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Bulwark Exterminating

Bulwark Exterminating


1228 E Broadway Rd Mesa, AZ 85204
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SERVICES

Preventative Services, Spider Extermination, Rodent Extermination, Flea Extermination, Termite Extermination, ,

Reviews

Aaron W.
Aaron W.
2/24/2023
Jacqueline bond is the best tech you have! She went over and beyond to take care of us. She swept the spider webs (which doesn't always happen) took our trash can up and spent time with us explaining scorpions and how they can get in our home. She explained that there is a coat that can be placed on our house so they can't clime the wall!?! Crazy cool!

She is the gold standard all other technicians should model after!!
Lee G.
Lee G.
4/18/2023
Samantha is doing an excellent job for us! She treated our weed problem and we are very pleased with the results. We were pleasantly surprised that she will be managing our pest problem as well. She is thorough, professional and committed to always providing quality customer service we can rely on, without my asking, she cleared a bunch of cobwebs we hadn't even noticed.  I do hope Bulwark rewards valuable employees like Samantha.

I highly recommend Samantha. She's an exemplary professional and feel very fortunate that she will be caring for our home.

Lee Garza
Nina L.
Nina L.
4/15/2023
It is extremely hard to judge this company. The exterminators were amazing especially Bernard and Greg. I did have some other exterminators that were not so great. Why I will not use them again is the customer service number  was awful. Sales department told me that the exterminators were doing there job wrong by doing the service weekly. It was extremely conflicting with the information I trusted from Greg and Bernard. The sales man who I spoke to 60 days after to try to sell me a plan didn't just confuse me with his information. He also told me I need to have less anxiety even though there is a possibility there crawling on me at night due to the weekly spraying. This was all information that really concerned me and made me question and have doubts on the company. After hanging up my fiancé said absolutely not going thru them again but with a little convincing. We decided to call again. Joined again and was told that I would not be charged until after the date of service. So guess what I got charged. I had called the day before and a few days in advance to ask a out a payements told them about my financial situation and how I cannot afford anything due to living literally on a few dollars. They said no problem you won't be charged next day which is today I'm -45 dollars from them taking every penny I had. I called talked to a manager told me there refunding.  what happens now when I'm negative in money and have to wait 5-7 days for that money back to be able to feed my kids. I really wish this company had communication because any service they might have continued with me is gone. Not to mention they will NOT tell you if they rescheduled you or have a different person coming. my last day of service I was supposed to have Greg later at night because I was working. I was on the books and Bernard shows up at 11 no notice no warning. would have really really sucked if I didn't get service because I was unaware. Honestly, if it was not for these two men I would give this company a one.
James M.
James M.
4/14/2023
Very pleased with the service, quality and value follow ups that are performed in a timely manner.  Needed quick assistance for two backyard scorpions we found and Curtis Henson was extremely helpful, fast to our house with in hours and informative on next steps to keep the issue under control.  Stellar personality and educated guidance for additional support we could take proactively.  Well done Bulwark!
Jaime P.
Jaime P.
2/23/2023
I am beyond pleased with Jerrel's attention to detail, promptness, and the overall positive experience I receive every visit. He is always willing to go the extra mile without asking. Excellent experience all around.
Dee M.
Dee M.
10/29/2022
My technician is Brad. He is excellent at what he does. He took down those nasty spider webs for me that comes with the arrival of fall.
He is very friendly and always asks if there are any problems you might have along with the normal spraying.
Thomas F.
Thomas F.
2/19/2023
I've had Bulwark doing pest control in my new build since the day we moved in and I've never ever had a major problem with pests.  Jacqueline Bond is the new pest control tech after Carrie did my yard for some time and they both zeroed in on problem areas and blasted the little buggers and offered to return at no charge if the pissants returned.  I've never had to call them back.  I appreciate the excellent customer service of both of these techs and I know my home is n good hands.
John M.
John M.
8/22/2022
We finally have resolution on this and after a month and rain the repair seems to be working well.  It took reaching out to the home office on the main website to get attention of the local folks.
Donna K.
Donna K.
08/12/2022
My technician, Brad Bagnall, was very professional and courteous. He sent a text when he was close to arriving at my home. When I asked him to spray inside he quickly advised he would do so. He was friendly and neat appearing. After he finished inside I received text and picture from him of spider webs above my front door, he said he knocked them down and treated the area.
Would highly recommend Brad and Bulwark to anyone needing pest control service.
Lu G.
Lu G.
2/20/2023
After being a 6 ? year customer, Bulwark-Austin sent out an exterminator who spent a total of 11 mins here (as proven by my security cameras).   He did not spray the 10' barrier, and had no time to circle our 5000 sq ft house to spray a 10' barrier, do spider webs, check for ants, etc etc.   Thankfully, I was here, walked out to check when he left and recognized that he had factually skipped the entire exterminating routine.  I immediately called Bulwark, and they said they would redo it in two days.   They did.   I paid.   Three days later, at 8:30pm on a Fri night, I receive a collection call effort from a supervisor Sandra ? with Bulwark.   She was insistent that I pay right then.   I looked, and they had received my money that day.  No apologies about their employee defrauding me on the first service....just pay me now.   She was hard, lacking in politeness and customer skills.   I told her because of her actions, and because I could no longer trust their company to perform services if I'm not home, they were fired and to not call me back.  (I think a real customer service company would have fallen all over themselves apologizing for the first employes's miscues, and comped the followup service to re-establish good will and customer appreciation.   Not Sandra.)

Additionally, I sent a very detailed email on 12/12/22 (the next day) to Adam Seever, who is shown on their Corporate records as the Bulwark PRESIDENT.   He did not have the professional courtesy or customer concern to write or phone me back.   That told me everything about where in the company their poor customer service culture comes from.

Worse, he likely did not convey anything to his Austin operation,,,,,as 2 months later on 2/18/23, Scott with Bulwark showed up unannounced and serviced the outside of the house.   I know because he was on our security cameras.  (No preview text had been sent saying we'll be there tomorrow as is typical - had they so, I'da said no, you were fired two months ago).  When Scott texted me to say he had done the spider webs, I told him he should not have come; the company was fired two months ago. He had no idea and was very apologetic.  

Now I start receiving texts and calls from their office wanting to be paid for the service !!!!   How bad must a company be to show up after being fired, and expect to be paid for an unrequested/unwanted service ??????   Their local supervisor Sandra ? is awful and I'm sure she's behind this push for improper  payment.

I am contacting their Corp office (I'll try someone besides this Adam guy for obvious reasons).  I'm filing a complaint with the BBB, I will seek out every possible customer review site and post this experience and I am NOT PAYING.   If I have to get a lawyer, I will.   This has become harassment.
Gena A.
Gena A.
9/30/2022
Bulwark is awesome! Our tech Jacqueline is so great, super communicative on when she's arriving, both days in advance and again about half hour prior. That's helped me a lot in case I'm away from home, I know she's on her way. She's super friendly, goes above and beyond and always is attentive to our account. Highly recommend!
John Joseph R.
John Joseph R.
06/06/2022
On time
Excellent service
Did a great job
Closed the gate and locked it
I didn't have to follow him around
Jen A.
Jen A.
11/13/2022
Sam came and did my yard last week, and no matter who comes, they
always follow instructions and do such a great job, I have been with
Bulwark going on 3 years I believe, and what a great company. I am never
disappointed, and if I feel I need a re-do because of weather etc, they will let me schedule one at no charge, you can't beat that!!
Snypa 8.
Snypa 8.
8/25/2022
Brad Bagnall arrived at my home and completed a thorough inspection and cleaning of the spiders that were lurking in the upper corners of my home.    Thanks Brad.
Jay D.
Jay D.
9/23/2022
Jacqueline is always thorough and conscientious with her work, finding issues that sometimes we don't notice and treating them proactively.
Dolores C.
Dolores C.
11/01/2022
I would highly recommend Bulwark Exterminating as they been spraying our home for many years.  Curtis Hansen has been excellent every single time.
Thank you Curtis for always listening to our problems and for taking care of them.
Bill R.
Bill R.
10/25/2022
Jerrel Morales did an excellent job, going as far and knocking down cobwebs in my entranceway.
Libby B.
Libby B.
10/25/2022
Thank you Jacqueline Bond!
Always caring and efficient
And my ants are no longer a problem
Heidi J.
Heidi J.
09/01/2022
Always have great and timely service from Bulwark; the technician Jacqueline B. was knowledgeable, friendly, and my dog loved her! She gave extra attention with different products inside and outside; it's that extra effort and expertise I've come to expect from Bulwark.
John L.
John L.
10/09/2022
Bulwark employe Chris Hansen, did a great job with are exterminating for pest, He was very attentive and listen to our concerns.
Carly M.
Carly M.
01/01/2023
We suspected there were house mice lurking around our fridge and made the call. Sam was at our house within 2 hours, walking us through the traps and setting them up in any likely space they would be. He assured us the issue would be taken care of. Within 24 hours, one was caught. So thankful for Sam's quick and responsive action!
Darrin C.
Darrin C.
12/29/2022
Been with Bulwark since 2014.  Just fired them today.  This past year and half we have been assigned what looks like young teens to do the spraying service. Very lazy, wont bother opening gate to spray in loggia area, never sprays back yard walls, never de-webs around front and back yard.  Recently dragged hose across brand new pergola post pulling paint off.  They used to be great now not so much for premium fees.   Pay attention and watch or they will do lazy job and leave.
Jessica F.
Jessica F.
6/16/2022
All of the tech are great but Harrison Taylor is top notch. Communication on spot even though I was at work.
Marie N.
Marie N.
12/20/2022
Barclay Reed was my technician today and I would like to say thank you to him. He did an excellent job spraying for us and he even brought my trash can in with being asked. Thank you so much I really appreciate you.
Scott G.
Scott G.
7/23/2022
We had Ashton service our property today! He was very thorough and communicative, and even called to say that he could come by earlier than expected due to some schedule changes. Bulwark always does a great job--communicative, dependable, and keeps us up to date :-)
Laurel N.
Laurel N.
04/12/2022
They have always been very responsive and thorough. Harrison Taylor is a great technician and his follow up and communication is unparalleled. It is very much appreciated
Mona M.
Mona M.
7/15/2022
Bullwark used to have such great technicians (formerly two ladies) that came in to take care of critters in our yard - particularly scorpions.  Lately, I noticed that the assigned technician that comes in once a month doesn't do a good job making sure that the bug treatment is applied in the areas where we get ants and scorpions.  As a fact that I would like to point out, yesterday they came in to spray and watch the tech work; I saw that he skipped applying the bug chemicals in windows and doors.  As a result, I found a scorpion on our bedroom floor (see photo) the same day they sprayed.
Mike B.
Mike B.
5/21/2022
Jose treated my whole yard today great! very professional and very knowledgeable on what he does. Strongly recommend bulwark
and jose! great job!!!!!!!!! Very happy on the service
Tomas N.
Tomas N.
03/02/2022
The first time dealing with this company was a good experience. Nathan M our exterminator expert was very friendly and helpful and asked us what specific areas around the property that we would like to have sprayed. Definitely would like him to return. Would recommend to other people.
Cassandra A.
Cassandra A.
12/05/2020
Heath is such a pro!  He makes sure to swipe any cobwebs,and is always so friendly!  He's been our bug guy for quite awhile, which is rare in this business (at least in my experience.).

When our dog died of old age, he noticed the dog house taken apart and made sure to make a special effort to tell us how sorry he was about our pup. So thoughtful!

We trust Heath!
Detra M.
Detra M.
11/21/2022
Consistently great service over the years. If I ever need an additional treatment, they are quick to come out. Very helpful and knowledgeable.
Phan B.
Phan B.
4/15/2022
Curtis Hansen is a professional weed services, He knows how to take care of our weed very good.  I give him 5 stars.
Julie C.
Julie C.
11/09/2022
Prompt and professional service.  Jerrel Morales did a thorough job.  Great service!
George S.
George S.
10/06/2021
Joshua Ranes is our tech and he goes above and beyond the we call of duty. If you are looking for an exterminator, this is the company to use. We have been using them for almost 10 years and have been very happy with their work and efforts to keep us happy.

We did try another company that was a few bucks less expensive, but came right back because the service was so good with Bulwark.
Ed B.
Ed B.
09/01/2022
You have a problem in Corpus Christi where the supervisor disconnects the phone after the scheduled visit was canceled. Simply terrible customer service.
Vincent B.
Vincent B.
8/29/2022
I've been a customer of Bulwark for several years. I often get a knock on the door to change or try a new pest control service, but I remain with Bulwark. They're consistent and they follow up. Today we had a Ashton Meeks come out for our monthly service. He was extremely helpful and insured our cobwebs were addressed and was careful with our landscaping. I appreciate his responsiveness and thoroughness.
Murvez M.
Murvez M.
05/11/2022
Bulwark sprayed our garden with weed killer. Our new rows ready to plant were sprayed along with all of the edges surrounding our peppers and tomatoes.  I'm devastated over all of the hard work and money we spent and their lack of regard for their customers.  The Department of Agriculture has come to take soil samples, I hope this doesn't happen to anyone else. Use a more responsible service.
Sarah L.
Sarah L.
6/24/2021
We've been using Bulwark since we moved in, and we've been really happy with our experience with them. They are very reliable and responsive. And look at little details too. Most recently, Dylan W. came to service, and noticed spiderwebs in the corners. He brushed them out and sprayed for spiders as well. Really nice!
Once we found a few scorpions about a week after they came, and they came back to re-spray, even spraying in the place where the scorpions were found (garage and back corner of yard).
Especially since we have young children, we really appreciate all of this. Thank you!!
Kyle W.
Kyle W.
06/08/2022
OK, so these guys have done a great job in trying to correct their mistakes and providing us with some compensation and quality service again.  Kudos for understanding what customer service means.
Andrea P.
Andrea P.
08/06/2021
We have used Bulwark for a decade now and have never had an issue with any type of bug in or around our home.  I love their text reminders and their friendly staff.

Anthony Gonzalez was just here Wednesday and he treated the outside as we didn't need service inside. He was quick, responsible and caring for our vegetation in the backyard and around our pool.

Highly recommend Bulwark!
Maria A.
Maria A.
10/26/2021
Jacob Whitfield was our tech today and I must commend him on the service we received. With Bulwark you will always be greeted with a friendly smile.

Jacob methodical listen and observed our concerns. He concentrated on spraying the entire property with special attention to all the hot spots where the pest thrives. Beside the spray he added a treatment of granules which is activated by water as an extra boost.

Jacob was very thorough, and I appreciate his attention to every detail and by adding an enhancement using a can of bug spray that lasts up to 6 months around the windowsills, sealing corners on the patio and garage.

I have been a customer of Bulwark for 2  1/2 years, they guarantee their service and will come out as often as you need them. You will always receive impeccable service every time. Bulwark is a great exterminating company.

