Best Businesses in Phoenix, AZ

A/C had leaked water into my ceiling, Puro Clean was able to come out the very next day. I was very impressed with their quick response. Sean was very friendly and professional. Will use their services again when necessary. Highly recommended!

Stan did a great job with putting up our Courtyard lights. Had a great sense of what we wanted he was knowledgeable and professional. I'll hire for anything I need done home improvement wise.

Robert and his team I would give 10 stars if I could! Robert is 100% committed to doing everything by the book and backed by honesty and integrity! If you have a loss and need his services don't hesitate call now!

We had Vlad check out a wall in our home as a pre-purchase due diligence. He showed up to the appointment on time and was able to provide an estimate by the end of the next business day. His estimate report was less than ideal as he was unable to provide a breakdown of his pricing. His estimate was much more than expected because he wanted to cut into other walls. We did ask him to look at a ceiling, so I understand why he was providing information on that. After a slow process in trying to have him break down the pricing, he was able to give use an estimate on just the wall we needed repaired. We paid a $125 estimate fee in which we were advised that this could be applied to the wall repair when we were ready for it. Come a couple of weeks later and we are ready to fix the wall following purchase, Vlad has been non-responsive and not returned any of our efforts via phone call or text message. This lapse in communication is a serious red flag and I will not let someone that cannot even follow up with communication work on my house.  He was fairly responsive during our initial inquire, however now that we want the work done, we feel totally ghosted. Perhaps the job is too small for him to even bother? That's fine...just SAY SO. I even gave him a chance by reaching out via yelp before I wrote this review. He responded, but it was a very non commital response. If you can reply via yelp, why cant you call us back??

I am not one to write a poor review...so this is more so a cautionary tale for others. We are first time home buyers and wish that we had done a little more research about general contractors before moving forward with this company.

Patrick and Josh came to my home today for carpet cleaning. They take great care to protect furniture and your wood floors to protect from scratches. Lay a clean mat at your door so they don't track any dirt in your home. Friendly and very professional. Explained everything to me before they started, step by step. Confirmed price ahead of time. Super professional and friendly. Happy with their work.

We had Global remodel our spare bathroom shower/tub into a new large shower.  Kim was the office contact. Always responds and friendly. Construction crew were efficient and professional. We are very happy with the results. Highly recommend this group.  Always get more than one quote and ask questions. Their quote was a little higher but the the seamless process, timely work crew, and finished product showed we made the right choice.

They were able to help us immediately! Nathan the owner answered our call and was able to get a team out there quickly. We appreciate their customer service and finished product. Thank you Drip Restoration!

We had mold in our bathroom that went all the way to the neighbors bathroom. All dry took care of it all and safely. After their work was complete we had a company test for any leftover mold and the results came back clean for both affected bathrooms! The employees were also very kind and professional. They worked directly with our insurance too. Thanks All Dry!

DryLux was not great. They came to dry out a leak we had in our bathroom and they ended up not putting one of the hoses from their machine in the bathtub so when it drained water it drained on to our bathroom floor. Not a great start but this review is really for their sister company Hyperbuilt Construction.

After Drylux finished their work they sent us to Hyperbuilt (HB) who was going to patch up the drywall (maybe 4 square feet) We signed the contract with HB on 11/27. Our inspection was scheduled for 11/29 and a rep from HB was present.
The report was formed post-inspection 12/2. We never received a copy after being promised it in an email. On 12/10 we sent an email asking for it and received the report. Who knows when we would have heard anything if we hadn't reached out. The only reason we know the report was made on 12/2 is because it is dated. On 12/10 the HB rep said he put the estimate in the system. On 12/17 we still hadn't heard from anyone. We email the rep who says at 10am on 12/17 he'll look into it and get back to us shortly
24 hours later we emailed asking for any news after not hearing anything and we were told it was in process and would be assigned to a Project Manager (PM) that day. On 12/19 we say we are leaving the next day for vacation and will need to schedule it in January which is exactly what we wanted to avoid in the first place. We also ask for the cost of the project. On 12/21 we say we are available on 1/2 or 1/3 and are told they don't have an opening until 1/4. We accept immediately and ask for the cost of repairs again. The rep (not a PM because we still hadn't heard from one) replies saying the 4th actually doesn't work but he can move a job on the 2nd for us. We say that'd be great and ask for the cost of repairs for the 3rd time. The rep then asks us if the 8th works??? We say if that's the earliest then fine but don't know how the 2nd turned into the 8th. We also ask for the cost of repairs for the 4th time and are told $600.

We never heard from a PM, initiated all communication, and were charged $600 for 4sq feet of drywall being patched which took the guy 3 hours to do.

I call the GM and laid it all out and he said that things under $700 aren't a high priority and we never heard from a PM because of that and because they were shorthanded. He also says for jobs less than $700 they normally tell people to get a handyman because it will be cheaper. NEVER TOLD US. My buddy is a contractor and could've done it for $200. The GM told me he'd look at it but there was no way he could knock off anywhere close to half the cost. This whole process was BS. We only went through all this because it was through our home warranty company so they pick who does the work. I will be calling them and requesting that they never use Drylux or Hyperbuilt again.

*UPDATE*
The company cashed our check 3 weeks after I talked to the GM. He made no contact between the time he said he would see what he could do and cashing our check. What a complete joke of a company.

If I had the opportunity to put in a negative rating, I would be super happy to do that. Jeremy the guy who ran the job gave me misinformation took a way lot longer than than promised as well. The arrogance of Jeremy and the non fulfillment of our contract regarding repairs is unbelievable. We have about 2K on our contract for reconstruction They couldn't even put the bathroom door back on so we are paying someone else to do it. There was no reconstruction. VERY VERY bad experience from the start. I hope everyone would avoid this company. Just a terrible experience.

Chris at Preferred Choice Restoration was so professional and clean. Definitely would recommend this company and their outstanding employees. !

Roto Rooter sent help promptly - within one hour of my phone call. Emil responded to my call for help. He was on time, very kind, professional, and knowledgeable. The problem I had was taken care of quickly, with no additional expenses suggested. This is the second time I have used Roto Rooter in two different cities in Arizona. I would not hesitate to call them again. Thank you Emil and Roto Rooter.

I really did like the customer service of this company.  I did not have to get huffy one single time. They showed up quick,listened to my needs and took care of business. The only reason I cant go 5 stars is that it took 3 weeks to wrap things up from start to finish. Maybe that is the norm, maybe they are really popular or just super busy because they are so customer service oriented and well liked.  They even did some side work for me that was not related to my insurance claim.  Great job and I cannot deny these guys kudos !!!

Left me hanging with no estimate or follow up for 2+weeks. I called a dozen times for an estimate to have items exposed to black mold spores tested and cleaned, no one would get back to me.

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