Best Businesses in Phoenix, AZ

Fantastic service.  I contacted Mike to come take a look at my unit.  He was in the area doing another service call and made a pit stop at my home and got me squared away!

This company comes with the highest integrity and goes above and beyond to make their clients happy.  They are on time, do their work exceptionally well and are always courteous! I have worked with David for years and he is always reasonably priced and won't try to up-sell you for things you don't need. I highly recommend them for your heating & cooking needs.

Martin doesn't provide good customer service and is trying to make more money on a repair then actually fixing the issue.  He wanted to replace entire system in lieu of just replacing the part. Another reputable Company replaced the part and all is fine. Be careful for scammers

We started using Donley for our AC service needs after having trouble with some of the other local AC companies. The technicians are always knowledgeable, professional, and honest. When it was time to replace our 15-year-old ac units and air handlers earlier this year, Donley was the only company that we would consider using. Their staff did an amazing job and went above and beyond to make sure we were happy and our house was comfortable.

Qual-Tech was sent by my home warranty company to check my A/C because my bedroom zone was not working. I had another company come before and he diagnosed fully what the problem was. Unfortunately, the tech found an even bigger issue because the secondary drain pan was full of water because the primary drain pan is cracked. This could lead to major issues with flooding and rusting. The tech recommended I go through my home warranty because the potential issues would be expensive, and the policy I have in place might help with the costs.

So I called the home warranty, and Qual-Tech is who they sent. The person who came was not professional at all. First, he entered my house without putting booties on, and when I asked him about this, he said he wasn't going on the carpet so it doesn't matter (more on that in a minute). Before he started, I mentioned what the major problems were, including the zone issue and the cracked pan issue. The zone board is in the attic (which is why I was wondering why he said wasn't going to use booties since he would need to go upstairs and on the carpet), so I was expecting him to look at the outside unit and then check in the attic. Then, I showed him to the bedroom, and mentioned the zone was working at the moment, but I am concerned because it keeps going out. He then went outside and looked at the unit called his boss before coming back in the house.

When he came in the house, he said the outside unit looks fine, and the thermostat in the bedroom was working, so all seems good and to have a nice day. I then asked him why he wasn't going to go upstairs to check on the zoning board, and he said he wasn't going to. Basically, he only did half the job, and refused to go upstairs to look at the rest of the unit. When I pressed him on my concerns, and he continued to act indifferent, I then showed him pictures the other tech took of the unit, as well as the report that was written up. When he saw the water the first thing he said was the drain line is clogged. I asked him if he read the report and he said yes. I then showed him the line that said I first verified the drain line is clear and he said oh. So now we have moved from unprofessional to just lying.

He then went outside and called his boss. Then, he came back inside and asked if he could use the pictures the other guy took. Again, he is avoiding doing his job. At this point I was so furious I wanted him gone, so I gave him the photos and asked what would happen. He said he would write the report that day (friday) and I would hear from the warranty company on Monday. Welp, wednesday rolled around and I had still not heard, so I called the warranty company, and they said a report had not been filed yet.

Awful service, awful professionalism, awful company.

Went to Kevins to get a micro switch and YES he had it and at a price that was better than the internet!  Service is great and the guys are both friendly and knowledgeable.  Local business that is GREAT!!

Being in a rental property can be frustrating at times. My A/C went out over the weekend and they had someone out that day they fit me in. Couldn't give me a time just said we will be there.

A young man named John came out and was amazing. Found out what was wrong, but because I go through a property management company he had to get approval before he could fix it. He waited as long as he could before he left because he had other calls. He called me and informed me of what was going on because I was at another job and all he did was apologize.

I understand that it wasn't him or the company. Policy is policy. Today Monday 6/27 they finally received the approval and they gave me a window from 10-2 they came out sooner than they thought and fixed it. John then came back because when I got home it didn't feel like it was working but he came back to make sure. He was great.

Then to top it off the owner called me just to make sure everything was ok and running good. You do not get this kind of customer service these days.

Thank you John and Chase.

Overall a very good company to work with. Conrad performed some maintenance and repair on my home with dual AC units. He was professional, courteous, and communicated well. AC is working great, if your isn't, I'm sure A Savings Air can help.

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Thank you for coming out on very short notice and helping me with my AC unit. Y'all are honest and I appreciate that you shoes me what was wrong with my unit. You're very professional and showed genuine concern for my family.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

Had an appointment for tuesday @ 8 to 9 a.m.  my wife waited for hours and no show. She called this company and the female that answered told my wife that she called and cancelled. So my wife missed a day of work and rescheduled for today. She and i both work so i waited ( 8 to 9 a.m.) about 10 i called and spoke with k____y. She said we did not have an appointment and insisted that my wife called to cancel the day before (which was not true) and did not reschedule. So wether it was k___ys mistake or not she was a bit rude and insisted how wrong i was and said she would call me back. She did call back and trying to be appologetic said some one would be here shortley. They did come as promised and are gone to find a part. Finally, i called work and said i couldn't come in due to this abortion of customer service. My wife and i both missed a day of work. I hope others have had a better experience.

Wow. I called Wolff to have them estimate installation of 2 whole home humidifier units since they show up as an Aprilaire contractor. They first wanted to ask if I understood these might cost as much as $5000 each since they might have to bring in an electrician and a plumber.

Talk about hair standing up on my neck! Folks, the Humidifier Units cost $200 each. If their own people cannot do basic electrical and plumbing work, these guys are not a Mechanical AC, Heat and Solar company.

$5000 each for installation of a $200 humidifier? Nice try Wolff, but you won't be stepping foot on my property. LOL...

We were one of the many unfortunate households to have our A/C unit fail on one of the hottest days this summer.  We contacted Howard Air as soon as we could, and understandably, weren't able to come over until the next day.  Our appointment window was 7-12, and on the morning of, our technician Dave contacted us when he was 20 minutes away.  He was prompt, courteous, and explained our options thoroughly.  He made the repairs, and the unit has been working great since.  Thanks again Dave, and thanks Howard Air.

Their time is more valuable than yours. I had scheduled an appointment to have an A/C Service call on 6/6/15 and had agreed with the scheduler for and early (8-9am) call which never happen. The desk/dispatch called me about 11AM wanting to reschedule because they had overbooked or something to that effect. I told them no thanks and hung-up. On 6/16/15 I get a call from Orangutan and the individual identifies himself as the owner and is very apologetic and offers me a discount on the A/C service, and agrees to schedule me early (8-9am) on 6/20/15, and I agree. Well, at 10:22am, on 6/20 I get a voice message saying that they want to confirm my appointment or reschedule me for another date. I returned the call at 10:30am and spoke to Derek whom told me that their Tech's time was valuable and he had to move on. I asked what happen to my appointment time and he said something else had come up. So, in a nut shell, I'm pretty much done with this non-reliable company, which doesn't take into consideration the value of it's customers time. Will never recommend and will post the same on other social media.