Maria H.
Joseph M.
Joseph M.
10/20/2022
Jerrel Morales came by today to treat for bugs.  I greatly appreciate his attention to detail.  After the treatment he always lets me know what things he found during the process.  Today he took note of spider webs, knocked them down and treated for spiders.  Bulwark always notifies us when the are coming and Jerry was on time.  That's a big deal to me.  I highly recommend Bulwark.
Cheryl A.
Cheryl A.
04/11/2022
Chris Pate has been my service technician for years now. He does my regular pest control and termite service.  He is very knowledgeable, professional and friendly. We always talk about how things are going,  if I have any concerns. He keeps the cricket population to almost non existent which in turn, keeps the scorpion population low.  I love having Chris around, he always closes my gate and sends me a text to let me know he has left.  I am so glad that Bulwark recognizes when they have good employees.
Kelly M.
Kelly M.
1/18/2022
Anthony Gonzales is our current bulwark guy. He is kind. Great communication. Follow thru. Always closes the gate and even sends us a photo so we know it's secure.
Bekah H.
Bekah H.
04/05/2022
I will always recommend bulwark to anyone looking for pest control service!! We have used them for YEARS and have yet to be disappointed!!! Javan Olsen, our technician, ALWAYS keeps us informed on what he found to make sure we don't see those pesky creatures! If we do see anything they come out and take care of it!! Bugs rodents weeds if you don't want it they get rid of it!!! Thanks JAVAN OLSEN for your amazing dedication!!
Marcee F.
Marcee F.
02/09/2022
Nick Woodrow did a fantastic job today on our service! He went above and beyond cleaning up the spiderwebs in our 15' tall front entry. Bulwark never disappoints and if you need then to come out extra they always do it without charging and super quick.
Jason F.
Jason F.
12/08/2021
Dillon Cadaret does an amazing job as our Bulwark Tech.  He is thorough, checks in with us on any issues we are having and makes sure that all of our pest control needs are being met. Bulwark is an amazing company and they are quick to respond any time that we have an issue.
Poppa B.
Poppa B.
03/12/2022
Once again I could but be more excited when Dalton is on the way to control the scorpions. I have two small dogs and one is a puppy so I'm very concerned about scorpions. Dalton definitely makes me ok with the service provided.
Rick G.
Rick G.
11/05/2021
I just recently moved here, from California, and, after a visit from their sales person, decided to sign up with them. The tech, Lynn Kendle, did a great job. She was right on time ( actually early!), very professional and courteous, and did a thorough job, just what  they had promised. It was my first service with them, but, as per the other reviews I've read, I'm sure it will prove to be a good decision.
Wendi C.
Wendi C.
11/10/2021
Jacob Whitfield always does a thorough and professional job with pest control at my house. If I'm not hole he texts me pictures of what he saw and always let's me know what was needed and how he handled it. I definitely recommend bulwark based on Jake's service.
Blue W.
Blue W.
12/08/2020
We have been using Bulwark for many years now and are extremely happy with the service , and even more so with the staff.
Over the years Chris has taken care of the pesky critters and ants that traipse around our backyard and the front, introducing new staff at my front door before getting to work, always with  a big smile.
Today I met another member of the Team - Hunter : great big smile, polite, clean uniform and job well done !!!  Merry Christmas  Hunter
and staff at Bulwark
Katie B.
Katie B.
09/03/2021
We've used Bulwark for years now and we're happy with the service, we very rarely see bugs. Recently though, our house was accumulating spider webs and nest. Dylan Wallace was our tech and he spent extra time cleaning out every single web in addition to his regular spraying.
Tracy E.
Tracy E.
11/03/2021
We've been with Bulwark for about a year and a half. They have been doing a great job. Today, we needed someone the come out and spray inside. Garrett L. came early and he was very professional. He understood my expectations. Thank you Garrett L.
Carrie W.
Carrie W.
11/28/2020
I would rate this company's actual service as average to good, as we have used them in the past to treat bugs and they've done an ok job. I would caution prospective clients, however, who may not enjoy constant sales calls after terminating service.

We hired Bulwark in the spring to deal with a roof rat problem but it quickly became clear that we needed a different solution, so I terminated service and moved on. Had a followup call with a manager some weeks later and thought we were on the same page -- no hard feelings, but Bulkwark wasn't offering the approach we needed.

Since that time I have received a string of voicemail messages that it was very important that I return the call to discuss my account. I called back yesterday simply to ensure that there wasn't some kind of confusion as to our cancellation, and it turns out they were just trying to sell us new service. I made it clear we do not wish to start new service and we've moved on. I also expressed that it's a poor sales tactic to suggest there's a problem with your account when you don't have an open account. Two more calls and voicemails this morning, so I finally blocked and reported the number as spam.

I do not hire companies that employ these kinds of sales tactics, period.
Elvira R.
Elvira R.
04/02/2022
Our tech Harrison Taylor came out today. He worked on both the interior and exterior of our house.  Not only was Harrison detailed with his service but also friendly and professional to help with our concerns.
Mas T.
Mas T.
09/02/2021
Our exterminator Nathan M was very responsive from start to finish and arrived at our home on time while providing ETA along the way.  We needed his service for cockroaches, and he went out of his way to share where and how they enter homes.  It was a very educational process for us as 1st time home buyers.  He then began spraying the inside and outside of the house, and made additional check ups for other wildlife which indeed he did find and got ride of.  

Overall it was a pleasant 1st service and my wife and I hope we get Nathan each time to service us.
Denise B.
Denise B.
11/18/2021
I can't say enough about my technician Carrie Cerovski.  She is thorough and makes sure all our needs are meet.  She always lets me know when she has arrived and when she is leaving.  She definitely goes that extra mile.   My husband is always checking for scorpions in the backyard and since Carrie has been treating our house he has not notice any in the yard.   We are both so pleased with her service.  I gave her 5 stars but she deserves 10.  Thank you Bulwark for always providing such great service!!
Heather A.
Heather A.
05/12/2022
Daniel and his coworker that was with him did an amazing job today. As always they listened to my concerns and addressed them!
J.C. J.
J.C. J.
7/16/2020
Bulwark is transparent, timely, and my technician - Christopher Coleman - is excellent: careful, kind, knowledgeable, and dependable. It's never even in question whether something's getting done -- and we've had no pest issues while Bulwark and Chris have been on the case.
Brian K.
Brian K.
10/07/2020
Returning to AZ after 16 years in northern CA, I was shocked at how much more common scorpions have become since my childhood. I've been using Bulwark for many years now, and happily recommend their services to help keep these little buggers at bay.

Nathan M has been servicing my house for a while now. I was impressed on his most recent visit that he remembered some of the things we had discussed in the past, and his suggestions for how to defend my house from pests.
Karina A.
Karina A.
3/30/2022
Javan came to the house for our termite check. He was professional and did an excellent job.
Nicole B.
Nicole B.
02/03/2022
We love Bulwark Pest Control.  We have a new technician and his name is Nick Woodrow.  Nick was very thorough and went above and beyond to make sure our concerns were addressed.  Nick also gave us excellent customer service.  We highly recommend Bukwark Pest Control.
Dawn D.
Dawn D.
6/13/2020
Jacob Thompson did a thorough job of addressing problem areas.  He was very personable and professional.  I am overall quite impressed with the people Bulwark hires.  I've not yet had someone come who didn't behave in a professional manner.  

My only concern is that no one contacted me to let me know that they were going to have to miss one of my scheduled visits during the pandemic.  A quick phone call or even a text would have been much appreciated and been in keeping with the professional image Bulwark has created.

So definitely 5 for Jacob, but unfortunately I'll have to give a 4 to Bulwark - which is still a good rating.
Mary M.
Mary M.
7/14/2021
Curtis Hansen is our Bulwark pesticide person.  He is attentive, thorough, and always has our best interest in mind from giving us information and advice.  We have had termites and while termites are not his responsibility, he always looks for shoots on outside of house.  I highly recommend him.
Dizzle K.
Dizzle K.
05/04/2020
Great service! Keeps the bugs away. Zachary Kinnan was professional and courteous.

I recommended this company to many of my friends and family. They too love the service.
Kacie L.
Kacie L.
06/10/2020
We have been using this company for quite some time now and recently I had been seeing cockroaches, Jacob E came out and I asked him to spray heavy. He was professional and courteous as all the techs from this company have been.  
They never make me feel bad for calling them back out if I ever have further issues. Thanks Bulwark team!
Aj H.
Aj H.
8/15/2021
Ok, I used Bulwark for serval years. The service and tech were fine. However I had numerous issues with being double billed for bi monthly service. I had to provide canceled checks etc and the problem still persisted. Also was pestered via e mail, land line phone and text on scheduling service. I requested a hundred times~ morning service. They ALWAYS prescheduled me with afternoons...arrg
So I quit them. The harassment at this point never stopped. I sent a letter to the owner explaining all of this and 9 months later, I am still receiving phone calls on Weekend evening begging me to come back
I am going to register complaints w BBB and the ROC...this is a lousy place for customer service and fulfilling requests.
Danielle K.
Danielle K.
04/02/2021
My tech, Chad, always communicates with me. He lets me know when he will arrive so that I can make sure my pets are safe. He does a great job and I really appreciate it.
Michael K.
Michael K.
1/28/2022
I wanted to thank Greg Otto for another great service, I like how he has no issue txting to let me know he is on his way and to let me know he is stopping over early.  I appreciate the heads up and the great quality of working he does when he treats my house.  Thank you Greg and thank you bulwark.
Amy H.
Amy H.
04/05/2021
D'Angelo serviced my property today. He arrived within the specified timeframe and called/texted before arrival. This is very important since my household sleeps at odd hours. He was prompt, professional and courteous. He made sure all my needs/questions were met before he left. And, most importantly he did not wake up my sleeping baby or barking dogs. Thank you!
Ashley P.
Ashley P.
3/17/2021
Bulwark exterminating is awesome! They completely stand behind their work. If there is ever a problem they will come out and re-spray. Chad Sample is our regular guy and I really appreciate how courteous he is when he comes in to our home. Our dogs just love him and he always does such a great job!
Latonya J.
Latonya J.
10/09/2020
I was impressed with my bulwark technician, he did an excellent job with communicating with us as to how he was going to treat the inside and out of our home for scorpions.
Very professional
Thank you Hunter
Bob O.
Bob O.
2/18/2021
Tyler Motley has done our treatment for years and is always pleasant while doing a good job. He always ask if we have any concerns
Ang A.
Ang A.
9/27/2020
Thank you as usual for awesome service! Nathan M. Is always good at communicating time of arrival.  I was super impressed that they even had something for a rat that was eating my garden.
Top notch service and much appreciated!! Thank you
Thao L.
Thao L.
03/05/2020
I've been using this company for a few years now and love it. We've had our doubts as I was continuing to see scorpions after multiple treatments but every-time I called, someone came out to respray and set traps.

This is well worth the monthly investment, as I've been stung before and now even more afraid of them.

Our house was recently serviced by Nathan M and he did an amazing job. Keep up the great work guys!
Andrew A.
Andrew A.
12/28/2020
Great job keeping my complex pest free...  all my tenants are very happy.  A special shout out to Curtis Hansen for making my place bug free and my tenants from complaining...  did us all a solid!!
Matt D.
Matt D.
03/12/2021
Curtis Hansen was the service tech that came out to spray at my place. He did a great job and was prompt and courteous. Thank you
Jessica G.
Jessica G.
12/17/2021
We had Jacob Whitfield spray our house and are pleased with the services Bulwark provides. They notify you prior to their arrival. They are always available in case there is a concern in between schedule visits. We've been using their services for over 20 years and are pleased with the overall cost and protection.
Kirsten B.
Kirsten B.
06/02/2021
Nathan M is fantastic. Not only does he do a good job with pest control, but he is very courteous. He does extra things like move in the recycle bin and he sends us pictures of our locked gates once he's done, since we have dogs. That is above and beyond. Highly recommend Nathan M!!!
Kaitlynn B.
Kaitlynn B.
1/13/2021
Been using them for a few years. One of my favorite things is that if I ever see anything between visits, they will come back for free. Today Curtis Hansen treated it extra well.
Colette G.
Colette G.
01/11/2021
I've been a customer for 5 years and Bulwark has been wonderful. Their customer service is great, and they are really devoted to solving your pest problems. They are also affordable. Their monthly service was less expensive than the national brand pest control services charged for quarterly service. Curtis Hansen sprays our house and is always professional and has great communication. I would recommend them to anyone.
Robert C.
Robert C.
12/22/2020
Been using Bulwark for over six years and have no issues. If new bugs show up we just call and they come the next day to deal with which has happen maybe twice since using the service as the season changes so do ants. Thanks Tyler and other representatives that do their job professionally and with respect to people and pet spaces.
Tana S.
Tana S.
11/09/2020
We have never had too many problems with the usual Arizona pests thanks to Bulwark! Lately, we noticed mouse droppings in the backyard. No doubt they were coming from the large open field behind our property. Carrie Cerovski came out to treat and set some traps. When we noticed dropping in the front yard a few days later, she came right back out for free and gave us a few more traps to keep our house mice free! The service was professional and friendly and COVID safe. Thanks!
Judith P.
Judith P.
10/21/2021
Chad is wonderful!  He takes the time to text us after a treatment and sends pictures when necessary when we are not home. Very customer service oriented. Can't say enough for the service we have been getting.
Kelli B.
Kelli B.
11/05/2020
I always get great service from Bulwark. They are friendly, professional and thorough. Hunter Hemenway went above and beyond today, he was so polite and pleasant, asked if we wanted the receipt direct or in the door and sent me a photo of my closed gate after he left, which I really appreciate as a dog owner.
Heather A.
Heather A.
3/30/2021
Had Heath Kelley come out for our service.  He was so polite, professional and did a great job!!
Kim S.
Kim S.
3/18/2021
I've been a customer of Bulwark for a few years now. All the guys that have come to spray have been very friendly and professional. Curtis Hansen did a great job with the weed killer today and took the time explain the service.
Leslie B.
Leslie B.
11/21/2020
We have been using Bulwark Exterminating for several years and are really happy with the results and their service.  Hunter is our technician and he texts about 30 minutes prior to arriving and follows up with a text afterwards explaining what he saw and did. This works great for us since we are often out when he completes the service. I would definitely recommend Bulwark.
Mandi T.
Mandi T.
07/02/2019
Sjohn (pronounced sean) was so great to work with. My very friendly daughter, who likes to talk to everyone, gave him a rock she had drawn on. He graciously accepted it, commenting on how he'll put it with his rock collection, making my daughter very happy! Then proceeded to give her a shirt from their company for being a favorite customer. He made her day!!

