Best Businesses in Phoenix, AZ

We needed a new a/c unit which also included the gas heater. We received a quote from 2 other companies, each wanting a minimum of $8900. We are retired and just didn't have that in our budget.
We had used Mac's Air 3 or 4 different times since we moved here to the Province for maintenance and repairs, as he had received many good reviews on Next Door. Our unit is 15 yrs old and did give out on us last summer. He repaired it for $250 (condenser, I believe) but highly recommended we obtain a new unit by the summer of 2021. So I called Mike and within 48 hrs he gave us a quote for $5500 which included everything. It was installed within 10 days, though we told him we were in no hurry. The unit works super and is very quiet, along with being energy efficient. HIGHLY RECOMMEND

Some of the best service I have ever had. Ivan came over and worked on our ac for 4 hours the Saturday before Easter. It was 95 degrees and he was out on the roof working until he got it fixed. Awesome guy and I highly recommend this company if you have any issues with you ac.

Called our home warranty company b/c our AC unit went out...in July...in AZ...so it was kind of an emergency, especially since we had kids in our home and my wife has a home office she works out of. Fidelity was very nice, they said I could call Grand Canyon Refrigeration directly if it was an emergency situation to try to expedite the process. I called the #, but instead of someone answering with some type of greeting such as, 'Hello, this is Grand Canyon Refrigeration, how can I help you?' I get someone who just answered with 'Hello?' a couple times so I thought I had actually called someone's personal cell phone in error. Turns out it was the right number, but you would've never been able to tell. The guy acted like I was putting him out b/c it was 90+ degrees in our house and we needed A/C service ASAP. I at least would've liked to get an idea of when I could expect someone...same day, later that afternoon/evening, next day, next week- SOME indication would've been nice. Instead, I was simply told in a very gristly/gruff manner that i would be called when he was ready. COMPLETELY turned off by this type of response and lack of desire to even try to put me at ease as far as to when I could expect someone- so much so that I called my home warranty company back and requested a new company be assigned this work order. I will NEVER be using this company in the future, I wish there was a 0 star rating, I hate to even give them a single star.

Thank you team Donley! We appreciate the great service we can trust. We've Been customers for a number of years and have always had a wonderful experience. This evening our AC stopped working. I called, Ralph was wonderful and Gerrit came to take care of us on the evening of the 4th of July. He was kind, smart and explained all the issues and showed us pictures. Thank you for taking care of us!

Qual-Tech came to diagnose my AC thru my home warranty One Guard. Caleb the technician arrived on time & I even got a status (like that of an uber) as to how far out he was from arriving! That was very helpful. He diagnosed the problem right away & had the part on his truck. Totally professional & courteous! Great company & great experience!!

Came in today and spoke with Brenda. Not only was she super polite she was also very knowledgeable. She quickly assisted us with the parts we needed to repair our dryer and also passed along the name and number of a repairman if we needed further assistance. It was amazing to find an appliance repair shop next to the laundromat :)) Thank You Brenda...

I used them through a home warranty company and these guys were TERRIFIC! They came out within hours, diagnosed the problem immediately, contacted our warranty company and got approval on the very same day they came out. Then, they got the part the very next day (which was a Friday) and came and replaced it on Saturday!!!!  I am so impressed with these guys and how responsive they were. We received phone calls alerting us of arrivals and expected work time, and Chase was absolutely first class. Do not hesitate to use them for your air-conditioning needs! Very friendly, very responsive and very professional. Nothing more you can say!

I have used this company for a couple of years and I am always so impressed with them. Jason - the owner, takes great pride in treating each customer as if he was treating his own family. Not only is he reliable and trustworthy, but he keeps his prices reasonable.
This morning (Saturday), I woke up to find my AC was not working. I called Jason and by noon it was all fixed and running again. Jason personally came back from some time off to fix my unit himself. He is honest to the core and always recommends what he would do if he was the customer. It's never about selling up. I can't say enough about this company. I know you can never make everyone happy all the time but Jason always tries his best and he has great integrity. I 100% recommend him to anyone needing his services.

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Thank you for coming out on very short notice and helping me with my AC unit. Y'all are honest and I appreciate that you shoes me what was wrong with my unit. You're very professional and showed genuine concern for my family.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

This company is the best!!! We moved into an old home that needed a complete remodel but we had to live in it during the process.  There was no heat or air conditioning in the home.  North Mechanical was the only HVAC company in Payson that would work with us through the process, installing the system so we had heat and cool, and then completing the installation in stages as we progress with the remodeling.  Great company, friendly, understanding, prompt, efficient, fair pricing.

This is a company that I have been using for my A/C needs for some time. Usually I am very happy with the price and the service they provide but this last visit was so appallingly bad that I don't know if I would ever use them again. I don't know if they changed owners or if this was just a really bad day for a new tech but I was very disappointed. Tech showed up, took a quick look at the exterior part of my system and said something was terribly wrong with it because it was only cooling 4 degrees at the unit. He looked at few things, took his sniffer thing up in the attic and said it had a micro leak at the evap coil. He explained to me that this would cost 2800-3500 dollars to fix, recommended I replace the entire system and gave me a quote of 9500 to 11,500 dollars to do so. His report indicated that the unit was so low on refrigerant that he was unable to complete the check, and where the leak was on the coil. I wanted to price a new coil so I went up a couple days later to get a model number and found the tech had left some of the screws out so that the unit had a 1/2 inch open gap that leaked air when it was running. Bear in mind the heater functions fine, except that now I pay to heat my attic as well as the house because their tech did not bother with re-assembling my unit when he was done!!!!
Enter the next company that I called out for a second opinion. Ran the unit for a while, tested all the temperatures out and the came out right in range for proper operation (18 degree drop, which is at the lower end but acceptable). He then got his sniffer out and tested for leaks, both where the Wolff Tech said and all around the attic unit. Nothing. No leaks. He did recommend I add a little Freon, but it did not need much at all, they say it was little enough that it could easily be accounted for by what is lost from annual checks and maybe started a bit low when compressor was replaced but no big deal.
Bottom line? There was never anything wrong with my unit at all!!! Nothing. What the hell happened here? If I had listened to that Wolff tech and replaced my system I would have spent as much as 11,500 dollars to replace something that is working normally. If I had not checked their work I could have ended up paying to air condition my attic all summer because they didn't put my system back together properly. BE VERY CAREFUL IN TRUSTING THIS COMPANY!!!!!!!!!!!!!

We're extremely happy we chose Howard Air! Top notch work done! We got our new air conditioner in 2018. Our entire house is always very comfortable since then. Thanks to them also cleaning our ventilation system; and adding more vents; and installing our new thermostat, etc., the temperature we set is the exact temperature in each room. (With Our old system some rooms were always warmer than others.) But not anymore, again thanks to Howard Air.
With their excellent work, they've earned our trust! Obviously, they want customers happy with the outcome!

This included a Free checking of the entire AC system every 6 months.

***DO NOT USE THIS COMPANY*** They came to my house under my home warranty. They ripped me off $888. The unit still leaks. Now, Joe Calligan, the field supervisor, says to call the home warranty to pay more to get my A/C fixed. Outrageous. Next stop, the registrar of contracts. Let's see if I get the $888 back!

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