Best Businesses in Phoenix, AZ

Dealing with a contractor when you don't live in the state - and are trying to get a job done for an elderly parent - can be difficult. So many people in the trades seem to want to take advantage of older folks in a way that infuriates me. Having looked at a couple of the bids my mother got for a replacement HVAC system I was wondering if some of the local businesses were trying to pull a fast one on her.

In calling around, I managed to talk to Brian Sorensen. During our first conversation, we spoke on the phone for over half an hour as he went into great detail about the ins and outs of the systems my mom could put on her roof, explained the changing DoE standards and how they would impact cost, regaled me with SEER values and how they are tested. Having gotten a replacement HVAC system here in California and gone through all this with Cool Air Solutions, I had a little familiarity with the terms Brian was using, but was impressed by his willingness to explain terms in detail and to assess my options. And he did all this the day after Christmas, a time when most shops were closed or had limited personnel on hand. I was very impressed.

I was even more impressed when his bid came in. It was roughly 25% below the other estimates. Like so many others have said in this space, this is because Brian is not interested in trying to upsell his customers on needless services that would pad his bill. He seems committed to offering a great service at an unbeatable price and standing by his work. This is what you need in a contractor, Yelpers.

When the install was done yesterday, Ryan was on hand to oversee every step of the job, to help my mom understand the new system and its fancy thermostat, and answer any questions. He was courteous, professional, and efficient.

So if you have cooling and heating needs, I strongly suggest you reach out to Brian. His company is outstanding, his prices are reasonable, and his commitment to your happiness is sound. Thank you, Brian!

I made a call to Honest Air Duct Cleaning and they were forward with pricing and process information. $10 per air duct (min. 10) and a $10 trip charge. Very simple.

They were available to come out within a few days, so I booked them. The tech was on time, clean and friendly. He did the job in about 1.5-2 hours.

The air ducts are clean and the process was simple and painless.

Carlos is very professional and thorough. The level of his air conditioning service is far superior to any prior hvac professional i have seen (40 years and multiple homes with ac service done). He truly professionally cleans your condensing coils. Doesn't just rinse them with water.  Takes pieces apart and looks for problems before they break. All the usual charge level pressure test, etc also. No bogus upselling !  Also quoted install of a mini-split and his pricing is very reasonable. Will look to do that in the future.

Awesome service today from Bruce with McLaughlin Air!  He is our go to A/C repair guy . Fast response time, very courteous, thorough, honest and helpful!  Give him a call first!  Highly would recommend him here in Maricopa.

Very responsive. On time. Fixed the fan motor at a reasonable price.

I had an AC system that was not blowing cool air. Andre was able to come out quickly to service the unit.  He showed up on time, thoroughly inspected the unit, located a leak, and quickly repaired it.  Prompt, professional, friendly service. You can't beat that.

Victor is the most professional and nicest contractor that we had the pleasure of working with!  He was able to come out within hours of calling him and his prices are super reasonable!  We called him for one project but quickly found out he does almost everything!  He installed new ac vents in our kitchen, new outlets on our patio and next to our back door, changed out all of our old outlets throughout our house, installed new fans, light fixtures, and the most dramatic, beautiful under cabinet led lighting in our kitchen! His customer service is superior!!!  He went above and beyond to help us with our house projects!  I highly recommend Victor for your home repair and projects!!

I can't begin to say how grateful I am to have Hansen Family Plumbing as our go to plumbing service!    We dont have many issues but when we need something installed, fixed or repaired, Erik and his team have ALWAYS been OUTSTANDING!   Today we had the pleasure to meet Zack!    Zack and his working partner went above and beyond.   I wasn't home but he communicated very well with me.   I trust not only Zack, but any of Erik's team members to be in my home when i cant be there.  
When it comes to supporting the local businesses, this is one service i am 100% proud to say i use when needed.  
Thank you to Hansen Family Plumbing for always taking good care of our plumbing needs.  
(Is there a way to sneak in an extra star to give you a 6 Star Rating?). I would if i could!

Kirk was on time and he was quick at analyzing the problem with my dryer. His price was very reasonable. I will definitely use him again.

Wow! Michael was on-time, so knowledgeable, helpful, and honest. I will definitely hire him again in the future for our business.

We have used this company in Gilbert twice now and both of our experiences have been stellar. Our first call was for a washer repair and they went out of their way to get it repaired quickly. Yesterday, we called for an oven repair and they found the part and installed it today for a reasonable price. Amazing service!

James and Tyler came all the way from Phoenix into Mesa to help my air conditioning  needs. My commercial building needed an AC inspection for an annual review. These guys took their time, they've been here for an hour and a 1/2 . They documented everything with lots of photos . I'm gonna use every one of these photos to document to my property owner the poor condition of my AC unit. I had no idea my air conditioning, coils , condensers, and duck work were in such bad condition.  The property owner had their own air condition company come out Which was completely biassed helping the building owner out. When you see the photos it might make you sick. I can't wait to have them come back and clean everything and I really can't wait to give that bill to my building owner. Everything over $750 is there bill.

I am so happy they are also non commission. They are now going to my house In a few days to do my home air conditioning service check. I will never use my prior air condition company again after poor swrvice. I can see the reason why convenient home services has such awesome 5 star reviews.

My home air condition service is working OK but it can definitely be working better, after good thorough air condition cleaning and coils being cleaned it will be more efficient.