It's our first service with this company but I'm happy with what I've seen so far.
Ellen S.
Ellen S.
11/02/2020
Been using Bulwark for over 2 years in previous home and never encountered any negatives so it was very easy to continue in our new home. They are professional and responsive.  As a snowbird, we found ants in our pantry when we returned and with one call, they serviced  an additional time.  No more ants. Jovan our technician sends me a text when he's going to come so if there are any concerns I know when I can talk to him. Now that's service!
Highly recommend.
Michelle A.
Michelle A.
6/15/2019
Called these guys (and they answered!) at 6am.. I was mortified after seeing a momma scorpion with babies in my garage, and was also dealing with a huge beetle/cricket problem. I would fill multiple glue boards in my garage every few days and I was concerned it would only be a matter of time until those jerks got in my house! :)
These guys got me on the schedule for the same day and Nathan texted when he was on his way. He was on time, polite, professional, and very thorough. Since he left, I have not seen anything on the new traps! Amazing their stuff really works!
Great company for sure!
Nicki M.
Nicki M.
6/22/2020
Jacob Ellis was great! I feel he gave honest answers to my questions and provided low pressure, service. He even came early, of course called beforehand. Some companies can really be overbearing and a pest, and Jacob was not that way. Give him a raise.
Ian B.
Ian B.
7/17/2020
I've been a Bulwark customer for over ten years now, and it's people like Heath that are the reason why. He was friendly, knowledgeable and thorough. Very respectful of the property and clearly knew what he was doing.
Fay E.
Fay E.
09/01/2021
Provided thorough treatment for spiders.  Came as scheduled.
B H.
B H.
07/07/2021
I have been with Bulwark for 15 plus years. They are my go to when it comes to pest control. I recently purchased a new house to remodel. It has termites and cockroaches. Mike came out, assessed the issues and sent James Ferguson the next day to address the problems. Both Mike and James were professional, knowledgeable, and reliable. James is incredibly thorough and took the time to treat each infected area and explained to me the different types of insecticides. I highly recommend Bulwark.
Crystal P.
Crystal P.
06/08/2020
Jacob E just did my service and he was not only professional but he went above and beyond!! He notice some spiderwebs as he was getting ready to leave and went back for them so the job was done 100%!! Thank you!!
Ashley C.
Ashley C.
06/08/2020
Curtis was great!! So helpful, knowledgeable, and willing to take the time to do a good job. We love Bullwark!!
Brandon H.
Brandon H.
8/19/2021
Carrie cerovski came out to my house today and did an amazing job she was informative, professional, thorough and very kind. We felt very comfortable having her treat our house. Highly recommend.
Jason H.
Jason H.
07/01/2020
Jacob E with Bulwark always does an excellent job on my home. Any time I need call back service he is there quickly and takes care of any areas of concern!
Dr. Cindy B.
Dr. Cindy B.
6/23/2020
I had an excellent service today. My technician was Nathan M. He was professional, polite, clean, efficient, and knowledgable. Nathan made me feel like a valued client. He went above and beyond ensuring he abided by all COVID-19 safety protocols and procedures. I felt safe and comfortable. He also does a REALLY thorough job spraying the inside and outside of my home. He never rushes through the service and he is very confident in his job, which I greatly appreciate. Thank you, Nathan. Thank you, Bulwark. Keep up the good work!
Jennell R.
Jennell R.
6/22/2020
Technician, Jacob E did a great job! He worked outside and inside the home, including the garage.
Rhonda X.
Rhonda X.
6/16/2020
Bulwark Exterminating Technician Jacob E went to a great deal of effort today to search and treat for all the pests we had trying to overtake our home! We are so grateful for a knowledgeable respectful technician and company!  Thank you Jacob E and Bulwark!
Denise H.
Denise H.
2/21/2021
Curtis Hanson was our technician yesterday from Bulwark. He let us know he was on his way, and did a nice job when treating our property. He texted us afterwards with info on the treatment. Professional.
Sean R.
Sean R.
7/22/2020
Javan came through, was professional and handled everything with ease. Even locked the gate on his way out. On time and couldn't be happier. Bug free zone here?
Susan B.
Susan B.
06/04/2021
Garrett was great . The 5 star will come when they return to spray inside garage for some scorpions living' the high life .
Milton J.
Milton J.
5/22/2020
Jacob was on time very knowledgeable treated all areas professional no pest activity in the 3 years I have been with Bulwark would definitely recommend.
Mitch S.
Mitch S.
5/19/2020
I've been using Bulwark Exterminating for years now, and had very few issues with bugs. They are very responsive, and their technicians come out and do a great job each time. My most recent service with Garett Leavitt was great, he was polite, courteous, and thorough.
Shannon K.
Shannon K.
10/23/2020
I have been using Bulwark for several years!  They do such a great job and make sure you are always satisfied with your service.. any problems or if you see a bug they come back out right away to take care of it for free! The reps are very personable and considerate.. you usually get the same person.. I had Javan Olson today and he was great! Sprayed everything and made sure to shut my gate so the dogs don't get out! Always has a smile and sends a text to let me know when he's done!
Dustin A.
Dustin A.
07/10/2020
We have a pretty bad Scorpion problem at our house. Hearths always been super accommodating and helpful in our battle. He listens to our problem areas and we've seen a huge decrease in our scorpion infestation. Thanks Heath!
Ronda C.
Ronda C.
6/24/2020
Jacob Ellis was our technician and he was super helpful and thorough to make sure our scorpion issue was gone!  He explained everything to me about what he had done so that I felt confident with his work.  He is definitely a great technician and will be the reason we continue using Bulwark!  Thank you Jacob!
Cindy V.
Cindy V.
9/22/2020
Thanks to Heath at Bulwark! He has been treating out home for 9 months and always provides excellent service. He is thorough and addresses any concerns we may have as we live on the edge of Mesa and have many unwanted guests (ex. spiders, scorpions and mice). In general, Bulwark is an a professional company that exceeds my expectations in service as well as how they assist their customers. However, Heath in particular goes above and beyond with not only his thorough treatments but his positive and professional demeaner. He does not have to add that personal and friendly touch, but he does! Thank you!!
Susan S.
Susan S.
9/21/2020
We have used Bulwark for years, but really appreciate the knowledge and effort that our tech, Marcus Tate has put into our service from day one!
Nina D.
Nina D.
03/05/2020
An AMAZING company with wonderful service pro's. Javan came by today and did a great job and was very friendly. Will recommend this company to anyone.
Jamie K.
Jamie K.
02/08/2020
Bulwark has done a great job for our scorpion problem.  They always remember to spray our back wall and palms heavily per our request.  When we first moved in, our house had sat vacant for over 2 years.  I killed over 400 scorpions the first 6 months.  With Bulwark's help and some extra nightly scorpion hunting on our part, we only find 1 or 2 scorpions per year now.  Bulwark will also come out for free and do an extra spray if you find a scorpion.
Kelly M.
Kelly M.
5/15/2020
Garret is our technician and I just wanted to leave a review saying how professional and attentive he is with all the details and treatments! We are very pleased with our service on a regular basis! Thanks for doing your job well!! You are making a difference for good!
Suzanne M.
Suzanne M.
05/12/2020
Jayden did a great job. I like that he lets me know when he is finished and sends a picture of the closed gate. I have been using bulwark at several houses I have had for twenty years.
Andi S.
Andi S.
05/10/2020
Im always happy with the service Bulwark provides.   They're very upfront with the prices, no hidden fees or contracts.    The technicians are always friendly, informative, and courteous.  Jayden sprayed my exterior last week, excellent customer service.
Audrey E.
Audrey E.
11/13/2020
Ronnie did an amazing job at our home! He took extra care inside because I found a spider in my bathroom this past week and he made sure any spiders that may be left in my house won't make it thru the day! The Service Professionals at Bulwark are a big part of why Bulwark is the best!
Katie C.
Katie C.
9/24/2020
Bulwark exterminating always takes care of us! We let them know our issues and concerns and they are right on top of it. Their exterminators are always courteous and respectful! Nathan took care of us this time around and addressed our concerns regarding an infestation of ants! This company is wonderful!
Eric G.
Eric G.
07/07/2020
I have been using Bulwark for 7 years now and have consistently had good service.  Chris Coleman is taking care of my house these days and he is doing the best job so far.  He is thorough and is always thinking ahead... and on top of that he is super friendly.  Thanks for your great support Chris..
Mike F.
Mike F.
3/16/2021
Our guy Chad Sample always provides friendly and professional service, a four  company.
Sara J.
Sara J.
6/24/2020
Jacob was great today!
He was very kind and helpful, got everything done that I needed to fight the scorpion's.
Keep it up Bulwark, you guys are the best
Kendall K.
Kendall K.
6/20/2020
jacob aka jake, was very professional and nice! He was in and out in a jiffy! 10/10 recommend this company! Jacob aka jake was great!! He's by far my favorite that has come so far:)
Shannon S.
Shannon S.
06/10/2020
Thank you for the professional and helpful service I received today from Jacob E.
He walked the perimeter of the yard with me and found problem and treated areas that I was even unaware of...I'm very happy with his service.
Julie J.
Julie J.
06/08/2020
Jacob Ellis did a fantastic job! No more roaches. Yay!!!! Highly recommend him and the company.
Leticia V.
Leticia V.
06/05/2020
Chad Sample visited my home today and did an amazing job. He sent me a picture showing the heavy spray he did as I told him I had a previous tick problem which they also had taken care of for me previously. His service was great, very friendly and went above and beyond to make sure the tick and bug problem was taken care of.

Bulwark Exterminating helped me when I had a real tick problem outside my home a few months ago. It was horrible, and after one visit it truly made a difference and I was truly relieved. I called them shortly after that treatment as I did encounter a few ticks here and there in certain areas, and they came back in no time and did another treatment.

Would most definitely recommend them. Great service and quality.
J D.
J D.
9/17/2019
We've been using Bulwark Exterminating since moving to the valley and have been happy with their service overall. Their latest serviceman, Heath, was great!
Ty F.
Ty F.
12/27/2019
Amazing service - 100% customer and results oriented.  Top rating!  Garrett Leavitt was absolutely fantastic from start to end.  Very considerate and professional!
Kara H.
Kara H.
5/28/2020
They are very professional, polite and thorough. Jacob even found a wasp nest near our front door which we hadn't been aware of! Thank you Jacob
C H.
C H.
12/19/2019
Heath was great and arrived promptly after calling to let me know he was on the way. He was professional and got right to solving the problem. Had my follow up call immediately after he left to schedule the next visit. Happy to have help like that. Thanks!
Haley Z.
Haley Z.
5/15/2020
Bulwark is amazing. Garrett and Jacob were on time, professional, and knowledgeable. They explained the process and what to expect and made me feel comfortable. They were willing and able to answer all my questions and make sure I understood everything I needed to know. I have used other pest control companies in the past and have never received the level of service that Bulwark provides. Can not recommend highly enough.
Bruce J.
Bruce J.
1/26/2020
We love Bulwark! Our service pro always asks if we are seeing unusual pests and alters the treatment to fit what is going on. I highly recommend Bulwark!
Danielle O.
Danielle O.
05/01/2020
My name is Danielle. Nathan M. came to our home and sprayed heavily for scorpions around the perimeter of our home and even took the liberty to take care of some ant hills I had forgotten to mention to him.

He took a great amount of time to do an amazing job and was very thorough. Nathan is a genuine person and I recommend that everyone requests him.
Raquel O.
Raquel O.
11/12/2020
Nathan M thoroughly treated my home and was very courteous.  He did a great job!  Thank you!
Erin B.
Erin B.
01/08/2020
Garrett Leavitt provided wonderful service at our home! He is very friendly and goes above and beyond to make sure we are happy. I haven't seen a bug in months.
Tori L.
Tori L.
9/19/2019
We have been Bulwark customers for 5 years (3 different houses) and we've never had any issues. Recently our neighbors have been finding lots of scorpions and (knock on wood) we haven't had a single one. We told our tech Garrett about this last time and he went above and beyond to make sure we stay scorpion, cricket, and roach free (plus all the other little creatures)!! Absolutely recommend!!
bill s.
bill s.
01/02/2020
I know I take for granted that I don't have any crawly creatures entering my house all year long, but it's because of the consistency of spraying by Bulwark Exterminating.  Tyler is my technician and the company texts me that he's coming within a certain time frame, and sure enough... even when I forget, Tyler is promptly at my door at the time they indicated that he'd be there.  It's so nice to have someone take control of something so important and that I don't even have to think about it.  Please give them a call and use their services.   They're thorough, effective, organized,
polite and affordable.  I love this company.   Gayle
Bryan B.
Bryan B.
09/10/2019
September 2019 - Updating my original review.
I would like to clarify that I have no issue with any of the technicians that have actually arrived at our door to perform services. The technicians themselves have done what they were dispatched to do on a given date and have always been professional & respectful.

The problem is that the management and office is very disorganized. We were originally customers for pest control. Then Bulwark added the additional option of weed control. This weed control has 2 separate components - preventative treatment through the application of pre-emergence chemical, and then follow-up treatments, as needed, with weed killer to address any areas that pop up or develop after the initial application has been applied.

That program was initiated and organized by a former employee, Austin, who was very thorough & diligent with the program. He had a truck that was equipped to do both the pest control & weed control components of the services that we had subscribed to as customers of Bulwark. Unfortunately, Austin eventually moved on to pursue other opportunities, but we expressed our desire to Bulwark management to continue the same type of service in which both services could be accomplished in the same visit.

My wife & I both have very busy schedules & it's challenging for us to block off a window of several hours to be home waiting for a technician to arrive. So it's much more manageable for us to have both services accomplished in one visit. That was the plan. Unfortunately, this is where things started heading south.
In spite of the previous arrangements, we started getting scheduled for separate services - pest & weed control visits were not coordinated, in spite of our specific requests. We would get a text message advising that our next appointment was scheduled & that the tech would be at our property the following day at a certain window of time. (Yes, BULWARK actually chose the time based on THEIR schedule & then notified US when they would be coming the next day - only a 24 hour advance notice!)

Since the time that was selected typically conflicted with our schedules, we would have to call to reschedule the service. When we would call to reschedule, there was always confusion on the other end of the phone as the representative would have to place me on hold to research exactly which service it was that was being scheduled. So this pattern continued for months, and then there were also missed appointments in which the technician was a no-call, no-show. So we were at home waiting for a service that never was accomplished. When I called to speak with a supervisor about the missed appointment, the response I received was: I'm not sure what happened. I see where it was scheduled and then it was somehow removed from the schedule, but I can't explain how that happened.

So finally I had enough and I fired Bulwark. Some time weeks later I received a phone call from a manager who wanted to speak with me about why we discontinued our services. So I explained everything in detail. The manager, whose name was Dallon, made several commitments to us if we were to resume the service. The agreement included:
1) Bulwark would coordinate with us on scheduling - not just schedule us without a consultation, & we would have to least a week's notice. In addition, we would receive a confirmation call 24 hours in advance.
2) The services would be coordinated so that the technician that is assigned would be capable of doing both the pest & weed control in the same visit.
3) The next 3 services would be performed at a 50% discount as compensation for all of the customer service complications we had experienced.
There were also other promises related to the quality of service, focus & commitment to make sure that provisions were in place to effectively manage their agreements.
Since that time there have been numerous failures in every category. There has been no coordination of pest & weed control services, missed appointments, complications with the billing, and a reversion to the random scheduling with a text message notification of when THEY have scheduled themselves to appear.
Each time I have called the office I have had to explain myself over again, as the person I attempted to follow-up with from the previous conversation no longer works there. There must be a high turnover of supervisors and administrative personnel. It is no wonder none of the provisions of the agreements have been maintained. How could they be when the last person I spoke with who pledged to make sure everything is corrected, no longer works there?
So this week was the final straw for us. We no longer have any energy or desire to continue struggling with this company just to get the services we were promised. We believe that a company should make quality customer service a priority. We have not experienced that from Bulwark & as such we are very disappointed.
Wanda R.
Wanda R.
10/21/2017
Well this company just blew our appointment off again, the 4th time in about 6 weeks, even though we have a contract with them. Never a phone call to cancel,  just does not show up. I think they need to be reported to the Better Business Bureau, Which I will on Monday and possibly call 3 On Your Sides Gary Harper.
UPDATE :After receiving a message from owner Thomas and letting him know 2 weeks after his message we still had not heard from anyone, a manager finally got in touch with my husband. After my husband told him all that had gone on, much he didn't know, he sent 2 technicians to our home, and reimbursed our money for the contract.
Jon H.
Jon H.
3/22/2021
I had 6 month weed treatment. My tech was Curtis H. He showed up during the 3 hr appt window. I like that he called and text when on his way. He had been here before but still confirmed needs and instructions. He was very professional,  and checked in when done. He also explained return policy if needed.
Alan K.
Alan K.
7/17/2018
We have been using Terminix and have to say in a nut shell, they suck.
I went on Yelp and did some investigating and found Bulwark Exterminating. I had a call back almost immediately and they came out that Saturday to spray the entire home. William Bowlby came out and spent the better part of 2 hours spraying the entire outside inside and then setting up traps in the garage. Then we had one of the worst rain storms in our history on the following Monday. After a short call, William was back out here that same week and redid the entire outside of our home. I could not be more happy or impressed with the level of service we have received from this company. Thank you for making me feel like my time and money actually means something to you. We are, and will be recommending Bulwark to everyone we know.
Sara D.
Sara D.
03/10/2020
Chad S was fantastic. He was so nice and professional! He did such a thorough and efficient service, I am so happy with Bulwark and will tell all my friends and neighbors to try them out!
Lauren R.
Lauren R.
11/20/2020
Thank you Bulwark and especially thank you to our tech Chris C. for always doing such a great job. He goes above and beyond and has excellent customer service. I recommend them to anyone.
William H.
William H.
02/10/2020
I had Bulwark stop by today for my scheduled service. Garrett
(service provider) let me know he was here, but a little early and asked if it were ok to service my yard. I appreciated him asking and it was actually great he was early.  He took the time to provide complete coverage and did not rush through the job. Garrett was very polite and professional.
Sandy W.
Sandy W.
10/25/2020
I have been using Bulwark for many years.  They are very thorough and always follow up.  We recently had Chad at our home and he did an amazing job, very detailed and pro active with treatment to avoid a problem. I highly recommend Bulwark and Chad.
Alejandra S.
Alejandra S.
7/26/2019
Our tech Tima always does a great job when he comes to our home. He is very friendly! Bulwark provides great customer service and are always available when you need them.  They are also great at following up with you to ask if need more treatments.
Jordan A.
Jordan A.
07/07/2019
Ive had bulwark for a few years now for pest control -- the prior few times, a tech named Fantasia has come by -- she does an excellent job, she is extremely thorough and is beyond friendly. Happy to have her in my home and I very much appreciate her hard work. Thank you Fantasia and Bulwark!
Elizabeth B.
Elizabeth B.
05/01/2015
This company is basically harassing me. Used them for a year. 3 mo before my rental agreement ended I called to tell them I am cancelling service. They said ok.

