Best Businesses in Phoenix, AZ

One of the guys meticulously painting around the windows as not to miss anything, they're currently repairing the roof but I know that they are going to do a spectacular job. I can't thank Kevin and especially Paula for everything they have done from start to finish including working with the insurance company for me. Paula is amazing. She answers you always. I don't know how she does it. She keeps you posted always and is always professional and respectful. They are going to do the entire interior and exterior of the house! I can't wait

Our fish tank overfilled on a Friday morning for a little over an hour. My husband called Kingship Water Removal & Restoration Services and they were at the door in less than 20 minutes ready to help. The flood was worse than they expected but they got to work and we had all the water out in a few hours, fans going in every room and were able to begin repairs. They checked on our walls and carpets everyday for 5 days, and made sure we were able to salvage everything we could. They were amazing and I would recommend to anyone requiring services. Thanks Kingship, this nightmare has turned positive with your help!

I called Joe's AZ Bio for a cleanup and they came out the same day. They took care of everything discreetly, while maintaining respect and consideration for  us. We did a walkthrough with them afterwards, to confirm everything was good. I sincerely appreciate everything they did to make a trying time easier. Great company with great employees who care.

Second time using - will be using again when the family area rug needs a good cleaning and the kitchen grout needs some love. Prompt service, polite, priced competitively and the results are awesome!  Thank you!

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

Jill the owner provided misguided claims knowledge which cost me more money and additional stress. Once she found out we weren't going thru insurance she became rude and difficult to work with. If you really need help with water damage this is the last place to call.

Western Skies proved to be a top-tier restoration company when working on my house. The entire process was very smooth, starting from the receptionist on the telephone who was very kind and helpful. When the crew showed up to do the work, they were punctual and the work that they did was superior. I can't even tell that there was damage in the area before they fixed it. They even fixed another area in my ceiling that wasn't the original part of the quote and it looks great! I will recommend this company to anybody who needs restoration work done.

Tempel Roofing just completed the installation of a new shake roof on our house.  We cannot speak highly enough of the people we worked with and the work they did.  From the moment that Nate came to our house to provide an estimate, we have been amazed at the knowledge and work ethic he displayed.  In evaluating our old roof, Nate discovered storm damage which he assured us our insurance policy would cover.  Although skeptical, we turned the matter over to Nate to deal with our insurance company.  He handled our claim and dealt with the adjuster.  His hard work and persistence paid off when we received a sizable insurance coverage payment.  We next proceeded to make the necessary decisions on replacing the roof.  Although we had shake on the house, we asked Nate to explore other types of roofing to make sure we knew what was available and what would work best for us.  He found other available substitutes and provided us information on them.  We also asked him to look into certain additional work we wanted done when the roof was being replaced.  He researched each request and came up with several good ideas.  When we came to the decision to have shake and certain other work done, we turned the matter over to Nate who worked very much like a contractor.  He ordered the additional item/work we requested and scheduled everything including the start date to correspond with a trip we had to take out of town. We then left town on the start date for 2 weeks and left the entire matter to Nate to handle.  Nate was amazing.  Whenever there was an issue he contacted us with questions and options.  He took care of everything.  His effort was amazing.  Everything we asked for was handled with results beyond expectations.  Nate is a true treasure.  His work and effort was amazing.  The actual roofing work was excellent as well which Nate oversaw as well.  The roofers were professional and diligent.  The roof looks great.  As stated above, we cannot recommend Tempel (and Nate) enough.

As good as it gets if you are looking for honesty and integrity look no further. I have been working with AZ Environmental for over 5 years now.

I was looking forward to having Mission Restoration come take a look at work I needed done to stop a leak. I booked an appointment on their website's Inspection Scheduler. I waited and despite my receiving texts and emails confirming the appointment - they were No Show. I tried to leave a voicemail, but their system is not set up for messages. I sent an email and no reply. So did not use them. Most likely would not put them on the list for future project inquiries.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

We have worked with Ken and Marymargaret on many projects. They are both very honest and hardworking and easy to work with and for.
We look forward to working with them on other projects as they arise and give them a high thumbs up for others who seek their services!
Thank you
Phillip Boldt

When the Tuesday storms hit in Mesa. Ray and the team at AZ Hydro Pro jumped into action mitigating the water damage quickly and efficiently! These guys know what they are doing and never tried to squeeze me for extra $$... something that is hard to find in this industry.

I will happily recommend this company for any of my friends going through water damage. But one word to the wise... get flood insurance :(

Our pump was not working and Sun Bright Pools said they would be here between 7-9... their tech showed up 7-730and had our problem fixed within  half hour!  We needed a new capacitor!!  Thank you Sun Bright Pools!!

