Best Businesses in Phoenix, AZ

My advice don't TRUST ENVY! worst experience ever! Workers took 2 HR nap on front porch.. Project manager never showed until 5 weeks later to pick up a check..unprofessional.. Could never speak to anyone but an estimator.. I asked repeatedly for management.. Was either told they were closed or someone would get back to me.. Never happened..could write a novel on my experience but I think you get the gist! Not even a 1 star rating!

Our fish tank overfilled on a Friday morning for a little over an hour. My husband called Kingship Water Removal & Restoration Services and they were at the door in less than 20 minutes ready to help. The flood was worse than they expected but they got to work and we had all the water out in a few hours, fans going in every room and were able to begin repairs. They checked on our walls and carpets everyday for 5 days, and made sure we were able to salvage everything we could. They were amazing and I would recommend to anyone requiring services. Thanks Kingship, this nightmare has turned positive with your help!

When my mother unexpectedly passed away in her home I was given AZ Bio Cleanup's information by a family friend. Joe came out right away and assessed what needed to be cleaned and even handled the home insurance for me as they seemed to be difficult to deal with he handled it all and given my state of grief I was more than thankful for his gentleness and professionalism. Once the initial job was done I was so happy with the results I hired them to come back to clean out the home as it was a hoarding situation. There was no way I could do it myself. Their team was fantastic to deal with and even with some set backs that neither myself or AZ Bio had control over, they got the job done to a level that I could handle while keeping me within the budget I could afford. Now the family home is completely fixed up,clean and once again livable. I have AZ Bio to thank for getting the most difficult part of this process done. I HIGHLY recommend this company to anyone in need. Thank you again AZ BIO!

I had Phoenix Carpet Repair clean my carpets a few months ago. The technician was timely, professional, courteous, and answered all my questions. The stains that he cleaned have not reappeared and the carpets still look good. During his visit I asked him to stretch the carpets and reattach the carpet at the tacks. It was done well, although it was challenging with the dimensions of the room. I would definitely recommend this company to anyone. Thank you

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

AMAZING SERVICE! My tub overflowed and it affected a few rooms.  I had no clue how significant the damage was and know restoration is expensive.  I called 2 companies and 1 carpet cleaner who is a friend. The first guy came out and tested walls and baseboards and basically said to call my insurance, it will cost about $5000 to replace the carpet, baseboards, remove desk cabinet, etc.  He offered to pay part of my deductible.  Shady.  Then came Matt with Lotus Restoration.  They came out within a couple hours and did the same testing of walls, carpet, etc.  He explained the process and damage thoroughly and said I caught it in time and the total cost would be $350 to extract, place fans, and dehumidifiers for a few days. He was so nice and didn't mind my dogs sniffing all over him, lol! Carpet cleaner friend seconded Matt's solution.

Western Skies Restoration is a FANTASTIC company to work with--professional, on-time as promised, and excellent end result!  They went above and beyond to accommodate us over a busy holiday weekend.  Calls are promptly answered and any issues that may arise are immediately dealt with.

I'll be honest. Temple Roofing was not the first ones I called for my repairs. But they most definitely were my last. Ryan and company had me from the first time we talked. Not once did I feel pressured , stressed out or uncomfortable about this major job my house needed. I was always informed of my options, what was the next step needed. Now, the job is complete and it sure looks good. Thank you to everyone at Temple Roofing for making this such an easy and quick process.
Ed Ochoa

I found myself in the most impossible, stressful situation and needed help badly and fast. Contacted Bryan Swallow and from the first minute we spoke- I knew I was in good hands. I didn't realize how good until my project took many different  turns (because it was an out of the ordinary voc situation. I guess all of those are out of the ordinary but this one- for the books)!

Bryan always, always answers his phone and is polite, courteous and beyond helpful. Nothing is too big of an ask. He is a wealth of information for anything disaster related. Plus, if he doesn't do it- he has a roledex of equally fantastic contacts that can. Trustworthy, prompt and careful. Detail oriented!
He was the only one that said he could and would help me - and he did. Above and beyond. Highly recommend. And he is a very nice person. Thank you.

Best guys in Phx and All of AZ for insurance restoration and roofing. 10/10 thumbs ups y'all.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

We have worked with Ken and Marymargaret on many projects. They are both very honest and hardworking and easy to work with and for.
We look forward to working with them on other projects as they arise and give them a high thumbs up for others who seek their services!
Thank you
Phillip Boldt

We had Ray from Hydro-pro come out to give us a quote for water damage repair.  We were either going to pay out of pocket or go through insurance.  Ray came out on time and was friendly and knowledgeable.  Ray suggested we pay $300 for a mold inspection but we declined and asked him to include that cost as part of his quote.  A week later we contacted Ray and asked if he had a quote ready for us.  Ray called us back and left a message:  i'm not going to put my time and energy in...if you're not willing to spend the money then I won't do the report. (these are exact quotes from his voice mail).  All we were looking for was a quote or estimate range, but he refused to give one.  We contacted a couple other water damage restoration companies and neither one required us to pay anything up front for a quote.