Few weeks later I had an invoice at my door. Called and apparently something was lost in translation and a tech came out for our regularly scheduled service (funny because if that's the case he wasn't in the right time frame anyways) but the dogs were loose inside so he didn't get to spray in the house  (also funny because if they were loose inside, they were loose outside..thanks doggy door!). I said ok fine, scheduled to have them come back to do indoor and paid invoice but reinforced I am cancelling.

Dude never showed for indoor. I got an email saying he tried to service but no answer at the door which is bullshit since I had rearranged work and was inside reading a book waiting on him when he was supposed to be there. Called. Complained. They sent someone else an hour later.

Now I'm getting calls AGAIN that they serviced my house and there's a balance. I'm getting calls twice a day at least, I'm about to change my damn number. Fool me once, shame on you but fool me twice..

Gave 2 stars though because our house was bug free the first few weeks after sprays.
Gabbi M.
Gabbi M.
07/11/2019
Our tech Ronnie did a great job! We've been with Bulwark for a couple of years and don't have any pest problems - and there are many pests in Gilbert! We will continue to use Bulwark and all techs have been great!
K S.
K S.
9/21/2020
Thanks to Hunter and the Bulwark team, I can always count on good service. - Thank you for always being awesome exterminators and keeping us feeling safe and confident of a pest free home. This company always does a great job and so easy to work with!
Michele R.
Michele R.
3/22/2019
Pushy rude salesman. Ignored my no soliciting sign and rang the bell anyway. He dropped all my neighbors names, telling me that he was doing business with all of them. Creepy. I politely told him that I was happy with my existing service and he keep running his mouth. I again said no thank you and he kept running his mouth. He said that as soon as he was done with my neighbor all his scorpions would become mine. I said GOOD BYE. He kept grumbling as I was closing the door and I told him that he was too pushy for me. He got quite huffy about that... You would think I was standing on his doorstep instead of the other way around. I would never do business with this company, based solely on this encounter.
Jennifer H.
Jennifer H.
7/15/2019
Bulwark does a great job. They come for free anytime if you find a pest in between scheduled visits. Nathan M. was very thorough on his visit here to treat fire ants in extreme heat
Pamela M.
Pamela M.
12/20/2019
The service tech, Tyler was very personable, very professional, on time and extremely thorough.  Greatly appreciate the great service provided.  I definitely recommend.
Kathy S.
Kathy S.
12/19/2019
Heath was polite and friendly.  We have using this company for a year.  Great service.  Thanks.
A M.
A M.
07/08/2020
Jacob Thompson came out because I've been having an issue with scorpions and he not only sprayed but set traps And then at the end educated me on also spraying in the water/sprinkler system box/area. I didn't even know that was a thing but glad he covered all his bases.
Sarah S.
Sarah S.
07/09/2019
Nathan M was great to work with. He was timely, communicative and professional. We showed him the problem areas in our home and he used multiple products and techniques to ensure the problem would be resolved. He explained everything he did inside and out of our home. Bulwark had us scheduled within 24 hours while other companies we called were scheduling a week out. It is very comforting to know they have a 60 day guarantee on their services!
Ally M.
Ally M.
3/23/2017
The first problem was the tech took my check and didn't turn it into the office. For more than a week he drove around with my check in his car. Then the company billed me for the service I already paid for.

Then they would text me in the afternoon and say, service tomorrow between 8:45-12:00.  We'll, I work.
I need a little more heads up. Three days would be great. The last straw was today. My window for service was 3:00-6pm. I got home at 2:00. Waited and waited. They no showed !!!! I'm done
Briana L.
Briana L.
12/01/2020
Jacob Thompson came out to my house today and did a Fantastic job. He knew exactly what to do when we told him about our ant problem!! Thank you, JacobT!
Joshua B.
Joshua B.
11/14/2019
Chad S. was our tech this time and he was extremely professional and explained every thing he did in and around our house. Highly recommend him for all your pest control needs.
Brett W.
Brett W.
11/02/2019
Highly recommend for pest control and scorpion treatment. We just moved and we are dealing with new and expected problems with scorpions living close to the desert preserve. JOSHUA DE ALBA did a great job treating inside and outside home and around property perimeter. He answered all of our questions and there was no charge for a call back when you have an annual treatment plan. He set bait traps in garage and left extras. Good company with great customer service.
Christine B.
Christine B.
2/15/2017
We have been Bulwark customers for about 14 years now and have always been happy with them. Chris lets us know when to expect him, and makes sure to check in to see if we're having any issues. When we've had a specific concern, like ants in the house, Chris knows just what to do.  He does a terrific job!
Jamie S.
Jamie S.
10/22/2020
Marcus T called to ask if he could come earlier than my appointment time, and then arrived promptly just like he said he would. He was thorough outside and in the garage, and even left a sticky trap to monitor any potential bug movement between now and my next treatment.  He texted me to let me know when he was finished, with a reminder to close my garage door. I appreciate his thoughtfulness!
Heath S.
Heath S.
07/10/2019
Fantasia with Bulwark did an amazing job!!!  That you guys.  We've used this company for year and always satisfied!
Wendy H.
Wendy H.
10/03/2019
Today Anthony Fernandes was my technician.  He was very good.  We specifically wanted inside garage and house today because we are usually not home when they come to treat and we had seen a pest or two inside.  We believe he was very thorough and also was polite.  He asked if he could open closets or go upstairs.  I appreciate that.

Now hopefully this will do the trick.
Brianna V.
Brianna V.
9/24/2019
Heath was professional, timely and very friendly. It was so nice that he called to give us a heads up before driving and was very thorough with the work.
Rachel S.
Rachel S.
6/13/2019
We have always had a good experience with Bulwark Exterminating and our most recent experience is no exception. Our technician, Fantasia, checked all of the boxes to receive an exceptional rating. She was on time, very courteous and professional and took the time to walk around outside with me to examine exactly where the ant problem was located and answered all my questions. When she was finished she gave me a slip outlining what she did but also told me personally what she found, what she did to remedy it and gave me a time frame of when I could expect my little friends to be no longer. I appreciated the personalized service and would recommend her to anyone!
Ed H.
Ed H.
9/21/2020
I use Bulwark for my bimonthly pest service. Our normal tech is Chris C - super friendly and does a great job. Today we had Nathan M and he was awesome too! (Thanks for getting all those spider webs!)
Sheri C.
Sheri C.
06/05/2020
Jacob E. serviced my home today. Seems to be a lot of bugs this year, and he was attentive to my concerns. Jacob was polite, professional, and thorough. Thanks Bulwark!
Millia J.
Millia J.
06/04/2020
Jayden the tech that came out was fine, in and out polite, but I did have an issue with the initial service offered, and I called Bulwark and spoke to supervisor Brandon. I'm confident it is in process of resolution and I'll update my review later. But I do like Bulwarks' responsiveness and customer service attention to the manner. That's refreshing.
Brian M.
Brian M.
06/04/2020
Thanks Jacob E at Bulwark for the consistent good service. Also, appreciate you taking the time to let me know the areas needing additional attention.
Nichole B.
Nichole B.
06/03/2020
Our technician Garrett is very thorough and always sends us pictures and updates after treating the property. He is very courteous and always smiling. Highly recommend.
Keith D.
Keith D.
7/16/2018
Service level is declining. The service technicians are rarely here more than 10 minutes (I know because I am home during the day). We still get scorpions and other bugs in the house.

I had their termite treatment done, which was advertising as digging a trench around the base of the house to apply the chemicals. Instead, the technician merely raked back the decomposed granite ground cover, applied the chemicals and then raked back the rock cover. Certainly not what was advertised.

Used to be a great service, but costs keep going up, there are regular billing errors, and the treatments seem less and less effective. Not recommended.
Diane C.
Diane C.
8/28/2019
I was referred to Bulwark from a friend & I wasn't disappointed. We recently moved into a different home & we've seen a few scorpions, spiders, crickets & earwigs. Not surprising in this AZ heat but I don't want them in my house! Bulwark came out the same day, explained how these creatures/ insects reproduce & how they fix the problem. Garrett (& Chris) arrived on time & explained their plan of action. Garrett was polite, respectful & personable. If there is any sightings they will come out for Free in between their 60 day scheduled spray. Thanks again Garrett & Bulwark! I'd definitely recommend.
Sabra S.
Sabra S.
03/09/2020
We have used Bulwark for many years and have been extremely happy with their service. Getting ready to move out of town and found some gnats that must have been hiding in some storage boxes. They were very accommodating and scheduled the visit at my convenience, even though our regular guy wasn't available. Thanks!
Anne V.
Anne V.
03/07/2020
I've been using bulwark for 1-2 years and they helped to clear up the roach issue. Since steady treatments I don't see them. It's easy to schedule appointments and they have weekend spots. The technician Curtis h did a good job with the treatment today. He was efficient and had good customer service.
Ryan C.
Ryan C.
08/03/2019
We have had an outbreak of scorpions in our house lately and needed an exterminator. Nathan arrived on time, called us in advance and was done in less than an hour. He was nice, polite and left no trace he was ever at our house(other than the dead scorpions). We will continue to have Nathan back and would recommend him to anyone in need of an exterminator.
Oscar G.
Oscar G.
08/02/2019
I've been using Bulwark for nearly 3 years now and their tech Bronson Figueroa is an incredibly friendly and saavy guy. He applies the treatment quickly and even recommends best practices to get ensure scorpions don't find their way into the home. He's a trustworthy and friendly tech and its always a pleasure when he comes to treat our home. Thanks Bulwark.
Nat P.
Nat P.
04/06/2020
We've been using Bulwark for the past 15 years and we love their service especially Tyler V. He always goes above and beyond for us, he's truly the best. Thanks Tyler!
Kali S.
Kali S.
04/03/2018
Overall results are skewed.  The technician gets a tip if you leave positive review.  That, in and of itself, is shady and leads to skewed results, but that not really my beef with Bulwark.  The technicians are great.

Ive been a customer for 4-5 years.  About a year ago, I called specifically for a pigeon problem. I left a message and got no call back.  I had my landscaper help me block their nest (note: not a landscaper's job, but since Bulwark won't call me back, I did what I had to do at he time).  So, the pigeons have found a new place to nest on my roof.  So I gave it another whirl to see if I could get someone out to take care of the problem.  First call, I was disconnected when transferred to Brandon the bird guy's voice mail.  Maddening.  Of course I got no call back so I CALL BACK when they should have been calling me back, but whatever.  The second person tried to get a hold of Brandon, but no luck.  Shocking, I know.  So she came back to me and told me she will text him and tell him to call me.  He never called.  

I gave up dealing with this company.  Its infuriating that Brandon the bird guy didn't call me back after years of using this company.

I cancelled my service and signed up for a new service that is taking care of my pigeon problem tomorrow.... and as of the writing of this review, I still have not heard from Brandon the Bird Guy.

They'll faithfully take your money, but no one will call you back if you need something specific.

Moving on..,  GOOD BYE.
Cheryl J.
Cheryl J.
07/07/2020
Had my first spraying today with Bulwark and I was highly impressed with how thorough the technician was!  I already use Bulwarks Security System - - they're just a good reliable company.  My neighbor has been using Bulwark Pest Control for 18 years now!!  The technician today, Christian Medrano, did a great job covering every single thing I was concerned about!  Thank you!
Aaron E.
Aaron E.
07/06/2020
We've used Bulwark for years now. Nathan M. takes great care here in Chandler, AZ. Even texts pics of what was done. Great service.
Katie S.
Katie S.
6/28/2019
Chris Pate was our tech and did a fantastic job! He made sure to explain everything he did and asked about all the pests we had been seeing. He also had to step through kid forts to get to where he was going so he was one brave guy! Thanks for coming and spraying even with 3 little girls staring at you the whole time and answering their questions.
Carolina S.
Carolina S.
6/25/2020
Jacob E. did a phenomenal work! He was very friendly, respectful, considerate and did his job professionally! I am very satisfied and happy with his work. He left no doubt in my mind and so I can live calm and worry free from my kids coming in contact with any scorpions. Thank you!
Sheryl B.
Sheryl B.
6/25/2020
I used Bulwark for the first time. Tami M set up my service promptly and Nathan M did a fantastic job.  He was friendly, prompt & thorough.  We pointed out our problem areas and he made sure to treat those.
Elle S.
Elle S.
6/25/2019
They are always on time, take care of any issues or requests i have without delay. Give good advice to help keep my home pest free.
Anthony G.
Anthony G.
6/24/2020
I am always pleased with the service Bulwark provides. They are always willing to come back and make sure that we are happy with our service. Jacob E. came for a follow up visit today and went above and beyond! Thank you Bulwark and Jacob.
Lori L.
Lori L.
8/31/2019
I have used this company for a few years to control my scorpion problem and they are always awesome. They make it easy to schedule around my dogs which is important for us.  Megele Davis and Anthony Fernandez were my techs today and they were on time and did a great job as usual.
Jaimie G.
Jaimie G.
6/13/2020
I was very impressed with Jayden Meeks professionalism while treating our property. We were away on vacation when he came, but we were able to speak with him through our door bell camera speaker. He made sure that our areas of concern were taken care of and he also went above and beyond and sent us a picture of our gate ensuring us that it was closed and secure after he treated our back yard. Thank you Jayden!!
Tammy P.
Tammy P.
06/09/2020
We were recommended to them by some family members. Talked with the owner Chris initially. He was very friendly and answered all our questions. Jacob E showed up on time for our scheduled appointment. He was polite, friendly, and explained what he would be doing for the initial visit.  I would definitely recommend this company to anyone.
Deepak V.
Deepak V.
8/16/2019
I have been using their services for more than 3 years. Should say pretty pleased! Heath is the Pro who did the service this month and was very helpful!
Claudia Z.
Claudia Z.
5/28/2020
We found one scorpion in between pest control appointments. I called Bulwark and they sent a technician for a free of charge inside and outside treatment. Heath was very professional and punctual!
Holly A.
Holly A.
5/15/2017
Very happy with Bulwark. I've called a time or two to discuss particular problems we were having; I always got great customer service by phone. They've been willing to work with us to make sure we're satisfied with the way they keep our home and yard free of pests. Our most recent tech was Alexa M and she was especially fantastic--she made the effort to do everything right, and she was really pleasant and personable as she worked around the property. 3/22/2016

