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Kevin's Parts

Kevin's Parts


1536 W Bell Rd Ste 5 Phoenix, AZ 85023

Description


Come see us for HVAC, A/C parts, motors, capacitors, contactors, filters & more. We have water softeners made in the USA and great prices. We also carry replacement parts for washers, dryers, refrigerators, dishwashers & microwaves . Also serving Surprise, Glendale, Peoria & Scottsdale.

HISTORY


Established in 2016.
We are a family/veteran owned business and we know that the key ingredient that keeps us in business is outstanding customer service. We always strive to make our customers very satisfied with our service. We make it a point to get to know our customers so that when we service them again and again, we build trust. In time they become part of our family!

Reviews


Alex M.
Alex M.
7/19/2019
If you are reading this review you are thinking about fixing an appliance yourself rather than hire someone to do it. I am here to say do it yourself and Kevin's Parts can help.

Here is my story... AC went out and I had one repair company quote me $700 to fix the condenser fan motor. Another quoted my $800. Both suggested it may be time to replace my 15 year old unit also would said that they felt it was in good enough condition that they would be willing to fix just the motor.

Kevin's other company AirPatriot would have done it for around $375, much better than $700 or $800, but still higher than just buying the parts and doing it myself. I decided to do it myself. Initially it cost me $244 in parts but then I had a lot of trouble getting the fan blade off the motor (note, don't use a hammer and don't cut it from the motor). Went back to Kevin's and they were able to just get me a brand new fan blade the same day for $44. So now I'm $288 dollars in and my AC is working awesome again.

I did the work myself but Kevin's parts supported me the whole way and motivated me to do it myself. The staff there including Kevin himself are great people. They did not know me before this week, but genuinely showed care and compassion.

While I hope don't have to go back anytime soon, I will if I have any other issues with my AC or another appliance.

Mike S.
Mike S.
10/16/2021
Had parts I needed today put ac guy could've gotten cheaper tomorrow. Spend a more then I needed on no returnable parts.

Susan A.
Susan A.
3/16/2018
I know, there is nothing sexy or tasty about appliance parts, but if/when you need them, Kevin's is the place to go. The microwave died! Fortunately (or unfortunately for me since I wanted a new one) my engineer husband quickly learned what went wrong. He headed off to Kevin's where he received excellent customer service and good advice.
They had the $5 fuse he needed and he was going to get an additional part that he thought might be affected by the blown fuse  ($25) and was actually told to just buy the fuse--that was all he needed. Loved the honesty.

Tiffany G.
Tiffany G.
07/08/2020 12:00:00 SA
This guy is amazing. I had a terrible incident where my AC went out in the dead of summer and he talked me through the entire process and what I needed to do in order to fix it. He didn't try to scam me into anything and let me know all of my options and the outcome would be in each decision. This is the most amazing HVAC company and you won't ever find anyone as good and cares about quality. This man is genius I tell you go to him and you won't regret it!

Rodney M.
Rodney M.
07/07/2020 12:00:00 SA
Our dryer died and all diagnostics showed it needed a new control board. We found some on Amazon but delivery times were way out. I found Kevin's on Yelp and called. They knew exactly what we needed, they were able to order it in for next day and their price was much better than Amazon. I picked it up the next day and a few hours later returned the code for a refund. They were very accommodating and well priced. I highly recommend.

Greg V.
Greg V.
7/21/2021
Went to Kevins to get a micro switch and YES he had it and at a price that was better than the internet!  Service is great and the guys are both friendly and knowledgeable.  Local business that is GREAT!!

Mike M.
Mike M.
7/27/2018
Needed a capacitor for my A/C...went to another place near 43rd Ave to be greeted with price gouging and acted like I was bothering him for coming into the store.  I knew how much it should cost so I left.

I went to Kevin's to find welcoming and knowledgeable staff that helped me quickly, they had the right part, and it was 40% cheaper than the first place.  I'll be telling my neighbor (who told me to go to the other place) about Kevin's.

Deborah S.
Deborah S.
1/24/2020
We needed a replacement heating element for our oven which was 12 years old. Kevin's had the part in stock and the price was comparable to Amazon. Very knowledgeable staff and good customer service. Ordered another part for our refrigerator. They didn't have in stock but was able to order the part for next day delivery. Will definitely use again!

