Best Businesses in Phoenix, AZ

This company shoots straight and tells the customer like it is. The A/C tech Brian was very knowledgeable and works very efficiently! I would recommend Sorensen Heating and Cooling to anyone that needs good work done at a fair price.

I called a couple of different companies that promoted their Air Duct Cleaning -- after doing my research I settled On Honest Air Duct Cleaning. Brandon, the owner of the company, called me back immediately -- answered my questions and booked my appointment. On the day of my duct cleaning -- he called me 30 mins prior to my appointment to let me know he was on his way. When he got to my home -- he counted my ducts and gave me an estimate prior to beginning. His prices are VERY reasonable and didn't try to up-sell me. In fact, I think other companies up-sell to do services that brandon uses in his regular maintenance. He was in and out in about 1.5 hours -- and that's cleaning about 15 vents, my air return and my dryer vent. I'll definitely use Honest Air Duct Cleaning again!

Carlos is very professional and thorough. The level of his air conditioning service is far superior to any prior hvac professional i have seen (40 years and multiple homes with ac service done). He truly professionally cleans your condensing coils. Doesn't just rinse them with water.  Takes pieces apart and looks for problems before they break. All the usual charge level pressure test, etc also. No bogus upselling !  Also quoted install of a mini-split and his pricing is very reasonable. Will look to do that in the future.

We highly recommend Bruce. He was professional, reasonable and punctual. Our AC started  blowing hot at 530pm. We called McLaughlin Air and was told he can come out at 6am. I said ok because that was the soonest we could get this fix. Well 30 mins later Bruce called and said he's on his way. What a blessing if you ask me! It's 926 pm and he's still here fixing our AC unit. He went above and beyond. Bruce provides great customer service and will definitely refer him to our friends here in Maricopa.

They were very nest & clen on their installation & responded right away.  Happy with their service.

I had an AC system that was not blowing cool air. Andre was able to come out quickly to service the unit.  He showed up on time, thoroughly inspected the unit, located a leak, and quickly repaired it.  Prompt, professional, friendly service. You can't beat that.

I called this company for a bathroom vent install.  I have no attic or crawl space so the job wasn't easy (plus my nephew had already removed the old unit so there was just a hole in the ceiling).  Two men from the company responded the same day I called, did the job, and cleaned up after themselves.  And the price was very reasonable.  I had previously received a quote for $1,100 and one for $1,200 and Hope Refrigeration did the job for $150.00.  

I can't find the words to tell you how pleased I was with their help.  As a single woman, I've had bad luck with contractors, but HOPE REFRIGERATION is truly a five star company and I would (and will) recommend them to anyone.

Hansen Family Plumbing has been our go-to for our plumbing needs for many years. From major underground pipe repair thanks to tree roots, to your more basic faucet issues, I've called them for various needs and have always received excellent customer service and prompt appointments. I always highly recommend them to anyone who asks.

RUN!!!!!! This company is horrible!!!!  My mother's washing machine broke and I called her home warranty company and this was the company they gave us.  Called and made an appointment with no issues they came out that Monday 08/24/20.  They stated that they needed prior auth from the warranty company and they would be in touch.  By Wednesday 08/26/20 did not hear anything so I called and left a message.  Thursday 08/27/2020, Friday 08/29/2020, Tuesday 09/01/2020 and Wednesday 09/02/2020 I called and left messages and NEVER heard back from anyone.  I told them I have left several messages to no avail and I got promises that someone would call me back.  So on 09/02/20, I called our warranty company only to find out that they never submitted anything for prior auth.  The warranty company called and was told that they would submit the prior auth and they would call me back. Well, guess what I still have not received a call from them.
We are going on 1 1/2 weeks that her washing machine is not fixed with no date in sight.  I told the warranty company I don't want them out because they can't seem to get their stuff in order.  My warranty company asked that I give them 24 hours to comply which I know they won't.  I don't understand how someone can run a business like this.  It looks like they must treat the customers that pay full price different then warranty customers based upon reviews but if so then DO NOT take the warranty customers that is their choice.   So again if you want your appliance fixed then don't bother calling this company as you will never know when you will hear back from them!

Wow! Michael was on-time, so knowledgeable, helpful, and honest. I will definitely hire him again in the future for our business.

I just had Jeremy with Honest Appliance Service & Repair llc out to inspect and service my washer and dryer.  He showed up at the scheduled time and did a fantastic job.  Jeremy is a great, friendly and professional guy.  I highly recommend Honest Appliance Service and Repair for your appliance service needs.

Wouldn't hire anyone else. This team of professionals glided in and took care of faulty furnace/ air conditioner,  leaky ducts, outdated therrmostat, and more. They were professional,  knowledgeable,  courteous,  and worked harder than any group of guys I've ever seen. And boy did they ever pay attention to detail!  Great job, guys!

If it wasn't for these guys me and my family would've been living in a hotel for a week! Thank you so much for the fast response and reasonable price!

My AC broke in the middle of summer and it was miserable, called them and they were so quick to help me.. definitely gonna save their number in case this heat kills my AC again!! Thanks guys

Not impressed. Service man was rude and aggressive. Called my husband cheap, when all we want is a fair price. Low class, unprofessional would not recommend.

I wouldn't recommend Meadow air or Rob R.  They don't provide a high-level of service, nor are they professional.

Original review:

I scheduled an appointment for routine maintenance from 11-2. The tech didn't show. I called at 2:15 to find out what happened and was told he'd be at my house in 30 mins. 30 mins later I called Customer Service back since he still wasn't there and was told (again) he'd be there in 30 mins. I asked them to call if he wasn't going to be able to make it in that time; they said OK they would.

30 mins. later, no call and no tech. I called back and was told the Customer Service dept. closed at 3 (it was now 3:30). They didn't tell me that when I asked for a call-back. That's when the tech called me - to tell me he'd be around in 20 minutes or so. That would put him almost exactly at 2 hours late. No apology or explanation given: he just expected I'd be ready to wait longer. I told him he was supposed to be at my house between 11 and 2 and that I didn't want his service any longer. He seemed surprised and disgruntled but again didn't apologize or try to smooth things over.

Worst business experience all year. Do not waste your time with this company. Find someone who has decent reviews who will actually send a tech to your house on time.

.

Updated Review:

I just noticed that Chas Roberts posted a form letter response to my negative review. In it they claim that we put our customers first to make themselves look cool but.... look at the date. It took them over a YEAR to post that.

I stand by the review I wrote. This company is a pure stay away from. They did the original install on our AC unit and we've had nothing but trouble with it. Another company walked us through the way it was installed and even I, a layperson, could see how badly put-together it was. If I'd seen that before I would have skipped calling Chas Roberts for a repair. I would have known they were incompetent.

Just look at all of the other negative reviews here. Businesses can't pay Yelp to fluff their reviews. Believe what you read from customers and find another company to go with.