Updated 5/8/2017: still happy with Bulwark. In particular, I'm pleased with how pleasant and helpful the techs are. Most recently my tech was Zsanaiah B; she did a really great job for us.
Marie L.
Marie L.
4/23/2020
I've been using Bulwark Exterminating for years & wouldn't ever consider another service. Bulwark is always prompt to reply to any questions, setting appointments that fit my schedule, & responsive to offering the right service for my home. I am especially impressed with my service technician, Chris Pate, he is the best!! I can count on Chris for his expertise and he is extremely knowledgeable on different types of pests & always takes the time to communicate with me. He has been my tech for years & I know I can trust him & his advice. He is another reason why I stay with Bulwark!
LeighAnn D.
LeighAnn D.
4/16/2020
We've been with Bulwark for over 13 years. They are always very friendly and professional. Today was no exception. Jayden Meeks did a great job communicating with me and texting when they are done is a great addition!
James B.
James B.
4/14/2020
Just a quick note to recognize Nathan M who serviced out home today. He did a very thorough and professional job.
Helen H.
Helen H.
05/06/2018
Scorpion busters! After some extensive research on Yelp, Angie's List, and Google, we decided to give these guys a call and we're glad we did. We've been fighting an uptick in scorpions in the area on our own for the past couple of years with no sustainable success. But with our little son crawling around we didn't want to take any chances. We ordered the specialized Nocturnal Scorpion treatment and after 2 treatments, we haven't seen a single one! Excellent work, Bulwark! Highly recommended for anyone with scorpion problems.
Liz D.
Liz D.
04/03/2020
Garrett with Bulwark is great! He always goes above and beyond with his service and professionalism! Thanks Garrett!
Flaviu F.
Flaviu F.
04/03/2020
Heath did an amazing job today. He took the time and explained what he was doing and gave us tips on keeping the scorpions away. Amazing job
Rich H.
Rich H.
3/25/2020
Had our usual good service from Nathan M. today. Polite and considerate of coronavirus concerns and social distancing.
Brian B.
Brian B.
3/25/2020
Nathan M did a great job at my house today. I have been using Bulwark for months and they always do a fantastic job. Nathan went above and beyond and followed up with a text on the services he provided.
Nic P.
Nic P.
3/24/2020
Chris Pate serviced our residence and did an amazing and very thorough job. We have already noticed a huge difference! Chris was professional along with very personable. We will continue to use Bulwarks services from here on out!
Crystal B.
Crystal B.
7/13/2018
We had a huge spider issue in our Seattle home. We knew it was beyond us using sprays or pesticides on our own to resolve the issue. We found Bulwark had positive reviews so I called and was met with wonderful customer service! Nick Arklills came and went through our entire interior and exterior treating our entire house. He was wonderful! We will be using this company every two months and referring them to neighbors and friends!
Lis R.
Lis R.
03/07/2020
Been using Bulwark for years. Nathan M. Was our service person today and was excellent. Professional and effiecient.
Ann P.
Ann P.
03/01/2020
Could not ask for better service than Bulwark Exterminating.  We have used this company for well over 10 years.  Started with them in Scottsdale when we had a severe scorpion problem.  Service we were using did not reduce the problem at all.  Bulwark began treating and they slowly started reducing in number until they were no longer an issue.  If we ever did have one it was so slow moving it was easy to kill.  When we moved to the East valley about 6 years ago we continued to use Bulwark.  Tyler M is our technician and is AMAZING.  So personable and professional...now everyone in our family and many of our friends use Bulwark and Tyler.  Would never think of switching to another company.  Thanks Tyler!!!
Miranda D.
Miranda D.
5/18/2018
Jason with Bulwark is fairly new to my neck of the woods after my favorite Bulwark employee moved away . That was Adele ( she was awesome ) . Jason listened to my concerns and was very helpful and did a good job . He will be back if I have any more little creatures that I don't like ! Thanks so much Bulwark ! Have a great weekend . I look forward to working with you for many more moons .
Maureen M.
Maureen M.
10/25/2019
Ronnie serviced our home for scorpions as well as other pests. I'm always pleased with Bulwark's service and friendliness of their employees. They are always here in the window they say they will be here.
Marcie T.
Marcie T.
8/28/2019
Tyler V. did a great job getting rid of my ants. If you have pest issues please make sure you call Bulwark.
Adam R.
Adam R.
11/21/2018
We have had Bulwark for the last ten years and have been very happy. Our new technician, Michael McKeithen, has done a wonderful job treating all of our pest needs. In addition, he is an excellent person to interact with and completely answers all of our questions. If you can get Michael to service your house, go for it!
Claudia H.
Claudia H.
01/03/2018
Great customer service every single time. Unlike their very famous competitor (that you almost have to beg for their service and won't even give you a call back!)  this company is RESPONSIVE. We've been using this service for a little over 6 months now and can't be happier. Our regular tech, Tyler Motley, is friendly and polite and always shows up with a smile. We are happy we chose to support this business and will continue to. And so should you! Don't hesitate, and schedule your appointment soon.  Our house was possessed by ants, and now I don't even know what they look like anymore :)  Thank you for your great service and Happy New Year!
Matt S.
Matt S.
9/23/2010
We had Tyson come out from Bulwark and take care of a little scorpion situation we had.  I found one scorpion in 2 of my bathrooms about a week apart, and that had been the most scorpions I'd seen in over 3 years.  We were using another service, but found out they were not treating for scorpions - and I wanted them gone.  They also found a ton of black widows, eggs & webs ... truly makes my skin crawl.

Tyson taught us a bunch about scorpion myths that a bunch of other businesses were trying to feed me.  I don't want to get in to all them now, but let me just say, there is a lot.

One of the main things that impressed me was seeing Tyson put on little booties when he came into the house ... I have had service for many years from other providers, and none ever put on booties to help keep my home clean.  Some other things I have never seen, they treated and cleaned out webs in cracks high around the porch area of my back and all around places that normally are not hit.  Also did a treatment in the outlets where bugs may be hiding out.  

It feels good to be attacking my problem before it becomes a real problem.  Professional service, didn't  try to up sell my anything and answered all my questions.  Bottom line?  I am just glad to be getting rid of the scorpions & black widows, especially with little kids running around my house.  Speaking of that, the product they use is non toxic - won't hurt the kids or pets & I like that a lot.  

I have no problem at all fully recommending these guys to anyone looking for pest service!!!!
Pete S.
Pete S.
8/26/2017
As I've mentioned with some previous reviews, my wife and I just moved to the area from out of state.  We heard about some of the pests (mostly scorpions) that can plague a house and weren't sure how to handle the problem when we saw some.  A close friend recommended Bulwark so we reached out.  Lance showed up on time, was professional and knowledgeable and finished the treatment quickly.  Using Bulwark and Lance has provided us significant peace of mind and we would highly recommend them to anyone with a pest problem.
Alex W.
Alex W.
9/28/2017
Had my house serviced again today by Wayne. He's a nice guy who is always timely and takes the time to answer my questions. He makes sure he covers every nook and cranny to ease my concerns and give me peace of mind. Good work Bulwark and great job Wayne! Thank you!
Nancy R.
Nancy R.
1/15/2020
I have been using Bulwark Exterminating Services for many years and truly appreciate the professional and thorough services provided by my Technician - Garrett Leavitt.   He is always polite and takes care of any issues I have with pests in an around my home.  He certainly is an asset to the company.  Thank you Garrett!
Catherine N.
Catherine N.
9/30/2019
I have used Bulwark for several years and they have been great to work with. They're responsive to my requests and all of the technicians I have worked with have been friendly and helpful. Tyler Wilson has treated our house several times and will call ahead and let me know when he's on his way which helps me a lot. You can't go wrong with Bulwark!
Bill M.
Bill M.
9/23/2019
Garrett was very personable and extremely professional!  Worked in an efficient manner even in inclement weather!  Would highly recommend.
Kevin C.
Kevin C.
01/03/2020
Landon the termite guy does an outstanding job. Came at the appointment time. Reviewed what had to be done and knew exactly what to do. Was neat and left everything as he found it if not in better condition. Would recommend him for any problem you may have.
Monica K.
Monica K.
8/22/2018
We are pleased with Bulwark and with our service rep, Rod. We've used this company for a couple of months now, and we are pleased with their knowledge and professionalism. They have done everything to live up to their agreement to come back when problems are still present. With the monsoon season upon us, along with a landscaping project going on, we've had an influx of scorpions. Rod has been real informative about scorpions to help us understand the problem better. This has been reassuring. We are hopeful that with the consistent spraying that our problem will go away once and for all.

Looking forward to watching Bulwark continue to keep our home a safe and healthy place to live.

Doug and Monica K.
Debra C.
Debra C.
12/14/2019
Tyler does an excellent job every time he comes over to my house and sprays. He is friendly, knowledgeable  and thorough. I highly recommend hi and Bulwark.
Paul A.
Paul A.
12/12/2019
Excellent service from our technician Heath! Extremely courteous and attention to detail!
Emily Y.
Emily Y.
3/19/2020
Their customer service is horrible. Also their appointment system is very inconvenient. They will automatically set up appt and come out without even notifying you (even though they said there will be pre notification) - the few years I've had them they've come out so many times when I am not home, and I had to reschedule, and the technicians say they only come out for service to houses they are told to? They can't do the rescheduling and I will need to call their office to re-setup everything. I paid an arm and a leg for termite service for a small house and was told they will come out and drill holes and do things and pour the chemicals etc ... I asked a friend to be home, because I couldn't be, and my friend told me they came out for 5 min with a bottle of chemicals, and just sprayed it around the house for 3 min then said they were done then left. Is this really how termites are treated?!? When I called to ask and find out more about what happened their supervisor said they will find out more and call back, but never got a call. Their promises are empty promises, and their customer service is horrible. I really tried to make things work, talked to them, told them about their inefficient and inconvenient scheduling, what the technicians actually do, and pricing (also quite pricy each time) as I don't like to switch from company to company without really giving them a try, but they really tested my patience during the few years and now I am giving up and switching to another. If I had known better I wouldn't even have started with them.
Victoria F.
Victoria F.
11/22/2019
Fantasia did a fabulous job.  She was very courteous, cheerful, and went out of her way to be helpful.  Bulwark has had numerous great techs in the past that have come to my house.  All of them have been great representatives for the company.
Amanda V.
Amanda V.
1/27/2015
We have used Bulwark for a year now and we are so incredibly impressed with the service we receive. Our tech, James, is always on time and calls when he is on his way. Which is great for us since we have a baby who could be napping. He is efficient and very knowledgable. For the occasional instance we saw an insect I would call Bulwark and without even blinking they would send James to spray again. And James always shows up with a huge smile! The operators that I speak to are always so friendly as well. That kind of guarantee and assurance is so amazing. We will continue to use Bulwark and will recommend them to friends and family.

Thank you for keeping my family away from the things with more legs than me and doing it with great service.

Amanda V.
Farooq K.
Farooq K.
3/20/2015
Ryker provided 5 star service with a kind personality.  He was able to do everything that I asked him to treat my home for scorpions.  They were able to spray 25 gallons around 25 feet barrier, dust the walls, and spread granules on the property.  I could not have asked for me, and definitely glad that they did such an amazing job.
Thank you Ryker and Bulwark!
Sean N.
Sean N.
4/30/2017
Wanted to thank Cavett Richards for doing such an amazing job spraying our home. He took extra time to make sure he got areas previous companies missed. He had a great attitude as well! Hope we get him every time
Mo K.
Mo K.
10/23/2019
Fantasia was wonderful! Prompt, friendly, and offered exceptional customer service. She was very communicative with our needed services and gave us great advice beyond pest control for our home. We look forward to working with her again!
D K.
D K.
09/06/2018
Very disappointed with service almost 3yrs with Bulwark. My scorpion problem has stayed about the same maybe slightly worse, but now it is really going to be bad because a scorpion had her babies in my house. Working with Bulwark regarding my issues have not worked. But this last time I spoke with manager he wanted me to have weekly sprays but did not pre set up appts like the manager did a year ago when I had same continuing issues. I would have to call to set them up. But was told last time that the rep would set it up. He didn't. I am getting older and forgot to. Well today is Wed and I called to get them to come spray on Saturday. They told me that no one would be in my area that day and the soonest was next Wednesday. But it is funny how they constantly call one day prior to making an appt for the following day on my every other month appts. Makes no sense! I'm supposed to be sprayed weekly!!! I told the gal forget it. I am just canceling service as this is way more work than necessary and gave them way too many times to make it right. What a waste of my time and money. What happened to the 48 hr service and the satisfaction guarantees. I'm so tired of getting stung every year and constantly finding scorpions in my home monthly. It's no longer worth the hassle to me at this point.
Mary N.
Mary N.
2/20/2018
We are delighted with the service provided by Phillip Rushing.  He has worked very hard to eradicate our scorpions and so far so good since he started coming.  He is also very polite and respectful.
Dawn B.
Dawn B.
9/16/2019
I've been with Bulwark for quite a few years now and I'm extremely happy. Brian my service tech goes above and beyond. This company always takes care of problems and if I have issues in between my service times they come out immediately.
EJ K.
EJ K.
6/29/2015
I could not rate Bulwark Exterminating of Mesa, AZ any higher. They have been extremely professional for the 8 years or so that they have been servicing my home. They are friendly. They are professional. They ask questions to help determine what they need to address. They dress right and wear shoe boots when in the house. They go the extra mile to make customers happy.  Most importantly, they keep the pests away!
My current assigned technician, Chance J., is awesome, but I will say they are all very professional and go the extra mile!
Chris C.
Chris C.
08/05/2016
Typical corporate bug company. There salesmen are the sleaziest I've ever came into contact with claiming they and their wife are the owners! Like really dude? You are the OWNER and you're knocking DOORS? Dude nobody wants your shit service.
Stacey P.
Stacey P.
8/30/2019
I have been using Bulwark for several years and really like this company AND the folks they send to take care of my home.  We had to pause them for about six months and we just resumed service.  Jason C came out and really did a great job!  He was super friendly, caring, and paid attention to my attention-loving dog:).  I feel he really went above and beyond to make sure I had the proper coverage and was rebaselined appropriately.  THANK YOU Bulwark and Jason!
Cody W.
Cody W.
11/15/2019
Garrett did a fantastic job.  Had some palm trees planted and had a ton of scorpions that came with trees.  Garrett spent extra time and made sure all the problems were taken care of.
Danielle Z.
Danielle Z.
8/29/2019
I don't normally leave reviews but I was very happy with Tyler Wilson both times that he came to my house to treat it. We missed each other one time  and he came back after the rest of his services when I was home to make sure my house was treated that day because I had someone moving in the next day. He was quick and professional!
Joseph B.
Joseph B.
8/28/2019
James Ferguson is the best! He is so knowledgeable and friendly! Thanks for taking care of my home, James!
Gwen L.
Gwen L.
8/26/2019
Megele Davis was the Best technician I've ever had from bulwark . Request him if you can! I like that they come back out if you need anything overall My husband and I are very very happy with this company.
Lainie S.
Lainie S.
05/09/2016
We are new in Arizona and I was hesitant to pay a pest control company. Six scorpions inside and I was ready to call. We received a nocturnal visit. Our technician Kristopher was very polite and helpful. He sprayed our boys' rooms first so they could go to bed. He was very knowledgeable and talked us through what he was doing and why. One week later, haven't seen a single live bug or scorpion in the home. I am impressed! Worth every penny.
Sandy R.
Sandy R.
7/19/2019
I've used Bulwark Exterminating for several years.  My technician, Michael Spletstoser, gets an A in my book.  He is courteous, timely and conscientious about his job.  He always tackles any trouble spots that we may have.  He remembers past areas of concern and attacks them as well.  I always look forward to seeing his friendly face.  You can't ask for much more.
Owen W B.
Owen W B.
8/16/2014
These guys come out once a month and do a fantastic job. I have recently had some issue with scorpions and they have  helped address that. Here is my point. If you want them to just come out and spray, they certainly will, and do a great job. However, if you actually want to talk to them about your particular situation, they will actually listen to you and tell you what they are going to do to address your concerns.

