Best Businesses in Phoenix, AZ

Highly recommend!! Mike really knows his craft! Great communication skills. He either answers his phone or calls back promptly.  On time and efficient. He doesn't try sell us stuff we don't need. So grateful we found someone honest and talented!

This company comes with the highest integrity and goes above and beyond to make their clients happy.  They are on time, do their work exceptionally well and are always courteous! I have worked with David for years and he is always reasonably priced and won't try to up-sell you for things you don't need. I highly recommend them for your heating & cooking needs.

I had Martian

I had Martian every time we have needed anything. He is very honest, nice, very good at explaining what he is doing and what is needed. I have recommended him to all of my friends and family members. He comes once a year and does the maintenance on our unit that he installed 4 years ago. Would definitely recommend him to anyone needing this kind of service! We are customers for life!( or as long as he is working)

When a problem occurs that does not run smoothly the manager intimidates instead of practicing good customer service.

EXCELLENT EXCELLENT EXCELLENT!! If you need service for your air conditioning or heating, this is the company to call. I had a heater problem in the winter that was diagnosed and fixed perfectly. I just had an a/c issue and called them again. My call was handled professionally and so was the problem. First thing the service guy did at my door was identify himself and hand me his business card. Great company and will call again if ever necessary!

Called Kevin's Parts for two washing machine components I needed and he didn't have them in stock but said he could get them by the next day. Sure enough, next day came and his associate called and said they got the parts in for me and they were priced in line or cheaper than any big box or online retailer. Fair pricing, straight forward good service, and quick access to the parts I needed. Would recommend again.

Being in a rental property can be frustrating at times. My A/C went out over the weekend and they had someone out that day they fit me in. Couldn't give me a time just said we will be there.

A young man named John came out and was amazing. Found out what was wrong, but because I go through a property management company he had to get approval before he could fix it. He waited as long as he could before he left because he had other calls. He called me and informed me of what was going on because I was at another job and all he did was apologize.

I understand that it wasn't him or the company. Policy is policy. Today Monday 6/27 they finally received the approval and they gave me a window from 10-2 they came out sooner than they thought and fixed it. John then came back because when I got home it didn't feel like it was working but he came back to make sure. He was great.

Then to top it off the owner called me just to make sure everything was ok and running good. You do not get this kind of customer service these days.

Thank you John and Chase.

Our AC went out during the record heat in July of course but Jason responded asap in spite of an already packed schedule. He quickly diagnosed and repaired the problem. We felt the price was fair and the service was great. Highly recommend.

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Bill came out and serviced our 3 year old heat pump. He was very through and explained what he was doing and educated us on a few things since we are from another state and had never owned a heat pump before. I will continue to call Bill for all of our heating and cooling needs. He is honest and truly cares about the quality of his work.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

Major disappointment. First, they were supposed to do our job 10 days ago. it took multiple calls to their office to finally get them to do anything after there initial diagnostic visit. In addition, they charged an outrageous service charge just show up the first time. then, as they needed to order a part,they then charged us another service call charge to install. The job took 5 minutes for their tech to do as they just needed to change out a minor part.

We used this company 3-4 years ago, and they were great. Very disappointing this time. So we will look for a new heating and cooling company for our future work. Do not recommend at all.

Had them install our AC system 7 years ago and the past few years have had problems. First the fan came off. They said this sometimes happens and it was not covered under warranty. Funny how they did the install and have done all of the service and maintenance, but sometimes this happens? On the latest issue we called them as the unit was not cooling. The first technician arrives and tells us he can not go on the roof and check out it out as he is recovering from surgery. We told them the unit was on a steep pitched roof and they send someone out that can't go on a roof. After calling they sent out another tech (Kenneth - great guy, professional 5 stars for him) who took care of the issue (another item that should have been covered by warranty due to improper installation. They told us the manager would call us on Monday, but we never got a call. Guess they don't want our business, bye!

We're extremely happy we chose Howard Air! Top notch work done! We got our new air conditioner in 2018. Our entire house is always very comfortable since then. Thanks to them also cleaning our ventilation system; and adding more vents; and installing our new thermostat, etc., the temperature we set is the exact temperature in each room. (With Our old system some rooms were always warmer than others.) But not anymore, again thanks to Howard Air.
With their excellent work, they've earned our trust! Obviously, they want customers happy with the outcome!

This included a Free checking of the entire AC system every 6 months.

We had Orangutan air for a number of years with no issues, but over the last four years their  business  model  has drastically changed. . They  kept pushing services that I did not need.  Everytime, they came out,  it seemed like I was paying for something broken or was about to break even though I was under a maintenence  agreement , which they push very hard... Their markup on replacement  parts is very high,..

The last straw was when they said I needed my duct work sealed with some type of foam ,  even though I had flex  duct work in my attic..  I reasearched the product and found that its not needed nor recommended  for flex duct work.  I asked for APS to do an independent  review of my house energy needs and the report came back that no duct work leaks existed..

Now, I have received eight sales calls from this company since the 3rd of June... I will be notifying the AG and ROC if these nuisance  calls continue..

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