Best Businesses in Phoenix, AZ

Mike was phenomenal! He arrived on time, was very knowledgeable and fixed our small issue within 20 minutes. Even though we have an older air-conditioning system, he did not try to sell us parts that were unnecessary, nor did he try to convince us to replace the unit entirely, like other companies. He is one of the most honest guys I've ever done business with. Give him a call, before you call anyone else! We will never use any other a/c company but Mac's!

Our A/C was damaged from a recent storm and was making ear-piercing high-pitched noises.  Dave provided a reasonable estimate for replacement, which our insurance company accepted.  I'm a researcher, and found that Dave's expert recommendations for an energy efficient unit was spot-on for our home.  Dave and his Cool Crew installed our new, whisper quiet Trane and we no longer mind living in Phoenix during the summer!   Our home is cooler and the unit actually needs to kick on less than our previous one.  We are enjoying the monthly savings in energy costs and are so glad we found Clark Heating and Cooling, an honest, experienced company we are proud to recommend.

First to respond to setting up appointment for quote request. Upon inspection of our home and current unit, he gave a quote for a reasonable unit that would get the job done. We asked about a bigger and more efficient(17seer) unit, he got a revised quote out to me very quickly, with no additional increase for multiple items he added to the invoice, cutting out a new return being one of them.

No other quotes came anywhere close to his price and quality of unit(warranty length)/seers/etc). Martin was honest, straightforward and enjoyed discussing any questions or issues I had.

Martin is a no BS guy that follows through on his communication, scheduling, and pricing. From moment of quote request to install was 12 days. Job was completed in one day.

Could not be happier - friend recommended they came out the same day (its 108 degree day) found the problem fixed the problem cleaned out the units and showed me where previous company had failed.... HIGHLY RECOMMEND!

If I could give zero stars...

I'm not one to write negative reviews, but others need to be educated on this company. Because this was one of the worst service experiences I've ever had.  

I originally had an appointment with them on the 9th. John, the owner perhaps, called me on the 6th at around 1pm to see if I could do it same day because there is a big repair job being done on the 9th. I said, sure that works out better for me anyway. He says 330-5pm a contractor would be at my place and they'd call 30 min prior. 430pm rolls around and no phone call. I call John, no answer. 5:10pm now and I'm frustrated so I call and leave a voicemail expressing my frustration about the no-show and no-call. He calls me back and explains that there were 2 other jobs and that I'm next. Asks if it would inconvenience my night (it was clear to him that it did). I took a minute with him on the phone pondering my options and when I asked he said a *reschedule* would put me on the board for the 18th now!! That was strike number two. I really should have just canceled at that point.. So after a minute of keeping him on the phone again and thinking about my options, I said ok, let's go ahead and get it done despite it being a thorn in my side that they were late and outside their window.

535pm, the tech shows up. Goes straight to the compressor unit and takes off the covers and does a power check. Does another thing or 2 for 5 minutes and then decides to close up the covers. I asked if everything looked good. He said yea. I asked if the refrigerant was low. He looks at me and says Has it been low in the past? I said yes, I added some last year or the year before. So clearly, he hasn't checked it at all. So he goes to his truck and gets his gauges. He checks it and then says he's going to get a rag quick from the truck. About 3 minutes goes by and I decide to go out and see if maybe he tried to ring the doorbell and couldn't get back in. I see him at the truck with his logs and he's on the phone, apparently calling One Guard (my home warranty co). He didn't take the time to explain to me the situation. Instead he lied about getting a rag and was trying to squeeze in a call to One Guard to see if refrigerant was covered on my plan before establishing a plan of action. Strike three here for me. I stand by listening. He can't get a hold of the One Guard rep that approves these decisions so he figures they're closed (it's after-hours, remember?). He calls John, and explains the situation. Guess what John says. Reschedule.

That's when I lost it, internally at least. When the tech got off and told me that, I said Nope! cancel everything, and I'm not paying for any of it. I told the tech to wait while I called John and I gave John a piece of my mind:
Bumping me off schedule for a higher paying job and asking to reschedule same day, only to be late and not call at all. Then, your tech doesn't know that after-hours he probably can't get a hold of a One Guard rep?!! And he lies about making that phone call to begin with? And then, you're telling me to reschedule after all this heartache? Wasting an hour of my Friday evening only to tell me you don't know that the warranty company closes at 5pm? And then telling me I lost my original slot?

A good company would have paid the $40-50 of refrigerant OUT OF POCKET instead of making a customer irate about this nonsense. This company clearly cares more about profit than it does about its customers.

Had parts I needed today put ac guy could've gotten cheaper tomorrow. Spend a more then I needed on no returnable parts.

Being in a rental property can be frustrating at times. My A/C went out over the weekend and they had someone out that day they fit me in. Couldn't give me a time just said we will be there.

A young man named John came out and was amazing. Found out what was wrong, but because I go through a property management company he had to get approval before he could fix it. He waited as long as he could before he left because he had other calls. He called me and informed me of what was going on because I was at another job and all he did was apologize.

I understand that it wasn't him or the company. Policy is policy. Today Monday 6/27 they finally received the approval and they gave me a window from 10-2 they came out sooner than they thought and fixed it. John then came back because when I got home it didn't feel like it was working but he came back to make sure. He was great.

Then to top it off the owner called me just to make sure everything was ok and running good. You do not get this kind of customer service these days.

Thank you John and Chase.

End of last year I was told my A/C unit needed to be replaced. But Who wants to spend that money in December?
Fast forward to last month the last day of our summer vacation when I got a call from the housesitter your air quit working  YIKES!!!!
I contacted A Savings Air and they were great! They were able to send somebody out that same day and put a Band-Aid on it while they ordered a new unit.
From Michelle in the office, to Jason the owner and the 4 poor guys who were in and out of the attic in JULY. Great customer service, they know their stuff. We really appreciate it
THANK YOU.
I would highly recommend them.

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Bill came out and serviced our 3 year old heat pump. He was very through and explained what he was doing and educated us on a few things since we are from another state and had never owned a heat pump before. I will continue to call Bill for all of our heating and cooling needs. He is honest and truly cares about the quality of his work.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

Had an appointment for tuesday @ 8 to 9 a.m.  my wife waited for hours and no show. She called this company and the female that answered told my wife that she called and cancelled. So my wife missed a day of work and rescheduled for today. She and i both work so i waited ( 8 to 9 a.m.) about 10 i called and spoke with k____y. She said we did not have an appointment and insisted that my wife called to cancel the day before (which was not true) and did not reschedule. So wether it was k___ys mistake or not she was a bit rude and insisted how wrong i was and said she would call me back. She did call back and trying to be appologetic said some one would be here shortley. They did come as promised and are gone to find a part. Finally, i called work and said i couldn't come in due to this abortion of customer service. My wife and i both missed a day of work. I hope others have had a better experience.

I appreciate these guys so unbelievably much for handling their air conditioning business the way they do!  They are professional, knowledgable, hard working, and ethical.  I would recommend them to anyone and would never hesitate to call them again in the future.

Do not do business with this company. They are dishonest. Do yourself a favor and avoid them. Do not even try to resolve complaint, they just get rude with you. Very poor customer service. Avoid this company!

FUCKING JOKE!!! There was no issues until you fucking ass clowns touched it!! And. Now trying to charge us more!! Never trust these people! They broke our shit, tried to lie, and charge us more! Then they basically said good luck with on fixing our fuck ups, because we aren't liable for it. FUCK YOU GUYS

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