I had Mr Cavett Richards come out for our last spray he made the wife and I feel like he did not have somewhere more important to rush off to. He took a great amount of time and attention to the details. Most if not all of the technicians at Bulwark are like that but this was a particularly positive experience.
Allison B.
Allison B.
7/17/2019
Jerry did a great job! Treated for spiders, ants and earwigs and was in and out quickly. Will continue to use Bulwarks.
Chris W.
Chris W.
10/03/2015
Chakota did an exceptional job! They came out for everything. After the last set of rain we had scorpions, ants, Black Widow's and crickets all over the place. Right after they came out I found a scorpion inside but up high so maybe getting away from the pest control solution. I have not seen any more since that and service was about a week ago.

I signed up on the monthly plan and look forward to countinuing mour scorpion and bug free existence inside the home!

Thank you Bulwark
Brenda B.
Brenda B.
07/01/2019
Our tech was Dallin Mortensen. We did some landscaping around our house and, afterward, saw some bugs inside and outside our home. Dallin, from Bulwark Exterminating, came and sprayed inside and around our home at no cost as we were in between our normally scheduled service times. He was kind and professional. We continue to be very happy with Bulwark. My husband called that morning to notify Bulwark that we had been seeing bugs. They sent Dallin the same day.
Mike H.
Mike H.
6/27/2019
Just had Ronnie Guillermo out to spray our house.  He was a few minutes early, which I appreciated.  He was also fast and made sure to get all the areas I pointed out to him.  Super friendly dude.
Phil A.
Phil A.
6/14/2019
Technician came in and did a thorough job inside and outside my home. Dallin was friendly and professional, and worked very efficiently. I am very happy with the service he provided.
Dion U.
Dion U.
6/13/2017
Wayne Keizer did an excellent job today at my house in Mesa,Arizona for his first time here.  My home is very large and not easy to do.  Well done Wayne and thank you.  Excellent company and I have been with them for a long time.  Thank you Bulwark.  There customer service is excellent!
RayJay C.
RayJay C.
05/08/2019
Brandon H. Is the only rep I will have do our houses! He is polite, professional, and always helpful. I had water leaking from my garage door this past service and he took a minute to help identify the cause of the leak... he could have just continue about his business but instead took the time to try and help me. We also noticed a termite trail and he took the extra time to provide an estimate. He puts up with us every visit with a smile! :) Thank you Brandon!
Lisa B.
Lisa B.
4/26/2019
Brandon did a great job.  He came out to perform our initial service and was fast but thorough, and walked me through what to expect with their every other month general pest service. He also gave me a quote for termite service, which we plan to follow up on. As first time customers with this company, we get a bonus with having Brandon service our account, because he serviced our house under the prior owners. Highly recommend Brandon and Bulwark!
Mackenzie J.
Mackenzie J.
09/10/2018
Brandon H. is my technician. He is fast, efficient and has a great attitude. I have used Bulwark for probably 5 years now. I think they are the best.
Heather L.
Heather L.
03/07/2016
Alexa M. Is an amazing tech! We have been battling roof rats and she is so knowledgeable and proactive in fighting them. She is also extremely nice and understanding to our situation, which means the world to us. After 2 weeks of treatment I think we have eliminated 98% of the roof rats, and I couldn't be any more thrilled. THANK YOU!!!
Jessica O.
Jessica O.
12/14/2015
I started using Bulwark in October and I am so happy I found them. They have extremely knowledgable staff that works diligently in resolving pest problems. I have a new home but had already spotted a couple of scorpions in the garage. They came out and took care of that. I love that they guarantee they will get rid of pests even scorpions which is so important to me since I have an infant. I would recommend them to anyone who is interested in having a pest free home!
Michelle N.
Michelle N.
4/29/2016
I use Bulwark Security, and am thrilled with the service. So when the time came for me to find a new exterminator it seemed the best choice, after the experience I had with an unknown pest control company. From the initial call, to my first servicing it has been fantastic! The person I spoke with on the phone made it so easy for me to get started, even though I was out of town at the time. When I returned, my neighbor told me that a tech (Kristopher M) from Bulwark Exterminating has been, and spent a half an hour to 45 minutes spraying. I am sure that every visit will not require that long of a visit, but as this was my first spraying I can't tell you how good I feel about the service! Especially since I wasn't home. I suspect that the last company I used would spend 5 minutes, if no one was here. I will definitely recommend Bulwark Exterminating to everyone!
Vicki C.
Vicki C.
02/02/2017
We just had a visit from Rick, our tech.  He is always professional and nice.  He is always more than happy to help and assist with any of our bug problems.  He is knowledgeable, always thorough and we appreciate his concern. I highly recommend Rick with Bulwark Exterminating!
Sarah D.
Sarah D.
12/28/2015
we had Bulwark for 8 months, receiving nothing short of exemplary service.  Our technician was an absolute joy to work with and the nicest guy in town.  He spotted a black widow on our boat trailer that happened to be in our driveway during our visit and killed it before it caused any issues with our pets or kids... that was worth the service right there! We enjoyed a fantastic summer without biting ants or crickets and have absolutely nothing bad to say about these guys.  Thanks for the great Service!
James K.
James K.
06/03/2017
I filled out the online request form and the next morning received a phone call from Bulwark. All of my questions were answered with confidence and experience. My appointment was set for my initial visit which was only 2 days later! The tech that came out was very knowledgeable, respectful of my home and my bombardment of questions. He took off his shoes at the door and left them outside while he did the interior crevice treatment. All in all the appointment took 20-30 minutes and I wasn't left with questions lingering. Since my treatment I've seen bugs galore running away from our house. The past 3 days though... quiet as can be, no crickets, no cockroaches, no bees, no black widows and no scorpions!!! I highly recommend Bulwark for their professionalism, pride in service and value!
Diana A.
Diana A.
06/03/2017
I like to compliment Chris Coleman on helping me get rid of the insects (mainly scorpions) I was having. Use to see 5-6 a night now I'm lucky to find 1 a month. Thanks Chris
Greg G.
Greg G.
8/28/2015
We just had our first treatment provided by Lance.... I was very impressed with how thorough and professional he was. He moved furniture instead of going around it, he set up glue traps all over the garage and explained what he was doing. Extremely happy and happy to be a new customer... I would recommend them to all my friends and family.
Amy B.
Amy B.
2/16/2014
I've been using Bulwark for over a year, mainly for scorpion treatment. I had an issue with scheduling once, but they are very focused on customer service and resolved it quickly. They are quick to come out again free of charge if the scorpion problems don't go away and I want interior treatment, which is really nice.

Thanks to Tyler who came out yesterday and all the others that have been coming for the past year or so, I really appreciate your great work!
Famous O.
Famous O.
12/23/2018
I had the pleasure of having Chris Coleman service our home we didnt have much due to the winter activity but he took his time and serviced us fully even with a hurt leg. He did a great job
Mike R.
Mike R.
6/26/2015
I am a new customer of Bulwark's and Lance was our service technician.  He was friendly, efficient and patient when asked about their other service offerings.  Today is the second day after receiving an entire home treatment, and so far we're pleased with this company.  We were more then impressed by their thorough in-wall dust treatment, which our previous exterminators of 5 years didn't offer.

I will update this review after our 60 day warranty expires, which will help us determine whether we have found our new, permanent exterminators.
Anthony D.
Anthony D.
11/09/2010
After calling them for an estimate, I was not impressed.  The canned sales pitch of initial discounts, leading into automatic bi-monthly treatments just doesn't work on me.

Since this rental property has NEVER had pest control issues, I only wanted a single treatment and then would decide if I needed additional treatments in the future.  As soon as I communicated this to the estimator, the initial estimate doubled in price or else they don't make any money.  Okay, sure, that pitch may work for you but it doesn't work on me.  I have friends that are exterminators and I know what the margins are.

In my business, I always have several vendors to choose from and I've located an alternate who seems like a straight shooter from the initial call.  I'll post a another review in a few days.
Robyn N.
Robyn N.
11/06/2010
After moving into a new place a couple weeks ago I found a roach in my driveway.  :shudder:  I have never seen roaches this big and this gross ever in my life since I moved to AZ.  I lived in Chicago apartments for all my life and I was certainly no stranger to roaches and other creepy crawlies.  But nothing like the MONSTER roaches here.  I found this place on Yelp and and they are just the nicest and most professional people.

They came out yesterday for the first time and sprayed inside and outside the perimeter of the house.  Based on other reviews here I set up to have them come out every other month to take care of the perimeter, which they assured me will take care of any pest problem I should have.  The best part of their service is that they will come out in between scheduled visits at no extra charge if I see any bugs at all.  

Eric was the technician who came out and he was so nice and understanding and didn't even laugh at me as I shuddered at the thought of these nasty roaches.  I did see a couple dead roaches on my patio this afternoon, so I'm now even more grateful because those suckers would have been in my house.  I'm sure my kitties are disappointed though, they like to play with them until they die of shock.  yuck!
Gary H.
Gary H.
05/08/2012
Had a year contract with them, they are famous for spraying in the so call electrical outlets and inside. They sprayed a total of 3 outlets and kind of just spray the can spray all over the place, no sense that they really knew what they were doing. I had 3 other pest control service and by far the worst. Blamed me for not calling them when my problem persist, I called them an extra 5 times in the first 8 months, just got tired when it amount to no results.

Stay away from them, all hype and no results. I am sure the original company was good, but they have outsourced  or are a just pest control that bought the name, since I know the people who do their printing.
Christina T.
Christina T.
10/03/2010
These guys are AWESOME!! If you are looking for a good bug service this is definitely the place! We had absolutely no hesitation to signing a bimonthly contract with them as they did a GREAT job and were very friendly and knowledgeable!

We had a real bad scorpion problem, and there really isn't much you can do about that, but they did it! They helped educate us on the fact that there really isn't a scorpion killer you can use, the thing that you can do though is get rid of their food supply which will essentially get rid of the scorpions! And that they did! They came out within a decent time frame and before the tech even left we already had dead food supply (crickets, beetles, spiders, etc...) lining our cement! I haven't seen a bug in quite sometime now! We have had a few scorpions here and ther but WAY LESS than before (and they're due back out in a couple days), it's going to take a little bit of time to get those suckers gone but we are well on our way of being scorpion free! They also sucked up all the spider webs we had all around outside! Wahoo....i hate webs! **shivers**

The tech was quick and very respectful of our stuff and space, he even took his shoes off before coming in the house! We told him he didn't have to but he insisted! That's unheard of with most service places!

The other really awesome thing is that we have 2 dogs, 1 of which has serious seizures even around pet safe sprays you can get in the store. So we made sure to inquire that their product would not hurt our 4 legged kiddos. They ensured us it's as harmless as table salt to them. We haven't had a problem at all with seizures! :o)
UMich W.
UMich W.
1/25/2013
Devin comes out to our place and always does a great job -- not only with providing the actual service, but also explaining after what he's completed, what pests he's found on the property, etc.

Great service as always, and I'm pretty sure the company will do well if they continue to provide stellar customer service.
Cheryl M.
Cheryl M.
6/19/2013
Eric B. was my tech today- what a friendly guy! He took the time to joke around with my kids, not many others even acknowledge them in a home service visit.
He was clean and professional which is great- no sweaty smelly tech over here! We would definitely use Bulwark again.
Maria C.
Maria C.
05/07/2015
Recent service provided by Chance J. was exceptional.  He took plenty of time to take care of all my concerns and impressed me by his attention to all the little things most techs overlook.  I am very happy with this service.
Fred W.
Fred W.
5/16/2015
Nothing but great things to say about this company.  We've had many bug guys in the past but this company is terrific.  They always show up when they say they will, are very professional and kind and ultimately do the job we pay them to do.  Our service tech, Christopher Pate, is always a pleasure to work with!
Yvette P.
Yvette P.
05/07/2015
The only good bug is a dead bug. All our bugs are good . . . and dead! If you want dead bugs, ask for Sean Caldicott who did an amazing job for us!
Ryan R.
Ryan R.
09/08/2018
To be honest I was very uninpressed with Bulwark over the last few months and was thinking about changing to another pest control service until I just had Nicholas Riley just do my service. He explained to me that Bulwark was aware of the issues and had just changed back to a more effective chemical. He then proceeded to do the best job of covering my house that any tech has done. I really appreciate his professionalism and attention to detail. If I continue to get service like that I will be a customer for a long time to come.
Steve B.
Steve B.
8/31/2016
I have been a Bulwark customer for a heck of a long time. Never once have they failed to keep bugs out of my house. I recently moved and the service transfer was a breeze. Mike was just here (early I might add) to perform a full inside/outside service and I couldn't be more impressed with his professionalism. I had several questions and he took the time to answer every one of them completely. He was very thorough and checked every external outlet, sink, and threshold. I'm a big fan of Bulwark and Mike. Keep up the great work!
Kim P.
Kim P.
8/25/2016
Another exterminating company had 2 years to do expensive treatments and try to get my scorpions under control.  They failed.  I use Bulwark Security for my home alarm services and have been thrilled with their outstanding customer service so I thought I would try Bulwark Exterminating.

James H. was my tech and came out 3 weeks ago to treat the house and surrounding area.  He treated outdoor areas that had never been treated but are probably where the scorpions hide.  He was very thorough and courteous.  I think I've found a keeper.