Luckily we don't have any leagues in our air condition system but will find out when they come out for a review and they will take lots of photos. I love that dare not trying to show me or sell me something without documented proof. That makes my day.

If it wasn't for these guys me and my family would've been living in a hotel for a week! Thank you so much for the fast response and reasonable price!

This company saved the day! My a/c was not blowing cold air and this happened mid day, I messaged a few businesses on yelp and Andrew was the first one to get back to me. They were able to come out later that night and check out what was going. They do charge a service fee but it does get applied to the overall bill which is nice as well. They were able to fix the problem with a recharge of my system and we now have cold air. I will definitely be using this company for any problems I have in the future with my HVAC. I highly recommend!

They've serviced our 2005 A/C units a couple times and have always gotten us back up and running. Techs are always friendly and answer my questions. They replaced a capacitor and cleaned my unit today.

Terrible business.  I had an A/C go down and called this business to have them fix the problem.  When they were here, they fixed the system without informing us of what the problem was in order for me to decide how to go about this.  They repaired a thermostat wire, but did a bad job with the repair.  A week later, the same problem came back.  They were trying to upsell us a new unit, because of the wire.  I filed a complaint with the Better Business Bureau and they never responded.  Just shows they are willing to rip you off and take no accountability foe their service..  Stay away from this business!

I'm amending my rating in that Pete called me 4/25/19 and has indicated that ChasRoberts will fix problems.  Nothing done yet but hoping for the best.   ChasRoberts was the original installer/contractor for our development Cantabria in Chandler,AZ for CalAtlantic/Lennar.  We moved in our home Jan. 1st of 2017, inspectors told us upon moving in they don't test AC's when temps are cold. So upon first warm days of March 2017 we discover upstairs AC temp split was not even 10 degrees for new Carrier 2ton/18SEER unit.  After multiple calls and almost 2 weeks ChasRoberts re-sent technicians to fix problem they told me was improper installation(never rec'd anything in writing describing work) this resulted in what appeared to the AC working properly until later(summer) discovering system wont maintain temp upstairs and even more upsetting was to discover registers that are fed from one duct actually were closer to 10-15 degrees colder that return/input air and that those readings are not constant go up and down about 5-6 degrees easily within a minute...basically one minute air is colder by about 15 degrees and 30 seconds later maybe 10 degree split.

After living with this for one summers or I actually added a portable AC unit to upstairs to make upstairs live able in summer.  I decided to call third party company this year because the residents of our community have setup a community website to discuss issues with Chas Roberts and the experiences and they're not good.  Actually have had neighbors say thank god they were out of warranty or just didn't want to deal with Chas Roberts terrible track record of not fixing or doing things correctly.

I had a third party company Airtime come out and I described issues and showed video of temps going up and down from registers, within a half hour was told return plenum was undersized and needed to be 4 feet in length to provide for adequate air mixing and because ductwork coming off plenum was placed so close to air handler coils that proper air mixing specifically for that ductwork/registers wasn't occurring.

Also contacted another AC/Plumbing company my brother works for and again had same diagnosis without prejudicing their diagnosis with findings from Airtime.  Both suggested that I contact ChasRoberts as THEY SHOULD MAKE IT RIGHT AND FIX ISSUES with improper installation(2X).  

Contacted ChasRoberts and was contacted by a regional manager Joey that stated they would make it right and stand behind their work.  Two Reps came out yesterday 4/23/2019 to take a look, same thing I showed them video and even live with digital thermometer in register temps went up and down never achieving a temp split above 15.5degrees and often less.  Techs spent two hours onsite, checking same things I've had two other companies check out in last two weeks, was told that they didn't know how to fix problem and they'd pass results on to manager.  Didn't get any other details, was asked to sign twice on mobile phone - but it didn't disclose anything done or results from diagnostics etc.,

Later in day I get invoice/work done paperwork that says speed of my AC unit was lowered and that static pressure tested within acceptable means but temperature varied in registers as I had described.  Also stated that temps in upstairs were lower by 3 degrees than when they got there...trying to say my AC works?  Mind you the visit was between 8:39AM and 10:30AM 4/23/2019 it wasn't even 70 degrees during this time outside...hardly an accomplishment when then fan alone would have lowered the temp in my house during that timeframe.

Today I call to find out what is the next step, I call and get called back by two other reps(whether this is just a call center, third party answering service is hard to say)  I'm told my concerns will be escalated to Joey and Pete.  I get a call back from Joey and in simplest terms I get an argument that my AC is working as it should.  I read back to him that his techs stated that AC maintained 20 degree split but note this is incorrect & techs last sentence states Side ductwork is varying temperature, while duct off top of plenum is staying at 20 degrees.

This is exactly what I've been saying that temps coming off side ductwork are not consistent and are not anywhere near 20 degrees and are are closer to 10 degrees.  Again I'm told its working they way it is supposed to.  I ask what does it take for ChasRoberts to stand behind their work and I'm told they do stand behind work, I ask questions like is this what a new AC unit is supposed to work like?  I get no answer.   I asked Joey what his qualifications were or are...didn't get answer.  I asked if certified or a member of ACCA(Air Conditioning Contractors of America)...again didn't get an answer. Asked if Pete was Joey's Supervisor and am told he's GM, I ask that Joey have Pete call me.  Pete did call me early 4/25/19 and indicated ChasRoberts will remedy problems I'll update review rating after completion.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php