Best Businesses in Phoenix, AZ

I could easily write a long review for this family owned and operated business. They were on-time, superb at taking care of my pest-y issues and followed-up the next day. I found huge value in working with them. Highly recommend.

I've signed up and used this service for the past year and few months owner or manager very nice and customer friendly but there is a scheduler you g female that schedules appointments I called on 8/17/21 to ask if I can get an extra treatment scheduled for next month now as we were having infestation issue of cockroaches and scorpions she flat out refused to schedule and asked me to call back next month?!?! I insisted that the owners had assured us that if we needed a retreatment or extra treatment to just call and schedule it. I asked to speak to her manager she said there's no one there and that she's the scheduler and it goes thru her. I was so upset that she is a) treating an existing customer with such disrespect b) was not willing to resolve the issue or bring in a superior to talk to me about told her I would take my business elsewhere she said fine I hope the owners of this business realize that this person young female working on 8/17/21 as a scheduler is loosing customers for you with her attitude. Very disappointing

An update to this issue owners and manager reached out and apologized as I was told that is not their policy the scheduler was wrong I felt that the only way I could reach the owners was Thru a review as I was being blocked by her to talk to supervisors or manager. I thank you for your response and I am glad issue is being resolved as I don't want any other customer to go thru what I did. I will be resuming my service with this great company

Action termite is very easy to work with.  They schedule easily, send reminders and are always on time.  Our technician, Johnny, is very professional and friendly.  Always answers our questions and does a great job

Great company. The person confirming the reservation was very nice and accommodating. The technician, Ausrin, was great. He showed up in time, was very professional and thorough with the pest control service. He explained everything and assured me they would come back if I saw any live arachnids.

Awesome customer service! They are a small mom and pop business and all family. They are very pleasant and nice to deal with, as well as very accommodating. I would definitely recommend to everyone. Not only is their customer service amazing but their pricing is fair!

Nick Woodrow did a fantastic job today on our service! He went above and beyond cleaning up the spiderwebs in our 15' tall front entry. Bulwark never disappoints and if you need then to come out extra they always do it without charging and super quick.

I called this company in a complete panic because of a sudden fly infestation inside my home. My call was forwarded to Ryan and he spoke to me very calmly to assess what was going on. Ryan assured me that he would help me with this problem. I tried to call the company that has been treating my home and not only were they not available they never called me back. Within a matter of minutes Ryan sent Jesse to my home to get rid of the flies (Friday evening). I have never been more pleased with a company's customer service. Our family is new to the San Tan Valley area and Jesse not only came and alleviated the problem he was very informative about the area and the cause of the recent infestation. I am proud to say that I have not seen a fly inside my home since he treated it! I am in the process of firing our current pest control company and I will be a proud member of the Defense team from now on. THANK YOU Jesse and the Defense team!

We've been using TruForce for almost 10 years now. They are always very thorough and make sure to explain all that they have done on each visit. We haven't seen a scorpion for a very long time thanks to them! Any time we have seen an increase in bugs between services, we call them and they come out quickly to treat for whatever is bugging us! They are A+ and professional!

Scott was at my house today and I found him to be extremely knowledgable, not only for a solution but also for prevention.  He inspected the inside and outside of my home and educated me on how to fix things that would prevent pests from wanting to live around my house and from gaining entry into my house. I have a list of 15 things to do and he suggested fixing them before using his services to prevent the problem from continuing.  These suggestions will save me money in other ways too, like lowering my water and electric bills.  Scott really cares about people.  He wants to help prevent pests and not just treat the problem.  I've never had someone take the time to educate me on prevention.  Most won't want to because then we won't need there services as often!  The icing on the cake is that Scott uses 100% organic products so there's no risk of toxic chemicals harming your family - including pets!  I highly recommend Scott!

Gilbert did the pest control and pool service. He understood a problem was going on with the chlorine levels and worked to fix it. He seems very knowledgeable and dealt with the problem effectively. I appreciate his professionalism.

I previously used a pest control company that serviced my house every other month for $80.00, but Green Flash Pest Control has agreed to service my house EVERY MONTH for $30.00, a real bargain in my opinion. Mark Howell did a great job of spraying both the interior and exterior of my home for insects, including scorpions, as well as the ants that were building nests on my sidewalk.

Wonderful experience! I thought I was gonna pay a fortune today for termite treatment (because I have in the past). As it turns out, I was just calling the wrong guys. Save yourself the expense & hassle and come here the first time. Not only will they take care of you, you'll enjoy scheduling your appointment with sweet Wendy & having a laugh with Glenn. Really nice, honest, hard-working people.

This was my best experience thus far. Dylan went above and beyond. He was very informative and thorough. I'll only use Bulwark at this point.

Burns was referred to me when I feared I had bed bugs. My husband and I travel a lot so  guess we shouldn't have been surprised. Connor and his dog came and did the inspection and unfortunately found some in one bedroom. Although it's pretty intense prepping for treatment, directions were clear and we were able to get everything ready. Jacob came and did the treatment. He did a great job and kept us in the loop so we knew when to return home with our dogs; same day. Both guys were professional, friendly and reassured us that this is really pretty common. We are now pest free and would recommend Burns; be sure to ask for Connor & Jacob.

Moved to az 18 months ago from Chicago so we were not aware of all the pest concerns. Ray has put our fears at ease and taking care of every concern we had.   Ray goes above & beyond & shares his knowledge with us at every visit.

We have used Bulwark Pest Control for several years. They are friendly, reliable, punctual, and reasonably priced.

**Update 9/13/2017 Jeff confirmed via email that his company did in fact fail to arrive when they said when we provided the service address in response to his unprofessional comments to this review.  The fact that he tries to imply that this review is false confirms his terrible business practices.  He offered to treat us to dinner for the way the situation was handled and said he would mail us a gift card.  When he did not follow through with that promise, we reached out again.  He said he was waiting for us to take this review down before he'd be willing to mail it.  Don't use this company! ** Termites continue to show up in same spot following treatment.  After first call in, told to just knock down the tubes and then call back if they show up again.  When they showed up again, called again and it was very difficult to get an appointment scheduled.  When appt was finally made, still given a four hour time frame.  No call from anyone until after that time frame had passed.  After five hours, couldn't wait any longer because of work.  Now being told they will not come out until August some time.  Terrible treatment and even worse customer service.

Additional note from 8/14 in response to Jeff's rude reply: Wow Jeff....your response just confirms further that you and your company have absolutely no idea how to treat customers!  Why in the world would anyone waste their time making up phony names and phony stories for a pest control company? Your company ABSOLUTELY DID schedule an appointment with a four hour window, failed to arrive within that time period, or even an hour beyond that time frame.  Although, technically you are right, we are not directly the customer since we are just renting and it was the landlord that has a contract with you.  Your company then tried to lie and cover your own ass when the homeowner was notified that you failed to show up...you tried to say that you arrived on time and that no one was home. When someone finally came out and did the treatment, they left a mess.  We have video evidence... I hope people will see this review and think twice before using you for anything.

One has to wonder, how many of the positive YELP reviews were written using phony names and phony stories written by business owners or managers.  It would be much more believable that would be the case than someone randomly taking the time to write a poor review after having a negative experience. You would benefit from phony positive reviews...What possible benefit do I have in taking the time to share a negative experience here to try and save others from the same terrible customer service?

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