Best Businesses in Phoenix, AZ

Thank you Mike! My mother in law discovered our downstairs unit wasn't working. I posted on a local Facebook page and Mike responded. Within 20 minutes he was at our house and it took him even less time to fix the problem! We were so worried we would have to wait until Monday to get it fixed and it's such a relief to have it taken care of do quickly!

This is the best HVAC company in Phoenix hands down. I had my entire HVAC system replaced and they are extremely competitive on pricing. You probably won't find a better price. They use York systems which are excellent and give you upgraded color wi-fi thermostats to control your system via phones. It took two days to install two large 5
ton compressor system for my two story house, but they cleaned up everything each day. They also were very responsive and Dave the owner is super nice and easy to deal with. Ivan the lead tech is fantastic and has the highest integrity among service techs. I've used these guys before I had my 18 year old system replaced and they don't use any bait and switch tactics that is so prevalent today by many unscrupulous cooling companies. I highly recommend Clark Heating & Cooling.

Martin with Grand Canyon is a compliment to his profession. Absolute professionalism and fair pricing. He was very clear with his communications and always responded in a timely manner. He installed our new Carrier heat pump on our roof and recapped the previous evap cooler opening since the old one was rusting. Everything looks great. I will be using them again in the future!

Scott at Donley referred me to *exactly* the right company (DRACO Air) for completing a new, R-22, SEER 13, split-system installation in my home with the equipment I purchased (condenser unit and air handler) just before the ban on manufacturing new HCFC air conditioners and heat-pumps went into effect (R-22 units seem to function better in the extreme Arizona heat). The accounting lady who answered my (first) call earlier in the day was very friendly and helpful.

Qual-Tech was sent by my home warranty company to check my A/C because my bedroom zone was not working. I had another company come before and he diagnosed fully what the problem was. Unfortunately, the tech found an even bigger issue because the secondary drain pan was full of water because the primary drain pan is cracked. This could lead to major issues with flooding and rusting. The tech recommended I go through my home warranty because the potential issues would be expensive, and the policy I have in place might help with the costs.

So I called the home warranty, and Qual-Tech is who they sent. The person who came was not professional at all. First, he entered my house without putting booties on, and when I asked him about this, he said he wasn't going on the carpet so it doesn't matter (more on that in a minute). Before he started, I mentioned what the major problems were, including the zone issue and the cracked pan issue. The zone board is in the attic (which is why I was wondering why he said wasn't going to use booties since he would need to go upstairs and on the carpet), so I was expecting him to look at the outside unit and then check in the attic. Then, I showed him to the bedroom, and mentioned the zone was working at the moment, but I am concerned because it keeps going out. He then went outside and looked at the unit called his boss before coming back in the house.

When he came in the house, he said the outside unit looks fine, and the thermostat in the bedroom was working, so all seems good and to have a nice day. I then asked him why he wasn't going to go upstairs to check on the zoning board, and he said he wasn't going to. Basically, he only did half the job, and refused to go upstairs to look at the rest of the unit. When I pressed him on my concerns, and he continued to act indifferent, I then showed him pictures the other tech took of the unit, as well as the report that was written up. When he saw the water the first thing he said was the drain line is clogged. I asked him if he read the report and he said yes. I then showed him the line that said I first verified the drain line is clear and he said oh. So now we have moved from unprofessional to just lying.

He then went outside and called his boss. Then, he came back inside and asked if he could use the pictures the other guy took. Again, he is avoiding doing his job. At this point I was so furious I wanted him gone, so I gave him the photos and asked what would happen. He said he would write the report that day (friday) and I would hear from the warranty company on Monday. Welp, wednesday rolled around and I had still not heard, so I called the warranty company, and they said a report had not been filed yet.

Awful service, awful professionalism, awful company.

Had parts I needed today put ac guy could've gotten cheaper tomorrow. Spend a more then I needed on no returnable parts.

Thanks to Chase, Antonio and Kim for getting the semi-annual check-up scheduled and taken care of promptly. As has been the case for over decades, Valley's Best has proven that's exactly what they are! Reliable and...THE BEST!!

Cheers!!

Jason is very professional & knowledgeable!
He explains everything that he finds & does his best to keep cost down.
He is very responsive would highly recommend A savings Air to everyone!

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Reached out to get a quote for a new ac, Bill did a great job walking me through the different options I had and worked with me to get it scheduled. The installation went smoothly and now I get to enjoy a much quieter and more efficient heat pump.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

Don't use this business for anything!  There employees are crazy and will damage your home, car and risk your families life because they DONT CARE!!

I have been a good customer for Wolff for 22 years but my latest dealings with them has changed my opinion. I called for a problem with one of my ac units and the tech said I needed new parts which were under warranty. He would order them and have the work done in a week.  I approved the work but had to leave town.  I returned 6 weeks later to find no work done and my house at 100o.  They were to install a new unit on the other side of my house but during the process said there was a gas line problem and I had to call another plumber to fix it.  Their people are the only ones that have ever been in my attic yet they took no responsibility for the bent flex line.  I found the techs professional and very courteous and friendly but it ends there.

We've had a maintenance contract for our A/C with Howard Air for years. They are great to deal with on all levels - excellent service over the phone, easy to schedule appointments (even on Saturdays) and they really do prioritize getting us help ASAP when we have an emergency since we have a contract. When we do need repairs, their fees are reasonable, and they get the job done quickly. I highly recommend them!

Our regular technician Kent gets my #ServiceStarShoutOut for keeping our air cool despite the age of our unit!

If I could, I would rate this company a -10. They screwed up big time. I spent thousands of dollars to buy an upscale Lenox unit from them and this is what happened after I paid. First, the unit came in was awful. The air handler made more noise than my 20 year old unit that I replaced with it. No fix on that. But this is not even close to what happened later. Since I bought 10 year extended warranty for additional $800 and maintenance plan, I thought I am covered for 10 years at least. Not even close again. About three years later, the guy called to offer a maintenance, which I gladly took. Then a week later, my A/C started to act weirdly. I called back and another guy showed up, claiming one part on my A/C is bad and need to be replaced. I said sure. Parts and labor included, just get a new part. Yeah, parts and labor included, but not some other things like nitrogen, solder. The price for those? $900! I could probably fill up a warehouse with the nitrogen I buy for $900! I called Edwin Gfeller I have worked with for years. He came and checked on the unit, then told me this: there is nothing wrong at all. Just someone loosened a valve and let the coolant out! Guess who touched my A/C the last?!  I called them to complain and got totally ignored. Then one thing even more outrageous came up. When they installed my unit, they did NOT register for the manufacturer's warranty, nor told me I should do it. They sent me documents claiming the warranty is taken care of instead. Now instead getting 10 years of parts from the manufacturer, I only have 5! And there is no way for me to get parts from them without paying ridiculous price for nitrogen et al. And the labor that is included? I just called for another problem and was told there will be a $45 diagnostic fee which is not part of labor. I don't know what goes into diagnostic other than labor. So, if you are too rich and look for a way to burn some cash, you can choose to give the money to me hassle free after or spend it on Orangutan and let them cause you headache years after.

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