Description
We are currently running specials for duct cleaning and preventative maintenance visits!
SERVICES
Air Duct Cleaning, Dryer Vent Cleaning, Heater Repair, Air Duct Repair, Ductless A/C Services, Electric Furnace Repair, Flame Sensor Repair, Gas Furnace Repair, Air Duct Sanitizing, Bathroom Exhaust Duct Cleaning, Lint Screen Cleaning, Virtual Consultations, Thermostat Repair, A/C Repair, A/C Installation, Air Duct Installation, Commercial Services, Electric Furnace Installation, Emergency Services, Gas Furnace Installation, Heater Installation, Air Filter Cleaning, Kitchen Exhaust Duct Cleaning, System Maintenance, Residential Services, ,
Reviews
I just bought a home and I wanted duct/vent cleaning to be done on the entire home before I officially move in.
James came right away to do it. He was friendly, made sure to check in with me before any work needing to be done, and provided me with photos/videos with work he's done.
They were fast and affordable. I'll be sure to use them again in the future.
Thanks James!
Justin arrived on time, at the very beginning of the estimated time window. He knew exactly what the issue was and how to fix it. He was courteous and professional and fixed everything on the first visit. He also knew the correct trip fee as per our home warranty. I would definitely use them again should the need arise.
The owner / technician rushed the job and let me without a dryer for a week as the dryer vent wasn't properly treated. He finished with a tape job and broke our fixture next to the dryer. The quote for proper repairs never came. Use the next guy.
These guys were extremely thorough, professional, and considerate. The vents in my very very old rental were painted over but they actually removed them to make sure they got all of the dust out of my home.
I'm already breathing better. The before and after, while alarming and disgusting, thrilled me.
They are not going to try and upsell you like other companies. Their word is their bond. And I know that's because I tried price shopping with about six other companies before choosing Suttle Air.
They respond quickly to messages as well.
Thank you!
James was very responsive from the beginning and was able to schedule a duct cleaning service fairly quickly after my house was painted fairly. Did a bunch of quote requests from Yelp and James' quote was the most reasonable.
The actual job was done on time and perfectly. Dustin and Chris the two technicians took care to not leave my house dusty after the cleaning and also took care to not damage or scratch my freshly painted walls and ceiling.
Remote diagnostics that were attached to my AC units showed me all the functions were within parameters and there was never an attempt to upsell anything.
We even get pictures of all the vents in all their gory details post job.
So my air ducts was in need of cleaning as I could see the dirt building around them. I called them because they are local and luckily for me they had a cancellation and we're able to come the next day. Chris came on time, explained what he was going to do, took photos and video as well. He was very friendly and cleaned up after himself. He also cleaned out my dryer vent, which after five years definitely needed it. I will definitely use them again before the weather gets cold to service my units for the heat and again before next summer for the AC.
James was awesome. My father, who is on hospice, AC had stopped working. I had another company out that said the part was at least 2 weeks out and the fix would be $1700 and seemed to just want to convince me it would be faster and overall less expensive to buy a new unit. I reached out to various companies through yelp to see if anyone had the part. No one did but James asked if he could call to discuss. James had a can do attitude. With or without the part he was certain he could get the air working. He made some calls and called me back the same day with a solution. He sent Justin out the next day and the AC was fixed. James went above and beyond in helping, finding a solution and getting it fixed quickly. Justin was kind, professional and informative. Hopefully wont need to, but would definitely use again and recommend!
Timothy M.
02/09/2022 12:00:00 SA
I started off by requesting an estimate for a dryer vent cleaning. Mr. James Suttle responded quickly. I'm appreciative that James was able to accommodate my schedule to come out sooner than later due to me leaving town. I received a heads-up text that James was on the way and he arrived with another technician right on time. James asked if I preferred them to wear masks before they came in. The vent cleaning took roughly 20 minutes. James communicated any issues well, was professional, and was very courteous.
Up front. Honest. Professional. These guys did an amazing job cleaning my ducts and vents. They were honest about time frames and with what services were included. I'm ready to use them again for the next cleaning I need done.
I requested service on yelp and Suttle Air Was the first to respond late one Sunday evening. I booked an air vent/ dryer vent cleaning and they came out a few days later. Chris was the service tech and was super friendly and professional. He did a thorough job and walk me through the whole process. Thanks for the wonderful customer service! It was a great experience and I highly recommend Suttle Air!
James has been doing all HVAC work on my house for the past two years including working on my AC unit, replacing my thermostat, and removing 4+ pounds of lint from my dryer vent. He has always been very prompt, friendly, and professional. He provides text messages with updates of his arrival as well as text messages with photos when the job is finished. I highly recommend using him for all of your HVAC needs!
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