakenly thought that if they used the right product - Termidor, then it would be ok. Years ago, it worked on my properties, but now in the past year, same properties, I have had no response. The termites became more active with tubes coming down from the walls and ceilings at 2 different properties. I called the owner Jeff, and he told me that it takes 3 months for results, that this is normal, although it never had been before, and after these excuses and delays, still no improvement. They have had to return 2 more times to one property, and 3 to another. The bottom line is they didn't drill under the slab as they should have. All they did was a quick roll over what was easy to access and some foam in the walls, and it didn't touch it. So after $400 for each property, I have had to just spend that all over again for another company to resolve it. This time within 3 days, all termite activity ceased. No question they didn't get the product where it needed to be, but since another company nailed it, this was obviously a solvable problem. I am sure they will respond that I am the bad person for giving a one-star review, but a customer should be responded to with courtesy, prompt action in sufficient strength and location of chemical to resolve it, and not have to keep asking them to come back. Once there is a need to come back, it would seem reasonable to get management out there and fix it.

Instead it went on like I was feeding the termites, not killing them. I paid to have this resolved, and since it never did, that became wasted money. I even emailed them when they sent out their renewal billing for another year, and I told them why I was disappointed. No follow up call or reply email, so it was obvious they don't care.

Never like to give anyone a poor review, but I am simply telling the truth.

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