Best Businesses in Phoenix, AZ

I was running into issues installing my Nest Thermostat E when I searched Nest's site and found NestPro AZ's info.  I called and left a message at 10:15pm, and at 10:18pm Ralph was walking me through the steps via text.  All of the wires from my previous thermostat were hooked up properly, however, my AC unit was not turning on.  After having me switch the yellow and green wires, he determined that I would need a common wire.  While providing the option to come out, Ralph also had me look deeper into the wall to see if I already had one.  Sure enough, deep in the wall within the bundle of wires was the blue common wire I needed.  Plugged it in and issue solved!

Wow! I am more than satisfied with this company! Last Friday, when it was only 118 degrees outside, my central A/C stopped blowing cold air. Naturally, I panicked and thought I would end up dying in the heat over the long weekend. I searched online for an A/C service repair company in the far west valley that would service Buckeye, and AC-Men came up. Since it was so late, I wasn't really expecting much when I called, but at 8:30 p.m. on a Friday evening, David Rivera answered my call, right away. He said he was on a call in Goodyear but would come out to my house as soon as he was done. First off, I was blown away that he would come out that late, especially on a Friday night. He arrived at my house at 9:50 p.m. and spent almost 2 hours in the dark, diagnosing the problem. He had to get a part but made it to where I had temporary emergency service until the part could be purchased the next day. To make a long story short, David from AC-Men is hands down, the epitome of great customer service. He got my A/C blowing cold again and his prices were half what the other companies charge. He didn't even charge me an after-hours fee, just a regular service call! As he was leaving my house at close to midnight, he mentioned that he was on his way out to Maricopa.......AT MIDNIGHT.......because another person called and their A/C just went out and he didn't want them to suffer in the heat so he was going to fix their A/C!!!!! You will be hard pressed to find a better, more reliable, and fairer company to repair your heat/AC. I highly recommend this company! Thank you David, for such a wonderful job and for caring about people you don't even know.

Jerry the owner is one of the best in this market. He is fast responder, friendly, knowledgeable and fair.. I've lost my roof A/C in the middle of August heat wave of 110-115 temperature. Jerry did diagnose the problem, initiated a plan, got the parts and fixed it. All done fast and professional. High five to you Jerry, please keep up the good work. I highly 100% recommend his company to friends, families and neighbors. Call him if your AC fails, you'll be happy

Derek & his team are very knowable & able to diagnose issues that other HVAC techs have a hard time with. He has worked on several projects for me and has always done a fantastic job. I find Diamond Mechanical to be a very good HVAC contractor and recommend them to all of my clients.

I have worked with Bill and Todd for several years now. They have always been incredibly reliable, fast, friendly, and fair! AC issues are never fun but having someone I can trust to take care of the issues is a huge relief. I highly recommend this company!!

Total Care heating and cooling a great company to do business with. Sammy was reliable, honest, knowledgeable, and well prepared. His prices are fair. He will be are heating and cooling guy for all future needs. Thanks Sammy.

Just now Innovative Air Tech Garrett came to my home and did annual springtime maintenance on my home unit, and on the ductless splitter unit Innovative Air founder & owner Julius installed years ago on my guest house in the back yard.  

Garrett was professional and knowledgeable and completed all the work in this one call.  He made a minor correction that could have been a major problem in the weeks to come.

People like Garrett are the reason I recommend Innovative Air  Conditioning & Heating to colleagues.  Everyone at the company is great too, particularly Karen, who manages the office.  And with preventive maintenance like today I can rest easy for the coming summer

This is an amazing company! They are fast, honest, and reliable. Our air conditioning unit recently started blowing hot air, and once the call was made, their worker arrived later that afternoon. He quickly assessed the problem and fixed it. After horrific experiences with other companies, there is no one I would trust more!

I used Popeye's Air last summer to service and repair my 2 units. Our units are older builder grade that came with the home. Jorge, the owner, explained how newer units would be beneficial but fixed our old ones with no problem.  It's heating up again here In Arizona and his repairs lasted all of last summer and this one.  He is very personable and gracious. He didn't overcharge. He is honest and we'll definitely be calling him again for repair or service or if we buy new units :)
Thank you, The McDonald Family

My AC went out called Scott's AC at 10:00 pm he was at my house by 11:00 pm diagnosed the problem explained it to me step by step and was fixed and done by 11:30 pm always Excellent Service they have done work for other Family members and it has always been Great I would highly recommend and he won't break your wallet

Chase (the owner) is truly a professional.  He responds quickly and gets the job done very well, timely and at a reasonable cost. He has always taken excellent care of our HVAC.  I highly recommend Top Gear to anyone needing scheduled maintenance, repairs, or a new heating and/or cooling unit!

