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Western Skies Restoration

Western Skies Restoration


700 N Golden Key St Ste A5 Gilbert, AZ 85233

Description


At Western Skies Restoration in Gilbert, AZ, we take pride in our restoration services. We have years of experience with insurance renovations, fire restoration, and smoke damage restoration services to ensure your home is back to its original condition. Contact us today to schedule an appointment!

HISTORY


Established in 1998.
Western Skies Restoration is a fully licensed and insured general contractor specializing in insurance property damage repair. Western Skies Restoration is a family owned and operated business that has been in the business of restoring homes in the valley for over 16 years. We, at Western Skies have built our business solely on referrals, and in doing so have established a long-standing reputation of excellence as a conscientious contractor. Western Skies Restoration is passionate about delivering superior service through always exceeding our customers' expectations. When you hire WSR, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home.

Reviews


tom d.
tom d.
09/12/2019 12:00:00 SA
We rely heavily upon the advice and recommendations of our insurance salesperson particularity when dealing with matters regarding personal possessions.  

We had major plumbing and drywall issues at our investment property. We contacted State Farm and they provided 3 companies which could assist. We interviewed all candidates and rating their turnaround times, responsiveness, workers and staff, as well as cost, we selected Western Skies.

We were pleasantly surprised to see how well they did and were able to accomplish within a reasonable time and cost budget. The office staff was easy to work with and their workers' goal was to address our needs and satisfy our expectations.

We plan to use them in the future and have recommended them to others and in particular notified Stare Farm, as well as our residential community, Western Skies should be on the top of their recommended list.  

Western Skies Office: 480-507-9292

Jenna D.
Jenna D.
12/11/2020 12:00:00 SA
They were scheduled to show up on a certain day for shower remodel, I took the first 3 days off, so I could be there, not only did they not show, they did nothing to make up for the lost income!  They showed up the following week, so I had to ask my dad to go hang out at my house.  They did admit fault, and claim they didn't charge me for extra work, but I didn't see any extra effort.   And no masks were worn.

Chris G.
Chris G.
8/25/2020
Western Skies proved to be a top-tier restoration company when working on my house. The entire process was very smooth, starting from the receptionist on the telephone who was very kind and helpful. When the crew showed up to do the work, they were punctual and the work that they did was superior. I can't even tell that there was damage in the area before they fixed it. They even fixed another area in my ceiling that wasn't the original part of the quote and it looks great! I will recommend this company to anybody who needs restoration work done.

Karen A.
Karen A.
10/27/2019
The team of excellence at Western Skies Restoration provided outstanding communication and work on the restoration of my home. Their affordable quality of work along with professionalism was top notch. I would highly recommend this company for any project in your home.

Shawna J.
Shawna J.
03/09/2020 12:00:00 SA
I AM SO very impressed with this company! The communication (like letting me know they're running a little late due to traffic) ALWAYS calling ahead to check MY availability, the upfront info on cost, no hidden fees etc., the courtesy of every employee and above all, the quality of the work! The cabinets they rebuilt for me are perfect!!! I couldn't be happier and will ABSOLUTELY recommend them to anyone who needs new cabinets! The price is totally reasonable too I might add! I was without cabinets for FOUR MONTHS because of a previous company (Adam's Disaster & restoration) and it was nothing but headache, hell and bullshit! (Read my review about them, and what others had to say). Western Skies was the epitome of perfection throughout the entire process AND they got my cabinets rebuilt pretty damn fast, especially compared to others! I've never been so enthusiastic about a construction company before!!! BTW the wood isn't cheap particle board! It's good and sturdy! Steve was the one overseeing my project and he is WONDERFUL! Super nice guy!! Skip the searching around and just go straight to them!

Andrea A.
Andrea A.
5/16/2018
Western skies did a fantastic job on replacing our water heater and repairing the pedestal which the water heater sits on that had extensive water damage. They came out within a few hours of calling and gave me a quote. Great pricing! A+ for customer service as well. Joanne was always prompt at getting back to me and answering any questions. The job was done in a day so we didn't have to go without hot water. Highly recommend!!!

