Best Businesses in Phoenix, AZ

Very disappointed in American Vision Windows.  Had a scheduled appointment for Saturday which was originally at 10:00 am and rescheduled at 1:00 pm.  No problem with the rescheduling.  But when they don't show up at all, I have a problem.  No call from Project Manager.   Nothing.  Do not recommend this company.  I wouldn't give them one star, except scheduler was very nice.

This review is for my Angel Aro.  He installed 3 windows in my house.  He was polite, courteous and answered every question thoroughly.  More than that, he was so exceptionally kind to notice that my mother had a tire in very poor condition that was about to blow out--and he went so far as to put her spare on!!!  In this day and age, kindness,  courtesy and customer service are very much appreciated.

We moved into a new home with a big office space but also a big open space with no doors. We contacted Southwest door and sash and they came out quickly even during the pandemic measured and gave us a price the same day. They told us that there  would be a delay because of supplies which we totally understood and everybody was going through the same dilemma. The installer came and he was fantastic he walked us through step-by-step what he was doing - our doors are beautiful - we get so many compliments.  Opaque glass  with white wood frame - it's a huge space but they made it look like I t's original to the house!     Thank so much for a great job - highly recommended!

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

So glad we chose Efficient Home Pro for our window replacements! Joe (owner) is so knowledgable in his field and he took the time to explain all the different options available to us. No hard sell to purchase the most expensive, which we greatly appreciated. We got estimates from other companies and were told the expected wait was 6-8 months or more. With Joe, after signing the contract to job completion was only 6 weeks and they did an amazing job!! Joe, Jeff & Porter were a pleasure to work with and our windows look absolutely beautiful. We also had them remove a window and it looks perfect - like there was never a window there! Just a great company to work with all around and they left everything neat & clean. We will be using them again for some of the other services they provide. Thank you Efficient Window Pro - you guys are the best!!

Honest, professional and affordable.  Offering a great product at a price that won't break the bank.

I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

exceptional service, attention to detail, picky about their work, clean,great communication, so...yea i would recommend these folks..BTW, i have a friend that owns a glass company in WA that does mostly custom houses. so i know the business a little more than most...thanks bill and team..will be back

Super happy with my experience with LJ Neal and Sons.  I got many quotes from different window companies but was happy with their price and communication. The installation itself was seamless and my new Pella windows look amazing. Very happy with my experience and highly recommend to anyone looking to replace their windows.

Trying to get him to come measure and it appears he  doesn't want the business. Keeps telling me I'll call you back....call never happens. Either too busy or don't care about more business. Secretary told me I could look somewhere else, since she doesn't know when he will be able to come measure.

Want to fix a broken window in a timely way? If so, go elsewhere. Called to fix this window. Came for estimate pretty quickly; that was the good part. Getting this done is a joke but not funny. First, the estimate given was half the real price they charged. We paid close to $100 more than was necessary. Then the stories; we have a big job, we;ll try to fit you in but there are priorities in front of you. So now you pay top $ + and have to beg for installation.They took a deposit and got lost. I told them to return deposit or give a firm installation date. We finally got this installation. An awful lot of aggravation and really Fric & Fac service. Don't call these people ever. Especially if its raining.

Called them for an estimate on a window screen. Two employees promptly arrived and measured. They were courteous and professional.
One and a half weeks later, after not getting a call about the estimate I called them. A woman said she had the measurements and would call me the next day. Two weeks later have not received a call. So 3 1/2 weeks later no response. Not sure if this is a brush-off from management or the woman answering incoming calls.  Very disappointing.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

Good experience. With window installation .  The nightmare began when we ordered two front doors.  We ordered two Masonite Vista Grande 24 inch wide glass doors. One with fir texture and rain glass for the main front door. To be painted red upon arrival.  I have several emails and text, Jackson Glass assured me we were getting 24 inch wide glass not standard 22.  I even gave them photos.  The second door  was to be the same door with clear Lowe glass and smooth finish. This door was supposed to match another door that is located on the same patio. To no ones fault, the order was delayed due to Covid. While we waited, I told the company I wanted to order the door hardware. Jason, the installer told me that they could get me schlage locks at a discount. I met with his wife at my home for almost an hour giving her part number and photos of the hardware.  I was I was out of town when the doors arrived.  We were told right off that the supplier had messed up and we did not get the fir texture on the front door.  Ok we accepted it since we waited so long.
Little did we know this would be the start of the worse expience i have ever had with a contractor of any kind. The wrong doors came in and were installed. They were standard 22inch!  I came home to a messed up paint job and the hardware was a brand I never heard of. So the factory messed up and to be fair the installer had with the paint due to the heat. They still have not explained why they wasted my Saturday morning picking out hardware I never got and why the hardware they gave us was installed crooked. Ok it happens. So  In an effort to speed things up, my husband and I agreed to accept the front door with the rain glass provided the paint was corrected and they installed hardware we purchased. All they had to do is get one, just ONE door right, the patio.  They could not do that either. The patio door I received was the correct 24 inch. However, once again someone messed up.  Instead of clear glass I got frosted, instead of smooth finish I got fir.  I how have two miss matched doors on my patio and the deadbolt is crooked.  I am done with excuses. There supplier issues are their problem. We did not get ANY of the doors ordered 5 months ago.  I was told the red front door has been repainted.  We have been patient and understanding with this mess.  We have told them to reinstall the newly painted red door and send us the correct patio door.  We don't now how this will end but based in our experience , we have very little confidence. Im giving them one month to make this right. If not, we will be forced to file a complaint with the BBB and ROC.. I will have no choice but to use the balance I owe them to hire someone else to finally finish this mess This company had great recommendations however my husband and I cannot recommend them after our experience so far. How this will end remains to be seen and I will update this review

