Best Businesses in Phoenix, AZ

Worse experience ever with a water damage & restoration company. I will admit that even with my 35+ years in design, commercial & residential construction, & hazmat abatement, I still learned some important lessons.  #1. Never trust an insurance company, even the most reputable ones because they can have staff/reps who will lie & cheat their customers for a kick-back. #2. Never use  contractors recommended by your insurance company without throughly vetting the contractor. Always ask for references from your insurance company, check these references, & find out how long they have been working for your insurance company &/or its adjustor.  Verify that they are not blood related and/or friends.  Vet both the adjuster & contractor to eliminate all possibilities of collusion, pay-offs, & kickbacks for the referral.  Long term relationships often involve collusion between the adjuster & contractor.   3.  Even the most reputable of companies like Envy will resort to fraudulent practices to falsely grow the scope of work to put more money into its pockets.  They will lie & cheat customers who they mistakenly presumed were naive customers.  We had a drain line leak along one bathroom wall, but, needlessly, they cmpletely demolished the entire $25K bathroom to inflate the job to make more money.  Then, Liberty Mutual's.adjustor wanted to only pay $6K & we were told by Envy to go buy used fixtures as they destroyed everything that was less than a year old.  They told us to go buy seconds for the tile at some cheap tile outlet.  We had completely remodeled and re-plumbed this bathroom just a year before for $25K.   We got a price from Re-Bath who is associated with Home Depot, and they priced rebuildong the shower that was needlessly demolished by Envy, 9' away from the leak at the sink area, and Re-Bath quoted $16K  to restore/rebuild the shower as originally constructed.  Envy suggested getting a prefab shower for under $1K.  This is in a high-end Scottsdale home on Camelback Road.  Envybare scammers, theives, & in cahoots with Libeet Mutual's claims adjustor.  The day I walked into the bathroom to see how the had cut into the slab and saw our entire bathroom demolished to the studs & masonry walls, I not only screamed, You're fired! Get the hell out of our house!, I also found that they cut out a 2' x 2' piece of carpet in the middle of the master bedroom which was 100% unnecessary as the carpet had not been damaged.  They did it to grow the job.  That carpet was not even a year old & nobody had even lived in the house since it was remodeled.  Envy  had nothing but idiots working in the field and scammers as supervisors and management.  DO NOT USE THIS COMPANY!!

Our fish tank overfilled on a Friday morning for a little over an hour. My husband called Kingship Water Removal & Restoration Services and they were at the door in less than 20 minutes ready to help. The flood was worse than they expected but they got to work and we had all the water out in a few hours, fans going in every room and were able to begin repairs. They checked on our walls and carpets everyday for 5 days, and made sure we were able to salvage everything we could. They were amazing and I would recommend to anyone requiring services. Thanks Kingship, this nightmare has turned positive with your help!

I called Joe's AZ Bio for a cleanup and they came out the same day. They took care of everything discreetly, while maintaining respect and consideration for  us. We did a walkthrough with them afterwards, to confirm everything was good. I sincerely appreciate everything they did to make a trying time easier. Great company with great employees who care.

Called them out to replace padding that dog had urinated on under hallway carpet, did a great job and excellent customer service, used sir carpet previously and was not happy with them, will use Phoenix carpet repair for now on.

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

I was referred to Jill and Lotus for a plumbing issue with possible water damage to my home.  Jill was very informative and took a lot of time to talk to me over the phone regarding my situation.  I was very impressed by her and just as impressed by her inspector. He came to our home and gave us a fair and honest evaluation of what really needed to be done after being previously quoted thousands of dollars by another company for repairs that weren't necessary. I appreciate the time and honesty this company offers and would definitely refer them to anyone needing services or use them again if I need them.

Solid quote in detail, workers on time, careful work, good clean up, happy wife.

Wow - big five stars from me!!  Thank you Temple Roofing for doing an outstanding job on my roof!  My house stands out from the rest and looks beautiful!!! Gabriel thank you so much for your professionalism and making this process easy and stress free.You and your team did fantastic - I would recommend Temple Roofing to anyone in need of a new roof!

Really a superb organization that came out to make a bid, then delivered as promised on the bid, and was also very timely in remediating my condo's mold problems. AZ Environmental is really a top notch firm.

I couldn't be more pleased with Prostruct Builders.  My roof was done in one day! From tear-off in the morning to finishing touches at night.

My roof was damaged in a wind storm and Zach handled everything with my insurance company.  He walked me through the entire process, explaining what was happening and what would come next.  In the end, everything turned out exactly as he said it would.  Not only is Zach very personable, he's reliable and let me know when he would be here.  I was never left wondering what was going on.

Zach even moved the start work date for me so that he could be on-site while they were working, per my request.

I would absolutely recommend this company and am grateful to have had such an easy experience.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

Called a guy name Ken to do some demo and repair work for me.  He told me someone would
be contacting me to schedule an appt.  It's been over a week and haven't heard a thing.  So
tired of flaky contractors who have poor communication and customer service.  Two thumbs
down.

Holy Carpet Cleaner Batman!!! Tim and Ray Odom With AZ Hydro Pro came and save our carpet (again)! Chris Tousley was absolutely getting new carpet this week as it is terribly embarrassing to have this in our home. LOOK what happened. Tim also said we have really good carpet and it will last another 5-6 years with their care. Go for it! I dare you to save me a few thousand dollars. -- feeling wonderful.    Go see my before and after photos on Facebook: facebook.com/azhydropro  PROOF!

Our pump was not working and Sun Bright Pools said they would be here between 7-9... their tech showed up 7-730and had our problem fixed within  half hour!  We needed a new capacitor!!  Thank you Sun Bright Pools!!

Driving on the 10 W when either the owner or an employee decided that they were above waiting to get off on Avondale BLVD. Cut right in front of me (when there was clearly no room) in his lifted tan Toyota Tacoma with my son, causing me to slam my brakes on. After giving him a well deserved honk he decided it would be smart to get aggressive with his brakes. Complete trash can of an employee. Riding people's rears and flooring it on streets in and out of traffic. Then we get stuck at a light and he gets cheeky creeping up next to me going to town on his horn while waiting for the light to turn green. You guys should be embarrassed to have someone like this driving around with your logos all over their truck. If you're the owner, then you should be embarrassed to call yourself one. I'll just go ahead and pass this around so that everyone knows how unprofessional you are.

I waited almost 2 years to review this company.
It was the most stressful aggravation I have ever experienced.
We had a significant flood in our kitchen which was a total loss along with damage in the garage from the water.
The clean up was fine, and when I was approached for them to do the restoration, I agreed. That was a horrible mistake.
They do not answer the phone when you call, having an outside service to leave messages, which were never returned.
Granted, it was during the time of Covid, but the workman ship was sloppy. They abandoned the job for a month, I was told their employees left since the company was so poorly run. They had a difficult time finding contractors. Most of which were subs.
They never cleaned up after leaving each day , all the trash from the kitchen was left on our polish marbel floors. My husband and I spent many days cleaning after them .
They damage our floors , dragging the appliances to the living room, with no protection.  They also left wood glue dripping on a piece furniture and damaging it completely. The garage was a heap of a mess with our new washer and dryer put there unprotected with construction material piled on top.
I could go on, but I'm sure whoever is reading this, gets an idea how irresponsible they were with a total lack of respect they had for the homeowners and their home.
I was able to finally able to settle with Lyle the owner in the end , apparently he had no clue what was going on or did not care.
It was a mess and had I read the reviews I would have not used them .
I do not recommend , in fact if your insurance agents recommend them , do not use.
I hope this helps someone looking to use them , RUN!

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