Ashlee M.
Ashlee M.
5/31/2020
I picked this company due to the other reviews and I am so disappointed. The first guy came to do our downstairs bathroom walls and they look...decent. But he was so messy and he tracked something red all over our floors that I had to scrub off our floors when he was done. Then they told us it would be a few weeks to have our floors done in the upstairs bathroom...the next week they randomly showed up at 7am to do the floor (no one had called to book an appointment or anything) and we had to unexpectedly take days off from work and it was even more annoying that they told us it would take 2 days and it took 4. No one from management ever called to apologize or anything. The floors are finally done and they left our bathroom disgusting. I don't expect the bathroom or anything to be perfectly clean but it took me an hour just to clean their handprints and random pieces of grout off of our walls and cabinets and shower. They nicked the corners of our our walls leaving marks and missing paint and they DESTROYED the paint all above our baseboards and now we are going to have to pay to have our walls repainted. And now it's been 3 weeks since they did the work and the grout is already breaking and coming out from between the tile. I pick up pieces of grout almost every day. I'm pretty sure they didn't do a sealant or anything. Again we are going to have to pay more money to have the work redone. They also left a piece of broken tile or something under the carpet leading into the bathroom so now we step on a hard shard of tile every time we enter our bathroom. No one ever called to make sure the work was done right or that everything was okay with the work...but best believe they were really quick to call me to collect money. And even when I explained I was waiting on my insurance company to pay them...they were again pretty quick to threaten to send me to collections. I know times are weird and they continued to tell me how busy they are...but it's not an excuse for sloppy work and bad customer service. We paid thousands of dollars for our bathrooms to look worse than how they started 3 months ago.

Tom L.
Tom L.
2/27/2020
Solid quote in detail, workers on time, careful work, good clean up, happy wife.

Steve E.
Steve E.
5/14/2016
Western Skies Restoration came recommend from our insurance company.....WOW! were we glad to have this recommendation.  Super Efficient, Very Professional, Extremely easy to work with. Everything that was needed to be completed (Retexturing, Painting, Plumbing, Appliance Installations.....) The Western Skies Restoration Team took care of it. Keeping us updated/informed throughout the entire process! Outstanding company. Highly recommend them to anyone in need of remolding/repairs.  Thanks Troy & to your team!!

Marlene S.
Marlene S.
6/15/2018
The reason for 5 stars is that Western Skies is honest which is hard to find these days in the service industry. We had a kitchen flood and was told the cabinets needed to be taken out with the chance of cracking the granite and the tile. Western Skies replaced just the areas that had water damage. They were clean, professional and and honest! Couldn't be more pleased and will definitely call them again if needed.

Karen S.
Karen S.
01/01/2018 12:00:00 SA
Western Skies Restoration is a FANTASTIC company to work with--professional, on-time as promised, and excellent end result!  They went above and beyond to accommodate us over a busy holiday weekend.  Calls are promptly answered and any issues that may arise are immediately dealt with.

Julie Y.
Julie Y.
9/20/2013
Great service, delivered as promised plus more.  Highly recommend!

Katie S.
Katie S.
9/15/2016
My experience with Western Skies has been nothing but lengthy and unprofessional. I am on the board of the HOA for a townhome association. We were working with Western Skies to gain a bid for work. After a phone conversation with Mike B. I was left expecting a revised bid the following week. Three weeks later I gave Mike a call regarding our quote. He informed me that because in those three weeks he was out bid on a different project at a different community that is managed by our management company that he would be no longer willing to work with us. He felt his time had been wasted and would be out bid again. Sadly what Mike didn't realize is he wasted OUR time. In those three weeks the HOA was ready to approve the bid coming from Western Skies. We were ready to start work and we had narrowed on Western Skies and only Western Skies to do the work. This was extremely unprofessional and I will never waste MY time with Western Skies again. I hope that you do not make the same mistake that we have.

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