We called Water Fighters out after a flood in our upstairs bathroom took place and they were out very quickly. Initially I was taken by their professionalism and Brandon and Nic made me feel very taken care of as far as what would happen with insurance claims and such. Prior to getting word from insurance they said they would need to remove all continuous flooring which was carpeting in halls, 3 bedrooms and down our stairs. I tried pumping the brakes on removing carpet that was not affected but they insisted so we trusted their word. It snowballed shortly after we got word that our insurance would only be paying 10k for the incident. Simultaneously to this news, their rebuild bid of 27k total arrived, 10k being for mediation alone (cutting drywall, fans, etc). I asked them to work with me on it since I'm all out of pocket and they came down 5k, but ONLY if I agreed to do the rebuild with them otherwise the mediation would need to be paid in full. Well there goes the insurance money. So in the interest of getting a deal and our moneys worth, we agreed. To start the job I paid the 10k in full and 7k to begin the rebuild.

Last week after they finished the drywall, I spoke with my project manager about putting hardwood instead of carpet and procuring it and all the bathroom items such as vanity and fixtures. Cool, got thumbs up- said we will look at it Tuesday. Come Tuesday it's suddenly a complete disaster, as they put it-  we are expecting upgrades and completely changed the scope.  First of all, we paid for the upgrades- so by all reasonable and intelligent logic those materials they had planned to procure on their itemized bid should be deducted and bid reworked with only the change in scope of labor. (The materials came out to 6500 of the bid). They refused to see eye to eye with me on this and kept throwing their discount in my face like I'm some charity case. I was a paying customer $17,000 in at that point and all that's been done is drywall repair and texture (using their own numbers the work they've done so far is worth $1500). I told them I'd be more than happy to pay difference in instal but rework the bid with no materials and adjust the labor to hardwood flooring installation. NOPE. They refused, wanted to add supplemental charges to install the flooring and the vanity. I had 4 other highly respected veteran contractors come through my house yesterday and told me flat out this is a straight hustle and to get them the heck out of my house asap. I called them this morning and fired them. We are losing 5500 in labor or whatever the hell else they SHOULD do for what I paid them but I'd rather walk away. I will not give them another dime. The funny part is I've already subbed out the work to a flooring guy, painters, electric and a contractor and am getting it all done this week for $5000. Water fighters told me they would have painted half our walls and left me with no floors for the full $12,000.... They'd set my upgraded vanity and mirrors for an extra $2400 and god knows how much they would've tacked on for the floors.

Companies like this tailor to clients that can collect large chunks from insurance companies for the rebuild. I'm disappointed as they sold themselves to be such great people but when it boils down it they've got complaints with ROC and an F with BBB. I have to question the overall intelligence of the owner as well. What's the point of an itemized invoice if it can't be adjusted?

Don't get involved with these people. They insist they tried to help us best they could. Photos are our house now not including downstairs where they only repaired the celing drywall and texture. After $17,000 in. What a fucking joke!

I'll also add that they sequestered me for reviews at least 4 times during our 2 weeks working together. I said I would at the end, absolutely! As a business owner myself I know how important it is. So here's the review as I promised :)

Here is what I now know from a dear friend and neighbor of ours who recently had a leak from a neighboring condo ruin her bathroom ceiling and cause her bathroom walls to nearly collapse. She turned the matter over to her insurance company  - and her carrier referred her to Arizona Fire and Water Restoration, Inc.  

It quickly became obvious that this company is out to milk the insurance carrier for as much money as possible while doing little or nothing to help the homeowner, who may desperately need help!  This company lied, didn't show up, and seems to have billed for things they did not do, left their useless equipment running in her home for days or weeks on end - and it did no good what-so-ever. When she complained, they accused her of all sorts of horrible things, impugned her character, and worse!  This company is, in my opinion, the last company you want to call if you need help in an emergency situation!!  

We live in a condo complex with nearly 200 units and have let all the homeowners and the board know of this wretched firm and their potentially illegal and greedy machinations!  My heart felt advice is to avoid this company like the bubonic plague!  

If your insurance carrier should refer you to them, get someone else!! Remember the insurance carriers can get kick backs, referral fees and more from these 'referrals'.  Certainly not all insurance companies do so, but enough do this sort of thing, that you must be suspicious of any referrals you get from the insurance company.  

As for Arizona Fire And Water Restoration, INC., my friend and neighbor has consulted counsel and is getting ready to sue them for their malicious attack on her character, fraud, and worse!  Their shoddy treatment of her is nothing unusual.  They have done this to may others thinking they will intimidate people into paying them for outrageous bills and services they did not perform at all, or 'remediation they did not even provide! Hopefully their legal defense costs will put them out of business - which is just where they belong, in my opinion.

Do not go for their excellent ratings. These can be faked by friends & associates and other people signing up for a new and fake Yelp account. It's not hard to do.  If you do not talk to previous happy customers, (chosen at random from a list of at least 20-30 people), then don't believe their ratings! NOT ONE WORD OF THEM.  The only reviews you can count on being accurate are, sadly, the bad ones. If I could have given them less than 1 star as a rating (like a negative number of about 10 or so), I would have done so happily!

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