Best Businesses in Phoenix, AZ

Mike and his team are amazing and always able to locate the issue when we have a problem at a property.  His prices are fair and reasonable for all types of repairs.  Professional, on-time and explains whats going on with the units so you understand.

Have experienced many other companies both from my local area and from  farther out and Macs's tops them all with the way they handle the issues and the ac repairs.

We were in Scottsdale to check on our vacation rental, when our A/C unit started pouring water...INSIDE the unit! With just 2 days before we were to leave, Dave was able to fit us in the NEXT day. He found the problem & was able to repair our A/C!  With summer approaching, it was imperative to have this taken care of & get ready for our next renters.
We would recommend 'Super' Dave without hesitation...prompt, reliable & fair rates.

Mahalo, Dave, for taking care of us...on a Saturday,yet!
A +++++

I used Grand Canyon after putting in in a repair request with my home warranty company.  Initially Tatum Air was supposed to come out but they never showed.  Luckily, our next service attempt was with Grand Canyon.  Martin came out on a Sunday (on time) and quickly took care of my needs.  He didn't try to sell me any extras or up grades.  He did offer advice on newer units I may want to consider in the future.  If/when I decide to make a change Martin will be the guy I call.

Office staff is courteous and helpful when scheduling my appointments.  We request a specific tech, Dan, because of his patience in completing the task, attention to detail and overall skill in performing the plumbing work.  Not to long ago Dan repaired the main water pipe faucet to our house, after my husband was unable to complete it.  As a retired union plumber he couln't resist checking Dan's work and was very please with the repair work.  We are sending more pulmbing work your way!

My house warranty company had to send 3 different AC techs out to my house before my AC problem was fixed. The last Tech, Christian, from
Qual-Tech AC was the absolute best! He was friendly, professional and after he fixed the problem he explained (in terms I could understand) exactly what the problem was, and how he fixed it. This company, and Christian in particular, come highly recommended.

Came in today and spoke with Brenda. Not only was she super polite she was also very knowledgeable. She quickly assisted us with the parts we needed to repair our dryer and also passed along the name and number of a repairman if we needed further assistance. It was amazing to find an appliance repair shop next to the laundromat :)) Thank You Brenda...

A man named Val came out and got our faulty A/C up and running within 10mins of arriving. We were worried we would have to sweat through the night before our problem would be fixed but this guy fixed it and had our house cooling back down in no time. We were surprised someone would come out so late too, we knew it was a stretch to get someone out so quickly and late at night on a weekend but these guys pulled through. True customer service. Thanks Val!

For a small charter school, we have to watch every dime.  Jason delivered on every promise, on time, affordable, and excellent service. Very dependable. I highly recommend.

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Bill came out and serviced our 3 year old heat pump. He was very through and explained what he was doing and educated us on a few things since we are from another state and had never owned a heat pump before. I will continue to call Bill for all of our heating and cooling needs. He is honest and truly cares about the quality of his work.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

We have our RV located in an RV park up in Pine, AZ.
Last June(2018), we had trouble with our AC unit and after calling around to different RV repair/service companies we were told they were booked out 2 weeks in advance and one RV repairman near Payson told us Pine was too far to come to work on an RV... Really ?
 So I called North Mechanical and they said Yes, not only will we come out the next day but we're certified for Dometic service. (Dometic is a common brand of RV AC units and refrigerators etc).
 The guy that came was on time, very polite and all around good guy and had our issues addressed quickly.
Tuesday 11/13/18 we arrived in Pine to find our propane regulator leaking. I found a regulator at a Payson hardware store and went home and installed it and when I turned the gas back on it began spewing propane out of the vent on the regulator. I thought I had used improper fittings after talking to just about every hardware, propane parts places, RV repair people who were as usual booked solid. Everyone had a different opinion as to why the regulator was doing what it was doing. Now I was confused and compressed highly flammable gas is nothing to mess with so I once again contacted North Mechanical, explained my situation and also I had no heat and couldn't use our cook stove. Night time lows were 20 degrees in Pine and it was a long cold night but Darin North juggled schedules and had a tech out to us that next day.
Again, problem quickly solved, another great tech who was very polite, professional and right on time.
We have heat and can cook again thanks to North mechanical.
Good Job !!!!

July 27th.

Update...AC is still blowing cold and working great!!  Thanks again!!

Came home Tuesday to AC blowing hot air.  Called another company, got them out ASAP, which was Wednesday afternoon(today).  Turned off AC Tuesday, back on two hours later and was blowing cold air.  

Wednesday, AC blowing cold all day, but still need unit inspected/serviced, kept our appt.  Service tech arrives, inspects our AC. Informs us a repair of $4400 will be required, as this unit will not last the summer(unit is about 12 years old) even with it currently working.  

Wanting a second opinion, called Wolff at 6:45 PM on Wednesday(today) wanting to set up an appt for tomorrow.  Spoke with a gentleman, believe Andreus, who was very pleasant.  Informed him of what I needed, he offered SAME DAY to have a service tech out.  I informed him I didn't want to be an inconvenience, he reassured me not at all.  Perfect, told me worst case, someone would be by before 8:30 PM.

Received a call from Jason, at 7:04 PM, let me know he'd be here with in 30 minutes, traffic permitting.  Jason arrives, within his stated time frame.  Introduces himself with a smile and handshake, and I tell him what's going on (AC blew hot yesterday, turned it off 2 hours, been cold since), he's replies let me gear up and I'll see what's going on.

Jason is on my roof for over an hour, has my hose up there, and is doing his thing.  Climbs down, and gives me the run down.  Let's me know system is working as intended, and he found system was over charged.  He filled the refrigerant to the correct level.  Tells me it is an old unit, so replacement will be needed sooner than later, but after I asked him about it lasting the summer, he informed me he didn't see why it shouldn't make it.  Awesome!  $200 later, AC is running cold, I feel confident in Jason's assessment, and when I do need a new unit, Wolff will be the folks doing the replacement.  Thank you again guys.

We called Howard Air today because our A/C & Heater socket went Kablooie. They said they would be here around 3 PM, but they over delivered. Theron our tech called a little before 11:30 am. He arrived before 12 pm. He figured out the problem and repaired our blown out socket and wired it back up in a jiffy. He made sure everything worked, meaning the heat came on, and the air conditioning worked and cooled as well. We need more people like Theron in this business. He deserves great accolades and I will ask for him again, when we need help. Thank you Howard Air, for making sure we keep our cool! Sorry, for the dad joke.  Because we need heat as well and that works too.

I received an estimate and had a follow up conversation regarding replacing/repairing an AC compressor in one of the units at my residence.  During the conversation I was told that refrigerant was $249.00 per pound for a cost of $1,494.00; just for refrigerant.  I find this to be an outrageous and blatant example of gouging.

In Sept of 2019, Orangutan improperly installed equipment that caused the failure.  This is based on 2nd and 3rd opinions from reputable HVAC companies.

This posting this here, Facebook, and any and all other social media outlets, others need to know not to do business with this company.   Several other companies have provided estimates at half their cost.  

I will spend all my spare time during this pandemic to let the world know that this company is unfair and unethical and appear to be practicing price gouging.

With the temperature rising in Arizona and people stuck at home; without being able to cool their residence with air conditioning, it is their company's stance to take advantage and be greedy.

I will forward this message to any corporate office associated with Orangutan.

Chris

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