After returning from Vacationing abroad. Came home to 100+ degree weather. Reached out to Alexis at Royalty Air, and to my surprise, set me up with a same day visit to check out my lower floor Ac unit. Unfortunately the compressor did not hold up. (Was an older unit) Alexis ordered me a new one. By the very next day he arrived and set it up. Top notch service all around. I will recommend Royalty Air to my friends and family.

I've had such a good experience with Emery Cooling, Heating, and Solar, I feel it's important to share my experience with a top-notch contractor.  Generally, I'm not a person who does online reviews of construction or service jobs.  With that said, I waited for a couple of weeks after the installation to make sure everything was still a quality, top-tier job.  Spoiler alert:  It absolutely IS a top tier company with the highest quality of customer service I've encountered since moving to AZ.

TLDR; Emery Cooling, Heating and Solar is, hands down, the best company I've hired in Arizona for the past 12 years.

Please note:  I have posted this same review on Google.  I am still not a robot.

A quick summary of my experience from January to mid-February 2023...  When I filled out the online form for HVAC companies, I knew there would be a lot of responses to sort through.  What I didn't expect was a written response generated in the first 4 minutes followed by a phone call from the owner of the company, Richard Emery.  On that call, Richard carefully listened to my situation, evaluated a course of action and was able to have a recommendation based on ALL OF THE FACTS.  

I've been employed in construction, off and on, for almost 40 years.  There's something profound about helping someone solve a real-world problem and providing a real-world solution, at a fair price, on time, at budget, both quickly and professionally.  Richard and his crew are very good at their job.

After working the trades for nearly 20 years, Richard Emery started his own company and has hired an impressive group of people with a wide range of experience spanning several different areas of construction trades.  He told me one of the reasons he started Emery Cooling, Heating, and Solar was because he was sick of seeing people not getting a company that was reliable and fairly priced.

I was astounded to discover how knowledgeable his guys are - not just in HVAC, but in nearly every trade needed to pull off a major installation for the customer.  I suspect his company can run sewers-to-solar and everything in between.  That's a rare quality for an experienced contractor in Arizona.  The fact that he has an agreement with a financing company for big ticket items sealed the deal on affordable price and great value.

Richard worked with me to find the absolute best option for my needs.  He listens carefully to the customer and provides a detailed proposal covering all of the individual aspects of the job.  If the quote isn't quite correct, he fixes it -- right then, right now.  

Many contractors will tell you Customer Service is number one.  That sounds good, but Emery Heating, Cooling and Solar LLC isn't most contractors.  He and his crew will work as long as it takes, even if it means showing up on days and times most convenient for his customers.  Other companies don't usually make accommodations for installation and repair.  Richard Emery absolutely does.  The owner of the company shows up and works alongside his team.  The owner of the company gets his hands dirty to make sure the job is done correctly.  

In my particular experience, there was one little thing I wanted done which I didn't notice, and that I missed on the final walkthrough.  I sent a message to the company asking if this one thing had been done.  Richard responded almost immediately.  Within 15 minutes after the call, someone was at my house and fixed the issue.  It was after 7:00pm.  It was dark.  It required a ladder and flashlight.  20 minutes after my call, it was also DONE.

Earlier, I started this review saying I never give online reviews.  I expect professionals to do professional work.  I've been disappointed by other companies.  I've fought with contractors to fulfill the scope of work which was IN WRITING on the contract.  That fight didn't, and I suspect Wouldn't, happen with this company.  I'm beyond impressed.  I couldn't be happier about our family's decision to hire Emery Cooling, Heating, and Solar.

I have two last words to finalize this long review:

HIRE THEM.

Had great service from Heat Slayer last month. We had purchased a home warranty when we bought the house    and our a/c started acting up. The warranty company assigned Heat Slayer to repair it.
He was very prompt, kept us informed on repairs etc;
We had him work up an estimate for some duct work for the back bedrooms which turned out better than expected and at a very reasonable cost, he also serviced all of the HVAC system.
We will definitely use him for our annual maintenance

I will only get ripped off once!!! Cool Breeze Refrigeration charged me 498 dollars for a 20 dollar part ( a limit switch) and an hour and a half worth of work. I'm going to tell everyone that I know in Payson, Arizona not to ever use these people. Most attorney's don't make 250 dollars per hour!!!!