Make sure to read the contract fully before signing there is no way for a client to get out of it without having to pay this company 33% of the total I was fully cooperative with all they asked for my side of the bargain so they could have an easy install when the install was ready I removed all my blinds and moved everything out of the way when I received a call saying they have all my products ready for install come to find out my order was never placed after 3 months and the windows they brought were not the correct windows or even the correct sizes for my house it was a different clients I called the next day she said it will take about 2 weeks. the lady that I was speaking to was fired due to messing up other clients orders. It has been over a month since I removed all my blinds and moved everything out of the way (which it's still like that because there's no point in putting them back)  I have not received a call or even heard anything from the company about my windows and doors so I called to cancel my services due to not fulfillment to the contract and Miscommunication on there side and to let them know that I just don't want the windows and doors anymore and immediately the guy said that is impossible due to the contract and they have the high attorneys for this situation and as a company we will not lose
I did not read the contract fully but there is NO EXIT CLAUSE for the client to have the right to cancel after the company has not hold up there bargain so just make sure you read the whole contract because this company only cares about one thing only and that is scamming people into contracts that only benefit them and could care less about a client I knew right away as soon as the guy I spoke to started bringing up attorney and lawsuits right when I said I would like to cancel the order than he also told me that it was my fault that I should of been calling them everyday because in his words and I quote if it was his house he wouldn't put up with that shit (laughing) how is it my fault as company you should of called your client and communicated with them of what's going on

I was looking to have my master bathroom shower stall and connecting tube be remodel.  To remove everything and have one large shower stall with shower heads/fixtures at each end.
Searched the internet and found Bath Planet which I did not know it was Reliant Capitol.
Call and schedule an appointment with my husband and I.  A few day prior to the appointment they call to confirmed which I let them know that last minute my husband scheduled changed and it would only be myself.  They insisted it had to be both.  I replied it wasn't going to happen.  My husband knew that this particular project was all mine.
They gave in.
On February 16, 2019 Andy (salesman) and Mark came to my home.  Andy did his wheel and deal salesman pitch and Mark listen, took notes and showed me samples. I agreed on the price, design and material.
Signed the contract which indicated that work will be started and completed 4-6 weeks from signing date.  Which I was happy about since the end of March I was expecting family and again more guest the first week of May, I was expecting a large group of house guest and needed the extra shower, since we only have 2 full bathrooms.
By the 6th week (March 30) no calls nor any work had begun.  Yet, 3 days after Feb 16 they ran my credit card and good my large $$ deposit.  
Read all the fine print and it states all the things that would happen to the customer if they cancel, change design etc. but nothing on what happen to them if they do not keep up their end of contract.
Finally, after several calls and days, Chad (the installer) finally calls.  He states that where the material was coming from had a big bad snow storm which cause one of their plants to shut down and delayed the process.  I am a reasonable person and would have understood since I knew that the winter weather was bad.  But, since I was not informed of this I was now upset since he knew about this for a month.  NO COMMUNICATION.  This now March 22 and that it would be in AZ in a few weeks. All of April came and went and still no work.
Now, my husband gets involve because he knows how UPSET I am.
We went to Reliant Capitol/Bath Planet and asked to speak with Andy.  Receptionist said he was busy and we insisted to see him.  After explaining everything to him he now tries to shift the blame on Mark stating that it was a big remodel and it should have put 6-8 weeks.  Even if he did he was pass the 8 wks.  He then offered us a voucher for an all expense Cruise for 2 except we would be responsible for the fees. We took it but still was satisfied. Asked what would make me happy.  1) get the done  2) want a rain shower head on both sides 3) change fixtures from chrome to bronze.  We had him add those to the contract, date and sign.
Now May is rolling a round and still no remodel. Finally, they show up on May 2 Friday and start.  No work on the weekend nor the following Monday.  Guest arrive on May 8th and no shower now only have 1 bathroom to use.
May 10 we had vacation plans and remodel still not done.  Had my brother stay at the house so they could work on it.
Came back from vacay to a horrible caulking job.  Brother stated that Chad's son was home from college and did the caulking.  I wish I kept the pictures. My 12yr old grandchildren could have done a better job.  I was P****.  They had to come 2 more times to make it right otherwise I was not going to release final payment.  Places caulking was missing, others was as thick as 1/4 and other places was nice and tight but very few.  I had to put sticky note in and out of the shower to show all the horrible areas.
Today, is July 9,2019 and still not receive the so call cruise voucher which was to come a couple weeks after the completion of the job. I've been soooooooooo unhappy and upset with this company that I was not happy.  Now, I love how it turned out but hated the headache Andy and Chad had given me.  Even though I now love my new remodel shower I WILL NOT RECOMMEND THEM TO ANYONE NOR MY WORST ENEMY.
Would have rated it -10 but 1 is the least rating
Linette P

I'm not sure if this is a HD issue or an LG issue.  Our LG washer has pooled water inside the drum ever since we got it, causing a very foul odor.  After numerous telephone calls and even going to HD, NOTHING HAS BEEN RESOLVED.  Recap, and I quote what LG repair said:  Not even Jesus Christ would get a new washer because of odor; or There is no water in it now; or my favorite We don't fix odor problems.  This is ridiculous.  NEVER, EVER buy a LG product from HD.  They point the finger at each other stating it's not their problem. Well, the problem is we have a defective washing machine that has standing water in it and smells like sewer.  I have spent hours upon hours either on the phone with both of them, and even going to HD and speaking with the store manager to no avail.  HD told me if it was up to them, they would just give me a new washer, but LG will not.  Since i bought it from HD, i fell they are responsible but refuse to accommodate by giving us a new washer.  Needless to say, after numerous, painstaking hours on the phone, I  strongly urge you to shop elsewhere for a washing machine.

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