My home warranty sent Sunbright pool service to fix my pool pump. I knew I was in good hands when they called shortly after I put the claim in and scheduled the visit for the next morning. They were very professional, arrived on time and most importantly fix my pump. A+ service!!!

Before you sign anything with this company, be sure to get an itemized estimate and read ALL the fine print.

My family & I suffered a house fire on March 31, 2019.  As of August 28, 2020 (17 MO. POST FIRE) we have NOT been able to finalize the business relationship we started with AZ Fire & Water Damage Restoration INC. (AFW) on 3/31/2019 due to their abhorrent business ethics.

I would NOT recommend this company to my worst enemy.  Just  for the record, this is the only time I have ever written a negative review, I don't like confrontation, & I stand firmly by everything I have written below.

AFW have dragged the reparation of our home for months, made empty promises to complete work, provided shoddy workmanship that had to be redone various times over, & have basically attempted to charge approx. $30,000 worth of work NOT done to the home before I called them out on this, threatening legal action, in order for them them to take me seriously. Additionally their contents department has lost & damaged personal items collected from my home to clean post fire.
I feel that my family & I have been more than patient & kind with AFW, giving them dozens of chances & ridiculously ample time to finish work, but they have taken this kindness as a sign of weakness they could exploit.

AFW initially promised repairs on home would be done by October 2019,
then this got pushed to before Christmas 2019, then end of the year 2019, then end of February 2020, then end of April 2020...

During the time the company was repairing our home, they had an issue with the 2nd of 3 contractors that were hired to oversee the project. The 2nd contractor, Leonel Campas, was let go from the company sometime in January 2020, &  AFW did not have the decency to let us know. Our house wasn't worked on for months & it took a negative review on Google in February 2020, in order to be assigned another contractor and obtain a meeting with the 3rd contractor, David Brady, and the general manager, Dean Hamilton, of the company to pressure them to finish a job they had been hired to do.

The 2nd contractor has become a scapegoat of sorts to which the company has continuously blamed the mishandling reparation on our home, instead of taking responsibility & trying to rectify their mistakes in a timely matter.

Even though Brady & Hamilton were very apologetic & promised to have the work on the home finalized by April 2020, we had to continually babysit them to finish the work, & we have still not been able to end this nightmare.

By the end of April 2020, the money our insurance company had allocated for our temporary housing ran out & the house was still NOT finalized.  My family & I were forced to move out of the temporary housing and into a hotel, during the beginning phase of the COVID-19 global pandemic. I lost my job as a yoga teacher during the pandemic and was forced to pay for a hotel & food (since we did not have access to a kitchen), placing myself & my family in danger of contracting the novel virus & dipping into my savings for TWO weeks until the house was somewhat hospitable.  Floors had not even been finalized by this time.  

I requested that AFW pay for some of these hotel fees I had to incur due to their incompetence, but they outright refused to do so, or accept any kind of responsibility for the significant hardship my family & I suffered due to their negligence & terrible business ethics.

When we finally moved back into our home on May 16, 2020 there were still many things that had not been repaired yet, including NO AIR CONDITIONING on the 1st floor of our home, paint subcontracted to Marcel Painting was incomplete & poorly done, & various other big ticket items.

Work on the home slowly continued after we moved in, with workers often showing up whenever they pleased, without any regard that my family & I were  living in the home, until I demanded another walk through with AFW's general manager, Hamilton, on 6/9/20, in order to beseech the company to finalize work.

We lived WITHOUT AC in the 100+ degree AZ summer for about a week before they finalized installing the AC.  Working with the company that AFW subcontracted to instal the AC has been another headache for us, as the company, Pinnacle Performance, has come out to the home more than a dozen times attempting to resolve issues resulting from poor workmanship.  Another AC company was hired on 8/13/202 by AFW to double check the 1st company's work & the tech that came to the house labeled the Pinnacle Performance's work as ghetto work, & found many issues with the AC. These issues have yet still be to resolved.

This is a SHORT list of specific grievances experienced with this company, but many other things have occurred. As I stated before, I wouldn't recommend this company to anyone & working with AFW has been a complete nightmare.  I would advise anyone who is already dealing with this company to carefully revise line item by line item on their insurance estimate, given AFW's abhorrent business ethics.

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