I waited 3 weeks to review the service just to see how the treatment was working.  So far so good :)
Jon R.
Jon R.
08/11/2015
James S. did an amazing job at my home. He really went above and beyond to make sure I was taken care of. I will definitely be using Bulwark again.
Jeannine P.
Jeannine P.
6/23/2017
We have had Bulwark for 3 years now and have been very pleased.We just had them come out and take care of a hornets nest and infestation for no extra cost to us.Bill is our guy.He was very efficient and informed and took care of the problem today.He told us to call again if we need his help again.what more can you want
Brandon R.
Brandon R.
01/07/2015
I have been using this company consistently for almost 2 years. The techs really know their products and are very professional. I have had Chris Benham a few times and he is never late already knows our problem spots. (We live next to an open field). Their products and services are worth the money. We have tried several other companies and none compare. Best in the business.
Ela N.
Ela N.
10/02/2017
What a fantastic company.  We have been with them for 3 years and have had the best service.  Tyler services our home and is thorough and extremely informative.  Always courteous and takes the time to do a good job.  We highly recommend Bulwark and Tyler.
Lindsay R.
Lindsay R.
04/04/2016
Tyler M is great! We've had him several times and he always does a fantastic job! Very professional and nice.
K. F.
K. F.
8/22/2015
One of their exterminator is some what strange ! He kept coming to my bedroom window and knocking on it claiming I was never hearing him knock or ring the door bell!! He had both my home and cell phone and had no problem calling it on his way over, but couldn't call either one of those numbers so comes to my bedroom sliding glass window??   Who comes to a woman's bedroom window to knock on it? Then he started texting me none stop telling me how sexy I was, how older women are sexy! At this point time I was starting to think he was a freaking perv!  Yet the company tried defending him!  When the guy did it a 5th time, I read him the riot act and he said he'd refer someone else out here.  The head manager did nothing but make excuses for this guys behavior. Said he couldn't just fire someone with no reason. Oh yes you can, it's called a right to work state. So obviously these people don't even know state laws! You don't reward bad behavior!

So I decided to try it with a new technician from same company. Talk about brain dead and stupid!!!  They are a crappy company, I've explained to them if not once but 6 x about stepping foot in my property!! Do not come on it with out contacting me first!!  So guy claims he showed up, doesn't tell me he's coming! Treats the outside and doesn't bother to treat the inside where I've had scorpion problems!! I waited from 3-6 pm for some one to show up and this fool treats the outside comes on to my property and never once lets me know he's here! Besides that they've never been able to rid my house of Scorpions!  Be warned step on my property you could end up getting hurt with out first notifying me. Horrible  company with brain dead people working there!  Then when I addressed it with him and how pissed I was so He said that maybe I should get someone else then. Your right I will get some one else!  

All they do is powder. What good is powdering? I thought I was getting both powder and treated with a special liquid spray! The spray he showed up with was in a spray can with a long plastic straw hooked up to the spray nozzle. Not even professional.  

I'm done with these people! Had it up to my eyeballs with excuses and a pure stupidity!
Ted H.
Ted H.
08/07/2015
Bulwark Exterminating is a pretty good outfit that definitely gets the job done.  A few weeks ago we had one of their people to come out and spray for crickets, but unfortunately the crickets were back within a week or so.  Today Chakkota came out and did a great job making sure all of the problem areas were hit and that we were happy!  I would definitely recommend Bulwark and Chakkota in particular to come out and service your home.
Lisa G.
Lisa G.
07/02/2016
10/9. To Mr. Thomas
I did pay you beforehand because it comes  auto pay. Your first treatment was fine. However you did not follow up 2 weeks later and so the ticks are still there and my dog ended up getting tick fever and hospitalized. You were suppose to come out again and the tech didn't have the right spray on him so he only did reg bug spray. So again you were not prepared. Your tech showed up when I was not there a couple days later after I told a rep the hours I'm home. So after my last attempt I called and you guys were suppose to show up I waited for hours and again NO CALL NO SHOW. So when I called to cancel my service the manager didn't even apologize and said he can't magically make things right but he will just cancel my service and credit me my money back. Well how bout an apology and a reason why your company cannot get it together? And I only received one credit. I want them all . So let me now how I can do that. Thank you.
Roger G.
Roger G.
8/18/2014
I have been using Bulwark for four years now.  I have never had any issues with their treatment or their service.  I highly recommend them to anyone.  The few times that I had to have them come in between service, they have been prompt and courteous.  Kudos to Charlie Arrott for my recent service request.  I requested treatment to a few spots but he did the whole house anyway (inside and out).  Thanks.
Amanda P.
Amanda P.
04/12/2017
Our tech was Ashley. She was very professional and very thorough. Since you often see a different tech each time, I like to not say anything until they are done and see if they read their notes about my problem areas, since when we signed on we were told everyone that comes gets notes on their phone about what you need, problems etc. I watched and she did everything. Often times the tech will not do our spider webs in the eves, she not only did it, but did the side of the horse, which no one ever has nor would I expect them to. She is a definite asset to this company.
Sara K.
Sara K.
3/26/2015
Great customer service; took the time to explain options and services to me when calling in to consider booking Bulwark; very kind when arrived for appointment; was on-time; friendly; thorough; priced-right... Chris Coleman came out to our property and was wonderful.
Tricia M.
Tricia M.
7/22/2014
James was very friendly and made sure to walk me through everything that he was going to do. He was very professional and courteous and made sure I understood everything he was doing to get rid of our ant problem. I would recommend Bulwark due to their customer service and prompt attention to need. Very pleased with their service.
Jason S.
Jason S.
10/24/2014
We used Bulwark at our old home and just restarted service with them at our new home with their nocturnal scorpion treatment. Thankfully no scorpions were found, but lots of black widows were killed! Tyler M. was our tech, and he did an excellent job. He is a very friendly and personable kid, and the service he provides is thorough and attentive. We are back on a regular schedule with Bulwark, and we trust that they will continue their great service.
Angela H.
Angela H.
02/11/2017
Tyler M is very professional and helpful with specific exterminating needs.  We had a mouse in the house and he provided detailed solutions (traps inside and a bait box outside) - No more mouse!  He also does our monthly maintenance and is always on time, quick and professional.
Jeff S.
Jeff S.
6/17/2014
I switched to this company after having another company service my home unsatisfactorily for a number of years. Tyler M came out to do the initial nocturnal service to treat our property. He was very courteous , and professional. Explained everything to our satisfaction. He explained the different treatment types very well, and we are very pleased that if we have any problems Bulwark will come out an re treat our home for free.
Anita S.
Anita S.
09/11/2016
We called in hopes to get rid of ants and scorpions in the house that we recently purchased. Technician Tyler M did an amazing job and explained everything as he was spraying the inside and outside of our home. Thanks.
Susan S.
Susan S.
12/16/2016
We've been using Bulwark Exterminating for over ten years in 3 different homes in the Valley. They're always professional, helpful, and friendly. Our current home has had some complex issues with tree infestations, but our tech, Tyler M, has gotten it under control. He went above-and-beyond to eliminate the pests. He did his own research, made suggestions, tested different treatments, and did follow-up visits to evaluate the results. He saved four very expensive trees for us! And Tyler is always pleasant and on time! Bulwark is the best! A quality company like Bulwark is rare.
Jane S.
Jane S.
6/28/2017
James H. has been our technician for approx 5 years.  I have had various problems ranging from roof rats to ants.  James always takes care of whatever is going on and seems to really know his stuff.  He is such a personable and pleasant young man, and I always enjoy chatting with him when he visits.  James seems to remember and care about my particular pest problems which means so much.  He gets a 10 in my book.
Brendan S.
Brendan S.
5/24/2014
Degen came to our house today and did a really great job. We explained that we had an ant problem and he was able to specially treat certain areas in our home so that we can get rid of the ants. We will definitely use Bulwark Exterminating in the future.
Bukky R.
Bukky R.
04/01/2014
Tyler M. sprayed my home this morning and he was excellent!! He was professional in both appearance and demeanor. He explained what he would be doing, did it very thoroughly and took the time to answer all of my questions. The icing on the cake was that he arrived earlier than estimated after calling to make sure it was okay with me. He is a 10 hands down and I hope other technicians will be as good as him.
Mason B.
Mason B.
07/10/2014
Very pleased with Bulwark Exterminating. Last year we cancelled service because it seemed our critter problems were solved. (Probably because Bulwark killed them all.) Last month the tiny black ants were back in full force, so we reinstated service. Tyler B did an outstanding job, and reassured us we could call anytime if we have problems.
R R.
R R.
10/19/2014
I've had a few exterminators treat homes I've owned over the past 18 years.  Last year we had ants show up out of the blue, and they wouldn't go away!  We tried everything, including 2 exterminators, neither of which could eliminate the ants.  We called Bulwark based on their guarantee, and sure enough, those ants are gone!  We haven't had them return 5 months later either!  Really, really great service and proven results.
Andre S.
Andre S.
06/11/2014
Tyler came by today and treated the whole perimeter and inside of the house. He explained what he did and why, pointed out some quick fixes I could take care of myself and made sure I understood the process. He offered to come back with bigger guns if I didn't see a difference in a couple days.
Bry W.
Bry W.
5/24/2014
Degen came out this morning and sprayed my house and yard. He was so nice and did a great job! I really appreciate him squeezing me into his schedule and taking the time to drive all the way up to North Phoenix from Mesa on a Saturday morning! Bulwark has exceptional customer service and I will definitely use them again.
Nick G.
Nick G.
04/03/2017
I have been using Bulwark for almost an year now and they are professional. Today, it was William Bowlby, who was very professional and knowledgeable. He spread outside and inside since i was seeing few silvefish inside the house. Also coz i have/had history of few scorpions ending inside the house. Thank you and hoping that i don't see any scorpions inside the house this year.
James C.
James C.
09/06/2016
Just switched to Bulwark from another company and am extremely satisfied with the service Jared P provided. Very attentive, thorough and knowledgeable.  Highly recommend Bulwark!
Cathy S.
Cathy S.
10/02/2015
Whatever they are spraying doesn't work. I continued to have scorpions just days after they sprayed. I had them comeback twice, still had scorpions. They, Kylar Forgie, promised to take care of the problem and would send a night scorpion truck...they never bothered to show up for the scheduled appointment. Promises, promises. Very disappointed, I will be looking for another company.
Leesha C.
Leesha C.
8/18/2013
UPDATE: I am leaving my original review below, so if you are interested you can see why I originally gave this company one star. About a week after writing my review, Ashlie, the director of customer service for Bulwark, showed up at my house with flowers, a giftcard to treat me and my boyfriend to dinner, and a wholehearted apology. She told me that she had listened to the phone call we had and was in shock that one of their employees would accuse us of what he did. She wanted to make sure that we didnt have any more scorpions, so she offered us a complimentary scorpion sealing (which is up to an $800 cost) to make up for the service we had. We had the scorpion sealing done today, and it was done really well and very thoroughly. The branch manager and another employee were outside in the sun sealing up every crack in the foundation of our house for upwards of six hours, and then finished the job with a good spray of their pesticides. I really think this company went above and beyond to make things right after a not so great experience. I've changed my review from one star to four because I never expected anything to come of writing a bad review on Yelp, but its nice to know that the company is paying attention and is doing everything it can to make things right. It's really impressive, and very much appreciated.

ORIGINAL REVIEW:
I started using Bulwark a month ago due to finding some scorpions in my house. I have lived in Arizona for upwards of 16 years and had never had a problem, so when I moved into my new house and found some you can imagine how irritated I was! I saw the good reviews for Bulwark and decided to try them out.
During the initial service, I was given a contract to sign for a year of monthly service, which I was never told about over the phone so I was sort of hesitant, as I probably wouldn't have signed up had I known it included a contract.

After buying a black light and using it around my house and finding 4 more scorpions, I decide that this company wasnt going work out, and called to cancel. I had my boyfriend who lives with me call, and he was transferred to a supervisor who accused him of being a door-to-door salesman who was trying to sway me to another company. Honestly, I coudn't make this up- the guy assumed someone had come to my door, and asked to call my exterminator company and pretend to be my boyfriend. I was incredibly insulted and shocked that a supervisor of a company would deal with a customer service issue in such a condescending way. That alone is enough to keep me from ever recommending this company.
Kevin W.
Kevin W.
10/19/2015
Found Ticks on my dog after someone dog sat her. I contacted Bulwark because of the great reviews on Yelp. I called them to Spray my Condo and they advised they would not spray my individual condo unless they had contract for entire building/complex. They advised to call someone else.
Heather P.
Heather P.
08/01/2014
Brady M. did a great job servicing my home today, he was prompt and polite and listened to my pest control concerns! Thank You Brady!
Micah B.
Micah B.
09/12/2015
The technicians were nice but the service was not effective against scorpions.  Canceling the service was very frustrating as they kept going on about their service without processing the cancellation...
Rachel C.
Rachel C.
9/19/2013
If you ever have a bug problem or even if you just want to maintain your house bug free Bulwark is the one!
sharon h.
sharon h.
08/07/2015
This is the most dysfunctional exterminating company I've ever dealt with.  The technicians do a good job spraying the property although they had trouble controlling our ants outdoors.  I had to have them treat twice in-between our scheduled service calls.  I checked my credit card statement on-line and noticed that they had charged me for the second follow-up service.  I called the office and the woman I spoke with agreed this was a mistake and would have it credited to my account.  I checked my credit card statement the next day and found that instead of a credit they charged me again!  I called the office and the woman told me that this would be corrected by the billing department.  It took four more days of phone calls to clear this problem up.  I'm again looking for an honest, decent exterminating company.
Jeff N.
Jeff N.
12/22/2015
Received my routine service today and notified my tech Tyler about some problem areas. Tyler was so helpful and reassuring and went above and beyond. Wanted to give an extra token of gratitude but he'd already left. Thank you Tyler!!
Sandra S.
Sandra S.
04/05/2016
I love Bulwark.  I've been using this company for almost a year.  James Homan has been my technician the entire time.  He is very knowledgable and extremely helpful in my battle against scorpions.  I highly recommend him and this company to anyone who has a pest problem.  Thank you!
J B.
J B.
5/24/2012
Good customer service, super friendly techs, does a great job of keeping the little buggies in line. A+
Sarah A.
Sarah A.
5/16/2012
I live in a scorpion prone neighborhood and regular service has kept them at bay.  When one did appear (after a backyard renovation) they responded quickly with an extra treatment.  The tech, James, H, was prompt and professional.
Sheila N.
Sheila N.
6/18/2011
We've used Bulwark Exterminating for five years and couldn't be happier with them. The technicians are always on time, always friendly and professional, and always do a great job. We have had very few problems with pests since we started using Bulwark, and the few issues we have had have been addressed quickly and effectively with as many (free) follow-up treatments as have been necessary. Great company!
Lauren L.
Lauren L.
6/17/2013
I've used Bulwark for many years now and highly recommend their service. After years of having inside spray services, I became uncomfortable with the invasion and was thrilled to find a company that keeps bugs at bay from exterior control. (I've only needed to have some inside work a couple of times which they are happy to do when requested.) I even challenged them with hornets - no problem!  I love their attitude, their personnel, their on-time ethic, and their results. Michael is spraying as I type - what a cheerful attitude he brings along with his thorough work! Such a relief to not have to worry about this important service to my home.
Scott B.
Scott B.
08/03/2010
We used Bulwark in Texas for 4 years - we could not use anything else coming to Phoenix.  We were worried about scorpions in our new house (we found one the first day), but since Bulwark has been here, we have not seen a hint of any kind of bug.  Excellent customer service, good value, good results.

