Description
Valley's Best Heating and Air Conditioning embodies strong principles of service with our high-quality heating and air conditioning services throughout the Phoenix Metropolitan area and Tucson. For the last 60 years, Valley's Best Heating and Air Conditioning has been taking care of residential and business properties with superior HVAC services. Our AC technicians are professionally trained and are experts in the industry that are capable to repair, install and service any HVAC system.
HISTORY
Established in 2004.
Valleys Best Air Conditioning is a family owned and operated Heating and Cooling company providing HVAC services in the Phoenix Metropolitan area for over 16 years. We understand the importance of keeping your home or buisness comfortable as HVAC is a necessity here in Arizona and we at Valleys Best A/C are here to help you with keeping your home or buisness staying that way. We are a 24/7 company ready at all times to provide maintenance, installation, free installation quotes or repairs for your home. Give us a call at anytime as we are open for you Monday thru Sunday.
ABOUT BUSINESS OWNER
Hi, my name is Chase Sexton manager/future owner of Valleys Best A/C. My family has been in buisness in AZ for over 60 years from owning restaurants, providing buisnesses and homes for pest control services, to now providing buisnesses and homes for HVAC services. Growing up in a family owned buisness, hard work, honesty and customer service was extremely important to my dad and he passed those values down to me.
Let us pass these values on to you, give Valleys Best A/C a call as we are open 24/7 to help you with your service needs.
SERVICES
A/C Repair, A/C Installation, Air Duct Installation, Electric Furnace Installation, Flame Sensor Repair, Gas Furnace Repair, Heater Repair, Air Duct Repair, Emergency Services, Ductless A/C Services, Electric Furnace Repair, Gas Furnace Installation, Heater Installation, Thermostat Repair, ,
Reviews
Being in a rental property can be frustrating at times. My A/C went out over the weekend and they had someone out that day they fit me in. Couldn't give me a time just said we will be there.
A young man named John came out and was amazing. Found out what was wrong, but because I go through a property management company he had to get approval before he could fix it. He waited as long as he could before he left because he had other calls. He called me and informed me of what was going on because I was at another job and all he did was apologize.
I understand that it wasn't him or the company. Policy is policy. Today Monday 6/27 they finally received the approval and they gave me a window from 10-2 they came out sooner than they thought and fixed it. John then came back because when I got home it didn't feel like it was working but he came back to make sure. He was great.
Then to top it off the owner called me just to make sure everything was ok and running good. You do not get this kind of customer service these days.
Thank you John and Chase.
I can't say enough good things about Valley's Best AC. Chase and the rest of the team have always been very responsive and knowledgeable. I had an issue with my air conditioner today and Chase came over as soon as he could and got it working right away. If you're looking for a good company to service your air-conditioning needs, look no further.
Green T.
05/01/2022 12:00:00 SA
A man named Val came out and got our faulty A/C up and running within 10mins of arriving. We were worried we would have to sweat through the night before our problem would be fixed but this guy fixed it and had our house cooling back down in no time. We were surprised someone would come out so late too, we knew it was a stretch to get someone out so quickly and late at night on a weekend but these guys pulled through. True customer service. Thanks Val!
M P.
07/11/2020 12:00:00 SA
I have an older, remodeled home in North Phoenix. My A/C unit is a bit older as well so it needs a bit of TLC. I don't have to tell you about the heat of Phoenix summers so when I realized the unit wasn't cooling my house very well in mid-July I called these guys and they had a tech (John) at my home within one day. After the coil cleaning, re-sealing the duct entry on the roof and re-filling my Freon, we were good to go. John was super knowledgeable, friendly, courteous and communicated well. A few days later the same issue occurred & they sent the same tech out again on the same day and he discovered an additional issue with the duct work in the attic. It had separated over time and he quickly sealed it up. A week later the issue occurred again as we were approaching the hottest day of the year so far - 116 degrees. I called the after hours line on a Saturday evening and John was at my door within an hour. A different part of the duct work had separated and also needed to be sealed. He was done in about 10 minutes. Then, he committed to come back the next day (Sunday) and make sure the seal held as an extra level of service. As a bonus, they were also connected as a provider to my Home Warranty. We loved the quality of service we received and have already recommended them to some friends. Very glad they responded so quick so our family wasn't sweating it out in mid-summer! They're definitely worth consideration if you need A/C work done.
