Best Businesses in Phoenix, AZ

We needed a new a/c unit which also included the gas heater. We received a quote from 2 other companies, each wanting a minimum of $8900. We are retired and just didn't have that in our budget.
We had used Mac's Air 3 or 4 different times since we moved here to the Province for maintenance and repairs, as he had received many good reviews on Next Door. Our unit is 15 yrs old and did give out on us last summer. He repaired it for $250 (condenser, I believe) but highly recommended we obtain a new unit by the summer of 2021. So I called Mike and within 48 hrs he gave us a quote for $5500 which included everything. It was installed within 10 days, though we told him we were in no hurry. The unit works super and is very quiet, along with being energy efficient. HIGHLY RECOMMEND

When our AC broke just days before our big vacation, we got a quote from 2 well known AC businesses in the valley. We were so disappointed by them both because they had no quick solution and both were very costly. So I got a referral from a friend and called Clark Heating and Cooling and within minutes they sent someone over to give us a quote. We were in such a bind, dealing with no AC in 110 degree weather, with a small child and large dog, while trying to leave for our vacation. Clark's heating and cooling did not disappoint! In fact, they returned the next day and fixed our AC for a fraction of the cost. They were so friendly and fair, which my husband and I truly appreciated. They even followed up with us the next day to make sure everything was running okay. They are the best. Thank you all again!

Imagine my fear when I arrived home from work expecting to enter my cool house from the 110* temperature and it is over 84*!!!!  Since it was after 7 pm there was no hope to get anyone out to look at my system. I went out to see if I could do anything to make it work. Fortunately I was able to get it to run for an hour or so, just enough to cool the house below 80* before it kicked off again. I contacted my home warranty company and they set up a work order with Grand Canyon Refrigeration. Once I got the contact information I called at 8:30 pm on the off chance that I might get an answer. I did not but I was able to leave a voice mail about my situation. Since the sun had set I had that working in my favor so I worked to get the unit running again. Once again it started and ran for a little while. I was able to sleep in a coolish house!!!!!!  GCR didn't open until 7 am but my phone rang at 6:35 am!!!!  Martin was calling to see what my issue was. After my explanation he said he would head right over!!!!!! He was at my house by 7 am and diagnosed the problem. He was well prepared to repair the unit and had it running in less than half an hour. He was very thorough and professional. What a relief it is to have stellar service!!!  I would recommend Grand Canyon Refrigeration for all your air conditioning needs!

I bought a house with a 9 year parts and labor warranty that I assumed we could use.  They would not honor the warranty even though the previous owner paid a lot of money for it and it was still in the time period.  They also said it would be several days to order the part or I could replace the water heater for a discounted price of only $1,300.

The people there were extremely helpful and professional. When my home unit had issues, they were able to come over the next morning to take a look at it. The Chris was very accommodating and friendly to my family (my little girl kept asking him questions, and he was very sweet to her). He explained things to us very well and helped us figure out the best steps to move forward. I even had second opinions on the system and they all said the same thing Chris did. Turned out we had a 15 year old unit and we needed to replace it. Not what I wanted to do right now, ya know? But Christian (the owner?) came over (on Sunday) to install an in-room temporary unit so we could sleep comfortably and gave me pricing. He gave me a great deal and was even able to make us a priority and had the new unit put in on Tuesday afternoon. While his crew was there they were all respectful and professional. They did a great job, made my plight feel like it was the most important and took care for me. He even replaced my intake vents (which I had been trying to do for a while but couldn't find at any hardware stores): they were so loud when the blower ran, it sounded like a hurricane, and an awesome new WiFi thermostat that came with a room sensor, so now it can read upstairs and downstairs so it makes the whole house more even (much better for sleeping)! I've noticed my new unit runs less often, quieter, and the whole house is much cooler and more comfortable. My only regret is not having done this sooner. Thanks guys, you were great! Should recommend them to everyone!

Needed a capacitor for my A/C...went to another place near 43rd Ave to be greeted with price gouging and acted like I was bothering him for coming into the store.  I knew how much it should cost so I left.

I went to Kevin's to find welcoming and knowledgeable staff that helped me quickly, they had the right part, and it was 40% cheaper than the first place.  I'll be telling my neighbor (who told me to go to the other place) about Kevin's.

My review is overdue.

Air conditioning not working properly on 8/18/20 and was referred to this company. Arrived same day and John began troubleshooting the problem. I'm in a complex and multiple units on the roof are not well identified. But he figured it out, took pictures and properly marked the unit. Replaced condenser fan motor and solved the problem. John was well trained and did a very good explaining the issue.

Had them back to replace old thermostat with a new Nest. Valley Best did a great job for me and system has worked great in these crazy temperatures. Thank you.

Can't imagine a better company to service my HVAC. Jason came recommended by a home inspector I used in purchasing a home. He was super responsive, courteous and on time,, patient in answering my questions, doesn't upsell me on anything, and just forthright and honest, I'm lucky I found Jason and his team and he will no doubt be my go to for any Hvac needs! Thank you Jason!!

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Reached out to get a quote for a new ac, Bill did a great job walking me through the different options I had and worked with me to get it scheduled. The installation went smoothly and now I get to enjoy a much quieter and more efficient heat pump.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

Major disappointment. First, they were supposed to do our job 10 days ago. it took multiple calls to their office to finally get them to do anything after there initial diagnostic visit. In addition, they charged an outrageous service charge just show up the first time. then, as they needed to order a part,they then charged us another service call charge to install. The job took 5 minutes for their tech to do as they just needed to change out a minor part.

We used this company 3-4 years ago, and they were great. Very disappointing this time. So we will look for a new heating and cooling company for our future work. Do not recommend at all.

Interesting morning. Sitting at a red light and one of their drivers is honking at me like a maniac. Sorry I wasn't going to run a red because you were late.

I call the number on the van to tell customer service their driver is out of control and making their company look bad. She asks me for my name. I ask her why that's relevant and to let me give her the number on the back of this drivers van. She refuses to take the number and will not listen to the issue. At one point she asks me again for my name (what are you thinking)? At this point I ask if I can speak to a supervisor to give them this number on the van before I lose the driver. She then tells me my name is required. At this point the driver is gone so this is my only way to leave feedback to management.

I was simply trying to report a maniac driver and unable to do so due to the customer service representative. She was definitely the worst I have ever spoken with and she was trying to talk over me. I am not sure what is so hard about answering a call and taking down a number and reporting the activity? Apparently too hard for this customer service rep. I hope you guys record your calls to back and listen on 7am on 8/20/19.

My current belief is I must have called a small shop and reported the husband to the wife or something

No real explanation but stay away from these guys on the roads and stay away from calling their front desk.

Prolly would stay away in general. Unreal experience this morning and I rarely ever leave a review. I hope
Management sees an actions but I have a feeling management was the guy honking at me this morning trying to run a red light.

I give Robert Smith and his crew 10 stars for their wonderful amd efficient installation of our 2 new AC systems yesterday. The level of professionalism was amazing. Everything was explained all along the way.  We are very please with the service we received.

DO NOT DO BUSINESS WITH THIS COMPANY.!! Avoid this company, I cant begin to express what a terrible company this is...Completely incompetent and will try and will end up nickel and diming you for everything they can possible. The guy that runs the Tucson office Richard Gaona is completely useless and will generally try at all costs to avoid having to lift a finger to help out a customer. Their techs are untrained and have no clue what they are doing.

Oh and Terrible customer service. Showed up late and left without fixing the A/C in sweltering 110 degrees. Tried to sell the A/C unit to us when the issue was only to fix a small leak in the line..
Stay away from them!

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php