Pat S.
Pat S.
12/28/2019
What a find!  Kevin's Parts came through for me when Amazon and other big box stores couldn't!  Personal service!  Got to see that the parts I needed were right!  They went out of their way to help me with parts that were out of stock elsewhere!  I love doing business with real people in real time!  I love working with people who know what they are doing!  Give them a call!  Like me, I'm sure you will walk away smiling!

John M.
John M.
06/12/2019 12:00:00 SA
Called Kevin's Parts for two washing machine components I needed and he didn't have them in stock but said he could get them by the next day. Sure enough, next day came and his associate called and said they got the parts in for me and they were priced in line or cheaper than any big box or online retailer. Fair pricing, straight forward good service, and quick access to the parts I needed. Would recommend again.

J H.
J H.
7/29/2017
What a great job!

First off, let me make it apparent that it is VERY difficult to find an AC Supply company, especially on that is open on the weekends. First thing this Saturday morning, my AC condenser fan motor went out.

I contacted Kevin's Parts by phone and was given great information and invited into their shop to make sure we got the correct replacement part. I hurried in and was graciously greeted and then treated with the utmost respect.

Not only did they get me the right replacement part, but they took the time to walk me through how this new fan needed to be wired compared to my previous part. Then I let them know I was under the impression I needed to replace the fan blades since I could not get them separated from the motor. Without question, they grabbed the lube and tools and quickly demonstrated how to remove the blades without damaging them.

Thank you Kevin's Parts! You guys are great and I look forward to coming to you for all my household appliance parts needs.

KL H.
KL H.
02/06/2019 12:00:00 SA
Excellent service, prices and parts availability. Knowledge of staff is outstanding and very friendly! Highly recommend!!

Bill Y.
Bill Y.
08/09/2019 12:00:00 SA
I showed up to this place on a Friday afternoon at 4:45pm and they said they close at 5pm.  With one car in the parking lot, I thought for sure they closed early.  NOPE!  
I walked in and was greeted by the nicest lady. She took the part I brought in and compared it to what she had in stock.  She even took out her voltmeter and confirmed my part was dead.
She wasn't really sure if she had the correct part. So she called Kevin to confirm.  Kevin confirmed that she had the correct part.  
I'm a do it  myself kinda person.  Trying to get certain HVAC and other parts can be really difficult sometimes.  Kevin even gave me his number in case I had a question when installing the new part.

It's nice to have found an honest business with genuine people.  
I came home, put the new part on..... and I've got nothing but cool air going on now.

Robert Z.
Robert Z.
5/25/2018
If there are nicer people in AZ-I don't know where they are.  I can't imagine a situation that (even if it was screwed up) they wouldn't make right.  Needed parts for my fridge and they were great.  Is amazon cheaper-yes-but I sure felt better about the experience and was able to help a local business.  Plus they figured a work around on my part...which amazon would probably not do.

Jody H.
Jody H.
05/12/2018 12:00:00 SA
Came in today and spoke with Brenda. Not only was she super polite she was also very knowledgeable. She quickly assisted us with the parts we needed to repair our dryer and also passed along the name and number of a repairman if we needed further assistance. It was amazing to find an appliance repair shop next to the laundromat :)) Thank You Brenda...

Candace W.
Candace W.
5/24/2018
Kevin, your website is being listed as a phishing hazard! If you are legit, get that taken care of.  I'm a real buyer. Are you a real seller? Fix your website and I will change my review.

Holly T.
Holly T.
6/20/2018
I needed some parts to rebuild a refrigerator  and they were SO helpful! They were able to get everything I needed, fast! The prices were very reasonable.  To top it off... there was one part I forgot to order and they were able to get that one to me the same day! You rarely see customer service that outstanding these days!

Kat F.
Kat F.
11/19/2016
Everybody was super helpful! I am excited to find a place open on the weekends for HVAC!  It was my first time there, but I will definitely be going back !

James R.
James R.
5/28/2016
Excellent customer service!!! Got the part I needed for my AC the same day and they saved me 500 bucks vs having someone fix it for me! Also gave me a military discount.. Can't say thank you enough.

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Hours



Mon 8:00 AM - 5:00 PM

Tue 8:00 AM - 5:00 PM

Wed 8:00 AM - 5:00 PM

Thu 8:00 AM - 5:00 PM

Fri 8:00 AM - 5:00 PM

Sat 9:00 AM - 3:00 PM

Sun Closed

Location


DBT Heating and Cooling location

Manager


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