Best Businesses in Phoenix, AZ

Hector and Gilbert arrived right on time, if not a few minutes early, which I appreciate. They were very friendly and professional. The work was done in the time estimated, and after they left, you'd not even known they'd been there, except for my beautiful new windows. Hector was very careful to make sure I knew all about the warranty and the guarantee. He made sure before he left that I was comfortable with the job, the product, and how everything worked.
From the first salesman to finish, I have been very happy with this company. I look forward to having them install the next batch of new windows. I will recommend them to any and everyone.
Thanks again, Hector and Gilbert!

This review is for my Angel Aro.  He installed 3 windows in my house.  He was polite, courteous and answered every question thoroughly.  More than that, he was so exceptionally kind to notice that my mother had a tire in very poor condition that was about to blow out--and he went so far as to put her spare on!!!  In this day and age, kindness,  courtesy and customer service are very much appreciated.

OUTSTANDING!! Had a 20 year old large picture window replaced a couple years ago by another company that did a terrible job. Needed another replaced and was determined to find a great company. Southwest was it. Steve and Mike did an excellent job of replacing the broken window (with a new frame) then cleaned up spotlessly. Southwest is honest, ethical, reasonably priced, licensed, bonded, insured, and have a special certificate given to only 5% of contractors in the country.  Very highly recommended.

Checked the roof and it looks good.   The seams around the vents look very watertight.  The shingles looks like it's held down tight.  They also do wood work.  They removed my old, unused swamp cooler and put in an additional wind turbine.  They're registered with the state of AZ.  They're certified GAF shingles installers if you decide to get GAF shingles.  They also finished within 2 days.

PLEASE NOTE:   Although my primary home is in the Tacoma area, this posting is about our second home in Surprise, AZ.

I wanted to do an widening of my backyard sliding glass door from 6 foot to 9 foot wide.   I am new to the area, so didn't know a guy, but stumbled across Joe and Efficient Home Pro.   Joe came by and looked at the project and after talking to the window manufacturer, gave me a firm, fixed price for the project.   Now this involved removal of the old slider (with unknown issues about how it was installed), a new laminate header beam, new slider, and fix the outside stucco and inside drywall like it was original.  A complex project for sure.

I had the pleasure of working from home (thank you COVID-19) while Joe and team did the project.   I am pretty handy with home projects, so watched with interest as the team did their work.   I have to say that I have never been so impressed!   There were several points where key decisions had to be made and each were discussed, rationalized, and then acted upon.   To tell a long story shorter, they executed this transformation flawlessly!

But here is the best part.   Not only did they do the hard stuff with precision, but they also did the small stuff perfectly.   Every final opening was sealed with insulating foam, every piece of stucco was replaced and textured like it was new, and on the inside, it was impossible to tell that any work had been done (outside of paint).   And even better, the work space was cleaner than when they arrived.

Over the course of the project, I got the chance to talk to Joe about all his company can do, and I can say with confidence, that I now have a Have a Guy.   And for far more than just windows.   Next step:  Replace the AC unit.

If you are interested in how real this posting is, please contact me.

We originally got a quote from Chris at Tracer a couple years back, but weren't ready to move forward on the project budget wise. We got great vibes from him then and knew we would want them to do the job when we had the funds. Very chill, not at all pushy. We called him back up a few months ago and he came back out to double check measurements and while understandably prices had rose somewhat, we felt he did everything he could to try and stay as close as possible to the original quote total.

Seth and his crew came out and did the job over 2 days. They were on time, pleasant, clean, and did great work. Seth pointed out a flaw in a couple of the window panes and said he was submitting a claim to get replacement parts so they would be perfect (and honestly, we would have never even noticed the issue). Excellent attention to detail, couldn't recommend them more!

I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

exceptional service, attention to detail, picky about their work, clean,great communication, so...yea i would recommend these folks..BTW, i have a friend that owns a glass company in WA that does mostly custom houses. so i know the business a little more than most...thanks bill and team..will be back

Super happy with my experience with LJ Neal and Sons.  I got many quotes from different window companies but was happy with their price and communication. The installation itself was seamless and my new Pella windows look amazing. Very happy with my experience and highly recommend to anyone looking to replace their windows.