And a little something for our technician:

ID: 3402G
Kyle H.
Phoenix, AZ
Liz S.
Liz S.
8/26/2012
I live in a place where Scorpion loves to live and not going away so it takes time to get rid of the scorpions in my area. My tech James H always listen to my concerns and he always being so courteous and always do a great job. I trust James H every time he comes to my house that he will spray the area and taking his time to do it. James H by far the best tech I have.
Jaime V.
Jaime V.
03/02/2012
We use Bulwark and have for several years now. They have always been super reponsive and very imformative. Today we had sugar ants crawling up through our overflow holes in our sink. I called and Winston set up a service for me and he set up a tech to come over that very afternoon. Jon Dahlquist was our tech today and he was super great. He told me all about the ants and why they come up into the sinks. He sprayed everything well and then gave me the info with what to expect and do in subsequent days. Jon took off his shoes and then was super quite upstairs when he sprayed too so my 3 year old didn't wake up from her ever less frequent naps. Bullwork, Jon and Winston all did a great job today. Thank you for your help with the sugar ants today.
Robin O.
Robin O.
10/28/2010
We've been using Bulwark Exterminating for a few months now and have definitely noticed a decrease in bugs. We had a lot of trouble with those tiny red ants (hate them!) and I haven't seen any in quite awhile now (knock on wood). Our technician, Kyle H., does a great job and is very professional. Thank you Kyle!
Carley W.
Carley W.
04/07/2015
I have had several techs spray our property but Sean Caldicott went above and beyond to make sure things were done perfectly and gave me tips for when the baby comes.
David V.
David V.
06/12/2013
Jake came to our rescue last night and we cant thank him and Bulwark enough for their service. Jake walked us through what he was going to do, why he was doing it, and then completed the job in a very thorough fashion. We'll do business with them again!
Robert F.
Robert F.
9/19/2013
Bulwark Exterminating came out to spray for pests today for the first time and I was very pleased.  The tech, Alecc, was very knowledgable, friendly and polite.  He arrived a little early and asked if I wanted him to start or to wait until the appointment time.  He explained what he was going to do and answered all my questions.  The customer service was great and I'll be very happy if they keep it up (and I don't get any bugs).
CaveatEmptor E.
CaveatEmptor E.
3/21/2015
After encountering a couple of scorpions in the house, I called around for an exterminator service.  Bulwark was prompt and was able to service our home quickly.  Their price is very reasonable so we plan to use them regularly. Ryker, the technician, was informative, courteous, and timely.  I highly recommend Bulwark.
Bud W.
Bud W.
07/11/2015
Not the type to leave a review, but have to recognize excellent business and service.  Bulwark has been servicing our house for many years now, and this morning, CHAKHOTA S. was our service technician.  Chakhota was extremely professional and courteous, and took care of our home, inside and out.  Thank you Chakhota, and good luck to you!
Elizabeth R.
Elizabeth R.
06/03/2015
We recently purchased a short sale home that had been vacant before we moved in.  The home is on the golf course, and has a pool.  After we moved in, we soon noticed 3 scorpions in our house, and some roaches by the pool.  Totally freaked out, we went in search of a new pest control service (we weren't happy with the one we had at the old house).  We tried Bulwark because of the outstanding reviews, and we were not disappointed.  Our technician, James S., was on time, and professionally dressed.  He clearly explained what the first service would entail, and proceeded to treat the inside and outside of the home.  He even put some extra bug spray by the pool.  I am happy to report that we have not had any scorpions since James S. treated our home, nor have I seen any roaches by the pool.  Thank you, thank you!!!
Lance M.
Lance M.
5/18/2013
After our cats killed a monstrous scorpion, we decided to look into pest control, and found a number of great reviews here on Yelp for Bulwark so decided to give them a go.  
James Homan came out for the initial service and did a fantastic job.  Incredibly friendly, helpful, and didn't try to pressure us into monthly services as opposed to the bi-monthly services that we were interested in.  We were very comfortable around him, and he did a very thorough job spraying inside the house, outside, and into the outlets.  On top of all that, he gave us some general tips for keeping the scorpions out.    Very impressed so far by the service of this company and James!
Kim B.
Kim B.
10/06/2010
We have been using Bulwark for years now. Our technician Tyler is extremely professional and thorough. We are so much happier with Bulwark than we had been with our previous pest control company.  6549Q. Gilbert 85234
Leslie L.
Leslie L.
6/19/2011
This company gives amazing results! I get swamped with scorpions every summer. When I call these guys to come out and spray, the put a barrier around my home and the results are miraculous! I am a very loyal customer and will never go anywhere else because they get such great results. When I call they come to my home the very next day! Great service and highly recommended
Sue H.
Sue H.
09/06/2015
After becoming dissatisfied with our previous pest control company (who couldn't even seem to keep the cricket populations down), we switched to Bulwark.  They do such a great job outside, we don't have to do an interior spray.  Our technician, Christopher Pate, does a thorough job and is very polite and accommodating.  We've been using Bulwark for about four years now and are very happy with their service.
Ashley L.
Ashley L.
09/02/2013
Once again, Bulwark came to the rescue!  J. Homan came out and sprayed our home again after another scorpion scare.  We have not seen another one since.  Thanks Bulwark!
Rickey R.
Rickey R.
07/03/2015
I have an infestation of crickets and I ask bulwark to come out and it's like they applied fertilizer for three crickets. my wife ask to spray the closets and he said they don't do closets. he was here 30 maybe 40 minutes and it's worse
John G.
John G.
6/19/2013
I have used Bullwark for over 5 years at 2 different houses.  They are by far and away the most proffesional service company much less pest control company I have ever seen.  Tucker is our preffered service tech.  Great with dogs, friendly and a very hard worker.  Most importantly for a pest control company their pest control treatments work and work well.
Jimmy E.
Jimmy E.
02/12/2014
We have been with Bulwark for almost 12 years now.  Phenomenal customer service during the entire time.  James H.  is my normal technician and her is always professional, friendly and efficient.  I have and still do refer Bulwark to all my friends and associates.  I can't say enough wonderful things about James H. and Bulwark.
Marilyn H.
Marilyn H.
5/13/2015
Many thanks to Bulwark and Ryker for the great service.  I am terrified of the scorpions and Ryker has done a great job in thoroughly covering the outside and making it as inhospitable as possible for anything that stings or bites.  Always pleasant and professional.  Thank you again!
Jenni D.
Jenni D.
05/09/2015
We switched to this company because they were cheaper, big mistake. Been with this company for over a year and have had a lot of problems with scorpions and insects since we switched.
Virginia C.
Virginia C.
08/05/2010
I have lived in two different homes in AZ and have always used Bulwark.  Frequently I am approached by other pest companies who want to better the rate I'm currently paying and I tell them that I would never switch.  

Every technician who has come to my home has been just excellent - not just adequate -- but ready to go out of their way to satisfy the customer -- the kind of customer service focus that most companies strive for but never get.

Today Brian came out and I'm having a more serious problem than ever before but he assured me that Bulwark will take care of it - and I am confident they will.  I would highly recommend them and thanks Brian for your help.  D2221
S M.
S M.
4/16/2015
I don't like to give  negative reviews,  however I have been using this company trying to get rid of a infestation problem we found out we had when buying or new home. It's been over a month, and the problem is still there.  Our Tech is very nice, however  when calling to ask how this works, the lady I spoke with was kinda rude. I have talk to other people from that company that are nice.  I will keep trying, but as of now,   just not sure if this company can do the job.  :-(
Elyssa C.
Elyssa C.
02/11/2015
We've been using Bulwark for well over a year now and have been very impressed with their service. The first house we had them service had problems with black widows, crickets, and some roaches. After they came out to spray the first time I don't think we ever had ANY more issues with pests. After we moved out of that house, we put our account on hold until about six months later when we purchased a new house. Our current house now has scorpion problems (luckily all but one have been OUTSIDE of the house) so we had Bulwark come as soon as we moved in. After each service they call to follow up with us and will come out at any time if pest problems reoccur. Today was the second time I called them since our first bi-monthly service and both times they've been more than happy to schedule a time to come back out. (We frequently go outside and through our entire house at night with a blacklight to search for scorpions, and have called Bulwark any time we have seen them.) Unfortunately when you have scorpions and just move into a house, it takes a long time to get rid of the problem. Luckily Bulwark has been excellent so far in helping us to get rid of them!
Michele K.
Michele K.
6/28/2014
Dereck M. came out to our house this week to spray the inside and outside of the house.  We had recently moved to a new home and wanted to make sure we were proactive in preventing pest problems.  We had Bulwark service our last house but had never had a service tech like Dereck who was extremely courteous, thorough, and professional.  He pointed out potential problem areas where bugs could get through and recommended solutions.  I wish every business had a person like Derek who really cares about doing a great job and putting the customer first.  He is an asset to Bulwark and should be commended on a job well done!
Bikash V.
Bikash V.
12/17/2014
Out of all the service I got from Bulwark I was extremely happy how Cavett Richards did his work. I would recommend him over anyone to come to your place to spray.
Jim G.
Jim G.
7/18/2013
Have had these guys for a year and really taken care of our scorpian problem. We have them every other month and if we see one they come out as many times as needed.  All technicians have been professional and polite but  Travis Wilson is our favorite and we ask for him by name now. Travis takes job serious and knows his stuff. very helpful, he asks questions and listens to ours to make sure we are scorpian free. My family appriciates that. Thanks again Bulwark and Travis.
Kristin P.
Kristin P.
3/31/2012
I get my house sprayed outside every other month by Bulwark. I never knew that spraying outside would be enough to keep bugs away. Since hiring Bulwark, I've realized that spraying chemical inside your home is not always necessary to prevent bug problems! Since I moved into my house in May 2011, I have pretty much been bug free! Prior to moving into my house, I lived in several other apartments and always had the WORST luck with bugs! Scorpions, those sewer roaches.. you name it. Disgusting and scary. Needless to say, I do not handle bugs well and am SO thankful that Bulwark does a great job so that I do not have to worry. Technician Eric came last week and made sure that I had all parts of my house perimeter, backyard, and garage sprayed appropriately. He was extremely helpful and made sure that I was happy with the service before he left. I would recommend this business!
Stacy P.
Stacy P.
3/14/2013
Devin did a great job. We were very impressed with his knowledge and he answered all of our (sometimes silly) questions. He was full of information and tips to help us keep our scorpion problem at bay in between treatments. Will absolutely be a customer for life!
Rob A.
Rob A.
04/01/2013
Our tech, Devin, was very professional and did a great job explaining the scorpion  service and what to expect.  I highly recommend Bulwark - hoping that I don't need to call them anytime soon, though..
Kristin H.
Kristin H.
7/22/2014
My experience has been great from the start. We have begun to see a few scorpions and wanted to get control of it right away. When they called to schedule my initial visit, they were very thorough in explaining what would occur and the options I had. Our tech, Tyler M., was great. Showed up on time and was very pleasant. He explained what he would do and took the time to answer any questions I had.
KandV G.
KandV G.
04/01/2012
We recently bought a house where we found over 20 scorpions in the yard in two days and saw a cockroach in the driveway. I have been in Arizona for 9 years and have only ever seen one scorpion. Needless to say we heavily researched pest control companies. We actually had two come over and treat for the scorpions because we are nearly phobic.

Eric H. was our technician and he showed our home a refreshing level of courtesy and respect. Yes boxes are everywhere and it is a mess right now, but he still showed the courtesy to take off his shoes when he walked in. Certainly not expected, but it shows a sincere attention to all details, and a customer based business. Unlike the first company that came through, Eric took the time to thoroughly explain scorpions and their behavior, why we had them, and where they like to live. He then proceeded to treat everywhere: in the walls in the house, throughout the house, a 5' barrier along the foundation, and on the block wall. We have a 2100+ sq ft house and over 15,000 sq ft yard, all for $98 for the scorpions and then $48 a month, and they will come out whenever we need additional treatments for free. Not bad at all. Eric also found a cockroach infestation in an olive tree that was completely missed by the company the day before.

Nothing speaks better than results. In the two days since the treatment we went from finding 4 scorpions on the wall to none. No cockroaches, no scorpions. From near terror to completely at ease. I think that says it all.
Taralyn L.
Taralyn L.
6/16/2014
Sandra was out to our house and she is such a wonderful tech. She even picked up my outside mats and sprayed under them. She has done such a wonderful job. And goes through my whole yard and makes sure to spray everywhere, and even the spots I asked her to pay special attention to !! WE have had several pest companies since we have been here for 7 years now and Bulwark is by far the very best we have had! love them!!
Renee R.
Renee R.
05/07/2014
Cavett did a great job on the return visit and very professional!! WE HIGHLY Recommend him!! THANKS CAVETT!!!!
Irena M.
Irena M.
8/20/2013
We've had Bulwark for about 3 years now and we've had a few different techs but usually it's James H., who is awesome. He's helpful and courteous, he always smiles and says hello to my little girls and puts up with the million questions they ask about what the bug boy is doing. His friendly and engaging manner is not often found in service techs of any kind. Thanks James!
K W.
K W.
6/21/2013
Sjohn P is by far the best technician I have had. He is super thorough, easy to talk to and is respectful of your house. Its hard to find such quality service, but he brings it! Good bye scorpions, SJohn is in the house!
Tia B.
Tia B.
11/17/2013
Michael is a wonderful tech! He is always very attentive and willing to help! I love that Bulwark will return for free if I see any bugs.
Sherrie B.
Sherrie B.
08/07/2012
Prompt service; great technician (J. Homan), very friendly and seemed truly concerned with meeting our needs.
Seann O.
Seann O.
9/30/2014
I set the appt for them to come out and spray inside and outside our house - we have black widows, and recently saw one inside the house. The rep on the phone was very friendly, and helpful with explanations. The exterminator came on time, I was given a 2 hour window and he came within that window. Kyle came to the house - he was very professional the entire time - personable and he explained everything. Asked me about whether I was ok with spraying in all of the rooms because of my baby - he assured me it was fine, but wanted to make sure before he did it. He worked efficiently and moved furniture where needed, and removed and replaced electrical outlets to spray inside the walls. Great experience - I guess we'll see if it works, but he assured me, and it's all over their paperwork and website, that if we see any more black widows or have any issues, to call them and they'll come back immediately for free. I have them booked for 5 more visits in the next year.
Gary A.
Gary A.
07/03/2013
Tucker did a fantastic job! He arrived early, listened too our concern about scorpions, answered all of our questions and did an excellent job spraying. He sprayed inside and out, giving us some peace of mind. We are hopeful not seeing any more of these creatures in the future.
David K.
David K.
07/01/2013
Eric B was awesome, very good at what he does and makes sure the customer is satisfied, great customer service.  I had a major scorpion issue and Bulwark has been great at coming back out and addressing the issue just like they said they would, now only seeing 1 or 2 alive (possibly coming over the wall from a neighbors house) every few days outside as opposed to bunches in the yard and a few inside.  Its going to take some time, but I am confident Bulwark is going to help me get over the hump.  Now if I can only get my neighbors on board.  However, some mis communication on the email system for the monthly service (never got an email so good thing wife was home) and we really should always have the same tech coming out on the monthly service so he knows what was done.  Will be requesting Eric B to be the man going forward.  Otherwise I would have given 5 stars no question.
Wendy C.
Wendy C.
1/14/2014
I originally gave this company 1 star because I did not receive the services that were explained to me when I called. The first technician who came out did not sweep the spider webs and did not spray in all areas of our house and left spider web and live spiders everywhere I was really disappointed and still found 2 live scorpions a few days later. after speaking to their customer service they sent out an experienced technician Brian who sprayed the house/garage and got rid of all the spider webs around the house and he explained that we have some areas of concern around our property that could contribute to our scorpion problem and what we would need to do to get rid of them. Finally someone who knew what he was talking about and could answer the questions I had. He explained that he found some spider webs around our house and that if between servces we see anything at all to call them and they will come out and take care of it. we have not seen any spiders since yay!! Their customer service I would give 100% they really seem to care about their customers getting good service and as long as I keep getting an knowlodgeble technician like Brian we are happy customers and hope to never see another scorpion EVER again.

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