Tom L.
09/08/2020 12:00:00 SA
My review is overdue.
Air conditioning not working properly on 8/18/20 and was referred to this company. Arrived same day and John began troubleshooting the problem. I'm in a complex and multiple units on the roof are not well identified. But he figured it out, took pictures and properly marked the unit. Replaced condenser fan motor and solved the problem. John was well trained and did a very good explaining the issue.
Had them back to replace old thermostat with a new Nest. Valley Best did a great job for me and system has worked great in these crazy temperatures. Thank you.
Christine W.
12/07/2020 12:00:00 SA
Our experience with Valley's Best was phenomenal - one of the most honest and trustworthy experiences I've had with any company. Our heater broke and they came out the same day. When we realized the issue was only occurring at night/early morning (when it was cold), Chase was in constant contact with us to plan for him to come out to be able to diagnose the issue super early the following day. He quickly figure out what was wrong, and got the parts and did the repair within 24 hours all under the warranty of our manufacturer. I was 100% that we were getting honest services at a completely reasonable and affordable cost. Not only was he incredibly knowledgeable, he helped us brainstorm how we could address multiple other issues that were identified in our home inspection that we had been neglecting for a while. I will be using this company again.
Hands down the only company I will ever deal with for anything HVAC related. Valley's Best has replaced our AC unit in our old place and repaired our unit at our new house. On every encounter with them they have been professional, honest, respectful and have a great sense of urgency. The owner Chase is honest and knowledgeable. Marlene the office manager is incredible she truly goes above and beyond and is such a compassionate individual. The techs who came to our were super knowledgeable and quick to resolve the issues. Highly recommended this company for your heating and cooling needs.
Lillian R.
09/04/2020 12:00:00 SA
These were the most amazing people I have ever seen. Our A/C had been out for 1 week.. but we survived.. I have to tell you that hands down people, this company is the best.. Chase came to our home evaluated the situation and was straight up honest , he told us it might take 3 days to get everything needed to replace the unit.. He was here on Tuesday 9/1 and today,9/4.. this morning some of the most hardest working young men came to our home and worked from early morning till after 3 in the afternoon. I wanted to buy them some lunch but they declined very graciously and told me I was one of the nicest customers they had ever met..I sure hope there are more caring customers out there.. Anyway .. Thank you everyone at Valley's Best A/C company for everything.. Lillian
Burt R.
06/02/2018 12:00:00 SA
I used them through a home warranty company and these guys were TERRIFIC! They came out within hours, diagnosed the problem immediately, contacted our warranty company and got approval on the very same day they came out. Then, they got the part the very next day (which was a Friday) and came and replaced it on Saturday!!!! I am so impressed with these guys and how responsive they were. We received phone calls alerting us of arrivals and expected work time, and Chase was absolutely first class. Do not hesitate to use them for your air-conditioning needs! Very friendly, very responsive and very professional. Nothing more you can say!
Dan R.
05/12/2018 12:00:00 SA
Thanks to Chase, Antonio and Kim for getting the semi-annual check-up scheduled and taken care of promptly. As has been the case for over decades, Valley's Best has proven that's exactly what they are! Reliable and...THE BEST!!
Cheers!!
Nadine B.
06/07/2019 12:00:00 SA
Just had my first experience using Valleys Best thru a home warranty referral for problems with my A/C. In June, in AZ, A/C problems are serious matters but I've heard that contractors referred by home warranty companies can sometimes take days or weeks to respond. That was not the case with Valley's Best. They responded the very next morning after I submitted my request for service. The technician came the very same morning, parts came in the next day and were installed within 2 days. The technicians Adam and Chase were professional, responsive, arrived on time and communicated exactly what was being done and why. I am very impressed with their level of service and commitment and highly recommend Valley's Best!!
Marianne C.
12/05/2018 12:00:00 SA
Our old AC- Furnace died. There were some problems with the correct tonnage ordered by our home warranty company. People can praise great service when everything goes without a hitch. The real proof is how they respond to problems. Chase managed to get the correct unit for installation the next day! And brought us a great heater to keep our house warm yesterday and last night. They are indeed the Best!
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