I got a Titan screen door from Century Glass and it was ordered and installed within a month. They have great customer service and friendly installation guys. Highly recommend!

DO NOT even think of using this company unless you want to pay for poor service or no service.  They claim that they are so busy that they cannot schedule installs less than 3 weeks out.  So you will have to wait for factory to make your door (understandable for custom door) and if the door arrives, you will have to WAIT for install or hire your own. Our door came in the wrong size as verified by owner and sales agent after I notified them that door was short.  They did not want to refund us our money or order a new door even if wrong size door was received.  They claimed that they could fix the short height problem by ordering a threshold part to go at the bottom of the door.  The part took about 2 weeks to get to them but I had to repeatedly call to try and get the part installed.  Again, they were so busy that they could not set a definite date.  When they finally installed the part, they did not finish the job properly.  The door was not cheap...about $2000. Order from anyone else because you will have to wait for these guys anyway.  And then get a good professional installer who has pride in their work.  In the end, you will have less stress and save you time from chasing this company for service!!  How would you like to pay $2000 and have your door/frame look like this?  Ordered door 9/1...still trying to get job completed properly.

Excellent customer service!!!  From beginning to end, this has been a smooth and simple process!  They called me to remind me of appointments.  When I requested text messages, they did just that!

And the fees were very reasonable!!!  

Tim is a great guy and worked to do ONLY what was needed.  He didn't attempt to up-sell me anything!  He assessed the issues and repaired them quickly at a price that was very reasonable.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

Very Professional~

I would give Jason a high 10+ if it was available!!! We are very very happy with his work. He calls and lets you know about when he will arrive. The glass that needed to be repaired was double pained. I called around and glass shops wanted $500-$1200 to replace the entire frame and windows!!! No way. I searched some more and gave The Jackson Glass a call. I received a call back in just a few minutes.

He said that he could replace the one broken glass. To replace the entire framing and windows were not needed. He also gave me a less expensive quote. We are both Seniors and noway could we have afforded $500-$1200 elsewhere.  

Jason is very meticulous as Joseph D. stated in his review. We were very impressed. So much so; that I ordered some screens and had others re-screened.

Don't go anywhere else!!! Call the number and you will be happy you did!

Regards,
Sandi~
BCC

I recommend HPH to anyone who is looking for replacement roofing, windows, siding, solar, showers, baths, walk-in tubs! They provide white glove, red carpet service! Great value for your important investment!

If I could give negative stars I would. I had a consultation scheduled to redo my kitchen. They stated that they required my husband to be present for a consultation. My husband and I work opposite schedules so that isn't something that is easily done. Not to mention that in our recent flooring remodel and yard remodel in our home I am the one making the decisions so I am the one that sets up all consultations and schedules installs. Because this company won't meet with only me (which is the easiest with our schedule) they have lost a customer.

I'm not sure if this is a HD issue or an LG issue.  Our LG washer has pooled water inside the drum ever since we got it, causing a very foul odor.  After numerous telephone calls and even going to HD, NOTHING HAS BEEN RESOLVED.  Recap, and I quote what LG repair said:  Not even Jesus Christ would get a new washer because of odor; or There is no water in it now; or my favorite We don't fix odor problems.  This is ridiculous.  NEVER, EVER buy a LG product from HD.  They point the finger at each other stating it's not their problem. Well, the problem is we have a defective washing machine that has standing water in it and smells like sewer.  I have spent hours upon hours either on the phone with both of them, and even going to HD and speaking with the store manager to no avail.  HD told me if it was up to them, they would just give me a new washer, but LG will not.  Since i bought it from HD, i fell they are responsible but refuse to accommodate by giving us a new washer.  Needless to say, after numerous, painstaking hours on the phone, I  strongly urge you to shop elsewhere for a washing machine.